All hotels in Choeng Thale, Thailand
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 162 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"A few days at a beautiful resort."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful grounds right on the ocean. Nice room and amenities. We enjoyed our dinners next to the ocean and sunrises on the beach. The only thing I regret is that we had two day trips planned and we did not get to enjoy the pool more.
Genuine Hotels.com guest review
2 night family trip May 11, 2015
Leonard
US
5.0 / 5Outstanding
"Great location, great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pool villa is a great option. The villa staff is the best ever. This is a place where you feel you're a VIP. The only field should be strenghtened in hotel: more outdoor programs for kids.
Genuine Expedia guest review
Other trip Feb 17, 2015
Barbara
US
4.0 / 5Excellent
"Dusit Thani for 3 Night Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at Dusit Thani Laguna for 3 nights on the end of our trip Through Thailand. we found the hotel to be in the perfect place to relax and sunbake on the beach. Negatives: This hotel was a little pricy compared to other hotels in Thailand for the same nightly price, the mini bar was extremely overpriced so recommend go to the Market store in the shopping complex in the Laguna area as the prices for their drinks (Beer and Soft drinks) about 60% cheaper. the laundry service was way over priced. A little away from anything to do, Kamala beach is about 10min away with great restaurants and shopping. Positives: it was great to be able to go and have dinner at one of the other Laguna resorts and charge it to our room, taking a boat to and from our hotel to the other Laguna resorts was great. The beach here is fantastic to relax. Rooms are comfortable and bigger for Thailand resorts. Overall we enjoyed our stay at Dusit Thani and would probably stay here again.
Genuine Hotels.com guest review
3 night romance trip Nov 25, 2014
Elizabeth
US
4.0 / 5Excellent
"Golfer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
golf holiday
Genuine Hotels.com guest review
6 night romance trip Nov 9, 2014
Kari
US
5.0 / 5Outstanding
"Thoroughly enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
An overall great experience - staff went out of their way to make our stay enjoyable, the room was spacious and clean with a great ocean view, and the location on the beach made for a terrific brief getaway.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
James
US
2.0 / 5Fair
"Nice hotel but could have been better"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Food was good. Location is privileged but need taxis to move everywhere. My bad review is because the evening before we check out, the A/C stop working and humidity was very high around 90%. I called twice in the morning after and i was told twice somebody will check. Nobody came or care. The manager apologized when we pick the taxi to the airport though.
Genuine Expedia guest review
Other trip Oct 12, 2014
traveling with
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel staff is extremely helpful and friendly. The grounds are beautiful. The room was clean and bed was slightly harder the US standards. But the air conditioning made the room feel damp, including our sheets, which made me turn it off mid day.
Genuine Hotels.com guest review
1 night romance trip Jul 3, 2014
LohDav
US
4.0 / 5Excellent
"A aged but grand hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I booked a deluxe room with lake view, and was given a room on second floor with AC but no air ventilation outlet. When night falls, the room became very humidified and all the beddings and our belongings became wet. Call the reception, they upgraded us one floor up to a room with an AC that has air ventilation outlet; but unfortunately we already lost one night of sleep. Otherwise, this is a fine and lovely hotel, with pleasant staffs and beautiful surrounding. I suggest the hotel renovate their older rooms on the lower floors.
Genuine Hotels.com guest review
5 night romance trip Jun 6, 2014
Ryan
US
5.0 / 5Outstanding
"Excellent - Highly Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
During a period of three weeks while traveling throughout Asia, I had the opportunity to spend 4 nights at the Dusit Thani - and it was the highlight of my trip. From the moment I arrived, until I left - the hotel staff was gracious, friendly, and welcoming. I was very pleased with the price/value - and the secluded nature of the Laguna resort area added to the rest and rejuvenation I was seeking.
Genuine Expedia guest review
Other trip Oct 31, 2013
The Shadow
US
5.0 / 5Outstanding
"Beautiful Beach, Quiet, Away from Touristy Phuket"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
American couple, late 20s. We had an excellent stay at Dusit Thani Laguna and would definitely stay there again. The breakfast was outstanding and the hotel beach is excellent. Great swimming amongst crashing waves at sunset. We loved the location because it's away from very busy areas of southern Phuket and a much quieter beach, not full of chairs and umbrellas and people selling things. There are some great restaurants along the beach front you can just walk to and a free shuttle that takes you around other areas of the neighborhood. Another perk, when you book any day trips to Phi Phi islands or other ports, it seems the location of this hotel allows for you to be the last group picked up and the first ones dropped off....which is not to be taken for granted.
Genuine Hotels.com guest review
5 night romance trip Oct 19, 2013
Dan
US
5.0 / 5Outstanding
"Beautiful room beach front"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a very nice staying, the room was nice, beautiful in details with flowers, and cozy, right in front of the ocean. The staff was SUPER NICE, we loved the staff from the restaurant , but all of them was always nice and helpful. Would definitely stay again at Dusit. The only bad point is that the beach sand is not the best, cause it has lots of small shells/stones, so it kind of hurts our feet.
Genuine Hotels.com guest review
2 night romance trip Oct 8, 2013
Luis Loterio
US
5.0 / 5Outstanding
"Great family stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location for a family holiday. The Laguna estate offers a great variety of activities for kids including pony rides, feeding/patting baby elephants, riding elephants and much more.
Genuine Hotels.com guest review
5 night family trip Aug 12, 2013
A Traveler
US
5.0 / 5Outstanding
"would be perfect in the dry season"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Beautiful resort with excellent customer service. They could really use some more outdoor areas that are protected from the rain with canopies etc., or at least some bigger beach umbrellas. We weren't able to spend much time out by the pool or beach when we were there because of the constant rain storms. There was a nice bar inside, though.
Genuine Expedia guest review
Other trip Jun 28, 2013
A Traveler
US
1.0 / 5Poor
"Mold and dirty rooms"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The room smelled like mold and there was visible signs of mold all over the ceilings and walls. The furniture, phone and closet was dirty. The phone actually smelled when you used it to make a call. The beach was covered with cigarette butts and styrofoam. Would definately not stay again.
Genuine Hotels.com guest review
5 night trip Apr 26, 2013
Thomas
US
4.0 / 5Excellent
"Great Staff. Beautiful grounds."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was perfect. Went out of their way to make sure our stay was comfortable. They were very friendly with the kids. The grounds were incredible. Beach was beautiful. You were never sharing with too many people. Breakfast was great. Getting around the island from DT was really easy. My only issue was the size of the room. We did have an extra bed in the room which made us feel really cramped. Otherwise a great hotel. Would definitely stay there again.
Genuine Expedia guest review
Other trip Apr 8, 2013
Jamal
US
5.0 / 5Outstanding
"Fantastic as ALWAYS!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only reason I am giving the service 4 out of 5 is that they were training a few new employees, but the old staff were wonderful as always!!! Like going to stay with old friends eveytime we stay at Dusit Phuket :) You can not beat the location or the facilities for a fun filled family vacation with golfing parents. Can't wait until our next stay ....
Genuine Hotels.com guest review
14 night family trip Mar 23, 2013
A Traveler
US
4.0 / 5Excellent
"Great for a relaxing vacation on the beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very relaxing and beatiful Thai cultural setting, the hotel situated on a quieter beach with many local restaurants and bars on the beach, we loved it! We enjoyed our beach walk, elephant ride on the beach. Massages on the beach is superb.
Genuine Expedia guest review
Other trip Jan 1, 2013
Alice
US
5.0 / 5Outstanding
"Great 7 days"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in the pool villa or 7 days, the staff were very helpful and friendly. The villa has a small pool which was enough for kids and relaxation.
Genuine Expedia guest review
Other trip Dec 29, 2012
Marwan
US
5.0 / 5Outstanding
"Love it !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Not the first time we choose this hotel , and not the last, love it, beach of this hotel awesome .
Genuine Expedia guest review
Other trip Dec 28, 2012
Khaled
US
5.0 / 5Outstanding
"Greag hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I luv this hotel is just amazing!
Genuine Hotels.com guest review
12 night romance trip Nov 21, 2012
A Traveler
US
5.0 / 5Outstanding
"Great getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here for 3 nights and was very impressed by the hotel's friendly staff, the quality and value of their Thai restaurant (Ruen Thai), and the clean and extensive beach. The Laguna Beach area, in which the Dusit Thani hotel is situated, is an integrated real estate development and provides all facilities and services one would need. It's a great place to spend a few days of downtime by the beach. Free wi-fi throughout the property.
Genuine Expedia guest review
Other trip Oct 20, 2012
Sandy
US
5.0 / 5Outstanding
"super"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
nice view and location.frindly atmospher and very secure area.
Genuine Expedia guest review
Other trip Sep 13, 2012
k m ksa
US
4.0 / 5Excellent
"Excellent service from a well known brand"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Despite the relatively aged and traditional Thai decor of this resort, the service throughout my trip has been outstanding. The staff were courteous, helpful and spoken decent English. In particular, the concierge was able to arrange the excursions I asked for. The (ocean view) room was clean and decent sized. Though the catch is... it wasn't exactly ocean facing. I had to walk out onto the balcony and look to my right in order to see the ocean. All-in-all my stay was comfortable and enjoyable.
Genuine Hotels.com guest review
3 night trip with friends Jul 2, 2012
Eugene
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
A wonderful welcome by Reception staff. The hotel is nice, but looking a little dated. Mirrors behind the bed were an interesting fitting. Lovely grounds and facilities. Located Mid way between the airport and Patong night life (20 mins by taxi) . Good accommodation for families or couples. Great value.
Genuine Hotels.com guest review
1 night romance trip Apr 27, 2015
Craig
AU
3.0 / 5Good
"Great location, but resort a tad old"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The resort has a great location and a very convenient beach access. We stayed for 4 nights at one of the beachfront villas, and it took only a couple of minutes to reach the beach from the villa. The beach was great, and our 3-year old also loved the very generous open green area just outside our villa. The restaurants and the food was decent. The resort appears a tad old, but it did not matter much given we spent most of our time in the beach, the pool or the open green area. The disappointment was the lack of knowledge on the part of concierge, who apparently did not know much about the areas which we could explore around the resort.
Genuine Hotels.com guest review
4 night family trip Apr 3, 2015
A Traveler
SG
4.0 / 5Excellent
"A Relaxing trip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Relaxing. The limosine man is very helpful.
Genuine Hotels.com guest review
3 night family trip Mar 19, 2015
A Traveler
AS
5.0 / 5Outstanding
"very comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Must visit location. Has a beautiful beach and a wonderful ambience
Genuine Expedia guest review
Other trip Jan 13, 2015
Rajiv
GB
1.0 / 5Poor
"Dated and bland and unethical. AVOID!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The lobby and drive up to the hotel is amazing. The check-in experience is fantastic too but then they walk you through what feels like a 70s council block to get to your room which is very brown and a little tired. It is perfectly clean and has great views over the ocean but it felt very dated and bland. Remember, it is not cheap to stay in a decent hotel in Phuket! What I really hated was the addition of a baby elephant paraded up and down the beach during the day. Why? This offers no additional value to anyone and I dread to think what suffering the poor animal has gone through simply to be a mild amusement for the hoardes of Russian children staying at the Dusit Thani. Stop this practice now and re_home the elephants to a sanctuary immediately!
Genuine Hotels.com guest review
3 night business trip Nov 5, 2014
David
GB
5.0 / 5Outstanding
"Great stay at Dusit Thani Phuket"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay at Dusit Thani. The staff were really helpful right from check in till our departure. We like to thank Ms Noraemon for showing us around the villa n answering all our queries. We stayed at the Laguna pool villa n everything was perfect. The beach was clean with lots of deck chairs and we enjoyed swimming in the sea followed by a dip in our private pool at the top of the villa. We also enjoyed the breakfast and afternoon tea at La Trattoria. Overall a great trip !
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
A Traveler
SG
5.0 / 5Outstanding
"Great Hotel off the beaten path of Phuket!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very very nice and the price was right when we booked it in Thai Bahts!
Genuine Hotels.com guest review
3 night family trip Oct 14, 2014
Sabina
AS
4.0 / 5Excellent
"Very good luxury hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice setting and a very clean and comfortable room . I personally found the hotel very expansive as i had a foot injury and didnt want to walk too much. The beach is very beatifull now that they have cleared all the vendors,bars and restaraunts away,but the downside is there are no chairs and umbrellas .
Genuine Hotels.com guest review
2 night romance trip Oct 18, 2014
andrew
GB
3.0 / 5Good
"Nice Hotel, nothing to do"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel, nice rooms, lots of shady places to sit on pool lounges and stare but nothing to do, prices for everything overinflated but then again coming from patong maybe we expected to see comparable costs. All tours were much much more expensive then they are in Patong so if you were none the wiser you would pay almost double for everything. If your aim is to sit stare and eat than this is the place. My advice, use the taxis standing by in foyer not the hotel transport you will save a fortune, don't book tours through hotel book through tour kiosks on sand and barter. Buy food , drinks from beach vendors. Worth a drive by taxi to patong to do shopping at jungceylon and surrounding markets for day, huge!!!!! price difference.
Genuine Expedia guest review
Other trip Oct 25, 2014
sarah
AU
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awesome hotel, great location.
Genuine Hotels.com guest review
4 night trip Sep 2, 2014
A Traveler
AU
5.0 / 5Outstanding
"One of the nicest hotels on Bangtao"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Top notch hotel. If you want the full 5 star resort treatment on a quiet(ish) beach... this is one of the top choices. Bangtao is a much quieter, more family oriented beach than the party beaches further south - it makes a very good choice for families or people wanting some peace and quiet.
Genuine Hotels.com guest review
1 night trip May 10, 2014
A Traveler
AS
5.0 / 5Outstanding
"Lovely Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful time at this hotel. Staff always friendly and helpful. We stayed in the Club Room and it was wonderful. Lots of room and large bathroom with separate bath and shower. We like that you could get the boat shuttle around the other hotels and use the kayaks around the lagoon.
Genuine Hotels.com guest review
10 night family trip Aug 13, 2014
Ang3m5
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great Service, Clean Rooms, and Fantastic Sea View..... Will visit again for sure
Genuine Hotels.com guest review
5 night family trip Aug 15, 2014
A Traveler
IN
4.0 / 5Excellent
"Very good location for a family holiday!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed in Dust Thani from July 19-23. Very good for family. Great location. The beach is pretty much used by the guests only- not crowded. Children's play area is great as well. Only concern would be the service at the Cafe during morning breakfast. We felt they are under staffed at there and service is quite slow and not very helpful during the breakfast period when the crowd is at its maximum in that restaurant.
Genuine Hotels.com guest review
4 night business trip Jul 19, 2014
Roy
SG
4.0 / 5Excellent
"Enjoyable and Memorable"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Upon arrival, check-in was efficient and swift. But our luggage bag took nearly 30 minutes to reach our room. The Club room that we booked was in dire need of a thorough refurbishment. Ie. Cracks in bathtub, volume button on tv remote doesn't work, door to patio doesn't glide properly (needed to arm wrestle the door to get it opened and locked), front door lock doesn't work (had to triple check each time to ensure it was properly closed and locked)... we were about to give up hope with the Dusit Thani brand. Luckily the management attended to our complaints and rectified the problem immediately and we ended up enjoying the rest of the trip.
Genuine Expedia guest review
Other trip Jul 17, 2014
Jamie
MY
5.0 / 5Outstanding
"Close to beach & great setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent accommodations for families in the villas.
Genuine Expedia guest review
Other trip Jul 13, 2014
Stu
AU
5.0 / 5Outstanding
"Fantastic service, very clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A real haven of peace and tranquility, however, food is overpriced (considering there are much cheaper alternatives of the same quality in the surrounding area) .
Genuine Hotels.com guest review
5 night trip Jul 3, 2014
A Traveler
GB
4.0 / 5Excellent
"long weekend at Dusit Thani"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The common areas of the hotel are spacious and nice. Rooms and linen need an uplift. Spa services are superb. We had a nice time. Breakfast was very good.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
HK
4.0 / 5Excellent
"Perfect for family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent service... Recreational desk offers day trips but they are slightly expensive ...wish the private beach on site offered water sports .. Amazing buffet spread for breakfast .. Overall felt happy n worth the money
Genuine Hotels.com guest review
3 night trip Jun 19, 2014
Bharath
IN
5.0 / 5Outstanding
"Great ambiance large room with balcony"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great breakfast, a variety of western and Asian items to choose from. Spend most of the time around the pool. Free shuttle bus to drop off point within five minutes to supermarket and restaurants. A few restaurants along the beach. Alternately the restaurants will come and pick you up and drive you back after dinner. There is also a free ferry that drops you to various hotels along the laguna lake.
Genuine Expedia guest review
Other trip Jun 17, 2014
Mitch
AU
1.0 / 5Poor
"great villa, great location, great service"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
i am not happy about the housekeeping, they did not fill the supply daily, likes towels, bathrobes, bathsalt. And collected my unfinished complimentary chocolate. They also did not clean the pool, and the balcony, I found leaves and rubbish everywhere from my private pool and balcony. Poor lighting in my sitting room and dinning room.
Genuine Hotels.com guest review
3 night trip May 26, 2014
ivy
AS
4.0 / 5Excellent
"Great resort for family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was nice and comfortable stay.
Genuine Hotels.com guest review
4 night family trip May 16, 2014
SULTANIA
IN
4.0 / 5Excellent
"Great Staff Service but Conditions a bt tired"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great staff at reception, concierge (with good advice on car rental and places of attractions), housekeeping. But, room condition a bit tired, with the bathroom sliding doors almost coming off the track and at least a mosquito was flying around each day in the room despite daily cleaning. The pool is tiny compared to neighbouring hotels, and by 1130am, at a certain part of the pool, we can already see a layer of oil (possibly from sun block lotion) floating amidst dried leaves dropped from casuarina trees around. however, the garden, kids playground (aged with some rust) are very well shaded, so don't have to worry about too much Sun exposure. A nice private beach stretch. Overall, a good experience.
Genuine Hotels.com guest review
4 night family trip May 13, 2014
RL
SG
5.0 / 5Outstanding
"friendly staff that cant do enough for you"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We found the hotel staff to be very friendly and we thought the service was great. The dusit Thani is part of the Phuket laguna resort, we visited the Bayan Tree and the Outrigger hotels we found that the service and staff was better at the Dusit and although the other hotels felt more modern in the decoration the experience at the Dusit was more enjoyable. We enquired before we went about being upgraded to a club room, when we arrived they did not have any club rooms available so they gave us a landmark suite for the price of a club room, i have to say the suite was extremely nice and not dated in the decoration. We had a fantastic holiday and we feel a big part of this was down to the friendly and helpful staff.
Genuine Expedia guest review
Other trip May 19, 2014
justin
GB
5.0 / 5Outstanding
"honeymoon in Laguna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Dusit Thani Laguna is a great place to stay if you want to be in a more private, secluded part of Phuket. We were here for 4 nights and were welcomed with a lovely fruit basket, bottle of reserve red and a cake to begin our celebrations! The hotel is well-designed and airy, with great views of the beach. The enitre Laguna area is a residential/ hospitality real estate development with many good resorts such as angsana spa, banyan tree, movenpick and outrigger, all spread along one long stretch of beach. All of these hotels are inter-linked, you could check into one and eat a meal at another, bill it back to your hotel room! There are also free shuttles (by ferry and by tuk-tuk) plying between the hotels. The breakfast is great with plenty of vegetarian options too. The staff is friendly and will give you good local food and nightlife tips when asked. The best part we found about this hotel was that there were plenty of options to eat outside of the hotel: there are small restaurants (shacks) on either side of the beach, so a ten-minute walk, and you have great-priced food (the hotel food is a bit pricey and we were on a budget). The best place we found was this restaurant called 'Lotus' near the movenpick which serves fresh seafood to order which you can enjoy by the seaside with live music. Also, the beach has a few tour operators who can book your day trips. Please remember to negotiate for the prices! Overall, great place to stay, specially with family.
Genuine Hotels.com guest review
4 night trip Apr 22, 2014
Abhiroopa
IN
4.0 / 5Excellent
"Very nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good overall experience in the hotel the only big difference is photos of the Ocean Front Room are the work of a great photographer as there are no ocean front rooms just ocean view and pretty far too.. Anyway overall great place
Genuine Expedia guest review
Other trip Apr 28, 2014
roby
GB
4.0 / 5Excellent
"Hotel at beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic location, great hotel. Good for children. Lovely pool & great family vacation
Genuine Expedia guest review
Other trip Apr 18, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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