Over all a nice place clean rooms and nice waterpark. Only complaint low wifi reception on third floor and no very much commitment from staff to help out with problem.Genuine Hotels.com guest review
I am very disappointed with our booking. This hotel definitely didn't live up to our expectations. First of all, our room was very hot when we checked in, thought it was just because the room was empty and it was hot outside. By 7:30 p.m. it was still 90 degrees in the room. Maintenance came & was told that we would have to deal with it because it was […] so hot outside which is why the a/c wasn't making the room cold. We waited thinking maybe he was right. WRONG. We couldn't sleep in the bedroom until 1:00 a.m. because it was so hot. The next day when we woke up it was comfortable (not cold) and we spent most of the time at the pool/waterpark. The pool was so crowded the entire time with only a limited amount of lounge chairs. The pool had a minimum of 50 to 60 people in the pool at any given time. Went back to the room about 6:00 p.m., and had the same issue with the a/c. Tried calling front desk numerous times beginning at 8:00 p.m. and didn't even get the calls answered. The room was so hot that again, sleep didn't come for the kids and I until well into the early morning. Lastly, there is only one elevator and to use it, you have to go through the main lobby, which makes dragging all of your stuff a real pain up to the 3rd floor. When we checked out, I complained, but the person really didn't care, didn't take note of the situation and didn't request my information to have a manager contact me. We will not stay here again unless things change drastically. Read moreGenuine Hotels.com guest review
Friendly workers. Even though it states that the waterpark has a cost of $8.00 for admission, I think it would be better if the amount paid for the room should include the waterpark. And having the same wristband for the guest during the stay it would be better than having to get a new wrist band everyday.Genuine Hotels.com guest review
"Close to restaurants"
No cable in room?Genuine Hotels.com guest review
"will never stay again"
Was the worst time I ever had no internet to work they would not give me upstairs room the water part was more money no where did it say thst in writting befire I got there just very unhappy would never bring my Grandchildern or daughter LaurieGenuine Hotels.com guest review
"over-priced old hotel"
Check-in took over an hour-- waterpark was NOT included in room rate- which was WAY OVERPRICED for an old hotel They wanted an additional $8 per person per day for use of the waterpark. We checked-out after 1 night and went to a different hotel. .Genuine Hotels.com guest review
"Would NOT recommend"
I was under the impression that this was a pet-friendly hotel with free continental breakfast. When I arrived, I had to pay a $50 pet FEE (and a $200 deposit for my pet), and breakfast was an additional charge. Also, the rooms...well, tile floors (not carpet), coffee but NO coffee maker, the tub faucet ran and would not shut off, and the tub handle […] kept falling off. Also, I had reserved a pool-side room, but was given a room next to the adjacent toll booth. All in all, It was one of the worst hotel experiences I have had in years. Based on my experience, I would definitely NOT recommend. Read moreGenuine Hotels.com guest review
NeverGenuine Hotels.com guest review
"Less than perfect"
Made reservations online with the impression that we would have poolside rooms and no pet fee and free continental breakfast. when we cheeked in, we were told that thee was a $50 pet FEE and we would have to PAY for breakfast, and our rooms were facing the turnpike tollbooth. The staff told me that I could have had a better deal if I had called the […] hotel directly to make reservations, andto pay when i got here and NOT prepay. Both of the rooms that we rented had tile floors (not carpet), both had leaky and running tub facets, and one of the faucet knobs actually fell off the wall. One room had coffee packets, but no coffee maker. It was not at all what I had expected and for the price, I was very disappointed. Read moreGenuine Hotels.com guest review
"Huge room for the price"
It was the best $56.00 (Incl. Tax) per night that I stayed in so far in Fl. Check in was only allowed at 4PM and was a very slow process. WIFI in our particular room was bad but great right outside the door. The water park part is nice, but the $8 per day per user is not included and must be purchased in the gift shop.It is quite a drive to the major […] parks (Disney, Universal and Sea World) Read moreGenuine Hotels.com guest review
the Hotel water was gross smell really bad even the sink water couldn't be used for wash my teeths or my hands, also the sofa bed look dirty.Genuine Hotels.com guest review
The room was ok. Our door didn't lock when we leave the room but front desk send someone to fix it. I would highly recommended to double check your door to make sure it is lock before leaving your room. It was so noisy, loud at night. We couldn't get any sleep until very late at night. The other guests keep staying outside talk and walk around so loud […] until very late into the night and then some got up and sitting outside of the walk side and it makes it very difficult to pass by. We left our cellphone charger at the room and when I called back to ask about it, I was put on hold for at least 15 minutes no one come back to help me. I hang up. The water park was ok for kids to play. The water however is very dirty. I would not come back to stay at this hotel. Read moreGenuine Hotels.com guest review
Response by Flamingo Waterpark Resort Greetings Yang, Thank you for taking the time for writing your review. Your experience is very dear to us. Know that I will be sharing this review with the rest of the team and we will take it with heavy consideration. Kind Regards, Alex E. Guest Experience Coordinator
Lots of fun for the kids. Decent food. Great value.Genuine Hotels.com guest review
We encountered several issues with the hotel. Housekeeping services were very poor, although four people were clearly checked into the room we would receive towels for two, and would have to wait for towels to be delivered, the bathroom faucet leaked and although we called for service they never came. Rooms are very small and there is no place to eat. […] The pictures on line are quite deceiving. The best thing going for them is the waterpark! Read moreGenuine Hotels.com guest review
Pillows were atrociously small and way too soft. There were no wash rags on the second day. The first night we were there had a roach crawl through the bed. It also took way too long for hot water to come to the shower.Genuine Hotels.com guest review
"Hotel is not ready."
Front Desk 5Star. 1 day A/C DONT WORK,LIGHTS PROBLEMS, NO SIGNS ANYWHERE ONLY EXITS SIGNS. THE PARK CLOSE AT 6PM,TIKI BAR CLOSE AT 6PM. Music and everything close at 6pm. ONLY THE BAR AT THE LOBBY CLOSE AT 10PM. This is not a Resort or waterpark hotel,maybe one day but know is a half a day hotel waterpark resort.Genuine Hotels.com guest review
Response by Flamingo Waterpark Resort Greetings From The Flamingo, We cordially thank you for sharing your experiecne with us. It was a pleasure to have you stay with us. I will be sure to share you good graces with our front desk staff! Know that I have spoken to the maintenance department regarding your report and are taking your suggestions with heavy consideration. Thank you again, Alex E. Guest Experience Coordinator
We got there late the waterpark was closed 1 reason we go thereGenuine Hotels.com guest review
Not worth the moneyGenuine Hotels.com guest review
Maid left our room door open but luckily nothing was missing. Bathroom could have been cleaner. Safe was broken and maintenance couldn't fix it. Pools were very nice and kids loved the water park.Genuine Hotels.com guest review
"GREAT STAY for Cheer Comp at Silver Spurs!!!!"
We stayed here twice last year for my daughter's cheer competition- 2 blocks down the road from the Silver Spurs Arena. VERY convenient with 3 kids in tow. Booked the suite this year- room was HUGE. VERY accommodating. Kitchen area was WONDERFUL. Actually having a place to sit and eat. Water Park was AWESOME once again.... Brought some of my daughter's […] teammates to stay with us this time and they had a BLAST..... Staff was WONDERFUL- on top of Everything! Yessi was there from last year and remembered us- even knew we were there for cheer and wished them luck before comp and asked how they did when we got back. GREAT experience- will be back again next year! Read moreGenuine Hotels.com guest review
Dump of all dumps. It was crowded. Waterpark costs extra. Our room had previously had pets and we're allergic. No extra pillows for the kids. Pull out sofa wouldn't pull out.Genuine Hotels.com guest review
"Convient that's all"
We were not happy AT all. The lobby had wires hanging out of the wall. ( No sign saying pardon our appearance). The room was dark even with the curtains open. The carpets dirty.You had to use your room key to get back in room from the balcony. We were supposed to have a sofa bed we got two chairs. They did not offer us another room. "That is the family […] suite" The bunk beds we had to ask for linen and what they provided was what felt like be cardboard blankets. The water park was nice but you had to pay extra even to be "in" the area. There should be a height chart in the lobby or at the gate of the park, after we paid and my son got all the way up the stairs they told him he was not tall enough. How disappointing. No stove or even a cooking element, some suite. They offer continental breakfast but you have to pay for it, Really? The only upside was it was right on 192 that's it. Don't waste your money. You could stay somewhere else cheaper and nicer. The photos are very disceiving Read moreGenuine Hotels.com guest review
"For the price, the water park should be free."
The hotel isn't bad.... It's been bought and there are clear signs a slow upgrade is in progress. We were informed there was no wifi in the rooms even though it is advertised. The price is high enough that charging admission to the small "water park" seems like a nickel and diming of the consumer.Genuine Hotels.com guest review
OkGenuine Hotels.com guest review
"constantly being improved"
It was apparent during our stay that the hotel owners take a lot of pride in this place. During our stay, new lot lights were being installed as well as painting and other maintenance. The resort is a converted motel, and the suite was spacious. I am a bed bug freak, so when I did my inspection, I noted the mattresses looks brand new, not a stain on […] them. The only downside for me is that I hate carpet and bedspreads in hotels, but that's many to most places. we would stay again in a heartbeat! Read moreGenuine Hotels.com guest review
The hotel was a 15 mile drive to old town and probably double that to universal. The roof of our room looked like it had several leaks they just covered up with paint o.0 However, the waterpark, arcade,& gym were nice. Also, the tiki bar by the pool had excellent service and very cheap prices. I also recommend the rodeo diner beside the hotel for breakfast. […] If you dont mind driving to your destination this is an excellent place to stay. Read moreGenuine Hotels.com guest review
We follow the pic on the internet, what a mistake, rooms were not clean but also the smell was unbearable, we had to check out....Genuine Hotels.com guest review
overall hotel was nice would stay again would not let kids play in game room Most of the games not workingGenuine Hotels.com guest review
"No Wi-Fi, Extra Fees, Next to Jail"
If we would have only paid $68/night + tax (not poolside), I would have been satisfied for the price if I would have been able to get the internet in the room. Maintenance came and said it is common there in the bldgs to not be able to pick up Wifi or cell service which was exactly the case. If you want to be connected to the world, this is definitely […] not the place for you. The room was clean, and relatively updated. However, the beds dipped in the middle causing me to have lower back pain in the AM. If you go to the waterpark it is an extra $7/person per day or $14 for visitors. It looked like it would have fun if it wasn’t so cold. There is also a "resort fee" of $6-$7/day. You must pay for breakfast. They have "family movie night" with free popcorn which was a neat idea and the restaurant and bar is located in the same area so I was able to watch the game while my son watched his movie in the next room over. The bartender was great and drinks were reasonably priced. The game room was a nice addition, except half the games were out of order. There is a shuttle to Disney for $14/person fee, otherwise it is a 35 min drive to Disney. It is one street over from the COUNTY JAIL. Although we did not encounter any real "loud or obnoxious" people there was an argument that erupted on the premises which led to 5 cop cars racing in around midnight; the only time you get 5 cop cars from a simple dispute is when you are in a bad part of town. Read moreGenuine Hotels.com guest review
The air condition was terrible,we can't sleep,the water park is not free , you have to pay additional fares for the water park,Genuine Hotels.com guest review
"Perfect for an affordable getaway"
In my opinion its good getaway and nice place to stay in. We didnt get a chance to do the waterpark cause our kids was to young..you have to be at 44inches to ride plus it was additional 7 dollars per person. Breakfast was not free but 2 kids can eat free. They had lots of activies but we didnt get around to but its located at the end the strip which […] wasnt bad. In all we lived it. Read moreGenuine Hotels.com guest review
We stayed like a week there, the first room we Didn't so we spoke with the guest service associate and they upgrade our room without out asking much questions, the service by them was great my family was happy, the room was bigger, comfortable and the resort is located so you can get easily to the places we want to go. You just have to ask them how […] to get to the places and they gladly get the information for you. We are sure we want to stay there again. Read moreGenuine Hotels.com guest review
Too many hidden costs for everything. Nothing came with roomGenuine Hotels.com guest review
"Don't stay here!"
I want to start off by saying that the staff was decent so it had nothing to do with them. 1. The room smelled awful 2. Looked nothing like the pictures 3. The bathroom was disgustingly dirty. 4. The hotel is located in a grimy neighborhood over 30 minutes from Disney. 5. Hotels.com said we'd been charged a deposit and then the hotel said they never […] collected it. 6. There's a "lobby bar" that was full of carnies who looked like they were up to no good. We left right away along with two other families who shared similar thoughts. Read moreGenuine Hotels.com guest review
The hotel was very nice and the room was clean. The waterpark appeared to be a nice thing for kids. My are up and gone, and it was pretty cold and rainy out so didn't use it. Might have used the Jacuzzi if it wasn't in the park and had to pay $5 a day per person just to use it. Should relocate it out by the pool so guests who don't want the park can […] use it. Room service was poor. First day had it, second none, third had to ask, forth and fifth only came in and made bed. Took the soap and didn't replace it. Had to go find some. But would stay there again. Read moreGenuine Hotels.com guest review
The staff was wonderful especially Julio, he was very accommodating. The water park should be included to the people that are staying at the hotel. Should not have to pay extraespecially when you are charging a resort fee. I don't understand what the resort fee was for.Genuine Hotels.com guest review
"Valitines day weekend"
FOR THE PRICE IT WAS A GREAT DEAL AND THE LOCATION WAS GOOD BECAUSE IT WAS VERY CLOSE O THE ACTIVITIES WE WENT TO. WHEN WE arrived at the hotel we asked to get moved to a higher floor they did but they put us in a room with two double beds which we didn't want so we moved back to our original which took about 3o minuets. Then the next day we leave and […] go out and come back that night we are locked out our room mind you we got back to the room around 11ish needless to say im sleepy and now getting upset. so I go to the front desk and they say since THEY didn't charge my credit card when I arrived I had to be charged. so I asked well why wasn't this done when I first got here and gave you guys my credit card the lady said the person who was working was new and didn't know, so I say so THAT YOU GUYS FAULT not mine, so since you guys as a whole didn't do your job I had to be locked out my room and walk up here with the temperature around 50 degrees so that night I was really ticked off. then we asked for NO room service meaning we didn't want to be bothered mind you check out wasn't until 11AM we here room service knocking on our door around 9am basically WAKING us up we weren't happy about that. But besides those mishaps the room was nice except the bed SQUEAKED and the floors were tile we asked for carpet on our floors. So all in all if the service is better we shall stay there again, Read moreGenuine Hotels.com guest review
"Great for a quick stay"
My fiance had to locate a place to stay for an emergency family trip. We had stayed here before so it was the logical choice since we knew the rates were decent and the place was cheap. My only real "beef" was that we had to extend our stay a few days and it was a 20 minute process in the lobby and we were almost forced to change rooms. & that the water […] park closes at 5 (WHAT?). Read moreGenuine Hotels.com guest review
"Ok but not great"
They didn't let us know that the water park was closed our whole stay for painting until after we paid and checked in The remote on the tv and bathroom door were broken The breakfast was lousy no hot tea or jam or much of anything else The only bright spot was the staff they were friendly and the price was right I don't think we will be staying there […] again Read moreGenuine Hotels.com guest review
We were going to my daughters weightlifting state championship event and this was the closest that Hotels.com listed. We didn't arrive until about 1am due to our work schedule. So we pretty much crashed soon as we got into the room. Checking-in was a ease but you will be charged a $6 resort fee which I think came to about $6.78. For the price of this […] hotel that wasn't an issue. The rooms were cleaner than I thought they would be for the price. Only thing try to get a room on the north side because we were on the side closest to were the exit is to the toll booths. It is loud due to cars stopping and going to pay the tolls. Other than that not bad few hour stay. We checked out that day about 9am. Read moreGenuine Hotels.com guest review
"Great water park hotel"
Great price. Good service. Nice rooms but old tv. Everything else was wonderful on a cloudy n little cold Thursday we enjoy the pool I will recommend it. For personal or family trip. Rite of the Florida turnpike exit n lots of stores to shop.Genuine Hotels.com guest review
Room was a No Smoking but smell like a Smoking Room..............Genuine Hotels.com guest review
Not so happy about the fact that I didn't know i had to pay extra for the water park and the information that hotels. Com gave me about the rooms was not the same ones I got there in the front desk. Not what bi expected.Genuine Hotels.com guest review
"The Flamingo Hotel"
Totally disappointed, room was dirty, there was a dead roach in the room, the AC was not working, it was very hot and humid in the room, we could not sleep all night. The TV was FAKE it was not a real TV, so we were not able to watch TV. We picked the phone to call the desk, the phone is not connected. I drove around to the front desk to complaint and […] to ,get another room, they said there was no other room. I wanted to cancel and leave, they wouldn't refund my money they said, I booked through your company therefore they wouldn't . We had to stay the night and left first thing in the AM. I would like to ask you for a refund. Read moreGenuine Hotels.com guest review
"close to turnpike - easy commute to Downtown"
Clean, comfortable, quiet ... all I was looking for!Genuine Hotels.com guest review
"Close to Mecum"
This is always our go to hotel when we go to Mecum Kissimmee. Close enough to go back and forth, quiet, clean and wonderful staff.Genuine Hotels.com guest review
we stay in this hotel was very good we like because is very clean, have fun stuffs,safe the personal work there very friendly We like to comeback.Genuine Hotels.com guest review
My kids and I just stayed over night but Everyone was very nice. The room was clean and nice alsoGenuine Hotels.com guest review
"was not happy with thr service"
The room had roaches and the front desk did assist with the problem.Genuine Hotels.com guest review
"waterpark is nice but room just ok"
I was just on a romantic getaway and looking for a room with a jacuzzi and it was a nice jacuzzi but room needs updating and could have been more clean.Genuine Hotels.com guest review
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