All hotels in Kissimmee, Florida, United States of America
1 room, 2 adults
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2261 E. Irlo Bronson Memorial Hwy, Kissimmee, FL, 34744, United States of America, ‏‎800-491-6126
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3.1 / 5Good

Score breakdown (from 529 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.4
  • Comfort
    3.2
  • Condition
    3.0
  • Neighborhood
    3.0
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3.0 / 5Good
"Satisfactory"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Maria and Zulema were awesome.Pool and waterpark/equipment must be cleaner. Ice access was inconvenient.
Genuine Hotels.com guest review
2 night family trip Jun 22, 2015
A Traveler
US
4.0 / 5Excellent
"Crazy waterpark."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was nicer than I thought it would be, although the location is pretty far away from everything in Orlando. The waterpark is nice, but completely unsupervised. There are life guards, but they don't enforce any rules. It is a chaotic mess of unsupervised kids and drunk adults.
Genuine Hotels.com guest review
1 night family trip Jun 10, 2015
Mark
US
1.0 / 5Poor
"Do not stay at this hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel was horrible. The pool was disgusting with hair in the pool. The only clean water was the waterpark. The hotel railing looks like it was spray painted with over spray everywhere. The shower water smelled like rotten eggs.
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
A Traveler
US
1.0 / 5Poor
"Not worth the money you pay!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
One of the beds squeaks, to much noise we could not sleep, the whole room is tile I almost fell, we rented three rooms and every one something was wrong.
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
elizabeth
US
3.0 / 5Good
"Resort fee double charge warning"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Be aware that Hotels.com will charge a resort fee and the front desk at the hotel will also try and charge the resort fee again.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
A Traveler
US
4.0 / 5Excellent
"Not great but average"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
The water park pool hours aren't very long and the bedrooms aren't very cool or comfortable. The neighborhood isn't very good. And it is right next to the high way. But at night they put on a movie right next to a pool so you got to watch it in the pool. There was also a nice little porch that had beach chairs and a pretty good view. The stay wasn't great but it's an average hotel.
Genuine Hotels.com guest review
2 night family trip Mar 19, 2015
Vicki
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Had a great time and had an 8 year old little girl with us who loved the waterpark
Genuine Hotels.com guest review
5 night trip with friends May 31, 2015
Jennifer L.
US
3.0 / 5Good
"Birthday getaway"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
King suite with jetted tub was excellent. Was taken by the amount of the resort fees. Overall I enjoyed the park as well as the suite.
Genuine Hotels.com guest review
3 night romance trip May 25, 2015
melonie
US
4.0 / 5Excellent
"for families and sleep."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice!
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Adamileiris
US
3.0 / 5Good
"misleading"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Room good, but booked a room for 5 people and only given accommodations for 2 so had to pay extra upon arrival.
Genuine Hotels.com guest review
1 night family trip May 25, 2015
Christopher
US
1.0 / 5Poor
"flamingo hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
our room had bugs and other people's hair all over the beds
Genuine Hotels.com guest review
1 night family trip May 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was really nice, microwave and fridge included which was convenient. The waterpark was great for the kids as well. Great value, great environment, and the close proximity to other amenities was good too.
Genuine Hotels.com guest review
1 night family trip May 21, 2015
Latisha
US
4.0 / 5Excellent
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was good other than the people from the bar outside the room at 1-2am .
Genuine Hotels.com guest review
1 night family trip May 16, 2015
A Traveler
US
4.0 / 5Excellent
"good place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was good
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
A Traveler
US
3.0 / 5Good
"Mom"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Room wS good, there a a $15.00 park fee they don't tell you about when you book this place
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you for taking the time in sharing with us you feedback. We apologize for any inconvenience because of our resort fee. We can assure you that it is a very normal thing with properties our style. For this reason we have made sure to note it on all major booking channels related to us, including our very own website. Thank you again for the opportunity to serve and we truly hope to see you back soon! The Flamingo Staff
1 night family trip May 10, 2015
A Traveler
US
4.0 / 5Excellent
"Good Place to stay..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was pretty good... Good rates....
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Greetings from The Flamingo, Thank you so much for taking the time on leaving us with your feedback. We truly appreciate your time with us and the opportunity to serve. We hope to see you back really soon! Sincerely, The Flamingo Staff
6 night business trip Apr 24, 2015
Sarita
US
3.0 / 5Good
"Meh 5/10"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
quick night here. The first woman we spoke with at the desk was pretty rude saying they have no rooms available and that they won't be ready until 4pm. I've never been to a hotel that didn't have any rooms "ready" by 1pm the latest. And she was rude about it. Would stay here again but it is a good 30 minutes to universal or Disney, thought it'd be WAAAYYY closer.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Greetings from the Flamingo, We apologize for any inconvenience because of the 4pm check in. However we can assure you that our normal check in time is 4pm. While it would had been our pleasure to check you in early, it is not always guaranteed. It is all very dependent on room availability and number of guest checking out. I will discuss your comments further with our front office manager. Thank you for leaving us with your comments and we are truly happy that you would return for a second stay! Sincerely, The Flamingo Staff
1 night family trip May 7, 2015
Jason
US
1.0 / 5Poor
"Go to Coco Key Water Park Resort instead"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Water park and pool are not heated. Be prepared to pay a few tolls to get there. They play family friendly movies every night from 8 to 10, and they play it LOUD. Had a 3-year old that couldn't go to sleep until it was over. The advertized free breakfast is only if you do not get water park tickets. Spend a few extra bucks and go to Coco Key Water Park Resort. It will be a MUCH better experience, and better located in Orlando.
Genuine Hotels.com guest review
2 night family trip Mar 30, 2015
Christopher
US
4.0 / 5Excellent
"Have fun at waterpark!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Ac was on...smells really nice!!like air freshener ..water park was fun!!the only thing was I wanted a special drink and didn't have the liquors to prepare it...also didnt have food lady in bar said they run out of food..it was 6pm..
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Selva
US
4.0 / 5Excellent
"HAPPY FAMILY RESORT, but don't expect luxury!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is a super-fun family resort!!! The pool and hotel staff were exceptional and not on the constant search for tips even though they were all so helpful. The place was clean enough, the waterpark was a blast--big enough to have fun, but small enough that you feel like you know everyone there. We stayed an extra day, even left the parks early because my 7-year-old couldn't wait to get pack to his new friends at the waterpark, arcade & nightly poolside movies!!! My only issue was with Julio the manager who would not honor our late check out request till 5. But the pool vendor rented us a cabana 10am-7pm and helped salvage the day @ a very good price.
Genuine Hotels.com guest review
2 night family trip Apr 22, 2015
CELINA
US
5.0 / 5Outstanding
"Family friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the room was clean and comfortable. The waterpark was fun very family friendly. The staff was friendly and professional.
Genuine Hotels.com guest review
3 night romance trip Apr 25, 2015
Tim
US
2.0 / 5Fair
"dont stay here - near fla turnpk and pay tolls"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
this hotel is located right on the side of the fla turnpike which charges you $1.50 to go anywhere, so the location is awful!! the outside pool is in dire need of a power wash and the grounds really need to be power washed, or painted, the room was comfortable and clean which was a relief. I wouldn't recommend this hotel for the fact that it isn't next to anything worthwhile. When you want to use the waterpark which is 2 slides you get these awful scratchy towels that I wouldn't use for anything...and you get only 2 passes for free so a family of 4 would have to pay $10 each additionl person over 2....not worth it, and they close it at 5pm toooo early but you don't miss anything 2 slides? geesh come on....Go somewhere else!!
Genuine Hotels.com guest review
3 night family trip Apr 20, 2015
Christine
US
4.0 / 5Excellent
"Has great potential"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The employees like room maintenance maid service need better management The restaurant had poor service if you get a good manager it would be Profitable
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"excellent get a way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was nice, and the staff was very friendly and helpful.
Genuine Hotels.com guest review
3 night family trip Apr 8, 2015
Kimberly
US
4.0 / 5Excellent
"family stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Had a nice visit. Kids enjoyed the water park.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for staying with us and for the time taken in leaving us a comment. We are very grateful and wish to see you comeback really soon!
2 night family trip Apr 17, 2015
elyse
US
5.0 / 5Outstanding
"the resort was awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was perfect!!
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for staying with us and for the time taken in leaving us a comment. We are very grateful and wish to see you comeback really soon!
2 night family trip Apr 17, 2015
nichole
US
1.0 / 5Poor
"Don't Waste Your Time!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
This hotel need a upgrade and the hotel housekeepers are lazy. The food from the bar and grill are horrible. Bad services over all.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for leaving us with your feedback. We really appreciate all of our guest comments as they are a great asset to use when improving our services. We can assure you that we are aware and working hard so that the next time you visit you will have a brand new experience. Kindest Regards, The Flamingo Waterpark and Resort
3 night family trip Apr 6, 2015
Gregory
US
3.0 / 5Good
"Spring Break"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
The service/workers was great, but the condition of the room wasn't. The frigid door was damaged, bathroom paint was peeling, the bed wasn't comfortable, but the water park for the kids was great. The pictures from the hotel web site should be updated.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for leaving us with your feedback. We really appreciate all of our guest comments as they are a great asset to use when improving our services. We can assure you that we are aware and working hard so that the next time you visit you will have a brand new experience. Kindest Regards, The Flamingo Waterpark and Resort
3 night family trip Apr 5, 2015
Miguel
US
1.0 / 5Poor
"terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
terrible experience!! I need to pay the additional fee(32$) for using water park. I did not hear about additional fee. I will never go this hotel!!
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for leaving us with your feedback. We really appreciate all of our guest comments as they are a great asset to use when improving our services. We can assure you that we are aware and working hard so that the next time you visit you will have a brand new experience. Kindest Regards, The Flamingo Waterpark and Resort
1 night family trip Apr 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay, Clean and the kids loved it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
You never had to leave, waterpark, arcade, movies, pool, hot tub. Everything you could want with a friendly staff and clean rooms. I loved it.
Genuine Expedia guest review
Other trip Apr 1, 2015
A Traveler
US
2.0 / 5Fair
"Not recommend"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
You have to buy an arm band for water park everyday which is 10$ each person which is not convient. The room beds were sinking in the floor and very small.
Genuine Expedia guest review
Other trip Apr 1, 2015
Chandria
US
1.0 / 5Poor
"Terrible Hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Staff very unfriendly. Long wait lines to check in. Hotel room stunk so cleaning supplies used very strong odor to cover up smell. Water out of faucet stunk. Beds were ridiculously uncomfortable. Air conditioning barely worked so room was very humid. The pictures of the water park are definitely photo shopped, not nice at all. Lazy river and pool were supposed to be heated as advertised that was not at all the case. The hot tub or so called hot tub would maybe fit 3 people max. The pool located away from water park has very cold water. Just an overall run down terrible hotel. The bathroom in the lobby's were both out of order for the whole 6 days we were there. I wish we would have not stayed at such a disappointing hotel. I would have preferred to stay at a motel 6 by far, that motel would rank better then this hotel. Pay extra to stay somewhere else really.....
Genuine Expedia guest review
Other trip Apr 1, 2015
bc
US
1.0 / 5Poor
"Hotel dont look bad"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
sucked, Room was clean but no hot water i called to get another room but i was told just let it run and then this morning still no hot water and the tub didnt have a drainer and cut my toe . the front desk could care less and didnt offer a penny back but breakfast was good and reasonable. i would not suggest staying because if anythings wrong it 4 sure wont get fixed. very dissspointed for the price.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for leaving us with your feedback. We really appreciate all of our guest comments as they are a great asset to use when improving our services. We can assure you that we are aware and working hard so that the next time you visit you will have a brand new experience. Kindest Regards, The Flamingo Waterpark and Resort
1 night trip Mar 30, 2015
A Traveler
US
3.0 / 5Good
"Its kind of in the middle of nowhere."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
You need a car to get anywhere. The resteraunts are not close by for walking. You are on a busy highway. The pool chairs are not very clean or in working order. It was dissapointing. If you chose not to do the waterpark, the other pool is small. The hotel was understaffed! The people working there were very nice, but needed more help. We didnt' stay our whole time. Checked out and went somewhere else.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
US
4.0 / 5Excellent
"i will stay again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for staying with us and for the time taken in leaving us a comment. We are very grateful and wish to see you comeback really soon!
2 night family trip Mar 7, 2015
Aida
US
3.0 / 5Good
"Not worth the extras"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Had a little difficulty checking, partly my fault, partly language barrier. Room would've been adequate for a lower rate, but at a higher rate, it's not worth it. The "resort fee" listed as extra and payable at the hotel is your waterpark access; it is not included in the rate you are paying. Restaurant is poorly run, wait staff didn't really seem to care, food was step above run down diner. Beds are extremely uncomfortable, pillows were the wrong size for a queen size bed.
Genuine Expedia guest review
Other trip Mar 30, 2015
Fred
US
1.0 / 5Poor
"unpleasant"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Old mattress with uncomfortable springs. No fitted sheet on bed. Leaky shower faucet. Refrigerator made whiney noise. Hideous room decorations.
Genuine Expedia guest review
Other trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
"Family trip to Florida"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stay was nice
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for staying with us and for the time taken in leaving us a comment. We are very grateful and wish to see you comeback really soon!
3 night family trip Mar 21, 2015
Roxane
US
2.0 / 5Fair
"Total dissapointment"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
We picked this hotel because it was reasonably priced and because pics showed nice water park for kids... What they don't tell you is the water park is $10 per person per day... Oh and it's only open from 11-6. The pool was full of green algae. The kids had a good time on the slides, but hot tub had cloudy water and bubbles didn't work. I would never stay here again. Also to get a towel from the pool you have to walk to office to get a towel card and return the towel card when you return towel. Not a big deal but NO ONE told us this... Not when we checked in... Not when I checked out and was heading to the pool and I wasn't told about this when I purchesed the wristband for the pool.... Hotel was old and run down. Would not recommend!!!! :(
Genuine Expedia guest review
Other trip Mar 28, 2015
Jane
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Blow dryer only worked on low.. shower leaked the length of our stay
Genuine Expedia guest review
Other trip Mar 28, 2015
Lori
US
4.0 / 5Excellent
"Fun! Very "retro""
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Fun. Very "retro". Great place for kids. Cleansed convenient
Genuine Expedia guest review
Other trip Mar 28, 2015
gbh
US
1.0 / 5Poor
"They charge 15.95 per person per day to use pool"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Terriably. Do NOT stay here rip off. Way out of the way. 30 miles fr disney
Genuine Expedia guest review
Other trip Mar 27, 2015
staci fitzgeral
US
2.0 / 5Fair
"Terrible room"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
AC was broken did not cool and made noise. Mini fridge leaked. Shower dripping all night long. Towels and blankets did not smell good, had a grease smell pillows are hard and beds are super bouncy made lots of noise.
Genuine Expedia guest review
Other trip Mar 25, 2015
lee
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Thankfully we booked only 1 night. The hotel was not as expected ... noise level very high. We complained about ongoing loud music which continued until after 8:00 p.m. The 10 year old child in our party begged to go to another hotel .... after a long drive and an afternoon at Disney, we all just wanted to rest! Unfortunately, I would not recommend the facility to anyone I know.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for leaving us with your feedback. We really appreciate all of our guest comments as they are a great asset to use when improving our services. We can assure you that we are aware and working hard so that the next time you visit you will have a brand new experience. Kindest Regards, The Flamingo Waterpark and Resort
1 night trip with friends Mar 20, 2015
A Traveler
US
3.0 / 5Good
"A good place to enjoy with or without kids!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was very clean and the staff very friendly. Everyone at the hotel/resort had a lot of fun. It is definitely a place where a family can have lots of fun. The hotel is under renovations and if we would go to Orlando again we would stay at the Flamingo Resort again.
Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort
Thank you so much for leaving us with your feedback. We really appreciate all of our guest comments as they are a great asset to use when improving our services. We can assure you that we are aware and working hard so that the next time you visit you will have a brand new experience. Kindest Regards, The Flamingo Waterpark and Resort
7 night romance trip Mar 14, 2015
A Traveler
US
1.0 / 5Poor
"Do not stay here!!!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is not clean, horrible beds, and sub par food that is located in the middle of nowhere. Next to a bondsman and jail. I'm sure the beds at the jail are more comfortable. You have to continually call them for basic things such as towels.
Genuine Expedia guest review
Other trip Mar 23, 2015
MeMe
US
1.0 / 5Poor
"No free breakfast! No shuttle service to universal"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Was miss led ! This place is terrible ! No free breakfast ! The Restaurant Is aweful! No shuttle service to universal studios and island of adventure! Has hidden hotel fees of $7 a day!
Genuine Expedia guest review
Other trip Mar 22, 2015
Denise
US
4.0 / 5Excellent
"Just be up front in the beginning!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My kids and I really had a good time! Will definitely come back! They do need to tell you that it is a resort fee additional to the room price that has to be paid when you check-in (they didn't tell me when I booked the room and pre paid) and that you have to pay $10 per person for the water park, which should be included in the price of the room!
Genuine Hotels.com guest review
3 night family trip Mar 17, 2015
monique
US
3.0 / 5Good
"Low rent hotel with waterpark"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Standards sacrificed for child fun. rooms very basic but clean. Restaurant was kid friendly food but not the greatest service. Door did not have good seal so you could hear noise outside from other guests. Extra fees for hotel and waterpark.
Genuine Expedia guest review
Response by Flamingo Waterpark Resort
Hello Kristen, Thank you for taking the time to leave us with your comments. We are glad to know that your kids had such great time. It was our pleasure to have served you and we hope to see you back really soon! The Flamingo Staff
Other trip Mar 20, 2015
kristen
US
1.0 / 5Poor
"Misleading"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Overall the experience was very poor. We never had towels , we had to call daily and wait hours for them. Several of the housekeeping staff was rude. They are only a full functioning hotel on the weekend. The bar and buffet were closed mon thru fri. The slides were poor you had to keep pushing yourself down for you kept getting stuck. We were supposed to have queen size beds and they were only full size. The keys to our room never worked so daily we were locked out and had to go to front desk and get new ones.
Genuine Expedia guest review
Response by Flamingo Waterpark Resort
Hello Marci, Firstly allow me to say how disappointed I'am to know that you did not have a good experience with us. I have gone ahead and reported your review to all our operations departments. We take our guest feedback very seriously as they are a great asset to the improvement of our service. I can assure you that everything mentioned will be discussed in our next meeting. We would love for you to comeback for a future stay for an opportunity to show the Flamingo's true hospitality spirit. Thank you again. -Flamingo Staff
Other trip Mar 20, 2015
marci
US
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