great location. close to interstate. room was clean and cozy. dead bolt lock did not fit properly for some reason and the phone in room did not work.Genuine Hotels.com guest review
Everything was awesome but an elevator would have been nice.Genuine Hotels.com guest review
"Best Western new stay."
First time at this hotel and very pleased. Good location for us and good neighborhood. Breakfast had a couple fewer items but still delicious.Genuine Hotels.com guest review
The rooms were smaller than expected but clean.Genuine Hotels.com guest review
We needed PET FRIENDLY that wasn't outrageously priced. They were ok. Except they charged me twice for the pet charge. I went to the front desk BEFORE we left and told the manager about it. He said for my inconvenience that he would not process either one of the charges..........HA! Well one of the charges did process through. I guess that he just wanted […] to appease me for the moment! Didn't follow through with what he said that he would do. Read moreGenuine Hotels.com guest review
"A good value for my money"
The motel was nicely redecorated; it was older but had been spruced up. The location was convenient. The air conditioning unit was noisy; I turned if off while I slept and then when I was on a conference call in the morning, I had to turn it off again. It was warm out so not having the air on was a little uncomfortable.Genuine Hotels.com guest review
Nicest Red Roof lnn l have ever stayed at. They called it a Red Roof Inn Plus. No breakfast, but Bob Evans 100 yards away. No newspapers or shampoo. Minor points, but to be called plus. Hmph!!! l would defintely go back just would be prepared next time.Genuine Hotels.com guest review
Room very small, but adequate. Walls very thin - we heard EVERYTHING from the minute we walked through the door.Genuine Hotels.com guest review
"bang for your buck"
Great hotel at a great price. Evening staff was super nice. Breakfast was much more than I had thought it would be. Breakfast staff was extremely helpful!!!Genuine Hotels.com guest review
Breakfast was ordinary, bt service was considerate. Quiet room.Genuine Hotels.com guest review
Disappointed there was no fridge. All rooms open to the outside. Large gap under door. Food was maybe ordinary.Genuine Hotels.com guest review
"convinient located in Gatlinburg"
very satisfiedGenuine Hotels.com guest review
"Close to Downtown Franklin, TN"
I had an ok experience. Oddly, there were about six 18 wheel tractor trailer trucks in different places on the premises that had to be navigated around. Not a problem, just an unexpected issue to deal with due to the parking spaces they took up.Genuine Hotels.com guest review
Excellent breakfastGenuine Hotels.com guest review
"Rough on the outside, clean on inside"
Exterior looks old but inside of my rooms were clean. I stayed on 3 separate occasions in the span of a month. Walking distance to Starbucks, Waffle House, Shoney's, and Einstein Bagels.Genuine Hotels.com guest review
"Close to our event venue"
Room was clean and service was good. With outside entries, we heard a lot of commotion in the early hours of the morning.Genuine Hotels.com guest review
Disappointed. Old and tired looking hotel and not worth the price. Fortunately only had to stay one night. Would not recommend this one.Genuine Hotels.com guest review
"not that great..."
Front desk guy wasn't friendly. Rooms are small. Buildings are seperate from main office and breakfast room, which wouldn't be great in inclement weather.Genuine Hotels.com guest review
Great, clean,friendly staff good free breakfast, excellent valueGenuine Hotels.com guest review
"Great Place to Stay if Doing Business in Nashville"
Convenient to everything, easy to access. Rooms are big with good work space.Genuine Hotels.com guest review
Stay was pleasant, comfortable and relaxing. Will stay again.Genuine Hotels.com guest review
"Clean but old"
This place was fine for our one night stay on our way up to Nashville. We wanted to visit Franklin and this place is very convenient. It needs a little TLC but it was fine for the few hours we spent there. The breakfast was really good.Genuine Hotels.com guest review
"Good hotel/Good Price"
We were satisfied with the hotel. Good location. Could have used a few updates, but everything was clean. Breakfast didn't open until 6:00 a.m. so I don't know how it was.Genuine Hotels.com guest review
"Just what I needed."
I needed an inexpensive good hotel and I found it on expedia.Genuine Expedia guest review
It was OK but the room was very humid despite turning the A/C up. The door lock also was very quirky. We had to scan our card 5 - 10 times before the light turned green -- every time we attempted to enter. The sink also sprayed water all over the place. The technician sent to fix the problems fixed the sink and nothing else. Finally, it was almost impossible […] to get email to work during our stay. The internet connection was either down or grossly overloaded every day. The parking lot was also so full that we often had to park 100 yards from our room. Read moreGenuine Hotels.com guest review
Simple but clean. Well worth their fee. Certainly would stay againGenuine Expedia guest review
"OK Hotel if you are budget conscious"
Good location, just off interstate and with a direct road to the centre of Franklin. If all you want is a place to sleep (like us), then ths s a perfectly fine hotel. It is very much a "motel" style hotel but the staff were friendly and helpful. Part of the hotel appears to be undergoing renovation, so it may be noisy during the day.Genuine Expedia guest review
"My stay was awesome!!"
It was a great experience. Walking distance to several shopping malls. Food all around you. Breakfast was great!Genuine Expedia guest review
"Good location but problems with hot water"
If was a good location, but the hot water was Luke warm and the cooler was really noisy,Genuine Hotels.com guest review
"Clean, close to Nashville and reasonable!"
This the second time we've stayed here when visiting Chaffin Barn Dinner Theatre and we will stay again. Easy to get to, breakfast, and a clean room. The eggs, etc. need to be hotter (they were just barely warm). My wife likes the waffles!Genuine Hotels.com guest review
This hotel was a great value. It's in a great location, hot breakfast and the staff was great , I will stay there again.Genuine Expedia guest review
Quick in and out. Right where we needed to be. Breakfast sufficient. Enjoyed having Shoney's next door for late night dinner.Genuine Expedia guest review
We were attending a college showcase soccer tournament in Franklin, TN and needed a place to stay for the weekend. I have to admit we are usually Hampton Inn people but the closest one was booked for the weekend. With much hesitation, I booked 2 rooms through Expedia at this Best Western. Our previous experiences were not good with this chain and only […] had the reviews placed by others to go by and hoped for the best. Upon our arrival the staff was pleasant and accommodating. The room was updated, clean and smelled fresh. The bed was more comfortable than expected. The one downfall is that this is a hotel with doors on the outside so in case of bad weather and depending on where your room is located, you could be darting across the parking lot(s) to the lobby for breakfast. Our room was located completely on the back but we did not have bad weather so our stroll was nice to breakfast. The parking lot had plenty of lighting at night so felt secure. Read moreGenuine Expedia guest review
"Good location for us"
Good breakfast options. A congested area. Not real quiet. But it is convenient to the interstate so you kind of expect that.Genuine Hotels.com guest review
"Excellent mid range hotel"
Upon checkin, they were very pleasant, gave us a delayed departure without fuss (we were there to run marathon and wanted to clean up some afterwards), the room was clean and neat, sheets/linens clean. No problems at this hotel.Genuine Hotels.com guest review
Not a bad stay, requested a @ smoking rooms which i did not get. finally got one of the rooms as smoking room but had to pay $30.00 more which was unfair since it was what i originally asked for. but stay was not bad, would stay again. But would make sure to get what I asked forGenuine Hotels.com guest review
Check in was quick and so was check out - coffee available all the timeGenuine Expedia guest review
"Met Our Needs"
We needed a place to stay close to the event and this fit the bill.Genuine Hotels.com guest review
"For the Price, Hotel was good."
Did request king size bed and only got Queen size, but didn't get upset about.Genuine Expedia guest review
"Great Hotel, Good Value"
The hotel property looks like it's been recently updated. Everything was very nice. The only minor problem was a slow drain in the bathroom. The hot breakfast was good and well served.Genuine Hotels.com guest review
"Easy on off of hwy 65"
Room was clean and bed was reasonable comfortable. Breakfast was good with plenty of hot and cold choices. Only problem--and it's not the hoels fault----the exit sign on hwy 65 said "exit only" but luckily the entrance ramp was right there!?Genuine Hotels.com guest review
I stayed for a quick, work related, overnight trip. Room was modern and clean. Bed and pillows were very nice and comfortable. The hotel staff were friendly and helpful. Only downside was noise from other guests leaving and arriving can be heard from in your room, due to having exterior doors, but that is usually how it is with this type of room. Otherwise […] nice hotel for a good price. Read moreGenuine Expedia guest review
I had a great experience with my one night stay there. The room was neat and clean and I had everything I needed.Genuine Hotels.com guest review
We would definitely stay here again. It was close to the interstate. The room was clean and had a fresh clean smell. The beds were very comfortable.Genuine Hotels.com guest review
"OK hotel--but some issues"
We had some loud neighbors the first night. Mattress needs to be replaced. But the room was very clean and service was good.Genuine Hotels.com guest review
"Great for the price"
The room was what you would expect in this price range. Comfortable, everything in the room was in working order. Staff was friendly. The in room frig was a nice perk. Unfortunately our room faced the parking lot on the bottom level and you could hear people shutting and locking car doors.Genuine Hotels.com guest review
"Only hotel available-in town for a funeral"
We were in town for a funeral and this was the only hotel available. At the breakfast, the waffle iron was broken and half of the toaster was broken. The hotel served it's purpose, but I was not impressed-from the dingy towels to the uncomfortable bed.Genuine Hotels.com guest review
"Affordable price, clean room"
The price was great, the location was nice. Only about a 15-20 minute drive on the interstate, from downtown Nashville for about 1/5 of the price as a downtown room. The room was quite clean. The breakfast was good. The internet was SUPER fast. About 6x faster than our DSL at home. The only downside is that if you are a light sleeper you may find it […] difficult to stay asleep all night. Since each room has it's own exterior door, the noises of other residents in the parking lot can be kind of loud. Overall, If you are looking for something clean, affordable, and close to Nashville, this is a great place to stay! Read moreGenuine Hotels.com guest review
"Good enough for me to go back for a third week"
It's pretty nice, as long as you don't mind the motel style doors and entrances. All the rooms I've seen so far have been recently renovated and are nice and clean. Breakfast is good, but not a lot of variety from day to day.Genuine Hotels.com guest review
"Nice hotel with short notice"
I usually stay downtown but due to a recent concert and women's basketball tournament there were no rooms available downtown. There were hardly any rooms available in the city. I booked this hotel, which is about 30 minutes from broadway. The hotel was in good condition, the rooms were clean, and the staff were kind and courteous. The drive was not […] that big of a deal to me. We were just there for one night and spent most of our time on broadway and around Vanderbilt. All in all I would recommend this hotel to a friend. Read moreGenuine Expedia guest review
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