I have stayed at many Hilton Hotels and this was by far the worst. The hotel was dirty and in need of a serious upgrade. The restaurants breakfast was a disgrace. Do not stay hereGenuine Expedia guest review
Everything was great except for the doors that face the balcony. We were on the 3rd floor and the people above us I guess were smokers because they kept opening and closing the sliding glass door which was as loud and if someone was dragging furniture across the room. This made sleeping difficult otherwise, the hotel was great.Genuine Hotels.com guest review
pretty fairly priced. One of the better places to stay in StocktonGenuine Hotels.com guest review
It was a nice place. Stayed there about 25 years ago, it was nice then and still is. They have remodeled the lobby, restaurants. Very nice.Genuine Hotels.com guest review
"Expected more from the Hilton"
This was my second stay at the Hilton in Stockton. My first stay started out with finding long black hairs in the shower, the bed-skirt had a 6-inch tear in it, and the blanket in the closet had a 3-inch hole in it. Not what I expected for $129 a night. This time the shower had some type of gritty dirt over a third of it (possibly from some type of […] backup) and the curtains smelt very musty. On both stays staff was quick to respond. The shower was re-cleaned on the first stay with no further issues and a new room (with a small discount for inconvenience) was provided on the second stay, again with no further issues. However, I do feel that it is a shame that they have not put as much attention into the rooms as they have into the lobby area, because the lobby is very pleasing...it feels like an upscale hotel as a Hilton should. Unfortunately you don't get that feeling from the rooms...they are very worn looking. Read moreGenuine Expedia guest review
"All around pleasant stay in Stockton"
Lovely, clean, friendly hotel with helpful staff and nice view out the window.Genuine Hotels.com guest review
It was nothing but a great experience at the Hilton!! The only suggestion would be having vents in the restroom..Genuine Hotels.com guest review
I WAS VERY DISAPPOINTED IN MY STAY THIS TIME. WE HAD A LATE ARRIVAL, AND I WAITED 20 MINUTES TO GET REGISTERED, BECAUSE THE DESK CLERK WAS TRYING TO FAX SOMETHING. I HAD ORDERED A KING, AND GOT 2 DOUBLES, BUT WE WERE TOO TIRED TO EXCHANGE! ALSO THE RATE WAS TO INCLUDE BKFST, BUT I WAS TOLD NO. A VERY BAD EXPERIENCE!!!Genuine Hotels.com guest review
"Good for UOP parents"
Nice, clean, comfortable! But, some of guests made a noise in the night.Genuine Expedia guest review
"cozy & convenient"
i'll be backGenuine Hotels.com guest review
"Our family visit."
Our last visit to this hotel was 4-5 years ago. We were pleasantly surprised to see the redecorating and updating of the hotel. It is the most friendly and welcoming hotel in town.Genuine Expedia guest review
"Overnighter in the area"
The room was clean and neat. Overall, the experience was good, however, our room faced a row of businesses with condos above them. One of the businesses was a "drinks and sandwich"-possibly a bar. The noise level with our window open a crack was over the top, and did not stop until the establishment closed at 2am. We could have closed the window, but […] wanted some fresh air in the room. Neighboring businesses should be aware of the noise level-close the door, bring people in, whatever. Read moreGenuine Expedia guest review
"better than expected"
had a great experience over all. the location was convenient close to the 5 freeway, the room was clean and the bed was comfortable. there was some sort of party/function going on in the hotel that was blaring music past 10-11pm, i'm pretty sure i didn't pay to have all that noise to keep me awake.Genuine Hotels.com guest review
"Nice stay, good location and surroundings"
The location of the hotel is convenient, easy access to I-5, 5 minutes drive from a mid size Mall, and you get a lots of dinner choice there. The room was clean and comfort. The one complain i had was the heater was a bit noise.Genuine Hotels.com guest review
My family and I stayed here for three nights. The first night was awful, due to the room next to us was making a lot of noise and they did not let us sleep. We called the hotel lobby two times and they did not do anything to resolve this. The people that were making all the noise checked out the following day, so we did not have to switch rooms. The […] last two nights were quiet. Read moreGenuine Hotels.com guest review
Very convenient location, good pricing, beautiful room, wonderful staff.Genuine Hotels.com guest review
"Not a good place to stay. Snooty counter help"
I am usually looking for a good deal at a nice hotel like a Hilton. This one though, not a normal Hilton. The drain in the roll out shower clogged when I took a shower. The water was everywhere and I just cleaned it up thinking maybe I had the curtain wrong and it was 1 am. At 9 am my son took a shower and the same thing happened but worse. I called […] the front desk. They sent maintenence. They fixed it and house keeping cleaned it up. I went to the front desk to ask for a refund or a free night and they told me that I clogged the drain. I am not in the habit of squelching out on a bill. I have been using Hotels.com for a few years and have stayed in enough hotels to earn 10 free nights over the last 2 years. This is only the second bad review I have ever written for Hotels.com. Love the website. Dislike snooty desk help and inability to give a customer what they pay for. This place is a never again. I will always try to stay at the Best Western in Stockton for now on. Where they like the customers. Read moreGenuine Hotels.com guest review
Had to book last minute due to family illness and get two families settled plus Christmas arranged. Staff was very friendly, made suggestion on how to book rooms that fit our needs and made the the total experience a successful one. The rooms were clean and comfortable and the location of the hotel is minutes from any where in town, food, shopping and […] events Read moreGenuine Hotels.com guest review
"Room needs sound insulation and maintenance"
Thw room was next to party room and noisy. The bathroom needed maintenance. It had kiddie toilet.Genuine Hotels.com guest review
"This is a Hilton??"
When we first checked in, the desk clerk gave us a room on the 1st floor, we went to it and it was very cold, hubby needed to use bathroom, lifted up the seat and it was quite dirty-went back and clerk only wanted to have the bathroom cleaned, we declined for a different room, she did find another room, but there was the state wrestling champs housed […] all over-noisy would not even begin to describe the room next door or the hallway outside. Room appeared clean, but we only stayed 2 out of the three nights and went to another hotel for peace and quiet. Read moreGenuine Expedia guest review
"Stockton Work trip"
everything was goodGenuine Hotels.com guest review
"Bought 2 nights for visiting family"
They were very pleased with the stay. Had nothing but raves .... Bed was very comfortable etcGenuine Expedia guest review
very clean and close to downtown area, highly recommend.Genuine Expedia guest review
"The Hilton Stockton"
The staff was extremely friendly and helpful. The room was very clean and comfortable. I had a small issue with room service that was corrected extemely quickly. I would recommend this hotel to any traveler.Genuine Expedia guest review
The staff was really on top of it all! The front desk is helpful on how to get to NYC by the ferry and the house service provided great service and was attentive to our individual needs. Great place to see if you want to SEE the NYC Skyline but not pay the Skyline prices of NYCGenuine Hotels.com guest review
Average stay....breakfast buffet was disappointing...$13.99 PP and some of the foods were empty ,we had to wait ...kitchen should make sure food is always available at a buffet...esp. at that price !!Genuine Hotels.com guest review
Always like it hereGenuine Hotels.com guest review
Room was clean. King bed was super comfy. I really liked the towels. They were new not thin. Did not check the wireless since I was there to sleep only. Free parking is a plus. The only complaint is that the room doors close very loudly.Genuine Hotels.com guest review
"The hotel facilities are fine. The Staff is RUDE"
It's too bad that this hotel has such terrible staff. Rude, short and incompetent people work the front desk. The rest of the hotel is fine.Genuine Expedia guest review
"One of the better choices in Stockton, CA"
This is not the first time I have stayed at the Hilton in Stockton. After trying some of the other choices in town on other visits, I have found this to be one of the best and comfortable choices for the money. It is quiet, clean and friendly.Genuine Expedia guest review
"Full service, good location, well-appointed rooms"
This is an excellent hotel in Stockton. We travel there often and like the Hilton the best of all the hotels at which we have stayed.Genuine Expedia guest review
This Hilton is the noisiest hotel I've ever stayed in. The slamming of the fire-proof room doors kept waking us up during the night, as did some other guests' TV at 2 a.m. The room doors are so heavy that there's no way to close them quietly--ridiculous!Genuine Hotels.com guest review
We were on the first floor by the pool and the meeting rooms. It was very noisy as they did not enforce the pool times. The meeting rooms were noisy for set up - sometimes early in the morning! They cleaned the carpet in our hallway the first day and it did not smell good anytime after that. The room was very nice, the staff nice but not friendly and […] welcoming. The location is great but it would not be my first choice when I go back. Read moreGenuine Hotels.com guest review
Great hotel!Genuine Hotels.com guest review
"Enjoyed my stay, for the most part"
I was in town for a family event. My room was located on the pool side Saturday night guests were VERY loud by the pool and it was after 11:00 p.m. Check in and check out was a breeze Staff was very friendly I always enjoy staying at the Hilton Stockton. The room was clean and the bed was comfortable.Genuine Hotels.com guest review
"Dire Need of Update"
The carpet in the halls and my room were visible filthy. There was even gum stuck in one spot I had to pass over. The bed was very worn making it uncomfortably soft and lumpy. The bathroom looked fantastic and modern but the plumbing wasn't functioning well. The A/C shut off in the middle of the night making the room very warm. The room was fairly quiet […] and spacious. Overall, this stay was not what I expected from a Hilton Hotel. I will not return to this particular Hilton. Read moreGenuine Hotels.com guest review
"Good hotel in a good location"
We had a pleasant stay at this hotel. It had all the basics and was in good condition, including the workout facilities and pool, which was cleaned every morning. The staff was friendly and were very helpful in answering questions. I was disappointed that the Hilton Honor Lounge did not allow alcohol, though. We never ate at the restaurant, but tried […] twice to get served in the bar area.....sadly, the first time we went to the bar, there were three of us, no one came to greet us or ask us if we needed anything to drink or eat. The second time, we waited about 15 minutes, then gave up. Guests were in the bar and getting served, but they were sitting at the bar, which were we not interested in doing. I guess we could have been more agressive, but at the same time, if I am sitting at a table, I expect a server to come over and ask me if I need anything. Aside from that, we had a nice stay and would recommend it. Read moreGenuine Expedia guest review
"I Liked It"
It was nice but I would have liked a refrigerator in the room especially during this hot summer season. I called downstairs and they did have them but they did not have anyone to deliver them.Genuine Hotels.com guest review
This Hilton location offered the level of service and amenities that I expect from the Hilton brand. No surprises there, so we had a comfortable stay. The neighborhood seems pretty nice, and there are some cute shops and a nice waterway running adjacent to the hotel. The location is very convenient to numerous good restaurants, as well as to I-5.Genuine Hotels.com guest review
"best hotel in stockton"
It was a pleasant stay.Genuine Hotels.com guest review
"Nice hotel, centrally located"
Hotel rooms recently updated. Modern and comfortable. Pool was refreshing and fitness room was well appointed. Lovely stay.Genuine Expedia guest review
"Doug and Wendy's stay"
The hotel was very nice the staff were friendly and helpful. It was located in a nice area of Stockton. The room was very comfortable. The air conditioner was very quiet. We didn't have much time to enjoy the room because we were helping our niece move to StocktonGenuine Expedia guest review
Bed was so comfortable! Had a good night sleepGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Stockton...youre all right in my book!"
Hotel experience was AWESOME! Cleanliness is a must and I must say I was impressed. The bathroom was on the small side for a Hilton experience, but nonetheless was fit for comfort. I expected a mini frigidare/wet bar, but again, didnt fall short of expectations for the area. I suppose the cafe and bar in the lobby made up for it. The close by restaurants […] and fast food was a plus, especially the nearby stores. The gym....whoo! A+ just superb and super clean! Felt completely relaxed, comfortable and safe, unlike stories weve heard on Yelp reviews. I would definitely recommend and definitely stay again....with my kids as well! Read moreGenuine Expedia guest review
"Very nice hotel very close to areas we were involv"
Very pleasant hotel conveniently located to U. of Pacific, surrounding areas. Food at sports bar was excellent, & service excellent. Honors breakfast was very adequate. Did not use breakfast buffet. Surrounding restaraunts were good, but car needed to get to them. Overall very pleasant stay.Genuine Hotels.com guest review
Hotel service was terrible. We were delayed an entire day of our stay, we were in town for a wedding, they had cancelled our reservation for the first night, they made no effort to help us get resettled. We were delayed two hours finally getting into our room the next day, which made us late to wedding festivities, and when we were finally given our […] room, which we had reserved in January, the shower didn't work. What's not to like? Read moreGenuine Hotels.com guest review
Woke up to find that my shower didn't work. Had to bathe in the sink. When I shared the info with the front desk upon checkout, the agent stared at me with indifference and asked if I had any addiitonal charges. When I shared that I didn't, he said, then you are all done here, thank you for your stay and walked away. No apology for the broken shower […] or the fact that I just shared with him that I had to bathe in the sink. Things break and I get that. The indifference is what I have a problem with. I didn't ask for a credit or to speak to management. Just wanted to let them know that they had a broken shower that needed to be addressed. My bet is that the shower is still broken. Not what I expected from a Hilton property. Read moreGenuine Hotels.com guest review
"Great Hotel with fantastic room service!!"
Stayed here the weekend of the Aspargus festival and I was very impressed. The staff were extremely friendly, everything was clean and the room service was actually awesome!! I'm a foodie and I was totally impressed!!!Genuine Expedia guest review
excellentGenuine Hotels.com guest review
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