"Nice Visit to Cologne, Germany"
NIce!!! Very Clean and best of all , the breakfast was excellent.Genuine Hotels.com guest review
"2013 Rosenmontag Event"
This was our first time staying in a Novotel Hotel. We went to Koln to experience the 2013 Rosenmontag Event. The hotel is located in a great location (easy walk to the main center of Koln) and offers free parking which is a huge plus. The hotel's breakfast buffet was very good with a huge selection of items. The room we stayed in had a decent bed and […] sofabed pullout that our daughter slept on. The accommodations were a bit tight, but they worked for our one night stay. As a precaution, be prepared for very very tight shower accommodations with a high step up into the shower. We are young enough to step up into the shower, but older individuals may have difficulty. Read moreGenuine Hotels.com guest review
"An excellent hotel!"
Initially, I wasn't expecting much, I just booked a flight + hotel package (+transfer) that was affordable for me. Once I'd arrived, I was blown away! Not only by the views along the Rhine and the new developments along it's banks, but by the high standards held by the hotel and its staff. I've stayed in 5* hotels in the US and this quite easily meets […] the same standards, I instantly felt as if I'd made the right choice! My one gripe wasn't anything to do with the hotel, more of a language problem on my behalf, though the staffs English was very good, I'd recommend you brush up on your German in order just to arrange transfer times etc. I will definitely use again! Read moreGenuine Expedia guest review
"Great hotel for family"
We booked two rooms for family of 5 - the hotel only had 1 room in their reservation system but was great in getting this sorted for us very quickly at check in. Rooms are clean, quiet and nice, at unbeatable price. Children are staying free with parents and have free breakfast as well. Parking in underground park house at hotel was convenient and more […] so than suggested on web site; costs €14 per day extra. Walking distance to old town, city centre or cathedral is 30 minutes (with young children) or a bus takes you there faster from a stop right behind the hotel. Chocolate museum at Rhine only about 5-10 minutes walk. Very good value for family - will stay there again when in Cologne. Read moreGenuine Expedia guest review
Our room had not been vacuumed. Sugar all over the floor and and dirty bathroom floor. The first night was sleepless - rubbish pillows and an intemittent, loud droning noise which we were later informed was the air conditioning. We complained, the staff apologised but when we returned the next evening it was still dirty - the carpet had still not been […] hoovered following the previous occupant and the bathroom floor had not been cleaned. The reception staff apologised again and moved us to another room. The pillows were better, the air conditioning did not make the wall vibrate loudly, the carpet was clean but ... the bathroom floor was dirty. We've stayed in a number of hotels in Koln - this was the only bad experience and we shan't return. Read moreGenuine Expedia guest review
"Great hotel for families"
Our family of four stayed here just before Christmas in order to visit the many Christmas markets on offer in Cologne. The hotel is perfect for that. Within easy walking distance to four of the six markets and the Lindt Chocolate Museum. The hotel is comfortable and clean and a very good breakfast, although get down to the restaurant early on the weekends […] as it's very crowded. As other reviews have mentioned the beds are slightly hard. The sofa bed seemed better so we all had at least one comfy nights sleep on that. We also parked our car in the secure underground parking for three days for a total of 14euro, which we thought was good value. Overall the hotel was very nice and great for families with kids of all ages. We will definitely stay here again. Read moreGenuine Expedia guest review
"Not bad hotel but poor location"
Location is a bit off from central station....not so recommended ....and no free wifi even at the hotel lobby.Genuine Expedia guest review
Staff were terribly rude and unhelpful. We had to queue for the lifts in the mornings. Rooms were very basic, more like 2 star than a 4 star quality.Genuine Expedia guest review
"good clean no frills accommodation"
Clean affordable accommodation. Walking distance to shops and restaurants. No frills accommodation. RecommendedGenuine Hotels.com guest review
"Great location and lovely hotel"
We booked three rooms at the hotel. My partner and I along with our 6 month old had a lovely room on the non-smoking floor. No complaints about our room. Good size and comfortable. However, we had not thought to request non-smoking rooms for the rest of the family. So the other two rooms were very smoky which my non-smoking family werent too happy about. […] This didnt effect the comfort of the rooms. But just something to think about if you are booking a room as a non smoker. Overall, I would recommend this hotel for location and for comfort (lovely and clean). We stayed for three nights to visit the Christmas markets. It was a 5 minute walk to the fantastic river market at the Chocolate Museum where we went for dinner each evening. And about 20 minute walk along the river to the Cathedral Market. Read moreGenuine Hotels.com guest review
"Wonderful place for a family"
Fantastic place, absolutely perfect for our family (2 adults, 2 kids). Great breakfast, friendly and attentive reception staff and conscientious cleaners. Situated only a short walk from the lovely harbour christmas market (and the Chocolate Museum). We will come again!!Genuine Expedia guest review
The room smelt of cigarette smoke badly. I had friends in other rooms and they experienced the same issues.Genuine Expedia guest review
Good location near the Rhine, good parking. Good hotel not great. Not all staff friendly. Not such a cosy atmosphere!Genuine Expedia guest review
"Great Hotel to stay"
It is a nice hotel to stay with family. The downsize is the hotel is not near to Metro or Underground station. It takes 12-15 minutes walk from nearest Metro or Underground. Take Bus 132 from Köln Hauptbahnhof (Dom hbf) to Hotel is more convenient.Genuine Expedia guest review
Hotel was ok - clean and in good condition, but not really the best location. Staff were friendly and helpful.Genuine Hotels.com guest review
"Very Nice Hotel"
My partner I stayed for 5 nights at this hotel and found the hotel very clean, comfortable and the staff very helpful. If you would like to eat in the hotel restaurant the food is excellent. The breakfast buffet was to die for so much choice and again the service very good. There are tea and coffee making facilities in the room and air free air conditioning. All […] staff behind reception speak English, but did find that the staff at breakfast spoke little English. There are also Smoking bedrooms which is unusual. The hotel is situated about a 20 minute walk from Cologne centre. We also found some cheaper places to eat and shop on Severinstrasse, which if you turn left out of the hotel and left again at the end of the hotel and follow this road which is about a 5 minute walk you will be pleasantly surprised. Unfortunately we did not find this until our last day. Read moreGenuine Expedia guest review
"Good for anyone really"
We usually stay in 5* hotels and so always have high expectations. In this case, the Novotel had no issues and we enjoyed our stay there. Staff were friendly, room was clean and restaurant was well kept and served nice food. Location wise it was out the way enough to be quiet, but only 15 minutes walk from most places.Genuine Expedia guest review
"Enjoyed our stay"
Good location because it was close to the chocolate museum. Parking was easy.Genuine Expedia guest review
"OK hotel.Good location.Reasonable prize."
clean and comfortable room and bath room.But the air conditioning was not working.Check in time was 3 pm which was not convenient since we reached the hotel at 11 am after a long overnight flight from Canada and 2 hours taxi ride from the airport.There was no help tp carry our bags.Genuine Expedia guest review
Nice business hotel close to central Cologne, clean and crisp with upto date facilities.Genuine Expedia guest review
Perfect for what we needed. A spacious family room just 10 (very cold) minutes walk from the town centre. There were hotels nearer into town, but this was opposite a newly developed area which is very close to the Chocolate and Olympic museums - both of which were good for kids. The hotel seems very geared up for kids at the weekend - there's a kids' […] area and an X box and computers. They were welcoming to the children and didn't seem to mind them dashing around a bit. The kids' menu was good too. Read moreGenuine Expedia guest review
"Cologne Christmas Markets"
Very nice hotel in an excellent location. Taxi from airport only 25euro and approx only 15 mins walk to to city centre. Room was a bit tight for 2 adults and 2 children but as this was a special offer it was well worth it. Excellent buffet breakfast.Genuine Expedia guest review
"Would definitely recommend."
Hotel was great, only a short walk from the centre and a couple of minutes from one of the Christmas markets (the reason for our trip!). Very friendly staff and everyone so helpful. We travelled with our 20 week old baby and they were really accomodating.Genuine Expedia guest review
"Novotel Koeln City - close to main Xmas Markets"
I chose this hotel as it is close to the christmas markets at the chocolate museum, old town and cathedral and stayed for 3 nights. The hotel was well maintained with friendly, efficient staff. The room was a decent size with a modern ensuite bathroom. Sound insulation was excellent even though the room was on the first floor overlooking the main road. […] There was a good selection at breakfast; hot with eggs, bacon, sausages, potatoes, etc and cold with a varied selection of breads, cold meats, cheeses,etc together with cereals, fruit juices etc. Selection of teas or coffee is also served. The hotel restaurant served excellent food although the choice / variety of food offered was limited. The hotel is very conveniently situated, near to the river and about 10 minutes walk to the old town and 20 minutes walk to the cathedral & railway station. I would recommend this hotel to other travellers and will stay here again should I return to Cologne. Read moreGenuine Hotels.com guest review
Great breakfast. Very family friendly. No restaurants nearby.Genuine Hotels.com guest review
"Very family orientated hotel especially with kids."
Would recommend this hotel without doubt due to its quality, service, facilities and upkeep.Genuine Expedia guest review
"Hotel Novotel in cologne, Germany"
The hotel Novotel Cologne is located close to the chocolate musum and walking distance to the old church but also offers a quiet location wihtout the hustle and bustle of the city.Very well maintained with its own parking (charged at 12 euros per night).The breakfast (included in room tariff) spread offered was good in their spacious restaurant.Highly […] recommended for families and business tours. Read moreGenuine Hotels.com guest review
"Novotel Koln centre"
This hotel is situation about 15mns walk from the old town square. It is not close to tram etc. so need to use Taxi for Messe etc. We walked into the town each evening because we wanted to so it was fine, but not if you didnt want to! The Hotel is modern, but basic as you would expect from this chain and overall in good condition, Breakfast ok, and […] good value. Bar good, and tender was friendly and helpful. Its an ok place! Read moreGenuine Hotels.com guest review
Fint hotel til prisen. God beliggenhed 10 minutters gang til den gamle bydel. God P Kælder.Genuine Hotels.com guest review
Dejligt lyst hotel med en fantastisk god morgenmadsbuffet, hvor man kunne få sin omelet som man ville have den :-)Genuine Hotels.com guest review
Response by Novotel Koeln City Dear Cecilie, we are more than happy that you did enjoy your stay with us. We will share your comments with our staff and we hope to have you with us again in the near future when you come back to Cologne. Best regards.
Så pænt og rent hotel. Super morgenmad med rigtig mange valgmuligheder. Fin beliggenhed flot område ned til vandet. Nemt at finde billig parkering i nærområdet. Det koster 14 euro at parkere på hotellets p-plads, men det er gratis at parkere i nærområdet, der er stille og roligt. Detfra kl. 23.00-09.00Genuine Hotels.com guest review
Response by Novotel Koeln City Dear B.møller, thank you very much for your great vote here. It makes us happy to know that you have had a pleasant stay with us. We hope to see you again in our beautiful city. Best regards from Cologne.
Хорошие завтракиGenuine Hotels.com guest review
Response by Novotel Koeln City Dear guest, thank you very much for your feedback here. We hope to see you again in our beautiful city. Best regards.
Tolle Umgebung, direkt am Rheinauhafen, die Sauna könnte eine Renovierung gebrauchenGenuine Hotels.com guest review
Response by Novotel Koeln City Lieber Gast, vielen Dank für Ihre Rückmeldung hier. Wir freuen uns, dass Sie einen guten Aufenthalt in unserem Novotel hatten. Ihren Hinweis bezüglich der Sauna nehmen wir sehr gerne in unsere Renovierungsplanungen mit auf. Wir freuen uns auf Ihren nächsten Besuch in unserer schönen Stadt. Beste Grüße aus Köln
Mycket fräscht och hög standard. Bra utbud på frukostbuffén.Genuine Hotels.com guest review
Response by Novotel Koeln City Dear Familymom fran, thank you very much for your comments here at Expedia. We hope you will choose our Novotel again when you come back to our beautiful city. Best regards
die Matratze im Zustellbett war total durch. Auf meine freundliche Bitte, die Matratze für die kommende Nacht auszutauschen, geriet ich leider an einen schlecht gelaunten Rezeptionsmitarbeiter. Aber immerhin, die Matratze wurde getauscht und war auch deutlich besser. Insgesamt stimmt das Preis-Leistungs-Verhältnis - auch wenn das Badezimmer doch arg […] klein geraten ist für ein 4-Sterne-Hotel. Read moreGenuine Hotels.com guest review
Geniales Preis-/Leistungsverhältnis, super Lage für Unternehmungen in Köln. Zimmer sehr großzügig und gepflegt. Ein kleiner Nachteil: die Zimmer zur Rheinuferstraße sind bei offenem Fenster sehr laut, aber das lässt sich nicht ändern, wer das ausschließen will, muss ein Zimmer zur Rückseite nehmen. Immer wieder gerne!Genuine Hotels.com guest review
Response by Novotel Koeln City Liebe Ankecita, vielen lieben Dank für Ihre Empfehlung hier. Es hat uns sehr gefreut Ihren positiven Bericht hier zu lesen. Wir freuen uns darauf, bei einem erneuten Köln Besuch wieder Ihre Gastgeber sein zu dürfen. Beste Grüße aus der Dom Stadt
Tolle Lage um sich die Stadt anzusehen, sehr gemütlich und nicht zu teuer. Nur die Preise für das Frühstück fand ich ein bisschen überteuert mit 17,-Euro pro Person. Da gehe ich lieber auswerts was essen.Genuine Hotels.com guest review
Response by Novotel Koeln City Liebe Familie Sojka, herzlichen Dank Ihnen für Ihre Bewertung hier auf dieser Seite. Es freut uns sehr zu lesen, dass Sie einen guten Aufenthalt hatten und wir hoffen, dass Sie sich bei Ihrem nächsten Köln Besuch wieder für uns entscheiden. Beste Grüße vom Rhein
"ATENCION DEL PERSONAL SOBRE TODO DIRECCION EXCELEN"
MUY BIEN , HEMOS REPETIDO 2 VECES.REPETIREMOS SEGUROGenuine Hotels.com guest review
Response by Novotel Koeln City Dear Neus, thank you very much for your feedback. We hope to see you again in Cologne. Best regards
"Chambre avec vue sur le Rhin"
Grande chambre confortable et bien équipée avec une vue agréable sur les quais du Rhin (la circulation est malheureusement intense juste devant l'hôtel). Deux petites critiques : pas d'accueil en français à la réception et une moquette bien tachée dans la chambre qui mériterait d'être remplacée si l'on considère le standing de l'établissement!Genuine Hotels.com guest review
Response by Novotel Koeln City Dear guest, thank you very much for your feedback. We are happy to know, that you have had a nice stay with us. The problems about the carpet we will solve very soon. We apologize for this impression. Best regards from Cologne.
"Nice hotel close enough to city center"
The hotel is located a short walk (15 min) from city center. Nice breakfast, not included in the rate, however good value for the money. Room comfortable and did not hear the traffic outside.Genuine Hotels.com guest review
Response by Novotel Koeln City Dear guest, thank you very much for your kind feedback here. We hope to have you with us again in the near future. Best regards
"Fint hotell med god beligenhet."
Servicen var god og det ble gjort rent på rommet hver dag.Genuine Hotels.com guest review
Response by Novotel Koeln City Dear guest, thank you very much for your kind feeback here. We hope to see you again in our Novotel. Best regards from Cologne.
"Très bon séjour"
Tout ce que l'on peut attendre d'un Novotel. L'insonorisation des chambres sur la rue est parfaite : la rue est très passante mais on n'entend rien. Petit déjeuner gargantuesque. L'hotel se trouve à 10 minutes à pied du musée du Chocolat et à une vingtaine de minutes du centre historique.Genuine Hotels.com guest review
Response by Novotel Koeln City Dear nrouxel, thank you very much for your kind feeback here. We hope you will visit us again in near future. Greetings from Cologne.
Spacious room and great breakfast. Most likely will stay there again in the future.Genuine Hotels.com guest review
Response by Novotel Koeln City Dear guest, thank you very much for your feedback here. We will forward all feedbacks to our staff. We looking forward to host you again in near future. Best regards
Gute Lage, Zimmer mit Schlafcouch ausreichend. Preis-Leistung sehr gut. Nähe zum Rhein. Frühstückssaal sehr voll. Parkgebühr Tiefgarage in Ordnung.Genuine Hotels.com guest review
Response by Novotel Koeln City Lieber Ralf, herzlichen Dank für Ihr positives Feedback hier. Wir freuen uns auf Ihren nächsten Aufenthalt in unserem Hause. Beste Grüße vom Rhein.
Alles top in altbekannter Novotel Qualität. Sauber Zimmer, freundlichs Personal, grosszügige Lobby. Ca. 1.5 km bis in die Innenstadt (bequem am Rhein zu laufen). Gutes Frühstücksbuffet, gratis für Kinder und EUR 17.--/Person > angemessen. Leider kein Swimmingpool.Genuine Hotels.com guest review
Response by Novotel Koeln City Lieber Tetzlaff, herzlichen Dank für Ihr positives Feedback und das Lob an unser Personal. Gerne teilen wir dies mit unserem Team. Wir hoffen Sie wieder mal in Köln und unserem Novotel begrüßen zu dürfen. Herzliche Grüße.
"Sehr gutes Cityhotel in Altstadtnähe"
Sauberes in Altstadtnähe (10 min zu Fuß) gelegenes Busineshotel mit Tiefgarage (14 € pro Tag). Freundliches und hilfsbereites Personal auch für sonderwünsche offen. Das Frühstücksbüffet ist umfangreich mit Eierstation es ist zwar nicht billig aber für Kölner Verhältnisse normal. Die Zimmergröße war auch bei einer Belegung mit drei Personen akzeptabel, […] gerne wieder. Read moreGenuine Expedia guest review
Response by Novotel Koeln City Lieber Gast, herzlichen Dank für Ihr positives Feedback hier. Wir freuen uns sehr darüber, dass Sie einen schönen Aufenthalt in unserem Novotel hatten und hoffen auf ein Wiedersehen. Beste Grüße aus Köln.
"sehr schön zentral super Lage"
sehr schönes gut ausgestattetes Zimmer,sehr reichhaltiges Frühstück, sehr nettes PersonalGenuine Expedia guest review
Response by Novotel Koeln City Lieber Gast, wir danken Ihnen vielmals für Ihre positive Kritik hier. Es freut uns sehr, dass Sie einen guten Aufenthalt in unserem Hause hatten. Wir freuen uns sehr auf Ihren nächsten Aufenthalt im Novotel Köln City. Beste Grüße vom Rhein.
"Gutes Hotel für Städtereise"
Das Hotel ist zentral, ruhig (bei Zimmer in den Garten !!), Frühstück preiswert bei mitreisenden Kindern, sonst vielleicht etwas karg, Zimmer, Service, Preis Leistung super,Genuine Expedia guest review
Response by Novotel Koeln City Lieber Lukas, herzlichen Dank für Ihr Feedback hier bei Expedia. Wir freuen uns immer über Lob und sachliche Kritik. So können wir uns stetig verbessern und den Gastwünschen noch besser entsprechen. Wir hoffen Sie wieder mal in unserem Haus begrüßen zu dürfen und senden viele Grüße vom Rhein.
"Hotel in the city"
We stayed with two kids. The room was perfect for that.Genuine Expedia guest review
Response by Novotel Koeln City Dear guest, thank you very much for your kind feedback. We are happy to know, that you have had a pleasent stay with us. We hope to see you again in Cologne. Best regards.
"Gutes Hotel mit Nähe zur Altstadt"
Anlass der Reisewar privat + Hoteleigene Tiefgarage + 10 Min. zu Fuß in die Altstadt + sehr bemühtes, engagiertes Personal - Speisekarte mit wenig Auswahl (auch f. Kinder) ++ die Speisen werden frisch zubereitet (auch die Soßen) - Restaurant nicht geöffnet (aber Ausweichmöglichkeit wurde geschaffen) + dafür aber kooperativ in der Zusammenstellung eines […] Gerichtes - in einem der gebuchten Zimmer (mehr als drei) klebte der Boden im Bad ein wenig, die anderen Zimmer o.k. - Kaffee /Tee in den Zimmern nicht vorrätig Sauna/Fitness kann nicht beurteilt werden. Also unterm Strich durchaus empfehlenswert! Read moreGenuine Expedia guest review
Response by Novotel Koeln City Lieber Gast, es freut uns sehr von Ihnen eine so detaillierte Rückmeldung zu Ihrem Aufenthalt in usnerem Haus erhalten zu haben. Alle Punkte werden wir mit den entsprechenden Abteilungen teilen und da wo nötig, weitere Verbesserungen vornehmen. Wir freuen uns auf ein Wiedersehen in Köln und senden die besten Grüße.
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