"Very negative experience"
The bed looked old and not made well. Noisy, bathroom supplies seemed old...Breakfast did not open at 6:30 and we finally rang the bell at 7:15 and the woman did not even say hello. The one pleasant person was the man who checked us in. We will never stay here again...Genuine Hotels.com guest review
Room smelled extremely strong w/air freshener. What was it covering? Ventilation not good and loud. Didn't feel clean. Outdated. Just a place to flop.Genuine Hotels.com guest review
"Great for the price"
Room was clean and basic. Had a decent pool and we could walk to whole Foods, safeway, local shops and to the Restraunt Harry's Hoffbrau. Staff was friendly and our stay was quiet. Would definatly stay again.Genuine Hotels.com guest review
very comfortable and very clean. My family all like this hotel.Genuine Hotels.com guest review
"nice clean, quiet room"
We had a very nice stay. Our room was clean & quiet, we needed aplace to stay after a giants game but did not want to stay in SF. We were very glad to have found this place, we felt safe walking around in the neighborhood in the evening an there were a few resterants within walking distance. The room was nothing lavish but a good clean place to sleep. […] Our room had a fridge & microwave which was nice if we had needed it. Check in/ out was also very quick & easy, I paid ahead was was able to give a $50 cash deposit at check in an got it back right away at check out. Read moreGenuine Hotels.com guest review
good hotel ... For the price is very good deal for a couples nightsGenuine Hotels.com guest review
I got a room for my employer and the man at the front desk was very rude. He noticed that my employer was a smoker and the man kept telling him rudely not to smoke in the room and he kept coming by the room to see if he was smoking. It was very rude. We will not use this hotel again if someone is going to be watching us.Genuine Hotels.com guest review
The hotel was not right off the freeway as we were told and was right next to apartment buildings where people slept out on their balconies.Genuine Hotels.com guest review
"Better than we expected"
The manager was not friendly when I talked to him on the phone, so my expectations weren't very high but, we were pleasantly surprised with a nice clean room and nice simple landscaping. To balance the unpleasantness on the phone, a new key card was made for me without complaint when I couldn't find mine at 5 am, after dropping my daughter off at SFO […] at 4 am. I got a chance to jump in the pool before we checked out, which was refreshing. Read moreGenuine Expedia guest review
"good location but much less pleasant than expected"
Really convenient for us, but disappointing in every way. Staff was not concerned and didn't try to be helpful. Amenities were substandard: towels like sandpaper, sheets with holes and not as long as the bed, rugs not quite clean, no soap dishes, soaps very slimy, continental breakfast grim, extremely limited and unappealing. Would have checked out […] after first night if we hadn't paid in advance. Will not book through Expedia again. Read moreGenuine Expedia guest review
First visit to Redwood City, had a doctors appointment and wasn't sure where to stay. The staff at this hotel were friendly and very helpful. Great to have a Whole Foods Market next door.Genuine Hotels.com guest review
"Good place to explore the Bay Area"
Very good place to stay while exploring Bay Area, even if you don't have a car. Very close to Caltrain, so there is good access to the San Francisco and Stanford. Good bet if you want to avoid traffic jams on freeway.Genuine Hotels.com guest review
"Rude check out from staff"
The staff here very nice upon checking in but following morning i was ill let front desk know and asked for a late checkout they said no even tho i was ill then agreed to at the maximum fifteen min late check out only as i was getting my things out of the room front desk called and were rude i again apologized and said i was ill but hurrying only had […] couple more items to be taken to my car then the maid knocked i told her they gave fifteen min longer and as i was leaving tge maid came in doorway i said im leaving now she gave me a nasty look shook her head and left Read moreGenuine Expedia guest review
Friendly staff that were very warm and welcoming.Genuine Expedia guest review
Room was ok, but noisy. The breakfast was minuscule, stale and not very appetizing. Go to Whole Foods or Max.Genuine Expedia guest review
"Great location for me"
family near by so this was perfect for us. We stayed in the courtyard surrounding the pool. A little chilly to swim, but the pool looked nice. There is a Whole Foods next door, and several restaurants within a block including a German Biergarden (which we visited). This place is more like a traditional motel than an Inn, but they did have coffee in […] the AM and a small continental breakfast. Will definitely stay there again if visiting family. Read moreGenuine Hotels.com guest review
Had to check out early because job got delayed. Had to pay for night I did not get to use. Felt ripped off. Front deck person totally did not care.Genuine Expedia guest review
"OK for the price."
Everything in the area was dramatically overpriced. Chose this hotel only because the rate was low and I needed a room while a family member had surgery at a local hospital. Served the purpose, but not an impressive place. Not great, but OK. Window AC/Heating unit is loud and blows air up into the curtains. So your choices are a) flapping curtains b) […] open curtains (no privacy) or c) no climate control. Read moreGenuine Expedia guest review
Overall... Not recommended! The Manager was so rude, unpleasant and even threatening us! What a bad experience! I was scratching the whole night because Im sure those sheets were dirty and have mites! Nightmare! We will never forget that manager... Very unpleasant and rude!Genuine Hotels.com guest review
"Adequate for my needs."
This was a 1 night stay for a 2 day seminar. It was closest to the location. I am not a fan of window a/c. Other than that, the room was OK. The breakfast was minimalist (toaster waffles, coldcereal, bananas and apples.) Overall, adequate.Genuine Hotels.com guest review
Convenient spot... I could have paid less than the Hotels.com rate.Genuine Hotels.com guest review
Noisy neighborhood, super cramped parking, sagging bed, Clean room though. I was there to sleep though, and that proved difficult.Genuine Hotels.com guest review
"Much better than expected"
I chose this hotel because of it's proximity to the conference I was attending. It was very convenient. Although, old, the owners keep the hotel spotless. I felt safe. Strip mall across the street was perfect. I would definitely stay again, should the need arise. Skip the continental breakfast.Genuine Hotels.com guest review
Second time I've stayed there. This time Monday-Thursday. Totally uneventful as a motel stay should be. Took advantage of the grocery store next door and the included refrigerator in the room. Everything just worked fine.Genuine Expedia guest review
"Pleasant People. Well located."
Good location for access to Stanford Medical Center and Starbucks.Genuine Expedia guest review
"it was very clean"
there weren't towel racks; the heater wouldn't turn off, we just about roasted in the middle of the night, the continatial breakfast was the skimpiest ever. It advertised there was a DVD player, which there wasn't.Genuine Expedia guest review
The hotel was close to the Cal Train and shopping. The room was clean and comfortable.Genuine Hotels.com guest review
Staff were very friendly and helpful. Breakfast was very light and disappointing.Genuine Hotels.com guest review
"Will stay there again"
I will more than likely stay there again. I deduct one star from my rating due to the faulty Internet access. So bring a Mifi if you need reliable access. Apart from that it's pretty standard motel quality. However, it seemed like everything was recently renovated. Paint was fresh, nothing was broken, bathroom was spotless, etc. Breakfast consisted […] of toasted eggos and coffee. You may want to head over to Starbucks across that street or somewhere else if you are in need of something more solid. Walking from the train station is an easy 5-10 minute walk. My room came with a mini fridge and a small microwave. There's a grocery store next door and a strip mall on the other side of the road (note, there's lots of traffic during rush hour but I had no problems with noise). There was also a nice flatscreen TV with cable channels in my room. Read moreGenuine Expedia guest review
"Good value, good service."
Friendly, attentive staff, good breakfast. Room had faint smell of bleach - which I like - and was clean, if a tad thread-worn. I would stay here again. The area near this location has a nice nite life as well, though it may be a bit rough for some on foot, after dark, so the big flat screen TV was welcome.Genuine Hotels.com guest review
Great staff every quite. room was clean. Maides work to keep it nice. next to shoping center. Will stay there on are next trip. Thank to allGenuine Hotels.com guest review
"Just right for me."
Th price n location was just what I needed for visiting family friends.Genuine Expedia guest review
It was fine, Not sure about the neighborhood, especially when we came in late at night.Genuine Hotels.com guest review
"Last minute booking"
I needed a hotel room in Redwood City on a Sunday night for business early Monday am. I used the expedia app and ended up here. Nice hotel and friendly staff. Should I find myself in need again I'd happily book a room here.Genuine Expedia guest review
"was not what was in description"
when we looked at photos it showed a big bathtub, nice rooms.... when we showed up it was like a place people that do drugs stay at. No big tubs, the sheets were from 1950's, not what hotel I would ever spend $100 for. When my husband and I put all of our stuff in the room we went for a walk. Only to come back to our room open and the staff inside our […] room doing mantaince on it!!! NOT HAPPY AT ALL Read moreGenuine Hotels.com guest review
"Better than expected!!"
We were plesantly surprised to find that America's Best Inn lived up to it's name! We have no complaints and will definitely stay there whenever we need lodging in Redwood City. The property was immaculate, the staff friendly, our room comfortable and clean, onsite parking, free coffee and breakfast pastries, and the location within walking distance […] of everything one could possibly want ... shopping, entertainment, eating, downtown services, transportation, etc. Five stars!! Read moreGenuine Hotels.com guest review
"Great family stay"
We had a great stay. Spent one week with 2 small kids. The room was very clean and they provided a pack & play that looked brand new! Everything surpassed our expectations. Looks recently updated, nice looking pool, and comfy beds. The breakfast was minimal but fine for a quick start to the day. Would absolutely stay here again. It was quiet & managers […] were very friendly. Read moreGenuine Hotels.com guest review
everything was "OK" but the rooms were a little tired. Probably the biggest turn off was that the office was closed by 9PM so check in was done through a little window - so maybe they were all secure - but it sure did not make me feel secure...kinda defined their priorities...Genuine Hotels.com guest review
late checkin by very rude man. room was not clean. checked for bugs just to be sure. overall, a real dump. husband chose as was cheap. get what you pay for.Genuine Hotels.com guest review
"Clean and affordable"
I chose this motel because of its location and price. It was clean and the staff were courteous. But it is affordable because it is not fancy. The room was small and had a double bed; the bathroom had no counter space. Most people who travel to the area are on expense accounts. If you are too, then there are lots better choices for you. If you are on […] a tight budget, this is a clean place to stay. Read moreGenuine Hotels.com guest review
I have been there before. If I return to the area in the future, I will consider this hotel as an option.Genuine Hotels.com guest review
"Good Stay for the price"
Great place to stay for a quick night. Good price and rooms were decent. Surrounding neighborhood is not that great but no issues sleeping, although you can hear the upstairs rooms all night long.Genuine Hotels.com guest review
Across the road from shopping mall and Caltrain. Facilities are adequate. Friendly family owned motel.Genuine Hotels.com guest review
"This is better than any other 2-star"
Great choice!Genuine Hotels.com guest review
Stayed for a week while at a conference. Clean room friendly staff, nothing special or fancy about the place, but the location was very nice so close to downtown.Genuine Expedia guest review
"Clean, quiet next to World Market and a small shop"
Cont. breakfast WAS POOR., especially the coffee. other wise it was ok.Genuine Expedia guest review
The motel was fine for a place to sleep for one night. The room was clean; there was a modest motel-style breakfast. Whole Foods and Safeway are nearby.Genuine Hotels.com guest review
"Very convenient place to stay, friendly staff"
Great stay. Being just next to Whole Foods was very convenient. The staff was very friendly and provided tips and advice about the area. I would go back.Genuine Hotels.com guest review
"quiet and clean"
It is quite good. Close to major highways, Standford, and many good restaurants.Genuine Expedia guest review
"Good place in silicon valley main street"
Room was large with refrigerator and microwave. Quiet in back even though on main street. Lots of good food/shopping across the street, so great place to stay if need to be in the Silicon Valley and want a simpler motel.Genuine Expedia guest review
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