"Wouldn't call it 4 star but a good hotel"
Staff were friendly, welcoming and always approachable with any issues and Hotel was very clean/tidy had no language issues as the entire staff spoke very good English which was a fantastic surprise. Had some issues with the quality of some of the room areas and items within (phone was broken, unplugged. lamps were unplugged, mattress was well used […] and needed flipping or replacing). it didn't effect us but there is a building site next door. while no work is currently going on, the project will continue until 2016 Read moreGenuine Expedia guest review
"Hotel OK - found service poor"
Overall hotel is in a decent location about a 10-15 minute walk from city centre. Facilities good, food good. I had a problem with the wifi internet connection which i reported 4 times to staff and no one fixed the problem - got passed around - the hotel literature states that if they don't resolve it you don't have to pay but this never happened either. […] Overall this spoilt what would have been a decent hotel. Read moreGenuine Expedia guest review
"Excellent hotel for a short break in Reykjavik."
A great hotel providing comfortable accommodation and good facilities. Good selection at the breakfast buffet. Our Business Class room had a good quality coffee machine, spacious safe and very comfortable beds. The 5th floor room had nice view towards the city centre and the mountains beyond.Genuine Expedia guest review
"Worst Radisson ever."
The room had a stale smell as you entered it, the decor and condition of the room was poor and in need of immediate refurbishment. We were in a junior suite , so I would hate to see a standard room. Tv/movie selection was also lacking. The bathroom was also very bad with a mouldy,mildew smell and very small space considering we were in a suite. Some […] staff were helpful but most not very concerned about guests well being. The Internet was not reliable at all, most times we had no connection . Room service food was not very good, high prices and again a limited selection. Overall a very poor Radisson hotel, the management of this chain should review this hotel. Read moreGenuine Expedia guest review
Great hotel and very friendly staff. A minibus was also available to take me from the hotel to the local station and then onto the airport.Genuine Expedia guest review
"Wonderful Reykjavik Stay"
We were greeted by friendly staff and told all about the amenities available to us when we checked it. I could not check in for the flight on the way home and the receptionist was only too happy to help and print out boarding passes which helped alot once we got to the airport. Very Friendly hotel.Genuine Expedia guest review
"Good base for south east Iceland"
This hotel caters for businessmen and as such the service is quick. The room was a reasonable size and warm with comfortable beds and a good bathroom. The location was a pleasant 10 minute walk to the city centre. I did not see any facilities that would make it specially suitable for families with young children. Plenty of parking and easy to find. […] In house restaurants were a bit pricey. Read moreGenuine Expedia guest review
"Good but few annoying points"
The hotel staff were friendly, I did not book breakfast, but decided to have breakfast one morning, limited choice for the per head charge. I was there over a weekend, disapointed that the gym/spa/sauna was only open from 0900-1800 during the weekend, had arranged tours to various venues all day, this meant we were never able to use the gym or sauna […] at all, as we left before 0900 and arrived back after 1800, doesn't make sense as most people would like to go to the gym first thing in the morning before setting out for the day, rather than stay in the hotel till late. On the possitive side, the staff were very friendly and happy to help at all times, a good choice of tours from the tour desk, well located hotel being quite close to city center. Lifts were being repaired at the time, also some construction work going on so some noise was present from time to time. Read moreGenuine Expedia guest review
"Comfortable and 10 min walk to centre"
Good quality hotel if a little dated. Enjoyed complimentry use of the spa. Breakfast £15 but excellent feed, lots of courses and choice. 10 minute walk to Reykjavik centre. Helpful tour organiser in reception - no need to book in advance in UK, choose in hotel. Overall good value for money and would recommend.Genuine Expedia guest review
Great value for money and comfort. Either a 10 minute walk or quick taxi to the centreGenuine Expedia guest review
"Very accommodating for family of 4."
Great value and location. Cracking breakfast included.Genuine Expedia guest review
"Great facility for a weekend break"
Clean, helpful staff. Drinks a little expensive but this is so all over the island.Genuine Expedia guest review
Great hotel, excellent staff!! 10 minutes walk to centre of town and restaurants! Would highly recommend!Genuine Expedia guest review
Breakfast buffet good, bar meal dreadful. Tourist information staff in hotel foyer extremely helpful.Genuine Expedia guest review
"Very close to the city downtown"
*Very clean hotel with very good service.*Downtown from the hotel is around 20 min walking *The hotel was made in the 70's and being Reykjavik a very small city they clearly haven't invest in renewing the hotel in a long time*There is a gas station with a small convenience store(with amazing hot dogs) and a public thermal pool aside the hotel.*The tourism […] office located in the hotel can help to fix any tour required. Read moreGenuine Hotels.com guest review
"Friendly and Helpful."
A nice stay, friendly staff and very helpful. The room could have been cleaner, quite run down and had to ask for my curtains to be rehung. Only 7-10 minute walk to town centre. I would stay here again.Genuine Expedia guest review
IT'S A VERY BASIC PROPERTY. ROOMS ARE SMALL , FUNISHINGS ARE SHABBY AND WORN OUT.ELEVATORS ARE POORLY MAINTAINED .IN SHORT NO VALUE FOR MONEY.Genuine Hotels.com guest review
"Tired, sad and poorly managed"
Booked this because Radisson have a good name. I'm surprised that they are willing to put this hotel in their portfolio. The room was spartan, showing its age and far too hot. To be fair it was scrupulously clean but was far from the treat it was intended to be for my wife's birthday. Breakfast food was cold - I have never had a stone cold fried egg […] before - and the tables were left uncleared so that it was impossible to find a space to sit down. I must say however that the staff were lovely, helpful, knowledgeable and made it difficult to complain. Not much point though as I guess one room would be much like the others. I liked the location a little outside of town and parking was easy. This hotel needs some serious TLC before I would stay again though. Read moreGenuine Hotels.com guest review
The hotel is a bit dated but is clean. The rooms are large and the bathrooms very nice and in good condition. The location is OK, a 10 -15 minute easy walk to downtown. Breakfast was included and it was a buffet. They served the exact same thing everyday. It was plentiful and makes it a good value! The hotel accomodates early check-ins by storing luggage […] and making their spa available on arrival. There is concierge service for booking excursions and assisting with the excursions pre-booked on line. There is another Radisson Blu hotel which is located Downtown. Read moreGenuine Expedia guest review
"not worth it"
the room was very hot. No extra pillows were provided. beds were uncomfortable.Genuine Hotels.com guest review
The Radisson Blu Saga was a disappointment. Based on the cost alone, the hotel should had offered better service, comfort and quality. It did not. The first room we were assigned, the door did not open. I made 3 trips to the reception before they finally came up and looked at it. I was eventually assigned a different room after waiting for several minutes. […] The hotel did not offer any compensation for this inconvenience. The hotel staff is nice and polite, but they lack customer service. The free wifi internet did not work in my room. I called tech support and they eventually said that it would take a day to fix the access point. No internet for me that night in my room. I was kindly told to go to the lobby. For being a good hotel, they had terrible beds. There were depressions in the mattress and overall very uncomfortable. The reason we chose the hotel was because we expected the beds to be better than the Best Western. Very disappointing. The location is good. 10 min walk to downtown Reykjavik The Grill restaurant on the 8th floor is very expensive and upscale. If you're like me and just want a good steak or pasta, then this is probably not for you. They don't have a wide selection. Overall, I would not recommend the Radisson. I would try the Hilton instead. It is around the same price range. Read moreGenuine Hotels.com guest review
"Dated rooms, but great views"
The rooms were dated, it was like the room had been decorated with 70/80s Ikea furniture, but it was comfortable. The TV was small but the view out over Reykjavik more than made up for it. Location wise, it was a bit too far from the centre to walk to but it was near enough to bus stops and the BSI terminal to be able to get to where you needed to […] be. The hotel was normally the last stop for drop offs after excursions but we were always picked up with plenty of time to spare so we were never in danger of being late for an outing. The only downside to the hotel for me was some of the staff in the tourist information shop. Some staff were very helpful, others would wheel themselves around on their office chair! Not what you expect when the rest of Iceland seems so friendly. Food in the restaurant, for both breakfast and dinner, was very good and the rest of the hotel staff were very helpful. Would happily stay there again. Read moreGenuine Expedia guest review
The hotel had good amenities - we used the free wi fi, free car parking, bedroom safe and tea and coffee facilities. We did not dine in the hotel but the breakfast buffet was the best we experienced during our stay in Iceland (we stayed at a further 4 locations)- in terms of variety and quality. The bedroom was very basic but functional. The shower […] curtain was too short so that water would flood the bathroom floor (no bath). Lots of hot sulphurous shower water !. The hotel star rating system in Iceland is not equitable to UK ratings. We only had a bedroom view of a traffic island and roads. Despite this, the hotel was well located for the National museum and we could walk to the centre within 20 minutes. Taxi rank sits outside hotel too. Having stayed in several places around Iceland, this hotel would compare well. The staff at reception were helpful and of course most Icelanders spoke perfect English! Read moreGenuine Hotels.com guest review
Very friendly and supportive staff. Excellent breakfast buffet. Close location to city centre. Reception very helpful to check in for flight and print boarding passes. Restaurant and housekeeping staff very friendly and accomodating to make our stay excellent.Genuine Expedia guest review
"Overall a good stay"
The hotel has all the amenities of what you would expect of a Radisson hotel. Overall a great stay with lovely dinning area suitable for dinner with good ambience. The rooms though clean and spacious even for the basic executive room, looks bit dated and need renovation.Genuine Expedia guest review
"Great Staff rooms and location"
The staff were friendly and helpful and the hotel is only a 10 min drive from the city centerGenuine Expedia guest review
"Staff & breakfast food"
Reception staff very helpful. Breakfast buffet poor selection of hot food.Genuine Expedia guest review
"A good Radisson"
Comfortable and clean room with good view of church and mountains. Breakfast copious and staff pleasant although sometimes there was long wait at reception. Lifts need new doors and were a little erratic! Once or twice we had to walk up and down 6 floors rather than wait for lift! Surprisingly the hotel is only 10 min walk from town centre despite being […] in a rather desolate part of town! Read moreGenuine Expedia guest review
"iceland weekend trip"
good position, food very good, staff very helpful, enjoyed iceland.Genuine Expedia guest review
"Ideal for drivers looking for a stopover"
We arrived into Reykjavik on a wet and grey Sunday which initially gave the hotel and the immediate surrounding area the look and feel of an Eastern Bloc country circa the mid 1970s. Saying that though once inside the reception and bar/restaurant areas were modern and comfortable very much in line with the design of a business like hotel. Very friendly […] reception staff on arrival. Our room was on the 7th floor with a view over the domestic airport. This wasn't a problem at all regarding noise as flight arrivals were few and far between and were all turbo prop aircraft. The room was clean and well fitted out with the usual business hotel mod cons. Our stay was just for 1 night before our early departure from Keflavik airport back to London the next day. We chose this hotel as it had free parking and was only 10 mins walk from the centre of town (which coming from London is no distance at all). It was also well located for an easy to follow drive out to Keflavik airport the next day. The property does very much have the feel of a chain business hotel so if you are looking for something with more local flavour it probably isn't for you. For us it was a place to stop over on the last night of our trip and matched all our key requirements (decent standard of accommodation/free parking/location - easy to follow drive to hotel/short walk to city centre) . Read moreGenuine Expedia guest review
"Best I have found in Iceland so far"
Good size room with great views, Sony LCD TV, comfortable chairs and good bed. The pillows were a bit firm for me but overall a good bed. The view from room was very good but the outside of the windows could do with a clean. Location was great and parking ample, if you wanted a pizza from dominoes then all you had to do was pick up phone and press 4 […] to get straight through to dominoes. Bathroom was good. I looked forward to going back after a long day shooting (photos). Warm and comfortable with easy access to the city whether driving or walking. If you have a car there is a shell right on the edge of the hotel car park which is 24 hour (24 hour fuel only). There is a Subway (sandwich shop) at many of the petrol stations throughout Iceland so you can refuel and get something to eat. Would definitely recommend and plan to stay again sometime. Read moreGenuine Expedia guest review
"Dated but comfortable."
The staff in the hotel and for the services were generally very good. One of the ladies in the tourist centre wasn't much help at all and was pretty much glued to the chair behind her desk making it difficult to get anything out of her. Other than that, the staff at reception and even the cleaners were all very helpful and friendly. The room we had […] did have a very good view of Reykjavik, but the furniture was dated, the TV was small and badly positioned and the wall had torn wallpaper that had probably been like that for a long while now. Bed and other amenities were good and the free wifi made it easy for us to check the weather and find things to do at our leisure. There was confusion over wether the breakfast was included as we got different answers from our Expedia booking info, the staff and the in-room TV menu, but if you have it, I think it's pricey for what it is. The bus stop outside the hotel made it easy to get around the city and was a real plus for us, as was the free spa centre in the basement. The Reykjavik Excursions tour company always seemed to pick us up last for tours, which worked in our favour going out, but we were always last to be dropped of afterwards, which was a bit of a pain. Read moreGenuine Expedia guest review
Grear service and always genuinly willing to help. Hotel was central and had excellent views. Dinner was excellent but only a limited bar menu, however as the city centre was close this was not a problem (try the icelandic bar). However if you want to see the Northern Lights consider a hotel out of town.Genuine Expedia guest review
"Good breakfast and service, needs renovation."
The rooms was spacious. The towel radiator in the bathroom wasnt working and the sink kept blocking first night which fixed by itself. The breakfast and dinner food was good. The best part was the service by staff. The staff were pleasant and helpful. The travel agent in the lobby wasnt much help. There was free internet in the rooms and rooms were […] very well heated. There were magnificant views of the city from our room. Read moreGenuine Expedia guest review
"A good stop over in Reykjavik"
A nice hotel which maintains the standards of the Radisson chain of hotels. Parking was free which was good. A 10 minute walk takes you to the city and tourist attractions. You can order pizza to be delivered if you don't want to use/pay for the hotel restaurant(s). Breakfast wasn't included in our deal and we felt the price of the breakfast was too […] high so we walked to a bakery in the city past the city pond which was really good. Overall a good quality, clean hotel for a stop over in Reykjavic. Read moreGenuine Expedia guest review
"For the second time, the experience was very good!"
I stayed at the Saga in September 2010 for several nights in one of the suites and it was very good. I booked at the Saga again but only for a one night stay at the end of my Iceland trip this summer. Again, the suite was spacious and easily accommodate four adults. The room was clean, sunny and well set up. The only criticism I have is that we had […] booked for four people but there were only towels, glasses and coffee cups for two. While this is minor, it is a little irritating to have to call down to get the proper number of basic items for your stay. A second problem was with the single cup coffee maker. The first one didn't work at all but was replace quickly with another which worked. However, by the next morning the coffee maker would only spew-out hot water through the frothing apparatus. The engineers cam to fix it, taking it away for a few minutes before returning it 'repaired'. We went on to make a cup of coffee a only to have it erupt again. with only two hours to check-put we gave up. Read moreGenuine Expedia guest review
"Preisleistung Katastrophe !"
Ich fand dieses Hotel für diesen Preis, um 500 Euro für drei Nächte ohne Frühstück, eine Katastrophe ! Es ist einfach doppelt so teuer wie überall woanders auf dieser Welt. Ich muss jedoch mitteilen, dass überall in Iceland die Hotels überteuert sind. Die Zimmer waren total veraltet und verbraucht, Möbel hatten überall Macken. Das beste war ein Wasserkocher […] mit Tee und Kaffeepulver ohne Aufpreis. Read moreGenuine Hotels.com guest review
"Varken mer eller mindre..."
Ett helt okej hotell. Hyfsat fräscht och några minuters promenad från hjärtat av stan. Inte vanlig Radisson standard.Genuine Hotels.com guest review
"Spesielt god frokost."
Veldig bra. Mye hjelp til å bestille aktiviteter i resepsjon. Stort og luftig rom med gode senger.Genuine Hotels.com guest review
"Bra beliggenhet / god service"
Heil ok bortsett frå væretGenuine Hotels.com guest review
"Super dejlig ferie"
Hotellet er slidt, der mangler en del før hotellet kan bære 4 stjerner. Men servicen og personalet fortjener absolut 5 stjerner. Kommer gerne igen.Genuine Hotels.com guest review
Loistavaa palvelua, todella runsas aamupalavalikoima, tuoresmoothiet olivat mukava plussa. Spa-osasto erilaisine saunoineen ja porealtaan kanssa olivat todella kiva. Kuntosalikin vaikutti melko monipuoliselta hotellikuntosaliksi, vaikka emme siellä kerenneet käymään. Kuljetukset retkille ja lentokentälle hotellilta sujuivat hyvin ja keskustaankin kävelee […] n. 10 minuutissa - mutta aivan keskustassa hotelli ei kuitenkaan ole. Read moreGenuine Hotels.com guest review
Hotelli oli siisti ja aamiainen todella monipuolinen. Spa ja kuntosali ok.Genuine Hotels.com guest review
"Godt hotel tæt på centrum"
Godt hotel beliggende ca. 0,8 km. fra centrum. Fine parkeringsmuligheder.Genuine Hotels.com guest review
"God service og god mat"
Trivelig opphold. Godt fornøyd med oppmøtet og service og maten. Trimrommet kunne vært ryddigere og fjernet noe utstyr- var trangt, TV skjermene er utdatert på trimrommet. Noe slitasje på bygningsmassen.Genuine Hotels.com guest review
Hadde et selskap på 50 personer og bar var stengt 24:00 til tross for at tiden var satt til 02:00 . Ut over dette , alt okGenuine Hotels.com guest review
"Litt slitte rom"
Litt slitne rom som trenger en opppussing, noe det virker som om de er igang med iflg noen av de bildene som viser hotellet. (Vi fikk ikke et oppusset rom.) Sengene var veldig komfortable, men rommet virket litt kaldt, og badet hadde ikke varme i det hele tatt. Stort pluss for et veldig hyggelig personale, og en fin spa avdeling til kona. Stor fin frokost […] buffet. Vi var veldig fornøyde med oppholdet totalt sett. Read moreGenuine Expedia guest review
skemmtileg og þægilegGenuine Hotels.com guest review
Hotellet ligger lite utanför men lätt att ta sig in till centrum. Hotellet håller bra standard och är rent och snyggt.Genuine Hotels.com guest review
Rent, fräscht och bra service. En bit från city dock. Typ 15-20 min promenad.Genuine Hotels.com guest review
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