"Friendly and Helpful."
A nice stay, friendly staff and very helpful. The room could have been cleaner, quite run down and had to ask for my curtains to be rehung. Only 7-10 minute walk to town centre. I would stay here again.Genuine Expedia guest review
IT'S A VERY BASIC PROPERTY. ROOMS ARE SMALL , FUNISHINGS ARE SHABBY AND WORN OUT.ELEVATORS ARE POORLY MAINTAINED .IN SHORT NO VALUE FOR MONEY.Genuine Hotels.com guest review
"Tired, sad and poorly managed"
Booked this because Radisson have a good name. I'm surprised that they are willing to put this hotel in their portfolio. The room was spartan, showing its age and far too hot. To be fair it was scrupulously clean but was far from the treat it was intended to be for my wife's birthday. Breakfast food was cold - I have never had a stone cold fried egg […] before - and the tables were left uncleared so that it was impossible to find a space to sit down. I must say however that the staff were lovely, helpful, knowledgeable and made it difficult to complain. Not much point though as I guess one room would be much like the others. I liked the location a little outside of town and parking was easy. This hotel needs some serious TLC before I would stay again though. Read moreGenuine Hotels.com guest review
The hotel is a bit dated but is clean. The rooms are large and the bathrooms very nice and in good condition. The location is OK, a 10 -15 minute easy walk to downtown. Breakfast was included and it was a buffet. They served the exact same thing everyday. It was plentiful and makes it a good value! The hotel accomodates early check-ins by storing luggage […] and making their spa available on arrival. There is concierge service for booking excursions and assisting with the excursions pre-booked on line. There is another Radisson Blu hotel which is located Downtown. Read moreGenuine Expedia guest review
"not worth it"
the room was very hot. No extra pillows were provided. beds were uncomfortable.Genuine Hotels.com guest review
The Radisson Blu Saga was a disappointment. Based on the cost alone, the hotel should had offered better service, comfort and quality. It did not. The first room we were assigned, the door did not open. I made 3 trips to the reception before they finally came up and looked at it. I was eventually assigned a different room after waiting for several minutes. […] The hotel did not offer any compensation for this inconvenience. The hotel staff is nice and polite, but they lack customer service. The free wifi internet did not work in my room. I called tech support and they eventually said that it would take a day to fix the access point. No internet for me that night in my room. I was kindly told to go to the lobby. For being a good hotel, they had terrible beds. There were depressions in the mattress and overall very uncomfortable. The reason we chose the hotel was because we expected the beds to be better than the Best Western. Very disappointing. The location is good. 10 min walk to downtown Reykjavik The Grill restaurant on the 8th floor is very expensive and upscale. If you're like me and just want a good steak or pasta, then this is probably not for you. They don't have a wide selection. Overall, I would not recommend the Radisson. I would try the Hilton instead. It is around the same price range. Read moreGenuine Hotels.com guest review
"Dated rooms, but great views"
The rooms were dated, it was like the room had been decorated with 70/80s Ikea furniture, but it was comfortable. The TV was small but the view out over Reykjavik more than made up for it. Location wise, it was a bit too far from the centre to walk to but it was near enough to bus stops and the BSI terminal to be able to get to where you needed to […] be. The hotel was normally the last stop for drop offs after excursions but we were always picked up with plenty of time to spare so we were never in danger of being late for an outing. The only downside to the hotel for me was some of the staff in the tourist information shop. Some staff were very helpful, others would wheel themselves around on their office chair! Not what you expect when the rest of Iceland seems so friendly. Food in the restaurant, for both breakfast and dinner, was very good and the rest of the hotel staff were very helpful. Would happily stay there again. Read moreGenuine Expedia guest review
The hotel had good amenities - we used the free wi fi, free car parking, bedroom safe and tea and coffee facilities. We did not dine in the hotel but the breakfast buffet was the best we experienced during our stay in Iceland (we stayed at a further 4 locations)- in terms of variety and quality. The bedroom was very basic but functional. The shower […] curtain was too short so that water would flood the bathroom floor (no bath). Lots of hot sulphurous shower water !. The hotel star rating system in Iceland is not equitable to UK ratings. We only had a bedroom view of a traffic island and roads. Despite this, the hotel was well located for the National museum and we could walk to the centre within 20 minutes. Taxi rank sits outside hotel too. Having stayed in several places around Iceland, this hotel would compare well. The staff at reception were helpful and of course most Icelanders spoke perfect English! Read moreGenuine Hotels.com guest review
Very friendly and supportive staff. Excellent breakfast buffet. Close location to city centre. Reception very helpful to check in for flight and print boarding passes. Restaurant and housekeeping staff very friendly and accomodating to make our stay excellent.Genuine Expedia guest review
"Overall a good stay"
The hotel has all the amenities of what you would expect of a Radisson hotel. Overall a great stay with lovely dinning area suitable for dinner with good ambience. The rooms though clean and spacious even for the basic executive room, looks bit dated and need renovation.Genuine Expedia guest review
"Great Staff rooms and location"
The staff were friendly and helpful and the hotel is only a 10 min drive from the city centerGenuine Expedia guest review
"Staff & breakfast food"
Reception staff very helpful. Breakfast buffet poor selection of hot food.Genuine Expedia guest review
"A good Radisson"
Comfortable and clean room with good view of church and mountains. Breakfast copious and staff pleasant although sometimes there was long wait at reception. Lifts need new doors and were a little erratic! Once or twice we had to walk up and down 6 floors rather than wait for lift! Surprisingly the hotel is only 10 min walk from town centre despite being […] in a rather desolate part of town! Read moreGenuine Expedia guest review
"iceland weekend trip"
good position, food very good, staff very helpful, enjoyed iceland.Genuine Expedia guest review
"Ideal for drivers looking for a stopover"
We arrived into Reykjavik on a wet and grey Sunday which initially gave the hotel and the immediate surrounding area the look and feel of an Eastern Bloc country circa the mid 1970s. Saying that though once inside the reception and bar/restaurant areas were modern and comfortable very much in line with the design of a business like hotel. Very friendly […] reception staff on arrival. Our room was on the 7th floor with a view over the domestic airport. This wasn't a problem at all regarding noise as flight arrivals were few and far between and were all turbo prop aircraft. The room was clean and well fitted out with the usual business hotel mod cons. Our stay was just for 1 night before our early departure from Keflavik airport back to London the next day. We chose this hotel as it had free parking and was only 10 mins walk from the centre of town (which coming from London is no distance at all). It was also well located for an easy to follow drive out to Keflavik airport the next day. The property does very much have the feel of a chain business hotel so if you are looking for something with more local flavour it probably isn't for you. For us it was a place to stop over on the last night of our trip and matched all our key requirements (decent standard of accommodation/free parking/location - easy to follow drive to hotel/short walk to city centre) . Read moreGenuine Expedia guest review
"Best I have found in Iceland so far"
Good size room with great views, Sony LCD TV, comfortable chairs and good bed. The pillows were a bit firm for me but overall a good bed. The view from room was very good but the outside of the windows could do with a clean. Location was great and parking ample, if you wanted a pizza from dominoes then all you had to do was pick up phone and press 4 […] to get straight through to dominoes. Bathroom was good. I looked forward to going back after a long day shooting (photos). Warm and comfortable with easy access to the city whether driving or walking. If you have a car there is a shell right on the edge of the hotel car park which is 24 hour (24 hour fuel only). There is a Subway (sandwich shop) at many of the petrol stations throughout Iceland so you can refuel and get something to eat. Would definitely recommend and plan to stay again sometime. Read moreGenuine Expedia guest review
"Dated but comfortable."
The staff in the hotel and for the services were generally very good. One of the ladies in the tourist centre wasn't much help at all and was pretty much glued to the chair behind her desk making it difficult to get anything out of her. Other than that, the staff at reception and even the cleaners were all very helpful and friendly. The room we had […] did have a very good view of Reykjavik, but the furniture was dated, the TV was small and badly positioned and the wall had torn wallpaper that had probably been like that for a long while now. Bed and other amenities were good and the free wifi made it easy for us to check the weather and find things to do at our leisure. There was confusion over wether the breakfast was included as we got different answers from our Expedia booking info, the staff and the in-room TV menu, but if you have it, I think it's pricey for what it is. The bus stop outside the hotel made it easy to get around the city and was a real plus for us, as was the free spa centre in the basement. The Reykjavik Excursions tour company always seemed to pick us up last for tours, which worked in our favour going out, but we were always last to be dropped of afterwards, which was a bit of a pain. Read moreGenuine Expedia guest review
Grear service and always genuinly willing to help. Hotel was central and had excellent views. Dinner was excellent but only a limited bar menu, however as the city centre was close this was not a problem (try the icelandic bar). However if you want to see the Northern Lights consider a hotel out of town.Genuine Expedia guest review
"Good breakfast and service, needs renovation."
The rooms was spacious. The towel radiator in the bathroom wasnt working and the sink kept blocking first night which fixed by itself. The breakfast and dinner food was good. The best part was the service by staff. The staff were pleasant and helpful. The travel agent in the lobby wasnt much help. There was free internet in the rooms and rooms were […] very well heated. There were magnificant views of the city from our room. Read moreGenuine Expedia guest review
"A good stop over in Reykjavik"
A nice hotel which maintains the standards of the Radisson chain of hotels. Parking was free which was good. A 10 minute walk takes you to the city and tourist attractions. You can order pizza to be delivered if you don't want to use/pay for the hotel restaurant(s). Breakfast wasn't included in our deal and we felt the price of the breakfast was too […] high so we walked to a bakery in the city past the city pond which was really good. Overall a good quality, clean hotel for a stop over in Reykjavic. Read moreGenuine Expedia guest review
"For the second time, the experience was very good!"
I stayed at the Saga in September 2010 for several nights in one of the suites and it was very good. I booked at the Saga again but only for a one night stay at the end of my Iceland trip this summer. Again, the suite was spacious and easily accommodate four adults. The room was clean, sunny and well set up. The only criticism I have is that we had […] booked for four people but there were only towels, glasses and coffee cups for two. While this is minor, it is a little irritating to have to call down to get the proper number of basic items for your stay. A second problem was with the single cup coffee maker. The first one didn't work at all but was replace quickly with another which worked. However, by the next morning the coffee maker would only spew-out hot water through the frothing apparatus. The engineers cam to fix it, taking it away for a few minutes before returning it 'repaired'. We went on to make a cup of coffee a only to have it erupt again. with only two hours to check-put we gave up. Read moreGenuine Expedia guest review
"iceland very expensive"
iceland just drains money , liked the hotel holiday trips bit of a rip ofGenuine Expedia guest review
"Not impressed Radisson Saga Reykjavik"
Rooms assigned were not those we had paid for. One of the rooms had a broken hairdryer, which is fine that can happen. Unfortunately, maintenance guy that fixed it also used the bathroom and left cigarette ash in the toilet. Hot breakfast is never hot although good selection most days. Hotel staff were very friendly and helpful once you learnt which […] ones to ask. Chef happy to make special meals on request which was very helpful for us. It is in a ood location if you want a bit of peace and quiet but a short walk into town and the restaurants. Would not recommend, we just had too many problems with the hotel although they were quick to try and rectify and make amends. Read moreGenuine Expedia guest review
A very good location as only a 10 minute walk to the town centre. a good tip the food at the bar is very resonalble and of good quality. Make sure if booking through expedial if you have breakfast buffet included you have proof as we needed this as were trying to charge us £110 5 days breakfast. There is plenty to do reykjavic and everyone is very […] friendly Read moreGenuine Expedia guest review
"Bra men kort dyne"
Fint opphold. Andre gangen jeg er på dette hotellet. Meget bra og god mat. Godt at Ingunn(i resepsjonen) snakker norsk. Islansk er ikke enkelt å forstå. Syntes å huske at dynene var lengre sist gang, da frøs jeg ikke på beina. Men det gjorde jeg denne gangen.Genuine Hotels.com guest review
Værelserne levede slet ikke op til hvad vi så på nettet. Vi regnede med at vi skulle bo på et moderne lyst værelse. Desværre var det er meget mørkt, slidt, gammelt og ikke særlig rent værelse, som mest af alt mindende om noget fra Øst Berlin. ØV!Genuine Hotels.com guest review
Bra frokost, OK rom, god service, kort vei 15-20 min til sentrums midte. Reisebyrå i resepsjonen, det var utrolig deilig og praktisk.Genuine Hotels.com guest review
Gode senge og høfligt personale. God mad. Meget nedslidt rum og flere funktioner på badeværelset er ikke virkede. Ikke samme normale gode standard som på andre Radisson Blu Hoteller.Genuine Hotels.com guest review
"Bra hotell i lugnt läge"
Vi hade ett Business class-dubbelrum som var helt okej. Rymligt, bekvämt. Väldigt bra sängar och vi har nog aldrig sovit så bra på hotell tidigare (3 nätter). Tyst och lugnt, skön temperatur. Stort plus till frukosten som var rejäl och innehållsrik. Gott om parkeringsplatser. Det enda som drar ner betyget var middagsbuffén som inte var värd priset. […] Städningen var faktiskt inte heller hundraprocentig. Read moreGenuine Expedia guest review
Meget fornøyd. Mest fornøyd var jeg med at hver gang jeg skulle ut på en aktivitet, så ble vi hentet fra hotellet og kjørt tilbake til hotellet etter endt utflukt / aktivitet, som eksempel ønsket vi å ri. Dette ble bestilt fra hotellet og på angitt klokkeslett ble vi hentet for å være med på aktiviteten. En annen dag ville vi leie bil, dette ble også […] ordnet og en person kom for å kjøre oss til stedet hvor de leide ut biler. Read moreGenuine Hotels.com guest review
"Godt valg med udsigt og tæthed til by"
Flot udsigt fra hotelværelser over vand eller land. Hotellet har det nødvendige og ligger roligt og samtidig i behagelig gåafstand til centrum.Genuine Hotels.com guest review
"In die Jahre gekommen. Sauber und ordentlich, freu"
In die Jahre gekommen. Sauber und ordentlich, freundlich.Genuine Expedia guest review
"vacker utsikt och jättetrevlig personal"
Mycket bra service , trevlig personal. Utsikten från 7e våningen var fantastisk. Lugnt område med lagom gångavstånd till centrum. Frukosten mycket god och trevlig matsal. Lätt att förflytta sig med buss/bra anslutningar. Rummet OK Det enda vi upplevde negativt var buffen som vi åt en kväll. Kycklingspetten var råa och annat kött var inte bra tillagat. […] Det fanns vissa rätter som var goda men det råa köttet påverkade aptiten. Vi påtalade detta för personalen men då togs bara vissa spett bort fast det alla i stort sett inte var ätbara. Däremot var serveringspersonalen mycket bra och trevlig. Read moreGenuine Hotels.com guest review
L'hôtel n'est pas situé dans le centre ville mais à 20 minutes à pied de celui-ci. Il borde l'aéroport dédié aux vols intérieurs en Islande. Un bon point : l'insonorisation : aucun bruit d'avion n'est perceptible de la chambre qui donne pourtant sur la piste. Un grand parking gratuit permet de garer sa voiture. Toutefois, les prestations sont un peu […] juste pour un 4*. Aucun charme particulier, certains recoins pas très propres, un papier peint tâché qui se décolle, un minibar plein mais qui ne fait pas de froid, les portes qui auraient besoin d'un bon coup de peinture, une moquette tâchée dans le couloir. En revanche, je recommande le SPA situé au sous-sol qui permet de se relaxer. Read moreGenuine Hotels.com guest review
"Sauber, Heruntergewohnt, Freundliches Personal"
- Sauberes Hotel etwas am Rande vom Zentrum. - Man sieht dem Hotel und den Zimmern an, dass diese "runtergewohnt" sind. Die Fotos vom Hotel lassen dies nicht in der Form so erwarten - Alles ist sauber, der Service zuvorkommend. - Es gibt freies Wlan in den Zimmern. - Bei der Buchung darauf achten ob Frühstück dabei ist oder nicht - ggf. kostet Frühstück […] 15€ extra pro Tag. - in die Innenstadt gute 20 Gehminuten Read moreGenuine Expedia guest review
Okay hotel til business og fritid. Hotellet trænger dog til en opgradering, bære præg af at have haft sin storhedstid i 90erne.Genuine Hotels.com guest review
Manglende varmt vand til bad etc. om morgenen. Recptionen var ganske "kold" overfor vores bemærnkinger da vi rejste.Genuine Hotels.com guest review
Alsidig og lækker morgenmad, lidt slidte faciliteter, men udemærketGenuine Hotels.com guest review
Hotellet var helt okej och uppfyllde våra önskemål och förväntningar. Frukostbuffén var väldigt bra.Genuine Hotels.com guest review
Da Island generell einen niedrigeren Standard bei Quartierten hat, muss man die Erwartung tiefer setzen. Dafür ist dieses Hotel dann wieder gut. Liegt etwas abseits, ist dafür aber ruhig (die Stadt Reykjavik ist im Sommer eine riesige Partyzone). Im Sommer Probleme mit der Mitternachtssonne, da die gesamte Front ein einziges Fenster ist, und - wie üblich […] - recht schwache Vorhänge vorhanden sind. Hotel etwas abgenutzt; dafür ausgezeichnetes Frühstücksbuffet. Alles in Allem war es ein absolut brauchbares Quartier. Read moreGenuine Hotels.com guest review
"Fint hotell nära till centrum!"
Mycket fint och trevligt. Gymmet, spa:t och jazzuccin var fantastiskt! Det enda negativa var några av receptionisternas ibland väldigt lojja attityd. Vi behövde hjälp med vår transfer som inte kom när vi skulle till flygplatsen, det var en oerhörd motvilja att hjälpa oss att ringa företaget så vi i alla fall visste att de var på väg och hade chans att […] ringa en taxi istället. När min mammas nyckelkort inte hade fungerat på en dag, så var de väldigt motvilliga till att ge henne ett nytt eftersom vi "bara skulle stanna 3 nätter och din make har ju ett fungerande kort". Sådana småsaker gjorde ett väldigt trevligt hotell sämre. Vissa av receptionisterna hade också väldigt dålig engelska. Read moreGenuine Expedia guest review
"Bra hotell med relativt centralt läge"
Mindre bra mat och dryck i baren kvällstid. Bra frukost.Genuine Expedia guest review
"Flott hotell for par og turister,"
Fint hotell, men bærer noe preg av å være fra 1980-tallet. Romslig business-class rom, badet kunne gjerne vært litt større. God frokost, hyggelig og service-innstilt betjening. Fin fitness-avdeling i kjelleren.Genuine Expedia guest review
"Dürfte mal renoviert werden"
Positiv: Generell guter Service, und ein sehr umfangreiches Fruehstuecksbuffet. Neutral: Lage ist so o.k., man kommt von dort relativ schnell ins Zentrum. Wenn man sich Reykjavik ansehen will gibt es aber sicherlich Hotels, die besser gelegen sind. Negativ: Das Hotel (aus den 1960ern) ist ziemlich in die Jahre gekommen. Unser Zimmer (4. Stock) haette […] schon vor laengerem renoviert werden muessen. Das Badezimmer war besonders alt und verschlissen und sah aus, als waere seit dem Bau des Hotels nichts mehr daran gemacht worden. Fuer den Preis keine angemessene Leistung, werde daher beim naechsten mal ein anderes Hotel buchen. Read moreGenuine Expedia guest review
ロケーヨンも良く、清潔感もあり全体としてお勧めホテル。全体的にはスタッフの対応は良いが、スタッフによって対応にやや差があった。Genuine Expedia guest review
Dit is geen modern Radisson. Stevig verouderd hotel.Genuine Expedia guest review
"geeignet für einen kurzen Städteaufenthalt"
Das Hotel ist ein wenig "in die Jahre gekommen" und müßte dringend renoviert werden. Ansonsten verfügt es über den allg. Radisson-Standard. Das Zentrum ist zu Fuß in ca. 15 min. (max.) zu erreichen.Genuine Expedia guest review
"Godt værelse - men grab and go morgenmad elendig"
Flot hotel med god betjening ved ankomst og lækkert værelse. Da vi skulle være i lufthavnen tidligt næste morgen, fik vi oplyst der var en grab-and-go morgenmad, til gæster der ikke kunne vente til kl. 6. Det lød jo godt.... Men den bestod af en müslibar og en banan el. æble. Et stykke brød havde været ganske meget bedre, og baren i lobbyen havde stadig […] åben, så kaffe var det også muligt for dem at skaffe, men nej det var ikke med. Så umiddelbart synes jeg godt man kunne forvente mere, når man har betalt over 1600,- for en enkelt overnatning Read moreGenuine Hotels.com guest review
"Meget bra hotell"
Helt ok. Et lite minus for manglende håndklær ved ankomst. Det ble rettet omg. etter henv. i resepsjon pr tlf.Genuine Hotels.com guest review
"so lala. mehr erwartet fuer das geld"
abgewohnt spa plus restaurants sonntags geschlossen schlechtes wifi fuer 200,- euro die nacht - 7naechte nicht so berauschend.Genuine Expedia guest review
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