All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1308 Murfreesboro Rd, Franklin, TN, 37064, United States of America, ‏‎866-925-8648
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3.5 / 5Good

Score breakdown (from 464 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.9
3.0 / 5Good
"ok for a short 1 - 2 night stay. room was clean."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
stayed there 1/6/14 during swim meet in Brentwood. no issues. clean enough for the price. easy location. staff was kind and professional. nothing fancy.
Genuine Expedia guest review
Other trip Dec 8, 2014
Michael Phelps
US
3.0 / 5Good
"Great deal for the price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
In town on business for one night. Clean comfortable room. The room looked to be recently update new carpet and fresh paint. Great deal for the price.
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
Tabitha
US
4.0 / 5Excellent
"Not bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Wifi was not up to standard -- extremely slow. Also, when the motel is busy there aren't enough places to park. This is especially important since all the doors are to the outside and you should be able to park in front of your room.
Genuine Hotels.com guest review
3 night business trip Nov 29, 2014
A Traveler
US
4.0 / 5Excellent
"One night coming and going"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Staff very nice. Rooms clean. Ordered pizza delivery from Roma [from the hotel directory], excellent fast delivery.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were very satisfied. .Our second time at this stopping point and satisfied each time.
Genuine Expedia guest review
Other trip Nov 25, 2014
Geri and gary
US
2.0 / 5Fair
"Not so Best Western."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hotel staff cancelled my reservation and then took 2 hours to get me a room. Hotels.com couldn't get through to front desk and called me to convey message to front desk personal that my reservation should be all set. In the end I had to pay an extra fee...
Genuine Hotels.com guest review
2 night business trip Jun 25, 2014
seema
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Over all I was very pleased with the hotel. The location is next door to the Waffle House and another restaurant. I will stay here the next time I am in the Nashville area.
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
Robert
US
1.0 / 5Poor
"last time I'll consider this place..."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
stained bed sheet, dirty stairwell, old furniture...need to say more?
Genuine Expedia guest review
Other trip Nov 20, 2014
traveler
US
4.0 / 5Excellent
"Nice, Reasonable, Friendly and Convienent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was reasonably price and right off the Interstate, close to my conference. It was quiet at night with plenty of lighting in the parking area. The hotel was old but had been refurbished so the rooms were in great shape, even marble top bathroom counters. The room doors open to the outside. They provided a multi-strip for charging phones, iPads and such with several other plugs. The room temperature control worked fine. They had a coffee maker in the room but no shampoo and conditioner. I keep some with me, so it was okay. They had a hot breakfast; eggs, a large variety of carbs, and sausage but no fruit. The lady managing the meal said they were out of fruit at the time. Staff was very helpful and friendly. I was very pleased with the value I recieved.
Genuine Expedia guest review
Other trip Nov 20, 2014
Charles
US
4.0 / 5Excellent
"Very nice hotel close to Franklin Theatre"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel was close to Theatre where we were going. We got there a day early so we were looking for things to do. The lobby had leaflets for many activities. Since Franklin was a hot spot during the Civil War we toured two houses and a plantation that were right in the middle of the battle. Right in the area of the three places there was 10,000 casualties of both the north and south within 5 hours. I had no idea. At Franklin Theatre we saw Emily West a Franklin Tenn. resident that was runner-up on Americas Got Talent 2014. Had an excellent time and slept well in a nice clean room when the day was over. Breakfast at the hotel was very nice. We had a very nice stay!
Genuine Expedia guest review
Other trip Nov 20, 2014
Shelley
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean and friendly staff. Would most definitely stay at that location next time I go to Franklin TN.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"great one night stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel when you don't want to spend a lot
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2014
Megan
US
2.0 / 5Fair
"About the last place to stop on south I-65"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Problems with access signage; room had to be switched as not cleaned; seminar in large meeting room was messy and distracted staff. Room was quiet. Breakfast 6-9; no hot water to go w/tea bags, no salsa/hot sauce. Eggs, sausage patties, biscuits good gravy weak?; wait staff fine, Checkout fast. Probably won't stay there again but there are lots of motels that are worse because of non-friendly mgt.
Genuine Expedia guest review
Other trip Nov 19, 2014
tom
US
3.0 / 5Good
"Not too bad for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good room for the price. The breakfast was great. I would stay again. The only problems was you could hear people outside in the parking lot and the toilet was hard to flush because you had to hold the handle down for a few seconds before it worked.
Genuine Hotels.com guest review
2 night romance trip Nov 5, 2014
William
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean and comfortable. Closely situated to where we wished to visit there in Gatlinburg
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Alvin
US
4.0 / 5Excellent
"Very Good Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was old, but clean. Staff was very friendly, and helpful.
Genuine Hotels.com guest review
2 night business trip Nov 6, 2014
Stan
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was nice and clean. The hotel is right on Murfreesboro road so you can hear some traffic. Other than that no complaints.
Genuine Hotels.com guest review
1 night trip Nov 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, Clean, Freindly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All great except tub was backed up, and next day they did not fix. But over all a great hotel, will be back next month. Access from busy road is a bit tricky, but nothing bad.
Genuine Hotels.com guest review
2 night business trip Oct 31, 2014
Russ
US
3.0 / 5Good
"Nice hotel but..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean, nice room but a bit small. Has a fridge and microwave in room - very convenient. Friendly staff. Breakfast was not bad at all. I was expecting a hotel but it was a motel, so a bit expensive for the price. However, 2 issues. Internet connection was very bad. Out of 2 mobiles and 1 laptop, only 1 mobile could connect intermittently. Finally, gave up trying to connect. Also, it was very cold when we stayed there and we wanted to take a hot shower. However, the water was barely warm for a shower. You end up shivering when taking the shower.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
3.0 / 5Good
"10/24/2014"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was older but clean. Staff was friendly. Location close to downtown Franklin. Breakfast was adequate.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
Judy
US
5.0 / 5Outstanding
"Good Hotel in Franklin with nice breaky"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place in Franklin, TN. I prefer here over downtown Nashville...will be back.
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Week end getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were on a week end motorcycle tour. Stayed one night. Room was comfortable and clean. Breakfast was OK. Would stay again if in the neighborhood.
Genuine Hotels.com guest review
1 night trip with friends Oct 24, 2014
ronald
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The room was very small. It had no plug-in for a comp. The shower made a sound when you in it. I would not stay in a Best Western again.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Donald Estes
US
4.0 / 5Excellent
"Convenient and very nice."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is such a easy hotel to find since it's right off the I-65. It's pet friendly which is important to us. They serve a very nice breakfast. The room is nice and clean. The staff is very friendly and helpful.
Genuine Expedia guest review
Other trip Oct 21, 2014
Donna
US
1.0 / 5Poor
"Terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Terrible. Reservation was messed up. Suppose to have room with 2 beds. Our room had only 1 bed for 2 adults and 2 kids. No others rooms available. Kids had to sleep on the floor. Killed 2 cockroaches while we were there.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2014
A Traveler
US
2.0 / 5Fair
"Bugs"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Bugs inside room on the windows
Genuine Hotels.com guest review
1 night business trip Oct 15, 2014
A Traveler
US
4.0 / 5Excellent
"good clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were very pleased and suprised with the cleanliness of the hotel...hot breakfast was OK but there is a waffle house almost attached to the parking lot.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very clean room and nice location. The room size is a bit smaller. Breakfast is good.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
tada
US
2.0 / 5Fair
"Good location,needed cleaning"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Front desk staff and location were great. Room was decorated nicely but needed cleaning and there were three cockroaches on the floor.
Genuine Hotels.com guest review
1 night family trip Oct 9, 2014
Suzanne
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was friendly. Had no problems checking in. Great place!
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
leslie
US
1.0 / 5Poor
"Double charged!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Best Western charged me for the room as well as hotels.com. Really disappointed in the service, cleanliness, and price. We will not be staying there on our return trip.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2014
Christine
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The rooms were okay but it was very loud and hard to sleep, including people working on cars out front until late at night. It wasn't the best but gave me a clean room in a god location.
Genuine Hotels.com guest review
2 night business trip Oct 2, 2014
A Traveler
US
2.0 / 5Fair
"Go elsewhere"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Would not stay here again at any price
Genuine Hotels.com guest review
1 night trip with friends Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
When we first pulled up, I was taken aback because this is an older property. When we received the keys to the room, I asked my husband if we could just go look at the room before hauling everything upstairs. When we opened the door, we were so surprised. The room had been completely redone. The makeover was very modern looking. You still had the old ceiling but other than that, completely surprised. We took our things up and stayed for 2 days. Go ahead and stay, you will like it.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for the Price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Recent renovated. Excellent bang for the buck. Right next to hotel is Shoneys, Starbucks and Einstein Bagels. Easy highway access. A little aged on the outside. Updated on the inside. Excellent staff. Would stay again.
Genuine Hotels.com guest review
1 night business trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"One night conference"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel room was extremely clean and well maintained. Room decor was up to date, marble in bathroom, beds comfortable. Convenient location to my event. It was a good value for $80. I would stay here again.
Genuine Expedia guest review
Other trip Sep 27, 2014
RM
US
3.0 / 5Good
"Great locatuon"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Friendly staff clean room. Great location to highway and adorable town if Franklin!
Genuine Hotels.com guest review
1 night business trip Sep 23, 2014
A Traveler
US
2.0 / 5Fair
"Not Bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
This hotel was very convenient to I-65 and surrounded by numerous choices of restaurants. The rooms were not new, but not too worn either. The carpet was in good shape, the furniture was fine yet not high end, the bed was comfortable, plenty of towels, free wifi. My main complaint was that for a hotel with entry to the rooms from outside, was the parking lot seemed too dark. Needs more lighting. All in all not bad for the money. If on a business trip there again in the future I'll probably stay again.
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
Mike
US
1.0 / 5Poor
"Totally gross!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The nonsmoking room reeked of smoke! Some of the towels were stained, old toothpaste on the facet and mirror. Visible dirt in the corners. Had to wash everything we took in room due to the smoke smell! Carpet stained and dirty!
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Jessica
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Budget hotel that fit the bill. I would definitely stay again in order to save the money that many of the other hotels charge in the area. Small but nice room.
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
blake
US
1.0 / 5Poor
"Under Construction"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
I understand the hotel is under construction & updates but the carpet was filthy with huge holes every where. The room looked as though someone blew their nose on the wall. Not satisfactory on cleanliness at all!
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Close proximity to sports events in Franklin."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable, tastefully decorated, close proximity to many restaurants and events.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great room for the price at the time of our stay.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Good budget hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel. I'd definitely stay here again. The neighborhood surrounding is good, and you can find everything you need within a block or so. The hotel is well-kept and nice for the price. The only downside is the proximity to downtown Nashville, if you are going down there. It is nearly 20 miles away. But other than that, it's a good spot to stay considering the price of hotels around and in downtown.
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2014
A Traveler
US
3.0 / 5Good
"Not bad.."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
..for a best western hotel. You can tell it's been recently remodeled. Loved that it was pet friendly (under 20lbs), the bed wasn't uncomfortable, the pillows could have been better, the shower didn't drain very well (oddly enough someone was calling the front desk because their shower wasn't draining, as we were checking in). There was little parking by our room, but we would stay again.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Amy
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
5 Star Hotel and front counter Representative Mrs. Debra was wonderful and extremely helpful.
Genuine Expedia guest review
Other trip Sep 15, 2014
Paul
US
3.0 / 5Good
"good location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
great location. close to interstate. room was clean and cozy. dead bolt lock did not fit properly for some reason and the phone in room did not work.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
andrea
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Right off the freeway. Great little town with much growth. Staff was great. Room the right size for 2 person. Other than the damp feeling on the tile floors would tell everyone they will enjoy there stay. Breakfast better than most.
Genuine Expedia guest review
Other trip Sep 13, 2014
suzie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was awesome but an elevator would have been nice.
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
Lisha
US
4.0 / 5Excellent
"Best Western new stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
First time at this hotel and very pleased. Good location for us and good neighborhood. Breakfast had a couple fewer items but still delicious.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
Ginny
US
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