Best Western Plus Inn of Hayward - Hayward

Best Westerns usually are clean and safe, but this one was in a terrible neighborhood which actually felt very unsafe. The room was not very clean and 4 different mids stopped by my room leading up to my 10 am checkout. I was there for work and they kept interrupting my morning, so I finally just left.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Location was excellent to what I went to Hayward for. Very close to everything I needed. Only downside was the full Breakfast was not quite that!!!

Genuine Hotels.com guest review

Friendly staff. Room did not look anything like the picture on the website, just a basic room, but very small. Room was clean, beds were okay. Hotel located right next to major highway and secondary road so we heard cars going by all night long. Breakfast was OK: Cereal, bagels, muffins, toast, coffee, tea, juices, waffels...didn't notice any fresh […] fruit or yogurts. Eggs & sausage were horrible...COLD. Staff member in breakfast room was very friendly. Surrounding neighborhood questionable; noticed several homeless people milling about. OK for the money. Overall experience: It was OK; not the best...not the worst. Read more

Genuine Hotels.com guest review

It's basic, clean, free internet worked OK, and adequate parking If you can't sleep with road noise, this is not your place - intersection of 880 and a major street. On the other hand, the location is also quite convenient. Toilet required 3 flushes per use. Minor annoyance.

Genuine Hotels.com guest review

For me, it is about customer service, and the staff of this hotel is wonderful, especially the gentleman that checked me in around midnight. His warm demeanor and impeccable service now and about a month earlier caused me to change to your hotel as my Bay Area home away from home. You have a treasure in him. As an African American woman, professional, […] engaging customer service extended to me is spotty - at best. However, his service - and the other staff - has been consistent, high-level customer service every time. Excellent customer service matters - especially to people of color. Thus, I have recommended your hotel to others. Read more

Genuine Hotels.com guest review

Needed a clean quiet place to study for an exam. The room was confortable and clean. Only marked down because if the road noise. Gal at desk was friendly and efficient!

Genuine Hotels.com guest review

We chose this because of the convenient location but the decision backfired. the hotel is outdated. We heard the noise from the freeway as it is right next to it. The front desk lady was unfriendly and snobby. I do not recommend this to anyone.

Genuine Hotels.com guest review

I chose thus hotel over the cheaper ones nearby because of the advertisement of a full breakfast, not a continental breakfast... Breakfast was served until 10:30.... I arrived for breakfast at 9:15 well before the cutoff... There were only a couple slices of bacon and when I asked for more was told they were not making anymore, however when another […] couple arrived that was apparently very friendly with the lady in charge of breakfast suddenly more bacon was made... Aside from that the waffle batter was not out in the dispenser add it should be... When I asked about it, since I was tools the other hot food would not be made, the lady said "oh you want a waffle" then brought a cup of batter out from a pitcher that was sitting out uncovered and didn't allow me to make my own waffle.... Completely disappointed with this hotel because of the false advertisement andpreferential treatment... I will not stay here again.. Read more

Genuine Hotels.com guest review

Room smells, carpet is filthy, sofa is dirty, bed sheet is ok,

Genuine Expedia guest review

the soda machine need to be fix

Genuine Hotels.com guest review

Nice place price a little high fr area but nice.

Genuine Hotels.com guest review

I expected it to be nicer for the price. Some of the stuff in the room wasnt workin. The remote wouldn't change channel up only (-) was workin. One of the lamps wasnt workin.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great room, excellent cleaning staff, delicious breakfast. What more do you want? One last item -- proximity to freeway does NOT mean noisy!

Genuine Hotels.com guest review

Very nice and extremely friendly service

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

always friendly staff rooms are always clean stay here on regular trips

Genuine Hotels.com guest review

Very poor lighting, could not get the room brighter than dim. There were hairs on the sheets when I pulled the covers back my first night; called the desk and they did come and change them, but I marked a corner of the new sheets and, though I requested the room be serviced, the sheets were not changed out again during my 4 night stay. The neighborhood […] is very bad with criminal activities and hooligans roaming at all hours. Read more

Genuine Hotels.com guest review

came into the room noticed a lot of dirt in the bath tub. they got it cleaned. one of the white towels for bathing had noticeable yellowish stains left from washing. thd freeway made noise even shen the windlws were closed, but I could still sleep. rated it average since I expected such things anyways.

Genuine Hotels.com guest review

I love it!. The hotel is easy access to freeway. Close to restaurants. Love their breakfast. The service is good especially the breakfast ladies. They are so generous in replenishing food except need to have variety of breakfast food. It's clean and they have elevator!!! Over all it's good.

Genuine Hotels.com guest review

This hotel was nice - a good value for the price and convenient location. We would stay here again if we need a hotel in Hayward.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Loved my stay...very friendly staff...great location...comfortable accommodations. Thanks!

Genuine Hotels.com guest review

We went drove from los angeles to oakland to see the raiders game for the first time.and decided to stay here..the room was clean bathroom was clean..great service good breakfast..we will definite stay here again.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Your get what you pay for. This is not a fancy place, but for the rate, it is a good deal. A little noisy if you get a room next to the street side so if your sensitive to noise, ask for a back room. The place was clean, the pool and jacuzzi were clean and operating at the time we checked in. Like I said, it is a budget place for a good night or two, […] not a destination resort or the like. Read more

Genuine Expedia guest review

Noisy, unregulated late night groups around pool area. Guests openly smoking in hallways, stairways, and other outdoor common areas. House-keeping and maintenance staff yelling across from building to building while doing their work in early morning, slamming room doors as they move along.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

the carpet was so filthy I not only had to where socks to whole time but also threw them out .the doors to the rooms banged very hard and rooms down the hall would shake my room.breakfast was the cheeziest ever,eggs were cold.never have I been to a best western in this condition,they should pull their name off this one.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I read the reviews of the hotel and was a bit weary about staying there but once we arrived all the negative thoughts were washed away. Friendly staff, especially the housekeepers. Extremely convenient location to many restaurants and the freeway. The room smelled excellent despite that it is not a new hotel and the house keeping staff did an excellent […] job everyday. I was extremely impressed for the value and would highly recommend to anyone and would stay there, again, myself. I am a happy camper!!! Read more

Genuine Hotels.com guest review

It was very noisy due to the location directly next to the freeway. The other thing that was very annoying was the slamming of the security door every morning at 6 am. This is a popular location for contractors to stay so when they leave in the morning everyone staying in the inside rooms can hear the door slamming. The bath towels were also on the […] rough side. Guess you get what you pay for. Read more

Genuine Hotels.com guest review

Hotel is right next to the exit ramp from the highway , and based on the building configuration, (motel style on one side) there is constant traffic noise, even with the door closed and curtains pulled.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I likedmthismhotelmfor its location and price. The only negative I have is their free breakfast was served in a room that was much too small. Anymore than 4 people inside was too much and you could not move around.

Genuine Hotels.com guest review

I loved my stay

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel is located on the 880 FWY off ramp. They require a $100 security deposit before letting you check and to top it off there was a horrible smell in the hallway of the 2nd floor that just would not subside.

Genuine Expedia guest review

I was very disappointed. The room was very basic. There was noise from the freeway all night long. Also, the next morning, the hair dryer did not work. I will not stay there again.

Genuine Hotels.com guest review

Comfortable, close to Walmart and food places. Good parking especially for that area. Friendly people. Great breakfast and hostess was very helpful and sweet.

Genuine Hotels.com guest review

Our room was away from the freeway so it was quiet and the beds were very comfortable. I love the 4 pillows. I would request that room again. The rooms that had an inside hallway was not appealing to me. The hallway had a musty smell to it

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Not many restaurants in the area. Only reason I stayed is that it was right off the freeway. I would not stay here again.

Genuine Hotels.com guest review

The location is really the only plus I can find here. The rest was so-so. My complaints are about little things, like no box of tissues in the room. And while I was eating my free breakfast, the cleaning lady who was in charge of the breakfast felt the need to sweep next to me for 75% of the time that I was eating - like high intensity rug sweeping. […] It was fairly disgusting and unprofessional. Nothing about the hotel, including the price, really impressed me to be honest. Read more

Genuine Hotels.com guest review

the lady in front office could of be specfic about where the breakfast lounge was i didn't like the idea having to get outside to take the elevator down to 1 floor and haveing to use my room card to get through the 1 floor door breakfast lounge was small not a whole lot of choices either

Genuine Hotels.com guest review