Very nice hotel. Rooms clean. Stay here whenever I can when I'm in town.Genuine Hotels.com guest review
"Almost as good as being at "home""
Smiling faces from reception to housekeeping. Liked the little cottage patio concept on the front porch where you can relax on a wicker couch, hear the birds chirping and the wind through the trees. ThanksGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Stevens Point Thank you for taking the time to give us your feedback on your recent stay here at Country Inn & Suites, Stevens Point. From these comments, we receive helpful suggestions to continuously improve our service, facility, and amenities. All of us at Country Inn & Suites are committed to exceeding the expectations of our guests so we are very thankful to receive your positive response. We truly value your business and appreciate your loyalty. We look forward to your next stay with us here in Stevens Point. Thank you for again taking the time to give us your feedback on your most recent stay here at Country Inn & Suites, Stevens Point. We truly appreciate the comments and value your business. We look forward to your next stay with us! Tina V. General Manager The Country Inn & Suites Stevens Point, WI.
"overall ok hotel"
Mold spots on ceiling over shower. Beds seem small. Small room, but clean overall.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Stevens Point Thank you for your taking the time to post your review of your stay on the web site . We appreciate your comments. We will definitely look into the issues with the ciondition of the showers on our bathroom ceilings. We thank you again for taking the time to post a review on Expedia. And we hope to see you the next time your travels bring you back to the Stevens Point area! Sincerely, Tina V. General Manager The Country Inn & Suites, Stevens Point, WI.
Arrived late and spent 25 minutes in the lobby waiting for a desk clerk to check us in. :( Road to entrance wasn't marked, so that was a little confusing. Breakfast was great!Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Stevens Point Thank you for taking the time to give us your feedback on your r ecent stay with us. I am sorry to hear that you had difficulties finding the entrace to our hotel. But I am glad that your found our breakfast to be to your liking. We thank you again for taking the time to give us your feedback. We hope that you will come back and see us again soon! Sincerely, Tina V. General Manager The Country Inn & Suites, Stevens Point, WI.
Great location, easy access. Pillows too soft, bed too soft. Rusty door frame in bathroom. Debris around back of building. Showed lack of supervision and grounds care. Adequate.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Stevens Point Thank you for taking the time to review our hotel. We are currently in the process of putting the finishing touches on the complete renovation of the hotel. This includes the painting of all doors and frames in the hotel. Also, with the recent snow melt, some debris was uncovered and this has been taken care of. We appreciate your business and hope to see you again next time you visit Stevens Point.
We always enjoy our stays at Country Inn and Suites and this was no exception. It was very nice!Genuine Hotels.com guest review
Hotel seemed old: smeed old and had dated old stained carpet. Hot tub wasn't working. Bed was great, that was the best part of the hotel.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Stevens Point Thank you for taking the time to give us your review of Country Inn & Suites in Stevens Point. I'm sorry you felt that our hotel seemed old as we have just finished a complete renovation. The hotel has all new furniture, carpet, duvets, window treatments, and more. Also, we are in the process of making needed repairs to the whirlpool so I apologize that it was not complete at the time of your stay. Again, thank you for your comments and I hope you will choose to give Country Inn & Suites another chance next time you visit Stevens Point. Becky Love General Manager
Enjoyed stayin at ur propertyGenuine Hotels.com guest review
"Great hotel for entire family"
Staff was very friendly upon arrival and in the morning. Room was spotless. Breakfast was better then expeeded.Genuine Expedia guest review
enjoyed itGenuine Hotels.com guest review
"close to our location of pick up"
the stay was great but the bed sheets to our king size bed had holes in them, and why does the staff need to be so unfriendly they barely aknowledge you when you walk in and forget it if your leaving. No goodmorning good afternoon or goodnight!!!!! no, thank you for coming in or stopping by ??????Genuine Hotels.com guest review
"Close to UW Point- visit our daughter"
We were very pleased with the cleanliness and the breakfast had very good varity. But I always give one suggestion to all hotel/motels, you need more hooks in the bathrooms.Genuine Hotels.com guest review
"very nice room!"
we are very impressed with this hotel it was recently updated and has a very professional and crisp appearance.Genuine Hotels.com guest review
We had a lovely stay here when we went for our college road trip with our daughter and her friend.Genuine Expedia guest review
Great room. Very clean. Breakfast was way more then expected.Genuine Expedia guest review
"Need a blanket"
Would have liked a blanket on the bed instead of just a sheet and the heavy comforter.Genuine Expedia guest review
Very nice placeGenuine Hotels.com guest review
It was a very quick trip - just overnight - checking in at 11:00pm and out in the morning. Very comfortable beds and pillows and nice linens. We weren't traveling with our dog this trip but were glad to see the hotel is "Pet Friendly". We were pleasantly surprised at the quality of the complimentary breakfast. We'll be back if we need a place in Stevens […] Point. Read moreGenuine Expedia guest review
"close to bike path"
We enjoyed this hotel especially for its proximity to the Green Circle bike path. Very convenient!Genuine Hotels.com guest review
"Good value for the money"
Rooms have been redecorated, beds were great, morning breakfast had more options than I anticipated. Had a TV in the bathroom--how handy is that!Genuine Expedia guest review
"Excellent room for the price"
The room was much better than we had expected. Two rooms with a door dividing them... very nice bed and pillows... excellent breakfast... three new tvs in the room too!Genuine Expedia guest review
07/28/14 Chuck S Verona, WI, United States
I have stayed at Country Inn & Suites in the past. For the price, they usually are clean, fairly modern & offer a nice breakfast. This hotel had a nice breakfast but that is the only positive thing I can offer. Our room was not clean, the bathrooms very dated with tv (with a remote control in the bathroom) and cookies that were not fresh as many of the Country Inn & Suites offer. We had a group rate of $114 and it was below the standards of other nearby hotels. I would not recommend this hotel.
"Could have been 5 stars, but...."
07/20/14 gfox3 Jackson, Wisconsin
I called the day before I arrived and asked for a room with 2 beds. I was told "sure, no problem." When I arrived the next day I was checked into a room with 1 bed. I went to the desk and was told there were no rooms with 2 beds available, but for $10/night I could get a rollaway. I agreed to it, but when the rollaway arrived I was told there would be no charge, and sorry for the confusion. The rest of the 2 day stay went fine, but the initial experience was not positive. I would stay again.
"On the Point"
04/29/14 Cindy H Plainfield, Illinois
We stayed here two nights for business. Check-in was efficient and quick. I was concerned as our room was near the elevator. The room was very quiet and extremely clean. The breakfast area was busy but the food was constantly replenished. There was a nice variety from which to choose. Would definitely stay here again.
"Please put some money into this place."
04/14/14 Beastpopo Minneapolis
I stayed at this for a 2 night stay due to a function my daughter was in. We have stayed here in years past and I figured it was time to review it. The school district picked up 1/2 of one nights stay so we are pretty much locked into this hotel. Let me preface this by saying I am completely laid back and not nitpicky at all. However, of the 3 years we have been coming here there has never been a time when the elevator has not broken down. I informed one of the housekeeping staff of this and her response was "Again?". Clearly they need to address this issue. When it was working I am quite certain that there was a team of hamsters powering it, as slow as it was. The pool area was another thing. The pool is about the size of a large postage stamp. They have the heat set on 85 degrees in there. Throw 20 kids in the mix whipping around the water and it is like visiting the rain forest. 5 kids in our group suffered chlorine burns. The chlorine was so strong it burned your lungs and eyes. The hot tub did not have enough water in it to run the jets. The water line was below the filter housing the entire 3 days we were there. The room was nice. Carpets needed cleaning, our door would not latch unless you pulled it shut. This was a problem when the kids would leave the room and all our belongings were unsecured. The refrigerator in our room was not working. I informed staff but nothing was done about it the entire stay. The beds were comfortable and clean which was nice. Staff was exceptionally friendly and nice which kept me from rating this a "1". This place is not a dump but clearly there has been not much done in the form of upgrades. For what it is they need to lower their rates a bit. Until then I would avoid this hotel.
"Nice hotel but very noisy"
03/15/14 rickolig Wisconsin
Nice hotel, clean with a comfortable bed. Pleasant staff. Hallways were very noisy, walls are very thin and not well insulated from sound. Apparently my room was right above the lobby because all night all I heard was people coming in and out, loud conversations and partying! Other than not getting any sleep, the room was nice.
02/21/14 James F La Grange, Illinois
Our room was exceptionally clean with comfortable beds. A small flat screen TV was located in the bathroom with it's own remote so one wouldn't miss any of a program that they were watching on a larger screen in the guest room. Room was quiet. Full hot breakfast with Scrambled eggs, Belgian waffle, ham, and oatmeal. A variety of continental breakfast items as well including filled donuts, toast and jam, muffins, and bagels with cream cheese. Orange juice, apple juice, milk, tea, and coffee were available for drinking. Price was appropriate for value received. Have stayed at other hotels owned by this group with similar experiences. I would stay here again and recommend to my family and friends.
"Spacious room with TV in bathroom"
02/18/14 TanyaOkemos Brookfield, WI
We stayed for the weekend for a youth hockey tournament. The rooms were large and very clean. Breakfast was much better than most (sausage, waffles, cheesy potatoes, decent donuts). The beds were exceptionally comfortable. The bathroom has a small flat screen TV that I used to watch the Olympics on when we were there. A grocery store (Trig's) and a fast food restaurant (Culver's) are across the street which was convenient. The refrigerator did not have a temperature control and our beverages froze so I needed to take them out to thaw. The rooms need some upgrading but are overall very comfortable and well maintained. The toiletries were a good quality for this price level. The hotel is also close to the expressway which was also convenient. I would stay here again.
"new years eve"
01/22/14 oztourist42 tasmania
stayed here as a family (all adults) as a convenient place to visit a new years eve concert, we had a very late night so did not get to appreciate to bed all that much, but we found the rooms to be very clean and servicable to our needs, the breakfast which was complimentary was good although i wasn't up to eating much, there are some family restaurants close by. could not fault the service at all.
"Not going to be disappointed..."
11/10/13 Eric L Waukesha, Wisconsin
I am a loyal Trip Advisor user and Club Carlson is in my top 3 loyalty programs. I waited to write this review as I stayed here in August on an 'emergency' stay and again just a few weeks ago on a family stay. Hotel is a little dated, but it still has a WOW factor with LCD TV's and newer and comfort bed linens. This is one of the best hotels, I have stayed in terms of customer service. Front Desk does WHATEVER it takes to help you out.. Good Pizza ? Movie Theatre ? Best route to PITTSVILLE ( yes it is a real city)... Two stays in 3 months and both stays the front desk to do whatever it takes to help. One stay was based on a campus visit for my daughter and the desk clerk give her better verbal tour of campus than the official tour we took the next day. Is the lobby dated ? Hallways ? Do all the smokers hang out on the front porch ? ( I rant about this about MOST HOTELS) but do you get a clean room, great TV, and nice bed linens ? YES to all...... This a very modestly priced hotel, that OVER DELIVERS in all aspects. I don't think you can go wrong here.
10/05/13 tkdmom06 Wisconsin
I stayed here for two nights during family weekend for UW-Stevens Point. The hotel was very convenient to my daughter's campus dorm. The room was clean, well supplied and the bed was super comfortable! I usually don't sleep well in hotels but had no issues here with the blackout drapes and premium bedding (comforter with duvet and a great supply of fluffy pillows). The staff was over-the-top accommodating and friendly. I was traveling alone this trip and a housekeeper offered to help me with my things. I also experienced car trouble and the front desk was great in helping me find a service garage. The property adjoins Schmeeckle reserve and I enjoyed watching deer in the parking lot as I loaded and unloaded my vehicle. The hotel offers a nice selection of hot and cold breakfast items. I didn't use the pool/whirlpool area but it looked very nice. I will definitely stay here again! Travel tip: There is a Perkins Restaurant almost next door and if you show your room key, they'll give you a 10% discount!
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