All hotels in Longview, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here803 N Access Rd, Longview, TX, 75602, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.9 / 5Good

Score breakdown (from 142 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    3.9
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"It's the place to stay in Longview"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went to Longview for a 90th birthday party. We have stayed at this Microtel several times and are always pleased with the stay and price.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"trip to Longview, tx"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We arrived late and when we checked in the TV in our room didn't work so they moved us to another room and also got wake up call this morm. Will probably use them again. Also enjoyed some Bodacious BBQ.
Genuine Hotels.com guest review
1 night family trip Apr 23, 2015
gautier
US
4.0 / 5Excellent
"Great stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The customer service was amazing the hotel was comfortable we will definitely stay there again.....
Genuine Hotels.com guest review
1 night family trip Mar 11, 2015
Martha
US
4.0 / 5Excellent
"Give it a try. Very comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed the stay. Too bad they are in such a hurry to pick up the breakfast items. Front desk clerk was very helpful.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
timothy
US
3.0 / 5Good
"Ok, but unlikely to return"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
For the most part the hotel was in good condition the only concern I had was that I was placed in a smoking room and there were cigarette burns in the cover other than that fhings where ok
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Although the room was small (Micro) it was convenient and comfortable, the staff was helpful and pleasant. We would stay here again.
Genuine Expedia guest review
Other trip Jan 20, 2015
Richard
US
5.0 / 5Outstanding
"Cross country trip from CA to SC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff and clean room. Location was good also - near interstate and restaurants.
Genuine Hotels.com guest review
1 night romance trip Nov 18, 2014
Wanda
US
2.0 / 5Fair
"Be careful what you read. Very misleading !!!!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
There was no elevator. The ad had said that there would be a coffee pot in the room--there was not. I asked for a coffee pot and never received one. Bad customer service. Bed was too hard.There was no pool.
Genuine Hotels.com guest review
5 night business trip Nov 9, 2014
A Traveler
US
3.0 / 5Good
"Free Breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Free Continental Breakfast is of much lower quality than others I normally receive when traveling for business and staying in other Hotel Chains.
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
A Traveler
US
5.0 / 5Outstanding
"great weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I just didn't like the old microwave lol ijs
Genuine Hotels.com guest review
2 night trip with friends Nov 7, 2014
steffon
US
4.0 / 5Excellent
"First Time Experience with Microtel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was a wonderful experience. Overall, I was impressed with the hotel.
Genuine Hotels.com guest review
2 night business trip Oct 29, 2014
Bob
US
4.0 / 5Excellent
"Nice convenient stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed for one night and it was a perfect affordable hotel
Genuine Expedia guest review
Other trip Oct 27, 2014
Texas Girl
US
5.0 / 5Outstanding
"Highly recommend for travelers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed here several times and will continue to use it. Always clean, quiet and just what we need. It is near the interstate but don't get the road noise. The staff is very nice and efficient. The rates are very reasonable. Great cable!
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Donnie
US
2.0 / 5Fair
"Horrible Customer service"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This place has HORRIBLE Customer service! !! I walked in i received no greeting at all she just asked for my i.d and went straight to saying "you won't get a receipt from me you have to get it from hotels.com, you pay them they pay us" (note i never mentioned anything about a receipt).. this isn't my 1st time staying here, my last stay was bad to but since it's been a year ago i thought it would be better. Don't expect any assistance from the corporate office either because i made a complaint on my last stay a year ago and never heard anything back from them. Do yourself a favor and pay an extra $20 and stay at the holiday inn or Laquinta inn
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
J
US
3.0 / 5Good
"Ok for resting your head"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
You get what you pay for, cheap cost cheap service. If your looking to save money and sleep good, then this is the place.
Genuine Hotels.com guest review
2 night business trip Oct 1, 2014
Fair
US
2.0 / 5Fair
"More bugs than staff!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I stayed for 3 days. Upon arrival, I had to throw 3 large bugs down the toilet and flush it. Got up at 2 am to use the restroom and got rid of 2 more. Had to leave drain plug in tub to keep them out of the room. Continental breakfast was passable, as in "pass it up and find one in town". The staff was decent. You could tell they worked there because they needed a job though. Especially the woman that worked the desk on the night I checked out.
Genuine Expedia guest review
Other trip Sep 9, 2014
Les
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had an early trip to Dallas the next day. Hotel was convenient to I 20. Breakfast was served early (5:30am) so we had time to eat before the trip.
Genuine Expedia guest review
Other trip Aug 18, 2014
Linda
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was happy with my short stay here. The motel is close to, but set back a bit from I-20. The breakfast selections were decent for a place with this many units. Everything seemed to be in pretty good shape. (They were replacing the carpet in the stairwells the day I was there.) The only downside was that my room was pretty small, but I expected that in a Microtel.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
davep
US
4.0 / 5Excellent
"Really nice, definitely plan on staying again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice room, very friendly staff. The only negative thing I could say would be the A/C didn't get the room as cold as I like but then I like to freeze at night so there's that lol
Genuine Expedia guest review
Other trip Jul 14, 2014
Chris
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The employee was unfriendly and I thought the hotel was going to be much nicer and I didn't like the breakfast. The room was not clean enough for me. i was disappointed with hotel stay.
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
Kelvin Biggins
US
4.0 / 5Excellent
"Actual Hotel was fine, Hotels.com was the problem."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Booked via Hotels. Com, upon check in, the room which was verified with Hotels.com was not available. This happened twice in the same weekend. Wyndham staff was very accommodating. However, customer service at hotels.com was very professional and gave full refunds...
Genuine Hotels.com guest review
1 night trip Jun 13, 2014
mrichard
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable, but small. No elevator and I was having hip problems.. stairs had rails on both sides so I navigated well enough.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were very pleased that our check-in was quick having booked with Expedia. The hotel was beautiful and the landscaping was well kept. Loved the breakfast. Wished we could have stayed longer.
Genuine Expedia guest review
Other trip Jun 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Very convenient to Interstate 20"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beds were nice and comfortable. Staff was courteous and nice. Price of room was perfect for our budget.
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
Dee
US
4.0 / 5Excellent
"Everything you need...nothing you don't."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
If you just want a nice, efficient place to sleep while passing through, this was a good choice.
Genuine Expedia guest review
Other trip Jun 7, 2014
Bob
US
3.0 / 5Good
"Not a good night sleep"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Good location. Good price. However, if looking for non-smoking room, don't go here. With 6 of 12 rooms on hall smoking, the non-smokings might as well be smoking. Walls of room are way too thin. We could here every conversation of the people next door. We won't be back.
Genuine Hotels.com guest review
1 night trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
"EXTREMELY SATISFIED!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Microtel has an excellent location-right off I-20. Room was clean, everything worked perfectly, air-conditioner was quiet and I couldn't be happier. They even had paper cups in the room (as opposed to glass.) Parking lot was very well lit. Breakfast had 2 juices, 3 cereals, bagels and mini cinnamon rolls, milk, a waffle machine, coffee, etc... I will definitely stay here again if another business trip comes up in Longview, or any other reason, for that matter.
Genuine Hotels.com guest review
1 night business trip May 20, 2014
KJ
US
4.0 / 5Excellent
"Nice, clean place to stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall a pleasant experience. The breakfast bar could be improved.
Genuine Expedia guest review
Other trip May 6, 2014
A Traveler
US
5.0 / 5Outstanding
"leanna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our Stay was Great.
Genuine Hotels.com guest review
1 night trip May 3, 2014
leanna
US
5.0 / 5Outstanding
"comfortable, clean, and quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter and I needed a quality, affordable hotel close to Letourneau University. The suite we stayed in met our needs perfectly. It was great to have a microwave, sink, mini-frig. and living area. I also appreciated the fact that it was so quiet, no traffic noise at all. And, there was grass and a tree outside our window. We will definitely be back.
Genuine Hotels.com guest review
2 night trip Apr 18, 2014
Lisa
US
2.0 / 5Fair
"Bad reception"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Television Chanel's did not work toilet was broken no one came to fix it
Genuine Expedia guest review
Other trip Apr 11, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pleasant and helpful staff.
Genuine Hotels.com guest review
2 night trip Mar 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was great. The room was clean and perfect for myself and my two sons. It was located close to the gym where my son's basketball tournament was. We were close to all of the eateries and gas stations.
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
Veronica
US
4.0 / 5Excellent
"great place but one small problem"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I would have given service a 5 rating but had to wait 40 minutes to check in. For some reason my hotels.com reservation never showed up in their system. Hotels.com took care of the problem right away and the lady at the front desk was great.
Genuine Hotels.com guest review
1 night business trip Mar 24, 2014
Tony
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very satisfied with my stay. I did have trouble with the WiFi and cable. Everything else was wonderful and wouldn't mind returning or referring someone.
Genuine Hotels.com guest review
2 night business trip Mar 21, 2014
A Traveler
US
4.0 / 5Excellent
"2nd floor - No Elevator"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Not bad for the price, good value. Nothing special, nothing bad.
Genuine Hotels.com guest review
3 night business trip Mar 10, 2014
Dave
US
5.0 / 5Outstanding
"Exceeds all expectations!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The quality of the linens, the freshness of the breakfast, the courtesy of the staff. All aspects are superior. Even the parking is good, always close to a door.
Genuine Hotels.com guest review
1 night business trip Feb 26, 2014
Chris
US
4.0 / 5Excellent
"Great for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel is in good location for shopping and was easy to get to. Overall had a positive experience.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Kris
US
5.0 / 5Outstanding
"A great hotel... Finally!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was courteous and efficient with my earl check-in, and was great when I needed to extend my stay. I will be staying here again and probably be housing staff relocated staff in the future. Can not say enough positive things. The room was perfect, well appointed and clean. The breakfast is fresh and well presented. The location is very quiet and removed from the road, yet access to the main arteries is 1/2 block away. After trying multiple lodging providers in the surrounding area, this one is worth the price.
Genuine Hotels.com guest review
2 night business trip Feb 9, 2014
Chris
US
4.0 / 5Excellent
"Very enjoyable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The night service manager was very nice and so helpful. Room was very roomy and comfortable and clean.
Genuine Expedia guest review
Other trip Feb 1, 2014
A Traveler
US
4.0 / 5Excellent
"Great Location. right off I-20"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I got there around 9:30 pm. was traveling alone. the parking lot seemed really dark. It was clean and comfortable.
Genuine Expedia guest review
Other trip Jan 22, 2014
Phyliss
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
clean room . excellent breakfast . very happy .
Genuine Expedia guest review
Other trip Jan 10, 2014
A Traveler
US
4.0 / 5Excellent
"I would stay again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The service was good, quick, and me and my wife enjoyed our stay
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
overall it was ok, It was very cumbersome for me to carry all my luggage to the second floor without an elevator. I was not aware of this prior to booking. I am a senior citizen with disabilities. Had I known this I could have requested a 1st floor room. The night desk person was very helpful to us. However when we checked out there was no one available to assist us with our luggage from the 2nd floor.
Genuine Hotels.com guest review
5 night business trip Nov 27, 2013
gwen taylor
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I was somewhat disappointed: 1. I didn't receive downstairs rooms which I had requested (When booking this hotel I explained that we had been in an accident and some of those traveling w/me were elderly so we needed downstairs rooms). 2. The continental breakfast was bare minimal & 3. They didn't give a receipt (Thank God Hotels.com had emailed one prior to my stay). Other than that, the beds were comfortable and the location was well located.
Genuine Hotels.com guest review
2 night business trip Nov 29, 2013
Mrs. H.
US
5.0 / 5Outstanding
"At home in Longview"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very pleased with my stay at Microtel in Longview. All was excellent, the staff, room and surroundings. Theonly issue was the breakfast, not much to choice from and very borring. I would stay here again, inspite of the breakfast.
Genuine Hotels.com guest review
2 night business trip Nov 11, 2013
West Texan
US
5.0 / 5Outstanding
"Very satisfied with this hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were in Longview to visit friends over the weekend. This is about the 4th time we have stayed at this Microtel because it is conveniently located, very quiet, clean, and is very reasonably priced. Until we see something we don't like, this is our place in Longview!
Genuine Expedia guest review
Other trip Oct 21, 2013
Donnie
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
We had 2 rooms and had asked for ground floor units. The hotel clerk told me we were on the 2nd floor. She immediately took care of that problem but was hateful about it. One room had a broken security latch, a bad phone connection, a broken peep hole (anyone could have removed it and peered in to the room, I did) and the picture on the TV was too small (smaller than the TV itself). When I complained about these problems to a different hotel clerk she too was hateful. All of these problems were fixed the same day I mentioned it to the hotel clerk. We had issues with the key card for the other room. Every day for 4 days we had to get it reprogrammed or get new key cards to get in the door. One of the hotel clerks looked as though she had just gotten out of bed and threw on whatever she could find (aweful). Both rooms smelled terrible. Everything about this hotel was defifinately micro. The rooms were so small and stuffed with so much other stuff that we hardly had room to get around the bed. I would not recommend this or any other Micro tel to anyone (proveded the other Microtels are set up the same way).
Genuine Hotels.com guest review
3 night trip Oct 7, 2013
Patrica Cochran
US
4.0 / 5Excellent
"Nicest Microtel we've stayed in"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice room - appeared clean, smelled nice. Very nice bedding/mattress (firm - husband liked it). Seems like this hotel must have been remodeled or updated recently. Everything was very clean and decorated well. The whole hotel and room smelled very nice and clean (you can tell this is important to me). Breakfast bar was very clean and offered several choices. Microwave was broken in our room, but they brought another one up right away after we told them about it. Staff was pleasant.
Genuine Expedia guest review
Other trip Sep 18, 2013
Christal
US
4.0 / 5Excellent
"Second floor and no elevator??"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Moving in and out was difficult due to the lack of elevator....otherwise it was a great stay..
Genuine Hotels.com guest review
3 night trip Sep 12, 2013
Harvey
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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