Beachcomber Surfers Paradise - Surfers Paradise

Negatives-Dirty floor, broken stove, broken and worn out, scratched and chipped furniture; torn curtains, scuffed walls, radio out of service, cd player doesn't work, both air conditioners were broken, unfriendly front desk manager(abrupt, rude and indifferent), dirty and rusted windows; washroom ceiling vents, cracked, chipped and full of dust; balcony […] furniture dirty and rusted; multiple bird droppings on dirty unswept balcony, broken vacuum cleaner, broken phone, broken light fixtures full of dead bugs and dust; burnt out light bulbs, poorly cooked repetitive bacon(almost raw)and eggs(overcooked) breakfast, restaurant manager was not friendly, don't want to remember anymore negatives...final summary and overall impression...overpriced, indifferent management, premises neglected and apparently poorly maintained for decades. Positives-good central location, maintenance man repaired stove, only one front desk clerk was courteous and friendly, both breakfast restaurant waitresses were very friendly and courteous. Read more

Genuine Hotels.com guest review

My Stay was terrible i had the worst bed, the springs were coming through the mattress i had to sleep on the floor, i received another mattress the next day and only very slightly better. location good but would not recommend anyone.

Genuine Hotels.com guest review

We had a great view and a decent set up with kitchen, living room and bedroom. Unfortunately though the kitchen and dishes were not 100% clean and the whole place smelled a bit funny. I would say it was pretty average and our view was the best part! We did get a good deal as well!

Genuine Expedia guest review

Windows didn't open for fresh air Aircon unit was completely rusted out (? breathing that in?) Carpet need replacement Whole apartment needed a paint Food scraps on balcony tiles (not clean at all) Good Location - the whole building felt tired - especially the underground parking lower floor

Genuine Expedia guest review

The general condition of the apartment was not really that good, it really needs a good Reno, it’s just not up to today’s standard, and dirty old tiles, old and dirty furniture, they really should work on that . Overall dirty room and the 'buffet' breakfast was really poor .

Genuine Expedia guest review

Dust everywhere from the fan on the ceiling to bathroom cloths dryer and washing machine was filthy. The fan on the ceiling had an inch of dust (note the fan on the ceiling wasn't very high I'm a 5'4 tall and I could reach it. This includes the aircon had dust like it wasnt clean for a year. There is hair on the bed, and my thoughts were have they change […] the linen? Floor was sticky. Cloths dryer had hairs inside. Plus washing machine had the rubbish left from previous renters #not sure how long because it was full). Loud noises from next room, and the next door was like in the same unit just separate room. Hallway and lift smelled bad. No fresh air or aircon was on in the hallway or lift and it was stuffy, it's like living in run down place. Very disappointed, it looks good when they advertise it but it wasn't close to what it was suppose to be. The only thing was the view was k, close to the shops. If you don't mind all this and the price is what you get. Maybe! I've rented a motel before and it's way better than this, much cleaner. Read more

Genuine Expedia guest review

It was a disappointing and bad experience staying at this hotel, I wouldn't recommend this hotel to ANYONE!!!

Genuine Expedia guest review

The location was perfect and close to everything. The staff were friendly, and fixed the bed issue for us. The pool facilities were great. Our aircon wasn't working so that was annoying considering how hot it was. Overall I enjoyed my stay.

Genuine Expedia guest review

The location is good.We stayed in a studio.Air conditioning in the hall and washing machine were not working.We did complain for two days and it was not fixed,eventually had to leave with the problem.The sofas were broken.The pillows in the bedroom would definitely give you a neck problem. The staff is good however from what I see they lack the help […] from the management so there is not enough you can do apart from mentioning your problem at reception. I just pray that I get my 200$ deposit back. Read more

Genuine Expedia guest review

Dirty, old, everything falling apart but Great view...... OHhh one other thing that was an added bonus was waking up in the morning to a 18ish year old girl peeing on her balcony.. Classy place indeed

Genuine Expedia guest review

We were very disappointed with what we were greeted with when arriving... the shower not cleaned properly with an old razor, shower gel and shampoo still in there. Dishes weren't cleaned properly and we had to wash everything before we used it. We found the chain lock on the balcony door broken and when reported was told that it would be fixed and it […] never did get fixed. The bed was saggy and uncomfortable. It was hard to cook meals there as there wasn't enough utensils and equipment to do so. The wireless internet also wouldn't work. Read more

Genuine Hotels.com guest review

i appreciate that we arrived the day that schoolies finished, BUT the floors were not cleaned to hotel standard the kitchen floor was sticky underfoot, the shower had no holder for soap etc,and the recess still had soap scum on the floor, the bed was a joke it was a piece of foam that rolled to the middle, so upon saying all this I will NOT stay or […] reccomend this place to anyone again.and the apartment had a disgusting odour throughout . Read more

Genuine Hotels.com guest review

disappointing, hotel was nothing like we saw on website

Genuine Expedia guest review

The room did not provide blankets for their beds, only linen. The light in the bedroom did not work and the noise of the elevator was disturbing during the evening and early morning.

Genuine Hotels.com guest review

the general condition of the appartmant was not really that good, it really needs a good reno, its just not up to todays standard, scretched and dirty walls, old tiles, old and dirty furniture, they really should work on that

Genuine Expedia guest review

Was good for the price excellent location . When something broke it was fixed fast but not fixed properly.

Genuine Expedia guest review

perfect location. asked for a twin room. gave us a room with a double bed. roll in bed would have been acceptable but it was about 40 years old and wrecked. the lounge in room 1207 was the original. leather was worn through and springs all broken. we both cut our hands on it. the dining chairs were cheap and nasty, could not pick one up to move as they […] would fall apart. the air con from above was leaking water constantly on our verandah to the point where we had to close the doors to stop the unit getting wet. the lift keys rarely worked and we spent many trips in the lifts hoping some one else would save us. best position, but a hotel that needs upgrading badly. would never stay there again. poor value for the money. Read more

Genuine Hotels.com guest review

Great location has every thing, rooms are average, TV is old and there is NO pay tv or movie channels as stated

Genuine Hotels.com guest review

Great experience, close to the beach, incredible deck and the studio rooms are HUGE!

Genuine Expedia guest review

Loved staying at Beachcomber. Was close to everything beach shop cafes. The studio we stayed in felt very homely. Would reccomend it to anyone

Genuine Expedia guest review

I WOULD NOT STAY HERE AGAIN IT WAS NOT VERY CLEAN VERY OLD LOOKING AND ALOT OF GUEST STAY THERE THAT I WOULD NOT WANT TO BE AROUND VERY RUFF LOOKING PEOPLE NOT HAPPY

Genuine Expedia guest review

I checked-out after my 1st night (I had originally booked 5 nights). Let me list the problems: NO cable TV, NO working airconditioner, NO stove-top in kitchen, NO staff on reception after 5pm, NO clean furniture (horrible stains on everything), NO friendly staff. I am NOT a fussy person (I knew it would not be luxury accomm) & even I found this place […] disgusting. For the same price you can stay in much nicer accommodation. DON'T EVEN THINK ABOUT IT...SERIOUSLY!!! Read more

Genuine Hotels.com guest review

We had a great stay at the Beachcomber. its just maybe they need to have the front desk open eariler like 7.30am not 8.30am. Also they need to close abit later. 5pm is just way to early. 6pm would be great. thanks

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room ranch slider wasn't secure, front door didn't seem secure, no towells in room, duvet didn't seem clean looked old and dirty, safe didn't have a key, remote had no batteries, the bed wasn't a king as advertised, shower door didn't open properly however location was great and view was nice. Pool indoors was nice..

Genuine Expedia guest review

It was great thank you . No it wasn't the Hilton , but I sure didn't pay for the Hilton .

Genuine Hotels.com guest review

The quality of the room was terrible, with every day we stayed, something else happened or became apparent which further disappointed us on our first impression. After being there for a couple of days, in asking for more than the initial two roles of toilet paper we were informed that the room was 'self contained'?! in a beach resort? We couldn't get […] access to the gym or our friends floor. The queen size bed was two singles pushed together, not even a queen matress on two bases. The fridge was so loud that we had to unplug it to get to sleep, defrosting it caused an area of wet carpet. We informed reception about it and the fact that we couldn't sleep, they told us that they would have it fixed the next day, nothing was done over the 6 days we were staying. Reception was closed each day from about the same time we got back from the theme parks each day meaning there was almost never an opportunity to raise any of our concerns. Many of the hotels residents are permanent's, and many are old men, two of which were very inappropriate to the girls we were travelling with, asking them to come home with them etc. Also on our floor we could often smell cigarettes and sometimes marajuana. In general the hotel was old and run-down, making it unpleasant to be in. Every day after enjoying the Gold Coast and what it has to offer, it was immediately forgotten when we got back to the hotel. the hotel was in a very good location and the breakfast each morning was very reasonable. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

booked 2 separate rooms on Expedia one after the other. then rang the hotel a few days after to ask for those 2 rooms to be next to each other. they said it was no problem and it was all taken care of, then on the day they were on 2 separate floors. Also asked for 3 single beds 4 weeks prior to arrival, instead received a double which was 2 singles […] pushed together and no other. they didn't offer us another room or bed and said they could organise another bed the following day, which meant my friend had to sleep on the lounge covers on the floor. there was no spare pillows or linen. 2 rolls of toilet paper for 3 people for 3 nights and an overall dirty room and the 'buffet' breakfast was really poor with only 1 small glass of drink, if you wanted another drink it costs you. Definitely the worst stay I've had! Read more

Genuine Expedia guest review

I rang the hotel roughly 4 weeks before arrival and again about 3 weeks before our arrival to ask them about adding another person to the room and getting our friends room (who made a separate booking on Expedia the day after us) next to each other. They said no problem and that it would just cost us a little extra a night. On arrival we enter the room […] to find 1 double bed (2 singles pushed together) and nothing else. When we inquired about it at reception they said they had no record of me calling to ask for the extra bed and that there was nothing they could do about it until tomorrow. Leaving my friend to sleep on the floor on the lounge cushions. I also asked why one room was on the 11th floor and one was on the 10th floor when I specifically asked for them to be together, they just said they had no records of my call or request. Even though I rang twice and was reassured that it was all taken care of. They ended up not putting us together or offering us anything for their mistakes. The 'buffet' breakfast only included 1 small drink, anymore you had to pay for. We were given 2 rolls of toilet paper and 2 towels for 3 people for 3 nights. I would not recommend this hotel to anyone. It was by far my worst stay ever. Read more

Genuine Expedia guest review

Stay was good, room in need of refurbishment. Getting abit old in need of an up date.But comfortable enough

Genuine Hotels.com guest review

The outside of the Hotel is decieving, certainly not the most modern, but tidy and inviting, the same can be said for the reception area, then you get to your floor, step out of the elevator and wow! it's plain dirty... and dated, step in the room and again the same... if someone is paid to clean it, they should be sacked! cobwebs on the ceiling, needed […] a general clean,bath and tub in laudry were rusty!, ice was so thick in the fridge, it wouldn't close! this was then changed for a rusty one with a bad stench, finally it was changed back to the original defrosted one, stained carpet and blocked floor drain topped it off... a pigsty! The pools were nice to be fair, the only downside was the indoor one was under a glassed area, in which a used CONDOM sat it full view on the glass above the pool for our entire stay! We are well travelled people, who have visited many places around the globe, but this accomodation would easily be the worst we have stayed in. beware! Read more

Genuine Expedia guest review

The night that we arrived I was quite shocked and appalled at the amount of stains on the carpet, bed linen & generally the state of the apartment. Benches had not be wiped down, soap scum in the bathroom sink, lint on the wall and vents, thanks to the dryer not being used properly by previous guest. We complained to reception and they did all they […] could to try and rectify this and make our stay as comfortable but unfortunately the contractors that the hotel use for house keeping are not as caring as the actual staff employed there. All in all, you really do get what you pay for & although the staff did all they could to help I am still going to have to give this hotel a "not so shining" review as there are areas which need quite a bit of improvement, especially when it comes to hygiene & cleanliness. Before I finish though, I do want to mention some positive thing about beachcombers (indirectly though) The location on Surfers Paradise is excellent it's close to the Shops, the beach & the casino.The buffet breakfast at Santino's is pretty good but I do not recommend Santino's for lunch or dinner. The pools were clean and the view we had was really quite lovely in the morning. Read more

Genuine Expedia guest review

We were a bit apprehensive about staying here as some of the reviews were not very favourable. When we arrived we were really impressed with our room that had pretty much all round views of the ocean and it was very clean . The staff at the front desk were all friendly and were very helpful. We would be very likely to stay there again.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

the only good thing is the location, apart from that room was shocking, furnitures old, washing machine doesn't work, dryer doesn't dry properly..room smells..no room service...false images of room on website...its not what's expected...images on website looks modern and clean but when you get there...terrible....would not recommend this to anybody […] .. Read more

Genuine Hotels.com guest review

Was very disappointed with the over all cleanliness ............... bath room was not clean scum on the floor an walls of the shower .............draws in the bathroom still had hair in them ......... they had a mop there with very old next to nothing sponge on it for use. Glasses an cups were not cleaned from prev use, still had food on the utensi […] ls. Read more

Genuine Expedia guest review

Rooms are Big and the Location is very good for shopping and very close to the beach.

Genuine Expedia guest review

While the room was ok, the staff, services and amenities were lacking. Billed as having free internet, none was offered on check in, a deposit was demanded but wasn't mentioned on expedia or any information supplied by the hotel. Reception opened at 8.30am and closed at 5pm. Considering that I arrived after 5pm and was at a conference most of the weekend […] this made checking in rather difficult. Breakfast was provided as free however the restaurant opened at 8am and only offered bacon,eggs and toast. No choices were available in the cooking of such. All in all a disapointing stay, wouldn't recommend to others and won't be staying again. Read more

Genuine Expedia guest review

from the moment we arrived till the time we left, we were looked after. the facilities were all we needed. overall we had a great time and experience at the hotel

Genuine Expedia guest review

I think Beachcomber would be suited for students, although the room was clean enough, the photos of the place are somewhat misleading and I can understand if some people would be disappointed. However it served my purpose, as a student, well! We had a great trip but if you're planning on staying at Beachcomber don't let the photos be your guide as they […] are not accurate! Read more

Genuine Expedia guest review

very basic but comfortable,great location though. breakfast was small but enjoyable.

Genuine Expedia guest review

Bad - Don't expect a hotel with room service or daily cleaning, no clean towels daily unless you swap at reception. This is an old fairly run down apartment, walls needs painting and carpets need to be replaced. Sugar ants in the kitchenette. Old tired furniture & fittings. A mix of live-in tenants and rentable units. Reception open business hours only. […] Breakfast is only Bacon & eggs to order, vegetarians get toast. No variations, but breakie was fine for me. Good - Million dollar views of the beach and ocean (about 300m walk) from the balcony. One street away from the Mall in the centre of Surfers Paradise. Underground carpark. Indoor & outdoor pool was nice. Bed sheets were fresh & clean. Final - If you want a cheap holiday this is fine if you get the rooms cheap. If you want a hotel go elsewhere. Read more

Genuine Hotels.com guest review

rude service, nobody is willing to help paid for a room with a king bed but instead got two single beds pushed together and not even zipped together. kitchen did not have a stove or oven but only a sink microwave and fridge. carpet was not clean on arrival airconditioning was broken and we were not offered another room but instead were given 2 fans

Genuine Expedia guest review

Shower was dirty, power points were broken, we were meant to have a king bed which was two singles pushed together. Our fobs for the lift didn't work making us go up and down the lift several times until we reached our floor. We got a room with free wireless Internet which never worked and when we asked about it the girls at reception were rudely spoken. […] The air conditioner in lounge didn't work at all, although the bedroom worked great. Read more

Genuine Expedia guest review

Have stayed in better places for the same $ Value. Location was excellent, thats the only good review.

Genuine Expedia guest review

This hotel does not provide any service at all. the reception closes at 5pm, we arrived at 7pm. No one to greet us, no information in our room to tell us what restaurants were good in the area. The carpets and walls were disgusting. Lights flickered. We found hair (not from your head) on a blanket. Got stuck in the shower because the shower door broke. […] If we wanted more towels it was at a cost! And the staff looked like they didnt give a toss about any thing we were saying. We booked this for our honeymoon, so were highly disappointed with it - we still had a great time away - but the hotel sucked!!!! Read more

Genuine Expedia guest review

Very run down and nothing like what the website describes it as

Genuine Expedia guest review

Tired rooms - need to moderise and freshen up. Had to request change of room otherwise would go elsewhere.

Genuine Expedia guest review

Great place woulda have been the whiz back a few years but if u Wana spend more sure u can get better but if ur not worried and want somewhere nice and at a Gud price it's algud

Genuine Expedia guest review