Bugs inside room on the windowsGenuine Hotels.com guest review
"good clean hotel"
We were very pleased and suprised with the cleanliness of the hotel...hot breakfast was OK but there is a waffle house almost attached to the parking lot.Genuine Hotels.com guest review
Very clean room and nice location. The room size is a bit smaller. Breakfast is good.Genuine Hotels.com guest review
"Good location,needed cleaning"
Front desk staff and location were great. Room was decorated nicely but needed cleaning and there were three cockroaches on the floor.Genuine Hotels.com guest review
Staff was friendly. Had no problems checking in. Great place!Genuine Hotels.com guest review
Best Western charged me for the room as well as hotels.com. Really disappointed in the service, cleanliness, and price. We will not be staying there on our return trip.Genuine Hotels.com guest review
The rooms were okay but it was very loud and hard to sleep, including people working on cars out front until late at night. It wasn't the best but gave me a clean room in a god location.Genuine Hotels.com guest review
Would not stay here again at any priceGenuine Hotels.com guest review
When we first pulled up, I was taken aback because this is an older property. When we received the keys to the room, I asked my husband if we could just go look at the room before hauling everything upstairs. When we opened the door, we were so surprised. The room had been completely redone. The makeover was very modern looking. You still had the old […] ceiling but other than that, completely surprised. We took our things up and stayed for 2 days. Go ahead and stay, you will like it. Read moreGenuine Hotels.com guest review
"Great for the Price"
Recent renovated. Excellent bang for the buck. Right next to hotel is Shoneys, Starbucks and Einstein Bagels. Easy highway access. A little aged on the outside. Updated on the inside. Excellent staff. Would stay again.Genuine Hotels.com guest review
"One night conference"
Hotel room was extremely clean and well maintained. Room decor was up to date, marble in bathroom, beds comfortable. Convenient location to my event. It was a good value for $80. I would stay here again.Genuine Expedia guest review
Friendly staff clean room. Great location to highway and adorable town if Franklin!Genuine Hotels.com guest review
This hotel was very convenient to I-65 and surrounded by numerous choices of restaurants. The rooms were not new, but not too worn either. The carpet was in good shape, the furniture was fine yet not high end, the bed was comfortable, plenty of towels, free wifi. My main complaint was that for a hotel with entry to the rooms from outside, was the parking […] lot seemed too dark. Needs more lighting. All in all not bad for the money. If on a business trip there again in the future I'll probably stay again. Read moreGenuine Hotels.com guest review
The nonsmoking room reeked of smoke! Some of the towels were stained, old toothpaste on the facet and mirror. Visible dirt in the corners. Had to wash everything we took in room due to the smoke smell! Carpet stained and dirty!Genuine Hotels.com guest review
Budget hotel that fit the bill. I would definitely stay again in order to save the money that many of the other hotels charge in the area. Small but nice room.Genuine Hotels.com guest review
I understand the hotel is under construction & updates but the carpet was filthy with huge holes every where. The room looked as though someone blew their nose on the wall. Not satisfactory on cleanliness at all!Genuine Hotels.com guest review
"Close proximity to sports events in Franklin."
Comfortable, tastefully decorated, close proximity to many restaurants and events.Genuine Expedia guest review
Great room for the price at the time of our stay.Genuine Hotels.com guest review
"Good budget hotel"
Good hotel. I'd definitely stay here again. The neighborhood surrounding is good, and you can find everything you need within a block or so. The hotel is well-kept and nice for the price. The only downside is the proximity to downtown Nashville, if you are going down there. It is nearly 20 miles away. But other than that, it's a good spot to stay considering […] the price of hotels around and in downtown. Read moreGenuine Hotels.com guest review
..for a best western hotel. You can tell it's been recently remodeled. Loved that it was pet friendly (under 20lbs), the bed wasn't uncomfortable, the pillows could have been better, the shower didn't drain very well (oddly enough someone was calling the front desk because their shower wasn't draining, as we were checking in). There was little parking […] by our room, but we would stay again. Read moreGenuine Hotels.com guest review
5 Star Hotel and front counter Representative Mrs. Debra was wonderful and extremely helpful.Genuine Expedia guest review
great location. close to interstate. room was clean and cozy. dead bolt lock did not fit properly for some reason and the phone in room did not work.Genuine Hotels.com guest review
Right off the freeway. Great little town with much growth. Staff was great. Room the right size for 2 person. Other than the damp feeling on the tile floors would tell everyone they will enjoy there stay. Breakfast better than most.Genuine Expedia guest review
Everything was awesome but an elevator would have been nice.Genuine Hotels.com guest review
"Best Western new stay."
First time at this hotel and very pleased. Good location for us and good neighborhood. Breakfast had a couple fewer items but still delicious.Genuine Hotels.com guest review
The rooms were smaller than expected but clean.Genuine Hotels.com guest review
We found our room to be nice and big, clean, and pleasing to the eye. It was nice there was a microwave and refrigerator provided. Wi-fi worked fine. It was very close to our destination, Carnton Plantation. We were very pleased with our stay.Genuine Expedia guest review
We needed PET FRIENDLY that wasn't outrageously priced. They were ok. Except they charged me twice for the pet charge. I went to the front desk BEFORE we left and told the manager about it. He said for my inconvenience that he would not process either one of the charges..........HA! Well one of the charges did process through. I guess that he just wanted […] to appease me for the moment! Didn't follow through with what he said that he would do. Read moreGenuine Hotels.com guest review
"A good value for my money"
The motel was nicely redecorated; it was older but had been spruced up. The location was convenient. The air conditioning unit was noisy; I turned if off while I slept and then when I was on a conference call in the morning, I had to turn it off again. It was warm out so not having the air on was a little uncomfortable.Genuine Hotels.com guest review
"Nice Ammenities but..."
The room had been nicely painted with new carpet and it was sparkling clean. But the air conditioner didn't condition the air it only tried to cool it. Everything was muggy and damp in the morning and only about half the room was cool. The biggest problem though was the entry door. It was broken horizontally right below the latch. Someone could have […] pushed their way into the room. On the other hand the breakfast was very good. Read moreGenuine Expedia guest review
Nicest Red Roof lnn l have ever stayed at. They called it a Red Roof Inn Plus. No breakfast, but Bob Evans 100 yards away. No newspapers or shampoo. Minor points, but to be called plus. Hmph!!! l would defintely go back just would be prepared next time.Genuine Hotels.com guest review
1st time visit to the city of Franklin, hotel was not clean properly, with room smelly of previous guests pets. They stated that its a secure lot with Valet parking for guests, none on property, thnaks goodness my stay was onlt 3-days while I attend classes,Im with te Passaic county Sheriff Department.Genuine Expedia guest review
Room very small, but adequate. Walls very thin - we heard EVERYTHING from the minute we walked through the door.Genuine Hotels.com guest review
"bang for your buck"
Great hotel at a great price. Evening staff was super nice. Breakfast was much more than I had thought it would be. Breakfast staff was extremely helpful!!!Genuine Hotels.com guest review
Breakfast was ordinary, bt service was considerate. Quiet room.Genuine Hotels.com guest review
Disappointed there was no fridge. All rooms open to the outside. Large gap under door. Food was maybe ordinary.Genuine Hotels.com guest review
"convinient located in Gatlinburg"
very satisfiedGenuine Hotels.com guest review
"Close to Downtown Franklin, TN"
I had an ok experience. Oddly, there were about six 18 wheel tractor trailer trucks in different places on the premises that had to be navigated around. Not a problem, just an unexpected issue to deal with due to the parking spaces they took up.Genuine Hotels.com guest review
Excellent breakfastGenuine Hotels.com guest review
"Rough on the outside, clean on inside"
Exterior looks old but inside of my rooms were clean. I stayed on 3 separate occasions in the span of a month. Walking distance to Starbucks, Waffle House, Shoney's, and Einstein Bagels.Genuine Hotels.com guest review
We arrived late and left in the morning, but saw a nice playground and pool for young families. Continental breakfast had nice hot eggs, sausage and gravy options.Genuine Expedia guest review
"Ok motel close or down town Franklin."
Expected better room for a Best Western. No tissues in room and only a partial roll of TP. Good location.Genuine Expedia guest review
"Close to our event venue"
Room was clean and service was good. With outside entries, we heard a lot of commotion in the early hours of the morning.Genuine Hotels.com guest review
"June 26-29 2014"
Not as close to downtown as we thought. Hotel was easy to find, easy access in and out. Front desk staff friendly. Had a pet and were very accommodating. The room was clean and pleasant except for the carpet. It appeared to be fairly new but apparently was filthy because our socks and feet turned black every time we walked on it without shoes. The color […] of the carpet was brown so no apparrent dirt was seen. By day 3 it was disgusting. Read moreGenuine Expedia guest review
Disappointed. Old and tired looking hotel and not worth the price. Fortunately only had to stay one night. Would not recommend this one.Genuine Hotels.com guest review
"Pretty good hotel."
The hotel was nothing fancy, but it met our needs. It was clean. The only bad thing was the TV being out all evening. This really couldn't be helped though, and it was working the next morning. The front desk staff was friendly.Genuine Expedia guest review
"not that great..."
Front desk guy wasn't friendly. Rooms are small. Buildings are seperate from main office and breakfast room, which wouldn't be great in inclement weather.Genuine Hotels.com guest review
Great, clean,friendly staff good free breakfast, excellent valueGenuine Hotels.com guest review
"Great Place to Stay if Doing Business in Nashville"
Convenient to everything, easy to access. Rooms are big with good work space.Genuine Hotels.com guest review
Stay was pleasant, comfortable and relaxing. Will stay again.Genuine Hotels.com guest review
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