It's really a nice place to stay, but a little bit far to downtown San Francisco.Genuine Expedia guest review
It is a quiet hotel with an excelent location, very near to the airport and the cityGenuine Expedia guest review
"One most freindly staff you will find"
very nice :)Genuine Hotels.com guest review
"Quality hotel with Quality service"
Room was clean and very comfortable. Bed was fantastic. Room had a good view of the bay and local marina. The only possible negative is that it is in the middle of a business area so you need transportation to go to shops, restaurants, and convenience stores. Nothing within walking distance.Genuine Expedia guest review
Staff was polite and friendly. Room and lobby were very clean and in great shape.Genuine Hotels.com guest review
"Noche hotel near to AirPort"
Celan, confortable and only 15 minuetes yo the fishersman a wharf. Staff excellent and Rooms so confortables...Genuine Expedia guest review
"Clean, quiet, and convenient."
Great place to say. Hotel staff very friendly and helpful. Don't hear noise of SF flight departures between 11:30 PM and 6 AM. Love the warm cookies at check-in ("got milk?").Genuine Hotels.com guest review
Staff was extremely attentive and warm not overbearing. The Clam Chowder in the hotel restaurant was wonderful! Location was a little further out than anticipated but the overall stay was very enjoyable. Happy to know you are updating your amenities. Hotel was very clean very good for a business ery close to airport.Genuine Hotels.com guest review
"No flair hotel"
Great location if you have a car, as the highway is easy on and off and the parking lot, even during construction on the hotel, had plenty of parking. My was a little outdated and in need of better care - telephone didn't work, the microwave sounded like a rocket taking off - but for the price, this was a good value.Genuine Hotels.com guest review
The hotel was affordable, courteous, clean and convenient to San Francisco. The staff was very helpful and thoughtful from the onset when we arrived late. The only area that is important to be aware, is the parking lot shares with another hotel. It is very full on a daily basis so insure you park where want your car to be placed. They stay, itself is […] great!!! Read moreGenuine Hotels.com guest review
"Hope it was an isolated experience"
It looked like a nice hotel, the staff was pleasant, but a noisy frig and chattering doors kept me up all night. Good thing, since the 3:30 AM wakeup call I ordered never arrived. Might be an isolated incident. All I needed was a clean bed, some quiet and an early wake-up, I am not sure I would go back.Genuine Expedia guest review
"Great deal on a crash pad"
Great hotel after arriving on a late flight to SFO to rest up for the start of our trip.Genuine Hotels.com guest review
"One of the best hotels we've stayed in"
Great room and staff. It's one of those hotels where you'd rather stay and relax in the hotel than go out.Genuine Expedia guest review
"BEST SF hotel!"
We had an amazing experience from the minute we checked in to the minute we checked out! Very friendly staff, exceptionally clean and quiet hotel, and fabulous food in the restaurant with first class service! I will stay here again and again! Don't hesitate to stay at this superior hotel!Genuine Expedia guest review
Bad service, I hope that they give a chance to understand the resident issuesGenuine Expedia guest review
"nice view of the bay and near a beach trail"
refrigerator and microwave in room as well as several pillows and super comfortable bed. free wi fi. hot tub and pool but pool is pretty small. quiet.Genuine Expedia guest review
We had a great experience and would definitely recommend it to anyone! The staff was freindly, our room was great and the hotel is close enough to just about everything in San Francisco (if you drive). There is no fee for parking either, like there is almost anywere in San Francisco. The area seemed pretty safe too. We will be back!Genuine Hotels.com guest review
Nice hotel just a bit far from downtown San Francisco.Genuine Hotels.com guest review
"nice and comfortable while we got home improvement"
very tranquil, I stayed at the 8th fl and just what I needed a relax and clean bedroom . I had to replace the toilet in my apartment so I decided to book a room in a hotel and let the plumber work and no bother my neighbor for his toilet use. perfect !Genuine Hotels.com guest review
Quiet super clean and great serviceGenuine Hotels.com guest review
Nice hotel which is convenient to both the airport and making your way into San Francisco.Genuine Expedia guest review
"Decent choice for visit to San Francisco"
We stayed here two nights, selecting this as a location less expensive than the hotels in the city, and close to SFO. The room was pretty comfortable. The bathroom was a bit strange - toilet so close to sink and vanity that it was more crowded than it needed to be. Pool was cool in temp and only 3.5 ft deep or so, which disappointed our 10 yr old. The […] staff was great and very helpful with anything we asked about. More of a business hotel than a family hotel, but we still found it comfortable and well located. Getting to Chinatown and Fisherman's Wharf was easy! Read moreGenuine Expedia guest review
"close to San Francisco Pier 39"
We were very comfortable and the hotel was clean.Genuine Hotels.com guest review
"Nice Place To Stay"
Nice place to stay.Genuine Hotels.com guest review
"perfect for what we needed"
The lounge was nice, the food was really good, the customer service was great...check in smooth and efficient, room very comfortable. The only disappointment was when we wanted to relax and soak in the hot tub is was full of children which of course is out of your control....suggestion.....maybe an additional spa area reserved for adults only, not sure […] if you can legally do that but sharing a hot tub with young kids under 10 years old screaming and splashing around makes it very hard to relax and enjoy which I am sure is your reasoning for offering the amenity in the first place. Read moreGenuine Expedia guest review
"Great Clean Hotel by airport"
As a business traveler, you can't go wrong with the location by the airport. Very short taxi ride and close to car rental locations. Very clean and professional staff. Stayed one night and had a great experience.Genuine Hotels.com guest review
"Not a crowded location."
Overall a relaxing hotel that met our needs. Spacious enough rooms with room for a chair. A flat screen tv to view World Cup games. The microwave smelled and needed cleaning. Maid changed towels even though we hung the towels on the rack for reuse. And did not provide sufficient number of towels in exchange.Genuine Expedia guest review
"Fantastic place to stay at!"
The hotel is really nice, the rooms are well maintained and comfy. The parking lot is a bit awkward, with really tiny spaces, but it's manageable. It's not in San Francisco proper, so you don't really get any sites, but its only about 15 minutes and you don't get to see that much traffic the second you leave the hotel. Check in and check out were really […] smooth and my partner and I got delicious cookies on both occasions. We also realized that we had forgotten our toothbrushes and toothpaste, so we called the front desk and within 15 minutes someone brought us a complimentary pair to our room! The only issue I had with the hotel was that the lady at the front desk was impossible to understand over the phone. I called ahead to let them know we were running late and wouldn't reach the hotel til midnight, but it was really annoying because she couldn't be bothered to enunciate. I can't vouch for the amenities offered, since I was there for only one night and I didn't get to see/use any of them. Other than that, I loved it and would definitely stay there again. Read moreGenuine Hotels.com guest review
"good quality hotel with low price for SF"
if you don't mind long hall to SF and want to stay in nice hotrel for less money this is the right pickGenuine Hotels.com guest review
The hotel was clean and had a very comfortable bed. Overall, we enjoyed the stay at this hotel, except their shuttle service.Genuine Hotels.com guest review
Close to the city and affordable.....nice rooms and friendly staffGenuine Expedia guest review
We had a nice visit Grammy this is a great place to stay close to downtown and other thingsGenuine Expedia guest review
"great for the price"
If you want to stay in a nice hotel cheaper and don't mind longer travel to the city this is a great stay.Genuine Hotels.com guest review
Great place to stay in. No noise. Great valueGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Beautiful views close to it all"
amazing hotel! Close to Fishermans warf, Golden Gate Bridge, bay bridge, if your going to explore the city perfect price and excellent hotelGenuine Expedia guest review
Staff was relly friendly nice locates hotel nice viewGenuine Expedia guest review
"Convenient hotel to stay at when flying out of SFO"
At check-in, the clerk upgraded us to a suite, which was very nice, since we had our son with us. We left our car in the parking lot for 16 days without any extra charge. It was a great first night before a 15 day vacation in Europe.Genuine Expedia guest review
The customer service was excellent. The rooms were clean and comfortable. It was one of the best hotel experiences for my family and me.Genuine Expedia guest review
"Comfy and so lovely beds"
The first thing that impressed me was that when I walked in I was greeted and given a warm chocolate chip cookie. How nice!! Very helpful front desk, very personable The room was immaculate and the beds, oh my, it's the best night's sleep I've had in a long time. I even joked with my husband and said, "Can we stay here every night?" These beds are THE […] BEST! Thanks for a great place to rest and rejuvenate. Read moreGenuine Hotels.com guest review
"Close to the airport"
Nice, clean hotel. The staff was very helpful and the shuttle to the airport was very convenient.Genuine Expedia guest review
Nice property! I would consider staying there again.Genuine Expedia guest review
Great staff from the desk to the restaurant and bar.Genuine Expedia guest review
Easy in, easy out. Delicious cookie welcome. Rooms were comfy and had mini fridge and microwave oven. Shuttle service to/from airport was timely.Genuine Hotels.com guest review
Overall, the hotel was nice. The service was great, the comfort of the bed was awesome (slept like a baby), and the chocolate chip cookie was just a bonus. Although I didn't use the microwave, it seemed a bit dated and even though the room was designated a non-smoking room, I can smell the slight stench of smoke but it didn't bother me too much. Location […] is alright, as I found it a bit of a hassle to get onto the 101 South (I had to take 101N, take the next exit about 1.5-2 miles down and then get onto the 101S from there). Overall it was a nice hotel. Read moreGenuine Hotels.com guest review
"A Few Great Staffs"
Excellent. Checked in at around 3:00 P.M. with an African-American man. A very gracious check-in staff by the name of Jonas helped me with a few other things, along with a short Filipino guy who's minding the Gift Shop & another very young, Asian/maybe Filipino bellboy(?) who were both very helpful. The hotel should have more, a lot more staffs like […] these three who made sure our necessities were well taken care of. Amazing three, I must say!!! Read moreGenuine Hotels.com guest review
lOVE THE HOTEL BUT COULDN'T GET IN MY ROOM WITH ROOM KEY FOR ABOUT 120 MINUTES HAS TEC COME TO LET US IN! BUT LOVE THE OTHER THINGS ABOUT THE HOTEL AND THE BAR TENDER JOSE!!! HE WAS GREAT HELP!!! LOVED THE BEDS!!! DIDN'T GET A WAKE UP CALL EITHER.Genuine Hotels.com guest review
"Often overbooked to relocate you into smaller room"
Never book this hotel just one or two days ahead, because you will just end up in a smaller room paying the same price. I booked a room with two-queen beds, but was told at the counter that the only similar room they had is the one with a king bed. They added a tiny little twin bed with a not-so-clean sheet, which was not comfortable either. Quite disappointed […] when your last night at San Francisco ended up on a small portable twin bed in the corner of a small room. Read moreGenuine Expedia guest review
"great location for couples retreat"
During our short, but meaningful one night stay at the Doubletree, the mere design of the lobby really brought out the Hilton standard. We went on a Saturday and it was pretty crowded, but the gentlemen at the front desk gave us an upgrade to a bay view suite on the 8th floor, and that definitely made our stay more enjoyable. Staff was extremely, really […] took the time to ask and understand who we are and what our plans are. Rooms were very comfy, especially with the sleep number bed that made it better for us, since I prefer to sleep on a firmer bed and the exact opposite for the lady. Cleanliness was exceptional, not even a single hair on the ground, all amenities were fully functional. really, I didn't have one thing to complain about, and they gave us extra cookies when we departed =] Read moreGenuine Expedia guest review
Pretty good hotel if you have a car. A little bit far from SF but price is good.Genuine Expedia guest review
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