"A must stay"
The food is good . The rooms are good and it's a 5 star for we're it's at in Maine that isGenuine Hotels.com guest review
"Will Not Stay Here Again"
We booked a room that was supposed to have a queen size bed. The room was dirty, did not have a bath-tub and after 13 hours of driving and 2 hours of moving were definitely not expecting our room only had a shower. When it was mentioned at the front desk these things, we were told there was nothing they could do as we had rented through Hotels.com. […] Very UNHAPPY!! Read moreGenuine Hotels.com guest review
"Clean, Neat, stingy with paper cups"
While the room was clean and neat it was very narrow and hard to move around easily. There were only 2 paper cups. Usually we get 4. We do not plan to stop there again.Genuine Expedia guest review
"Quality & Comfort"
We enjoyed our stay at the Senator Inn and Spa. The room was comfortable and very clean. The Inn is beautiful and the staff were very friendly and helpful. The bathroom in our room was a bit small and in need of updating but didn't detract from the comfort of the room. The buffet breakfast was excellent.Genuine Hotels.com guest review
"Two day business trip"
Got a presidential room (middle tier room). Felt dirty because carpet was old, chair stained and old, shower head bad and bathroom needs some work. Rooms need upgrading, old worn out feel. Md or similar money I would stay at newer hotels in area if I go back. Renovate the rooms and improve food in restaurant. Staff was friendly!Genuine Hotels.com guest review
I found this hotel by accident and we could not have been happier. The bed was so comfy, the room was spotless and the bath towels were amazing. We will stay here as much as we can.Genuine Hotels.com guest review
"If you're old, good to go..."
This place is called the Senator Inn for a reason - it's where all the politicians go. It is OLD. The decor sucks and looks like it is from the 20s. Bathrooms are dirty looking in appearance due to its aging - especially the showers & carpeting. The windows are minimal, a standard bedroom window in a house is bigger. Internet was s-l-o-w. Included breakfast […] is ok, I've had better at Holiday Inn Express. Overall, not a value for the price. And if you're looking for a nice clean feeling place to spend the night, definitely look elsewhere Read moreGenuine Expedia guest review
"Disgusting and Misrepresnted"
Our 1st room was somewhat updated but upon using the sink it began to back up and all kinds of stuff was coming out of the drain. The carpet was so dirty my white socks became black. We were moved to a room across the hall been updated since the 70's. The bright yellow tile in the bathroom and old bathtub were evident. They advertise pizza room service […] to your room until 9pm, but good luck getting anyone to answer the phone so you can order. The spa and pool area appeared very nice, but if you think you can walk over there to talk with them about services, no such luck. The lady at the desk did everything she could to avoid me. I will say the weight room was beautiful and the equipment was newer. I would never stay here again. We tried it for a "treat" we will stick with the competitor hotel down the road for $40 less. Read moreGenuine Hotels.com guest review
"Nice hotel with 2 pools."
My children enjoyed the indoor pool. The continental breakfast was ok, but not great. The room was very nice.Genuine Expedia guest review
"Staff were professional"
While this is an aging facility, there has been an effort to keep it in good condition. The bar was very pleasant and the restaurant had some very tasty choices including gluten free.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience RHM. We are very proud to have the Cloud 9 Restaurant on site as well as the variety of dishes they offer, including vegetarian and gluten free. We have been, and still are, making updates to the entire building and hope you will continue seeing improvements during your future stays.
"Convenient to highway"
Decent enough place. It looked a little worn. We had trouble with the room keys. The door didn't always open on the first, second or third swipe. However, the service was friendly, the beds were comfortable and the breakfast ws very good. It was a minute from the highway which made it very convenient.Genuine Expedia guest review
Response by Senator Inn & Spa Our Front Desk staff is available 24 hours a day to happily assist you with anything you may need help with. We look forward to welcoming you again. Thank you for sharing your experience.
"Easy to access from Interstate"
Overall, very nice place with relaxing atmosphere. Bathroom needed some TLC. Shower head gave poor spray, and tub did not drain well. Standing in 4 inches of water following a 3 minute shower. The good news was that as soon as it was mentioned to the Front Desk, maintenance was there to fix the problems. Would definitely go there again!Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Babs! We are working to improve our bathrooms and we hope you will see the changes when you stay again.
It was greatGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Michael!
People really pay attention to the guests!!Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Karen! We are very proud of our staff and their attentiveness to our guests!
"Older hotel but great amenities"
This hotel is in a great location and the room we had was great. We had a king suite in the Presidential wing. The teenagers with me thought it was the greatest thing that there was a television and mini fridge in the bathroom. The room was clean and quiet. The only thing I would change is that it is a little dated with wall paper in the bathroom and […] mirrors all over the hallways. The sheets are also a little stiff and starched. Overall it was a great hotel. Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your review! We are thrilled that you enjoyed your stay with us!
"Overall nice stay - a few drawbacks"
This hotel is conveniently located, and has a nice hot tub and pool. We did not utilize other spa services. Some of the furniture in our room was old and stained, and one lamp did not work. We were delighted with the restaurant - both the food and service were excellent. An older hotel, it could use a bit of updating, but would likely stay there ag […] ain. Read moreGenuine Expedia guest review
Response by Senator Inn & Spa Thank you for sharing TSB. We are glad that you enjoyed the Cloud 9 Restaurant and the wonderful service they provide. We are currently working to make updates to our rooms and we hope you will come see the differences.
"The nicest hotel in my budget!"
Have stayed here several times and love this hotel. The dining and lounge options are terrific, the spa is amazing, and the staff has always been terrific. The rooms are a little cramped, but updated and beautiful...except for the bathroom. This one was tiny and the tile work was straight out of my family bathroom growing up in the early 70's. Given […] a bathroom update, this hotel is perfect! I will be back for business, and even have plans to bring the family up here soon. Love it! Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your review David. We are working to update these bathrooms and hope you can see the newly renovated ones when you come in again. We look forward to welcoming you and your family!
"Great hotel and staff"
The room was clean and spacious, staff very helpful, great food and the spa was awesome! I will stay here again.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you EJ! We look forward to your future stays!
"Good hotel, good restaurant, convenient to highway"
Hotel is fine. Clean, but spare. Ample parking, and right next to Target. Restaurant has decent service and atmosphere, but mediocre food (two of us had dinner and breakfast). All employees we encountered were extremely friendly and helpful. Bedding and towels were comfortable and a decent quality. Our room was spacious and everything worked. For a […] visit to Augusta, I would definitely recommend The Senator. Read moreGenuine Expedia guest review
Response by Senator Inn & Spa Thank you for your pleasant review Lynn! We are glad that you were satisfied with your stay and hope to welcome you again!
"Got the reservation wrong"
Okay. Spa was good and breakfast okay.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Traveler!
"Should have listened to other reviews"
I checked into the hotel and was given my room key. My room was a standard double bed room. I ended up going around the building and my room was one with an outside door. When I opened the door I was greatly disappointed the room was extremely outdated you could see how the beds were worn and tilted. The bathroom looked it like came from the 70's and […] it just seemed dingy for lack of better wording. This was nothing like the room my mother and I had stayed in years before. The rooms in the main part of the hotel maybe are better? I called to see if I could change rooms however they had no other available. I called hotels.com and they helped move me to another hotel where I was highly satisfied. Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience. We are currently working to make updates to our rooms. We do offer a variety of room types ranging from Economy to Luxury and our staff is always willing to help you choose the right room for your needs, based on availability. We hope you will come back and try another room.
"Convenience is a plus. Restaurant is wonderful."
This is close to our destination. Love the smoke seafood plate at the bar. Breakfast is wonderful. Even economy room is great!Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Yvonne and Dave! We are glad that your stay was enjoyable!
"great place to stay"
I enjoyed my stay here, very clean . Indoor pool, hot tub, very enjoyableGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing Michael! We hope to welcome you again soon!
One night. Have stayed here before. Nice to have frig and lots of outlets. When I reserved they could not find the quote from online. I booked online and got the cheapest rate.Genuine Expedia guest review
"Augusta Maine, nice place to chill."
Use the spa, fitness center, complementary breakfast to get most value. Pool, hot tub, sauna, and co-ed steam room to relieve stress and fatigue. Note that for some rooms refurbishing is in progress, I take that as a good sign for this older yet classy hotel.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Beach comber! We are working to make updates to our rooms and hope you will come see the improvements!
"very convienent to the highway"
The staff were very kind and helpful, food was good and the exercise facilities were excellentGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you, Linda, for you compliments. We hope to welcome you again soon!
"close to VA hospital for next day appointment"
It was very comfortable and had all the amenities necessary.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing Buck! We're glad that we could provide you with everything you needed.
"I HAD THE BEST TIME THERE AND I WISH TO DO IT AGAI"
PEOPLE ARE SO FRIENDLY AND WILL TO HELP IF YOU NEEDED THEM ..MY ROOM WAS GREAT AND VERY CLEANGenuine Expedia guest review
Response by Senator Inn & Spa Thank you I AM GRANMA! We look forward to your next stay with us!
Nice easy location great restaurant Would stay again!Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Gk! We look forward to welcoming you again!
Very courteous staff, the Cloud 9 restaurant was very nice and the spa was great.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you for your review!
"A great night sleep in Augusta"
This hotel is first class. Clean pool, friendly, and awesome oysters on the half shell at the bar. I cant wait to go back again.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you Joe! We look forward to your future stays!
I filled out a survey at the hotel. We loved the unexpected room upgrade!!! Our room was missing plastic cups and kleenix.Genuine Expedia guest review
Response by Senator Inn & Spa We are glad that we had an upgrade available for you Mary! Thank you for your review!
Very good, I'll stay there again next time through.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Mike! We look forward to your future visits!
The restaurant was over priced but the stay was nice.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing Jen!
"Not the worst but not the best"
We stay at the Senator Inn and Spa because we were attending a wedding. The Service was great. all of the staff was really nice from the front desk to room service passing by the servers at the wedding. unfortunately the was worn out and the cleanliness of the room was lacking. I use to work in hotels for a few year and am familiar with standards. the […] room was dusty on top and inside the furniture. there was a bunch of gold fish crackers under the ottoman and some plastic papers under one of the bedside table. I am not very picky so i did not inform the front desk. but i feel like those are easy clean ups so it make me wonder about other areas of the rooms... Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience Sandra SD. We apologize that your stay with us was not as satisfying as it should have been. We will remember your comments as we strive to give each guest the best experience possible. We hope you will stay with us again so we can give you the true Senator Inn experience.
The breakfast buffet was not all inclusive. The hot tub was out of service. We had to slam our door to close it. I'm sure the neighbors loved that!. On the bright side the staff could not have been any more friendly.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing your experience MK Moody. Your comments are invaluable to us in our efforts to provide the best possible stay to our guests.
"Great Place to stay"
We spent an nice getaway weekend at The Senator. Our room was awesome, 3 TVs including one in the bathroom, an office area, Jucuzzi tub, and plenty of room to spead out and relax. As is typical the bed was too hard for our tastes, but that seems to be an industy standard. I bet some people would think it was perfect. We also ate dinner and Breakfast […] at the Cloud 9 restraurant and was very happy with the food and service. We has Seafood Linguine and the waitress reccomended a new wine that was very good. The Free breakfast buffet is wonderful. It was all you could eat and had a great variety of foods. Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your compliments Scott! We are thrilled that you enjoyed your stay with us and hope to welcome you again soon!
It was a great place to stay. I would do it again.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Michael! We look forward to your future stays!
"Close to Civic Center"
Great location with short rides to Civic Center, shopping and dining destinations. Right off the interstate for easy access. In early March, 2014, the Senator is currently renovating hallways and rooms in the 150's and 160's so the area did not look great but neither was there obvious construction debris or paint fumes present on the weekend- don't […] know about during the week. Read moreGenuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for sharing W. Frawley. We are currently renovating some of our rooms and are trying to keep the process from inconveniencing our guests in any way. We hope to welcome you again so you can see the end result!
"Excellent stay at a good price."
Spacious rooms, nice pool and good atmosphere. Breakfast was good, try the waffles:)Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your compliments JettaJ! We hope to welcome you again soon!
Over-all the Senator was good. We wanted to spend time in the lounge area but we left quickly because it was SO hot. No good air flow. The dining room lights were not dimmed for the dinner hour, taking away the possibility of a quiet and comfortable dining experience. This may seem minor, but heat and lighting do make a big difference.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you so much for your review. We really appreciate all suggestions and observations as we use them to further our training. we strive to have the best dining experience and this helps us to achieve that.
The staff are all very pleasant and helpful. The rooms are clean and comfortable. Excellent breakfast, our kids loved it. This is the only place we will stay on future trips.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you for your pleasant review Susan! We look forward to your future stays!
"minature room 138"
Loud , Small and expensive.Genuine Hotels.com guest review
Response by Senator Inn & Spa We apologize that your stay was not as satisfying as it should have been. We do offer a number of room types ranging from Economy to Luxury and hope you will return to try one of our other rooms.
The Senator Inn is a tired hotel that needs major renovations to modernize it. The rooms are okay, the bathrooms are from the 40s and very small. Heating system is aged.Genuine Expedia guest review
Response by Senator Inn & Spa Thank you for your review. We are currently updating our rooms and making improvements to the bathrooms. We hope you will come again to see these changes!
"Great place to stay"
The place has charm Old style but very clean Staff very nice Pool could be open a little later at night for the weary traveller but nice at 5AM Breakfast was just rightGenuine Expedia guest review
Response by Senator Inn & Spa Thank you for sharing Jack. We will consider your comments as we strive to make sure that all of our guests are satisfied with their stay.
"Overnight while in Augusta"
Very convenient.Genuine Hotels.com guest review
Response by Senator Inn & Spa Thank you Susan!
"Best place to stay in Augusta!"
Comfortable, clean and quiet room; excellent food for dinner and breakfast; friendly, helpful staff; and right next to the interstate, shopping and a variety of dinning and entertainment options for total convenience.Genuine Expedia guest review
The hotel looks great online. Our room was in the process of being renovated- the bathroom was new- however the room was very small. There was maybe a foot from the end of the bed to the wall the tv was mounted on. The room was dark and dreary, the rug was old and dirty- I didn't want to walk in bare feet, and the sheets on the bed had a dirt smear. […] The wi-fi didn't work either . One positive- the bed was comfortable. Read moreGenuine Expedia guest review
"This was a great, easy to reach hotel that was ine"
Wonderful stay; good price; friendly staff; great spaGenuine Expedia guest review
"good recreational opportunities for our teenager"
We needed a break. This had a gymn & pool. The pool was very crowded & the massages were all booked up, often with people who lived in the area. However they were nice.Genuine Hotels.com guest review
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