Disappointed. Old and tired looking hotel and not worth the price. Fortunately only had to stay one night. Would not recommend this one.Genuine Hotels.com guest review
"not that great..."
Front desk guy wasn't friendly. Rooms are small. Buildings are seperate from main office and breakfast room, which wouldn't be great in inclement weather.Genuine Hotels.com guest review
Great, clean,friendly staff good free breakfast, excellent valueGenuine Hotels.com guest review
"Great Place to Stay if Doing Business in Nashville"
Convenient to everything, easy to access. Rooms are big with good work space.Genuine Hotels.com guest review
Stay was pleasant, comfortable and relaxing. Will stay again.Genuine Hotels.com guest review
"Clean but old"
This place was fine for our one night stay on our way up to Nashville. We wanted to visit Franklin and this place is very convenient. It needs a little TLC but it was fine for the few hours we spent there. The breakfast was really good.Genuine Hotels.com guest review
"Good hotel/Good Price"
We were satisfied with the hotel. Good location. Could have used a few updates, but everything was clean. Breakfast didn't open until 6:00 a.m. so I don't know how it was.Genuine Hotels.com guest review
It was OK but the room was very humid despite turning the A/C up. The door lock also was very quirky. We had to scan our card 5 - 10 times before the light turned green -- every time we attempted to enter. The sink also sprayed water all over the place. The technician sent to fix the problems fixed the sink and nothing else. Finally, it was almost impossible […] to get email to work during our stay. The internet connection was either down or grossly overloaded every day. The parking lot was also so full that we often had to park 100 yards from our room. Read moreGenuine Hotels.com guest review
"Good location but problems with hot water"
If was a good location, but the hot water was Luke warm and the cooler was really noisy,Genuine Hotels.com guest review
"Clean, close to Nashville and reasonable!"
This the second time we've stayed here when visiting Chaffin Barn Dinner Theatre and we will stay again. Easy to get to, breakfast, and a clean room. The eggs, etc. need to be hotter (they were just barely warm). My wife likes the waffles!Genuine Hotels.com guest review
"Good location for us"
Good breakfast options. A congested area. Not real quiet. But it is convenient to the interstate so you kind of expect that.Genuine Hotels.com guest review
"Excellent mid range hotel"
Upon checkin, they were very pleasant, gave us a delayed departure without fuss (we were there to run marathon and wanted to clean up some afterwards), the room was clean and neat, sheets/linens clean. No problems at this hotel.Genuine Hotels.com guest review
Not a bad stay, requested a @ smoking rooms which i did not get. finally got one of the rooms as smoking room but had to pay $30.00 more which was unfair since it was what i originally asked for. but stay was not bad, would stay again. But would make sure to get what I asked forGenuine Hotels.com guest review
"Met Our Needs"
We needed a place to stay close to the event and this fit the bill.Genuine Hotels.com guest review
"Great Hotel, Good Value"
The hotel property looks like it's been recently updated. Everything was very nice. The only minor problem was a slow drain in the bathroom. The hot breakfast was good and well served.Genuine Hotels.com guest review
"Easy on off of hwy 65"
Room was clean and bed was reasonable comfortable. Breakfast was good with plenty of hot and cold choices. Only problem--and it's not the hoels fault----the exit sign on hwy 65 said "exit only" but luckily the entrance ramp was right there!?Genuine Hotels.com guest review
I stayed for a quick, work related, overnight trip. Room was modern and clean. Bed and pillows were very nice and comfortable. The hotel staff were friendly and helpful. Only downside was noise from other guests leaving and arriving can be heard from in your room, due to having exterior doors, but that is usually how it is with this type of room. Otherwise […] nice hotel for a good price. Read moreGenuine Expedia guest review
I had a great experience with my one night stay there. The room was neat and clean and I had everything I needed.Genuine Hotels.com guest review
We would definitely stay here again. It was close to the interstate. The room was clean and had a fresh clean smell. The beds were very comfortable.Genuine Hotels.com guest review
"OK hotel--but some issues"
We had some loud neighbors the first night. Mattress needs to be replaced. But the room was very clean and service was good.Genuine Hotels.com guest review
"Great for the price"
The room was what you would expect in this price range. Comfortable, everything in the room was in working order. Staff was friendly. The in room frig was a nice perk. Unfortunately our room faced the parking lot on the bottom level and you could hear people shutting and locking car doors.Genuine Hotels.com guest review
"Only hotel available-in town for a funeral"
We were in town for a funeral and this was the only hotel available. At the breakfast, the waffle iron was broken and half of the toaster was broken. The hotel served it's purpose, but I was not impressed-from the dingy towels to the uncomfortable bed.Genuine Hotels.com guest review
"Affordable price, clean room"
The price was great, the location was nice. Only about a 15-20 minute drive on the interstate, from downtown Nashville for about 1/5 of the price as a downtown room. The room was quite clean. The breakfast was good. The internet was SUPER fast. About 6x faster than our DSL at home. The only downside is that if you are a light sleeper you may find it […] difficult to stay asleep all night. Since each room has it's own exterior door, the noises of other residents in the parking lot can be kind of loud. Overall, If you are looking for something clean, affordable, and close to Nashville, this is a great place to stay! Read moreGenuine Hotels.com guest review
"Good enough for me to go back for a third week"
It's pretty nice, as long as you don't mind the motel style doors and entrances. All the rooms I've seen so far have been recently renovated and are nice and clean. Breakfast is good, but not a lot of variety from day to day.Genuine Hotels.com guest review
"Nice hotel with short notice"
I usually stay downtown but due to a recent concert and women's basketball tournament there were no rooms available downtown. There were hardly any rooms available in the city. I booked this hotel, which is about 30 minutes from broadway. The hotel was in good condition, the rooms were clean, and the staff were kind and courteous. The drive was not […] that big of a deal to me. We were just there for one night and spent most of our time on broadway and around Vanderbilt. All in all I would recommend this hotel to a friend. Read moreGenuine Expedia guest review
"Nice hotel close to interstate"
Very clean rooms, decent workout room and friendly staff.Genuine Expedia guest review
"close to expressway"
The hot water in the shower was never really hot just lukewarm. The faucet was way to close to the back of the sink you could hardly get your hands under the water and get your wash cloth wet. The lady in the breakfast area was not very friendly she did not put out the Yogurt for self service and we are big Yogurt eaters in the morning we would not […] have even known if someone else that had stayed there before asked for it and we over heard it . She put the waffle maker up on Sat. and Sunday saying it was acting up the day before while we were there eating there were no problems with it other then she was being asked to make a lot of waffles. On Saturday since there were no waffles we asked her for some danish and she acted surprised and said oh "I haven't got them out yet." I felt that we were bothering her and she acted as if she was the one buying the food and she was trying keep the cost down. We have visited a lot of hotels and never felt like some one was trying to limit what you were to eat. Besides it was that great of a BREAKFAST . No microwave to warm the ic cold muffins and danish. Read moreGenuine Hotels.com guest review
I have stayed at several similar - priced hotels in the area and they were all okay, but I like this one the best. It's clean, recently renovated, bed is comfortable, lunch is okay, TV is fine, internet is faster than most hotels. Biggest drawback is that it's motel-style with external door and therfore more noise in the morning.Genuine Hotels.com guest review
"Close to Interstate."
No complaints! The stay was an overnight stay on our way home from a college visit with my daughter. Convenient, clean, good breakfast.Genuine Hotels.com guest review
"Nice except for....."
Nice, except ........There was a large inch opening/gap under the door when closed. So large that sunlight came in! Later on, in the evening, the wind and cold air came through!Genuine Expedia guest review
"roach in bathroom"
Great location....Check in was easy. When we got to our room the toilet was running and would not flush. There were 'skid marks' in toilet. Toilet was dirty. Someone came in and fixed toilet so it would at least flush, after we called and notified front desk. There was a small roach crawling around floor by toilet. We did not eat breakfast because of […] the roach in our room........ Read moreGenuine Expedia guest review
The toilet was dirty and the floor wasn't mopped. We also saw a couple of small cockroaches. These things were disappointing because otherwise, the hotel and room itself were nice and clean.Genuine Hotels.com guest review
Nice and clean room.Genuine Hotels.com guest review
"Convenient location for travel to family & friends"
Hotel was very helpful in adjusting my stay when unexpected cancellation was needed.Room was comfortable.Continental breakfast was better than some I have had.The location was ideal for my travel to family south & coming back North after my stay.Genuine Hotels.com guest review
Updated , Nice and clean was good for the money. Some road noise.Genuine Hotels.com guest review
"A Night in Franklin, TN"
It was good.Genuine Hotels.com guest review
The room smelled bad (I Febreezed it twice a day to keep it smelling nice while I was there), and poorly maintained -- cracked sink, stained upholstery. Housekeeping hadn't left any shampoo or conditioner and didn't on either of the next two mornings' cleanings. Washcloths had permanent shadows of stains in the centers and were worn very thin. My brother's […] room -- a smoking room in a newer building -- had none of these problems. The coffee was like weak tea and the breakfast food was minimal and monitored. Simply put, I would NEVER stay here again. Read moreGenuine Hotels.com guest review
"Cheer tourney stay"
I was not aware there was no internal hall/elevator to get to our room which was at the further most corner, upper level...with no parking left close to our room and the temps in the 20's. The room, though, was comfortable, clean and warm. The breakfast was good and fresh. Check-in/out was easy and quick. Great value overall!Genuine Hotels.com guest review
was very disappointed to find out that the hotel has outside entrances after I called (India) and was told the entrance was inside. I am a female traveling alone and do not stay at hotels with entrances in the parking lot!Genuine Hotels.com guest review
This was just a bad overall experience. My room was supposed to be non smoking, but smelled of smoke from the moment I walked in. My clothes smelled of smoke the next day. The hotel looked as if it were being renovated on the back side where my room was located. The bathroom was not cleaned well, the shower curtain had blue stains on it. Then when I […] was checking out, the front desk clerk would not give me a receipt for my stay (not great when I have to log my expenses for work), and told me my email confirmation was good enough. It was not good enough, and neither was this hotel. I suggest staying somehwere else. Read moreGenuine Expedia guest review
This place is a dump.Genuine Hotels.com guest review
FOR A NON-SMOKING ROOM THERE WAS AN OVERWHELMING ODOR OF SMOKE. THERE WERE 3 CIGARETTE BURN HOLES IN THE BED AND BED COVER. (IN DIFFERNET SPOTS) THE NOISE OUTSIDE MADE IT DIFFICULT TO GET TO SLEEP, EVEN AFTER ASKING THE NIGHT CLERK FOR ASSISTANCE. THERE WAS BANGING ON THE WALL FROM THE ROOM NEXT DOOR. LOUD RUDE AND CRUDE COMMENTS WERE MADE WHILE UNLOADING […] MY CAR, SO I HAD MY DAUGHTER STAY IN THE ROOM WHILE I GOT THE REST OF OUR BELONGINGS. DURING THE SHORT TIME IT TOOK ME TO DO THAT "HOUSE KEEPING" HAD BEEN IN THE ROOM AND BACK OUT. I DID NOT LIKE THAT AT ALL! (MY DAUGHTER IS 8 YEARS OLD) THE NEXT MORNING AS I WAS GETTING OUT OF THE SHOWER I NOTICE VOMIT CAKED ON THE SIDE OF THE TOLIET. I WILL NEVER STAY THERE AGAIN. WHY HOTEL.COM SUGESSTED THIS HOTEL I WILL NEVER UNDERSTAND. Read moreGenuine Hotels.com guest review
Just ok for priceGenuine Hotels.com guest review
A good value right off Rt65. Easy access to both Franklin, with a number of very good resaurants, and downtown Nashville. A Starbucks next door. Rooms are set back a ways from highways so traffic noise was minimal. Bed was very comfortable. Would stay here again.Genuine Hotels.com guest review
"Smoking Room and no Ash tray"
Over all nice room for the price. Only place I know of that has smoking rooms without an ash tray. Compared to other rooms at same price in the area, this room was nicer.Genuine Expedia guest review
"Not the "Best" Western"
We normally try to book Best Westerns, Hampton Inn, Hilton Garden or comparable, and have not been disappointed by any of these three chains, until this trip. There are a number of things to note about this location. First this is an 'open' motel style facility, where the door opens right into the parking lot. Our room was on the back side of the building […] and the lot was very dark, and made my wife uncomfortable. Additionally other guests got up early and started/idled their diesel vehicles which woke us up. There was no HBO, though the TV channel guide said there was. The desk clerk said "hmmm...we just changed our cable service, maybe it no longer includes HBO." Shouldn't a desk clerk know this? There was construction going on in adjacent rooms that went on til early evening. On our second day we came back late afternoon to grab a power nap only to be awaken by some loud power tools being used next door at 5:30PM. Finally, the room was a no-smoking room, but did have a distinct smell of old smoke, and while I suppose it was acceptably clean it was not as clean as I have become accustomed to from other Best Western locations. Read moreGenuine Hotels.com guest review
Not happy that I speent $80 via Hotels.com for a room I could have got for $70 right at the desk. Lots of noisy renovation going on;lots of rude people talking outside on balcony late; darn dogs barking in a couple roomsb but a great breakfast. Way below normal Best Weatern standards. Wont go back; wont use hotels.comGenuine Hotels.com guest review
"Clean and comfortable"
Room was clean, carpet new, breakfast was good and the price was right. All & all, a good combination. The breakfast room attendant even served up the hot food onto our plates. We'll stay here again!Genuine Hotels.com guest review
Clean motel with good access to Nashville and Franklin.Genuine Expedia guest review
Compared to our last stay at this motel they are remodeling the rooms and we had one of those. Everything was fresh and clean. We were there for the Indian Pow Wow in Mt. Juliet, Tn. which we enjoyed. We were able to go downtown Franklin and to Cool Springs Mall which wasn't that far from the motel. There is a wonderful pizza parlor by the name of the […] Nashville Pizza Company near by and we don't go to Franklin with out eating at McQuary's Irish Bar and Grill for their wonderful Bread Pudding French Toast which is my favorite and the Irish omelet which is my sons. We will definitely stay at the Best Western again. Read moreGenuine Hotels.com guest review
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