All hotels in Dublin, Ireland
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 275 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"Exceptional"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I truly enjoyed this hotel. It's one of the first stops off the bus when arriving from the airport. The room I booked was the least expensive so I expected a tiny room. To my surprise it was very spacious. Even the bathroom has an incredible amount of space. I was very impressed. The beds were comfortable. Clean bathroom and linen. The staff was more than helpful. The breakfast was fantastic. I wish I had booked it with my stay. The gym is a legit gym with huge swimming pool. The location was incredible. It's very close to the luas which is the best way to get around in my opinion. The restaurant food was really great. I honestly couldn't complain about anything if I tried.
Genuine Hotels.com guest review
4 night trip May 11, 2015
Alan
US
2.0 / 5Fair
"If sleep not your thing this hotel is for you"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Lovely hotel but don't expect any sleep - between deliveries all night, the noisiest cleaning staff I've ever come across and the renovations it meant sleep is not an option
Genuine Hotels.com guest review
2 night business trip May 11, 2015
michael
US
5.0 / 5Outstanding
"Clean Hotel in Nice Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for 1 night and got upgraded to a suite for no charge. The room was amazing and had a fantastic view. This hotel is about a 15-20 minute walk to the Temple Bar area and is very close to the local public transportation. The staff were also very nice.
Genuine Expedia guest review
Other trip Feb 18, 2015
Steve
US
5.0 / 5Outstanding
"Great stay in Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This place has the most wonderful staff. Everyone is nice and attentive. The rooms are very clean and modern, also very comfortable.
Genuine Expedia guest review
Other trip Jan 6, 2015
Jess
US
4.0 / 5Excellent
"Pleasant 4 Star Hotel - bit out of the way"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Traveled in winter and over the Xmas period. Hotel was very well cleaned and decorated for the holidays, which indicates attention to detail and to the experience of the traveler. Hotel maid service was excellent. Hotel front desk staff was barely attentive. The worst thing I can say about the hotel is that it is a bit off the beaten path and away from most sites and hotspots. However, it is on the light rail stops (the Luas) and is a quick ride over to the train station, shopping, Temple Bar, and the like.
Genuine Expedia guest review
Other trip Jan 4, 2015
Drew
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
Enjoyed our stay at The Spencer recently. Good location when attending The Bord Gas. Would have no hesitation staying again.
Genuine Venere guest review
Other trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"An Excellent Place with Excellent Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A friend and i stayed the weekend and was very pleased with the Service at this Hotel. The staff in all areas were excellent and friendly. We even brought Roman a desk clerk some baked items one night for his helpful service.
Genuine Hotels.com guest review
3 night trip with friends Nov 28, 2014
Sidney
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, modern, fully functional hotel. Great wi-fi, nice pool, walking distance to the sights of Dublin.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly and Professional Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My stay at the Spencer was a pleasure. The staff were very welcoming and helpful. The Spencer will appeal to those who prefer modern amenities and comforts. I was in Dublin to do the marathon and preferred to stay in a higher quality hotel in quieter part of town. The Spencer was exactly what I was looking for. It was just a 10 minute trip to City Centre on the Luas, so it was easy to get to the tourist sites, but far from noise of the Temple Bar. I really enjoyed running along the Liffey and exploring neighborhoods around the river. It was a 15 minute walk to Merrion Square.
Genuine Expedia guest review
Other trip Nov 2, 2014
Maggi
US
4.0 / 5Excellent
"A clean, modern, comfortable hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed staying at The Spencer. It was less expensive than most of the comparable hotels in centre city Dublin. The room was clean and sizable and we had a nice view of the river.
Genuine Expedia guest review
Other trip Nov 1, 2014
Sasha
US
5.0 / 5Outstanding
"Beautiful hotel close to everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Dined in the hotel restaurant. Service was a little off, but the food was delicious. Small problem with meal quickly resolved. Location is perfect for access to attractions, shopping, and restaurants. We could walk everywhere!
Genuine Hotels.com guest review
2 night romance trip Oct 18, 2014
Katherine and Jim
US
3.0 / 5Good
"Staff is undertrained and overwhelmed"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Problem 1: We could not get internet in our room. We called this to the attention of the hotel staff 4 times, with 4 people and got 4 answers, from "we'll check on it and move your room if necessary" to "there is nothing we can do." Then no follow ups from any of the 4 the staff. Since I was there on work, the internet was critical.....and i had to sit out in the hallway to get it. Then, was there any compensation on the rate at check out? Comp some of my bar or room charges? Nope. Problem 2: The bar is fun and hip and young, but the waitress didn't think it was possible to make a regular Martini, and thought an IPA mean Irish Pale Ale.
Genuine Expedia guest review
Other trip Oct 12, 2014
Jim
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Amazing staff. A bit away from all the tourist places. Lobby turns into a disco night. Excellent food and cocktails.
Genuine Hotels.com guest review
1 night trip with friends Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very easy and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was wonderful. It was about a ten minute walk to Temple Bar and the area we were in was super quiet. Staff was incredibly friendly and the room was very clean. They had the desk staffed 24/7 and even helped us get a taxi at 4am for the airport.
Genuine Hotels.com guest review
2 night romance trip Aug 19, 2014
Catherine
US
5.0 / 5Outstanding
"Nice hotel in walking distance to city center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was nice. Check in was quick and staff pleasant. Room was clean and fine for our stay. We spent a lot of time out and about but it was nice to come back to. Out front of hotel is a stop for for the airport bus and the docklands tour bus from the Dublin bus city tour. You can walk to the city center in less than 20 minutes (it was just my husband and I but no kids). Overall hotel was nice and we had no complaints.
Genuine Expedia guest review
Other trip Aug 11, 2014
Sam
US
5.0 / 5Outstanding
"Stay here."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a fantastic hotel! Friendly staff, prime location, and large, comfortable rooms.
Genuine Expedia guest review
Other trip Jul 14, 2014
Jason
US
4.0 / 5Excellent
"For Business"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The Spencer (many people still know it as the Clarion) is very modern, very clean and comfortable but pretty "soulless." It is probably mainly appropriate for business travelers because it is located in the heart of the modern business district which is well away from the center of town. Having said that, downtown access is quite easy via either a pleasant stroll along the Liffey or by hopping on the "Lulas" (light rail) which is only a half block away.
Genuine Hotels.com guest review
2 night trip Jun 10, 2014
Bill
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Would have been nice to be told the name of the hotel was changing.... Doesn't take long to drop out an email ? We walked around for 20 minutes looking for the Clarion....
Genuine Venere guest review
Other trip Mar 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice new hotel in the IFSC section of Dublin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Although Hotel seems out of city center - it is on a direct run from the airport on the 747 Dublin bus into the city and in back of the hotel is a Lewis Stop. Hotel is relatively new and in good condition with a pool/gym. Bedding and room are modern and if you get a room in the front of house there is a good view of the Liffy river and city. Pretty good value for the money
Genuine Expedia guest review
Other trip Feb 18, 2014
Brian
US
4.0 / 5Excellent
"comfortable and convenient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
There isn't a cozy feeling about this hotel, more like a get-on-with-your-business vibe. Fitting, I guess, for being next to the IFSC and the convention center. However, our two days there were enjoyable. Room was very nice overlooking the Liffey. Bed very comfortable. Breakfast offerings were wide and tasty. The location was very good for walking into centre city or for hopping on the bus or tram.
Genuine Hotels.com guest review
2 night trip Jan 14, 2014
Michael Smyth
US
2.0 / 5Fair
"Basic utility hotel close to the convention center"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel has all the charm of a stay at a hospital. The interior design of the hotel seems to have achieved the goal of expressing as little personality or charm as possible. The food is particularly dull. Their traditional Irish breakfast is of very low quality and lacking in flavour. It seems, judging by the shrunken sausage, rubbery bacon and eggs, and dry flavorless potatoes that the food is prepared the day before of the lowest quality ingredients available. After the second day, when not enjoying one of the many other restaurants or pubs in Dublin, we found ourselves walking down the street to Jury's for a meal rather than endure another at the Clarion. The restaurant and bar staff seemed entirely lacking in appropriate training. We sat in the lounge on three consecutive afternoons for over thirty minutes before deciding to go elsewhere while the staff hurried about and chatted while ignoring us and everyone else. I was surprised to be under the impression during the entire five night stay that the owners and management of this hotel seem to have absolutely no experience running restaurants or hotels of any kind.
Genuine Expedia guest review
Other trip Dec 18, 2013
Kearnan
US
5.0 / 5Outstanding
"Convenient to City Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter and I stayed at the Clarion for a mother/daughter vacation. The staff could not have been nicer. From the maids that cleaned our rooms to the front desk people, the manager, and a special thanks to Eamon, our concierge. The rooms were larger than many European rooms , comfortable and very clean. The location is excellent, away from the hub of Dublin City Center, yet easily accessible to all the must see sights. If I return to Dublin I would definitely stay here again.
Genuine Hotels.com guest review
5 night family trip May 19, 2013
A Traveler
US
4.0 / 5Excellent
"Very nice two night stay here"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
My wife and I just came back from a week in Ireland and spent two nights here. It was a very nice hotel with great staff. We had a snafu checking in because our room wasn't ready. We had them hold our bags and went out and found a bite to eat. Our room still wasn't ready a couple of hours later, but when we finally were able to check in, our bags were gone. Yes, you guessed it, they went ahead and took them to the room for us proactively. Hotel breakfast buffet was pricy - 15 Euros per person, but excellent. If I had to do this over again, I would have booked rates that included breakfast.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Bit of a walk ..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
We spent two nights here at the beginning of a 10-day visit to Ireland. It was a bit of a walk to get to the hop-on-hop-off bus stop. On the plus side, there were a couple nice little breakfast / coffee shop places just down the walkway to the left of the hotel (facing it from the street), which was handy. Also a little grocery store. Famine memorial statues were just down the street, as was the tall ship (Jenny Johnston?). Rooms were nice and had internet access. Hallway carpet was very dirty ... in need of replacement. Hotel staff was very nice and helpful when we were inquiring about getting to the airport to pick up our rental car. We were inquiring about a taxi, but the told us about a airport shuttle bus for 3 euros that was due any minute. We rushed to get our stuff from out room, and the gentleman from the front desk came to help when the bus pulled up.
Genuine Hotels.com guest review
2 night family trip May 3, 2013
Sandi
US
5.0 / 5Outstanding
"Great hotel, would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love the price of the hotel for the quality - it was very nice and comfortable. The staff was excellent. Also, it is extremely close to the Dublin LUAS (light rail) and was easy to get back and forth to the CityCenter. The airport bus (747) also drops off and picks up in front of the hotel. We would definitely stay here again.
Genuine Hotels.com guest review
3 night family trip Mar 15, 2013
David S
US
4.0 / 5Excellent
"a reasonable hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall a good hotel for the price. Nice, clean and well located
Genuine Expedia guest review
Other trip Dec 27, 2012
Chris
US
4.0 / 5Excellent
"Easy Access to Dublin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location and right next to a stop on the Luas; thus, making it very easy to get down to O'Connell St to grab other public transportation. A good place to use as HQ while visiting Dublin.
Genuine Expedia guest review
Other trip Nov 5, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A bit of a walk to the main attractions but not to bad
Genuine Hotels.com guest review
Other trip Sep 4, 2012
Phillip
US
5.0 / 5Outstanding
"Nice hotel, clean and well-run."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel, clean and well-run. Pool in the basement is a nice break for families.
Genuine Expedia guest review
Other trip Aug 30, 2012
A Traveler
US
3.0 / 5Good
"Mediocre at best"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
the cleaning staff cleaned the room but more often than not forgot to replace all the towels, did not replace the soap, or coffee or the water, The bed linens were made of polyester so you invariably wake up all sweated up They missed a wake call
Genuine Expedia guest review
Other trip Aug 19, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was beautiful the breakfast was amazing. Would definitely recommend this hotel the staff were very friendly
Genuine Hotels.com guest review
2 night romance trip Apr 29, 2015
A Traveler
IE
5.0 / 5Outstanding
"Long weekend break with partner"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel and facilities, will be returning.
Genuine Hotels.com guest review
2 night romance trip Apr 16, 2015
Christy
GB
5.0 / 5Outstanding
"Couples teather date."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room had the most amazing view. You could see all of Dublin. It had a sizeable balcony and the staff were only too happy to open our bottle of wine they also asked if we had wine glasses and provided those. The bed was very comfortable, as were the pillows. The hotel was perfectly located. We were staying to enjoy the teather which was less than a 10 minute stroll away. But there's also a tram to the city and plenty of bars around including the boat where we enjoyed a drink before returning to the room.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
A Traveler
IE
5.0 / 5Outstanding
"Deb"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a lovely stay. Hotel was clean & staff very friendly. Car park was a little hard to find badly sign posted ! I was a little disappointed that we couldn't availe of the spa as we didn't book 10 days in advance !! But all in all we'd stay again
Genuine Hotels.com guest review
2 night romance trip Mar 15, 2015
Deborah
IE
5.0 / 5Outstanding
"I always stay here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I work in Dublin 5/6 times a year. This was the client's hotel of choice and I see why. It has changed hands since I first stayed here. The service and facilities are as good, if not better.
Genuine Hotels.com guest review
1 night business trip Mar 11, 2015
Paul
GB
5.0 / 5Outstanding
"Great hotel with a few minor points"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good position and nice hotel little pricy at the Bar but normal for hotels in Dublin. Breakfast is a little limited no porridge or fried eggs. The Gym is very good
Genuine Hotels.com guest review
2 night business trip Mar 4, 2015
Trevor
GB
5.0 / 5Outstanding
"Well worth a stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An excellent hotel with a fantastic restaurant! A little out of the centre but I Really enjoyed my two night stay with a friend. Most staff were really friendly and helpful. Would definitely stay again.
Genuine Expedia guest review
Other trip Feb 19, 2015
chloe
GB
5.0 / 5Outstanding
"Lovely hotel with great facilities"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very professional orientated hotel. Lovely finish and room was very comfortable and had nice finishing touches. Isn't too far a walk to the city centre and its nice to walk along the river anyway. Spa facilities were an added bonus- made for a relaxing stay!
Genuine Expedia guest review
Other trip Feb 10, 2015
student
GB
5.0 / 5Outstanding
"Nice hotel! great stay!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed in this hotel for a night stop over from Dublin and it was a great place to stay and staff is friendly. The only thing we didn't like about this hotel is that we find the room service charges are bit too high...
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
IE
5.0 / 5Outstanding
"A great hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel decor is amazing. The room was great; great facilities e.g. bathroom, beds, tv. Can't fault the staff either. Within walking distance to the centre and other tourist locations.
Genuine Expedia guest review
Other trip Jan 27, 2015
Jack
GB
5.0 / 5Outstanding
"Very convenient for convention centre"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
A little out of town but good for the convention centre. Good food in the hotel
Genuine Hotels.com guest review
4 night business trip Jan 19, 2015
A Traveler
IE
5.0 / 5Outstanding
"lovely hotel walking distance to city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
hotel room exceeded my expectations. I went for the largest bed option and the room was lovely and spacious with everything you would need available to you. Staff were friendly and helpful. I would recommend and visit again.
Genuine Expedia guest review
Other trip Jan 13, 2015
kirstie
GB
4.0 / 5Excellent
"A great all-rounder"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We spent a long weekend in this hotel and we loved every minute of it. Our room had a view of the river which we loved! A stylish & clean room with a very comfortable bed. Relaxing in the spa facilities after a long day walking around Dublin was just what we needed. The location of the hotel is great, so close to all the shops and restaurants. But if you don't want to go out the hotel's restaurant is amazing, the food so full of flavour and fresh - all East inspired food, I had Thai red curry. Staff were always friendly and helpful. Thank you for a great time.
Genuine Expedia guest review
Other trip Jan 7, 2015
Sarah & Mark
GB
5.0 / 5Outstanding
"Great visit."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A very clean modern hotel with really friendly staff. It's a little way from the main areas of Dublin but overall very good value for money.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
PAUL
GB
5.0 / 5Outstanding
"Nice close to centre"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel lovely food and looking over the river
Genuine Expedia guest review
Other trip Dec 24, 2014
lesley
GB
4.0 / 5Excellent
"Perfect for couple holiday"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
15mn walk to o'connell bridge/temple bar, lovely business/docks side of town with tram and buses outside. Quiet and clean room, car parking easy and affordable. Really happy with stay
Genuine Hotels.com guest review
2 night romance trip Dec 18, 2014
A Traveler
GB
4.0 / 5Excellent
"Pleasnt change from a chain"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice to get away from the usual chain hotels in a good location for the finance distric
Genuine Hotels.com guest review
1 night business trip Dec 15, 2014
A Traveler
GB
2.0 / 5Fair
"Roof top spa"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I had booked this hotel on the premise of it having a roof top hot tub, as shown in the photos in the expedia descriptor. When I arrived they didn't have one! No one really cared, apart from the helpful, and really friendly leisure staff, who went out of their way to find out what happened, and even get us some wine sent up to the room as a gesture. The reception staff never sent it up though, no one knows where it went. Another issue is when I booked it was at a flat rate in GBP, but when I got to the hotel the price was £17 more. The surly reception couldn't care less. Apart from the really great leisure staff, the hotel is a let down. Not four star certainly. There are no mini bars in the room.
Genuine Expedia guest review
Other trip Dec 21, 2014
jen
GB
3.0 / 5Good
"A little out of the way but a lovely modern feel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very noisy at night we were kept awake especially on Saturday night. Otherwise it was very comfortable. The music in the lounge area drove us mad it was on all the time.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Gem in the City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed in the Spencer at a recent concert in the 3arena and literally don't have a bad word to say about it. Start to finish - flawless. Well worth the price.
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2014
A Traveler
IE
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