"Difficult to sleep- 1am parking lot cleaning!"
We'd recommend this hotel to anyone who was on a budget, and who was ok with the following things. After all, we just needed a place to lay our heads for the 4 nights we stayed there. The lobby and breakfast areas were neat and clean The muffins were of the 'shelf-stable' variety- not freshly made, but made with partially-hydrogenated fats. Very basic […] variety of jelly, bagels, cereals. Room quite small but neat and clean. The tub and sink drained VERY slowly, and therefore began to fill up when the water ran for a bit. The grout around the tub faucet was crumbling and needed to be re-grouted. The shower curtain was clean and new. There wasn't a thermostat for the air conditioner, so if it got too cold (when on 'low) during the night, we had to get up to turn it off. Then when it got swelteringly hot and stuffy again later in the night, we'd get up to turn it on again. It was loud, as well. To improve, they could put thermostats in the rooms, and connect them with the air conditioner/heater. On Sunday morning, some kind of street cleaner ran from about 1am to about 2:30am, waking us up though our windows were closed. It seemed as though every time someone else used water in their room we could hear the running water in the pipes- it was very loud! See other improvement ideas below (that box limited our entry there). Read moreGenuine Expedia guest review
The only thing that was less than great was the scratchy towels. On second thought, the beds left me with a backache after day 2. But I truly appreciated the staff and the location was great to get around to the mall, etc.Genuine Expedia guest review
"Excellent rates, good location"
RECOMMENDED :: Was able to snag a terrific rate at this location. The room was clean and well-maintained. Location was convenient, directly across the street from a Wal-Mart and a Denny's, close to other several restaurants, and highways. Service was attentive and friendly. Fitness center was a bit dated, but had a few decent cardio machines. Only real […] complaint was that rooms did not have a mini-fridge available. The suites did, however. Read moreGenuine Hotels.com guest review
The room was perfect. The mirrors were too.Genuine Hotels.com guest review
"Really small room"
The rooms were very small.Genuine Hotels.com guest review
"You Get What You Pay For"
If you're looking for a clean room without any frills, this is it. The continental breakfast is bare bones and there is no place to sit. We asked the desk if they could use their printer to print out baseball tickets and they referred us to the public library four miles away. Still, the room was good and for the price, that was enough.Genuine Hotels.com guest review
"close to MOA and IKEA and restaraunts"
Would have been nice to have in room coffee, small fridge and microwave. continenal breakfast was the same thing everyday so no variety there. The price was nice and location was good as well.Genuine Hotels.com guest review
"nice hotel close to the Minneapolis Airport"
The room was quiet. They had a taxi to and from the Minneapolis airport, which was what I needed.Genuine Expedia guest review
Close to the airport. Free shuttle, Rooms need work. Sheets had large holes. Breakfast lacking, but breakfast place next door.Genuine Hotels.com guest review
"Not as impressed as with prior stays"
I have stayed in Microtel facilities before and my last experience was great. This time however, it was not as great as I had hoped. The room was not fully cleaned. The bathroom still had an earing and hair on the floor as if it had not been swept. The bed was comfortable, which was a plus. Our room was not ready for check in at 3, we had to wait roughly […] 10 minutes (not a huge deal for us but beings the site said check in was at 3 pm, I had expected it to be ready at that time). Read moreGenuine Hotels.com guest review
"Close to the Mall."
Location was great. About a mile away from the Mall of America and Airport. As close as the airport was, very quiet. Right across the street was Walmart and behind the hotel was a Denny's. Kids stay free which was a plus. So for 2 adults and 2 kids for a Fri-Mon stay was little over $200. Hotel was fairly clean and needed some good cleaning. I would […] stay again. It did the purpose of bathroom/a place to sleep. Read moreGenuine Expedia guest review
Good place to stay. Clean room, easy to get to. Breakfast sparse.Genuine Hotels.com guest review
nice staff, across the street from a Wal-Mart which is convenient and not far from shopping, good place for a weekend trip.Genuine Expedia guest review
Could only stay 2 of three nights. Had to leave because of mothers biopsy. Facilities were nice. Bed a little hard. Suppose to be non smoking room, but obvious someone had been smoking in room.Genuine Expedia guest review
"Cheap, but clean"
The hotel had what we wanted. Just a place to lay our head after we got in to Minneapolis and before we headed on to the road the next day. I think we were in the hotel room 9 hours. If I wanted a longer stay I would want a room that didn't have things needing repair. Ex: the sink faucet was not flush with the sink, so it wobbled with each use. The […] toilet paper and tissues could not have been thinner. The tissues pretty much disintegrated on contact with wetness. All of this was ok for our purpose..in and out. The bed linens were new and clean. Liked them very much. The room was clean and comfortable. Seemed like a cheap knock off of the Hilton we stayed in last year. Read moreGenuine Expedia guest review
"One night stay, close to Mall of America, I-494"
Room was furnished with an HDTV, small refrigerator, sofa bed. All in all a decent room for $89.99 plus taxes.Genuine Expedia guest review
"Ok room comfort"
My room smelled musty and I couldn't get it to cool to the point where I was comfortable. Also, the carpet needs replacing. Dirty and smelly.Genuine Expedia guest review
"Close to MSP airport"
Stayed here on July 31, 2013 prior to airline travel...hotel was convenient, staff very helpful. We had a one queen bed room, and the sheets and comforters had holes and tears in them, did not try the breakfast as we had to leave by 5am.Genuine Expedia guest review
good times were had by all members of our traveling partyGenuine Expedia guest review
"Close proximity to the Mall of America!"
+ Staff were friendly and helpful. + Economical place to stay - You could hear the neighbors talking all night long through the walls. - Continental breakfast had limited offerings.Genuine Expedia guest review
"okay for the price"
Money was the primary factor in choosing this property. It was very reasonably priced but the room was tiny and not well equipped. The front office staff was very responsive to my requests for additional items which in most hotels are standard in-room amenities, such as an iron, extra pillows, etc. In general, the property seemed a bit worn and in need […] of a deep clean. Read moreGenuine Expedia guest review
"Excellent location for us"
The room was very clean and the beds were very comfortable. The room also had lots of tabletop space to place our luggage and get organized. My only complaint would be that the TV sits too high unless you are laying down. It was an excellent location close to the airport, Mall of America, nature activities, freeways, and not far from several of the […] nicer parks. I would stay here again. Read moreGenuine Expedia guest review
Great Stay!Genuine Hotels.com guest review
"ok place for the price"
Don't expect anything special-you get a room for the night and that's about it. Breakfast was disappointing, just a few pre-packaged items and some fruit.Genuine Hotels.com guest review
"Great hotel for the price"
This was a great hotel for the price - clean, quiet, great location to the airport, zoo, Mall of America, etc. Only complaints would be wish there was a refrigerator in the room - also not much choice at breakfast - muffins, bagels, small boxes of cereal, oatmeal. Nothing else. However, all in all would stay at this hotel again.Genuine Expedia guest review
"Great for the money"
This hotel is great for the price. If all you need is a place to sleep this is the best price place in the area. The service was good, the room was what you would expect, basic and clean enough. It also has Free Wi-Fi and a simple breakfast. I will be staying here again.Genuine Hotels.com guest review
"Mold in the bathroom"
The beds were great and location of hotel was great. But gross mold around the top of the shower and floor leading to the bathroom was so bad we didn't even dare use the shower.Genuine Expedia guest review
"Less than 1 mile from the Mall of America easy to."
Over all we had a good stay, the room was just a little small and didn't have a microwave or coffee pot, Denny's was out back and easy walk to.Genuine Hotels.com guest review
The front desk saw we had a baby and upgraded our room to one with a fridge & microwave which was extremely convenient. It's not easy warming bottles in tap water. There were lots of mirrors & I'm a little paranoid, so that was a bit off putting. We all loved the window seat for some reason, and sat there often.Genuine Expedia guest review
The quality of the staff is very dependant on who you get. There are some who are very helpful and accomodating and others appear to be there because they have to! Being a 'budget' motel I understand trying to balance repairs and renovation. This place needs both. The suite was comfortable enough and was clean. Some caulking in the bathroom was moldy […] and needed replacement. Doesn't housekeeping pay attention to this? Do they not take pride in their work? This is an easy fix. Three out of four lights above the bed were out, another easy fix if staff are paying attention. The location is very good. So what do you kneed to know if staying here? Spend the money an a suite! The non-suite room with one bed is too small for even one person! It is just a bed and bathroom. Way to cramped even for the low price. The loud family was checked in after I was settled in my adjoining room. I was fortunate enough to have a great employee on duty who moved me to a nicer room/location. Adjoining rooms should be outlawed and wall insulated between rooms. Read moreGenuine Hotels.com guest review
This hotel did not have a shuttle from the airport. Instead, they had a paid taxi pick me up and drop me off, at their expense!! IT WAS AWESOME!!Genuine Hotels.com guest review
"Adequate, especially on a budget"
My group contained several 16/17yr boy scouts. The hotel rooms were adequate, especially for the price. And the fact we got a continental breakfast really helped out budget. We walked to/from the Mall of America, which is about a mile away. No issues there either. There is a WalMart just across the street, which made it convenient for last minute n […] eeds. Read moreGenuine Expedia guest review
The rooms were very clean and staff very helpful. I didn't care for the area, or the smaller rooms.Genuine Hotels.com guest review
"Not what was expected."
First off we were greeted by employees dresses as if they were employed at walmart. The hotel lobby had a smell of poor carpet care. Everything seemed out dated. The room was less than impressive, You could glance amongst the room and notice different in house repairs, The reading "nook" had cigarette burns on it as did the night stand. We booked a […] non smoking room. The card key never properly worked, numerous time was it difficult to get into the room. I felt the ammenities in the room were that of 2 small soaps. The carpet in the room was filthy of stains. Upon check out the desk man gave me the impression of why was I checking out, and told me to keep my room key? Not sure if it was suppose to be a souvineer or a joke. Read moreGenuine Expedia guest review
"Good for the price"
The better will be go to Keystone. In order go visit Mount Rushmore.Genuine Hotels.com guest review
"Clean hotel close to The Mall of America."
The hotel was clean and staff was friendly. However we felt that the hotel room itself was very hospital like and not very inviting. Everything in the room was white and not even a bedspread on the bed. if you are looking for a clean and friendly hotel with little to no amenities this one is for you.Genuine Expedia guest review
Extremely unhappy with the Cleanliness of the room.Genuine Hotels.com guest review
Great place to stay, shuttle to airport is very convenient for early morning flights.Genuine Hotels.com guest review
"Low Price But Institutional Feel"
The hotel was convenient to Mall of America and the price was great. However, the hotel is really outdated (cabinets, light fixtures, etc.) and has an institutional feel ... felt like I was staying in a jail or a mental ward. The air handling system is loud which made it difficult to fall asleep. The staff is ok ... not particularly friendly, but not […] rude. There was no shampoo in the room ... I went into the hall and asked a maid if I could get some. She told me that they do not put shampoo in the rooms and that if you need some you need to go the front desk. I've never stayed in a hotel that didn't provide complimentary shampoo. Not a big deal, but odd. Read moreGenuine Hotels.com guest review
"Lots of room for improvement"
There was a lot to be desired about this hotel. There was mold and mildew in the bathroom shower and only one out of 4 outlets actually worked. There is a very small sign in the room that states what amenities are available at the front desk which was not visible until items were moved on the desk before we left to check out.Genuine Hotels.com guest review
A lot of unsavory people hanging out around the hotel, particularly in the evenings. 3 police cars outside the front door one evening, and a homeless man hit us up for money the next.Genuine Hotels.com guest review
"Served our purpose"
A very basic hotel, but the price is right. I would't want to spend a lot of time there. It's very near the airport, and easy to find.Genuine Hotels.com guest review
"Great Place to stay"
Large rooms, comfortable bed and good amenities. Overall a nice place to stay for the price.Genuine Expedia guest review
"Nice hotel that met my needs."
Hotel staff was vey friendly and the hotel was clean & comfortable. Nothing fancy but met my needs and I would stay there again.Genuine Expedia guest review
"Don't get anything more than you pay for"
Arrived past midnight, website said 18+ to check in but front desk had sign saying must be 21... we were allowed to check in anyway (the next morning some other people were not allowed to check in). Got to room, nothing special, no sheets for pullout and we had to go down and get them ourselves. Rather thin pull out mattress... very minimal breakfast […] in morning (no fruit, yogurt)... No shampoo, lotion... soap was not nice/hard to rinse off. Some outlets didn't work, hair dryer basically just made noise, locks weren't terribly secure. Our toilet overflowed all over the bathroom floor, we had to go get plunger and mop up floor with towels. Again, the room was cheap and convenient to shopping/public transportation but I used to work at a hotel and noticed several little things that could be improved to make a big difference in our stay! Read moreGenuine Hotels.com guest review
"Nice and Cheap"
Nice Hotel, Good Continental breakfast, Closer to Mall of America, waterpark of america, Cosy rooms, Closer to Airport, and very good rates.Genuine Hotels.com guest review
I would never stay there again. The room was dirty, needed painting, the curtains were filthy and it had a smell.Genuine Hotels.com guest review
"Not worth it"
I would spend a few bucks more and go elsewhere. Just a very run down hotel with the owner investing in the very basics only!!Genuine Hotels.com guest review
"Clean & value for price"
Just needed a clean place to sleep with close access to public transportation. Wanted to keep costs low & booked well in advance. Maybe I got lucky, but I got a suite for the price of their cheapest room. Everything was clean & in good repair, except the TV didn't have a picture (didn't matter to me, could still listen, & wasn't in the room much anyway, […] told staff the next AM). Bus stop less than 1 block away to get to transit center at Mall of America. Walmart just across the street. Great place to stay if on a tight budget & if you don't need lots of amenities. Read moreGenuine Hotels.com guest review
The hotel and the room were very clean overall. The staff was friendly and efficient. The room and the bed were very comfortable. The only not-so-pleasant thing was that the bathtub drain was clogged, so the water was going up to my calf in the tub. Did not have time to report it to the staff though.Genuine Hotels.com guest review
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