All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1308 Murfreesboro Rd, Franklin, TN, 37064, United States of America, ‏‎866-925-8648
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3.5 / 5Good

Score breakdown (from 464 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"To all travelers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was amazing for the price. The staff was prompt and very polite, the housekeeping was so nice! I really did appreciate what they done for our comfort, cleaniness etc. The location is also superb!!! The local shoppes and restaurants are easily accessible for walking distance or with the vehicle. I highly recommend this Best Western to all travelers :-)
Genuine Hotels.com guest review
2 night family trip May 15, 2015
suzanne
US
4.0 / 5Excellent
"Great price. Good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
way better than I thought it would be for the price. Would definitely stay again.
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
Elizabeth
US
5.0 / 5Outstanding
"Last Minute Hotel Needed!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I arrived very very late, and the front desk was amazing at making sure I knew where to park and the easiest path to my room. The staff was friendly & helpful
Genuine Hotels.com guest review
1 night family trip May 12, 2015
Geralynn
US
4.0 / 5Excellent
"Decent for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a budget hotel but not bad for the price. The room was comfortable and they had a breakfast available the next day. The only problem we had was a noisy AC unit. There was work going on around the hotel so they may be doing some updates. Ironically, this hotel was better than the more expensive hotel we stayed at in Nashville the next day.
Genuine Hotels.com guest review
1 night romance trip Mar 29, 2015
Joe
US
3.0 / 5Good
"Lipstick on a Pig"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel shows as a 2.5 star. I'd say 2 at most. This is a very old property. Doors face outside not an interior hallway. It has been remodeled, with fresh paint, new bathroom surfaces, etc., but the effect is more like lipstick on a pig. Breakfast was decent with eggs, biscuits and sausage available in addition to the usually continental stuff. The biggest issue is that the parking lot is nowhere near large enough for the number of rooms. It was tough to find a parking space when coming back in the evening. I had to park at the other end, which made for a long walk back to my room. The hotel was full of contractor vehicles as well and men standing around outside talking and smoking. So walking around a not-very-well-lit hotel building at night for a single female might be a concern.
Genuine Hotels.com guest review
1 night business trip May 7, 2015
Nathan
US
5.0 / 5Outstanding
"Enjoyed our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was clean, the bed was very comfortable, and the breakfast was very good would stay here again.
Genuine Hotels.com guest review
1 night romance trip Apr 16, 2015
Teresa
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very nice
Genuine Hotels.com guest review
1 night romance trip Apr 4, 2015
James
US
3.0 / 5Good
"Simple, Clean, affordable."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
This was the best price and the cleanest looking hotel for the area. I thought the room was well kept and had everything I needed. I guess its a popular stop for truck drivers because most nights the parking lot was full of semi trucks. I'm happy with my stay tho, it was just what I was looking for.
Genuine Hotels.com guest review
4 night business trip Apr 29, 2015
A Traveler
US
4.0 / 5Excellent
"relief from a long drive"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
not bad except the gym wasn't in working condition
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
Markus
US
4.0 / 5Excellent
"Great Place in Franklin!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice Hotel and very friendly staff. The rooms were clean and well maintained each day. It is an older style hotel with the parking right outside of the rooms which was nice for unloading/loading our luggage but the trade-off was the foot traffic going by our door was audible. Plenty of services near by (gas, food, grocery, shopping) and close to interstate. Overall, a very nice hotel and we will stay there again if traveling back to Franklin in need of a hotel.
Genuine Hotels.com guest review
4 night business trip May 1, 2015
Richard
US
4.0 / 5Excellent
"Pleased"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was surprised at the condition of this hotel. It was recently remodeled, very clean . Room was fairly small but up to date and comfy. Located near anything you might need. Would definitely stay there again. Note: breakfast was ok but very similar to other continental breakfasts of other hotels. Shoney and Cracker Barrel was nearby.
Genuine Hotels.com guest review
2 night business trip May 1, 2015
Ray
US
3.0 / 5Good
"great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Pleasant, would stay again.
Genuine Hotels.com guest review
1 night family trip Apr 29, 2015
A Traveler
US
3.0 / 5Good
"back ache."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Not worth the money. The renovations made the property look messy. The bed was very uncomfortable and I am still recovering from back aches. Will not stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 22, 2015
June
US
4.0 / 5Excellent
"nice visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is an older property but it has been well maintained. Breakfast was great. We would stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2015
John
US
2.0 / 5Fair
"LITTLE DISAPPOINTED......"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We were supposed to have a non smoking room. We had an infant with us and we are allergic to cigarette smoke. It was a SMOKING room, and they did not have a non smoking room available. I even questioned the lady again before we hung up, that it was a NON SMOKING room. She said yes. We had a miserable night coughing all night. There was also hair in the bath tub.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
courtney
US
1.0 / 5Poor
"Lousy"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
No communication between hotels.com and them. Supposed to be rate of $140 charged my card $175! Will not stay at a Mid East ownd establishment again. Customer service terrible.
Genuine Hotels.com guest review
3 night business trip Apr 9, 2015
A Traveler
US
3.0 / 5Good
"Good deal at a reasonable price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms are newly remodeled. Dogs are accepted for an extra fee. My wife's dog is her service dog, so we weren't charged. Breakfast is not the greatest, but room rates are very good for the value. Easy freeway access. Next to Starbucks and Publics. Has refrigerator and microwave.
Genuine Hotels.com guest review
5 night romance trip Mar 25, 2015
Jack
US
4.0 / 5Excellent
"Nashville getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good room, had everything we needed
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Darrel
US
2.0 / 5Fair
"Not Good"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Not good, the worst experience I have had through Hotels .com, location was more like a truck stop, few of the staff I came across spoke English enough to effectively communicate, the second night the air conditioning blew hot air, so I even just unplugged it, and most of the external hotel was being painted. I am writing this this from the Country Inn in Ashville, the last stop on this trip and the experience is completely different and enjoyable, I will be most likely only stay in Country Inn in the future.
Genuine Hotels.com guest review
2 night business trip Mar 24, 2015
David
US
5.0 / 5Outstanding
"A Good stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Manager Nick was excellent and helpful. Helped make our stay enjoyable.
Genuine Hotels.com guest review
1 night romance trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Volleyball mom"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place for the price, clean and comfortable!
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Bobbi
US
3.0 / 5Good
"motel was okay -- breakfast was excellent"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
it was after a very hard day of driving in bad weather
Genuine Hotels.com guest review
1 night romance trip Mar 4, 2015
A Traveler
US
4.0 / 5Excellent
"Volleyball tournament"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Wasn't here long enough to tell a lot. It was nice. Good breakfast.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Craig
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel. Reasonable rates. Mini fridge didn't work.
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Overall, pretty good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, it was just fine. The only problems were that our room was on the 2nd floor and there is no elevator. Also, since the room access is from the outside, rather than a central hallway and we were there on a very windy and cold night, we had to put a towel in front of the door to keep out the cold and the whistling sound from the wind.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Jean
US
4.0 / 5Excellent
"Easy to reach from I-65."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had dinner delivered to our room with the menus offered by our hosts. Small table in our room was ideal to enjoy our Chinese dinner. Beds were comfortable. Appreciated the TV control Had been cleaned &wrapped. We will use this motel again.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Bonnie
US
4.0 / 5Excellent
"Hotel matches the cost"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
More than likely would stay there again
Genuine Hotels.com guest review
3 night business trip Feb 5, 2015
John
US
2.0 / 5Fair
"OK, but a bit overpriced."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was much smaller that it appeared in the photos. My bathroom at home is bigger. Any bed larger than one queen would be to much. It was quiet and location is good. Bed was a bit harder that what I was used to. The door stuck at times and deadbolt did not work. Also door did not seal properly,as light and draft would easily come in. overall cleanliness was good. Breakfast is a plus. Could not get rid of closed caption on TV. Not a value at $80 per night, especially the size. Maybe $60 total per night.
Genuine Hotels.com guest review
3 night romance trip Feb 5, 2015
Cordell
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I booked this room well in advance and should have gotten one of the best rooms. Instead I was on the second floor in the back of the hotel...No elevator so I had to carry my suitcase up to the second floor. The breakfast room is in a separate building. I walked in the rain to get to the breakfast room. Oh yes, the ice machine was out of ice! I will never stay there again!!!!
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice location, just minutes from downtown Franklin. The room was very clean & recently remodeled. There were many restaurants nearby & never had trouble parking near our rooms. I would stay again.
Genuine Hotels.com guest review
2 night trip with friends Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
"Better than expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room small but clean and updated. As an old guy a little bit unsecure with all the construction type workers staying in the hotel with old trucks etc. Otherwise good value for the cost!
Genuine Expedia guest review
Other trip Jan 23, 2015
DocJ
US
4.0 / 5Excellent
"Clean and convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice hotel just off the highway. The place was clean,the fan in the shower room was loud as a jet turbine. The staff was friendly. The price is on the high side of reasonable for a place like this but it was close to Franklin and shopping.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Darrell
US
4.0 / 5Excellent
"good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a good value. Shopping mall behind with Publix and great Thai place for lunch/dinner. Our destination was 3 exits to the north, but staying here saved us some money. We moved from the front side to the backside of the hotel, because of road noise, which was quieter. Breakfast was pretty good. Fitness room stair stepper, eliptical, and stationary bike were not functional.
Genuine Hotels.com guest review
2 night family trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"L Goza"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was very nice.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Leann
US
4.0 / 5Excellent
"Great for price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great basic hotel. Friendly staff, clean room, decent TV. No complaints here, especially for the price.
Genuine Expedia guest review
Other trip Jan 12, 2015
Megan
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I had to drive back to lobby to get exchange the door keys 3 time, then they finally believe me the door lock was broken. After, I had a new room but the toilet won't work .....
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
4.0 / 5Excellent
"Good value on a no-frills overnight stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just an overnight stay during a weekend trip to Nashville. Cheap no-frills room was clean and had a comfortable bed. No racket from housekeeping until 9am. Good value.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"My Review."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Motel was just fine in all respects. The only fault we found was that it is disjointed. Too far from the lobby when your room can be a distance away, especially in bad weather. Will not return here on our trip back. We want to stay over in Franklin, Tenn., but not at this motel.
Genuine Expedia guest review
Other trip Jan 3, 2015
George
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Lots of trucks with engines running all night. Room could not be darkened.
Genuine Expedia guest review
Other trip Dec 28, 2014
lee
US
5.0 / 5Outstanding
"FL to IND"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Cleanliness of room/hotel was very good
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
charles
US
3.0 / 5Good
"Clean and close to Franklin"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The motel provided just what I needed for this trip - clean, convenient motel room close to my family's home.
Genuine Expedia guest review
Other trip Dec 24, 2014
G. J.
US
5.0 / 5Outstanding
"Trip to Wedding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was there for a wedding in Nashville. I was not there for amenities--just for comfort and convenience. I wanted an inexpensive, but clean and comfortable place to stay. It was less than a half hour from the wedding venue which was also a consideration. It was the perfect place for what I needed.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
Audrey
US
1.0 / 5Poor
"Poor"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I did not stay 2 men in my room
Genuine Hotels.com guest review
3 night business trip Dec 15, 2014
Shawn
US
4.0 / 5Excellent
"Pet friendly interstate motel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pet friendly interstate motel, everything was good. Exterior doors, good grassy area for dogs, room was nice. We ate before we arrived so didn't check out the restaurants.
Genuine Hotels.com guest review
1 night romance trip Dec 16, 2014
steve
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
ENJOYED THE STAY PEOPLE HELPFUL CLENE AND QUIET GOOD LOCATION
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
3.0 / 5Good
"Good resting spot just off the interstate."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall room was clean. Bathroom wasn't as clean as I would have liked. Quiet. Typical hotel breakfast. Walking distance was a Starbucks and Einstein Bagel-- where we ate.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
Mary Lou
US
4.0 / 5Excellent
"Good price, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
In town for an art show. Great location, convenient to everything I needed.
Genuine Hotels.com guest review
2 night business trip Dec 12, 2014
Joel
US
3.0 / 5Good
"Dickens of a Christmas weekend stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
When I go on trips, I look for something that will be sufficient to "sleep" in without spending a lot of money on it. I like to spend my money at attractions, events, etc... So, for this stay, the room was clean, quiet, and nice - I'd rate it all a 3.5 overall. Breakfast was eggs, biscuits, gravy, etc... so not the cheap kind of breakfast at many hotels. I would stay there again - right off the highway.. Not the easiest to get in and out of initially, but once you know the secret of going in around the back, it's a breeze.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
A Traveler
US
3.0 / 5Good
"December trip to Franklin"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Problems checking in. Problems with room keycard. Room clean and well maintained. Great breakfast!
Genuine Hotels.com guest review
4 night business trip Dec 4, 2014
Victor
US
2.0 / 5Fair
"Not worthy of 2.5 stars"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I made my reservations through Expedia Unpublished rates. Although the request was made for a nonsmoking room, I was put in a stinky smoking room. The receptionist told me that they were out of nonsmoking single-bed rooms and that I could upgrade to a two-bed room for $20 a night. They refused to put me in a non-smoking room without paying which I did. I think other hotels might have done it without a charge. This is a motel with all doors opening to the outside. The first night felt like sleeping in a rest area because of the tractor trailers running their engines. One guy was barbecuing in the back of his truck with smoke coming in the rooms. the single-bed rooms are rather small but the double-bed rooms are quite spacious. The motel is rather old but it looks like it was recently renovated. Breakfast was good. Cleanliness is OK but not great. I didn't feel it was a good place for families. However, at breakfast I saw a lot families there.
Genuine Expedia guest review
Other trip Dec 9, 2014
Sammy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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