The hotel was very nice except that the lower cabinets in our kitchenette area were missing doors. That seemed odd but maybe they were in the process of replacing them. Otherwise it was a great place to stay and I would go back in the future.Genuine Hotels.com guest review
This is the second time we have stayed here. It is probably my favorite hotel. I love the location, I love the courtyard. Staying on the first floor with patio doors that open into the courtyard is a must to get the full experience. It is a clean, well managed excellent hotel. We will stay here againGenuine Hotels.com guest review
Nice hotel, standard rooms, not much of a view for most and a little closed in. But really nice pool area and pool. Generous breakfast. Very nice staff and great locationGenuine Expedia guest review
"Perfect Hollywood Location"
Great location in West Hollywood, walking distance to House of Blues and lots of restaurants. The complimentary breakfast is great. Staff is very friendly and helpful. You will have to drive to get to the walk of stars and touristy stuff in Hollywood. This is a great location for access to the touristy stuff but not being stuck in the middle of it.Genuine Expedia guest review
Excellent hotel. Great location. Friendly staff. If you travel by car, there is enough space for parking. Here you will find everything you need for travelers. The rooms have no drinking water.Genuine Expedia guest review
"my stay on halloween"
terrible experience!!Genuine Hotels.com guest review
Stayed there on way to and from LA from Dallas. The room was clean and everything was as expected. An uneventful stay, a good thing.Genuine Hotels.com guest review
very nice!Genuine Hotels.com guest review
"perfect location, clean, beautiful surroundings"
I was Very Satisfied...they were overbooked and upgraded us to a Suite. It took over 30 mins for the room but well worth it. The Hollywood hills surrounding the back ground of the Hotel created a Wonderful atmosphere...Beautiful HotelGenuine Hotels.com guest review
"Great value for a W. Hollywood hotel"
The staff was pleasant, the room very comfortable, and the included breakfast was surprisingly good, with hot food as well as cold. The location is quite convenient.Genuine Expedia guest review
"Best deal on Sunset Strip!"
They upgraded us for free to a suite with a jacuzzi tub.....heavenly! Beautiful garden area by the pool....lovely lounges and towels and pleasant quiet for reading and sun bathing. Tuscan style, very nice. Nice gym. Breakfast was very nice. An endless supply of bagels, croissants, pastries, bread, cereal, waffles made to order with strawberries and […] whipped cream, orange and grapefruit juice, yogurt, coffee, tea and todays news paper. The staff were friendly and helpful and cheerful in the cafe and front desk and the maids. Be sure to check in before trying to park in the lots, as you must have a room key to enter from the garage and you don't want to have to walk around to the front. You can park out front at the curb side while registering, then park in the back by going around the block. We at across the street at the Saddle. We ate outside and it was fun. Guitarists were strolling around, food was good. Nice to be on the sunset strip. Best price for a great room on the strip that I could find. So convenient to the restaurants, comedy club, the Den.....anyplace is walkable from here on the strip. Read moreGenuine Expedia guest review
"Not Worth the Price"
We reserved and got confirmation for a poolside room and when we checked in, they had given our room away and put us in a dark and dingy room in the back of the hotel. We had a 92 year old woman with us who had to walk up and down several flights of stairs because there was no elevator on the floor we were assigned to. The air conditioning made horrible […] sounds all night and we couldn't sleep. Worst hotel I have ever stayed in. Read moreGenuine Hotels.com guest review
"Very good for a family."
Perfect location. Nice neighborhood. Reasonable family hotel. Friendly staff. Pool is reasonable.Genuine Expedia guest review
All god but the mattressGenuine Hotels.com guest review
"absolute 1st. class everything..about a hotel...!"
I'd just like to congratulate the Owners/Management of this hotel, for running an absolute 1st. class property. Their breakfast was great, and the staff so cordial and helpful too!! I strongly recommend it ..and yes I will be back !!Genuine Expedia guest review
"Awesome Location, Awesome Hotel"
This would be one of the better places to stay that is still affordable. It is right on the strip however all the rooms are located towards the back and face inwards towards a quiet peaceful courtyard. The Free breakfast is probably lets this place down a little, the egg's look a little dodgy and the bacon isnt that great but the waffees and scrolls […] are nice as is the juice. Read moreGenuine Expedia guest review
"Great for couples or family vacation."
Very nice. Didn't know exactly what to expect. Was upgraded to Junior Suite. Very comfortable and clean. Super view of the city from the balcony. Awesome location in the heart of the best part of Sunset Blvd. Will definately stay again.Genuine Expedia guest review
"In the heart of the action"
This hotel is right on Sunset close to all the clubs, restaurants, Hollowood blvd and Beverly Hills. The staff as courteous and rooms very clean. We enjoyed the complementary breakfast. Be sure to drop by the saddle Ranch right across the street for some good steaks and burgers. You might spot a few stars if you are lucky.Genuine Hotels.com guest review
Our first night we had a king bed room. I was vacationing with my teenage daughter. I kept waking every time she moved like the bed would move when she moved. I talked to the front desk the next morning and they moved us to another room for an upgraded price with 2 queen beds. I was so much happier. Slept well and the room was about twice as big. They […] only show a large suite room on the website so I was not expecting that but the king room was very small. The 2 queens was soooo much nicer and bigger. I loved the hotel It was convenient to so much, the view was beautiful and the breakfast was big and filling (pastries, eggs, sausage, bacon, waffles, cereal and yogurt). Definitely recommend the hotel. Read moreGenuine Hotels.com guest review
The hotel was well kept, service was good, and the complimentary breakfast was plentiful and tasted great! The view was very nice looking out on to the pool area. I would definitely stay there again!Genuine Expedia guest review
"perfect for steel panther mondays"
Right across frrom saddleranch and right next to house of blues. Quiet place with nice views. Clean pool.Genuine Hotels.com guest review
GREAT LOCATION PRETTY GOOD HOTELGenuine Hotels.com guest review
"Family Vacation in Hollywood"
The longer we stayed the more we enjoyed our hotel with our three children. The room was two queen beds, a kitchenette, and a nice sized bath. The only issue I (dad) had was that the A/C did not work very well. That said, having the windows open helped quite a bit and was actually quite nice, in spite of the noises outside.The breakfast was excellent […] and better than I had expected. Eggs, bacon, sausage, fruits, juices, FANTASTIC pastries, cereals, waffles, coffee... very, very good. The staff was always friendly; at the desk, in the hallways, at breakfast. Parking was a bit pricey ($16/day) but we'd do it again. Read moreGenuine Hotels.com guest review
"Mother-Daughter travel surprise."
My daughter and I traveled to LA for her high school graduation trip. It had been somewhere she had wanted to go since the 8th grade. We had booked our trip online through Expedia. We had not used the online service prior to this trip. We arrived late to early evening and were pleasantly surprised when we walked into our room. Beautiful appointments, […] large and clean bathroom, and the view from the room was enchanting. Our room overlooked the swimming pool courtyard. (Requested this particular room location and was honored) The view of the flowers were spectacular and you could smell their fragrance. The only issue we encountered was our toilet not working on the morning prior to our departure. We told the front desk and it was fixed by our return that evening. I would not hesitate to stay or recommend to friends and family. Read moreGenuine Expedia guest review
"best Best Western"
surprisingly upgraded to a suite without extra charge. staff very friendly. breakfast that came with the room was much more than expected- eggs, bacon, sausages, waffles along with cold cereals, etc. would definitely go back to this hotel again.Genuine Expedia guest review
beautiful pool, nice locationGenuine Hotels.com guest review
Great Location and customer service!! Highly recomend this hotel!!Genuine Hotels.com guest review
I was very pleasantly surprised about this hotel. I didn't expect it to be as nice as it was. The only complaint I have is that the only snacks/drinks were available at a vending machine and the machine with water and drinks other than soda was broken. Other hotels where I have stayed had these amenities available also at the front desk so that guests […] never have to do without! I got in late at night and didn't have water . . .had to drink out of tap . . .LA water does NOT taste good!!! Read moreGenuine Hotels.com guest review
"A good value."
Great location. Very nice breakfast included. Pleasant staff. Nice looking pool area. Parking underneath the buildng can be a bit tight.Genuine Expedia guest review
"Great spot/deal BUT NOT great for business travel"
Loved the quaint look and feel to the hotel and it was a great deal considering being right on Sunset as you enter the nicer part of Los Angeles. However, I must say that two of the reasons I chose the hotel were that it had a decent-looking fitness center and a good complimentary breakfast. Well, because I was there on business and had my first meeting […] at 7:30am Monday morning, I got to utilize NEITHER of those things. The breakfast doesn't begin until 7:30 in the morning! AND the gym doesn't open until 7am either :( And although the staff was generally kind and pleasant they were not able to do anything or suggest any alternatives to how I could get either of those services. That was disappointing. So basically, I would have stayed somewhere else if I would have known....suppose it's best for tourist travel when you don't need to get up early in the morning. Read moreGenuine Hotels.com guest review
"tour in LA"
good experienceGenuine Hotels.com guest review
"good area of Sunset"
Didn't like the fact that there was a wall overlooking a viewGenuine Hotels.com guest review
Great location, very nice hotel. The beds were very comfortable and the room was spacious. Pool area very nice surrounded by beautiful flowers. Calm although on Sunset blvd.Genuine Hotels.com guest review
"Convenient, comfortable, and picture-pretty"
This is the third time we've stayed at the BW Sunset Plaza. We like its location--right on the Sunset Strip, convenient to Beverly Hills and Hollywood, and near great restaurants. Our pool-view room was quiet, clean, spacious and comfortable, and the continental breakfast (included) was generous and sufficiently varied. Parking was convenient, safe, […] and reasonably priced. The courtyard with flowering shrubs and geraniums is our favorite spot for coffee in the morning, sunshine in the afternoon, and glass (or 2) of wine later. This will be our "home" whenever we visit the area. Read moreGenuine Hotels.com guest review
Hotel was lovely but we had some issues - our toilet bowl was backed up twice along with our bathtub. The bathroom fan below our room was so loud when turned on it made our floor vibrate. We informed the hotel who said they would look into it but it happened again and again. The hotel compensated us with free parking for 6 days.Genuine Expedia guest review
Needed a place for the crew near hollywood so I booked 3 rooms here and it worked out great. Taxis and the bus ran right out side so we could go out clubbing. The rooms were big, clean and comfortable. One of the rooms even had a pull out bed. The customer service was great as well. I had booked the rooms but was running late so they worked with us […] and we figured it out, very accommodating. Read moreGenuine Hotels.com guest review
"The Best Western Sunset Plaza"
Nice hotel in a good location (a short drive) to the Hollywood sites. We needed a room that slept 5, so this was a good option. The hotel is a little older and the rooms are a little dated, but it is maintained nicely and has some charm to it.Genuine Hotels.com guest review
"Great location but missing amenities"
This location is perfect due to the walkable venues within a mile radius. The hotel itself is well appointed, including the pool. However, poolside beverage service would take this hotel from good to GREAT. The front desk staff is helpful, but not overly welcoming or accommodating. All in all, a solid B/B+ rating.Genuine Hotels.com guest review
"DO NOT BOOK HERE"
Great rate if you are able to sleep thorough a hurricane. Whatever you do DO NOT let them book you in the basement. I had the worst nights sleep of my entire life in this hotel. Plus, room and bed are tiny! This hotel could only be a maybe if we were alone and could sleep through anything. Otherwise, AVOID at all costs!!!Genuine Hotels.com guest review
"Not what I expected"
Being from the LA area, I know where I wanted to stay. I know Sunset Plaza very well. It was my understanding that the hotel was on Sunset Plaza, in all actuality it was several blocks east towards Hollywood. Parking is very hard to find, you have to pass the hotel go to the next street, turn, go to the next street turn again go a while down and find […] the entrance underground. It backs up to a residential street with a lot of people walking around. The lighting was bright but did feel like someone could walk in off the street and break into my car with out anyone noticing. The pool was so pretty, stunning really. The room was okay, best part was the bathtub. The bed bade you roll to one side. For being the one hotel during my stay in LA that I paid the most for, It was the one I liked the least. Read moreGenuine Hotels.com guest review
great location and great price. beautiful hotel. i loved the pool! they extended our check out (no extra fee) and breakfast was great! i will definitely stay here again!Genuine Hotels.com guest review
The hotel is older. Someof the furnishings are tattered and worn. Needed to move to a different room because curtains were dirty and full of burn holes. The move was accomplished without a problem but had I not said anything, they would have let stay there. Just one symptom of larger problems.Genuine Hotels.com guest review
"Close to House of Blues"
i noticed the bathroom counter wasn't wiped down. it made me wonder what else wasn't really cleaned. but other than that, the room looked very clean we saw a concert at the house of blues, so this place could not have been more convenient. litterally, walking distance.Genuine Expedia guest review
The property is clean, updated and well-maintained. It was a welcome sight after driving through rush hour traffic. Very nicely landscaped...the pool area is lovely. Comfortable beds and spacious room. Highly recommended!Genuine Expedia guest review
"Awesome hotel for the price and location"
My friends and I needed a place to stay near the House of Blues and this hotel is only a 30 second walk to the venue! Also the Deluxe room we had was huge. It was perfect for 5 people, plenty of room and the windows even open all the way! The hotel is really nice, extremely loud outside since its sunset blvd but the rooms are quiet enough where you […] don't really hear to much outside. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Comfort in LA"
An excellent experience.Pleasent Staff, bright comfortable and clean room. Good Beakfast. This is our second visit to this hotel and will stay there on our next visit to LA.Genuine Expedia guest review
"Overpriced, bad experience"
I will never stay here again. When we showed up they told us that our room for two bedrooms was not available. We needed to put four people in 1 bed. We finally got a two bed room and when we showed up there was such a strong chemical smell that our eyes watered. I left the bags at the room and went down to get a room change. While at the front desk […] explaining that there is a problem with the room, the other clerk gave out the room. They literally gave both the other customer and me a working room key to the same room. While we were moving our bags (from just inside the door to our new room), the other customer walked into our room. Nobody ever checked the room out and they released it knowing that the room had this chemical issue. There is never an excuse for putting two people in the same room. I know the other clerk knew about it because I heard him tell the other clerk (in Spanish) that he was just going to put the other people in our room. Other than the front desk clerks, nobody spoke English. Asking the maid for something always resulted in a nod and a yes, even if the question did not require a yes/no answer. The complementary food was about what you would expect, except, I watched the girl making the waffles dump a bunch of food in the trash, push the trash down with her right hand, then use her right hand to serve the next waffle to me. I refused to eat it. When we checked in, the clerk stated that parking is an very cheap $14. There was a group of people building a cabinet in the parking garage, about 6" from a customer vehicle. All the vehicles near where they were working were covered in saw dust. At the end of the hallways there are stairways down to ground level. The doors are kept propped open where rodents can walk into the hallway. This is also not great for security as rooms are right next to the open door and anyone can walk in the open door without being questioned. In both rooms the TV's did not function properly. I was not happy at all with Read moreGenuine Hotels.com guest review
"Location Location Location BUT Drivers Beware"
Fantastic location! Front desk staff lukewarm at best but not entirely unpleasant. Parking is available after you check in but you must drive very slowly to actually find the garage (and will get little or no clear directions from the staff other than turn right turn right). Tiny little "Best Western" sign is not clearly visible in the parking garage […] until you have already driven past it. Making a trip around the block to try again is not an easy task! Breakfast area is very cramped but a decent variety of continental breakfast items. Too cold to try out the swimming pool but it was visually pleasing and well kept. Highly recommend grabbing dinner and drinks at the Saddle Ranch across the street. Fun staff and good food! Read moreGenuine Hotels.com guest review
"Great for the Sunset experience"
This is a very well run hotel. The entire facility is well-maintained and our room was quite a bit nicer than a typical Best Western. Highly recommended.Genuine Hotels.com guest review
"Best Western Sunset Plaza Hotel"
Hotel was excellent. Room was fantastic. Staff friendly and very helpful, booking tours for us. Included a very nice breakfast.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )