This is our third stay at this hotel. We know what to expect, and breakfast at this restaurant is not bad at all. Shuttle service from the airport is very nice. If you are looking for quick stay in Honolulu, we recommend here.Genuine Hotels.com guest review
The hotel was quite close to the airport. It is very tired interior space. We booked this hotel due to the shuttle being included in the price. The 'free' breakfast was not free having been discontinued a few years ago. The bed was comfortable and our room, the second one having refused the first due to noise, was clean. Would not have wanted to stay […] more than the one nite as there was a terrible musty smell in the hallway, similar to wet wool that carried into the room. We did not think it was good value for the cost. Read moreGenuine Hotels.com guest review
"Adequate for overnight layover"
Noisy highway. Shuttle convenient and on time.Genuine Hotels.com guest review
"very ok for a night stay"
we wanted to stay close to the airport just for a night without renting a car as we were flying out to Maui the next day. The hotel is very close to the airport and the shuttle service is very good but the hotel itself is probably a one star or a two. The rooms were mucky smoke smelling. Then they gave a different room which was better. I wouldn't stay […] here even if it was for one night. Read moreGenuine Hotels.com guest review
"Not quite what I expected"
It wasn't that pleasant when we tried to contact housekeeping for almost five hours nobody answered. Comfort of the bed too stiff commercial exaggerated with bed.Genuine Hotels.com guest review
"Very old hotel"
Clean but way over priced. Very out of date in every way. Restaurant was way better than expected and service was great. The wait staff was super friendly. Helped make the stay less horrible.Genuine Expedia guest review
"Wrong side of the island"
Horrible location near freeway overpass and airport. Didn't realize it was in an industrial area with nothing to do. Paid $80+ for a cab ride (one way) to a luau we scheduled prior to our arrival. Staff unfriendly not very helpful.Genuine Hotels.com guest review
"Reasonably priced hotel near Honolulu airport"
Reasonably priced; close to the airport and to Pearl Harbor, the reason for our trip. It would have been nice if parking would have been free but that was the only negative.Genuine Hotels.com guest review
"Perfect for the aiport!"
This is a great place to stay if you are in/out late from the HLL airport.Genuine Expedia guest review
Great stay! Got to the hotel to check in and Megan, the receptionist gave us an upgrade to our room. We were treated with a beautiful suite that overlooked the marina. I would definitely go back there and stay again. The room was clean comfortable and very nicely furnished with a kitchen living room and master suite.Genuine Hotels.com guest review
Staff was friendlyGenuine Hotels.com guest review
Close to airport, but by very busy freeway. Very noisy. They even supply earplugs. We reserved a king and when we got there they didn't have one except at the front second floor walk up. In fairness they did comp the parking ($30). We have stayed at a lot of hotels by HNL this one is about in the middleGenuine Expedia guest review
"Conveniently close to the airport."
This hotel was comfortable, the staff are very friendly and helpful, and breakfast was tasty. The rooms are clean and comfortable but a bit old. All in all a good value for those wanting ti be near the airport for ease of arrival and departure.Genuine Expedia guest review
"This hotel is used by a lot of military people."
I asked for a room away from the noise and got it. Our room was very neat, clean and quiet. The shuttle took me to the airport when I needed to go. What more can you ask for.Genuine Expedia guest review
"I wouldn't stay here again if it was free."
I sleep in hotels 60-70 nights per year and this is in the running for the worst hotel I've ever stayed in. The main issue is the fact that it's built right over the top of a freeway. From the first room they gave me on the 7th floor I could have tossed a rock underhand onto the busiest freeway in Oahu. There was no apparent noise barrier in the hotel […] and the noise from the cars was all consuming. I complained and was first told there were no other rooms, then after a second complaint they came up with one 10 doors down the hall. This second room had pretty awful traffic as well but was slightly better. On top of the fact that the hotel is built into a freeway it's pretty rundown and more than a little depressing. Also don't plan on walking anywhere to eat or get entertainment. It's a sea of car dealerships and traffic. Bottom line is don't do it, stay somewhere else. Read moreGenuine Hotels.com guest review
STONE'S THROW FROM NOISY FREEWAY, HOTEL RESTAURANT CLOSED (TU, WD, TH.) NO OTHER REST. WITHIN WALKING DISTANCE. NEVER AGAIN!!Genuine Hotels.com guest review
"Decent hotel close to the airport"
It not a new hotel but it's clean and comfortable. There is a restaurant in the hotel and a sundry store. There are places to eat close by. I liked that there was a mini fridge and microwave in the room. I'd stay there again. When we were there I noticed a lot of military families with children. I believe this is where a lot of them stay before they […] get their housing. Read moreGenuine Expedia guest review
"Choosing this hotel was a mistake"
The hotel is located under a big interchange and it is extraordinarily noisy. I could hardly get dome sleep. Entry to the room is narrow and unpleasant.Genuine Expedia guest review
"No hot water !"
Tried taking a shower after check-in. Rusty water came out of both sink and bath-tub. Let water run 15 min. and got no hot water. Gave up and went to bed. Next a.m. same routine and still no hot water. The desk associate was pleasant and apologized but also made the comment that they were supposed to check and apparently they did not. I would of expected […] some kind of discount or gesture that would of made the situation better. Read moreGenuine Expedia guest review
"Last minute booking"
This place is really close to the airport. There is not much within walking distance but the rooms are clean and the bed is comfortable. Overall, a good experience.Genuine Expedia guest review
"Close to airport"
Old, no outlets where needed (desk). Existing outlets worn. Noisy Old , depressing dining roomGenuine Expedia guest review
Clean and comfortable. Close to airport!Genuine Hotels.com guest review
"Easy access to airport and some great eating close"
Room right next to the elevator. Sounds like somone vaccuming the entire night.Genuine Expedia guest review
"Cancellation no refund"
Our flight was delayed at COS because of mechanical problems so our flight from LAX to HNL was missed. We called from the airport when we saw we would not make the flight to HNL and would not able to stay in the hotel that night. When I asked about a refund I was in kind words told tough luck.Genuine Expedia guest review
Lumpy bed. Dingy room. Forced parking fee. Unable to control the individual climate of our room. Stuffy and warm.Genuine Expedia guest review
"Conveniently close to airport."
If you are flying in or out of Honolulu International or Hickam AFB, this is a very convenient airport hotel. There are a fair amount of restaurants and a Starbucks within walking distance.Genuine Hotels.com guest review
"stop off pon way to Kwajalein Atoll"
I am Allens Step Daughter he paid for this trip , my first stay here but Allen has staid here many times and recomended this hotel to me , the visit was very nice the staff was very polite and helpful in all my needs were metGenuine Expedia guest review
"Not worth the price"
This hotel is worn. The room was in okay condition, but the carpet and bathroom had that underlying dirty feeling. Hotel is also used by locals for business purposes (Hotel.com doesnt let us state what type, but you get the idea). Only positive is it is close to the airport. Hotel is too expensive for the condition.Genuine Hotels.com guest review
overall it was a good experience, no further comment, see improvementsGenuine Expedia guest review
Courteous, helpful front desk. Meticulous room cleaning maids. Good beds, Could use new pillows and furniture. Not ideally located for tourism, but conveniently centered to all recreational locations and airport. Parking security watch observed.Genuine Hotels.com guest review
"Nice hotel for a long layover. (one night)"
I usually use this hotel to spent the night because is near to the airport.Genuine Expedia guest review
"Good airport hotel"
Good breakfast at the restaurant, but it's not included.Genuine Expedia guest review
"Home Away From Home"
My stay at the Plaza was exactly what I expected. That's why I went there in the first place. The blackout curtains , the courteous staff , the quietness considering we were at the airport area with the joint base next door. I got exactly what I wanted out of this stay ... Much needed Rest.Genuine Hotels.com guest review
"Not the experience I expected"
We stayed at a Best Western in Honolulu last year and expected to have the same experience this year since it was the same price. This hotel was very small, inconveniently located away from anything, did not provide a free breakfast like the other Best Western, and only opened their restaurant a few days a week. They shuttled patrons to their sister […] Best Western to eat. It was on overwhelmingly bad investment on our part. We are disappointed in Expedia Read moreGenuine Expedia guest review
room 1006 cold as hell...lucky only over niteGenuine Expedia guest review
This hotel is near the airport and cheap. It was ideal for one night while we were waiting for our flight to Big Island the next day.Genuine Expedia guest review
"This is a nice overnighter hotel."
I stay there while working on a construction project, so it doesn't have to be a fancy place, but the room was clean, the convenience of a dining room on site was fabulous. I've stayed at the neighboring hotel and that place is a dump compared to this one.Genuine Expedia guest review
"Decent hotel, close to airport"
Very close to airport, only about 2 miles away so that was the biggest perk. We could hear the freeway from our room but it was fine. Wasn't thrilled about the $15/day parking fee but it's cheaper than some hotels' fee. Overall definitely satisfied.Genuine Expedia guest review
"Best option if you need to stay near the airport."
Shady part of town. Right next to the freeway. We heard cars driving by all night! This may be why the hotel offers ear plugs. The pool area is not even remotely what it looks like in the pictures. I wouldn't swim in there.Genuine Expedia guest review
"Excellent value for an airport hotel"
Rooms are pleasant; some with mountain view, traffic noise during AM rush hour; helpful, friendly staff; restaurant and well stocked shop. Convenient location with highway access.Genuine Expedia guest review
"Good overnight for airport"
It was generally good, but not a neighborhood you would want to walk around in. Restaurant only open for dinner Friday to Monday...what would you do Tuesday to Thursday???Genuine Expedia guest review
EXCELLENT !!!!! EVERYTHING I MUST SAY WAS VERY EXCELLENT - NOTHING TO COMPLAIN ABOUT.Genuine Hotels.com guest review
"Short stay. Needed to be near airport."
Stayed at this hotel so we could be near airport and also it had a free shuttle service to and from. The staff were very good, accommodating however, they did not give us any info on places to eat other than the hotel restaurant. Perhaps this is a hotel policy. In the morning we found several restaurants that suited us if we had known! We were not impressed […] with the restaurant in the hotel, but then, again, we were only doing a short stay and after a wonderful vacation in Honolulu and Maui it is not really a complaint. It is very close to the airport so there is some airport noise. Overall we would recommend this hotel because of the no hassle to and from the airport. Read moreGenuine Expedia guest review
front desk ladies were extremely helpful and pleasant.Genuine Hotels.com guest review
"Close to the airport"
The hotel was convenient as I flew in late one evening and flew out early the next morning--so I didn't have much time. There was hardly any waiting for the free shuttle, and the trip to the hotel was about 10 minutes. Room was quite comfortable.Genuine Expedia guest review
"Close to airport, but that's all"
We stayed here on a quick overnight before flying back to the mainland after a vacation in Maui. I'm certainly glad I was not there for long! The hallways smelled moldy and musty. The room was clean and reasonably comfortable, but definitely sparse. WORST of all, there is no where to go from this place without a car. If you take the shuttle here from […] the airport, you are stuck eating at the hotel restaurant, which looks like it was created on a strict budget -- no character at all. The food was edible, but just barely. Definitely one of the worst meals I had in Hawaii. If you're there midweek, you won't even have the hotel restaurant. You'll have to take the shuttle to the other Best Western to eat. I would never stay here again. Read moreGenuine Hotels.com guest review
"More like a motel"
Hotel staff were helpful but facilities and condition were horribleGenuine Expedia guest review
Our room on the 11th floor faced the freeway, the noise from the traffic was so loud we couldn't sleep. $30/night for parking is just obscene; the 7 previous nights I stayed at a luxury resort that charged just $13/night. The hotel is close to the airport, as advertised.Genuine Hotels.com guest review
"Convenient & close to airport."
Called for Complimentary Shuttle from Airport. Went to designated area right away. Waited for about 1/2 hour. Had to call again to advise still waiting. Stated bus driver came by. However, with 2 of us waiting, we both didn't see van come by. When finally came, driver did not apologize. Basically ignored us. Mentioned to Front Desk Clerk when checked […] in. She was very apologetic & very pleasant. Checked into room, then went back to F/D to obtain change. She offered breakfast credit. A very nice gesture. Stated the voucher would be ready for us in the morning. However, had to mention to F/D clerk upon checkout. If i didn't mention, don't think she would have offered, but she did know of the situation after I mentioned it to her. Read moreGenuine Expedia guest review
"Good hotel if have early flight and need to leave."
No breakfast fascilities and small shop didn't open till 7 amGenuine Expedia guest review
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