"Clean with good customer service"
We were a little surprised at what "vintage" means as it is the older part of the hotel. The Tuscan part is the newer and more expensive side. However, it was very, very clean and the customer service was excellent!Genuine Hotels.com guest review
"A good nights sleep for a good price!!"
For an overnight stay it was all I wished for. Good sevice, a clean room, perfekt beds and a good breakfast.Genuine Hotels.com guest review
"Nice Place to Stay"
I have stayed at this hotel many times while working in the area. It's a nice place, very clean, comfortable beds, good breakfast selection.Genuine Hotels.com guest review
"Proximity to the square a little misleading"
The hotel itself was fine, we paid a premium to stay there the weekend of barrel tasting. The staff was friendly. The hotel was a little dated, could use a face lift. The walk to the square was about 1.5 miles/ 30 minutes. Half the walk didn't include a sidewalk. Overall pleased, better than I expected from a best western but it was a little expensive […] to pay a hotel premium for motel accommodations. Read moreGenuine Hotels.com guest review
Got a good rate online. Not sure that I would pay much more, but the hotel is overall recommendable. I wasn't a fan of the motel-like style but it is very clean.Genuine Hotels.com guest review
"A Wonderful Stay"
The staff was very helpful. They had a nice smoking area. It was covered with places to set. Close to many nice restaurants. Room had patio and fireplace.It was so much better than Doubletree and at a better price.Genuine Hotels.com guest review
It's a Best Western and needs updating. The rate was expensive for what you get. Not real clean but that might be because the furniture and decor is old and gives that overall impression. Ok if you just need to sleep for a night.Genuine Hotels.com guest review
"Less expensive choice from Downtown Hotels"
The hotel is near the freeway, decorated to get an Italian feel, but it is a Best Western. It's a short drive to town center. It's a fine choice if your interest is visiting the area and want to spend your $ on local wonderful food and drink.Genuine Hotels.com guest review
"Greate Location. Very Fancy inside and out"
The room was extremely clean and could see that a great amount of detail was put into getting the room ready. The room looked new, up to date and was also cosmetically pleasing to the eye. It really felt like a get-away. I was really impressed and would definitely consider another stay.Genuine Hotels.com guest review
"My go-to place for wine adventures in Dry Creek"
Always a great place to stay, and right at the entrance to the Dry Creek Valley Wine Region. Nice pools, good free breakfast.Genuine Hotels.com guest review
Great over night get away. Loved the room except the fire place did not work very well. Good price and continental breakfast.Genuine Hotels.com guest review
My boyfriend and I booked this hotel same day and got a very nice room in the Tuscan building for an amazing rate. The room had a fireplace and a jacuzzi tub! The staff were all really nice and accommodating. Just wish the restaurants in the area were open later since we didn't arrive until around 8:30 pm. We went to three different places and they […] were all closed. Read moreGenuine Hotels.com guest review
very nice place and comfortableGenuine Hotels.com guest review
Nice stay they did have some construction going on till almost midnight that was a bummer.Genuine Hotels.com guest review
It was fine, the room was better than expected, fireplace, jet tub and balcony were lovely. The landscaping was very appealing, they captured the feel of wine country very well.Genuine Hotels.com guest review
The room was very comfortable.Genuine Hotels.com guest review
"Biking Dry Creek"
We biked to 4 Dry Creek wineries from the hotel, it was no problem to leave the car there and they were not overwhelmed when we wheeled our bikes in to reception. Hotel was clean and felt safe, walked downtown for dinner (dark but doable) and took a cab back. The cafe across the street is awesome. Great spot!Genuine Hotels.com guest review
So glad we upgraded to a Tuscan room with fireplace and jacuzzi tub. Husband joined me on a business trip and the room was well appointed, breakfast was ok but not great. Staff very friendly and helpful. Would definitely stay here again!Genuine Hotels.com guest review
This motel was fabulous. We got a great deal during the off season and were not expecting such a beautiful hotel. The room was beautiful, and featured a gas fireplace, a whirlpool tub and robes. The hotel has lovely courtyards and many outdoor fireplaces to gather on chilly nights. The staff was helpful, the breakfast was better than average for a free […] hotel breakfast. Loved the room and would definitely go back if I could get this rate again. Read moreGenuine Hotels.com guest review
"Very mixed stay"
The room was comfortable. The bed was comfortable with nice linens. The breakfast was good. The location is convenient but out of the tourist center. The front desk said we could not have a receipt because we had booked through Hotels.com. We wandered looking for the 500 series of rooms only to find they were above the 400s and were not marked. When […] we returned from dinner, we had no hot water. I called the desk and was told to run ALL the water, both sinks, tub and shower, and eventually it would get hot. I couldn't do it. California is in a drought and Healdsburg is in desperate straits. The next morning we had hot water - in 30 second intervals. It was not a pleasant morning shower. We again reported the problem. The front desk was apologetic and claimed to have no knowledge of a hot water problem. Read moreGenuine Hotels.com guest review
"Tuscany in Healdsburg"
Very nice place pay the extra for the Tuscan rooms they are worth it.Genuine Hotels.com guest review
"Great Value in the middle of wine country"
Bed was amazing and I love the pillowsGenuine Hotels.com guest review
"Well below expectations"
There was suppose to be Sauna and steam bath. Both NOT WORKING The wifi service went off for several hours and the personnel at the front desk was unhelpful and not kind Good breakfastGenuine Hotels.com guest review
beautiful room and surroundingsGenuine Hotels.com guest review
"Meh. For the price? Not so much worth it."
A group of friends went to Healdsburg for a long January weekend before we realized it was Wine Weekend. This hotel is actually a timeshare I can trade to, but was unable to trade for this weekend, so we booked through hotels.com. This hotel really did not deliver based on the price we had to pay. The walls are so thin you can hear everything in the […] next rooms. Our neighbors were 4 very drunk girls who partied until 3am, and unbelievably, were up again at 7am. Outside of the neighbors, the room itself was ok, but for a Best Western/Time Share it did not live up to the standard. The toilet was offset and wobbled whenever used, the shower barely drained, the electrical outlets had so many lights and other things plugged in (on many multiple outlets) that I could not find an outlet for my phone charger - hello, electrician? fire department? The outlets the hairdryer plugged into were so old and overused that everything plugged into them fell right out. I am sure that is not safe. I will say, the breakfast was very good. Pancakes and waffles? As well as eggs and sausage? Add bread, english muffins, pastries, yogurt, hardboiled eggs, and cereal, and you've got a great breakfast. Get there before 9:55am, though, because when breakfast ends at 10:00am, it ends at 10:00am! The hotel has a great location to the freeway, and it isn't far from downtown Healdsburg. I would consider staying here again, but not for the price I had to pay for the night I stayed. Read moreGenuine Hotels.com guest review
The bed was comfortable and the room was clean. The breakfast room was well kept and the choices were very adequate for most diets. The outside space is very lovely in the Tuscan area. We have stayed here before, and my only thoughts are that the rooms really need to be updated. The bathrooms have too much space dedicated to the old jetted tubs and […] not nearly enough to the shower. The tiles are old and the grout is stained. The fixtures are also old and need replacing. On the positive, this is a great location for wine tasting tours. Read moreGenuine Hotels.com guest review
I'm a Best Western Guy,been one for 15 yrs now. This is the BEST ONE yet, This property has in all working from check in - to check out!Genuine Hotels.com guest review
"Close to square and main highway"
Excellent staff at front desk and breakfast. The breakfast is great!!Genuine Hotels.com guest review
Well maintained property. A bit dated, but managed.Genuine Hotels.com guest review
Good for the price and very convenient location. I've stayed here three times now and will be staying again when I pick up my quarterly wine shipments. I come to the area to wine taste and go out to the great restaurants. I don't need a fancy hotel for that. We're just sleeping there. The pool and the jacuzzi are nice when the weather permits. The free […] breakfast is ok for free. Read moreGenuine Hotels.com guest review
"best place to stay in the redwoods"
I enjoyed the whole experineceGenuine Hotels.com guest review
"Just a very comfortable place to stay"
From our arriving at the hotel it was very comfortable. The new wing has been done quite well. New pool where one can actually get some strokes on swimming rather than 'bobbing', hot tubs nicely appointed and clean even my wife got in. Room was every nice with bath area separated from bed area, roomy and fire place - oh my. Topped off with a cheerful […] staff, a pretty good breakfast and wine tasting in the afternoon. My wife and I have found our place to stay in Healdsburg, we WILL be back and soon. Read moreGenuine Hotels.com guest review
"Can't beat the price but pick room carefully."
Had one of the updated but older rooms, was clean. This hotel is a Bargain compared to rates at other hotels in the area. We had our kids and all 4 of us fit comfortably into the room with two queen beds, microwave, refrigerator, and coffee maker and free breakfast that was decent. They were pet friendly and allowed our dogs to be in the room with us. […] Only drawback - our room was in the front by the restaurant and gas station - very noisy all night. Would stay again but would chose our room more carefully. Read moreGenuine Hotels.com guest review
"Very nice hotel in wine country"
We got lucky and caught the deal with the jacuzzi bath and fireplace, so the room was very cozy and romantic. The sunrise view from our room was breathtaking. The one downside was that we were placed over the event center with loud music initially playing. Fortunately, it did not last long into the evening. The hotel is a short drive from downtown Healdsberg […] or a short drive to many good wineries, so this is an awesome place to stay. The staff is courteous, but service was average. The room was comfortable and clean, but I have to wonder who designs a shower to point the head out the door. I still wish hotels would put more towels in the bath, but that is everywhere you go. I would stay at this hotel again when I go to Wine Country. It is a great place to stay. Read moreGenuine Hotels.com guest review
"Nice and affordable"
The hotel itself is a beautiful Tuscan style with nice grounds. The room was very comfortable and clean. The bed was wonderful! Nicest hotel under $100 per night in Healdsburg!!!!Genuine Hotels.com guest review
"Going downhill fast!"
Property not nearly as clean as our previous stay last year. Hotel looks to be getting old and not maintained to previous standards. It was acceptable for a one night stay, but we will not be returning anytime soon.Genuine Hotels.com guest review
We loved it and will stay again when we get the opportunity! Thanks for everything!Genuine Hotels.com guest review
"10-15 minutes from airport"
Was greeted promptly and courteously. Room was OK but the clientel was noisy. Dogs barking and kids screaming and yelling. GREAT breakfast!!Genuine Hotels.com guest review
Not good. Someone hacked into the Best Western phone system and was able to call directly into our room pretending to be the manager wanting personal information. Apparently this happens at Best Westerns nationwide. They should really try to figure out how to stop it. Doesn't make you feel secure as a guest.Genuine Hotels.com guest review
I was very disappointed to discover that they had only a handful of channels available for me to watch due to Direct TV problems. I had traveled 7 hours alone that day and badly needed to unwind with television. They offered no apology for the inconvenience, nor did they give me some kind of voucher whatsoever. If I pay that much the least I could have […] is a television!!! Read moreGenuine Hotels.com guest review
"Watch the charge for incidentals!"
Best Western Plus charged my credit card $322 dollars for incidentals. The irony here is there are NO incidentals available at this hotel. In fact, they cater in "free breakfast"(included in the cost of the room). When I discovered the overcharge, I was told there was NO way to reverse the charge until I checked out. Think about a $322 incidental charge […] for a $400+ stay for 4 days. Outrageous! Read moreGenuine Hotels.com guest review
"Reliable and great location"
Best Western is a reliable chain of motels; the location of the BW Dry Creek Inn is hard to beat. Handicapped access room was quite good. We have stayed multiple times here and always been happy with the room and staff.Genuine Hotels.com guest review
"Nice Stay. Convenient to Sonoma wineries"
We had a nice stay. The hotel is convenient to the highway and Sonoma wineries. the room is large with fireplace (depending on which type of room you are staying in). Outdoor sitting areas are very quaint. Complimentary breakfast was just enough to start the day. We had an air conditioner on our neighbors balcony that was really loud so you couldn't […] sit out on the balcony. But overall nice experience. Read moreGenuine Hotels.com guest review
Fantastic hotel. Very clean, very nice rooms. Ours had a gas fireplace and jacuzzi tub. Felt like a fancy hotel for 1/3 the price. Room faced out onto a shared courtyard though we didn't venture out there (too cold in winter). About 1.5 miles from the main square. Would definitely stay here again!Genuine Hotels.com guest review
"Mile walk to downtown Healdsburg"
We had a great stay here following a day of wine tasting in downtown Healdsburg. We had an easy, mile-long walk to get back home at the end of the night. The hotel and grounds are beautiful, and it was well worth the price to be a little outside town but still walking distance.Genuine Hotels.com guest review
When I checked in the staff were so friendly and trying to accomodate. She indicated after my request that I would get an upstairs quiet room and non smoking. Needless to say there were partiers right next door, shouting, arguing, wrestling around, banging on the walls etc. and my room smelled like cigarette smoke. I passed two smokers on the way to […] my room who were smoking in their room and right outside the door. My room was not quiet at all and I got little sleep. I thought the room was very clean and the staff were so nice when I checked it but when I called about smoke they said it was a non smoking hotel. Read moreGenuine Hotels.com guest review
Very knowledgable and courteous staff. great nice sized rooms and delicious breakfast. My place to stay in sonoma wine country from now on.Genuine Hotels.com guest review
Needs updating.Genuine Hotels.com guest review
I did not expect amenities usually seen at more expensive places, such as fireplaces and jacuzzis in the room. The room was quiet and cozy.Genuine Hotels.com guest review
Room was in need of a makeover. Bed was lumpy. AC was very loud. Just not a good experience.Genuine Expedia guest review
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