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  • Best Western Twin Islands
  • All hotels in Gatlinburg, Tennessee, United States
All hotels in Gatlinburg, Tennessee, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Twin Islands - Gatlinburg

35.71355, -83.51152
2 stars
539 Parkway, Gatlinburg, TN, 37738 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $90
available on 05/26/13
Price Match Guarantee
4.1 87 5

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    Best Western Twin Islands
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Twin Islands

    • Cooter's Place Hotels - Gatlinburg 140 yards
    • Ripley's Aquarium of the Smokies Hotels - Gatlinburg 150 yards
    • Sweet Fanny Adams Theatre Hotels - Gatlinburg 240 yards
    • Guinness World Records Museum Hotels - Gatlinburg 280 yards
    • Mysterious Mansion Hotels - Gatlinburg 520 yards
    • All landmarks in Gatlinburg

    Nearest hotels to Best Western Twin Islands

    • River Terrace Resort & Convention Center
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      160 yards from Best Western Twin Islands - Gatlinburg
    • GATLINBURG CHATEAU
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    • Best Western Crossroads Inn
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    • Mountain House Inn Downtown
      1.0 stars
      370 yards from Best Western Twin Islands - Gatlinburg
    • Howard Johnson Inn Gatlinburg Downtown
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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

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    Overview of Best Western Twin Islands - Gatlinburg

    Location.
    Located in Gatlinburg (Sugarlands Visitor Center Great Smoky), Best Western Twin Islands is close to Cooter's Place, Ripley's Aquarium of the Smokies, and Sweet Fanny Adams Theatre. Also nearby are Guinness World Records Museum and Mysterious Mansion.

    Property Features.
    A complimentary breakfast is available. In addition to a seasonal outdoor pool and laundry facilities, Best Western Twin Islands features a picnic area. Wireless Internet access is complimentary in public areas. Additional amenities include a fireplace in the lobby, coffee/tea in the lobby, and complimentary newspapers in the lobby. Guest parking is complimentary.

    Guestrooms.
    Rooms feature balconies with river or mountain views. The 112 air-conditioned guestrooms at Best Western Twin Islands include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks and speakerphones with voice mail; free local calls are offered (restrictions may apply). In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Best Western Twin Islands, Gatlinburg
    4.1 out of 5 Excellent (87 reviews)
    (Neighborhood average 3.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Loved hearing the stream outside our room. Room was clean & comfortable. Location was great to many attractions. Great place to relax & get away. Will... definitely stay again. by PixiePug  from Lexington, KY on 05/16/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $90
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard King

    King Suite with Jacuzzi

    Standard Two Doubles

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 11 AM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Fireplace in lobby
    • Free Wi-Fi
    • Number of buildings/towers - 10
    • Number of floors - 2
    • Picnic area
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • Total number of rooms - 112
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Hair dryer
    • Iron/ironing board
    • Sofa bed
    • Speakerphone
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Balcony
      • Cable TV service
      • Coffee/tea maker
      • Connecting / adjoining rooms available
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Microwave
      • Mountain view
      • Refrigerator
      • River view
      • Voice mail
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Safe-deposit box at front desk
    • Business & Event
    • 24-hour front desk
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary hot/cold buffet breakfast.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Fishing nearby
    • Playground nearby
    • Swimming nearby

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Gatlinburg, Tennessee, United States
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    35.71355, -83.51152
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    Area map

    A short guide to Sugarlands Visitor Center Great Smoky

    Two miles south of Gatlinburg, Tennessee off U.S. Highway 441 is Sugarlands Visitor Center within Great Smoky Mountains National Park. Visitors will find a gift shop, backcountry permit station, sundries, and restrooms on site. Rangers offer seasonal programs and visitors are admitted for free to a 20-minute film about the park, as well as to extensive natural history exhibits.

    see all hotels in Gatlinburg

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Ripley's Aquarium of the Smokies - 100 yards
    • Guinness World Records Museum - 300 yards
    • Gatlinburg - 400 yards
    • Mysterious Mansion - 500 yards
    • Gatlinburg Sky Lift - 700 yards
    • Gatlinburg Ziplines - 700 yards
    • Ripley's Believe It Or Not Museum - 700 yards
    • Hillbilly Golf - 800 yards
    • Gatlinburg Space Needle and Family Fun Center - 800 yards
    • Gatlinburg Convention Center - 800 yards

    3.0+ mi

    • Gatlinburg - Pigeon Forge Airport (GKT) - 10 miles
    • Knoxville McGhee Tyson Airport (TYS) - 28 miles
    • Morristown Moore-Murrell Airport (MOR) - 33 miles
    All hotels in Gatlinburg, Tennessee, United States
    Reviews
    • All (87)
    • Business (3)
    • Romance (18)
    • Family (15)
    • Friends (2)
    • Other (49)
    4.1 / 5
    Excellent

    Score breakdown (from 87 reviews)

    • 5.0
      (40)
    • 4.0
      (27)
    • 3.0
      (15)
    • 2.0
      (1)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.1
    • Comfort
      4.2
    • Condition
      3.9

    Reviews: Overall

    • < Previous
    • Page 1 of 2
    • Next>
    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "great place & location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Loved hearing the stream outside our room. Room was clean & comfortable. Location was great to many attractions. Great place to relax & get away. Will definitely stay again.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    PixiePug
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Although it is an older hotel, our room was very clean. The bed was extremely comfortable. Very quiet location away from the main street. A bonus was the cute ducks that gathered outside our patio door!
    Genuine Hotels.com guest review
    2 night trip in May 2013
    DJ
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Wants more choices on hot breakfast like sausage or bacon, and more fruits, we only had apple during our 2 day weekend stay .....
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "great location and great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This place was great clean and tidy service was excellent staff friendly and heplfull great location down on the strip will stay here again!!!
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Jimmy
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "relaxing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the room was great we enjoyed the walking path around the hotel by the river, and the hotel is right there by everything easy to get in and out of. The room was very clean and the bed was amazing, along with the sound of the river just outside the room, I slept like a baby! The pool and hot tub were also very well kept. the staff was very friendly and […] helpful, and the continental breakfast was delicious. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Very Nice for the money"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice clean room. Convenient to park and walk around.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a great place to stay because of the beautiful creek that flows around the hotel and the convenience of being within walking distance to all the shops. We plan on staying there again.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Wanda Lane
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "great location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I really liked the location. We could easily go back to our room throughout the day because it was right in the middle of everything.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I read some mixed reviews but after staying here I can say any bad reviews are not deserved, this place was awesome, great service, smiling faces, good breakfast and perfect location.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Rolando
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "good location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    by a river, in the gatlinberg downtown.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    danlit
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Will be staying there again. Great place and location, very happy with our stay
    Genuine Hotels.com guest review
    Other trip
    Mar 22, 2013
    Joe
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    Stephanie
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Convenient Location/Clean Room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was very nice!!
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Ginger
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Love our stay it was beautiful and everything in walking distance
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Tim
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "gas fireplace"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    My gf and I enjoyed our stay very much. Our favorite amenity was the gas fireplace. The room itself seemed to be old but clean. My biggest problem was that the back door lock was broken and I got locked out one evening lol.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    John
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Your steps to Ripley's Aquarium & dowtown."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice, clean, friendly,quick service.
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2013
    Debra
    US

    Best Western Twin Islands - Gatlinburg
    1.0 / 5
    Poor
    "Horrible Stay"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    We booked a king suite in downtown Gatlinburg for New Years Eve. We booked a king suite, figuring the extra expense would afford a little quiet and comfort during the New Years Eve holiday. WE WERE WRONG. The room was a first floor suite. They booked a group of high schoolers above us who were partying from midnight on. They sang on the stairways, wrestled […] on the floor above, and kept honking the horns of their cars to "celebrate". We checked out at 2am. The phone in the room didn't work so we used our cells to contact the front desk...who did nothing.They were surprised we checked out. Won't go there ever again. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    areo
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Great hotel to stay at!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love staying at your hotel. I love the creek running through. It is a great location and easy access to downtown shopping. This was our second time staying there and I will definitely be staying there more in the future. The front office employees were very polite and the breakfast was nice too. The only complaint I can think of is I dropped an item […] behind one of the night stands and it wasn't very pleasing when I pulled it out a little to retrieve it. Just needs a little cleaning back there and the heat wasn't on when we arrived so the room was very cold. Other than that it was great. Read more
    Genuine Expedia guest review
    Other trip
    Dec 6, 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Nov 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good
    "edge ot town great location"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Quiet location, not any out side noise except for the brook. ( loved that! ) Didn"t get our room cleaned on the first day. :( I would stay there again.
    Genuine Hotels.com guest review
    4 night family trip in Nov 2012
    Randy C.
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "nice neighborhood"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The location is very nice specially the river behind the hotel and the good view you have from your room , also its near from the main street that have a lot of great shops and restaurant you do not need to move your car from hotel
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    saleh
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Family mini vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband, daughter and I wanted a room close to downtown attractions and this was the perfect spot. Our room was clean, the beds were very comfortable, and the sound of the water in the morning over my coffee was very relaxing. If you are looking for a reasonable rate on a good quality room, this is the place to stay.
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    Dawn
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "Loved it...would stay again!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Loved the location of the hotel...was within easy walking distance to major attractions and shopping. It is an older hotel but was very well maintained and rooms are updated. The exterior fits the ambience of the Smoky Mountains as you would expect. Breakfast was good and convenient. Liked having the river off the balcony so we could watch the ducks […] that were there. Easy parking with a parking pass keeps non-guests from taking up parking spaces to walk to the attractions. Staff was very helpful and offered guidance for restaurants and directions to the Arts and Crafts Community off of Glades Road with ease. Over all a great visit! Read more
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    Lori
    US

    Best Western Twin Islands - Gatlinburg
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Great Vacation Spot"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very pleased with the service, location, and comfort of the room. We were able to walk to most any attraction we wanted to. Plenty of shopping close by. The bed was comfortable; enjoyed the in room jacuzzi. The included breakfast was very good, the only thing they do not serve is meat, but I'm ok with that. Check in time of 2 pm was convenient. […] I know some locations at the beach are 3-4 pm. Would stay again. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    Happy with Stay
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good
    "Great location to downtown expect a little dated"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We have stayed here before and since we waited too late to get in our time share, we chose Best Western. This hotel is getting a little dated. There were poor popcorn ceiling repairs and what looked like medical tape on some substantial cracks in the wall. We got a smoking room either by not noticing when I made the reservation or that was all that […] was left. When we opened the door the smell was stifling. Went to the store and got a large bottle of Fabreze and a scented candle made it bearable. The location is great for spending time in downtown Gatlinburg. You park free in there lot and walking distance to what downtown has to offer. Read more
    Genuine Expedia guest review
    Other trip
    Oct 22, 2012
    Steve & Teresa
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good
    "Expect the Unexpected"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I made this reservation months in advance but when I got there the very arrogant desk clerk said that he had changed my room because they were much busier than expected and in order to make any changes I would have to pay their current rate, which was higher. In other words, because I was paying less, I was less of a priority for them. As for the room, […] aside from hair in the tub and a dead fridge (which was promptly fixed, to their credit) everything was fine. Read more
    Genuine Hotels.com guest review
    Business trip
    Oct 7, 2012
    S. Price
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 1, 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "polite staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was very polite and always willing to help when asked questions
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2012
    gwen
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Very happy with our stay. Very convenient location and room was very clean. The walls seem to be quite thin and could hear alot of noise so had to have fan or AC on. Other than that it was a good expierence.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    lisa
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "Good location in town"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel and grounds were nice. Pool hot tub was not hot and the AC in the room struggled to keep cool. As a suggestion, hotel should work with town and neighbors to clean up the river front between buildings. Back of some of the buildings from hotel riverfront is unsitly.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    jerry
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "middle of everything"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We enjoyed the stay. The brick walls made the room very dark, and one of the curtains were falling down. But we loved the location, the pool was very nice. Eggs at breakfast were scorched and there wasnt enought waffle mix in the little cups they gave you to make a complete waffle. But we were happy to have breakfast available. being able to walk all […] the way around the river was awesome. We will stay again. Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "just what i needed"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    close to all the sights and the strip. and had a great time but really enjoyed the room. to sit on the back porch and listen to the water and watch the ducks and just talk to and spend time with my husband was the best thing in the world. It brought us closer and helped us relax a little. Loved the hotel and our stay and going back soon,
    Genuine Hotels.com guest review
    3 night romance trip in Aug 2012
    deb and rick
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Great Place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    We had a very enjoyable stay. Staff is very friendly. Older motel but well kept. Great play area for children. Room was clean and beds comfortable. We enjoyed the streams and the ducks... very relaxing. Breakfast was delicious. The only negative was a very slow drain in the tub. We will stay again.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "great stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice room with great local. Close to every thing. Will return
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2012
    fred
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    WE ENJOYED THE STAY VERY MUCH - THE SURROUNDING CREEK PROVIDED EXTRA ENTERTAINMENT AND A RELAXING VIEW. I WOULD STAY AGAIN WITH NO HESITATION.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Take the Grandkids"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Took the grandchildren and they loved the playground and feeding the ducks on the creek. Breakfast was very good and staff at front desk were excellent letting us check in early since room was ready and we needed a place to park to walk to the aquarium. Walked to dinner and the shops. Older motel but very clean. I was really impressed.
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    Martha
    US

    Best Western Twin Islands - Gatlinburg
    1.0 / 5
    Poor
    "Bradybunch Hotel. . Outdated"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    I.was so disappointed in this room. Air conditioner broken plus it smelled so bad. The room was so outdated like in the 70s . Nasty .... The sheets were dirty looking yellow instead of white. please Expedia update your pictures. Very very disappointed. Don't stay here. Grrrrrrrrr .. Very upset.
    Genuine Expedia guest review
    Other trip
    Jul 21, 2012
    Mamacita M
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    4.0 / 5
    Excellent
    "Can't wait to go again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The motel was nice,clean and comfortable. We liked the location, we could walk just about every where we went.
    Genuine Expedia guest review
    Other trip
    Dec 9, 2011
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding
    "Would stay here again"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The ONLY problem I had with this place was that the trash in the bathroom had some tissue in it & there was a little dirt tracked in. Kind of made me wonder what was and wasn't clean. & My husband had to reprogram the TV remote, but that's no biggie to me. Other than that I loved it. Very convenient, just a short walk to everything. Room was very home-y […] & cozy. Heat/air worked great also. This was my first time going to & staying in Gatlinburg & I like Best Western Hotels. This is one that I would definitely stay at again. Staff was very nice & helpful. Check-In & Check-Out was a breeze. Read more
    Genuine Expedia guest review
    Other trip
    Dec 7, 2011
    Brandy B
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good
    "great location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel has a great location with easy walking distance to anything in gatlinburg. The hotel grounds are nice with the stream running by most rooms. The hotel staff was just average....especially one in particular...we called the front desk on the first night because our jacuzzi tub was not draining properly and we spoke with a very grumpy unconcerned […] gentleman....the cleanliness of the hotel was fine except that our jacuzzi hadnt been cleaned from the last guest's visit so we bought some germ killing cleaner and cleaned it ourselves...overall, we enjoyed our stay. Read more
    Genuine Expedia guest review
    Other trip
    Nov 12, 2011
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2011
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2011
    A Traveller
    US

    Best Western Twin Islands - Gatlinburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US
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