All hotels in Zurich, Switzerland
1 room, 2 adults
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Schiffbaustrasse 11, Zurich, ZH, 8005, Switzerland, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 219 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    4.0
  • Neighborhood
    3.6
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4.0 / 5Excellent
"Good stay"
Overall a good stay. Nice location, cooperative staff, clean rooms.
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Adnan, Thank you for staying at our hotel. We do appreciate your four stars rating! We hope to see you again at the Ibis Zurich City West. Kind regards, Daniel Garcia Assistant Manager
2 night romance trip Sep 7, 2015
Adnan Muneer
US
3.0 / 5Good
Good public transport to the city center.
Genuine Venere guest review
Other trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
This hotel is not as close to the station as appears on the map. You need to exit the station and take the Tram No. 4 heading to the left as you stand with the station behind you. You need coins to pay for the tickets no notes. For around 8.40f you can purchase a ticket that lasts 24 hours from the time of purchase which is excellent value. Stay on the tram for 7 stops. You will see the Ibis Budget Hotel entrance and need to go around the building to the other side inside the square for the Ibis West. The same Tram which comes every ten minutes takes you back and through the old city.
Genuine Venere guest review
Other trip Jun 16, 2014
A Traveler
US
5.0 / 5Outstanding
"nice hotel"
good clean comfortable hotel with a good breakfast. Convenient for the part of the city it is in which is a bit removed from the hustle and bustle.
Genuine Hotels.com guest review
2 night trip Oct 23, 2013
A Traveler
US
4.0 / 5Excellent
"Good, but Euro a/c (i.e. weak)"
Pleasant, convenient to the event I was attending. Only 300m from Hardbrucke rail station for direct train to/from Zurich airport. Zurich was hot (30C/86F+) and room a/c was weak, as in most of Europe, by US standards; public areas even worse. Surrounding area is old industrial/neo-hipsterish but restaurants were pricy novelty or basic Turkish doner shops (still 2-3 times US prices!). 2 net PCs + printer in lobby. Ample buffet breakfast. Missed in room coffeemaker.
Genuine Hotels.com guest review
3 night trip Aug 1, 2013
NitinK
US
4.0 / 5Excellent
It would be good if the rates included the breakfast.
Genuine Hotels.com guest review
3 night trip Jul 30, 2013
A Traveler
US
4.0 / 5Excellent
"Typical budget chain hotel"
Parking garage was full, leading us to park on the street for 5 minutes to check in...and resulting in $150 fine. Reception was not very well informed on parking regulations outside of their property. Staff was nice and rooks were clean. Decent breakfast. Location is far from anything you'd want for day or night activities. 20 Franc cab ride one way to anywhere in the city that's worth going to.
Genuine Hotels.com guest review
2 night trip Apr 5, 2013
A Traveler
US
5.0 / 5Outstanding
exactly what was expected !
Genuine Venere guest review
Other trip May 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel, Clean, Friendly, Good Location"
Enjoyed my stay at the hotel. Close to train, within 15 minutes to Zurich mainstation. Staff was friendly, breakfast was ample, late night snacks for purchase were also a nice touch in terms of service. Would not mind staying there again.
Genuine Hotels.com guest review
1 night business trip Apr 26, 2013
SM
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice hotel"
Comfortable room but shame there was no coffee making facility's in the room Good location for the tram
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2015
isla
GB
4.0 / 5Excellent
"Zurich Hotel"
A good clean, comfortable stopover on our way to Florence. Staff very helpful and breakfast good.
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
GB
4.0 / 5Excellent
"Good hotel, comfortable, easy to reach"
The location of the hotel is good - in a block with Novotel and Ibis Budget. At the Technopark stop of Tram 4. Food places around covering the range from fast food to fine dining. The hotel has very pleasant staff, who speak good English. The rooms are large and quiet. The breakfast is minimal. The maintenance could be better - our phone could not be used for calling to other rooms or the reception; one of the bedside lamps was not working.
Genuine Hotels.com guest review
1 night romance trip Jun 28, 2015
A Traveler
IN
4.0 / 5Excellent
"consistantly ibis standard"
Overall the hotel live up to the ibis label - clean and simple. It is expensive for what you get even with the prices in Switzerland. There is no kettle not least tea bags. I think they should at least provide mineral water. Good if you have business in technopark.
Genuine Hotels.com guest review
6 night business trip Jun 14, 2015
m k
SG
4.0 / 5Excellent
"Not up to the customer expectations."
Evening time recptionist won't stay his /her desk. As a customer you need to find them where they are hiding. If your key is not working or if you need any room assistance.the provided room was too small.
Genuine Hotels.com guest review
3 night romance trip Jun 5, 2015
A Traveler
GB
4.0 / 5Excellent
"3 days in Zurich"
We had a good time in Zurich. The hotel is a little distant from the city centre but the tram station is nearby which makes getting to the city quite easy. If you like long walks you can walk into the city - takes about half hour. Rooms were very clean though a little smaller than other hotels. The staff were helpful and friendly.
Genuine Hotels.com guest review
3 night romance trip May 16, 2015
Yeow
AS
4.0 / 5Excellent
"Good hotel for responsible price"
Stayed here for three nights, rooms clean and soundproof very comfortable beds, reception staff pleasant helpful good wifi and great to have BBC and english speaking T.V. close to tram stop and no. 4 tram takes you to city area. Cheap eats and supermarket close by great alternative from expensive restaurants.
Genuine Hotels.com guest review
3 night family trip May 8, 2015
maria
AU
3.0 / 5Good
"good for sleep and shower, good value for money."
good for sleep and shower, good value for money.
Genuine Hotels.com guest review
2 night business trip Apr 27, 2015
Rohit
GB
4.0 / 5Excellent
Very clean room although it is abit small. Tram 4 is close, and it is easy to get into town. Ibis city west is actually sharing the same building with Ibis budget hotel, and it is located on the other side of the building. Hope this information is helpful for new guests.
Genuine Expedia guest review
Other trip Apr 18, 2015
A Traveler
GB
4.0 / 5Excellent
"Zurich West Side Business Hotel"
This hotel is a business hotel near the Technology Park on the West Side of Zurich. The WiFi Internet service worked and the hotel is clean and well organized. The rooms are rather basic with just one wooden chair and a bed. The shower in my room (565) leaked water from the door but other than that the bathroom was fine. The TV service has lots of HD channels including BBC1 and BBC2 but the cable company that installed and built the system clearly did not do their sizing correctly. In the evenings - the very time you watch TV - the picture would break up probably because of the sizing of the access service. Swisscom who have offices just around the corner, have one of the best TV delivery systems in the world so it is a shame that the IBIS does not use their service.
Genuine Hotels.com guest review
3 night business trip Mar 29, 2015
Neil
GB
3.0 / 5Good
"nice place, clean room but not friendly staff"
stayed there only one night, the location is not bad quite close to the train station and not far from the airport. The only thing that really annoy me is their staff at the reception was not helpful at all. Not even greeting when we arrived even we say hello to her. The hotel might need to re-train their staff about how to takecare of their guest and the proper facial expression.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
GB
4.0 / 5Excellent
"A long weekend"
Clean, quiet room with no frills. Just what we are after. Very easy access into the city on tram No.4, which has two stops close by and takes about 10 minutes to reach the main station. Love the public transport system, but boy oh boy Zurich can be very EXPENSIVE.
Genuine Hotels.com guest review
3 night romance trip Mar 6, 2015
Clinton
GB
4.0 / 5Excellent
"Zurich 2015"
Well kept comfortable hotel. Breakfasts good. Excellent location with good transport system.
Genuine Hotels.com guest review
3 night family trip Mar 3, 2015
Colin
GB
4.0 / 5Excellent
"great place"
Great location,only 10 min from train station
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
A Traveler
IE
3.0 / 5Good
"Disappointed that Restaurant was closed"
I've stayed here a few times when visiting the Technopark. On this occasion however the Restaurant was closed until around 19th December, which was not mentioned when booking or on the confirmation. The main reason for staying here was the restaurant/bar, instead you had to get breakfast at the cheaper Ibis Budget via the underground car park (but still pay the same price for a more basic breakfast with no hot food). I could have stayed at the Ibis Budget for 40% less, so this was really poor value.
Genuine Expedia guest review
Other trip Dec 8, 2014
Dave
GB
3.0 / 5Good
"Hotel Ok"
Too expensive for what they have to offer
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Jose
GB
3.0 / 5Good
"Convenient for the Technopark but basic"
I had meetings at the Technopark and this hotel is only 2 minutes away so perfect. However I thought I'd go for the more upmarket City West rather than the Ibis Budget around the corner, the City West is basic so I can only imagine how bare the budget must be! The room is very small, no coffee making facilities, fridge or iron. I found the pillows uncomfortable. However the TV had English channels like ITV and BBC which was great, the shower was good and free WiFi. Getting a drink at the bar took nearly 15 minutes waiting which was annoying. I think next time I'll try one of the other nearby hotels but this Ibis is OK.
Genuine Expedia guest review
Other trip Oct 11, 2014
Dave
GB
4.0 / 5Excellent
We were happy to have found this hotel online. The hotel met our expectations. It has a good location, the staff are efficient and friendly.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Marie
SG
3.0 / 5Good
"Just ok"
It was a very small room.Just served the purpose,We just stayed one night
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
GB
3.0 / 5Good
"Just an average business hotel"
This hotel is located in industrial area. There is no good scenery at all. Access to the public transportation is easy because tram stop is just within 3 minutes walk. Communication with front desk could be challenging because of poor coordination among staffs. One staff say something and another staff give different information. It happened to me when I tried to extend my stay for one more night. It should be easy and straightforward procedure but because of poor coordination among staffs, I had to change room and waited for a while.
Genuine Hotels.com guest review
2 night business trip Jul 31, 2014
John Doe
AS
3.0 / 5Good
Room was really good except for the key card which did not work at all during our stay despite multiple complaints at reception. Room was clean and spacious. Hotel is very well located near to airport and very near to train station.
Genuine Hotels.com guest review
2 night romance trip Jul 11, 2014
Abhi
GB
3.0 / 5Good
The customer service is bad. Will never come back or recomment to friemnd
Genuine Hotels.com guest review
1 night business trip Jul 27, 2014
Yap
SG
4.0 / 5Excellent
"Close to city center, good service"
It was nice staying there. Approx 600 meters walk to the railway station where you can take train to the central station which takes around 3-4 minutes. The staff was very nice and cooperative. Rooms were a bit small but it's okay. Did not find a single TV channel in English. Overall it was good.
Genuine Hotels.com guest review
3 night family trip May 28, 2014
sultanfahad
IE
4.0 / 5Excellent
"Surprisingly good neighbourhood."
About a 30 minute (not unpleasant) walk from the main railway station. It is part of a major redevelopment which consists of a large square surrounded by 2 hotels, several lively bars and restaurants and an upmarket supermarket. We were very pleasantly surprised. Also only a few minutes walk to the river.
Genuine Hotels.com guest review
1 night trip Jun 19, 2014
BDM
GB
2.0 / 5Fair
"chebbi"
Voll unfreundliche Service. Nichts mit hotelerie zu tun.
Genuine Hotels.com guest review
3 night business trip May 27, 2014
chebbi
AU
4.0 / 5Excellent
"Clean..."
My colleague and I got stuck in the lift...he had to pry the door open and the staff didn't apologise. I turned off the air conditioning in the room (it was October so not necessary anyway) but it kept coming back on throughout the night and waking me up...very noisy.
Genuine Hotels.com guest review
1 night business trip Sep 30, 2013
Vivienne
IE
4.0 / 5Excellent
"Friendly hotel"
No tea and coffee facilities in the room was annoying otherwise good hotel with friendly and helpful staff.
Genuine Hotels.com guest review
2 night family trip Sep 26, 2013
Ash and Sharon
AU
5.0 / 5Outstanding
"Good value"
Clean and comfortable hotel with very helpful staff. Good value for the price. The location isn't brilliant and we passed through a red light area to get there. Not in walking distance from the station.
Genuine Hotels.com guest review
1 night trip Aug 8, 2013
Balstel
GB
5.0 / 5Outstanding
"40th birthday for Wife"
I had a lovely time at Ibis. Superb location and extremely pleasant staff. Vannessa at the hotel was lovely. So helpful and always smiling. Must that her, she is asset to Ibis. Location of hotel 100% perfect. Tram 4 straight to Zurich lake and back. I can't wait to go again and will stay here again
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2013
VIPS
GB
4.0 / 5Excellent
"Great hotel"
Great hotel Good and clean rooms Good price Free WiFi Average breakfast
Genuine Expedia guest review
Other trip Jul 8, 2013
A Traveler
GB
4.0 / 5Excellent
"Save money but keep the confort level"
Ibis was great surprise. It was nicely decorated for Ibis standard. The location is not great because its not walking distance to old town but you can always take taxi or just enjoy the bars and restaurants close by. Service level was also amazing, all attendants were very gentle. We had our luggage delayed and we called them to receive our luggage before our check in so we could go to town and enjoy the day. They were very helpful.
Genuine Hotels.com guest review
1 night trip Apr 25, 2013
Eunice
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great when you need to be at Technopark"
I stayed in Ibis Zürich City West hotel for 3 nights for business in the adjacent technopark building. When you have business there, it doesn't get much closer than this hotel at 150m from the front door. The building houses a Ibis hotel, Ibis budget hotel and a novotel, making it somewhat confusing when you arrive (I actually first walked into the budget hotel). Rooms are clean. Bed was a bit too firm for my taste, but overall slept okay. Bathroom is tidy and like the rest of the hotel has modern and well-maintained appearance. WiFi was free and of decent speed. Sufficiently fast to stream video at night. I had dinner in the hotel twice and had a proper meal both times. The burgers are very good in my opinion. Breakfast is okay, with a decent assortment of buns, croissants, spreads, yoghurt, etc, but horribly overpriced at 16 euro/day (Zürich is expensive to begin with!!). Trainstation Hardbrücke is closeby at a 5-8 minute walk and tram 4 stops around the corner. Do not expect to get anywhere by foot though. The area feels quite industrial.
Genuine Hotels.com guest review
3 night business trip Jan 20, 2016
Roy
NL
3.0 / 5Good
hotel iets gedateerd, ontbijt was slecht
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Sjoerd, Thank you for your comment. Kind regards Kourosch Kangarlou- General Manager
4 night business trip Jan 4, 2016
Sjoerd
NL
4.0 / 5Excellent
"역과 멀고 한적한 곳임"
역에서 멀었음 이동하기 불편하고 주변 시설이 산업단지 같음 냉장고 없어 불편함 IBS중 시설 다소 떨어짐
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Myongsin Thank you for your feedback. We hope to see you again in our hotel. Kind regards Kourosch Kangarlou- Director
2 night trip with friends Dec 27, 2015
myongsin
KR
3.0 / 5Good
"Για τα χρήματα που έδωσα αξίζει"
Για τα χρήματα που έδωσα αξίζει.Υπήρχε πρόβλημα μόνο με την κεντρική θέρμανση η δικαιολογία που μου έδωσαν ότι δεν την αναβολή για λόγους προστασίας του περιβάλλοντος ήταν γελοία .Αναγκάστηκαν να μου δώσουν ένα ηλεκτρικό καλοριφέρ απαράδεκτο για το κρύο της Ζυρίχης
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Maria Thank you for your feedback. Hope to see you in summer again. :) Best regards Kourosch Kangarlou-Director
4 night trip Dec 25, 2015
Maria
GR
4.0 / 5Excellent
"到市區的交通方便"
到市區的交通方便,搭bus就可以到蘇黎世車站
Genuine Hotels.com guest review
3 night romance trip Dec 7, 2015
A Traveler
TW
4.0 / 5Excellent
"Angenehmer Aufenthalt"
Sind über das Wochenende in diesem Hotel geblieben. Service war im Großen und Ganzen sehr freundlich und hilfsbereit. Am Frühstücksbuffet war leider sehr wenig Auswahl. Das Zimmer war gemütlich und sauber, und mit Parkettboden ausgelegt. Hotel ist sonst in einem guten Zustand. Direkt dem Hotel gegenüber liegt eine Ausstellungshalle und nicht weit entfernt ist die nächste Straßenbahn- und Zugstation.
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
A Traveler
AT
3.0 / 5Good
"Preisleistungsverhältnis stimmt nicht!"
Erstaunt war ich über die Grösse des Zimmers für Ibisverhältnisse. Erstaunt war ich auch über die Grösse des Fernsehbildschirms! Laptopgrösse! Man braucht beinahe eine Lupe um fernsehen zu können. Zimmer war gegen Turbinenplatz, sehr ruhig vorallem auch nachts! Das Preisleistungsverhältnis stimmt aber für dieses Hotel nicht.
Genuine Hotels.com guest review
Response by ibis Zurich City West
Sehr geehrter Angelo, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Zurich City West die Zeit genommen haben. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Kourosch Kangarlou, Direktor
2 night trip Oct 26, 2015
Angelo
CH
3.0 / 5Good
"Good as standard"
Clean, good location
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Guest, Thank you for your feedback. we hope to see you soon in our hotel again. Best regards Kourosch Kangarlou, General Direktor
1 night romance trip Oct 18, 2015
A Traveler
TH
5.0 / 5Outstanding
"repetirei a estadia"
excelente
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Regina Thank you for your good rating. Best regard Kourosch Kangarlou- Direktor
8 night romance trip Sep 26, 2015
Regina Helena
BR
4.0 / 5Excellent
"Bra hotell"
Fräscht hotell i affärsområde ca 20 min promenad till city eller 3 min m tåg
Genuine Hotels.com guest review
Response by ibis Zurich City West
Dear Guest, thank you for your feedback. We hope to see you soon again in our hotel. Best regards Kourosch Kangarlou
3 night trip with friends Oct 8, 2015
A Traveler
SE
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