We booked this hotel for one night, relying on Best Western brand name and consumer comments. This hotel was my worse ever hotel experience and I would strongly discourage anybody to book this hotel . If you like a 3 level highway noise just next to the door and the airport nearby, this is the right place. If you like an old facility, with cracked paint, […] bathroom sink is in the room, zero noise insulation and air conditioning competing with the highway noise, this the place. On top, the staff is not really caring, but who could, the noise in the lobby is certainly exceeding all legal limits. Luggage drop or recovery is half an hour experience each way. Finally , the cost versus value is disproportionate as everything like car park and breakfast is on top. Best Western and Hotel.com should not reference this hotel anymore. Read moreGenuine Hotels.com guest review
"rundown but at least clean"
Arrived on a layover for a flight the next morning. Only hotel with a room on New Years Eve. $300. Room had a noisy A/C and a malfunctioning thermostat that blew cold air on us all night. Desk clerk told us she had upgraded us to a deluxe room. Ha Ha. Shuttle service to and from airport was OK.Genuine Expedia guest review
"Right by highway."
I know cheep hotel by airport is not supposed to be great but you can defiantly do better for the price. Right by highway so it is loud. Some of the hotel is newer and decent some is old and run down. All is by highway.Genuine Hotels.com guest review
"Close to airport."
Good location if you want away from Waikiki but close to freeways, airport, etc.Genuine Expedia guest review
"Nice hotel, close to the airport."
Very comfy bed to rest up after our very long flight.Genuine Expedia guest review
terrible for the $Genuine Expedia guest review
"Good Location for Business Person"
Good for business person, but little far from resort area. Clean room and nice service.Genuine Hotels.com guest review
"Close to airport and have pick up"
Verry good but you need car to og to city. Verry good for overnight stay to the airport.Genuine Hotels.com guest review
"Close to airport, great spot to stay before flying"
We chose this hotel because they were really close to the aiport and had a shuttle to the airport. We didn't want the hassle of going into Honolulu and back again for an early morning flight. The beds were comfy, room was clean and quiet, had wonderful service in the restaurant on site and reasonable prices. They had a convenience store in the hotel […] which made hubby happy as he a notorious snacker. Hotel is older, but maintanined. Not a 5 star hotel, but a great place to stay between flights. Would stay again. Nothing much around the hotel to walk to, more of an industrial area. Read moreGenuine Hotels.com guest review
"convenient for airport"
We arrived in time to ask about the morning shuttle and then go to bed. Not much but just what we needed for an early flight the next morning.Genuine Hotels.com guest review
"Dumpy old hotel. VERY noisy."
Dumpy old hotel. VERY noisy due to highway sounds. The neighborhood is sketchy (industrial, homeless, etc.). Overpriced for the product provided. The only saving grace is the proximity to HNL airport.Genuine Expedia guest review
"Last night stay before departure back home"
We chose to stay here the last day before our flight back home. its a 7.00 ride to the airport from here. room was clean enough for my family to stay and my rooms window faced the freeway, i stayed in the main tower and not out near the pool, because there were no elevators to the second floor where the pool was at, there isnt much going on here, the […] rental car place next door has decent rates for there cars i picked up a sentra with full coverage for the day for 85.00.. this place is really just good to fall asleep or park your luggage, there were some shady caricatures. down the street there was a subway and local breakfast joint that had descent priced food.everybody minded their own business. i would only recommend this stay as a 'layover' or an 'in between' type of thing. Read moreGenuine Hotels.com guest review
"easy access to airport"
Though the hotel is dated, the rooms were clean, the staff was friendly and access to the airport is very easy, though negotiating Nimitz is a challenge. This is the second time I've stayed at the hotel, and it's perfect for early morning departures from Honolulu.Genuine Hotels.com guest review
I stayed at this hotel because it was close to my friend's work who I would be spending time with. It is also centrally located for local things to do as well as the Waikiki area.Genuine Expedia guest review
"close to the airport for travelling back to USA"
The Hotel is close by the Airport and a shuttel service is included. The kitchen and service of the hotel is very good.Genuine Hotels.com guest review
"Nice Hotel near Airport"
This is a good hotel for a 1 night stop over in Honolulu. Location right next to Airport and free shuttle service was nice. However - bring ear plugs as the room we had over looked a busy freeway. Traffic noise was bad.Genuine Expedia guest review
Stay was great but I slipped in the bath tub. For some reason the floor of that tub was really slippery. Rm 620Genuine Hotels.com guest review
Very old hotel, not clean and terrible area for a family with small children. My sunglasses were stolen from the restaurant bathroom!Genuine Expedia guest review
This hotel has one thing going for it: proximity to the airport. Otherwise, the bed was uncomfortable and the room and hotel is in need of a MAJOR upgrade.Genuine Expedia guest review
"Nice hotel close to the airport"
The staff were friendly. They assigned a room facing the highway. But I requested to switch to a quite one. She did it instantly. However, on reservation, I requested one king bed. But that was not honored. The TV has only 15 channels. The romote controller is very old and doesn't work well. They do have fridge and microwave ready for use. Overall, […] it is an affordable place for lodging if you go for a job interview and only stayed for three days. I recommend it! Read moreGenuine Expedia guest review
"Close to airport"
Hotel was very close to airport so it met ooutlr needs for our short lay over.Genuine Expedia guest review
"Close to airport"
After spending two weeks in Hawaii, one week in Honolulu and the other in Maui our final flight back home to Phoenix was e red eye a day later. Not wanting to deal with Honolulu again we opted to stay close to the airport. The Best Western Plaza was our choice. Having read many reviews on Trip Advisior I was somewhat skeptical about staying there. After […] checking in and finding our room facing the pool, ( my request ) had no elevator service. The reviews I read said pool side rooms were quieter. After traveling all day I was not about to carry 4 bags up the steps for the sake of a quieter room. I decided to go back to the lobby to ask the agent if other rooms were possible. After switching some things around he found us a room on the 11th floor facing the airport. He upgraded our original room and gave us a corner king suite. I need to say no more. The room was great, we didn't have any issues facing the airport. Our night there was pleasant and quite comfortable. Read moreGenuine Expedia guest review
not a great tourist hotelGenuine Hotels.com guest review
"Convenient airport location"
Satisfied overall. Breakfast was good and service was quick. Great for a couple of nights if you need to stay near the airport.Genuine Hotels.com guest review
This hotel was ok if you just want to be by the airport.Genuine Expedia guest review
"Great choice for people cruising Hawaii"
convenient to the airport, just a few minutes free shuttle ride away. short taxi ride to the pier. Bus stop to town just across the street.Genuine Hotels.com guest review
"great for airport"
great for early morning flights. had a nice restaurant on site also.Genuine Hotels.com guest review
I was only in this hotel for 6 hours to have a shower & catch some sleep before connecting with another long flight. Free Shuttle to & from airport was much appreciated. Arriving at midnight, I found the receptionist friendly & helpful & the room tastefully decorated and very comfortable equipped with all my needs. As a woman travelling alone I felt […] safe & secure. Read moreGenuine Expedia guest review
We had 8 hours to fill in at Honolulu between flights so booked the room for a day. The traffic noise was very loud, photos on the net were deceiving - shows lovely pool but in actual fact it is surrounded by concrete freeways. But, the hotel served its purpose and it was clean and tidy. We were happy with the rate for a day visit.Genuine Expedia guest review
"Convenient to wake up and head to airport"
Shuttle drivers are great. Very personable & helpful.Genuine Expedia guest review
The sink in the bath was slow to drain. Was not fixed while we were there. We had 2 reservations to cover our stay. Even though we arranged with front desk staff to check us out and back in while we were on a tour the following day, we still received a phone call during our tour to ask if we were checking out. Apparently there was poor communication […] between shifts. Read moreGenuine Hotels.com guest review
"OK for overnight stay"
Hotel is quite dated, but conveniently located - within walking distance of car rental locations. We had a late flight in so it was convenient to get there quickly from the airport (shuttle arrived fairly quickly after we called), spend the night, pick up our rental car the next day and head on to our primary destination. We also enjoyed a nice (but […] pricey) breakfast at the hotel. I wouldn't make it a primary destination, however. Read moreGenuine Hotels.com guest review
"#1 Zak's Hawaii"
The Hotel was located in a central location which was good for connecting with the highways going around the island. This will be the reason I will stay there on my next trip. I appreciated the price they gave me to park in the garage. Thank you for a pleasant stay without hassles.Genuine Expedia guest review
"close to nothing but the airport"
Nice accommodations, fair restaurant, very close to airport and rental cars.Genuine Hotels.com guest review
Older hotel with large comfortable rooms. Pricey parking, no breakfast.Genuine Hotels.com guest review
Need water pressure to take a shower and no "see through" towels.Genuine Expedia guest review
"Great location near the airport!"
Super place for the quick in and out. The airport shuttle is efficient and the personnel very professional with check in and out. I didn't use the restaurant but the small grocery was well stocked and open at convenient hours.Genuine Expedia guest review
"first time customer"
The room was very cold the heater didn't work and no extra blankets in the room. The bathroom had other people's hair in the entire bathroom. The caulking showed alot of mildew spotting and paint was clearly pelling off the ceiling and upper wall areas. The windows were dirty and all you heard the airline jet noise all the time. There wasn't even free […] coffee and or snacks. The pool was very clean and presentable. I think the supervisor should check the rooms prior to releasing to the customer. Read moreGenuine Hotels.com guest review
"A place between flights"
Bed was fine. Just used this hotel for its proximity to the airport and the free shuttle.Genuine Hotels.com guest review
"Hotel was old but kept clean"
We decided to stay and extra night in Honolulu after our cruise and booked the Best Western Plaza Hotel. The hotel is older, but it does have a free shuttle to the airport. It is only a few miles from the airport, so it is not close to downtown, but we had already been to downtown Honolulu for two days prior. The rooms were clean and bed was comfortable. […] Pool was a bit cold, but relaxing. The restaurant on property was a plus and Fridays thru Sundays they offer a seafood buffet which included crab legs and great clam chowder. There was supposed to be a hamburger stand next door, but we didn't see it. We were told by the front desk person that there were more restaurants within a 5-10 minute walk. There are a lot of military persons staying at the hotel Read moreGenuine Expedia guest review
"A decent budget option"
We stayed here for three nights, and it was decent. It is very close to the airport, has a free airport shuttle, and the rooms are very clean. The desk staff was able to check us in early (VERY helpful to a family traveling with a baby.) There are some restaurants a block away, the hotel restaurant is overpriced (and doesn't serve lunch.) However, the […] hotel staff input our three-night stay as two nights, and this is where I have a major complaint: Housekeeping called our room to ask why we were not checked out. I called the front desk and they immediately caught the error, but housekeeping staff was very rude when speaking to us. I might have forgiven this if she had not woken my infant son from his nap. Read moreGenuine Hotels.com guest review
My room location which was next to the elevator influenced my overall rating because my rest got interrupted with the sound of the elevator going up and down the floors.Genuine Hotels.com guest review
It was't a good deal for the money. Maybe that's Hawaii, but they didn't provide a breakfast, as we're used to for less money. The location, under the freeway, was very noisy both inside and out.Genuine Hotels.com guest review
"24 hour airport shuttle service!"
We had a 6:30 AM flight and booked this hotel because of the complimentary shuttle service. They did not disappoint! The shuttle runs every hour on the hour and on the half hour. The hotel was clean and comfortable and we requested 4 synthetic pillows because of feather allergies and they were on the bed when we arrived! We would stay there again if […] need be! Read moreGenuine Hotels.com guest review
"Good older style Plaza Hotel near the HNL Airport"
The Plaza provided an excellent overnight stop after flying in p.m. from Maui, and then departing next morning early for Sydney, Australia. Staff were extremely helpful, providing a free shuttle service to and from the Airport which, although not far away, was tricky to walk to with luggage and without a map or precise directions. Staff also provided […] an early morning call at 0500 and did everything possible to make booking in and departure straightforward for all guests. We had booked and paid online that a.m. so that was very easy and efficient also. The Plaza Hotel Restaurant had a very well-priced 'Seafood Buffet' on Friday night, and it was delicious and enjoyed by many guests and local residents. The food was excellent, service excellent and beverages very well-priced . There was moderate traffic noise through the windows in the early part of the evening until 2330-2400, muffled by the heavy drapes, but it subsided then until 0530. Overall, I rate the Hotel very well as a well-managed older older-style establishment with good facilities, and great convenience with a small grocery shop and gift shop on site, with moderate prices for guests. I would certainly use the Hotel for stopping-over when I return. Read moreGenuine Expedia guest review
I was not able to sleep as the hotel was located right next to highway and I could hear loud noises of cars zooming all night long. When I requested for a different room, they mentioned they dont have any other rooms available.Genuine Expedia guest review
We had a very nice big room on the corner facing the busy highway. We heard the traffic all night long. It had large windows on both sides of the corner. I imagine that if we were even one room back we would not have heard the traffic like we did, but the room might have been smaller. Very convenient Hotel for those early morning flights out of Honolulu. […] We would stay there again, but we would request a room away from the highway. Read moreGenuine Hotels.com guest review
Good wien you havé an early flightGenuine Hotels.com guest review
"Hotel Close to the airport"
We stayed in this hotel for a night before our stay in Maui. This is a good in-between hotel that worked well for our situation.Genuine Expedia guest review
"Great stay for quick airport access"
We had read the reviews and were a little concerned about the quality of the hotel. We found the staff very accommodating and friendly. We requested a room away from the highway and it wss quite and clean. Very easy shuttle to and from the airport.Genuine Hotels.com guest review
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