"Great Room, Beautiful view"
The room was roomy, clean & very comfortable. The view was outstanding! I recommend getting a 3rd floor room for the best views. The staff was friendly & the whole place was clean. I would absolutely stay here again & highly recommend it!Genuine Expedia guest review
Overall, a nice place to stay with great views of the ocean. However, the door to the room (an exterior entry) was not properly sealed, so the wind whistled loudly all night. Had to turn on the air conditioner to drown out the noise. Hotel staff didn't seem interested in this feedback.Genuine Hotels.com guest review
"I want to come back!!"
Our weekend getaway was wonderful at this shore cliff lodge! Every morning we woke up to the pacific ocean off our balcony! The staff was pleasant and accommodating to our needs! The breakfast was a great start to our day! Its a magical location...we took so many beautiful pictures! To our surprise, we had a summer retreat in January! The swimming pool […] was heated perfectly for our daily swim! Read moreGenuine Expedia guest review
The room was super clean, large, had a beautiful view, and the hotel has a lot to offer (breakfast, gym, dog park, even laundry facilities). The grounds were immaculate and the staff was friendly. If we ever come to Pismo Beach again, we will definitely stay here.Genuine Hotels.com guest review
"noisy and inadequate breakfast supply"
We asked for a 3rd floor room for quietness. we were placed next to a room where a couple kids and their father were yelling and running around until late at night. I'm sure that guests under them were also annoyed. We went for breakfast at 9:30 only to be told that there were no more boiled eggs available. What was were a muffin with milk-containing […] egg batter. I have a dietary condition that does not include such stuff. I believe that Best Western should compensate for these bad experiences so that on future business trips I would chnsider Best Western. How about a voucher for a room? Read moreGenuine Hotels.com guest review
X'lent stay. The front desk allowed for an early check-in which was most appreciated. Breakfast was good and appreciated. Furthermore, I left cologne in the room and two days later when I realized my error, I called the office and room service had returned the cologne. Many thanx.Genuine Expedia guest review
"Great Hotel, right on the beach"
The property is in great shape. The staff is efficient and accommodating. It may look fishy with all 5 star rating, but this is legitimate, and definitely earned by the staff and management. This has become my favorite Pismo Beach hotel.Genuine Expedia guest review
"Great location and view"
I enjoyed the service, location, and hot tub! The only issues we had for our one night stay was incredibly loud children next door. I think it is something to be aware of and something I would ask next time to be moved away from since it seems the walls are very thin. Overall 4/5Genuine Hotels.com guest review
"Very nice and clean hotel"
Great customer service! Loved the location, close to everything and the view from our balcony was awesome. Only thing I disliked was the bed it was hard and the pillows were too, couldn't sleep well.Genuine Hotels.com guest review
"Great place to spend!"
Very clean, nice location and great place to spend time with family and friends. Two types of room location sites, one overlooking Pismo beach pier. In the winter from the room one can see sunrise. The room location site is facing ocean front. From this side room one can see the sunset. We were lucky to spend one night in one location and the other […] night in other location and enjoyed Sunrise and Sunset from the room. Read moreGenuine Expedia guest review
Everything was very nice except for the screaming children in the pool. there needs to be some supervision of this situation!!I Would love to stay at this hotel again, but have to be away from the pool.Genuine Hotels.com guest review
Response by Best Western Plus Shore Cliff Lodge Thank you for taking the time to review your recent stay at our hotel. I am sorry to hear that the pool area was a bit noisy while you were staying with us. We would love to have you come back and visit us again in the future and we would recommend staying in one of our Ocean View or Pier View rooms for a quieter location. We hope that you will choose to visit us again next time you visit the beautiful Central Coast!
Very nice grounds. Liked the location at the end of the beach. Walk to town and pier on the beach is great. The room had a nice ocean and pool view and was very roomy.Genuine Hotels.com guest review
Response by Best Western Plus Shore Cliff Lodge Dear Daryl, Thank you for taking the time to review your recent stay at our hotel. We are so glad to hear that our prime location offered great ocean views and that we are conveniently located just a short walk away from downtown Pismo Beach! We look forward to having you stay with us again in the future!
Loved the grounds and convenient dog walking areas. One of my little dogs got away and another guest found her and told me she was at the office. I loved how sympathetic they were. Beautiful rooms and very comfortable.Genuine Hotels.com guest review
Response by Best Western Plus Shore Cliff Lodge Thank you for taking the time to write such a positive review about us. We are excited to hear that you enjoyed your stay. I am glad we could help you with your lost pet and that you were reunited. We hope that you have the opportunity to visit with us again if you are in the area.
I made the reservation for my husband who travels there often. I wasn't there on this business only trip but he did not get an ocean view that we paid for. He mentioned that he was facing a parking lot and was already in the room before I told him what we reserved. He was tired and didn't bother letting them know. Had I been there, hopefully this wouldn't […] have occurred. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Shore Cliff Lodge Dear Guest, Thank you for taking the time to comment on your husbands hotel visit. While we do have some rooms that have entry doors that face the parking lot, all of our rooms have balconies that look out to the ocean with great views. We also recommend calling the hotel directly as we are always available to answer any questions about our rooms and the surrounding areas. We certainly want every guest to feel that they have received what they booked and are happy to assist while they are here. We hope that you have the opportunity to stay with us in the future. Barbara
On the phone was told no pets. When we got there it was a very pet friendly facility, they were every where. Our room could not be locked for the two days we were there. The lock to the patio door fell off in my hand. I took it to the office and was told they would fix immediately, all he did was put the lock back on the door but it still wouldn't lock. […] Breakfast room was nice. Read moreGenuine Expedia guest review
Response by Best Western Plus Shore Cliff Lodge Thank you for taking the time to comment on your recent visit with us. I apologize that there was a maintenance issue that you experienced during your stay. Thank you for bringing this issue to our attention, as we will continue to work hard to ensure that the rooms are in perfect order for our guests. We always strive for perfection and do not like to see our guests disappointed in any way. We look forward to having the opportunity to wow you during your next stay with us. Barbara
Location is great. Breakfast is bad.Genuine Hotels.com guest review
Great beach front rooms. Loved the private patios for watching the sunset with a cold glass of white wineGenuine Expedia guest review
Response by Best Western Plus Shore Cliff Lodge Thank you for the positive comment regarding your recent visit with us. We are happy to hear that you enjoyed your stay. We look forward to having you stay with us again in the future! Barbara
Clean, sizable room with great view. Grounds were beautiful. Outdoor pool and jacuzzi heated perfectly and clean. Perfect distance from downtown to have a nice walk to get there, but far enough away where the incessant activity of the pier area is not heard from your hotel room. All the employees we encountered were friendly and helpful. Will definitely […] stay again. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Shore Cliff Lodge Thank you so much for taking the time to leave such a positive review. We are glad to hear that our prime location offered you a great experience. We hope to see you again soon!
We have been hesitant to stay at a Best Western but the Pismo Beach location was what we needed so....we were very pleasantly surprised. Our room was really clean and the bed comfortable. The view was supurb. The town was a very short trip. A very memorable stay.Genuine Hotels.com guest review
Response by Best Western Plus Shore Cliff Lodge Thank you for taking time to review your stay with us. We are thrilled to see that we appeared to have exceeded your expectations. We hope to see you again soon!
Hotel staff at check in was very friendly. We arrived earlier than expected and I wasn't sure if they would allow early check in but there was no problem. The room we got was on the second floor facing west over looking the pool. This provided the best sunset view I have seen in years. And all right from our balcony and for my wife from the bed. The […] room itself was very clean roomy and the amenities were perfect for us. Our room had a wet bar, refrigerator, microwave, nice size TV, bathroom with two sinks (this is a must now that we have been spoiled) and a very comfortable bed. We also had no problem reserving a roll out bed for my 4 year old at no extra cost, however it is first come first serve. The breakfast was decent we were providing pancakes, pastries, bagels, yogurt, hard boiled eggs, microwaveable breakfast sandwiches, fruit, assortment of juices and coffee. The gym was a bit confined but had a decent assortment of workout equipment including a treadmill and universal weight set. They have really nice walkways to areas overlooking the ocean. They are conveniently located close to the freeway and no more than a couple of minutes from the beach, pier, and some excellent restaurants. Read moreGenuine Expedia guest review
we stopped for one night on our way to San Francisco and would do this again.....or come just to stay.Genuine Expedia guest review
Response by Best Western Plus Shore Cliff Lodge Thank you for taking the time to review your recent visit with us. We are so pleased to hear that you enjoyed your visit. We hope to have the honor of having you stay with us again in the future.
"Great Ocean View Room"
The hotel's gazebo overlooking the ocean on the cliff was really nice. Our room overlooked the pool and the ocean where we could watch the sunset from our balcony with 2 chairs and small table. The room itself was really, really nice!! A+ Clean, comfortable bed, nice tv, refrigerator, microwave, coffee pot, hair dryer and a really nice double sink bathroom […] with granite countertops at an adult height so you don't have to bend over at the sink. The shower head had a nice water pressure and spray. The bed pillows were a little firm for our like and the continental breakfast was just ok as far as quality of food goes and could use better quality toilet paper. Location was nice, but the seagulls were a bit much and woke us up at night. Perhaps it was mating season? Overall, we would stay at this hotel again. Read moreGenuine Hotels.com guest review
"Great location beachfront"
Staff always friendly, saying hello. Right on beach!Genuine Hotels.com guest review
Seagulls all around this hotel, all over the roof, by the pool, on balconies etc. the birds made the hotel very noisy in the morning, nit much good if u wanted to lie in! However the view if the ocean was beautiful & nice to watch the sunset.Genuine Hotels.com guest review
"Nice Hotel with Noisy Sea Gulls"
The hotel itself is nice, good location, clean/comfortable rooms and a beautiful ocean view. Our room overlooked the pool which was quite noisy even into the late night hours, but the real noise was from the sea gulls. They were plentiful, messy and noisy. While there is much to like about this hotel, I wouldn't stay there again because of the noise […] and mess of the gulls. Read moreGenuine Hotels.com guest review
"value for money"
great location, big pool/ spa and friendly staff.Genuine Hotels.com guest review
"Pismo's Best! StayOver!"
Clean, quite and View, View, View magic!Genuine Hotels.com guest review
"Will stay again"
very clean and professional hotel. Actually nicer than I expected. Great view.Genuine Hotels.com guest review
Great stay. Will return next yearGenuine Hotels.com guest review
"No Beach access and terrible breakfast"
The rooms were nicer than what I am used to at a Best Western, however, the stay here is too pricey for a Best Western. The breakfast is not my kind of breakfast, mostly junk food, no fresh fruits, except banana and apple, and not much choice at all.Genuine Hotels.com guest review
"Clean, comfortable, not bad"
The location looked closer to downtown Pismo than we thought, not within walking distance, but the view was beautiful, stayed in third floor which gave us better elevation to see the ocean. Overall pleased, though you would defiantly have to drive to go get breakfast or other, although the restaurant next door was pretty yummy but not cheap. The hotel […] staff didn't seem to know anything about the town sights, so we relied on locals. Read moreGenuine Hotels.com guest review
Interior of hotel very clean. Exterior and grounds need a facelift. Walls are very thin. If you're a light sleeper you don't want the bottom floor especially in the building that host the breakfast.Genuine Expedia guest review
"awesome staff, they met our every request."
never said no to anything and we were, because of our situation, asking a lot. thanks and we'll be back. PatrickGenuine Expedia guest review
Wonderful stay. The staff was very helpful, the view can't be beat, and the location was excellent.Genuine Hotels.com guest review
We stay in Pismo often and Best Western Shore Cliff has become one of our favorites.Genuine Hotels.com guest review
"Location, location, location!"
Great location!!! Wonderful complimentary breakfast! Great experience all the way around.Genuine Expedia guest review
"great pismo area hotel"
It was my anniversary and my wife and I loved itGenuine Hotels.com guest review
"A wonderful place to stay for a visit to Pismo."
The staff was the first thing that we encountered over the phone and we were exciting by the response that we found ourselves looking forward to arriving there. We were treated very warmly opon arriving and a great surprise once we opened the door and saw the view from the back balcony. the sound of the ocean during the evening was heavenly. then late […] in the night we happened to wake to ta view of a clear sky with a almost full moon reflecting onto the ocean accompanied by that sound of the ocean. Truly romantic. the walk along the cliffs was also full of magnificient views as well. Room was amazing. We did have a minor issue with the shower head leaking and the bath room drain was slow. When we returned from an afternoon outing, all issues were corrected promptly and with no inconvinience what so ever. Great anniversary dinner next door at the Ventna Grill. Also if you are a bit of a bird watcher, you willhave some fun looking for the Night Herons. Read moreGenuine Expedia guest review
Really enjoyed our recent stay here during a recent trip down the coast. Clean, spacious rooms and the location cannot be beat.Genuine Hotels.com guest review
"worth your money"
worth your money. great serves. the rooms were very clean. only 15 m walk to pismoGenuine Expedia guest review
"Beautiful ocean and pool view."
Large, beautiful room with terrific views. Would definitely re-book for another stay.Genuine Hotels.com guest review
I was floored by how amazing this hotel was for the price! The view from our room was amazing. I made sure to call ahead and request a room on the second or third floor so our ocean view wouldn't be obstructed by the pool. Everything was great. Would definitely stay here again!Genuine Hotels.com guest review
Very nice, great location and wonderful view of the ocean.Genuine Expedia guest review
"Nice hotel. Service could be better."
Hotel is in a nice area and kept up well. Service wasn't up to par. Wasn't greeted nicely at front desk. Workers won't even look up or say hi.Genuine Hotels.com guest review
Very nice hotel. The only reason I gave comfort a 3 was the bed. Not horrible, but not great. Felt like an old mattress. Otherwise it was very nice, Spectacular views, nice rooms with kitchenette's would be great for a longer stay. The only other complaint I can make is that the seagull's were VERY loud at night. Otherwise highly recommended!Genuine Hotels.com guest review
"Hotel great bed awful"
The bed was so hard! It was like laying on rocks. The rest of the hotel was amazingGenuine Expedia guest review
"Great Location for Local Activities"
Great hotel accommodations and location for many activities in the surrounding area (Avila Beach, Port San Luis, Cayucos, SLO, Morro Bay, and Pismo Beach). Traveled with 13 year old, enjoyed the pool, hot tub, and views of the cliffs and beach areas. The morning continental breakfast really hit the spot. Desk folks are well trained and polite; the […] general workforce makes no eye contact or greets the guests. Hmmmm? Read moreGenuine Expedia guest review
Had great service and loved the room. It was next to the ocean and beautiful!Genuine Hotels.com guest review
"Best for Family but if you want beach access, not"
The seagulls were super loud and kept us up the first night, all night. Also sand flies were annoying on balcony and poolside. Would be great if they would Take care of that. Service was good and otherwise pretty quiet. Let me into my room an hour before check in, too. No beach access there so I would probably go another way next time for all those […] reasons. But I saved 30. or more per night with Expedia. I didn't check the other hotels but I know their locations now. There were too many little kids for adults to relax well in jacuzzit tooThanks! Read moreGenuine Expedia guest review
"nice to stay"
It was a nice hotel. we booked for a ocean view and yes we got one but there are two buildings. one is very close to the ocean and the other one is over the pool and you can only see the ocean. Breakfast was good, a nice variety of food, and a nice area to sit while you are eating. The front staff was nice. overall it was a nice place to stayGenuine Hotels.com guest review
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