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  • Best Western Plus Inn of Hayward
  • All hotels in Hayward, California, United States
All hotels in Hayward, California, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Plus Inn of Hayward - Hayward

37.665942, -122.105768
2.5 stars
360 W A Street, Hayward, CA, 94541 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $90
available on 05/22/13
Price Match Guarantee
3.4 88 5

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    Map

    Best Western Plus Inn of Hayward
    View Best Western Plus Inn of Hayward on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Plus Inn of Hayward

    • Kennedy Park Hotels - Hayward 1400 yards
    • Southland Mall Hotels - Hayward 1700 yards
    • Hayward Station Hotels - Hayward 1.0 mile
    • Hayward City Hall Hotels - Hayward 1.1 miles
    • Alex Giualini Plaza Park Hotels - Hayward 1.3 miles
    • All landmarks in Hayward

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    • Heritage Inn Express Hayward
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    Overview of Best Western Plus Inn of Hayward - Hayward

    Location.
    Situated in Hayward, Best Western Plus Inn of Hayward is in the business district and close to Kennedy Park, Southland Mall, and Hayward City Hall. Also nearby are Alex Giualini Plaza Park and Chabot College.

    Hotel Features.
    Best Western Plus Inn of Hayward has an outdoor pool and a spa tub. Wireless Internet access is complimentary in public areas. The hotel features business amenities including a business center and a meeting/conference room. A complimentary breakfast is served each morning. Additional amenities include a rooftop terrace, multilingual staff, and laundry facilities. Self parking is complimentary.

    Guestrooms.
    The 91 air-conditioned guestrooms at Best Western Plus Inn of Hayward include complimentary newspapers and coffee/tea makers. Televisions are equipped with premium cable channels. All accommodations provide phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. All units have kitchenettes with microwaves and refrigerators. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Best Western Plus Inn of Hayward, Hayward
    3.4 out of 5 Good (88 reviews)
    (Neighborhood average 3.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Location was excellent to what I went to Hayward for. Very close to everything I needed. Only downside was the full Breakfast was not quite that!!! by Steve B  from Elk Grove on 03/26/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $90
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe King

    Deluxe Two Queens

    Deluxe, One King Bed, with Jetted Tub

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pets not allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Cash not accepted
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Minimum check-in age is: 21

    Amenities

    • General
    • Air-conditioned public areas
    • Elevator/lift
    • Free outdoor parking
    • Free self parking
    • Free Wi-Fi
    • Number of floors - 3
    • One meeting/conference room
    • Rooftop terrace
    • Swimming pool - outdoor
    • Total number of rooms - 91
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Daily housekeeping
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Refrigerator
    • Wake-up calls
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Free local calls
      • HBO
      • Kitchenette
      • Phone
      • Premium TV channels
      • Voice mail
    • Services
    • Complimentary newspapers in lobby
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Self parking
    • Spa tub
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary hot/cold buffet breakfast is served each morning in the breakfast room.

    Recreation

    An outdoor pool and a spa tub are on site.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Playground nearby
    • Running track/path nearby
    • Swimming on site
    • Table tennis nearby
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Deposit: USD 100 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Hayward, California, United States
      of
    37.665942, -122.105768
    Hotel coordinates:

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    Area map

    A short guide to Hayward

    Often called the “heart of the bay,” Hayward sits in the middle of the Bay Area with easy access to the major cities of Oakland, San Francisco, and San Jose. California State University-East Bay draws more than 10,000 students to the city each year. In downtown, historic buildings like the Hayward Museum and Meek Estate commingle with an increasing number of contemporary ones like City Hall.

    see all hotels in Hayward

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Hayward Executive (HWD) - 1200 yards
    • Kennedy Park - 1400 yards
    • Southland Mall - 1700 yards

    1.0 - 3.0 mi

    • Hayward Station - 1.0 mile
    • Hayward City Hall - 1.1 miles
    • Alex Giualini Plaza Park - 1.3 miles
    • Chabot College - 1.5 miles
    • Hayward Japanese Gardens - 1.7 miles
    • Castro Valley - 2.2 miles
    • Hayward - 2.3 miles
    • Bay Fair Station - 2.4 miles

    3.0+ mi

    • Oakland Intl. Airport (OAK) - 6.7 miles
    • Oakland Convention Center Heliport (JCE) - 7.2 miles
    • Livermore Municipal (LVK) - 16 miles
    • San Francisco Intl. Airport (SFO) - 16 miles
    • San Francisco China Basin Heliport (JCC) - 17 miles
    • Concord Buchanan Field (CCR) - 22 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 miles
    • Sausalito Commodore Center Heliport (JMC) - 27 miles
    • San Jose Reid Hillview Airport (RHV) - 28 miles
    • Napa Valley Airport (APC) - 39 miles
    • Novato Gnoss Field (NOT) - 41 miles
    • Stockton Municipal Airport (SCK) - 49 miles
    All hotels in Hayward, California, United States
    Reviews
    • All (88)
    • Business (28)
    • Romance (5)
    • Family (9)
    • Friends (4)
    • Other (42)
    3.4 / 5
    Good

    Score breakdown (from 88 reviews)

    • 5.0
      (17)
    • 4.0
      (30)
    • 3.0
      (21)
    • 2.0
      (15)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      3.6
    • Service
      3.5
    • Comfort
      3.6
    • Condition
      3.5

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    Best Western Plus Inn of Hayward - Hayward
    1.0 / 5
    Poor
    "Stay Away!"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Best Westerns usually are clean and safe, but this one was in a terrible neighborhood which actually felt very unsafe. The room was not very clean and 4 different mids stopped by my room leading up to my 10 am checkout. I was there for work and they kept interrupting my morning, so I finally just left.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Location was excellent to what I went to Hayward for. Very close to everything I needed. Only downside was the full Breakfast was not quite that!!!
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Steve B
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "Not the best...not the worst"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Friendly staff. Room did not look anything like the picture on the website, just a basic room, but very small. Room was clean, beds were okay. Hotel located right next to major highway and secondary road so we heard cars going by all night long. Breakfast was OK: Cereal, bagels, muffins, toast, coffee, tea, juices, waffels...didn't notice any fresh […] fruit or yogurts. Eggs & sausage were horrible...COLD. Staff member in breakfast room was very friendly. Surrounding neighborhood questionable; noticed several homeless people milling about. OK for the money. Overall experience: It was OK; not the best...not the worst. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    AAer Non-Rev
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent
    "Good Value"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    It's basic, clean, free internet worked OK, and adequate parking If you can't sleep with road noise, this is not your place - intersection of 880 and a major street. On the other hand, the location is also quite convenient. Toilet required 3 flushes per use. Minor annoyance.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Night Worker
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "Excellent customer service matters!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    For me, it is about customer service, and the staff of this hotel is wonderful, especially the gentleman that checked me in around midnight. His warm demeanor and impeccable service now and about a month earlier caused me to change to your hotel as my Bay Area home away from home. You have a treasure in him. As an African American woman, professional, […] engaging customer service extended to me is spotty - at best. However, his service - and the other staff - has been consistent, high-level customer service every time. Excellent customer service matters - especially to people of color. Thus, I have recommended your hotel to others. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    JMP
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "Worked for me!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Needed a clean quiet place to study for an exam. The room was confortable and clean. Only marked down because if the road noise. Gal at desk was friendly and efficient!
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair
    "Stay away from this one"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    We chose this because of the convenient location but the decision backfired. the hotel is outdated. We heard the noise from the freeway as it is right next to it. The front desk lady was unfriendly and snobby. I do not recommend this to anyone.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    1.0 / 5
    Poor
    "not a full breakfast"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    I chose thus hotel over the cheaper ones nearby because of the advertisement of a full breakfast, not a continental breakfast... Breakfast was served until 10:30.... I arrived for breakfast at 9:15 well before the cutoff... There were only a couple slices of bacon and when I asked for more was told they were not making anymore, however when another […] couple arrived that was apparently very friendly with the lady in charge of breakfast suddenly more bacon was made... Aside from that the waffle batter was not out in the dispenser add it should be... When I asked about it, since I was tools the other hot food would not be made, the lady said "oh you want a waffle" then brought a cup of batter out from a pitcher that was sitting out uncovered and didn't allow me to make my own waffle.... Completely disappointed with this hotel because of the false advertisement andpreferential treatment... I will not stay here again.. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Antonio
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair
    "hotel stay"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Room smells, carpet is filthy, sofa is dirty, bed sheet is ok,
    Genuine Expedia guest review
    Response by Best Western Plus Inn of Hayward We thank you for taking the time to post your feedback as it truly helps so we can ensure the property and the staff are meeting your needs.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you in the future. Thank you.
    Other trip
    Feb 10, 2013
    Jon
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent
    ";-)"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    the soda machine need to be fix
    Genuine Hotels.com guest review
    Other trip
    Feb 10, 2013
    tez
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent
    "good place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice place price a little high fr area but nice.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair
    "Ok stay"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    I expected it to be nicer for the price. Some of the stuff in the room wasnt workin. The remote wouldn't change channel up only (-) was workin. One of the lamps wasnt workin.
    Genuine Hotels.com guest review
    Response by Best Western Plus Inn of Hayward Thank you for taking the time to write a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
    1 night trip in Jan 2013
    Doolie
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Dec 2012
    francisco
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "Centrally located to family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great room, excellent cleaning staff, delicious breakfast. What more do you want? One last item -- proximity to freeway does NOT mean noisy!
    Genuine Hotels.com guest review
    4 night family trip in Dec 2012
    BobE.
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "A must stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice and extremely friendly service
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    AL
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    Heather
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "great place"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    always friendly staff rooms are always clean stay here on regular trips
    Genuine Hotels.com guest review
    3 night business trip in Dec 2012
    gene
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "Dim Rooms, Dirty Sheets & Bad Neighborhood"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Very poor lighting, could not get the room brighter than dim. There were hairs on the sheets when I pulled the covers back my first night; called the desk and they did come and change them, but I marked a corner of the new sheets and, though I requested the room be serviced, the sheets were not changed out again during my 4 night stay. The neighborhood […] is very bad with criminal activities and hooligans roaming at all hours. Read more
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    Sarah
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "okay hotel"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    came into the room noticed a lot of dirt in the bath tub. they got it cleaned. one of the white towels for bathing had noticeable yellowish stains left from washing. thd freeway made noise even shen the windlws were closed, but I could still sleep. rated it average since I expected such things anyways.
    Genuine Hotels.com guest review
    3 night business trip in Dec 2012
    edward
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    I love it!. The hotel is easy access to freeway. Close to restaurants. Love their breakfast. The service is good especially the breakfast ladies. They are so generous in replenishing food except need to have variety of breakfast food. It's clean and they have elevator!!! Over all it's good.
    Genuine Hotels.com guest review
    3 night family trip in Nov 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent
    "Good Value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel was nice - a good value for the price and convenient location. We would stay here again if we need a hotel in Hayward.
    Genuine Expedia guest review
    Other trip
    Nov 18, 2012
    Susie
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Oct 31, 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Susan
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Loved my stay...very friendly staff...great location...comfortable accommodations. Thanks!
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "Best western inn"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We went drove from los angeles to oakland to see the raiders game for the first time.and decided to stay here..the room was clean bathroom was clean..great service good breakfast..we will definite stay here again.
    Genuine Hotels.com guest review
    Trip with friends
    Oct 23, 2012
    Saul
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 6, 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "Nice for the price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Your get what you pay for. This is not a fancy place, but for the rate, it is a good deal. A little noisy if you get a room next to the street side so if your sensitive to noise, ask for a back room. The place was clean, the pool and jacuzzi were clean and operating at the time we checked in. Like I said, it is a budget place for a good night or two, […] not a destination resort or the like. Read more
    Genuine Expedia guest review
    Other trip
    Oct 3, 2012
    Ron
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair
    "Find better lodging"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Noisy, unregulated late night groups around pool area. Guests openly smoking in hallways, stairways, and other outdoor common areas. House-keeping and maintenance staff yelling across from building to building while doing their work in early morning, slamming room doors as they move along.
    Genuine Expedia guest review
    Other trip
    Sep 30, 2012
    Altech
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    the carpet was so filthy I not only had to where socks to whole time but also threw them out .the doors to the rooms banged very hard and rooms down the hall would shake my room.breakfast was the cheeziest ever,eggs were cold.never have I been to a best western in this condition,they should pull their name off this one.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    david
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding
    "Mom's trip to San Fran"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I read the reviews of the hotel and was a bit weary about staying there but once we arrived all the negative thoughts were washed away. Friendly staff, especially the housekeepers. Extremely convenient location to many restaurants and the freeway. The room smelled excellent despite that it is not a new hotel and the house keeping staff did an excellent […] job everyday. I was extremely impressed for the value and would highly recommend to anyone and would stay there, again, myself. I am a happy camper!!! Read more
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    It was very noisy due to the location directly next to the freeway. The other thing that was very annoying was the slamming of the security door every morning at 6 am. This is a popular location for contractors to stay so when they leave in the morning everyone staying in the inside rooms can hear the door slamming. The bath towels were also on the […] rough side. Guess you get what you pay for. Read more
    Genuine Hotels.com guest review
    4 night business trip in Aug 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "comfortable by noisy"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel is right next to the exit ramp from the highway , and based on the building configuration, (motel style on one side) there is constant traffic noise, even with the door closed and curtains pulled.
    Genuine Expedia guest review
    Other trip
    Aug 4, 2012
    Dale
    US

    Best Western Plus Inn of Hayward - Hayward
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent
    "Good place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I likedmthismhotelmfor its location and price. The only negative I have is their free breakfast was served in a room that was much too small. Anymore than 4 people inside was too much and you could not move around.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "Great Area"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I loved my stay
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair
    "Weekend nightmare"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel is located on the 880 FWY off ramp. They require a $100 security deposit before letting you check and to top it off there was a horrible smell in the hallway of the 2nd floor that just would not subside.
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    Michael
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    I was very disappointed. The room was very basic. There was noise from the freeway all night long. Also, the next morning, the hair dryer did not work. I will not stay there again.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    kathy
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Comfortable, close to Walmart and food places. Good parking especially for that area. Friendly people. Great breakfast and hostess was very helpful and sweet.
    Genuine Hotels.com guest review
    3 night trip in May 2012
    Terri Morrow
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent
    "Nice place 4 the price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Our room was away from the freeway so it was quiet and the beds were very comfortable. I love the 4 pillows. I would request that room again. The rooms that had an inside hallway was not appealing to me. The hallway had a musty smell to it
    Genuine Expedia guest review
    Other trip
    May 9, 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    2.0 / 5
    Fair
    "Not again"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Not many restaurants in the area. Only reason I stayed is that it was right off the freeway. I would not stay here again.
    Genuine Hotels.com guest review
    Response by Best Western Plus Inn of Hayward Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
    1 night business trip in Apr 2012
    Tim S
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "Easy location if visiting CSUEB"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The location is really the only plus I can find here. The rest was so-so. My complaints are about little things, like no box of tissues in the room. And while I was eating my free breakfast, the cleaning lady who was in charge of the breakfast felt the need to sweep next to me for 75% of the time that I was eating - like high intensity rug sweeping. […] It was fairly disgusting and unprofessional. Nothing about the hotel, including the price, really impressed me to be honest. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Best Western Plus Inn of Hayward - Hayward
    3.0 / 5
    Good
    "hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    the lady in front office could of be specfic about where the breakfast lounge was i didn't like the idea having to get outside to take the elevator down to 1 floor and haveing to use my room card to get through the 1 floor door breakfast lounge was small not a whole lot of choices either
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US
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