"Wrong side of the island"
Horrible location near freeway overpass and airport. Didn't realize it was in an industrial area with nothing to do. Paid $80+ for a cab ride (one way) to a luau we scheduled prior to our arrival. Staff unfriendly not very helpful.Genuine Hotels.com guest review
"Reasonably priced hotel near Honolulu airport"
Reasonably priced; close to the airport and to Pearl Harbor, the reason for our trip. It would have been nice if parking would have been free but that was the only negative.Genuine Hotels.com guest review
Great stay! Got to the hotel to check in and Megan, the receptionist gave us an upgrade to our room. We were treated with a beautiful suite that overlooked the marina. I would definitely go back there and stay again. The room was clean comfortable and very nicely furnished with a kitchen living room and master suite.Genuine Hotels.com guest review
Staff was friendlyGenuine Hotels.com guest review
"I wouldn't stay here again if it was free."
I sleep in hotels 60-70 nights per year and this is in the running for the worst hotel I've ever stayed in. The main issue is the fact that it's built right over the top of a freeway. From the first room they gave me on the 7th floor I could have tossed a rock underhand onto the busiest freeway in Oahu. There was no apparent noise barrier in the hotel […] and the noise from the cars was all consuming. I complained and was first told there were no other rooms, then after a second complaint they came up with one 10 doors down the hall. This second room had pretty awful traffic as well but was slightly better. On top of the fact that the hotel is built into a freeway it's pretty rundown and more than a little depressing. Also don't plan on walking anywhere to eat or get entertainment. It's a sea of car dealerships and traffic. Bottom line is don't do it, stay somewhere else. Read moreGenuine Hotels.com guest review
STONE'S THROW FROM NOISY FREEWAY, HOTEL RESTAURANT CLOSED (TU, WD, TH.) NO OTHER REST. WITHIN WALKING DISTANCE. NEVER AGAIN!!Genuine Hotels.com guest review
"Close to airport"
Old, no outlets where needed (desk). Existing outlets worn. Noisy Old , depressing dining roomGenuine Expedia guest review
Clean and comfortable. Close to airport!Genuine Hotels.com guest review
"Easy access to airport and some great eating close"
Room right next to the elevator. Sounds like somone vaccuming the entire night.Genuine Expedia guest review
"Cancellation no refund"
Our flight was delayed at COS because of mechanical problems so our flight from LAX to HNL was missed. We called from the airport when we saw we would not make the flight to HNL and would not able to stay in the hotel that night. When I asked about a refund I was in kind words told tough luck.Genuine Expedia guest review
Lumpy bed. Dingy room. Forced parking fee. Unable to control the individual climate of our room. Stuffy and warm.Genuine Expedia guest review
"Conveniently close to airport."
If you are flying in or out of Honolulu International or Hickam AFB, this is a very convenient airport hotel. There are a fair amount of restaurants and a Starbucks within walking distance.Genuine Hotels.com guest review
"stop off pon way to Kwajalein Atoll"
I am Allens Step Daughter he paid for this trip , my first stay here but Allen has staid here many times and recomended this hotel to me , the visit was very nice the staff was very polite and helpful in all my needs were metGenuine Expedia guest review
"Not worth the price"
This hotel is worn. The room was in okay condition, but the carpet and bathroom had that underlying dirty feeling. Hotel is also used by locals for business purposes (Hotel.com doesnt let us state what type, but you get the idea). Only positive is it is close to the airport. Hotel is too expensive for the condition.Genuine Hotels.com guest review
overall it was a good experience, no further comment, see improvementsGenuine Expedia guest review
Courteous, helpful front desk. Meticulous room cleaning maids. Good beds, Could use new pillows and furniture. Not ideally located for tourism, but conveniently centered to all recreational locations and airport. Parking security watch observed.Genuine Hotels.com guest review
"Nice hotel for a long layover. (one night)"
I usually use this hotel to spent the night because is near to the airport.Genuine Expedia guest review
"Good airport hotel"
Good breakfast at the restaurant, but it's not included.Genuine Expedia guest review
"Home Away From Home"
My stay at the Plaza was exactly what I expected. That's why I went there in the first place. The blackout curtains , the courteous staff , the quietness considering we were at the airport area with the joint base next door. I got exactly what I wanted out of this stay ... Much needed Rest.Genuine Hotels.com guest review
"Not the experience I expected"
We stayed at a Best Western in Honolulu last year and expected to have the same experience this year since it was the same price. This hotel was very small, inconveniently located away from anything, did not provide a free breakfast like the other Best Western, and only opened their restaurant a few days a week. They shuttled patrons to their sister […] Best Western to eat. It was on overwhelmingly bad investment on our part. We are disappointed in Expedia Read moreGenuine Expedia guest review
room 1006 cold as hell...lucky only over niteGenuine Expedia guest review
This hotel is near the airport and cheap. It was ideal for one night while we were waiting for our flight to Big Island the next day.Genuine Expedia guest review
"This is a nice overnighter hotel."
I stay there while working on a construction project, so it doesn't have to be a fancy place, but the room was clean, the convenience of a dining room on site was fabulous. I've stayed at the neighboring hotel and that place is a dump compared to this one.Genuine Expedia guest review
"Decent hotel, close to airport"
Very close to airport, only about 2 miles away so that was the biggest perk. We could hear the freeway from our room but it was fine. Wasn't thrilled about the $15/day parking fee but it's cheaper than some hotels' fee. Overall definitely satisfied.Genuine Expedia guest review
"Best option if you need to stay near the airport."
Shady part of town. Right next to the freeway. We heard cars driving by all night! This may be why the hotel offers ear plugs. The pool area is not even remotely what it looks like in the pictures. I wouldn't swim in there.Genuine Expedia guest review
"Excellent value for an airport hotel"
Rooms are pleasant; some with mountain view, traffic noise during AM rush hour; helpful, friendly staff; restaurant and well stocked shop. Convenient location with highway access.Genuine Expedia guest review
"Good overnight for airport"
It was generally good, but not a neighborhood you would want to walk around in. Restaurant only open for dinner Friday to Monday...what would you do Tuesday to Thursday???Genuine Expedia guest review
EXCELLENT !!!!! EVERYTHING I MUST SAY WAS VERY EXCELLENT - NOTHING TO COMPLAIN ABOUT.Genuine Hotels.com guest review
"Short stay. Needed to be near airport."
Stayed at this hotel so we could be near airport and also it had a free shuttle service to and from. The staff were very good, accommodating however, they did not give us any info on places to eat other than the hotel restaurant. Perhaps this is a hotel policy. In the morning we found several restaurants that suited us if we had known! We were not impressed […] with the restaurant in the hotel, but then, again, we were only doing a short stay and after a wonderful vacation in Honolulu and Maui it is not really a complaint. It is very close to the airport so there is some airport noise. Overall we would recommend this hotel because of the no hassle to and from the airport. Read moreGenuine Expedia guest review
front desk ladies were extremely helpful and pleasant.Genuine Hotels.com guest review
"Close to the airport"
The hotel was convenient as I flew in late one evening and flew out early the next morning--so I didn't have much time. There was hardly any waiting for the free shuttle, and the trip to the hotel was about 10 minutes. Room was quite comfortable.Genuine Expedia guest review
"Close to airport, but that's all"
We stayed here on a quick overnight before flying back to the mainland after a vacation in Maui. I'm certainly glad I was not there for long! The hallways smelled moldy and musty. The room was clean and reasonably comfortable, but definitely sparse. WORST of all, there is no where to go from this place without a car. If you take the shuttle here from […] the airport, you are stuck eating at the hotel restaurant, which looks like it was created on a strict budget -- no character at all. The food was edible, but just barely. Definitely one of the worst meals I had in Hawaii. If you're there midweek, you won't even have the hotel restaurant. You'll have to take the shuttle to the other Best Western to eat. I would never stay here again. Read moreGenuine Hotels.com guest review
"More like a motel"
Hotel staff were helpful but facilities and condition were horribleGenuine Expedia guest review
Our room on the 11th floor faced the freeway, the noise from the traffic was so loud we couldn't sleep. $30/night for parking is just obscene; the 7 previous nights I stayed at a luxury resort that charged just $13/night. The hotel is close to the airport, as advertised.Genuine Hotels.com guest review
"Convenient & close to airport."
Called for Complimentary Shuttle from Airport. Went to designated area right away. Waited for about 1/2 hour. Had to call again to advise still waiting. Stated bus driver came by. However, with 2 of us waiting, we both didn't see van come by. When finally came, driver did not apologize. Basically ignored us. Mentioned to Front Desk Clerk when checked […] in. She was very apologetic & very pleasant. Checked into room, then went back to F/D to obtain change. She offered breakfast credit. A very nice gesture. Stated the voucher would be ready for us in the morning. However, had to mention to F/D clerk upon checkout. If i didn't mention, don't think she would have offered, but she did know of the situation after I mentioned it to her. Read moreGenuine Expedia guest review
"Good hotel if have early flight and need to leave."
No breakfast fascilities and small shop didn't open till 7 amGenuine Expedia guest review
"Ok hotel for one night layover"
Room was clean, but bed was a little lumpy. Busy highway in front of hotel made for constant background noise. The restaurant in the hotel was good for breakfast. Try the French toast. Shuttle bus to and from the airport was timely and the driver was very polite.Genuine Expedia guest review
"Convenient to airport and Pearl City"
The hotel is a few minutes from the airport and is located by the freeway, so there is a lot of traffic noise a trade-off for the convenience of easy access to downtown Honolulu and golf courses near Pear City. The hotel needs a refresh but its clean and the staff are friendly and helpful.Genuine Expedia guest review
"One night stay close to airport"
Pretty outdated, close to bus line. Not a destination hotel.Genuine Expedia guest review
"Decent airport hotel"
Found this hotel to be pretty standard for a Best Western which are usually really mediocre hotels.Genuine Expedia guest review
"Over night stay"
Perfect for next day connection. Had a wonderful view of mountains to ocean.Genuine Expedia guest review
It was adequate!Genuine Hotels.com guest review
"Within practical distance from Honolulu airport"
Hotel itself is old, only partially updated, looks to be mainly planned for military personnel as temporary residance, but works fine for a stopover stay as airport shuttle service is great. We had a handicapped room at top floor with nice view. Whoever gets it, remember not to force close the door, it closes on its own in about 30 seconds. Forcing […] the door results continued door frame disintegration... Restaurant and common facilities were OK. Read moreGenuine Expedia guest review
"Close to the airport."
We chose this location because it was close to the airport, but nothing else in the area.Genuine Expedia guest review
the airport shuttle was great. this was a quick stop over for us on our way to new Zealand. the proximity to the airport was a plus. our room had a great view of the city and mountainsGenuine Hotels.com guest review
"Pre Cruise overnight stay"
Very handy to airport and short cab ride to pier. Great location for pre cruise stayGenuine Expedia guest review
This is an airport hotel which is much more cramped then comfortable. Parking was oversold and very tight.Genuine Expedia guest review
"Great for Peral Harbor visit"
Stayed here for 24 stay on Oahu to visit Pearl Harbor. Shuttle to and from airport efficient. City bus to and from hotel/Pearl Harbor only $2.50 per person. Hotel bellhop kept our bags for $1 each after checkout, we visited Pearl Harbor and hotel then brought us back to the airport after we picked up our bags. Staff gave us excellent directions for […] city bus use and local diners as theirs was closed when we arrived. Breakfast was satisfactory. Only negatives were no coffee in lobby in morning, loud road noise(but I had no trouble sleeping) older building and limited meal times. There is no "view". This is a utilitarian place but served our purposes exactly. Would recommend for this purpose. Read moreGenuine Hotels.com guest review
convenient for 1 nite.Genuine Hotels.com guest review
"Ok for overnight stay"
2.5Genuine Expedia guest review
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