Hilton Philadelphia City Avenue - Philadelphia

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Genuine Hotels.com guest review

Everybody was very nice. I will go to again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Dirty washcloth in bathroom, no bath mat or soap, hard to open closet - needed assistance. Second day, bath mat and soap on hand. Obviously, housekeeper got distracted when cleaning bathroom.

Genuine Hotels.com guest review

We had a good stay but we ask for our hotel safe to be checked and have a new battery put in because it didn't work. It took a couple of times asking before it was taken care of. The room was clean and the bed was comfortable so overall had a good stay. The one thing I would say is that if you are planning a lot of activities in the city and you planning […] on using your car it is a little too far out when you consider the traffic. No shuttle service from hotel and if you are going to use the Septa be sure to pay attention to the schedule. They didn't seem to run late enough to this side of town. Taxi's can get really expensive. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was FINE. A little disappointing though. I figured "ooh we are staying in a Hilton, its gonna be fancy" NOPE. Its just like every other hotel. I dont stay in hotels often, but I would compare this hotel to the same quality of one of those "suites" hotels. You know, the ones THAT ARE MUCH CHEAPER!

Genuine Hotels.com guest review

Our stay was great. The hotel room was very clean and the bed was comfortable. The staff were very friendly. It was only 2 miles from where we needed to be and we liked that there was plently of parking in the lot across the street. My one wish would be that checkout time was later than 11:00AM!!! We slept until 10:50 and then had to rush out!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Pay to park, pay for internet, pay for breakfast. Nothing for free. Ok for business. Not good for family.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff was very nice. My brother's room lacked soap or a tub mat at check-in but these were promptly supplied upon request. Decor of the rooms seems a bit "tired," and in need of updating. However, the beds were very comfortable and we enjoyed the large, flat screen TV.

Genuine Hotels.com guest review

I was not happy with check-in. The person was very unfriendly during check in.. When I checked out, it would had been nice if I was asked, if I had enjoyed my stay. That person was not cordial working in a prestigious hotel as the Hilton and is not friendly.( THE SAME PERSON FOR CHECK IN AND OUT. Very displeased with attitude.

Genuine Hotels.com guest review

just as I expected for a hilton, clean room, comfy bed, great shower

Genuine Hotels.com guest review

Very old room. There was a coach in the room that was probably 30 years old. I have to ledt the hotel after the first night and moved to another hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was exceptional for the price, the service was phenominal! Next time we travel to Philadelphia we will be staying there again!

Genuine Hotels.com guest review

Nice breakfase for $15 for huge buffet with cooked to order items, ($10 for just cooked to oder without fruit and pastries) Room was very nice. Hilton needs to offer free wifi and catch up to the rest of the world.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great hotel in every way except location - it's a bit out of the city where we usually stay.

Genuine Expedia guest review

I enjoyed my stay but they should work on free WI-FI

Genuine Hotels.com guest review

Nice Hotel. Location a little too far from the city - $17 to $20 cab ride- 2012

Genuine Hotels.com guest review

Very courteous and helpful staff. Outstanding breakfast offered, but at a fairly high price. Street parking is good if a spot can be found, but the parking lot down the street may be a bit far to walk to avoid the $20/day valet parking charge.

Genuine Expedia guest review

the best

Genuine Hotels.com guest review

Only problem was the valet. It's much better to pay 10 dollars for valet to go in and out as much as you want instead of paying 5 dollars to park a block away. It's 5 dollars every time you go in/out during that day. My only concern was that nobody was able to give me any info on valet or parking myself, but I would definitely stay again. Now I know […] about the valet vs. parking myself. Read more

Genuine Hotels.com guest review

We got a very good deal for the Marathon weekend. Little far from the center of the city. Overall great stay!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was conveniently located and clean. The bed was on the lumpy side. Free Wi-Fi would have been a nice amenity, but not available.

Genuine Hotels.com guest review

The hotel was very nice and I have no complaints about the hotel or the staff. However, Hotels.com told me it was close to attractions and it wasn't. Every excursion involved pricey and lengthy cab trips.

Genuine Hotels.com guest review

was very happy and please

Genuine Hotels.com guest review

My room was very small and I was given a handicap room without my consent. I hate that because of the showers - they should have at least told me when I checked in. Also, I wanted room service but there was no menu in my room. Finally I parked in their non-valet lot and they were pretty rude when I gave them my ticket to pay for it on my credit card. […] They claimed it was not from their lot (it was) and acted like I didn't know what I was talking about (I did). After they called the bellman to confirm the front desk girl accepted it. I just thought this should have been nicer for a Hilton in the city. Read more

Genuine Hotels.com guest review

Very comfortable amenities. Employees were very personable!

Genuine Hotels.com guest review

Only complaint was location. Great stay!

Genuine Hotels.com guest review

Our stay as far as the staff, cleanliness, etc. was fine. However, the hotel needs updating - furniture looked like out of an 80s government office and the airconditioning/heating unit was so noisy we had to turn it off completely in order to sleep. This a great location for a quick easy trip into central Philadelphia.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was great, clean and well located for needs. The only problem was the parking. We had the options of valet parking @$10/day, self parking in a public lot down the street for $5/entrance, or on the street parking for free. We chose the street parking, and lucked out on spaces each time.

Genuine Expedia guest review

I was disappointed in the view of a huge water retention pond/sewer looking plant outside the window. The bellman was absolutely great and it was a convenient location. It is an older hotel in need of some cosmetic touch ups and repairs. Overall, I would not stay there again.

Genuine Hotels.com guest review

well lit room, comfortable bed and fresh linnens. my only problem is that there is no microwave oven in the rooms and that the AC was not very good at cooling the big room. price was great for one night on a holiday weekend. the staff was very helpful and friendly. no problems with the Hilton. room was comfortable as you any other Hilton hotel. all […] phones, TV, lights, iron, coffee maker, hair dryer and radio were in working condition, wifi was fast. Read more

Genuine Expedia guest review

It was ok, except for the doors slamming at 2am. I accidentally left clothes in the draweres and still am not getting an answer where they are and how to get them back.

Genuine Hotels.com guest review

The bathroom was old and didn't have a "clean" feeling to it.

Genuine Expedia guest review

Everyone was so friendly. I was there for a concert in the area and were very helpful for directions. Room was immaculate. I was super impressed.

Genuine Expedia guest review

While the overall room was nice and basically clean, the experience left much to be desired. The front desk receptionist was cool and aloof, not friendly at all. What was most disappointing was the lack of convenience offered, and the fact that everything cost extra. No parking included, no internet included, no meals included - exorbitant rates for […] everything! $10 per day for internet - that's insane! Rather than stay here again I will stay at a Marriott or other hotel that includes these services at no extra charge. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had an enjoyable experience. The staff was very courteous, from the doormen to housekeeping. I have stayed in many hotels and this was by far the cleanest and most well ran hotel I have ever been in. The atmosphere was very quiet and I slept soundly every night. I was really impressed with this hotel.

Genuine Hotels.com guest review

Only there one day, but found the hotel to be a friendly, warm, comfortable place. Good restaurants, good food, reasonable prices, helpful staff. Exactly what you want in a hotel experience.

Genuine Expedia guest review

The hotel is fantastic! However, location is important for keeping costs down. The staff was great, very clean, but it was a $35 taxi ride to see the Phillies, and a $25 taxi ride to downtown. If you want a good hotel AND you have taken your own car to the city then have a great stay at this hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very Nice.

Genuine Hotels.com guest review

I wanted to stay longer

Genuine Hotels.com guest review