All the staff were very friendly. The location was perfect for us..to see the Getty Museum and Getty Villa. Lots of good restaurants nearby and a Mall with Landmark theatres just up the street.Genuine Hotels.com guest review
From the time we booked our rooms till the late-check out, the staff did everything possible to help us have a comfortable stay. The rollaway bed was in excellent condition--which is rare to find. We enjoyed having cookies, drinks and fruit available at all hours!Genuine Hotels.com guest review
"Location, location, location!"
The staff was awesome and very helpful! I would have liked to have the option of valet or self park as we went in and out frequently and although no stranger to generous tipping, felt that I would have liked to self park at times. The room was nice and spacious, however, the bathroom was very small for even one person to move around in!!! The location […] was perfect for our appt at UCLA and also minutes from Santa Monica Pier and Venice Boardwalk Read moreGenuine Hotels.com guest review
"Nice stay, no complaints."
Everything was clean and well maintained. Bed was very comfortable for a hotel bed. Free valet parking. Good safe location at a bargain price compared to others in the area. Will stay again.Genuine Hotels.com guest review
"Great location, easy access to everywhere"
We made a great choice! The location is great, easy access to Beaches, Beverly Hills, Universal Studios, and the metro. We are a family of 5 and the rooms have great space and a bed for everyone! Breakfast was perfect, good variety! Bathroom was cramped but other than that it was awesome!Genuine Hotels.com guest review
"Nice Remodel but TINY "suite". Termites included."
The hotel is very dated from the outside. The lobby is also pretty meh. The rooms were nicely remodeled. However, we got the "suite", which was kind of a joke. The nice part was that there was a TINY little living room with small couch, tv, microwave, and fridge. The drawback is that it feels like they took all the space from the bathroom, which was […] so minuscule it was difficult to maneuver around in there. We were fortunate to have some flying visitors (termites) in our bathroom, coming up the drains. It was incredibly disgusting, but they arrived around midnight, by which time we were too exhausted to request a room change (we had an infant who has just gotten to sleep and didn't want to have to wake her up). So... bathroom was essentially unable to be used (unless you wanted flying insects all over you). Not ideal when nature calls in the middle of the night! Read moreGenuine Hotels.com guest review
"Good central location"
The staff were all very friendly, and the hotel was clean. Parking was pretty crazy, but admittedly we did not take advantage of the valet. I was expecting the suite to provide 2 rooms that could be slept in, but, that is not the case. The 2nd room had only a love seat, and no air conditioning.Genuine Hotels.com guest review
Excellent service for parking and baggage handling.Genuine Hotels.com guest review
Clean, basic hotel. Mattress and pillows were a bit lumpy, but not too bad. Nice having free parking, although kind of a pain to have to wait for valet when you're in a rush to leave. Luckily, plenty of parking right in front of the hotel if you don't want to valet. Convenient free breakfast, nothing amazing, but good enough.Genuine Hotels.com guest review
Pleasant personnel and nice room w/ cool little suiteGenuine Hotels.com guest review
"Very comfortable and quiet"
Was a very nice stay, quiet considering city location. Staff was pleasant, room was very comfortable. Will stay again.Genuine Hotels.com guest review
"COMFORTABLE ROOM AWAY FROM TRAFFIC"
GOOD THE SEPARATE ROOM FROM BEDS PROVIDE MORE PRIVACYGenuine Hotels.com guest review
"Great service! Pleasant stay."
The whole staff was very professional and helpful. Valet parking worked great. The included breakfast was very decent. Best of all, they provided us with a much-needed wheelchair. Thank you, thank you, than you.Highly recommended. Although not a fancy 5-star place, this hotel is homey and accommodating. Highly recommend it.Genuine Hotels.com guest review
"staff are very nice, close to hollywood."
Its right on the main road,very noisy. Very old building, not maintained well. I have been to many other Best Western before, this was the worst cleanliness and maintain wise. Staff were really friendly and helpful. Breakfast was very good with lot of items. Location wise good too. Needs reconstruction for sure.Genuine Expedia guest review
"Not a Palace by any means - but functional"
Convenient location to UCLA. Reasonable prices. Hotel staff very nice. The room was clean but odd. They had a bar height table for a desk but desk height chairs with it. Had to use two bed pillows to sit up high enough to use my laptop on the table. Neighbors were noisy one night. Complimentary Valet was great.Genuine Expedia guest review
Last time I stayed in a room that small it at least had Paris attached to it.Genuine Expedia guest review
"Great hotel for the price."
Convenient to Santa Monica and LA sites,as well as close to airport.Genuine Expedia guest review
Hotel is OK in general--old property but clean and convenient location. The AC in the room wasn't on when we checked in, so we turned it on and up and went out for some sightseeing. Came back to the room and it was just as hot as when we left. I called the front desk and they sent up a maintenance guy who spent about 4 seconds looking at the unit, declared […] it was working, and left. I couldn't believe anyone would say the room was cool enough to sleep in. It felt better outside. The front desk clerk was not helpful at all and obviously just wanted us to go away. So we did, to another hotel. I will never stay here again because of the staff's attitude. Read moreGenuine Expedia guest review
The staff was very friendly and breakfast was good. The accommodations were a less than we expected for the price.Genuine Hotels.com guest review
"Never saw hotel like this in US"
Before coming to check in, I called several times to see I can check in early, but noone is answering the call. When I was arrived, the hotel room is very bad, the bathroom is so small, and hot, this is not a suite, but like a motel 6. When I checked out the next morning, we forgot our jackets in the closet, so I called 3 times to the hotel asking them […] to check and hold the jackets for me so I can come back picking them. The receptionist said he will check and will call me back, I got the call back and was told that they could not find jackets in the room. Despite what they told me, I drove back to the hotel and demanded to see inside the room, and there we saw our jackets stil hanging inside the closet. I was furious and confronted the hotel receptionist why he told me there were no jackets? The hotel receptionist denied that he did not take my call for asking him to recheck the closet. I would never want to come back to this hotel again, they are not professional, I have such a bad experience. Read moreGenuine Hotels.com guest review
"Good value. Excellent location. Near SantaMonica"
Found this hotel online, and after our stay, we feel this was a very good choice. Price is excellent, proximity to sights of interest is great, free breakfast, free parking, pool, and Jacuzzi are the nice amenities. Only drawback was that the bath was small, but it was very updated. Room was large and comfortable. The staff was very friendly and helpful. Will […] return to this hotel on our next visit in July. Friendly staff, too. Read moreGenuine Expedia guest review
"Small Rooms but nice"
I needed a room near where I was having a meeting the following morning. The staff was very nice and the hotel was clean although a little older. The rooms were very small but the bed was comfortable and the tv and cable worked just fine.Genuine Hotels.com guest review
"Large suite for reasonable price"
I was very happy with my stay here. The room was clean and modern. I brought my teenage daughter and her friend to L.A. for the Memorial Day Weekend. The living room portion of the suite had a door to separate it from the rest of the room and its own TV and a loveseat with a pull-out bed. This made it possible for them to watch their own TV shows and […] stay up later without disturbing me. We also had a nice, private balcony. The hotel is in a residential area, which makes it quiet, but there are no restaurants within walking distance. The heated pool is very small. Read moreGenuine Hotels.com guest review
Clean & quiet, fine for our needs.Genuine Hotels.com guest review
"Front desk staff's attitude was so bad!!!"
Room was good, front desk staff's attitude was terrible!Genuine Expedia guest review
"Better than expected room and close to everything"
Spacious room with separate room with small sofa and TV. Bathroom is on the small side. Would definitely recommend as it is cheaper than many hotels in the area. The area surrounding is a little more industrial however is close to everythingGenuine Expedia guest review
"The location is close to freeways and airport"
The hotel staff very informative and friendly. Our room was ready and cleanGenuine Expedia guest review
The staffs are friendly and helpful. The room is in good size with everything basically needed. I like the fruits and hot water which are available 24 hrs. The only thing not so good was the carpet in the room was a little smelly.Genuine Expedia guest review
"Spent four nights here with my teenage daughter"
This hotel was great for me. Price was good, parking free (valet), breakfast area was clean and decent and it was located in between all the places we wanted to visit. The area its in is a little on the sketchy side but not that bad. I wouldn't walk around from the hotel, however we did walk to ihop one day. I would stay again because location was […] great. Read moreGenuine Expedia guest review
"Nice hotel, good value"
This hotel was in a good location being close to both Santa Monica/Venice and Hollywood/Beverly hills. The staff was friendly and the complementary breakfast had a good variety of food. I would stay there again.Genuine Hotels.com guest review
"Vacations in LA"
Very nice LA has change a lot but the stay was very pleasant and the beaches are beautifuls, the attractions and everythingGenuine Expedia guest review
"little busy area but nice place."
good access to things to do,enjoyed our stay ,will visit againGenuine Expedia guest review
Choose this hotel for being close to the LDS (Mormon) Temple where my grandson was getting married. The only good things about this hotel is the price and the staff. Could hear voices from upstairs - valet parking only due to small parking space - breakfast is very skimpy, not enough to last till lunchtime - carpet was dirty. The staff, however could […] not be any friendlier and accommodating. Perhaps to make up the hotel shortcomings. Read moreGenuine Expedia guest review
The 2 things I did not like is how small the restroom's are and the complimentary breakfast was not great. In other words I did like the room and they kept it clean!Genuine Expedia guest review
"It was good"
The bathroom was too small and one of the three days that we stay there we have some problem with the shower. At the moment that we take a bath, the hot water goes too hot or too cold, but not in the point that you want it. But it was okey, the next days we do not have that problem.Genuine Expedia guest review
"ok hotel, way too much traffic & noise"
It takes a major effort to even turn into this hotel, due to the amount of traffic on this street. The noise level, from the traffic & from other rooms is pretty loud. And, no matter where you stay in the hotel, you have to go up some stairs to even get to the elevator.Genuine Expedia guest review
"Best value hotel in LA"
We are in the process of moving to LA from Seattle and wanted a convenient hotel with all the amenities for a good price. Impossible, right? Well, we didn't have to pay a lot at this place, the staff were all SO nice and accommodating, there was free wifi, a pool and hottub, free breakfast, free business computer/printer, free faxing (we had to fax […] some rental applications), a free valet/free parking. Our room was quiet and clean, plenty comfortable for two apartment-search-tired people for two nights. Great location on the westside and relatively close to LAX. Go to here. Read moreGenuine Hotels.com guest review
"short visit for surgery"
We live 80 miles away and my husband was having surgery on a Friday Morning. We checked in Thursday night and the staff was very accommodating to make sure we had a ground floor as he would be on crutches. The room was very clean and I like the safeness of the doors to the building being only accessible with your room key. After surgery on Friday the […] Valet helped my husband out of the car and made sure he was steady enough to make it to the room. House keeping brought us extra blankets and pillows to prop his leg and they checked in with us later that evening. The lobby has a wonderful continental breakfast each morning and they had plenty of pamphlets for restaurants to deliver dinner. At check out again the Valet was wonderful and helpful. We enjoyed our stay and will be back again when the other knee is scheduled for surgery. Read moreGenuine Expedia guest review
"easy connection to downtown sights"
I thought that there was something wrong with the room when we first checked in, because it really smelled of disinfectants or heavy duty cleaners, but the odor did dissipate eventually. Other than that it was okay.Genuine Expedia guest review
"Nice hotel with valet parking. Staff very friendly"
Convenient location to VA Medical Center. My second stay at this hotel. Very clean. Staff very helpful with information. Valet parking person very friendly..Genuine Expedia guest review
"Overpriced for what it is"
For the price I paid for the room, I was expecting much more. The hotel offers some upgrades (new bathroom, nice furniture) but still feels like an old motel because of the building where it's set. I was quite disappointed.Genuine Expedia guest review
"I decided not to stay."
When I called to let them know I would be a late check-in the man who answered the phone was very rude. He wouldn't even let me finish speaking without interrupting me. I ended up staying at The Travelodge which was closer to where I was wanting to go, cheaper, and the staff was very friendly.Genuine Expedia guest review
Overall good. Would rather park my own car than have valet parking.Genuine Hotels.com guest review
"Excellent service and convenience"
This is not the newest hotel around but the price is right and the staff is excellent. Valet parking is a plus! Room was clean and comfortable - though the bathroom was very small. Excellent value!Genuine Hotels.com guest review
"Nice access to LA tourist areas."
For the price and comfort I would return here again. We were in LA to do the tourist thing and would go recommend. Clean and comfortable and decent breakfast. Not a place with large lobby or places to lounge around. Strictly a place to sleep and relax in the room.Genuine Expedia guest review
Very Good and Comfort!!Genuine Hotels.com guest review
"5 day stay"
location handy overall it was fine..nothing great ..nothing bad...Genuine Expedia guest review
"convenient for conferenceee"
Was reasonably priced and convenientGenuine Hotels.com guest review
"Convenient location for our purpose"
Considering the favorable location for us,our stay wast a good experience.Genuine Expedia guest review
"The staff is very diligent in keeping guests happy"
Several things really make the hotel stand out: 1) The staff was tireless in helping guests park their vehicle. I know it requires a lot of attentions and work. Absolutely great. 2) The breakfast was delicious and considerate!Genuine Expedia guest review
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