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  • Best Western Franklin Inn
  • All hotels in Franklin, Tennessee, United States
All hotels in Franklin, Tennessee, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Franklin Inn - Franklin

35.914779, -86.827248
2.5 stars
1308 Murfreesboro Rd, Franklin, TN, 37064 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $64 $58
available on 05/31/13
Price Match Guarantee
3.5 237 5

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    Best Western Franklin Inn
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Franklin Inn

    • Franklin Hotels - Nashville 1.1 miles
    • CoolSprings Galleria Hotels - Franklin 3.0 miles
    • Brentwood Hotels - Nashville 6.4 miles
    • Radnor Lake State Park Hotels - Nashville 10 miles
    • Forest Hills Hotels - Nashville 11 miles

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    Overview of Best Western Franklin Inn - Franklin

    Location.
    Situated in Franklin, Best Western Franklin Inn is in the historical district and close to CoolSprings Galleria. Additional regional attractions include Radnor Lake State Park and Edwin and Percy Warner Parks.

    Property Features.
    Best Western Franklin Inn has an outdoor pool and a 24-hour fitness facility. Complimentary wireless Internet access is available in public areas and a computer station is located on site. The motel features business amenities including a 24-hour business center and a meeting/conference room. The motel offers a bar/lounge. Guests are served a complimentary breakfast. The staff can provide tour/ticket assistance, event catering, and business services. Additional amenities include multilingual staff, barbecue grills, and laundry facilities. Guest parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). The property has designated areas for smoking.

    Guestrooms.
    The 120 air-conditioned guestrooms at Best Western Franklin Inn include complimentary newspapers and coffee/tea makers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels and VCRs. All accommodations provide desks and direct-dial phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios.

    Image of Best Western Franklin Inn, Franklin
    3.5 out of 5 Good (237 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The beds were very comfortable! Good selection for breakfast. by A. S.  from IA on 05/15/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $58
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two Queens Non Smoking

    Two Queens Smoking

    Queen Smoking

    Queen Non Smoking

    Standard King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pets allowed
    • Caters to families
    • Caters to groups
    • Check-in time starts at: 2:30 PM
    • Check-out time is: 11:30 AM
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Pet maximum weight in kg is: 25
    • Minimum check-in age is: 21

    • Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Barbecue grill(s)
    • Designated smoking areas
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Picnic area
    • Suitable for children
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Computer station
      • Free guest parking during stay
      • Free RV, bus, truck parking
      • Free Wi-Fi
      • Meeting facilities size (meters) - 279
      • One meeting/conference room
      • RV, bus, truck parking
      • Total number of rooms - 120
      • Tours/ticket assistance
      • Year Built 1997
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Separate dining area
    • Shower/tub combination
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Cable TV service
      • Coffee/tea maker
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Direct-dial phone
      • Free local calls
      • Free Wi-Fi
      • HBO
      • Individually furnished
      • Microwave
      • Refrigerator
      • VCR
    • Services
    • Complimentary newspapers in lobby
    • Express check-in
    • Express check-out
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Secure parking
    • Self parking
    • Tour assistance
    • View more services
      • Coffee/tea in lobby
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary hot/cold buffet breakfast.

    Recreation

    Recreational amenities at the motel include an outdoor pool and a 24-hour fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 10.00 per day (maximum USD 10.00 per stay)
    • Pet deposit: USD 10.00 per day
    • Deposit: USD 55.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Franklin, Tennessee, United States
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    35.914779, -86.827248
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    Area map

    A short guide to Franklin

    Founded in 1799 and named after Benjamin Franklin, the city of Franklin was the center of Tennessee’s plantation economy prior to the Civil War. Today, downtown Franklin is comprised of a 15-block historic district, with Victorian architecture, elegant boutiques, and antique shops. Many musicians call Franklin home, including country legend George Jones and bluegrass singer Alison Krauss.

    see all hotels in Franklin

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Franklin - 2.4 miles

    3.0+ mi

    • CoolSprings Galleria - 3.0 miles
    • Brentwood - 8.5 miles
    • Radnor Lake State Park - 10 miles
    • Forest Hills - 11 miles
    • Edwin and Percy Warner Parks - 11 miles
    • Travellers Rest Plantation and Museum - 12 miles
    • Cheekwood Botanical Gardens and Museum of Art - 12 miles
    • Oak Hill - 12 miles
    • Governor's Residence - 12 miles
    • Nashville Intl. Airport (BNA) - 17 miles
    • Tullahoma Regional Airport (THA) - 50 miles
    All hotels in Franklin, Tennessee, United States
    Reviews
    • All (237)
    • Business (36)
    • Romance (8)
    • Family (15)
    • Friends (15)
    • Other (163)
    3.5 / 5
    Good

    Score breakdown (from 237 reviews)

    • 5.0
      (57)
    • 4.0
      (75)
    • 3.0
      (57)
    • 2.0
      (28)
    • 1.0
      (20)

    Average rating for:

    • Cleanliness
      3.7
    • Service
      3.7
    • Comfort
      3.6
    • Condition
      3.4

    Reviews: Overall

    • < Previous
    • Page 1 of 5
    • Next>
    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good
    "It was ok, but not worth $100 in my opinion"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Renovations to room were ok, but they still had an very old model microwave and fridge. I give them an A for effort but they could've done better. And the room is small, but it met my needs for an overnight stay.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    2.0 / 5
    Fair
    "Not great"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Either this room was not really non-smoking, or smoke was wafting in from a nearby smoking room. Either way, it smelled bad. My son walked on the carpet in his footie pajamas for just a few minutes before bedtime, and the soles of his feet were black. The breakfast portions are controlled, and no fruit is offered. The staff was friendly. I took my son […] to the playground, only to find that some of the equipment was not properly bolted and/or broken. The toilet was not clean and the tub was stained. It's not the worst place I've stayed, because at least the beds were comfortable, but I most likely wouldn't stay here again, given the choice. Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The beds were very comfortable! Good selection for breakfast.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A. S.
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Many of the things in the room were broken or did not work properly (i.e. toilet, shower, fan in bathroom, HVAC). Room was clean but overwhelming smell of smoke and glade plug ins.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    Its not a hateful hotel. The staff was friendly, the rooms are old and the paint on the walls are thick, if you know what I mean. The day that I arrived there was no hot water, so that was fun. But over all it served its purpose. I slept then dipped the next day.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    ewheezey
    US

    Best Western Franklin Inn - Franklin
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    Room was humid and had weried odor there was a semi truck parked outside my room that ran all night it was really loud and got pretty much no sleep all night. Also none of the vending machines worked. Both of the receptionist though we're real cute and nice.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "Good"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a good choice for value such as convenient , clean & amenities.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Good thing that we were only there to sleep midway thru our trip. We rented 2rooms for our trip to gulf shores. My brother and sister in laws room was in the "new" addition and smelled very bad of smoke, was not clean and had bare wires to all of the receptacles. The smoke detector was even hanging by wires. It was not even close to Nashville nor did […] it have a lounge as the internet says. I rented 2 rooms at the same time and they were quite a ways from each other. I would've thought that they would have been next to each other. Wont stay again! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 7, 2013
    BigAl
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "I got what I paid for"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    For the price I paid, this hotel was very serviceable. The breakfast was great, the room was clean, and everything worked. Somebody thought it was a good idea to engage their horn throughout the night every so often to lock their car, and with the cars being parked right outside the rooms that was a minor inconvenience. But overall I was satisfied and […] if I were looking for a quick, cheap stay I would stay here again. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Aaron
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding
    "Wonderful Hospitality!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This definitely turned out to be a place I would definitely stay again! The help was very kind and helpful! The breakfast was good! The main building was very clean and so was our room! Easy access to Franklin! Real southern hospitality!
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Maryanne
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 3, 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "Great value and location!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We were very pleased with the property- the newly remodelled lobby and breakfast area was very comfortable. Staff was friendly. Rooms were comfortable. Was a bit disappointed that the safe in the room was not working. Would stay here again. It was the perfect location for us to base from for the various day trips planned- Natchez Trace, Lynchburg, surrounding […] civil war battle grounds, shopping, and restaraunts. Read more
    Genuine Hotels.com guest review
    7 night trip with friends in Apr 2013
    Deb & Ed
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "Great service; clean rooms; good location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    My husband & I were in the Nashville area for one of our children's high school sporting event. We found this hotel on hotels.com. The staff @ the front desk were very friendly & accommodating. They were helpful in our check-in/check-out process. Our room was clean. We enjoyed the cable tv, the micro-fridge, and room size. Even though the hotel is older […] and could use some updating it was very clean & comfortable. The free breakfast was very good and offered a good variety of breakfast choices such as pancakes, eggs, bisquits, cereal, oatmeal, juices, coffee, tea, etc. We would stay here again! Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Lisa
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice quiet hotel- excellent nights sleep.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding
    "Clean, comfortable, well maintained"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was clean and worked worked well. The FREE breakfast was hot, fresh and well made. We will happily stay there again.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good
    "overnight stay close to I-65"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Fine for a one night stay close to I-65 but noisy as other travelers have reported.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very easy to find location right off interstate. Impressed by the breakfast items offered. Only one complaint that we had out of the 3 rooms for the one night was a huge bug of some sort in one of the rooms but we also realized that we were on the ground floor with outside entrances.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding
    "Had a friend in town"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed here two nights and I live here in the franklin area. The place is clean and service is fine. It's 20 minutes from down town if your not from here and want to know. I would stay here again.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Mery
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "Franklin Very Good area..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel is old style with outside corridors...clean and neat just older...upkeep is solid but it is what it is...very simple nights sleep...on way to Florida with 3 teenage boys and it was just fine...somewhat noisy but nothing terrible....was looking for cheaper alternative but be in Franklin area it this was fine
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Ryan
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding
    "close to tournament locations and other hotels"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We spent two comfortable and quiet nights. I felt comfortable walking around outside, even after dark. There was an exercise room and an outdoor gated playground. Breakfast was great. Employees actually served us biscuits, gravy, eggs, and sausage. The bed was very comfortable, but I thought it was odd that there wasn't a bedspread. Extra blankets were […] available upon request. Front desk employees were very friendly and helpful. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Volleyball mom
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "Clean& Comfy"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This motel was a very pleasant experience.The room was nice and clean and convenient to golf course and restaurants. Staff was pleasant. Only complaint was wind was whistling under door(very windy night) ,could use weather strip at bottom of door, but told front desk girl about it so it should be taken care of. We will definitely stay there again on […] our way from Florida to Wi. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    We got a great price on the hotel and it is right off the interstate. A hot breakfast that was good. Nice staff. The room was small, the toilet was very sluggish, and the bathroom door would not latch closed. All in all it was good for the price we paid.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The only negative was that the front desk clerk when checking in was not friendly. But overall our stay was great.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Cortney
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding
    "Excellent Stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My husband & I absolutely enjoyed our stay at the Best Western in Franklin. Friendly staff, very friendly & attentive housekeeping. Great breakfast. Very clean room, comfortable bed, and great wi-fi connection! Convenient location, close to many restaurants and shopping. We will definitely be back and we will recommend this hotel to anyone.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    B Sharit
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Convenient location, clean room, nice facility. I was concerned after reading previous comments, but was very pleasantly surprised upon arriving and entering the room. Hot breakfast with walk-up and self service provided. Will book this hotel again.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 6, 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 5, 2013
    Taylor
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    had trouble unlocking our door with our cardkey. others also. otherwise comfortable, quiet on the back facing south, didnt hear hall noises. although the highway is busy the town of Franklin is quaint with great shops all walkable. we ate at Charlie's. we'll do all of it again.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    2.0 / 5
    Fair
    "Not up to Best Western Standards"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Room was clean, but the coffee-maker had been removed and the hotel personnel couldn't understand that I wasn't missing a caraffe but the whole machine. The HVAC unit sounded like a "Mac Truck" whenever it started up. The ice machine in my building was broken and I had to walk in the rain over to the next building. The only really good thing about this […] motel was that it was next door to a Shoney's! Read more
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good value for the cost.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good
    "Convenient"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Cleanliness of room
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Willard
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Water only warm the shower didnt get hot. Other then that great hotel.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    kristins
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    3.0 / 5
    Good
    "Good value"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a good night sleep & a fine morning meal. The room was a little small, but we didn't mind it. The purpose was a comfortable and safe overnight at a "fair" price. Done!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    5.0 / 5
    Outstanding
    "Just passing through -- it was a comfortable stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I picked for the price and pet friendly characteristic.? Good value. Comfortable place.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    clean, good price, would stay there again.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Mike M
    US

    Best Western Franklin Inn - Franklin
    4.0 / 5
    Excellent
    "Business Trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    It wasn't bad but the mattress needed replacing. The room was very clean. The first night I had to be late because I was at a meeting and there was a vechile parked in front of my room. I really didn't appreciate that because I am older and a female. The next night I was on time and the spot was available but it was muddy and the other spots down the […] way were dry. I wondered if it had anything to do with being near the washer. But the room charge was very reasonable so altogether it was OK. I would recommend it to someone who needs a reasonable fee. I am independent in what I do so I have to watch my expenditures. The ice machine was close and worked. The breakfast was furnished including eggs and meat so that was a plus. The clerks and others were friendly and helpful. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US
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