"Nice hotel but bad housekeeping"
The only problem was that housekeeping was in the rooms make alot of noise by slamming the doors and then two of the ladies that Sunday morning were talking all loud and one of them even cussed so I dnt believe that was proper when people are still trying to sleep in. I enjoyed the stay and the room but having to wake up to loud voices is just ridi […] culous! Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for taking the time to let us know about your recent stay in our hotel. I apologize for the inconvenience you experienced and have since shared your review with my staff. I want to thank you for bringing this issue to my attention and it is my hope you will continue to choose our hotel for your lodging needs.
"must stay! great place!"
Great room at a great price!Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for giving us a 5 star review on Hotels.com! We appreciate you taking the time to others know we are a great option.
"Ok, if you don't want much"
I've never stayed in a Microtel so I didn't realize it was "Micro" if you can get past your tiny (meager) surroundings you'll be fine. No tall people in this hotel. I am 5'4 and in heels I could touch the ceiling. Lastly they advertise having room service which is important to me after a long day at work. For three days I could never get through. I […] called the line repeatedly and received the busy signal. I called the front desk and they said "yeah, they're pretty busy" I ended up ordering pizza... If none of these things matter to you, you'll be fine. Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Hello Kendra, Thank you for taking the time to let us know your thoughts about your recent stay in our hotel. I have never heard in my 15 years with this hotel that our ceiling is too low, I am however sorry you were disappointed with your room. Please keep in mind we do offer larger rooms, even suites, but the ceiling will be the same height. I have shared your comments with my staff to correct the poor service you received , the response they gave you was not acceptable and I do apologize for the inconvenience you experienced. It is my hope that you will give us another try and I thank you again for bringing these issues to my attention.
I needed a hotel close to the airport and a good rate - Microtel gave me both. The room was clean and the bed comfortable. The hotel staff was first rate. Great value for the price. I would definitely stay there again.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for taking the time to let us know about your recent stay in our hotel. We appreciate the great comments about our hotel and our service and we look forward to serving you again very soon.
Very comfortable!Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for giving us a 5 star rating, we appreciate you taking the time to let those who use Expedia know about our hotel.
"Not worth it"
Website says extended parking but they wanted to charge for it! VERY small!! NOT worth the money!Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for letting us know your thoughts about our park and fly service. I must say I am surprised by your opinion, the majority of our guests tell us they love the convenience and the cost which is less than other options. We hope that you will try us again should your travels lead you back to El Paso.
I stay at Microtel pretty often. It's a great value for the price. Beds are good. Pillows are nice. Rooms are clean.Genuine Hotels.com guest review
"good hotel and great staff"
the front desk agent was very helpful. my first room was next to a loud couple talking and watching tv super loud. I called down and they got me a room with no one on either side of me. I was able to get a good rest before my flight out early the next morning. The shuttle got me to the airport super fast, which was great cause I was running late. they […] serve breakfast starting at 4am which is great to grab a quick bite before early morning flights Read moreGenuine Hotels.com guest review
The staff was wonderful!Genuine Hotels.com guest review
"very unprofessional and bad managment"
i was very upset at the fact the front desk clerk transfered a call to my room!!!? isnt that against my privacy?Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for letting us know about your experience in our hotel. Unless you specifically ask to not receive phone calls, we will transfer a caller to your room once they provide your full name so we are sure we are not disturbing the wrong guest. I am sorry for any inconvenience you may have had and hope that you will stay with us again.
"Will always return."
I have stayed at Microtel a few times and hav always had an excellent stay. Clean rooms, good breakfast, good desk clerks. Will aalways go back.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport I am so glad you had a great stay with us and I sincerely appreciate your loyalty. I will be sure to share your review with my staff. Happy trails to you!
"Served its purpose"
Right next to the hotel, don't need to rent a car or use a cab. You can walk there and pick up your rental car in the morning. Nothing fancy. Clean and simple breakfast.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham El Paso Airport Thank you for letting others know about your recent stay in our hotel. I hope you will choose Microtel Inn & Suites from now on when your travels bring you to El Paso.
The room was clean, but smelled bad and the bathroom smelled terribled (like old urine)!!Genuine Hotels.com guest review
"good stay at airport hotel"
Hotel was nice, room a bit small but comfortable. Breakfast was nothing special but decent. Would stay here again.Genuine Hotels.com guest review
"noise from south side highway"
Noise from the highway on south side of building, even numbered rooms, made it hard to sleelp.Genuine Hotels.com guest review
Whenever I use the El Paso airport I stay at this hotel, and I have never been disappointedGenuine Hotels.com guest review
All the staff that we interacted with were friendly and courteous.Genuine Hotels.com guest review
great staff very clean comfortable beds . the staff was helpful giving directions even tho it was late and we arrived in a middle of a storm staff was very helpful and understanding as they were busy cleaning up after the lobby was floodedGenuine Expedia guest review
"Nice hotel and very nice staff"
memorable and nice despite being flooded because of a huge storm lol...Genuine Expedia guest review
I wish I would have written down the guy's name that helped sign in when we got to El Paso. He was not nice and very patronizing. Not nice - not personal at all. THE GIRL WAS AWESOME.Genuine Expedia guest review
"Microtel El Paso"
We've stayed here four times over the past year while visiting family. Since we are usually out most of the day all we need is a clean place to sleep and shower at a reasonable price close to family. This place fits the bill completely. The rooms have always been clean, the beds are usually pretty comfortable, noise hasn't been too bad, even on an airport, […] and the staff has always been very friendly and helpful. The breakfast is about what you'd expect at this price range - bagels, toaster waffles, cereal, etc. Have had better but certainly have had worse too. There's always hot coffee! Some very good restaurants close by as well. Read moreGenuine Hotels.com guest review
"Close to Airport a Plus"
We have stayed at this location several times and will use again when the occasion arises.Genuine Expedia guest review
"Nice hotel close to the aiort"
The staff were very helpful. Hotel room very clean and I loved it.Genuine Expedia guest review
"Great place to stay"
Room was clean and comfortable. Staff was very friendly. The continental breakfast was good.Genuine Hotels.com guest review
"Just a advise"
Everything was excellent. I just want to advise to the hotel that the pillows was a little stiff.Genuine Expedia guest review
Great location but over priced compared to what you get at other hotelsGenuine Expedia guest review
Good for business, location, convenient at good price.Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
Nice rest before driving on to destination. Staff helpful, receptive.Genuine Expedia guest review
Very convenient.Genuine Hotels.com guest review
"good deal for the money"
We had to catch a dawn flight. Staying at this hotel the night before made this schedule much easier to keep.Genuine Hotels.com guest review
I searched the internet for pictures of the rooms. Every room showed a table in it. That's what I wanted, a table I could work on. That was not there!!! There was to be free WiFi in every room. I couldn't log on. They gave me an 800 number to call. That got me connected for about 15 minutes. Would have saved $5 if I had not gotten my room on line.Genuine Expedia guest review
Very in love with the Wyndam Microtels. This one actually had a very nice breakfast, its literally right by the airport, and the staff was friendlyGenuine Hotels.com guest review
l was not flying. But this hotel would be perfect for that. Breakfast started at 4:30. AC was loud but that was only problem l had.Genuine Hotels.com guest review
"Stay in ELP"
Nice room for the price. Don't like the fact that the AC runs 24 hours per day. Hotel staff was very nice.Genuine Hotels.com guest review
"excellent airport access"
Just what I expected. Have stayed before and will stay again.Genuine Hotels.com guest review
The bed was super hard. Pillows were hard flat, and bad quality. Toilet paper and tissue in the bathroom were worst quality, like sand paper. The staff was friendly and breakfast had a lot of options.Genuine Hotels.com guest review
"Nice close to airport and several restaurants."
Nice stay, low cost, easy access to Ft Bliss. Several good restaurants near by.Genuine Expedia guest review
Air Conditioner worked well, beds were comfortable. Bathroom wall had stains.Genuine Hotels.com guest review
The hotel is great for the Price, cant beat that. This hotel was great because even though it is in the airport área, you cant hear the planes passing by. Also parking is great as well as the continental breakfeast.Genuine Expedia guest review
I will consider this hotel in my next trip to El PasoGenuine Hotels.com guest review
"good hotel for business traveler"
Walk from arrival terminal very short, 2 city blocks, nice hotel and easy on the cost. Bed is hard but comfortable. Window seat was a nice feature. used the cushion for softer bed. Old man needs comfort. The staff was great and had answers for our questions. Great places all around to eat.Genuine Expedia guest review
I was treared with respect and the service was exelentGenuine Hotels.com guest review
Liked everything about it, even the breakfast =)Genuine Hotels.com guest review
Close to airport but no loud plane noise. Had a nice stay.Genuine Expedia guest review
"Walk to the Airport"
We needed somewhere to stay near the airport that provided free transportation to the airport. We could have walked to the airport if we wanted to it was that close! We only needed an overnight stay and this met our needs. The room was small but it included a continental breakfast which was open early. We had to be at the airport at 7 am so it was nice […] to have the convenience of a quick coffee on our way out. Read moreGenuine Hotels.com guest review
"El Paso airport Microtel"
This Microtel is an excellent value and an easy 5 minute walk to the airport terminal, though the hotel has free shuttle service. Short walk to several restaurants. My only complaint is the pillows are very hard and uncomfortable.Genuine Hotels.com guest review
"Walk from airport"
Very nice rooms, friendly service and you can walk from the airport. Restaurant in Wyndham next door; not too much else within walking distanceGenuine Hotels.com guest review
"Great stay - walk to airport, didn't hear planes"
Room was very small however other family staying there had very large rooms. I guess that's why my room was so small it was almost difficult to move around in. If i had been staying for more than 12 hours I would have complained, but this is the perfect spot for being near the airport. Room seemed recently renovated as the hotel rooms seem to be trying […] to be boutiquey. while the lobby needs a lot of help and leaves a bad impression. .I would stay again in the same circumstance Read moreGenuine Hotels.com guest review
It is a 5 minute walk from the El Paso Airport baggage claim. Was greeted right away by the manager then checked me in real quick. Free contental breakfast. Rooms were clean and fairly quite, stayed on first floor and at times could hear foot steps from above but no big deal. From my observation the staff was friendly and hard working.Genuine Expedia guest review
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