Holiday Inn Express & Suites Guelph - Guelph

Pull out sofa beads very uncomfortable, not enough blankets and very thin blankets, night temp went from cold to hot all night,

Genuine Hotels.com guest review

The manager's reception in the evening was very nice, especially the free beer! I also liked the breakfast on the go bags at the desk in the morning. The service was good and the people were friendly.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Loved this hotel. We only stayed for a night, but I definitely would've stayed longer. They do require a $200 deposit, which I was not aware of, and the parking lot is rather small. Other than those two things, however, the room was great, definitely work the money. It's only about ten minutes from downtown Guelph and there was some restaurants, stores, […] and gas stations around the hotel Read more

Genuine Expedia guest review

Hotel was nice, eveything was good except for there were no shampoo bottles in my room. I did not contact the front desk because I had extras from other hotels, but could have been an inconvienece for someone. Besides that everything was good, even had a lilttle appetizers and drink going on as a special treat for Tuesday night.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We stayed at this hotel to attend Fergus Scottish Festival. The hotel and rooms were clean and the service was pleasant. Nothing fancy or over the top but good value overall and close to highways to Fergus, Elora, Elmira, Kitchener, Waterloo. A bit far from downtown Guelph, but as that was not the purpose of our trip it didn't matter much to us.

Genuine Expedia guest review

Rooms were clean and well kept. Stayed just to sleep over for an early morning engagement. Free breakfast was very fresh and good. Would use this hotel in the future.

Genuine Hotels.com guest review

My overall stay was good. However, during the night hours between 1-4am their was a lot of noise coming from the hallways on both nights of my stay. People were talking loudly and screaming, and at one point a person puked in the hallway outside my door.

Genuine Hotels.com guest review

All through the night until 4:00 am other guests were making excessive noise by shouting and running up/down the hallways. I'm normally a very sound sleeper but after numerous disruptions, I called the front desk at 2:30 am to complain of the noise. The party continued until 4:00 am making it a very tiring night. I would think that Holiday Inn should […] have some policies / procedures in place to deal with these types of rude guests. It will be the last time that I prepay for accommodations after receiving such poor service as last night. As well, I thought there was a provincial law that prohibited smoking in these rooms ? Read more

Genuine Hotels.com guest review

The location of the hotel very satisfied - great for stay in Guelph when coming from the Kitchener airport and many amenties nearby. Disappointed in the cleanliness of the room and maintenance. First room we were given the heating system was so noisy so they were very accommodating in changing our room. The other room was two doors down across the hall […] from smoking rooms. The room itself - furniture was very dusty, microwave was smudged with some type of cleaner, the door in the bathroom had something all over it - overall cleanliness not very happy. The hotel did have a nice breakfast area with lots to choose from but the breakfast area itself was very cold to sit in being it is close to the front door. There were fireplaces in the breakfast area but they were not on. The front hall, breakfast area and hotel hallways were very cold - and when checking into the rooms no heat was on in the rooms. They sure don't believe in keeping the heat on in the hotel or maintaining it with the cold temperatures upon us. Nice pool and hot tub. The staff were very friendly and accommodating . In general would I stay there again - I don't think so. Read more

Genuine Hotels.com guest review

Accommodations were comfortable and staff were helpful. Continental breakfast was okay although food was dried out.

Genuine Expedia guest review

Staff were great, hotel felt old and had smoking rooms beside non smoking rooms. I mean come on. Pool and hot tub were tiny. Breakfast was pretty decent. Beds were uncomfortable and pillows were terrible. Felt like a super 8

Genuine Expedia guest review

It was great. Had all we required.

Genuine Hotels.com guest review

We only stayed one night but it was wonderful, comfy and close to where we wanted to be

Genuine Hotels.com guest review

The property is lovely, the staff helpful and friendly but the mix of smoking / non smoking rooms on the same floor really detracted from our stay.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Everything was fine.

Genuine Hotels.com guest review

Great Stay!

Genuine Hotels.com guest review

Great hotel, wonderful breakfast! Would definitely stay again.

Genuine Expedia guest review

Only there for an overnight. It's was good. Wish this location was better.

Genuine Hotels.com guest review

Great experience. Nice hotel and friendly staff. Very accommodating to our group. Stayed for a lacrosse tournament and had no issues. Will be back again next year.,

Genuine Expedia guest review

A really superb hotel. Very friendly staff and a really awesome hot breakfast buffet.

Genuine Expedia guest review

I recently stayed in this hotel because it was very close to the hospital where a family is currently staying. I also had a funeral to attend in a nearby town. The staff are very caring and accommodating during this hard time for myself. The rooms are kept pristine and the cleaning staff were available immediately when i needed something. The pool was […] awesome too!! The only issues I had with my stay, was the first morning when i asked for a wake up call. It came at least 20 minutes early (I am not an early riser), then the cleaning staff tried to come in with me still in bed. So there was a lack of communication there as well. Other than those minor incidents, I would stay there again and recommend this hotel to other family or friends. And with my family member still in the hospital there I will probably be there again soon. Thank you!! Read more

Genuine Hotels.com guest review

Clean, great price , what else can you ask for.....

Genuine Expedia guest review

at around 1 am the fire alarm was set off in a false alarm

Genuine Hotels.com guest review

We had 2 non-smoking rooms, one on second and one on third floors, with 2 adults in each. Our overall stay at this hotel was favourable. Good, easy breakfast in am. Friendly, helpful staff. My only concern was the stale smell on entering the room, ?cleaning materials covering up a previous smoking room. The air conditioning helped circulate and remove […] the stale smell. We realized there was likely no guarantee that if we asked and were given other rooms that the stale smell problem would be eliminated. Overall, a good stay. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

It is not the fanciest, the most awesome, or exciting, but it is comfortable, quiet and very reasonably priced. Perfect for a few days or little get away. It's very clean, well appointed, and does not ever leave you guessing if you should have stayed there or not. The scenario of "Hey Martha, Should we stay here," or the what ifs', like, "Is it clean […] or will the toilets flush," never was in question. It is what you would expect, and then some. It was perfect for what I needed and I recommend it highly. Read more

Genuine Hotels.com guest review

This hotel was very clean and comfortable, the staff was very courteous and helpful. The complimentary breakfast was very good and the pool was very nice. I would recomend this hotel to anyone.

Genuine Hotels.com guest review

This hotel is worth the price. You get a nice room, a pool, hot tub, free breakfast, microwave and fridge and the beds are great. Very clean room. In the Cambridge area, I find the Hilton and Holiday Inn and Suites in Guelph are the best hotels to go. The Hilton makes you pay for the breakfast (20 bucks) whereas this place is free. It's a little out […] of the way but well worth staying for sure. I can't wait to go again. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Knew nothing about ths hotel before I stayed here. I was pleasantly surprised. Great rooms, comfortable beds, air conditioning that was quiet, modern clean decor, and a pleasant helpful staff. Definately above the norm compared to other hotels I've stayed in. The only complaint I might have is that the room was none smoking and smelled slightly like […] the people before me had smoked in the room. Read more

Genuine Hotels.com guest review

Good value for your money. Very clean, nice little swimming pool and hot tub(also very clean). We would stay there again if we were in the area. Good breakfast in the morning.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The service was friendly. Our room was very nice. The only dissapointing thing was that the pictures showed a jacuzzi in our room and there wasn't one at all. That was a bummer. There was also hair on our toilet and in the tub, so that was kind of gross. Overall it was a great hotel though.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel was very clean except for the sand in the whirlpool. We picked the hotel for its location close to the area we wanted to tour that weekend.

Genuine Hotels.com guest review