the bathroom had black mold. housekeeping staff not very helpful and somewhat rude, the front desk need to be nicerGenuine Hotels.com guest review
"An old motel with new furniture"
We stayed just one night in the Presidential wing. It's a large room with a mix of modern furnishings and stuff from the 70s. I couldn't figure out the place until I sat down and saw a mouse toy for cats and smelled pee. Upon walking in the room the AC was in high and I'm now guessing it was to disguise the musty smells. The carpet was so dirty I wouldn't […] let anyone take their shoes off in the room. It's a pet friendly hotel but they shouldn't let non pet owners use the same rooms. The shower was old with dirty grout. I couldn't wait to check out. Too bad. Read moreGenuine Expedia guest review
"Excellent facilities, in need of updating"
We spent one night at this hotel/motel. The exercise and pool facilities are excellent and make this a good value. There are the standard stationary bikes, treadmills, etc. as well as a full compliment of strength machines that you usually don't find in a moderately priced facility. I like the idea that there is a door that accesses both the interior […] and exterior areas. This makes it a sort of a hotel/motel hybrid: unique in my experience. The food at the restaurant is excellent as well and the complimentary breakfast is very generous and also make this a good value. The only downgrade for me is the conditions of the rooms themselves. The bathroom paint is peeling and in general the room is in serious need of an update and renovation. The general sense is that the room hasn't been updated in at least 20 years. If it weren't for that fact, I would give the facility a 5. Read moreGenuine Expedia guest review
I brought my sister. We worked out together. She got a facial and I had a massage. Wonderfully relaxing !Genuine Hotels.com guest review
"Small Room but Great Amenities"
The room we were given was small and the bathroom was cramped; however, do not let this deter you from staying. This hotel had some of the best amenities and was reasonably priced. The fitness room and pool were great. They offered so many awesome free fitness classes with the stay. The best part of all was the restaurant at the facility. The food was […] beyond excellent! Great service all around and the staff were very courteous. Location was great for exploring Augusta. Wish we could have stayed longer! Read moreGenuine Hotels.com guest review
"Fine for an overnight"
The room apparently had a leak in the air conditioning unit so the carpet had a large wet area. It's reasonably priced and accepts dogs. Nice exercise equipment and pool and better than average free breakfast.Genuine Hotels.com guest review
"Family Stay at Senator Inn and Spa"
The staff was extremely helpful and always very friendly. We requested a room in the "new" wing of the hotel and were very happy with the location and quality of the room. We were traveling with 2 young children and we had requested a crib in the room. About 30 minutes prior to our arrival (late night 11:30 pm) the front desk staff went down to our […] room to ensure that our crib was set up in our room and the staff put on one light to ensure we could see in our room but didn't need to turn on the bright lights so our sleeping girls wouldn't wake up. That little attention to detail was a great start to our 2 night stay. Read moreGenuine Hotels.com guest review
Located right off interstate, restaurant onsite, indoor/outdoor pools, spa, close to Historic downtown area. Family-friendly hotel. Pleasant staff. Road into Augusta has many restaurant chains and gas stations.Genuine Expedia guest review
Nice hotel, been around a long time. My bathroom was huge and updated, the rest of the room and carpet could use an upgrade. Restaurant was awesome as usual.Genuine Hotels.com guest review
We had a tiny room but we didn't need much. It was great that both outdoor pool and hot tub and the indoor spa services were included in our stay! The mattress was very comfortable, which always helps. The only bummer was having to pay gratuity on our continental breakfast...Genuine Expedia guest review
"Lack of HouseKeeping"
Booked 2 rooms and Stayed for 2 nights. HouseKeeping never made the beds or straighten up the rooms or replaced towels. For the price per night one would think that would be included!!!Genuine Hotels.com guest review
The hotel was priced right (great value), great location,and most importantly the staff was great! One constructive comment (not a negative) is that the bathroom was a little out dated but was clean and nice. We will definitely stay again.Genuine Hotels.com guest review
"Great place to spend the night"
Great amenities. Salt water swimming pool, great breakfast. Restaurant on site for dinner, Target in a walking distance, well equipped rooms. We will stay againGenuine Hotels.com guest review
Great stay, thought I was back in the '70's. Great indoor pool. Very friendly, helpful staff. Pillows too big and stiff. Free breakfast, exceptionally good. Overall, great experience, highly recommend.Genuine Expedia guest review
Best place to stay thanks to joe in house keepingGenuine Hotels.com guest review
"A must stay"
The food is good . The rooms are good and it's a 5 star for we're it's at in Maine that isGenuine Hotels.com guest review
"Will Not Stay Here Again"
We booked a room that was supposed to have a queen size bed. The room was dirty, did not have a bath-tub and after 13 hours of driving and 2 hours of moving were definitely not expecting our room only had a shower. When it was mentioned at the front desk these things, we were told there was nothing they could do as we had rented through Hotels.com. […] Very UNHAPPY!! Read moreGenuine Hotels.com guest review
"Clean, Neat, stingy with paper cups"
While the room was clean and neat it was very narrow and hard to move around easily. There were only 2 paper cups. Usually we get 4. We do not plan to stop there again.Genuine Expedia guest review
"Quality & Comfort"
We enjoyed our stay at the Senator Inn and Spa. The room was comfortable and very clean. The Inn is beautiful and the staff were very friendly and helpful. The bathroom in our room was a bit small and in need of updating but didn't detract from the comfort of the room. The buffet breakfast was excellent.Genuine Hotels.com guest review
"Two day business trip"
Got a presidential room (middle tier room). Felt dirty because carpet was old, chair stained and old, shower head bad and bathroom needs some work. Rooms need upgrading, old worn out feel. Md or similar money I would stay at newer hotels in area if I go back. Renovate the rooms and improve food in restaurant. Staff was friendly!Genuine Hotels.com guest review
I found this hotel by accident and we could not have been happier. The bed was so comfy, the room was spotless and the bath towels were amazing. We will stay here as much as we can.Genuine Hotels.com guest review
"If you're old, good to go..."
This place is called the Senator Inn for a reason - it's where all the politicians go. It is OLD. The decor sucks and looks like it is from the 20s. Bathrooms are dirty looking in appearance due to its aging - especially the showers & carpeting. The windows are minimal, a standard bedroom window in a house is bigger. Internet was s-l-o-w. Included breakfast […] is ok, I've had better at Holiday Inn Express. Overall, not a value for the price. And if you're looking for a nice clean feeling place to spend the night, definitely look elsewhere Read moreGenuine Expedia guest review
"Disgusting and Misrepresnted"
Our 1st room was somewhat updated but upon using the sink it began to back up and all kinds of stuff was coming out of the drain. The carpet was so dirty my white socks became black. We were moved to a room across the hall been updated since the 70's. The bright yellow tile in the bathroom and old bathtub were evident. They advertise pizza room service […] to your room until 9pm, but good luck getting anyone to answer the phone so you can order. The spa and pool area appeared very nice, but if you think you can walk over there to talk with them about services, no such luck. The lady at the desk did everything she could to avoid me. I will say the weight room was beautiful and the equipment was newer. I would never stay here again. We tried it for a "treat" we will stick with the competitor hotel down the road for $40 less. Read moreGenuine Hotels.com guest review
"Nice hotel with 2 pools."
My children enjoyed the indoor pool. The continental breakfast was ok, but not great. The room was very nice.Genuine Expedia guest review
"Staff were professional"
While this is an aging facility, there has been an effort to keep it in good condition. The bar was very pleasant and the restaurant had some very tasty choices including gluten free.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience RHM. We are very proud to have the Cloud 9 Restaurant on site as well as the variety of dishes they offer, including vegetarian and gluten free. We have been, and still are, making updates to the entire building and hope you will continue seeing improvements during your future stays.
"Convenient to highway"
Decent enough place. It looked a little worn. We had trouble with the room keys. The door didn't always open on the first, second or third swipe. However, the service was friendly, the beds were comfortable and the breakfast ws very good. It was a minute from the highway which made it very convenient.Genuine Expedia guest review
Response by Senator Inn & Spa Our Front Desk staff is available 24 hours a day to happily assist you with anything you may need help with. We look forward to welcoming you again. Thank you for sharing your experience.
"Easy to access from Interstate"
Overall, very nice place with relaxing atmosphere. Bathroom needed some TLC. Shower head gave poor spray, and tub did not drain well. Standing in 4 inches of water following a 3 minute shower. The good news was that as soon as it was mentioned to the Front Desk, maintenance was there to fix the problems. Would definitely go there again!Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Babs! We are working to improve our bathrooms and we hope you will see the changes when you stay again.
It was greatGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Michael!
People really pay attention to the guests!!Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Karen! We are very proud of our staff and their attentiveness to our guests!
"Older hotel but great amenities"
This hotel is in a great location and the room we had was great. We had a king suite in the Presidential wing. The teenagers with me thought it was the greatest thing that there was a television and mini fridge in the bathroom. The room was clean and quiet. The only thing I would change is that it is a little dated with wall paper in the bathroom and […] mirrors all over the hallways. The sheets are also a little stiff and starched. Overall it was a great hotel. Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your review! We are thrilled that you enjoyed your stay with us!
"Overall nice stay - a few drawbacks"
This hotel is conveniently located, and has a nice hot tub and pool. We did not utilize other spa services. Some of the furniture in our room was old and stained, and one lamp did not work. We were delighted with the restaurant - both the food and service were excellent. An older hotel, it could use a bit of updating, but would likely stay there ag […] ain. Read moreGenuine Expedia guest review
Response by Senator Inn & Spa Thank you for sharing TSB. We are glad that you enjoyed the Cloud 9 Restaurant and the wonderful service they provide. We are currently working to make updates to our rooms and we hope you will come see the differences.
"The nicest hotel in my budget!"
Have stayed here several times and love this hotel. The dining and lounge options are terrific, the spa is amazing, and the staff has always been terrific. The rooms are a little cramped, but updated and beautiful...except for the bathroom. This one was tiny and the tile work was straight out of my family bathroom growing up in the early 70's. Given […] a bathroom update, this hotel is perfect! I will be back for business, and even have plans to bring the family up here soon. Love it! Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your review David. We are working to update these bathrooms and hope you can see the newly renovated ones when you come in again. We look forward to welcoming you and your family!
"Great hotel and staff"
The room was clean and spacious, staff very helpful, great food and the spa was awesome! I will stay here again.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you EJ! We look forward to your future stays!
"Good hotel, good restaurant, convenient to highway"
Hotel is fine. Clean, but spare. Ample parking, and right next to Target. Restaurant has decent service and atmosphere, but mediocre food (two of us had dinner and breakfast). All employees we encountered were extremely friendly and helpful. Bedding and towels were comfortable and a decent quality. Our room was spacious and everything worked. For a […] visit to Augusta, I would definitely recommend The Senator. Read moreGenuine Expedia guest review
Response by Senator Inn & Spa Thank you for your pleasant review Lynn! We are glad that you were satisfied with your stay and hope to welcome you again!
"Got the reservation wrong"
Okay. Spa was good and breakfast okay.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Traveler!
"Should have listened to other reviews"
I checked into the hotel and was given my room key. My room was a standard double bed room. I ended up going around the building and my room was one with an outside door. When I opened the door I was greatly disappointed the room was extremely outdated you could see how the beds were worn and tilted. The bathroom looked it like came from the 70's and […] it just seemed dingy for lack of better wording. This was nothing like the room my mother and I had stayed in years before. The rooms in the main part of the hotel maybe are better? I called to see if I could change rooms however they had no other available. I called hotels.com and they helped move me to another hotel where I was highly satisfied. Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience. We are currently working to make updates to our rooms. We do offer a variety of room types ranging from Economy to Luxury and our staff is always willing to help you choose the right room for your needs, based on availability. We hope you will come back and try another room.
"Convenience is a plus. Restaurant is wonderful."
This is close to our destination. Love the smoke seafood plate at the bar. Breakfast is wonderful. Even economy room is great!Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Yvonne and Dave! We are glad that your stay was enjoyable!
"great place to stay"
I enjoyed my stay here, very clean . Indoor pool, hot tub, very enjoyableGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing Michael! We hope to welcome you again soon!
One night. Have stayed here before. Nice to have frig and lots of outlets. When I reserved they could not find the quote from online. I booked online and got the cheapest rate.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Carol! We look forward to your continued patronage.
"Augusta Maine, nice place to chill."
Use the spa, fitness center, complementary breakfast to get most value. Pool, hot tub, sauna, and co-ed steam room to relieve stress and fatigue. Note that for some rooms refurbishing is in progress, I take that as a good sign for this older yet classy hotel.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Beach comber! We are working to make updates to our rooms and hope you will come see the improvements!
"very convienent to the highway"
The staff were very kind and helpful, food was good and the exercise facilities were excellentGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you, Linda, for you compliments. We hope to welcome you again soon!
"close to VA hospital for next day appointment"
It was very comfortable and had all the amenities necessary.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing Buck! We're glad that we could provide you with everything you needed.
"I HAD THE BEST TIME THERE AND I WISH TO DO IT AGAI"
PEOPLE ARE SO FRIENDLY AND WILL TO HELP IF YOU NEEDED THEM ..MY ROOM WAS GREAT AND VERY CLEANGenuine Expedia guest review
Response by Senator Inn & Spa Thank you I AM GRANMA! We look forward to your next stay with us!
Nice easy location great restaurant Would stay again!Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Gk! We look forward to welcoming you again!
Very courteous staff, the Cloud 9 restaurant was very nice and the spa was great.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you for your review!
"A great night sleep in Augusta"
This hotel is first class. Clean pool, friendly, and awesome oysters on the half shell at the bar. I cant wait to go back again.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Joe! We look forward to your future stays!
I filled out a survey at the hotel. We loved the unexpected room upgrade!!! Our room was missing plastic cups and kleenix.Genuine Expedia guest review
Response by Senator Inn & Spa We are glad that we had an upgrade available for you Mary! Thank you for your review!
Very good, I'll stay there again next time through.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Mike! We look forward to your future visits!
The restaurant was over priced but the stay was nice.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing Jen!
"Not the worst but not the best"
We stay at the Senator Inn and Spa because we were attending a wedding. The Service was great. all of the staff was really nice from the front desk to room service passing by the servers at the wedding. unfortunately the was worn out and the cleanliness of the room was lacking. I use to work in hotels for a few year and am familiar with standards. the […] room was dusty on top and inside the furniture. there was a bunch of gold fish crackers under the ottoman and some plastic papers under one of the bedside table. I am not very picky so i did not inform the front desk. but i feel like those are easy clean ups so it make me wonder about other areas of the rooms... Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience Sandra SD. We apologize that your stay with us was not as satisfying as it should have been. We will remember your comments as we strive to give each guest the best experience possible. We hope you will stay with us again so we can give you the true Senator Inn experience.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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