Reviewed by a Hotels.com guest on Feb 27, 2013
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Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Fantastic service and decor"Reviewed by a Hotels.com guest on Feb 25, 2013
The Pan Pacific staff really took incredible care of me during my stay, and I greatly appreciate their service. The property itself is beautifully decorated, from the lobby to the guest rooms, and the location is very central for doing business in Singapore as well. Overall, one of my very best stays in Singapore. I will definitely return!
"Overall good value for business"Reviewed by a Hotels.com guest on Feb 25, 2013
I was very pleased with the hotel and value for the money. Compared to the other high profile hotels, it was a very good price for the quality.
"Great Location"Reviewed by a Hotels.com guest on Feb 25, 2013
The hotel is in a perfect location. It has nice rooms although the room that I was in, the air conditioning was not working properly. The pillows also need changing. Otherwise the hotel was great.
"Excellent value"
I have visited Singapore a number of times over the years, for business trips. I usually search online for the best deals, and on this occasion, the Furama had a deal with 25% off for a 4 day stay. The price included breakfast and wireless internet (normally charged as extras in other hotels), and I had an Executive room, which gave me access to their […] Executive Lounge, where the breakfast was available, and also free drinks and food for two hours each evening. The hotel has a pool, and a small, but well-equipped gym. The staff were all excellent - nothing but praise for all of them. Walking distance to Clarke Quay, and the bars and restaurants there. I'm always happy to jump in a cab to go to customer sites, but visitors should be aware that the nearest MRT station is a good 10+ minutes walk from the hotel. This was my first stay at the Furama, and I will certainly return there! Excellent value Read moreGenuine Hotels.com guest review
"Good value"
Although not too far from chinatown, the hotel is not near any mrt or bus stop, so if you do not like walking, taxi is the option beside shuttle bus proviided hourly to orchard and clarkquay, and outram park, suntec and shentonway for weekdays. Sleep quality was good, bathroom was adequate.Genuine Hotels.com guest review
The hotel was old, but the rooms were still nicely furnished and decorated. Clean and comfortable beds, only thing was the adjecent ktv seem a little seedy.Genuine Hotels.com guest review
"WHY O WHY DID I STAY"
IT WAS AWFUL I ENDED UP HAVING A EXECUTIVE CLUB ROOM WITH AN OPEN PLAN LAYOUT SINKS IN BEDROOM WENT OUT IN THE 60'SNO WARDROBE, 4 COATHANGERS AND A GLASS WALLED BATHROOM WITH A BLIND BUILT IN SO YOU CAN CLOSE THE BLIND TO HAVE PRIVACY? WHO'S IDEA WAS THAT,I HAVE STAYED IN BETTER HOTELS COSTING 60 US$ AND JUST IN CASE YOU THOUGHT I WAS BEING TO CRITICAL […] BUT THE CLUB LOUNGE WAS POSITIONES IN A CORRIDOR OVERLOOKING THE END OF A MEETING ROOM ON THE GROUND FLOOR, AVOID DISSAPOINTMENT AND DO NOT STAYAT THIS HOTEL, AS WHEN THEY WERE ASKED TO HEL THEY OFFERED ME A CHEAPER ROOM? UNBELIEVABLE Read moreGenuine Hotels.com guest review
"Old but 5 star service!"
The hotel is abit old, need renovation.. However the hotel staffs were great! Gave us a wonderful velantine's day getaway.. We book the executive rooms with club facilities .. The club lounge serve good snacks n good wine ! Great staycation with very reasonable rates!Genuine Hotels.com guest review
"Disappointed - this time"
I have stayed at this hotel several times, as I think it is a good, effecient hotel for a fair price. However I was somewhat diappointed this time: Half an hour to get my luggage to the room and more than an hour to get room service is not as it should beGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
very bad buffet, not worth the money!Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"A little more improvement required"
The Hotel did not have the kind of room I had booked in advance and was asked to wait or accept an upgraded room by paying more. The 'upgraded' room was not that great after all. The carpet of the entire floor (19th) leading to my room was filthy and really needs thorough cleaning. I did not like the setup of the Executive Room either because the wash […] basin is located in the sleeping area and and not in the bathroom. Not a bad hotel though. Read moreGenuine Hotels.com guest review
"Hotel"
Overall a good hotel to stay. The hotel transfer bus is good to get to some places only.Genuine Expedia guest review
"Hotel recommendation."
Staff were very welcoming, friendly, helpful and efficient and we appreciated their efforts. We enjoyed our stay. Room 1203 - bath at head seemed to have a water leak that ran across to the floor waste but didn't present any sort of a problem for us. The corridors on 12th floor at least, were slightly smelly or musty ( in passing through) but rooms […] were not smelly and were cleaned efficiently every day by friendly staff. Overall we had little to complain about and would recommend hotel to anyone not wanting 5 star accommodation or 5 star prices. Hotel is fairly centrally located to all the main attractions. We would definitely consider staying again if we were to return to Singapore. Read moreGenuine Expedia guest review
"Excellent value for money"
The executive club rewards were fantastic and highly recommended. High floor room, free snacks and drinks, buffet breakfast, free internet and late checkout. On top of that, I found most of the staff to be very helpful and friendly. Excellent value for moneyGenuine Expedia guest review
well, its close to city in walking distance, bus stop were just in 3 minute walking distance, will be my next choice hotelGenuine Hotels.com guest review
"Great mid-range hotel"
Enjoyed our stay here. Club package rooms are really comfortable. B'fast very good. Only let down was Kintamani restaurant. Staff are helpful and courteous.Genuine Hotels.com guest review
"Vacation at Singapore"
We stayed at Executive club situated at 19th floor. The room was a modern design and it was clen & neat. The breakfast spread was fantastic and we had access to excexutive lounge through out our stay. They were providing free drinks and snacks during happy hours.Genuine Hotels.com guest review
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"Amazing hotel and staff"
Recently stayed in the Furama riverfront hotel, me and my fiancé have no complaints at all the hotel, staff and facilities were all outstanding we will defiantly be returning in the near futureGenuine Expedia guest review
"A Good Budget Choice in an Expensive City!"
We chose the Furama as we have stayed at many places in Singapore and were here for a quick trip, not a "holiday" The Furama is a solid choice for people who are in Singapore and don't need all the fuss and frills of a high end hotel. It's definitely not the Marina Bay Sands or the Swissotel, but it is clean, the staff are lovely, and the place gorgeously […] dressed up for the festive season. One thing to note - if you are an internet junkie, take the room upgrade and get compliementary internet, their internet packages are extortionately expensive, we ended up going to starbucks for free wifi every day! - the only downside on an excellent stay. Read moreGenuine Expedia guest review
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"Close to sight see place"
Cleanliness is in good condition. The bad experience is the coupon for the car exit which only used once and need to exchange one more - exchange 3 times for only one exit.Genuine Hotels.com guest review
"It's worth it"
Price for staying there is really worth it if you are not tight on budgetGenuine Hotels.com guest review
"Quite good, for business travelers."
Well furnished rooms, location depends - if you want to step out of hotel into the shopping streets, then not the place, if you want a 5-7 minute cab ride away from the hustle of the business district, then ideal. Lobby has a old world charm. Though the ceiling of the lounge area could use some work. Room has a nice and warm feel.Genuine Expedia guest review
"The place to go for helpful staff."
The room was very comfortable, the restaurant was very good, the location excellent and the staff were very helpful.Genuine Expedia guest review
"Hotel stay"
All is good but when you ask a staff question and they don't know how to answer you, they will not make the effort to check with other staff. End of the day, I ask 4 times and all they say is " I'm not sure."Genuine Hotels.com guest review
"free circular shuttle bus"
On arriving we had been upgraded to executive level, so this was good. Breakfast was quite good and service good. Staff were helpful and friendly. Only downside was the bath which leaked water all over the floor spreading into the lobby area - fortunately a tiled floor. Otherwise a good stay.Genuine Hotels.com guest review
"EXCELLENT SHORT GATEAWAY"
FACILITIES ADEQUATE ROOMS COSY.. VERY COMFORTABLEGenuine Hotels.com guest review
"Good Hotel not too far from attractions."
Well run hotel, comfortable rooms. Expensive internet charge.Genuine Expedia guest review
"F1"
Check in was very quick and all questions answered . Never a problem getting a taxi when needed. Able to book tours from the hotel . Staff always very pleasent and helpful. When checking out all expenses explained in detail.Genuine Expedia guest review
"Central location."
It was a nice place to stay but the room needed to be cleaner.Genuine Expedia guest review
"Pleasant stay"
Amenities such as the pool and gym were excellent and staff were great. The location is not as convenient as say, Clark Quay, but ok. The shower volume was fine but the water came out more as mass than a shower spray! A bit stingy on the tea and coffee.Genuine Expedia guest review
"excellent"
Very enjoyableGenuine Hotels.com guest review
"Clean and Spacious Room"
Prompt room service with excellent customer service except the toothpaste provided is "hardened". Near to Chinatown and Orchard Road shopping belt. Both within reach by 15 minutes bus journey.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel was fine , clean rooms . The door staff put the reception staff to shame they were so friendly and helpful . Where as the reception was did not want to know . I was asked for a 200 dollars deposit in case I used the mini bar , which I didnt want to do . your breakfast was very expensive and not nice . And in todays day it is rediculous that […] we are paying for internet assess. Read moreGenuine Hotels.com guest review
"No free internet (you've got to be joking)?"
Unfortunately, with no free internet in the hotel (unless you have an expensive room) I wont be staying here again. There are plenty of other hotels in the area that don't have such a rip-off internet policy. Apart from that the hotel is of an okay standard and is well priced. However, as I left feeling ripped-off by the internet charge I won't be […] back. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Central but quiet location"
First time visit but very satisfied. Quick and efficient check in and 30 second check out. Concierge staff very helpful. Clean comfortable room. Also had a shuttle to orchard Road.good experience will be back next time.Genuine Hotels.com guest review
"Hotel location"
Hidden at corner, without any signboard indication. Almost missed the hotel by just a turn (coming up from People's Park), even I was guided by my sister, I still need to call to re-confirm the position. I almost wanted to go straight (passing the traffic light heading to Holiday Atrium). Suggest that you put up some signboard at the main road pointing […] the direction to your hotel. Read moreGenuine Hotels.com guest review
"Furans Riverfront a very nice hotel"
The staff were great, very friendly and helpful. The room was spacious and the location was excellent. The food was good and it's a very nice hotel. We'll worth a visit and stay.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Excellent both me and hubby so happy and looking forward for another stay. Warm welcome and service.Genuine Hotels.com guest review
"Fair value, but showing its age."
An overnight stop between flights. Bed very firm to point of discomfort, but room clean, iron and ironing board available (often not in Asia). A hotel showing its age. Not my first choice, but on the night was very much lower cost than nearby competitors and was fair value. Location was important for meetings. Breakfast was good, plenty of choice. Clean, […] efficient and quite quiet compared to many Asian hotels. Read moreGenuine Expedia guest review
"A great place to stay"
The Furama Riverfront is best described as comfortable. It is not for the jet set, or the young and flighty, but the hotel is up-grading the swimming pool area, which should add a bit of excitement. It is a great place to stay that avoids the commercial excess of Orchard Road. It's within wlaking distance of China Town, although there is a shuttle as […] well.. Read moreGenuine Expedia guest review
"needs a refit"
It was probably a 4 star hotel 20 years ago but is now looking a little worn around the edges now. Has all the facilities but needs a refit it really. The price of drinks in the bar were ridiculous . 30 sing dollars for two beers! Could only buy 1 hour wifi access at a time and had to go to reception for a code. Not very hi tech. Breakfast was good […] buffet but that was 29 sing dollars each. Asked for non smoking room when booking but they didn't have any when we got there. We knew we were on a smoking floor as soon as the lift opened! 20 years of smoke could be smelt in the air. In summary I would say if you are looking for a 4 star hotel then look elsewhere but if on a budget and accept 3 star then its acceptable. Read moreGenuine Expedia guest review
"We checked out almost immediately"
We checked out almost immediately. The 1st room we had was old. The air was musky and bed linen felt...old. We complained and requested for a newer room which they did change for us. But the damage was done. My wife didn't like the design of the new room either and it appeared old to her too. So we checked out without staying. Advice for you, remember […] to request for only new rooms if u find a good deal to stay there. Oh btw, the front desk staff do need training on hospitality. They are not rude or anything. Just not the quality to be a hotel front desk staff. I've been to so many 4-star hotels. They are definitely not up to the mark. Maybe they shld check out Conrad to see what quality service is all about. Read moreGenuine Hotels.com guest review
"a relaxing environment close to most amenities"
very enjoyable - if hotels are rated by the quality of their staff, then this hotel is exceptional.Genuine Hotels.com guest review
Reception was welcoming.....Room very musty if not 'smokey' in spite of my SPECIFIC request for a non smoking room.....clean but OLD....good location but not worth the $$$ in my opinion....maybe the 'newer part of the hotel would be betterGenuine Hotels.com guest review
"Great hotel!"
The hotel is good. Book in advance for a good deal. We had a club room. The choice of drinks served at the club lounge was good. The breakfast has more variety at the restaurant then the lounge.Genuine Hotels.com guest review
"Not a Pleasant Hotel to stay After all...."
I had a bad experience on my first day of checked-in. I had my room changed 3 Times! First, they checked me into the executive club floor with no window in the room! 2nd they checked me into another room in the executive floor with the phone lines dead although now there is a window! the 3rd room was more pleasant than the previous two. However the […] deco in the room is not enticing, the wall is plain with the wall paint peeling off, and scratches of wall marks! I mean you know, its an Executive Club Floor! Read moreGenuine Hotels.com guest review
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