"Friendly and helpful"
We enjoyed our stay. The customer service was great. People were friendly and helpful.Genuine Hotels.com guest review
"Good value hotel with nice local attractions"
I liked that the hotel put my 2 rooms reserved side-by-side as we were able to open up the inner door and create a suite with our families. We did not ask for this so it was a nice surprise. It is a clean, somewhat dated hotel but served our purpose as a inexpensive place to stay while driving through the state. Air conditioning, free wi-fi, breakfast […] & pool were good. Hot tub was not working and in disrepair which was a disappointment. I wish they would have wrote up the local attractions as I would have spent more time there. Nice, local 9 hole golf course is across the street and doesn't appear to be crowded. There is also a public outdoor pool with water slides just on the other side of the golf course (open noon - 8 in the summer). This would have been great to go to after a long drive to the hotel. The pool is also right next to a nice park. Finally, an excellent deli/gift shop is across the parking lot which serves great food (I had the best ham sandwich ever) and wine/beer. The shop was surprisingly well stocked with unique gifts. What a delight to find this all so close. I will stay there again with my family. Read moreGenuine Expedia guest review
"Linnens and water pressure"
The Staff were very frinedly. The towels were clean but very warn and freyed on the ends, had holes in them. Water pressuer was very poor, I was afraid when I turned it on, that I was not going to be able to take a shower, but there was just enough dribble to get the job done. Come on these are basic needs.Genuine Hotels.com guest review
"A good place"
Nice place to stay. Convenient, and enjoyed the restaurant next door.Genuine Hotels.com guest review
Easy to find. Off-on freeway exits easily marked. The hotel itself needs a fresh update, replace door handles in hallway doors (currently missing), wash glass doors/windows. Popcorn on the floors in our room and offensive odor made me think the rest (bathroom) of the room was also not clean. Quite even though near freeway.Genuine Hotels.com guest review
It was clean and staff was polite. What more do you need?Genuine Expedia guest review
"A clean and friendly stay!"
We just needed a bed traveling west...the staff was very personable and accommodating ! We appreciated the clean facility, but would suggest softer pillows and hotter shower water. Otherwise, the hotel had what we needed for our short stay. Thank you!Genuine Expedia guest review
"Not as Advertised"
It is basically a truck stop. They did say it was on a golf course- you could barely see it. Complementary Newspaper? You have to buy it in front of the hotel. WiFi? Mine did not work and it took them around 3 hours after I checked in and told them that I could not connect, for them to reach the manager and he did reset the router and I was finally […] able to connect. The roomclerk was watching TV in the lobby on the couch everytime I walked by. The photo on Hotels.com did not look anything like it did in person. Must have photoshopped it a lot! Read moreGenuine Hotels.com guest review
The motel was adequate at best.Genuine Hotels.com guest review
Convient location along I-90. Chech in staff very helpful and pleasant. Room was clean and comfortable.Genuine Hotels.com guest review
This place was a good, inexpensive roadside stop. Some of the interior finishes are showing the wear and tear of age, but the place was clean and staff friendly. Ritzville isn't exactly a destination resort, but there's a nice wildlife refuge (Turnbull in Cheney) and rails-to-trails nearby.Genuine Hotels.com guest review
"Cedars Inn in Ritzville - Great personal service"
Great place to stay for low cost. Good eats in walking distance.Genuine Hotels.com guest review
"very nice for the price"
very comfortable hotel for a roadside hotel. An okay breakfast. Location is handy to Starbucks, and I-90Genuine Expedia guest review
"Not as it seems"
We needed this hotel just as a quick place to stay, and thankfully, it wasn't for long. Its a typical small town hotel in the sense it has a bit of creepiness to it. One of the reasons I figured it would be okay is that the website says it was renovated in January, 2011, however, when we stayed at in January, 2012, it appeared that the renovation had […] just barely started. The place was a mess (including masking tape to block of the stairs). The rooms were mostly clean, beds were comfortable. We did find a shotgun shell in our room, however...needless to say, we slept and left rather quickly without even considering eating the free breakfast! Read moreGenuine Hotels.com guest review
"Great overnight stop!"
We needed this hotel for a one night stop and it was perfect. The clerk could not have been more helpful with restaurant recommendations and local information. Very friendly and helpful gentleman.Genuine Expedia guest review
The hotel staff went out of their way to be friendly and helpful. Fresh baked cookies in the evening as well as full hot breakfast. The little town may only be a spot on the map, but has a lovely gift shop and two nice places to eat right ntext to the hotel. We would come again.Genuine Hotels.com guest review
"Cedars Inn in Ritzville WA"
while this hotel was clean it was very shabby. My king size bed was old and lumpy and the sheets had some major holes in them. I asked for a wakeup call which I never received most likely because the phones (neither one, each plugged into a separate jack) did not work. The refrigerator in the room was very noisy and seemed about ready to make it's last […] gasp. I won't stay there again! Read moreGenuine Hotels.com guest review
"Close to I 90"
Friendly and helpful staff. Good breakfast. Clean and comfortable room. Nice lobby area. Close to good family style restraurant.Genuine Hotels.com guest review
"Convenient by the hwy, but not the cleanest"
Friendly reception staff, and a very convenient location just off the highway at Ritzville. Also next door to a cheerful diner and gas station. However, cleanliness of room, furnishings and bathroom was definitely lacking. The overall atmosphere was pleasant and welcoming though.Genuine Hotels.com guest review
"Keep on driving"
Awful serviceGenuine Expedia guest review
Response by Cedars Inn & Suites Ritzville We appreciate your time for leaving comment but can you please elaborate either by calling or emailing to property we would like to know the type of service not up to standard and will improve that area with proper training Thank You
"Good as a stop Over"
It is easy to get to, small town location, very dated decor, TV and furnishings but clean. place to put your head and price reflected. Worked for us passing through and a place to sleep. Breakfast not really much to describe, coffee sucked as do almost all hotelsGenuine Hotels.com guest review
"Great place/ description needs adjustment"
The motel is quite nice, we were in a renovated room. The description said a full breakfast provided. It is more like a continental. The comment about the restaurant is one across the street where one can get a 10% discount. Wish the description was more clear. Would certainly stay again but suggested to the desk agent that the description should be […] more accurate. Read moreGenuine Hotels.com guest review
"Very cold room"
Probably would of been nice to have the room heated at least a little. We arrived when it was snowing outside and the room was colder than outside! It took over an hour before we were able to take our coats off. Doubt we stay here again and can't recommend it to anyone. The hotel was clean and organized but there was little choice for places to eat. […] The hotel is located right off the main interstate. Read moreGenuine Hotels.com guest review
Room are big, great employee at the front desk. We stop there because the road condition was awful. Was great due to the circumstance !Genuine Hotels.com guest review
"Convenient to the freeway"
Room was clean,bed comfortable, would have rated comfort higher except pillows were hard as boards.Genuine Expedia guest review
"biscuits and gravy"
no coffee or anything in the room. the breakfast was bicuits and gravy which is not at all worth considering. Go to mcdonalds across the street. There is no pool that I could see but they did show one in the picture. It is right off the I 90 highway so there is traffic noiseGenuine Expedia guest review
"Close to the airport"
Top Class. The staff could not do enough for meGenuine Hotels.com guest review
Unfreundliches Personal.Genuine Hotels.com guest review
07/24/14 Chas S
Hi We spent the night in the RV Park at The Ritzville Inn. The management pounded on our door that evening and said to fill our tank because they were shutting off the water the next morning. About 8 AM we lost electricity. I called the desk and was told that it was probably because of some damage caused to the water system. When I opened cover on the sewer pipe to dump my tanks I found the sewer pipe full and there was evidence someone had dumped their tanks on top of the ground. Disgusting! So no water, electric, or sewer. Or refund!
"If you like waking up with mysterious bites, this hotel is for you!"
07/23/14 montanam USA
Don't even think about staying here. It was utterly disgusting. My 3 year old woke up with bites all over his body. Pretend this hotel doesn't exist and you'll be happier. We only booked it out of necessity and wish we had just stayed in Spokane instead. Yuck.
"just off the I-90"
07/18/14 k h Sioux Falls, South Dakota
we stayed at the RV area for 1 night. it's bare bones, but after staying at a dreary RV park in south prairie wash we weren't being picky. within walking distance are 3 restuarants. there were a lot of big rigs parked behind the hotel, so it was pretty noisy
07/09/14 Teresa P Ritzville, Washington
we have stayed at this motel in the past but has recently gone down hill animal hair in the hall ways the heat is in the high 90 both ice machines broke the owner is terrriably rude and agitated my door was not closed when i return to the motel after service the owner treats staff badly i have heards the owner & his wife fighting & the towels stink the only good thing about this stay is the pool works
"We've Stayed Here for Years.... but..."
06/30/14 Janis H Twin Bridges, Montana
We've seen this place upgraded in recent years (yes, you might be surprised) with new carpet, some furniture, and better pictures. However, after staying here twice or more a year for about 10 years, we're done. The list of small, but significant signs of poor management are everywhere: hair in sink, fewer towels, no coffee in room, not even a pen/paper setup in room, indifferent hostess (router seems to be not working, and while I tried, at the front desk to get it to go, she and an employee laughed and joked), breakfast very poor (no eggs, no fruit, and one coffee pot--(another added after the laughing spell, of about 30 minutes was over), beds are getting old and trough-like, pool not working. We are done here, and feel badly, because it has a good dog walking area.
06/28/14 pvshelle Thompson Falls
By far the dirtiest, poorest run motel experience. Should have gone with my gut reaction to "Myra" when I called for reservations......she sounded so disinterested. She was! She was also the receptionist, afternoon clerk, evening clerk, morning clerk and 'food' attendant. Rooms are awfully rundown.....smallest towels they make and didn't even smell clean. Room didn't either. Breakfast was awful and there was as much food on the counters and floors as the serving containers. Couches in reception area FILTHY black. This place is AWFUL!!!!! So is Myra!
"Won' stay here again"
06/26/14 Sherman A Kingman, Arizona
No hot water. Desk service not available. Very poor continental breakfast. One coffee pot that was empty. No in room coffee. Ice machine didn't work Charged for a safe that wasn't used or wanted. A very unpleasant night.
"Do drop inn"
06/08/14 clausrock Fort Lewis, Washington
The ride was long and hot across Washington. So when we decided to stop for dinner we looked to the left and seen this quaint place. It was a good decision as the price was reasonable and the room is more than we expected to find on the road. It was spacious, clean and had all the amenities. Can't say much for those breakfasts, too little, too bland. I do not like them that much anywhere. I do hope you find this helpful on your travels.
"Could be better, could be worse"
05/29/14 Rocks_road Seattle
We are probably some of the few people who came to Ritzville as a destination. Our hotel requirements were pretty simple: clean and a pool. As far as I can tell, this is the only hotel in Ritzville with an outdoor pool. Our room was equipped with a king bed, small refer, flat screen TV, jacuzzi tub. The furniture was pretty dated but functional. I didn't notice any particularly bad odors but I still liked being able to open the window for fresh air. The wifi worked OK. We visited on Memorial Day weekend and the prices were jacked up, but the manager was quite up front that that's what they do for holidays. They only had a few rooms and were certain to sell out. A basic breakfast is included. Restaurants are nearby, though the selection is very limited. The pool is a small (12x30 ft) kidney shaped in-ground fiberglass design. The water was warm and clean. The pool, deck and fence are all dated but functional. Most of the time we were the only ones there. I'm sure it gets busier there in the summer. If you are like most people and just looking for a place to stop overnight as you travel on I-90, this place is OK. It's showing it's age, but you could do worse.
"Worst place I have ever stayed!!"
05/13/14 Brian K Billings, Montana
booked a room on line because the website looked good and reviews were decent. Traveled all day to arrive tired and ready for a meal and rest. The room was horrible. Smelly. Dirty. Very dated. It was bad enough my wife refused to stay. Talked to the manager he offered to have someone clean it again. just wanted my money back. He refused. the room was so bad we made the decision to pay for another room across town. Do not stay here!
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