"Outstanding Customer Service"
We were impressed by the friendly, helpful customer service. The staff went out of their way to meet our needs.Genuine Hotels.com guest review
"nice hotel close to my appoitmnet"
very goodGenuine Expedia guest review
GOOD PLLACE, CLEAN SAFE AND COMFORTABLE I HAD A BIT OF TROUBLE WITH THE TEMPERATURE CONTROL BUT OTHERWISE ALL GOODGenuine Expedia guest review
"Best Western Indio/Coachella"
The room and facilities were clean and well maintained. Beautiful and spacious outdoor heated pool. Free Wifi. Decent free breakfast with great coffee. Friendly staff with great attitudes.Genuine Hotels.com guest review
Room was clean, staff was greatGenuine Hotels.com guest review
"terrific place, terrific people"
The folks who run this hotel have great pride in their product. One of the nicest, friendliest motels I have stayed at. The neighborhood looks a bit bleak, just a service road off a Freeway, but take heart: a mile or so in any direction will bring you the a variety of fine restaurants, malls and a services. A half hour drive will take you to Joshua […] Tree National Park, a can't miss attraction. A fine hot breakfast and a nice collection of classic DVD's. Read moreGenuine Hotels.com guest review
Great hotel with excellent breakfast, only down fall was proximity to rail roadGenuine Hotels.com guest review
The room was big and comfortable. The staff was helpful in checking us in late in the evening while the hotel was getting busy. I was able to get a restful sleep after a long drive the day before my triathlon out at the lake.Genuine Hotels.com guest review
Big room, clean, nice breakfast. Came late and left early so no real interaction with staff but registration was fast and easy. Thanks!Genuine Hotels.com guest review
The breakfast room was too small to accomodate the number of visitors and the "hot" food had been pulled directly out of the refrigerator and put into the warmer so as the people were taking their portions, the food was literally cold. Be sure to ask for a room towards the back of the property - freight trains running throughout the night.Genuine Expedia guest review
We were pleasantly surprised when we arrived at BW Date Tree. Beautiful and really kept up for an older Motel. It has large rooms, with new carpeting. Everything worked in the room and we even got a balcony off our room. When you check in they have a covered platter of Dates that you can help yourself to. Love that touch, along with DVD's you can check […] out for use in your room. Pool is heated and very clean. Grounds are well maintained and overall wonderful experience. The price was amazing too. Tamale Festival was so much fun to attend. Read moreGenuine Expedia guest review
"Hotel for HITS triathlon stay"
This is not a 5 star hotel, but the place, room, bathroom, and bed was very clean. I have no complains. I recommend this place.Genuine Expedia guest review
"Always egg.Bread is not good"
Toilet bowl was clogged on our last day of stay. Shower Head hose was leaking.Genuine Expedia guest review
"good place for a short stay"
over all it is good, but in a rural location.Genuine Hotels.com guest review
"Convenient and Nice People"
I have stayed here several times and have yet to have a bad experience. The staff are friendly, the rooms are clean and comfy and they have one of the best breakfasts with many choices of foods. This is a convenient location for me when traveling from home to family visits in Southern California.Genuine Expedia guest review
"Just okay and not sure about safety."
The hotel does have a nice pool and a good free breakfast but...safety doesn't seem to be of main concern. For example, our hotel room did not lock correctly and looked as if someone had tried to previously break in; the door was never repaired. The back door of the hotel remained unlocked late at night and the back parking lot lights were broken. All […] was a bit disconcerting and I was glad we only stayed one night. I don't think I would stay here again. Read moreGenuine Expedia guest review
"We will try the Date Tree Hotel, again"
Overall, the hotel was great. The place was attractive, clean, serving a good breakfast & friendly & helpful management. Our issues were with the bed pillows & room air conditioner. The pillows were very hard, resulting in poor sleeping & morning neck aches. The air conditioner unit was very loud. We told the desk clerk about our issues as we checked […] out. Because of the hotel's attributes, we will try staying there again soon, on our way through the area, hoping the problems will have been resolved. Read moreGenuine Hotels.com guest review
"Friendly and helpful front desk staff"
The hotel was very nice with lots of free parking. The room was clean and spacious with a small balcony. We were staying the night before the Patriots Ride for our Heroes cycling event so we needed a good night's sleep. Unfortunately, it seemed that trains were passing by all through the night. If it was summer time we would probably have run the air […] conditioner which would have blocked the noise. The early breakfast was very good and the front desk staff were friendly and very helpful. Read moreGenuine Hotels.com guest review
ok hotel to stay at for the price if you are ever in indio.Genuine Hotels.com guest review
"Loved the staff! Everyone was very nice!"
Reserved last minute for a wedding I was attending! From the start every staff member was very nice. The offered us free breakfast for th following morning... It was pretty delish! The rooms are clean, a bit small tho. The only thing was that when I called the front desk for an extra blanket, they told me they didn't have any extra...hmm? Other than […] that everything was great! They have a large 24 hr swimming pool and a small gym! Pretty cool!!! Read moreGenuine Expedia guest review
"Mostly very good stay"
We thought the room was big and comfortable. The 24 hour pool and spa was delightful since the days were hot,. Everyone who worked there was extremely friendly and helpful. We did want customers to know the shower water rapidly fluctuated in the morning so please do not let a child 10 or under shower alone.Genuine Hotels.com guest review
WE ONLY STOPPED LONG ENOUGH TO SHOWER, SLEEP AND EAT BREAKFAST. BEST NIGHTS SLEEP I"VE EVER HAD IN A HOTEL, VERY QUIET, COMFORTABLE BED, GOOD WATER PRESSURE. WE DID HAVE A DIFFICULT TIME FINDING THE PLACE BUT THE DESK CLERK TALKED US IN BY CELL PHONE. THE POOL LOOKED VERY INVITING BUT WE DIDN'T HAVE TIME TO USE IT. LOCATION IS KIND OF OUT OF THE WAY […] FOR ANYONE WHO DOESN'T KNOW THE CITY, BUT HOTEL IS NICE. PRICE WAS DEFINITELY RIGHT. Read moreGenuine Hotels.com guest review
Staff was VERY helpful, friendly, and courteous. Immaculate rooms, convenient location, pet friendly. Nice breakfast in the morning - overall a great deal!Genuine Hotels.com guest review
This is an old hotel, but they have remodeled with granite bathroom countertops and really nice beds. It is clean and comfortable. The breakfast was great, and the staff very helpful. Huge pool. We stayed overnight on the way to CA for vacation. Iphone directions will not get you to the right place, so I suggest you call or use mapquest.Genuine Hotels.com guest review
Good for the price.the grounds are beautifully.the bathroom is a little old,the lighting was not that good in there.the staff is very friendly.i will be back.i like the new breakfast.and the pool is georgous!next time I will take advantage of the BBQ. Thankyou for a great stay.Genuine Hotels.com guest review
"Great hospitality for the price"
We booked a stay here on our way to Arizona and were really impressed with the quality of service and small touches. Upon checking-in, we were greeted by two of the staff members who were both extremely friendly and helpful. The gentlemen also told us that we could borrow a DVD from the wall, which included a lot of recent releases. My partner and I […] took the offer and borrowed a movie for the evening. The room itself was clean and quiet, which is all that I ask for. The hot breakfast was great! Had we stayed longer, we probably would have also used the pool and hot tub. Overall, a great hotel to stop and rest, especially after a long day of driving. Read moreGenuine Hotels.com guest review
"Nice pitstop while travleing"
The hotel was conveniently located to the freeway and good for a night of sleep on our way to our destination. Train tracks nearby, but leaving the A/C on in the room helped keep the sound down. Clean room, friendly staff. Breakfast was fine and helped us get on the road early the next morning without searching for a place and sitting in a cafe waiting […] for food. The hotel is currently under construction so areas are a bit unsightly but that will be remedied when completed. Read moreGenuine Hotels.com guest review
When I am in the area I always stay here. The staff is very friendly and the location is quiet. They are slowly making room improvements so it is only going to get better.Genuine Hotels.com guest review
"Second Stay - THERE WILL BE A THIRD !"
we go from san Diego to lake Havasu for 3 day weekend trips ..... we like to leave after work on Thursday night to get most of the drive out of the way so we can get in the lake early on Fri Morning .... .WE LOVE THIS AS THE HALF WAY SPOT!! 24 hr pool , , clean STAFF IS VERY FRIENDLY , AND THE , BEST FREE BREAKFAST IVE EVER HAD AT A HOTEL ANYWHERE !!!!I […] LOOK FORWARD TO NEEDING TO STAY IN THIS AREA AGAIN JUST SO I CAN ENJOY THIS PLACE!!!! :) Read moreGenuine Hotels.com guest review
"Clean and quiet"
The whole hotel is now non-smoking. The room was clean and comfortable. Very pleasant surprise. I would definitely stay there again.Genuine Hotels.com guest review
"Pool & breakfast"
Fantastic pool. Hot tub bubbly but not hot. Great room. As with the pool, breakfast was the best I've encountered in the past many years of my regular summer trips. Received a warm welcome from the receptionist. Plan on staying there again and again. Gave surrounding neighborhood a 3 as there was not a "no opinion" option. Didn't see any restaurants […] by the hotel. Did not go out into the surrounding neighborhood. Read moreGenuine Hotels.com guest review
"great stay in Indio"
We were treated great. Had a problem with my wife not being able to climb stairs with arthritic legs. Front desk staff gave us the handicapped room downstairs so she did not have to climb stairs. No elevator, so it worked out. Great room and great breakfast in morning.Genuine Expedia guest review
Nice clean rooms, helpful, polite staff. Well kept grounds and a really nice, big pool. The breakfast was better than average too. There was some noise from repairs and renovations but it was minimal and necessary to keep it as good shape as it is. It is just far enough off the interstate to be quiet but easy to find.Genuine Hotels.com guest review
"A pleasant surprise"
It was better than expected and comparable to higher priced hotels. Everything worked including free wifi in the room. There were 2 computers and complimentary printing by he front desk too. The breakfast included many good choices, the people were very friendly, and I am going to stay there again.Genuine Hotels.com guest review
hotel was dated but is in clean and working order. breakfast is very good. they have free movie rentals, that was very nice. Pool was dirty when we were there but would stay again.Genuine Hotels.com guest review
"Illl be Back"
we wanted a nigt stop off to split our drive from san diego to Lake havasu this was perfect!Genuine Hotels.com guest review
"Good value for the price"
Exactly what we wanted for a one night stay and would have been good for a multi-night stay as a base of operations for area activities. Breakfast choices available in AM were very good. staff was very friendly.Genuine Hotels.com guest review
"A mini oasis"
The service was really friendly, the room spacious and clean. The hotel had a really nice "Palm Springs" feel, with low buildings, great landscaping, and a large 7/24 pool that was very popular! Looks from the roadside were a little deceiving - much nicer than at first glance! We'd definitely go back.Genuine Hotels.com guest review
"Trip stay at Best Western Date Palm."
Windy, but hotel had no control over this. Great breakfast offerings and very comfy room. Jacuzzi not working, darn!!Genuine Expedia guest review
"good breakfast and big pool"
1. Complimentary breakfast was great, variety of items to choose from. Fresh waffle, pancakes, bacon, sausage, fruit, yogurt, oatmeal, cereal, etc. The only breakfast item I did not care to try were the scrambled eggs, they did not look like real eggs. 2. Pool was great, large pool, great for kids, 3-1/2 to 5 feet deep. Gas grills for Bar-b- q was convenient […] but not clean. 3. Clean room with mini fridge and microwave.(in building 1) 4. Location was not that great, off a main road, no where to walk to. I would go again for the pool and free breakfast. Great place if you just want to hang by the pool and not go anywhere else. Read moreGenuine Expedia guest review
"Nice hotel in date countrey"
Staff had disability room available and ready for us. Breakfast was great and we were on the road to LA at our scheduled time.Genuine Expedia guest review
"they are nothing short of AWESOME!"
Arrived 4/9/13....coachella is going on...all of the concert workers are roomed there. I arrive with my pregnant wife and kid and they bump me up to a suite. Awesome. I was so happy. I was just passing through and they made me feel like a rock starGenuine Hotels.com guest review
"Nice enough but........"
Well We ended up with a room at the end of the hallway next to the side entrance/exit in bldg 1 1st floor. After going to bed about 2:30 am about 6 am the door just out side our room had constant activity with people and luggage, then about 8 the maids closet just across the hall had 2 or 3 maids talking loud for about a 1/2 hour or more. other than […] that everything was pleasing. Beware of CHP early am on old indio blvd. Also I had purchased a room with a king bed and was given a room with 2 doubles. First time for me that I didn't get what was on my invoice from Expedia. Regards, Ash Read moreGenuine Expedia guest review
"Looks can be deceiving"
Hubby thought we'd pulled into a truck stop. But the place was pretty nice. We didn't use the pool, but it looked OK. Breakfast was hearty and plentiful. Beds were comfortable, but I wish that they'd leave more substantial mugs in the room, don't like putting plastic or styrofoam in the mwave.Genuine Hotels.com guest review
I enjoyed it there was a gentleman employee that was arrogant & condesending. But everything else was good.Genuine Expedia guest review
"A nice little place."
One of the main reasons I choose this hotel since it seemed to be the only when in the area that the room doors are accessed through a secured hallway vs directly from the parking lot. The staff was friendly both at check in/out. The lobby was bright and clean. My room was large and clean. The bathroom was clean. The pool looked lovely, we were disappointed […] that we didn't have time for a swim. The neighborhood is run down but didn't see any thing that concerned us. It is located close to the casinos, freeway and resturants. The hotel is older and showing her age a bit but the friendly staff and clean rooms make up for it. If you are in town for a couple of nights this a good pick. Read moreGenuine Hotels.com guest review
"made the vacation"
the staff was very friendly and heplful. the rooms were clean .. the pool and hot tub are big and opened 24 hours... I would stay there again...Genuine Expedia guest review
wonderfulGenuine Hotels.com guest review
"Fit my needs."
We just needed something convenient for some hikes a few of us were doing in the area. This location easily fit that purpose. Nice proximity to freeways and restaurants with a good breakfast and pool was all we needed.Genuine Hotels.com guest review
"Perfect hotel for a Quick Get-a-Way"
Great location close to I-10. Free DVDs are a big plus. Only drawback was the weak, outdated shower.Genuine Expedia guest review
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