St James's Hotel & Club - London

This was our umpteenth visit to London, but one of our best as the hotel was immaculate and what more do you want but a Michelin Star restaurant! Luxurious surroundings and the very nicest staff...everyone was as helpful as could be from the gentleman who handled our New Year's Eve dinner recommendations and then reservations to the maid who got our […] light in the closet fixed for us only moments after I made her aware of the small problem! What a great feeling of really being taken care of and well looked after! Read more

Genuine Hotels.com guest review

The staff is well trained and polite. They tried very hard to help with an extended stay due to weather in NYC that prevented my departure.

Genuine Expedia guest review

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Genuine Hotels.com guest review

1. My room was too close to the Reception/Registration area (I was in Room 201), and I felt like I was in Grand Central Station. I could hear all the discussions and movements about that area. 2. The sink was broken upon my arrival. 3. The lighting system was too complicated. I always had difficulty trying to turn the lights on! 4. And I did not feel […] like I could operate the thermostat properly, either that or it did not control the air temperature correctly. Read more

Genuine Expedia guest review

1) The pretzels in the room were stale. A tiny thing. But when we checked out, the clerk said "Well, sorry, you already opened them" (!). A senior colleague jumped in and fixed it. A trivial thing, but an annoyance nevertheless. Just poor training I think. 2) Room was small, but very comfortable - and the hotel is very convenient to the Mall in a quiet […] side-street. 3) In spite of an extensive kitchen, we could not get a "full English breakfast" in the traditional sense. We could have sausage. Or bacon. Only as extras. No baked beans. Of course, we may be declassé, but we had to walk out to get one. Not good for a traditional English hotel. This is a basic, even if you put it on the "not very posh" part of the menu. Read more

Genuine Expedia guest review

The hotel and our room was extremely clean and well kept. The staff was very friendly and knowledgeable. The rooms were spacious and especially well suited to business travelers. Only complaints are there is no outlet in the bathroom to plug in the hairdryer and no real ledge around the sink for toiletries and cosmetics so I had to blow dry my hair […] at the desk and had stuff balance on every ledge. Read more

Genuine Expedia guest review

Some construction being done on the outside makes it not as beautiful to pull up to but no complaints about the inside. Good service despite late night arrival and perfect location for sightseeing.

Genuine Hotels.com guest review

I stayed here on my way back to the states after 6 weeks in Africa. I chose it because I needed a few days of pampering, endless baths, nice linens, room service, great food, in a great neighborhood. The St. James provided all that! This is an extremely plush hotel with many marvelous amenities. The food is fairly exceptional throughout the hotel. The […] location is impossible to beat. 3 minutes to St James Palace. 3 minutes to metro and Green Park. 7 minutes to Buckinham Palace. 10 minutes to Picadilly Circus. Shopping galore. Congiere is very helpful. Rooms are small, though well appointed. Ask for a room with a bathtub to avoid tiny little and somewhat odd shower only facilities. Read more

Genuine Expedia guest review

The hotel is an excellent hotel. We enjoyed all aspects of the hotel except two – no adequate gym and the rooms are a bit tight for two people.

Genuine Expedia guest review

amazing comfort and personal service in as quiet a location as you could hope for

Genuine Expedia guest review

Would stay at the St. James again, very convenient location, excellent customer service, well appointed rooms.

Genuine Expedia guest review

London hotels are expensive and the St. James is no exception. While our room was small and dark, everything else was spot on. The staff was exceptional, friendly and able. The services were first rate. The best thing about the hotel, however, was the location right in the heart of Mayfair. Everything is walkable and convenient. I would recommend the […] hotel to any traveler. Read more

Genuine Expedia guest review

Luxurious boutique hotel centrally located Must for breakfast 2 blocks away The Worseley / For afternoon tea The Dorchester / For diner a must The Greenhouse

Genuine Expedia guest review

Stayed here on wedding night, lovely hotel in perfect location.

Genuine Hotels.com guest review

Room was rather small, but very nice. Movie-on-demand service is expensive for what it is.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My wife and I stayed for two nights around Christmas time. We chose the hotel because it was small, supposedly quiet and a class hotel near Mayfair/Piccadilly. A five-star should deliver a level of room comfort and enjoyment that represents the best in class, However our experience was that the rooms, although nicely appointed, were very unsatisfactory. […] We had to complain about the excessive noise outside our room (not the hotel's fault), but when it continued long after complaining to the night porter it is the hotel's fault. Thankfully we were moved the second night, but the overall noise intrusion was still what I would expect from a B&B, not a five star. The service at breakfast was variable - the first day great, but on the second day apparently poor staffing levels caused a number of people to be repeating requests for service. Read more

Genuine Expedia guest review

Convenient location on quiet street. It would be my first choice on a return trip. Don't forget to ask about the shortcuts to the tube.

Genuine Expedia guest review

Loved every moment at this hotel. BEAUTIFUL interiors and lovely staff.

Genuine Expedia guest review

Hotel staff very friendly anad helpful, would definitely recommend this hotel to others.

Genuine Expedia guest review

the room was noisy throughout the night due to a fan of some sort running permanently, the fan was situated externally so we were unable to switch it off, due to this my wife had a very bad nights sleep.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

2nd stay in 2 weeks and hotel get better. Great room. Amazing staff. Our home in London now!

Genuine Expedia guest review

Really nice hotel Room was very comfortable and homely. We look forward to returning. Great situation, lovely restaurant and great staff.

Genuine Expedia guest review

Room was small, but that was more to do with the type of building it was in. The bistro food was really delicious. Michelin star food, but in a more relaxed setting (and without the michelin price tag!). Great location too.

Genuine Expedia guest review

Service excellent and room nice but too small. Discretionary charges on check-out left me feeling ripped-off. Overpriced considering room was very small for a business customer. Hotel lacked gym and other facilities and bar had an unfriendly feel to it. However service was excellent and the room despite the size problems was good though there was no […] kettle facilities and the television signal was poor. Read more

Genuine Hotels.com guest review

I had à beautiful stay at the St James club. It exided My expectations. The staf was very friendly and extremely service minded. The room and bathroom was beautifully made. The bed super comfortable. I can strongly recommend St James club and next time I am back in London I hope to stay here again.

Genuine Hotels.com guest review

Extremely nice, efficient and helpful personell. Very convenient place for shopping and parks and other tourist sights. Very quiet hotel and great atmosphere. Lovely breakfast, contineltal as well as English. Have stayed there before,this time I wanted my husband to experience the hotel - and he loved it. We will be back:-)

Genuine Hotels.com guest review

EVERY member of staff were obviously there for the comfort of the guests, so I WOULD recommend the Hotel to all who wish to be attended on with fabulous comfort, cleanliness and superberb staff. I CANNOT thank them enough and will certainly return.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room far to small for superior, toilet is a metre away from the bed. why does the hotel then charge an additional service charge.

Genuine Hotels.com guest review

This hotel is super classy, the boutique type, with lots of different and reserved ambiences, as well as very nice paintings throughout the corridors and places hanged on the walls. It's small, yet with great style.

Genuine Hotels.com guest review

Härlig, glad service

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel has some very small de-lux rooms which are OK but not more. What is really irritating is that you find an extra daily 5% charge on your bill when you check out for "service". In another words they bill you for a "tip" After I refused to pay they took it off. LHL

Genuine Hotels.com guest review

Store rom, rent og fint. Feil type rom v ankomst som ikke kunne rettes opp i etterpå. Fikk da dobbelseng i stedet for to senger som bestilt. God hjelp i betjeningen på hotellet ift å finne og reservere god restaurant samt ordnet bil til flyplassen. Veldig god continental frokost, men de som valgte full engelsk frokost ble skuffet da det tok lang tid […] og var ikke komplett da den ble servert. Fulgte ikke med toast og da disse ble bestilt ble de ikke servert før alle var ferdige med å spise. Fortsatt veldig fornøyd med oppholdet og beliggenheten. Egen passasje ut til green park med gode tur og jogge-muligheter. Ble litt sjokkert da vi ble forevist regning med en sum pr rom for service. Valgte å redusere noe da ikke servicen møtte forventningene på alle punktene. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

ホテル全体は小さいのですが、それだけにものすごく行き届いたクオリティを維持していて、最高のホテルです。ロンドンのホテル全般に言えることですが部屋は狭いですが、問題視する程のことではないと思いました。部屋のWi-Fiの速度も問題なく動画サイトなども全く問題なく見れます。喫煙場所もありますので、1階の部屋ならすぐにアクセス出来ます。ピカデリーサーカスやソーホウまでは徒歩県内、当然に宮殿やロンドンアイ、水族館なども徒歩でアクセスできます。小さなお子様連れには不向きですが、カップルには最高の演出をしてくれます。近隣の大型ホテルにも宿泊したことが数回ありますが、値段と質を考えれば間違えなくロンドン１のホテルです。

Genuine Hotels.com guest review

Small Luxury Hotelにも選ばれているこじんまりしたホテルです。スタッフは、おおげさでない、さりげない気遣いをしてくれます。　とてもモダンな内装ですが、古いホテルを改装したと思われますので、ドアの外の音が聞こえてしまうのだけが難点です。 交通の便もよく、とても便利です。 日本人宿泊客はいませんでした。日本語のわかるスタッフがいませんので、ある程度英語が話せる方のみになると思いますが、ロンドンらしさを満喫できます。

Genuine Expedia guest review

Maravilhosa!

Genuine Hotels.com guest review

Das St. James ist ein Juwel im Herzen von London. Das Personal ist überaus herzlich und hilfsbereit. Das Haus selbst scheint manchmal ein wenig eng, entwickelt aber eine wunderbare Atmosphäre einer Priavtresidenz. Das Restaurant ist über die Maßen hervorragend und hat seine Stern mehr als verdient. Auch der verwöhnte Gaumen wird überrascht sein von […] William Drabbles Geschmacksexplosionen. Die Lage ist perfekt - besser geht es nicht. Read more

Genuine Expedia guest review

I booked their Superior room, which was a small room located at basement level with a view against a small back alley where I could watch pedestrians' shoes. Not a 5-star feeling, but a 5-star price. Overprice. I was promised a bathtub at Hotels.com, but it was disappointing to see that there only was a small shower, not suited for a scandinavian m […] an. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had à beautiful stay at the St James club. It exided My expectations. The staf was very friendly and extremely service minded. The room and bathroom was beautifully made. The bed super comfortable. I can strongly recommend St James club and next time I am back in London I hope to stay here again.

Genuine Hotels.com guest review

Extremely nice, efficient and helpful personell. Very convenient place for shopping and parks and other tourist sights. Very quiet hotel and great atmosphere. Lovely breakfast, contineltal as well as English. Have stayed there before,this time I wanted my husband to experience the hotel - and he loved it. We will be back:-)

Genuine Hotels.com guest review

Grande stile. Personale molto qualificato ed eccellente servizio. Buono anche il ristorante. Peccato che le camere siano piccole per la tariffa richiesta.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Très très bien. nous sommes arrivé plus tôt, ils nous ont gardé les bagages le temps d'aller se promener avant d'avoir la chambre. Ils m'ont configuré le wifi sur mon iphone. service impeccable. le petit plus est une des serveuse coté restaurant est française :). Rien à redire.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

落ち着いていて我が家にいるようでサ-ビスもほど良く心地良かった。 氣になった点はトイレの排水が1度流すとしばらく時間がかかる点とレストランのメニューがもう少し種類があると良いと思った。 ロケーションも良くとても過ごしやすかった。 次回はもう少し広い部屋でまた利用したい。（事前に部屋の広さを確認しておくと良いかも。）

Genuine Expedia guest review