All hotels in Reykjavik, Iceland
1 room, 2 adults
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Hagatorg, Reykjavik, 107, Iceland, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 267 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.3
  • Neighborhood
    3.5

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
The hotel is close to the city center about 10-15min of comfortable walking. Staff were very friendly. Bank is located within the building, as well as a restaurant and a bar and a travel center. We arrived at midnight and all was prepared to go up to the room. it took only 5 min to complete any formalities. The tap water has a distinctive sulfur smell and fishy taste due to its natural source. I suggest to buy bottled water if the tap water tastes bothers you. The breakfast was great. We didn't include it initially but ISK2000/day/person gives you a nice breakfast. Fresh mixed juices, coffee and teas, warm and cold food, lots of variety; clean seating area. I suggest to visit the travel center in the building. we got very good advice what to visit on our 3 day trip. We booked a car through the travel center (small car for 2 days at about ISK40000. Not cheap but worthwhile.
Genuine Expedia guest review
Response by Radisson Blu Saga Hotel, Reykjavik
Dear guest I appreciate the time you took to share your beautiful comments about Radisson Blu Saga Hotel. It is an honor for us to hear such nice words from you about our hotel and to know you enjoyed your stay. We are looking forward to welcome you back soon. Best regards Isey
Other trip Aug 30, 2015
SG
AU
3.0 / 5Good
"Not up to Radisson Blu standard"
This is an old Hotel in Reykjavik. My room was an executive King room which had recently been updated, but not very well. 1. The dark curtains did not cover the entire window 2. Shower head was barely working, asked front desk to exchange it but they could not do it until the following day, as their staff had gone home. (this was at 5PM I asked for this) Unacceptable that Hotel staff could not do this. 3. Paint job in the room was lacking and looked like windows had been poorly refurbished. Breakfast buffet is nice and a fine touch offering healthy fresh juices like spinach/apple, and beet juice. They offer two restaurants 1. 4 star called Grillid on the top floor good restaurant 2. Skrudur which offers a lunch and dinner buffet (not worth it) I doubt I will stay there again as there are many better properties in Reykjavik like Hilton, Grand, and Icelandair Hotels.
Genuine Hotels.com guest review
3 night business trip May 10, 2015
Johann Gisli
IE
5.0 / 5Outstanding
"Hotel recommended if you rent a car in Reykjavik"
Our stay was great but make sure you rent a car if you stay at this property because it is not central to the shops and restaurants in Reykjavik. However, if you rent a car then it's a great place to stay because it's quieter, less expensive and only about a 2 minute drive to the shops and restaurants. My only complaint about the room was that the room darkening blinds were not wide enough and did not cover the whole width of the window and so at night (11pm) it was hard to sleep with sunlight still gleaming into the room. Otherwise, the room was great and the staff was very friendly. Also, we have a baby and they were able to give us a crib for the room. All in all I would recommend this hotel to others.
Genuine Hotels.com guest review
3 night family trip May 11, 2015
A Traveler
GB
3.0 / 5Good
"So So Experience in This Hotel."
Bed is too old. Not supportive mattress.
Genuine Hotels.com guest review
3 night business trip Jan 9, 2015
alan
IE
2.0 / 5Fair
"Shabby 2-3 Star Hotel"
Booked a supposed 4 star hotel for my wife's 50th and decided to push the boat out for a Junior Suite. Upon exiting the 6th floor lift, someone had kicked in a 1m diameter hole in the glass doors, which was still there when we left 3 days later. Upon walking down the corridor all the room doors had worn patches in several places, combined with all foot bottoms peeling or warped. Entering the room, there were deep gouge marks in the wall, a 2m section of warped and blistered skirting board was coming off the wall with the wallpaper attached. The paint around the windows was flaked off or missing due to the damp around it and wallpaper was peeling in places too. After returning to the lobby and asking if their were any better rooms or if we could upgrade the manager said in his opinion there were no better rooms, although he said a smaller business room might be ok. After taking a look at this, this was no better, with chips out of the table and chairs evident. I emailed the hotel to make a special cake prior to arriving, they knew nothing about it and didn't offer to make one. The pay to watch tv service was out of action and the remote didn't work properly. There were also two top opener windows that I couldn't close and which kept us awake the first night us to a howling gale. When I reported this the next morning they sent someone up, who just rammed a towel in the jammed opening, which stifled the wind slightly! On the + side the breakfast selection was good. Stay away!
Genuine Expedia guest review
Other trip Jan 8, 2015
Richard
GB
2.0 / 5Fair
"Not the standard i was expecting."
Nice hotel until you enter your room what a let down,stained carpet,tatty torn wallpaper,rubbish pillows,windows do not shut correctly, bathroom door damaged as though somebody had been trying to force entry with a screw driver,no iron or ironing board supplied .Stopped 3 nights room not cleaned once. Constant noise from cranky lift mechanism which is near side entrance. Reading back through trip advisor comments these are long standing problems that are not being rectified.
Genuine Expedia guest review
Other trip Nov 20, 2014
david
GB
3.0 / 5Good
"Passable"
The room was clean for the most part, however the shower was in need of a good cleaning. It is just a short 10 minute walk to the BSI and to the harbor.
Genuine Hotels.com guest review
2 night trip with friends Nov 12, 2014
A Traveler
CA
1.0 / 5Poor
"Dated dingy hotel needs updating and staff trainin"
this hotle is in deplorable condition. Water stained hallway carpeting and dinged up walls in the hallways are only forgotten when you see how shabby the linens and towels are as well as the general condition of the room. The twin beds are the shortest and narrowest we saw in 2 weeks in Iceland with all the other stays being significantly cheaper guesthouses. There is mold in the shower corners, torn curtains that do not shut out the light. The rooms are incredibly warm with heat off and windows open, adding to general noise level because of all the cars and buses idling in front of the hotel at all hours. Staff is borderline surly, certainly not helpful. Radisson should look at the damage this hotel causes to their signature Blu elite chain and reconsider the designation here. Worst place we have stayed in over dozens of countries and gamut of price ranges.
Genuine Hotels.com guest review
5 night family trip Jul 8, 2014
C
AS
3.0 / 5Good
"Good location"
The hotel was easy to find and lots of parking available. The room was a little small and getting tired. Breakfast was extensive but the hot food was not hot. Short walk to the centre of town with a range of restaurants.
Genuine Hotels.com guest review
3 night trip Jun 13, 2014
Toadrunner
GB
2.0 / 5Fair
"Nasty experience."
The air conditioner it was not working. I couldn't find a menu for a room service. The phone did not work either. The furniture is old, really old.
Genuine Expedia guest review
Other trip Jun 8, 2014
Nina
GB
4.0 / 5Excellent
Excellent place to stay in. Good location by car. excellent room with high standard of cleanliness. however, the standard of bedding should be improved especially the pillows, in giving the good sleep quality. breakfast is excellent with vast variety of choices available, as well as excellent price for the Icelandic cost of living. the staffs were friendly and helpful.
Genuine Hotels.com guest review
4 night trip with friends Apr 18, 2014
A Traveler
GB
4.0 / 5Excellent
"Big luxury hotel near the centre of Reykjavik"
We stayed for one night at the hotel. Family of four in a Junior Suite. Nice building. Good breakfast. Pleasant staff. The rooms are a bit hot but you can open the windows to cool them down.
Genuine Expedia guest review
Other trip Apr 16, 2014
Ian
GB
3.0 / 5Good
"Ok"
Old furniture and beds clearly need to be updated- ours was so well worn
Genuine Expedia guest review
Other trip Apr 12, 2014
mags
CA
3.0 / 5Good
"NICE HOTEL RIGHT IN DOWNTOWN"
In the beginning everything was fine, but internet was down the whole time. Breakfast was fine, but most of the stuff was finished and service could have been better. Staff could be more polite which we found bit rude.
Genuine Expedia guest review
Other trip Apr 11, 2014
C
CA
4.0 / 5Excellent
"Nice hotel good location"
Had amazing experience in Iceland blue lagoon and golden circle
Genuine Expedia guest review
Other trip Mar 26, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel"
We had a week in this hotel in March. All of the staff were welcoming, friendly and keen to assist in every way they could, nothing was too much trouble. Fabulous duvet and pillows. The hotel was large but unusually this time this wasn't a detraction. We ate in the hotel frequently which is very unusual for us but the food was excellent and in terms of value for money we didn't see a better deal in Reykjavik. The bar was lovely. The buffet in the "Skrodur" was excellent value homemade soup, salad and fish/meat, dessert (all as much as you want) for approximately £20/head. It would be nice if there was a little more variety there ie if the bar meals were avaialble in the restaurant or if the slad buffet varied night on night. We didn't venture upstairs to the fine dining as we were not on that type of holiday. The breakfast buffet was excellent. If you want it - it was available. The hotel is a short walk out of the city centre, in the University area and right next to the National Museum (itself definitely worth a visit), within 5 mins you are next to the City Pond. Walk 5 mins in the opposite direction through a nice residential area and you are at the Beach and can walk around the headland entering the City via the Old Harbour.
Genuine Expedia guest review
Other trip Mar 9, 2014
Lesley
GB
2.0 / 5Fair
"A big let down. Thoroughly below average."
If this is a four star hotel they must have stuck the fourth one on with a childs sticker! Dated and cheap decor, torn towels, peeling window paint and ugly views. Reception staff inept with an attitude, managing to screw up a tour TWICE by not listening, talking over me and not knowing their job. Room service staff came in to check mini bar when me and my partner where 'in the throws of...' even after he'd said nothing had been used and they couldn't come in. Way below average for a Radisson which are normally excellent - the Hilton, Borg and Grand looked much better!
Genuine Expedia guest review
Other trip Feb 25, 2014
A Traveler
GB
4.0 / 5Excellent
Public rooms and spa much nicer than bedrooms. TV didn't work.
Genuine Hotels.com guest review
4 night trip Jan 30, 2014
A Traveler
GB
4.0 / 5Excellent
"Good hotel except..."
that you may hear all the noice from the guests who take early flights from around 3.30am. If you value queitness, this hotel may not be your choice.
Genuine Expedia guest review
Other trip Jan 27, 2014
A Traveler
GB
4.0 / 5Excellent
"Good value"
Nice hotel. A little bit of a walk into town, but nothing too far.
Genuine Expedia guest review
Other trip Jan 5, 2014
A Traveler
AU
5.0 / 5Outstanding
"Great view of the city"
Perfect view of the new year's eve fireworks all across the city, from the picture window in our room! Easy 10min. walk to downtown.
Genuine Hotels.com guest review
8 night family trip Dec 24, 2013
Adventurer
CA
4.0 / 5Excellent
"A short walk from everything and well maintained"
I didn't have any high expectations of the hotel despite the high cost for the standard room but nothing is cheap in Iceland anyway! I only needed a place to sleep while I was out exploring the country all day. The Radisson Blu Saga met my expectations. The room was reasonably well maintained. The TV frequently dropped out for no more than a second at a time. The bathroom had a quirky shower which alternated temperatures to what was almost a consistent pattern so you knew when to step aside for a few seconds. The restaurant's computer would occasionally crash resulting in a lost order but the staff went way beyond the extra mile to make up for the blunder related to my room service order. Honestly, the staff were some of the friendliest I've ever encountered and by far the most helpful, which made up for all of these quirks. I needed a chemist when I checked in on my first night and the hotel staff answered my query for one within seconds. To top it all off, I was even offered a complimentary drink for the road when I checked out in the early morning on New Year's Day. All in all, my experience has left me feeling happy to go back there when I intend to revisit the country when they're in the summer season.
Genuine Expedia guest review
Other trip Jan 2, 2014
Tony
AU
3.0 / 5Good
"In need of dire renovation"
The hotel is a short walk from the centre, which isn't too bad the first day, but after that it can be a slight inconvenience, however there is a bus stop and a taxi rank just out side the hotel. The hotel was very clean but in desperate need of a renovation, the hotel staff where extremely polite and friendly, the hotel restaurant although it was nice food it is unbelievably expensive, but there is a small bakery a 2 minute walk from the hotel, so that's where I went for my breakfast, All in all we had a pleasant stay in the Radison but if I went to Reykjavik again I would probably look somewhere else
Genuine Expedia guest review
Other trip Oct 18, 2013
Adam
GB
2.0 / 5Fair
"Over-rated for what you get"
Bed was comfy and shower products were good. But bathroom was split in 2 - toilet and basin on right as you enter room, walk around to bed, then to other side and enter shower - strange set up and got annoying and was very inconvenient. Shower was weak especially for a hotel of this calibre. Food was very expensive at restaurant but they did have a small 'fridge' with some basics at reasonable price like yoghurt, fruit etc to purchase. It was quite basic, not luxurious at all. Would not recommend this hotel at all. Quite a bit of walk from the city centre - more so than I thought looking at the map. Over price for what you get.
Genuine Hotels.com guest review
1 night trip Aug 25, 2013
Snoopy1234
AU
3.0 / 5Good
"1 night in Reykjavik"
We were just spending the night in Reykjavik before leaving Iceland and chose this hotel mainly because of price. It was clean and the staff were friendly, and the breakfast buffet was good. However, the location is a good 20 minute walk outside the downtown and with the weather in Reykjavik that an be a concern...I would recommend trying to get something closer, but other than the location I had no major concerns.
Genuine Hotels.com guest review
1 night trip Aug 24, 2013
Eric
IE
5.0 / 5Outstanding
"Amazing staff and wonderful place to stay"
I had a very good experience for the week that I stayed in this hotel. Perfect breakfast buffet and lovely professional staff
Genuine Hotels.com guest review
5 night trip Jul 28, 2013
Amir
CA
3.0 / 5Good
"Great restaurant but too far from town"
A little too far from the centre of Reykjavik and not in pretty surroundings. We were upgraded to a junior suite but whilst spacious this did not feel luxurious somehow. The staff were very good before and during the trip, providing prompt and courteous assistance. A good breakfast was included with some interesting Icelandic choices for the adventurous (cream cheeses flavoured with birth and moss for example) but the highlight was a fantastic restaurant Grillid with great views on the 8th floor; the 8400 kroner surprise menu may seem expensive but it's easy to spend that in town on inferior food (Iceland is not cheap).
Genuine Expedia guest review
Other trip Aug 2, 2013
magnard
GB
4.0 / 5Excellent
"Not a bad hotel"
Not the most central hotel but it is only a 10 or so minute walk to the city centre. Breakfast buffet is excellent but the dinner buffet is poor so I recommend looking elsewhere for that.
Genuine Expedia guest review
Other trip Jul 22, 2013
KL
GB
4.0 / 5Excellent
"Good value for money"
Exterior looks uninspiring, but it's comfortable and by Icelandic standards good value for money. About an 8 minute walk from the City Centre. Excellent buffet breakfast
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
GB
4.0 / 5Excellent
"Good hotel in expensive Reykjavik!"
The hotel was slightly away from the city centre but not too far to walk. The room was comfortable and the staff friendly and helpful. Unfortunately, like most things in Iceland, it is very expensive, especially the breakfast. However the food served and choice was very good.
Genuine Expedia guest review
Other trip Jul 21, 2013
Sean
AU
3.0 / 5Good
"Good hotel but rooms in need of attention"
The staff were good, attentive and very helpful however the room needed re decorating as tiles missing off bathroom wall, wallpaper peeling off the wall and hairs in sink when we arrived. Other parts like restaurants were well maintained with a good breakfast buffet service. Also the lady who was helping booking tours for people was excellent and extremely helpful.
Genuine Expedia guest review
Other trip Jul 15, 2013
Dawn
GB
4.0 / 5Excellent
"Good quality hotel"
The room was clean, a decent size, the bed comfortable. The Wi-Fi signal (prominently advertised by the hotel) was very weak and unreliable. Breakfast service was a patchy - finding a prepared table and getting coffee took a while. The breakfast itself was excellent - lots to choose from. One other slight grumble - couldn't get menus or prices for either of the restaurants in the hotel so assumed they were ridiculously expensive and ate in town.
Genuine Hotels.com guest review
3 night romance trip Jun 30, 2013
A Traveler
GB
4.0 / 5Excellent
Nice spacious room with good view of city. Classic retro decor but in good condition.
Genuine Hotels.com guest review
3 night business trip Jun 26, 2013
Roy
AU
2.0 / 5Fair
Dated hotel. Staff aren't particularly helpful or professional. Reasonably well located.
Genuine Hotels.com guest review
5 night trip with friends Jun 25, 2013
Dave
GB
4.0 / 5Excellent
"Wouldn't call it 4 star but a good hotel"
Staff were friendly, welcoming and always approachable with any issues and Hotel was very clean/tidy had no language issues as the entire staff spoke very good English which was a fantastic surprise. Had some issues with the quality of some of the room areas and items within (phone was broken, unplugged. lamps were unplugged, mattress was well used and needed flipping or replacing). it didn't effect us but there is a building site next door. while no work is currently going on, the project will continue until 2016
Genuine Expedia guest review
Other trip Jun 29, 2013
Greg
GB
3.0 / 5Good
"Hotel OK - found service poor"
Overall hotel is in a decent location about a 10-15 minute walk from city centre. Facilities good, food good. I had a problem with the wifi internet connection which i reported 4 times to staff and no one fixed the problem - got passed around - the hotel literature states that if they don't resolve it you don't have to pay but this never happened either. Overall this spoilt what would have been a decent hotel.
Genuine Expedia guest review
Other trip Jun 11, 2013
A Traveler
GB
5.0 / 5Outstanding
"Excellent hotel for a short break in Reykjavik."
A great hotel providing comfortable accommodation and good facilities. Good selection at the breakfast buffet. Our Business Class room had a good quality coffee machine, spacious safe and very comfortable beds. The 5th floor room had nice view towards the city centre and the mountains beyond.
Genuine Expedia guest review
Other trip Jun 7, 2013
David
GB
2.0 / 5Fair
"Worst Radisson ever."
The room had a stale smell as you entered it, the decor and condition of the room was poor and in need of immediate refurbishment. We were in a junior suite , so I would hate to see a standard room. Tv/movie selection was also lacking. The bathroom was also very bad with a mouldy,mildew smell and very small space considering we were in a suite. Some staff were helpful but most not very concerned about guests well being. The Internet was not reliable at all, most times we had no connection . Room service food was not very good, high prices and again a limited selection. Overall a very poor Radisson hotel, the management of this chain should review this hotel.
Genuine Expedia guest review
Other trip May 25, 2013
Aziz
GB
5.0 / 5Outstanding
"-"
Great hotel and very friendly staff. A minibus was also available to take me from the hotel to the local station and then onto the airport.
Genuine Expedia guest review
Other trip May 3, 2013
A Traveler
GB
5.0 / 5Outstanding
"Wonderful Reykjavik Stay"
We were greeted by friendly staff and told all about the amenities available to us when we checked it. I could not check in for the flight on the way home and the receptionist was only too happy to help and print out boarding passes which helped alot once we got to the airport. Very Friendly hotel.
Genuine Expedia guest review
Other trip Mar 27, 2013
A Traveler
GB
4.0 / 5Excellent
"Good base for south east Iceland"
This hotel caters for businessmen and as such the service is quick. The room was a reasonable size and warm with comfortable beds and a good bathroom. The location was a pleasant 10 minute walk to the city centre. I did not see any facilities that would make it specially suitable for families with young children. Plenty of parking and easy to find. In house restaurants were a bit pricey.
Genuine Expedia guest review
Other trip Mar 20, 2013
A Traveler
GB
4.0 / 5Excellent
"Good but few annoying points"
The hotel staff were friendly, I did not book breakfast, but decided to have breakfast one morning, limited choice for the per head charge. I was there over a weekend, disapointed that the gym/spa/sauna was only open from 0900-1800 during the weekend, had arranged tours to various venues all day, this meant we were never able to use the gym or sauna at all, as we left before 0900 and arrived back after 1800, doesn't make sense as most people would like to go to the gym first thing in the morning before setting out for the day, rather than stay in the hotel till late. On the possitive side, the staff were very friendly and happy to help at all times, a good choice of tours from the tour desk, well located hotel being quite close to city center. Lifts were being repaired at the time, also some construction work going on so some noise was present from time to time.
Genuine Expedia guest review
Other trip Mar 12, 2013
Neville
GB
4.0 / 5Excellent
"Comfortable and 10 min walk to centre"
Good quality hotel if a little dated. Enjoyed complimentry use of the spa. Breakfast £15 but excellent feed, lots of courses and choice. 10 minute walk to Reykjavik centre. Helpful tour organiser in reception - no need to book in advance in UK, choose in hotel. Overall good value for money and would recommend.
Genuine Expedia guest review
Other trip Feb 25, 2013
Richard
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Frábær dvöl !"
Ég er bóndi en fékk ekki afslátt út á það fyrir þetta herbergi,þar sem afsláttarherbergin voru uppseld, finnst það lélegt og skrítin forgángsröðun - virkar á mig sem bændur séu annars flokks. Ég fer til vinnu minnar nánast 365 daga ársins í yfir 40 ár til að taka þátt í því að framleiða matvæli fyrir þessa þjóð og þegar ég tek mér frí þá finnst mér þetta lélegt. Einu sinni var þetta nemt Bændahöllin og hverjir byggðu hana á sínum tíma?
Genuine Hotels.com guest review
3 night trip Dec 4, 2015
Þorsteinn
IS
3.0 / 5Good
"Sämre än förväntat"
Rummet vi fick var modell äldre, och inte så fint som de på bilderna och som hotellet använder vid marknadsföringen. Vidare gjorde hotellet reklam för roomservice 24 h/dygn men när vi ville beställa kl 22.30 var köket stängt.
Genuine Hotels.com guest review
Response by Radisson Blu Saga Hotel, Reykjavik
Dear Rebecca, Thank you for taking the time out to share your experience staying in our hotel. We sincerely apologize that the rooms and room service were beneath your expectations. I assure you that your comments have been taken very seriously and we will use them to improve the standards of the hotel. Warmest Regards,
2 night romance trip Nov 20, 2015
Rebecca
SE
4.0 / 5Excellent
"Perfekt for par i Reykjavik"
Strålende hotell litt utenfor sentrumskjernen. 100.- nkr med taxi til sentrum. Fantastisk frokost og hyggelige barer og restauranter. Mange gratis parkerings plasser.
Genuine Hotels.com guest review
Response by Radisson Blu Saga Hotel, Reykjavik
Dear Guest, Thank you for staying with us and sharing your very nice comments about your stay and the hotel. It is a pleasure to hear you found our hotel services excellent and that the quality has met your expectations We are looking forward to welcome you back soon. Warmest Regards
4 night romance trip Nov 11, 2015
Pål
NO
3.0 / 5Good
"Slidt hotel med service i topform"
Hele hotellet bar præg af at være gammelt og slidt. Boede på 7. etage i et meget meget slidt standardværelse til prisen. Hvis jeg vælger dette hotel igen, vil jeg vælge business-værelse. Den helt igennem top gode service vejede en smule op på de slidte omgivelser, men langt fra den standard jeg er vant til på andre hoteller i Reykjavik.
Genuine Hotels.com guest review
Response by Radisson Blu Saga Hotel, Reykjavik
Dear Guest, I am very sorry to read of your disappointment with the room you received when you stayed with us. We are currently working on refurbishing our rooms on the 7th floor and should you choose to come back, we would be happy to give an even better standard room. I appreciate your honest feedback with us. We make guest satisfaction a top priority and are always eager to improve. Thank you for taking the time out to let us know of your experience. Hope to see you again soon Guest Relations
1 night business trip Nov 14, 2015
Helle
DK
3.0 / 5Good
"Flott tur til spektakulære Island"
Godt utgangspunkt for å reise ut på sightseeing med et vel fungerende lite reisebyrå i resepsjonen. Hyggelige personer både i resepsjonen og på reisebyrået.
Genuine Hotels.com guest review
3 night romance trip Oct 22, 2015
A Traveler
NO
2.0 / 5Fair
"Anbefales ikke"
Overpriset Ordinær hotelfrokost Elendig WiFi-dekning på rommet Langt fra sentrum
Genuine Hotels.com guest review
1 night family trip Oct 7, 2015
A Traveler
NO
5.0 / 5Outstanding
3. gang vi overnatter her på gjennomreise til Grønland. Kommer til å fortsette med det!!
Genuine Hotels.com guest review
2 night romance trip Sep 26, 2015
Kjersti
NO
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