"Had no problems"
08/21/14 Linda G Hendersonville, North Carolina
Found this as clean as any where we've ever stayed. Staff helpful in directions and questions. It was quite at night and Sunday breakfast very good. Will probably stay here again. It was easy walking to Dixie Stampede
"Will recommend to others."
08/21/14 William B Loudon, United States
Retired and enjoying the good life. Visiting this resort area more and more and now found I have missed out on good stays before staying at Best Western. Will recommend to others. Location is good-- right on main Parkway through town. Close to many restaurants and lots of shows and plenty for kids to do-(including DOLLYWOOD ). Another excellent Best Western -Toni across the street. Plenty of parking . Trolley stops nearby.
08/21/14 James W Greenville
Rooms were spacious and clean. Roach found in bathroom first night but otherwise clean. Breakfast extremely delicious and great variety. Hotel located conveniently to all attractions. Parking ample for guest load. Great selection on television.
"Good Bang for the Buck"
08/20/14 Larry R Mississauga, Canada
Just the base room, fridge, microwave, table and 2 chairs, two comfortable Queen beds. Great size room with a connecting door to our friends room. Hotel is clean and a great Breakfast included with Good Coffee and the kitchen great staff keep the food coming. There is also 1 indoor and two outdoor pools. The pool at the front of the hotel is open til Midnight even though it is posted 10:00 p.m.. No need to look for a better or cheaper place, you would be wasting your time.
"This is the only place we will stay!"
08/19/14 luv2vacate45 Virginia
We've been staying here now for 15 years. I love this place. As always the rooms are clean. Maintenance came as soon as we had remote control issue. The desk clerks are very nice. Love the new bedding especially the long barrell pillows! Very cozy! Breakfast is even better since they have sausage. I cant say enough good things about our yearly visits!
08/19/14 Ricky H Advance, United States
Have stayed at this hotel many times. The rooms are always clean and well kept. The breakfast has a good selection of food. Hotel within walking distance of many restaurants and games etc for children. Would recommend this hotel .
"mini family vacation"
08/18/14 Dave S Huntersville, North Carolina, United States
we were very pleased with the hotel and staff, this was our first time visiting TN. From check in to check out the front counter personnel were very friendly. The room was very clean and comfortable and the pools were great. With the size of the hotel the pools were never crowded. The breakfast was very good but could use a second area to cut down the waiting line. Overall had a very good time there and would recommend it to family and friends, also the price was very reasonable. The next time we visit TN we will be staying there.
08/18/14 Timothy S pigeon forge, United States
refrigerator was in defrost mode upon arrival cold items had to be placed on ice. A family was alternating indoor hot tub time until closing so no one else had a chance to get in, there needs to be time restrictions! The outdoor hot tub was barely warm which maintenance was supposed to fix within 2 hours it didn't even get looked at. There was 2 hair ball in the floor of the room, one in plain sight. An outlet didn't work so my son's tablet didn't get charged and i had no clue until it was to late. The alarm clock didn't work. the shower head was dirty and the water pressure was horrible. The beds were very cozy and the area was great for trips to dollywood. Breakfast was good but the attendants were rude. when checking out i wasn't even asked how my stay was!
"NICE AND VALUE"
08/18/14 Paul D BRISTOL, United States
Pools are nice, the indoor suites are great,nice grounds,the best of breakfasts'( real tasty biscuits& gravy made RIGHT!)Great locale for all PF activities.The hotel shows a little wear from age but is still nice,they don't make them like this anymore.
"Great Stay Again!!"
08/18/14 Ron R Asheville, North Carolina
We had another great stay at Best Western Plaza Inn in Pigeon Forge. We have stayed here several times over the last two years and like always; the room was clean; the staff was great. We had issues with our TV, and they fixed it within an hour. The breakfast was great also, not just waffles and cereals and donuts, but eggs and sausage, biscuits and gravy. The only neg I have this trip was my bed was a little uncomfortable to firm (I have not had this problem before). Overall very happy again with the stay and the value. Thanks Plaza Inn and all your staff.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews