All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1308 Murfreesboro Rd, Franklin, TN, 37064, United States of America, ‏‎866-925-8648
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3.5 / 5Good

Score breakdown (from 445 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.9
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was nice and clean. The hotel is right on Murfreesboro road so you can hear some traffic. Other than that no complaints.
Genuine Hotels.com guest review
1 night trip Nov 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, Clean, Freindly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All great except tub was backed up, and next day they did not fix. But over all a great hotel, will be back next month. Access from busy road is a bit tricky, but nothing bad.
Genuine Hotels.com guest review
2 night business trip Oct 31, 2014
Russ
US
3.0 / 5Good
"Nice hotel but..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean, nice room but a bit small. Has a fridge and microwave in room - very convenient. Friendly staff. Breakfast was not bad at all. I was expecting a hotel but it was a motel, so a bit expensive for the price. However, 2 issues. Internet connection was very bad. Out of 2 mobiles and 1 laptop, only 1 mobile could connect intermittently. Finally, gave up trying to connect. Also, it was very cold when we stayed there and we wanted to take a hot shower. However, the water was barely warm for a shower. You end up shivering when taking the shower.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
3.0 / 5Good
"10/24/2014"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was older but clean. Staff was friendly. Location close to downtown Franklin. Breakfast was adequate.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
Judy
US
5.0 / 5Outstanding
"Good Hotel in Franklin with nice breaky"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place in Franklin, TN. I prefer here over downtown Nashville...will be back.
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Week end getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were on a week end motorcycle tour. Stayed one night. Room was comfortable and clean. Breakfast was OK. Would stay again if in the neighborhood.
Genuine Hotels.com guest review
1 night trip with friends Oct 24, 2014
ronald
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The room was very small. It had no plug-in for a comp. The shower made a sound when you in it. I would not stay in a Best Western again.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Donald Estes
US
4.0 / 5Excellent
"Convenient and very nice."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is such a easy hotel to find since it's right off the I-65. It's pet friendly which is important to us. They serve a very nice breakfast. The room is nice and clean. The staff is very friendly and helpful.
Genuine Expedia guest review
Other trip Oct 21, 2014
Donna
US
1.0 / 5Poor
"Terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Terrible. Reservation was messed up. Suppose to have room with 2 beds. Our room had only 1 bed for 2 adults and 2 kids. No others rooms available. Kids had to sleep on the floor. Killed 2 cockroaches while we were there.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2014
A Traveler
US
2.0 / 5Fair
"Bugs"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Bugs inside room on the windows
Genuine Hotels.com guest review
1 night business trip Oct 15, 2014
A Traveler
US
4.0 / 5Excellent
"good clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were very pleased and suprised with the cleanliness of the hotel...hot breakfast was OK but there is a waffle house almost attached to the parking lot.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very clean room and nice location. The room size is a bit smaller. Breakfast is good.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
tada
US
2.0 / 5Fair
"Good location,needed cleaning"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Front desk staff and location were great. Room was decorated nicely but needed cleaning and there were three cockroaches on the floor.
Genuine Hotels.com guest review
1 night family trip Oct 9, 2014
Suzanne
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was friendly. Had no problems checking in. Great place!
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
leslie
US
1.0 / 5Poor
"Double charged!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Best Western charged me for the room as well as hotels.com. Really disappointed in the service, cleanliness, and price. We will not be staying there on our return trip.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2014
Christine
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The rooms were okay but it was very loud and hard to sleep, including people working on cars out front until late at night. It wasn't the best but gave me a clean room in a god location.
Genuine Hotels.com guest review
2 night business trip Oct 2, 2014
A Traveler
US
2.0 / 5Fair
"Go elsewhere"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Would not stay here again at any price
Genuine Hotels.com guest review
1 night trip with friends Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
When we first pulled up, I was taken aback because this is an older property. When we received the keys to the room, I asked my husband if we could just go look at the room before hauling everything upstairs. When we opened the door, we were so surprised. The room had been completely redone. The makeover was very modern looking. You still had the old ceiling but other than that, completely surprised. We took our things up and stayed for 2 days. Go ahead and stay, you will like it.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for the Price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Recent renovated. Excellent bang for the buck. Right next to hotel is Shoneys, Starbucks and Einstein Bagels. Easy highway access. A little aged on the outside. Updated on the inside. Excellent staff. Would stay again.
Genuine Hotels.com guest review
1 night business trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"One night conference"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel room was extremely clean and well maintained. Room decor was up to date, marble in bathroom, beds comfortable. Convenient location to my event. It was a good value for $80. I would stay here again.
Genuine Expedia guest review
Other trip Sep 27, 2014
RM
US
3.0 / 5Good
"Great locatuon"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Friendly staff clean room. Great location to highway and adorable town if Franklin!
Genuine Hotels.com guest review
1 night business trip Sep 23, 2014
A Traveler
US
2.0 / 5Fair
"Not Bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
This hotel was very convenient to I-65 and surrounded by numerous choices of restaurants. The rooms were not new, but not too worn either. The carpet was in good shape, the furniture was fine yet not high end, the bed was comfortable, plenty of towels, free wifi. My main complaint was that for a hotel with entry to the rooms from outside, was the parking lot seemed too dark. Needs more lighting. All in all not bad for the money. If on a business trip there again in the future I'll probably stay again.
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
Mike
US
1.0 / 5Poor
"Totally gross!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The nonsmoking room reeked of smoke! Some of the towels were stained, old toothpaste on the facet and mirror. Visible dirt in the corners. Had to wash everything we took in room due to the smoke smell! Carpet stained and dirty!
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Jessica
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Budget hotel that fit the bill. I would definitely stay again in order to save the money that many of the other hotels charge in the area. Small but nice room.
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
blake
US
1.0 / 5Poor
"Under Construction"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
I understand the hotel is under construction & updates but the carpet was filthy with huge holes every where. The room looked as though someone blew their nose on the wall. Not satisfactory on cleanliness at all!
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Close proximity to sports events in Franklin."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable, tastefully decorated, close proximity to many restaurants and events.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great room for the price at the time of our stay.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Good budget hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel. I'd definitely stay here again. The neighborhood surrounding is good, and you can find everything you need within a block or so. The hotel is well-kept and nice for the price. The only downside is the proximity to downtown Nashville, if you are going down there. It is nearly 20 miles away. But other than that, it's a good spot to stay considering the price of hotels around and in downtown.
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2014
A Traveler
US
3.0 / 5Good
"Not bad.."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
..for a best western hotel. You can tell it's been recently remodeled. Loved that it was pet friendly (under 20lbs), the bed wasn't uncomfortable, the pillows could have been better, the shower didn't drain very well (oddly enough someone was calling the front desk because their shower wasn't draining, as we were checking in). There was little parking by our room, but we would stay again.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Amy
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
5 Star Hotel and front counter Representative Mrs. Debra was wonderful and extremely helpful.
Genuine Expedia guest review
Other trip Sep 15, 2014
Paul
US
3.0 / 5Good
"good location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
great location. close to interstate. room was clean and cozy. dead bolt lock did not fit properly for some reason and the phone in room did not work.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
andrea
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Right off the freeway. Great little town with much growth. Staff was great. Room the right size for 2 person. Other than the damp feeling on the tile floors would tell everyone they will enjoy there stay. Breakfast better than most.
Genuine Expedia guest review
Other trip Sep 13, 2014
suzie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was awesome but an elevator would have been nice.
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
Lisha
US
4.0 / 5Excellent
"Best Western new stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
First time at this hotel and very pleased. Good location for us and good neighborhood. Breakfast had a couple fewer items but still delicious.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
Ginny
US
3.0 / 5Good
"Not bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
The rooms were smaller than expected but clean.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Melissa
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We found our room to be nice and big, clean, and pleasing to the eye. It was nice there was a microwave and refrigerator provided. Wi-fi worked fine. It was very close to our destination, Carnton Plantation. We were very pleased with our stay.
Genuine Expedia guest review
Other trip Sep 5, 2014
Kim
US
2.0 / 5Fair
"Pet Friendly"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We needed PET FRIENDLY that wasn't outrageously priced. They were ok. Except they charged me twice for the pet charge. I went to the front desk BEFORE we left and told the manager about it. He said for my inconvenience that he would not process either one of the charges..........HA! Well one of the charges did process through. I guess that he just wanted to appease me for the moment! Didn't follow through with what he said that he would do.
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
KM
US
4.0 / 5Excellent
"A good value for my money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The motel was nicely redecorated; it was older but had been spruced up. The location was convenient. The air conditioning unit was noisy; I turned if off while I slept and then when I was on a conference call in the morning, I had to turn it off again. It was warm out so not having the air on was a little uncomfortable.
Genuine Hotels.com guest review
1 night trip Aug 20, 2014
Liz
US
2.0 / 5Fair
"Nice Ammenities but..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The room had been nicely painted with new carpet and it was sparkling clean. But the air conditioner didn't condition the air it only tried to cool it. Everything was muggy and damp in the morning and only about half the room was cool. The biggest problem though was the entry door. It was broken horizontally right below the latch. Someone could have pushed their way into the room. On the other hand the breakfast was very good.
Genuine Expedia guest review
Other trip Aug 20, 2014
Tom
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nicest Red Roof lnn l have ever stayed at. They called it a Red Roof Inn Plus. No breakfast, but Bob Evans 100 yards away. No newspapers or shampoo. Minor points, but to be called plus. Hmph!!! l would defintely go back just would be prepared next time.
Genuine Hotels.com guest review
1 night trip Aug 12, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
1st time visit to the city of Franklin, hotel was not clean properly, with room smelly of previous guests pets. They stated that its a secure lot with Valet parking for guests, none on property, thnaks goodness my stay was onlt 3-days while I attend classes,Im with te Passaic county Sheriff Department.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
3.0 / 5Good
"adequate."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room very small, but adequate. Walls very thin - we heard EVERYTHING from the minute we walked through the door.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Emily
US
4.0 / 5Excellent
"bang for your buck"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel at a great price. Evening staff was super nice. Breakfast was much more than I had thought it would be. Breakfast staff was extremely helpful!!!
Genuine Hotels.com guest review
1 night family trip Aug 10, 2014
Ann
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Breakfast was ordinary, bt service was considerate. Quiet room.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2014
Bob
US
4.0 / 5Excellent
"room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Disappointed there was no fridge. All rooms open to the outside. Large gap under door. Food was maybe ordinary.
Genuine Hotels.com guest review
1 night business trip Jul 30, 2014
cch
US
5.0 / 5Outstanding
"convinient located in Gatlinburg"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very satisfied
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
van Heeswijk
US
4.0 / 5Excellent
"Close to Downtown Franklin, TN"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had an ok experience. Oddly, there were about six 18 wheel tractor trailer trucks in different places on the premises that had to be navigated around. Not a problem, just an unexpected issue to deal with due to the parking spaces they took up.
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
CD
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent breakfast
Genuine Hotels.com guest review
1 night trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
"Rough on the outside, clean on inside"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Exterior looks old but inside of my rooms were clean. I stayed on 3 separate occasions in the span of a month. Walking distance to Starbucks, Waffle House, Shoney's, and Einstein Bagels.
Genuine Hotels.com guest review
2 night trip Jul 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We arrived late and left in the morning, but saw a nice playground and pool for young families. Continental breakfast had nice hot eggs, sausage and gravy options.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews