We stayed overnight to visit San Francisco. Hotel was clean, beds were comfortable and check in was fast and efficient.Genuine Hotels.com guest review
Very clean and comfortable. Hotel service awesome. Thank you,Genuine Hotels.com guest review
"I would like to go back there."
Comfortable and staff very helpful.Genuine Hotels.com guest review
Customer service was above average. Showed up a little early and was actually allowed to check-in. Room was very clean. No noise from other guests on either side or even upstairs. Bartender was great. Room service was great. Food from the restaurant was very good, slightly pricey but worth it. I think my only complaint would be that they could do better […] with the brand of coffee they have in the room.....very impressed and will stay here again. Read moreGenuine Hotels.com guest review
Easy check in /out . Good clean modern hotel just short distance from central San francisco. Enjoyed our stay . Definitely will stay there again !Genuine Hotels.com guest review
Great hotel! It was clean, service was great. Very comfortable. I would be back.Genuine Hotels.com guest review
its was one of best stayGenuine Hotels.com guest review
The desk staff member when we got in at 2am was wonderful and really took care of us and made our day after traveling and getting in late. All staff were very nice.Genuine Hotels.com guest review
NO WI-FI IN ROOM. THIS IS UNACCEPTABLE. .WOULD NEVERGenuine Hotels.com guest review
"Good hotel located closed to SF"
The hotel was nice and the free parking was good.Genuine Hotels.com guest review
The hotel was very nice. Our family had a great experience. It is also very close to the expressway, which made traveling a lot easier. Very good value. We would definitely stay there again.Genuine Hotels.com guest review
"Miles better than downtown!"
I was very happy with my stay at the Doubletree. I had originally booked a room close to the music venue I was in San Francisco for, but I am so relieved that I looked up the Tenderloin district and found this hotel instead! The room was comfortable and clean, and the staff was excellent.Genuine Hotels.com guest review
"Fantastic hotel. worth every penny!"
Great customer service, very understanding.Genuine Hotels.com guest review
"Good and inexpensive business hotel near SFO."
Good business hotel. Good value for money. Close to the airport.Genuine Hotels.com guest review
Easy to get around city's.Genuine Hotels.com guest review
Great stay, this hotel is far from the city but it's where we wanted to be since we had a rental car and were planning on road tripping back home to LA. The staff was nice and the room was very clean and spacious.Genuine Hotels.com guest review
Very nice location with the Bay views and convenient enough to SFO.Genuine Hotels.com guest review
hotel employees were friendly and professional.Genuine Hotels.com guest review
Perfect for family trip. Good price. Easy to go to Downtown of San Francisco.Genuine Hotels.com guest review
"Great hotel for layover at SFO."
Hotel was clean, service was great and restaurant food was decent for hotel. Only drawback was lack of bell service for luggage.Genuine Hotels.com guest review
"Comfortable, clean,friendly and effecient."
The hotel was very comfortable and clean.the employees were always friendly and effecient. The location was easy to get to from the airport. Parking was free and plentiful.The only complaint we had were the high prices at the restaurant and bar.Genuine Hotels.com guest review
"Very nice friendly hotel"
Was niceGenuine Hotels.com guest review
"Will come back!"
The service was amazing. The gentleman who checked us in was very kind and helpful. Will definitely return.Genuine Hotels.com guest review
"SMILING, HELPFUL STAFF, ALL WAS GREAT!!"
From the moment I arrived at SFO, everything was VERY nice. Nice shuttle driver, nice front desk personnel, nice room, nice people (all employees I came in contact with) - EVERYTHING was NICE!!!! The hotel was CLEAN. Staff was friendly and helpful. SMILES everywhere. It was one of the best hotels I have ever stayed in. Will DEFINITELY stay at this property […] again. THANKS!! Read moreGenuine Hotels.com guest review
"Holiday visit with family"
It was a very roomy, comfortable place to stay in between outings with family. Airplane noise not noticeable; BART was noticeable but not bad. We enjoyed the view of the Bay, hot chocolate chip cookies and the friendly staff. Would stay again.Genuine Hotels.com guest review
"Nice and quiet"
The hotel is in a convenient location. Clean, and quiet...Genuine Hotels.com guest review
"Calm away from the bustle"
This hotel is a little bit of calm out of the hectic bustle of the surrounding area. My grandsons loved the pool. The food in the restaurant was good. The restaurant service seemed a little slow, but it was not tediously so. Being on vacation, I was not rushed to get somewhere. The front desk was helpful and willing to find out information for me. The […] hotel says it is under reconstruction, but none of it affected our stay. I was quite pleased. Read moreGenuine Hotels.com guest review
It was very pleasant. Staff was friendly and helpful. We enjoyed it very much.Genuine Hotels.com guest review
Housekeeping was horrible. Dirty towels, no lotion, rug was dirty. I still give tip daily.Genuine Expedia guest review
Great stay. Close to the city and airport. Delicious cookies at check in and check out.Genuine Expedia guest review
"Never knew it was there before"
Comfy bed. Quiet even though it was close to the freeway. Easy to get back on the freeway either direction (although a bit of a drive to go southbound)Genuine Hotels.com guest review
i had before this hotel another one, but i change to this because clean, great, and good priceGenuine Expedia guest review
It was clean and comfortableGenuine Hotels.com guest review
"Greeted with warm cookies"
Nice, clean hotel. Friendly staff. Close to water.Genuine Expedia guest review
Excellent conditions, very friendly staff, will definitely return.Genuine Expedia guest review
"Great Hotel and Service"
One of the two rooms we reserved had a bad smell when you entered the room. Smelled like dead fish in room 408. Asked front desk and room service to help with it but nothing was done.Genuine Hotels.com guest review
"Hotel near airport"
Great helpful staff. Appreciated their park, sleep, fly services!Genuine Expedia guest review
We had a wonderful stay in a newly Renovated room. It was so comfortable and clean. We were very pleasantly surprised by the hotel. Our daughter loved The warm cookies every afternoon and the close Location to the city was fantastic!Genuine Hotels.com guest review
"Best hotel for the price"
Awesome hotel, I was on a road trip from Los Angeles to Fort Bragg, California. I experienced several hotels but this one was by far the best for the price. Friendly service, and a very clean hotel. Also their free cookies are the best. I will always be coming back to this hotel for sure. I didnt have to deal with a deposit as well which was nice. I […] don't like it when i have to leave extra money for my stay. Read moreGenuine Hotels.com guest review
We love this hotel as it suits our family stay. Pros: excellent condition, pool(large indoor)/jacuzzi/gym(smallish), excellent restaurant, no $25 parking fee like other airport hotels. Cons: kinda odd location to get to, although convenient to highway/airport/city; if you look closely you can tell this is a rehabbed property (minor items, eg microwaves […] in rooms would never have been purchased by Hilton...but they work fine, of course). We had dinner (in restaurant) and breakfast (in room) on our most recent stay. The service in restaurant was excellent, and the chefs/cooks clearly knew how to prepare food. Likewise, the breakfast was timely, hot, and arrived w/ proper accoutrements for dining in room. Read moreGenuine Hotels.com guest review
"It was a wonderful hotel and I would recommend it"
Very Clean, Staff very kind, great hotel, close to airport but quite.Genuine Expedia guest review
This was a great hotel to stay in. Room was very clean and comfortable. We really enjoyed our stay.Genuine Hotels.com guest review
"Quick stay before the holidays"
We flew in right after our wedding and was happy to see a comfy bed after a long day! We received champagne and a lava cake with a note from the hotel! Lovely place to stay and we will be coming back to vist again!Genuine Expedia guest review
"Great hotel, just not at airport"
We booked for a quick overnight. Our flight got us in after their shuttle stopped running, to our surprise. We were not happy about the $25 cab ride. But the bed pretty much made up for it.Genuine Expedia guest review
"An OK stay..."
Check in was fast and easy. they provided me with a shuttle schdule and a warm cookie :0) The bed was very comfortable. The service at the bar/ resturant was excellent.Genuine Expedia guest review
"Great airport hotel"
Front desk staff was very accommodating. I would have rated higher but it is currently under renovation. I would not hesitate to stay here again in the future.Genuine Hotels.com guest review
I chose a bay view for a higher price not realizing that hotels.com doesn't guarantee you will get a bay view. The gentleman at the front desk was very nice about explaining that you have to be careful with third party reservations and gave us a partial bay view so I was happy. The rooms are nice. The in-room microwave was decades old and there is a […] popcorn ceiling, otherwise it's been revamped. The staff is excellent. Read moreGenuine Hotels.com guest review
"Welcomed like a friend!"
It's nice to be greeted with a cookie at check in after a long trip:) The staff was very friendly. A front desk person was even nice enough to bend the rules to give me a bottle of water when I didn't have my wallet on me. It's the little things that make a stay more comfortable. The room was also very comfy. Thank you for a relaxing stay!Genuine Expedia guest review
"Enjoyed this hotel"
We typically book hotels in this area due to the prices compared to staying in the city. Only a 15 minute drive to SF. This hotel is clean, comfortable and good all around deal. Check in was quick and the young lady who helped me was very friendly and efficient. Our room was on the 7th floor with a nice view of the marina. There was work being done […] on the top floor above us but we were forewarned by the receptionist and it was not a problem. Room is equipped with a coffee maker and microwave. Also a roll of paper towels which is actually a nice touch. The only issue I had was the water pressure but I've noticed this at other hotels in the area so I can't fault the hotel. Also parking seems a bit limited although we did find what may have been the last spot upon returning Saturday night. One thing to mention, if you are coming from SF you actually have to pass the hotel southbound 101 and then take the 101 north to get to the exit. Read moreGenuine Expedia guest review
"Very nice hotel, good staf"
Everything was as expected or better. The only area for improvement would be the bar service. The bar was not busy and the one bartender seemed to have a lot on his plate. My suggestion would be or him to look at each patron more often, then the patrons would not have to shout out to get his attention.Genuine Expedia guest review
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