This was a total misrepresentation of what the hotel really looks like. Ms. Laudre at the front desk is rude! The room smelled like warmed over death. Had to buy air freshener just to sleep in it. This is the worst hotel I have ever stayed in. Picture online is so bogus it hurts.Genuine Hotels.com guest review
"Room clean and simple"
Required a fee for the use of the pool and the internet. No internet in building 6. When I asked for assistance, it was suggested that I try to sit outside. Not the best neighborhood overall. Tried it very briefly and still no internet success. Would probably rate it a 2 hotel as they are doing construction and the building overall is older.Genuine Expedia guest review
"The Letdown Lodge!"
We were not aware that the water park was closed when we booked. Very disappointed kids. Looks like it would be lots of fun when open. Great staff and clean and comfy.Genuine Expedia guest review
"it was right off 192.,verry convinient."
pretty good ,considering they where remodeling.the employees where kind and pleasantGenuine Expedia guest review
"Nice Hotel with friendly staff"
Hotel just under restoration freshly new painted. Very friendly staff. Great value for money.Genuine Expedia guest review
"Not worth the money.."
I think that the ad on Hotels .com make this hotel look beautiful when it's really a low quality hotel. I will not stay again or reccomend it to anyone.Genuine Hotels.com guest review
exellent place to get away. Staff very courteous and open to solving any problem. Would stay there again in a heartbeat, but this timw bring the rest of the family. Nice waterparkGenuine Hotels.com guest review
"Easy 'last minute' booking"
We needed last minute booking for one night, after a bad experience at another hotel, and hotels.com had a 50% off special for this place. The price was great! When we checked in, the staff was very friendly and helpful. It looked like the hotel was going through some renovations, but nothing that affected our stay. The room was clean and felt updated […] (although we later learned that it had not yet been renovated). The beds were very comfortable! The only downside to us was the all tile floor - a bit cold on the feet in November. We were not able to play in the water park - it had been closed earlier in the day due to rain and lightning, and was not reopened once it passed. That was a bummer for our kids. But otherwise it was a great 'last minute' find, and a great price!! We will definitely keep it in mind the next time we need a hotel in the area. Read moreGenuine Hotels.com guest review
"Get what you pay for!"
The room was clean, but other than that not many positive things to mention. The beds were hard and the pillows were TINY. The worst were the thin rough towels. Our shower head was broken and the card entrance to our door quit working. They fixed the shower head quickly, but when we called for the door while locked out they tried to tell us it was the […] card and not the lock itself. I knew better and after finaly coming downing he agreed and rather than fixing the problem he told us to call them in the morning. So we couldn't leave the room for the rest of the evening without 1 person remaining behind so we wouldn't be locked out. Read moreGenuine Hotels.com guest review
Had a great time in Orlando at the Flamingo. The water park is very nice, very clean. Tiki Bar food is delicious! The staff was so very helpful and nice. Couldn't have asked for better service!Genuine Hotels.com guest review
"Not what I expected"
Really surprised at condition of room,wall sockets unsafe,carpet old and dirty hotel rooms need a serious upgrade for the price $147 per night,wayyyy overpriced.Genuine Expedia guest review
Had to change rooms the first day, a/c wasn't working, was way to hot in there. Then the second room, the t.v. in the living room wasn't working and on my last day, the kitchen sink flood from the bottom. I stay for 4 nights and I had a family suite. Other then that, the customer service was great and the manager was nice and fixed everything right […] away. Read moreGenuine Hotels.com guest review
"close to al must see places in my jurney"
exelent place to stay close to all parks me and my wife felt very take care off thanksGenuine Hotels.com guest review
"Good for kids"
The hotel was good for kids for a family of four... Cleanliness was not the best but for the price it was ok.Genuine Hotels.com guest review
Horrible experience, filthy place, very bad service, the guy in the front desk kept my ID and called me at midnight to inform me that he had my ID and told to come down and get it instead of taking it to the room... the carpet is super dirty, my one year old baby had allergies due to the dust and smell like crocoroch all over the place. This hotel is […] super expensive for the kind of service that you received (Should I say no service at all), we rented a room for 4 people and they only gave us 1 key because it was the only one left... unbelievable. I'm from miami and we come very often to orlando and this is the first time I feel very disappointed by the hotel... Don't waste your money, this place is absolutely discusting. Read moreGenuine Expedia guest review
Overall cleanliness is decent. Close quarters to highway and right off of the noisy FL Turnpike. IT is due to get a makeover and major renovation, but considering the circumstances ,it was clean and staff was friendly.Genuine Hotels.com guest review
"Jacuzzi but no fun"
there was a nice 2 person Jacuzzi in the room but no hot waterGenuine Expedia guest review
"Go for the water park"
The room is nice clean and was comfortable after being on the road all day. However the enviroment in which the hotel is located does not feel or look like a vacation setting. My kids loved the waterpark so if ur looking for entertainment it serves its purpose. Not much of a resort.Genuine Expedia guest review
"Read the fine print - Water park closes at 7pm"
While the hotel staff was friendly, the inconvenience of the water park closing at 7pm should have been more prominent in the advertisement. That was the entire reason we picked this hotel for the kids and it was a bust. Will never go there again - for the money a terrible trip for us.Genuine Hotels.com guest review
After the front desk made a mistake and forgot to charge me for a pet fee I was called three separate times from 8:30 pm - 9 pm. I was asked if I have a dog. Called back and asked to move rooms to a pet room. (kids were woken up). Asked to come down stairs and pay the fee. I came to pay the fee and was comfronted by Jordyn who says he is a man and pays […] his debts. He also insists on walking back to my room to discuss not paying after I paid the fee. Read moreGenuine Hotels.com guest review
The hotel was nice but it needs some new renovation.... other than that everything was good and food was great!!!Genuine Hotels.com guest review
No towels in room, ugly neigborhod no easy access, buffet food not worth it. For the price you can get better deals.Genuine Hotels.com guest review
"Worst experience ever ... do not waste your money"
First off the pictures on hotels .com are very misleading . When we got there it felt shady already because you can hardly tell where the entrance to the hotel is . it looked kind of abandoned from the street . Once we got there and wanted to check in there was some kind of chaos going on the sheriff was I the lobby and everything . I waited almost […] 10 min before someone acknowledge me . Once I checked in I was informed that the waterpark would be closing soon . which was one of the reasons we even considered the hotel . We got to the room and it was not like anything they advertised , it was small it smelled awful like paint and wet dog .Honestly we check out immediately . we did not even spend the night . although the office staff tried to upgrade the room ,there was nothing else for us to do there. In my opinion they should up date their pictures and rename their self because its far from a resorts its a motel with resort like amenities at best . I would never stay there again and I would discourage you from doing the same Read moreGenuine Hotels.com guest review
Nice hotel. Nice water park. Many entertainment Facilities. Nice Restaurant. Close to Disney parks. Fair rates. Staff is helpful and very attentive.Genuine Expedia guest review
Hotel seems abandoned, water park is overrated, no wireless. They make the room everyday, towels, bed setting was clean and floors were ok. Food was not good and way overpricedGenuine Expedia guest review
"very clean room"
The room was very clean and spacious we had the King Jacuzzi suite and loved it we will be returning for another peaceful weekend getaway really enjoyedGenuine Hotels.com guest review
Horrible. Is in the middle of no where.. Don't let those pictures trick you.. Hotel does not look like that at all.. No store.. Rooms are old, smelly & disgusting.. We were not able to stay with our family at all.. The entrance of hotel had a horrible smell.. Staff was not helpful at all...Genuine Hotels.com guest review
Workers were scraping paint on. Pathway celling no caution tape scrapes were every were spray painting outside walls. bath room was aged to say the least it needed and upgrade but years ago..Genuine Hotels.com guest review
"Deceiving pictures, needs to correct"
The hotel online pictures are very deceiving, the waterpark was ok but the hotel did not deliver what it promised online. It was obvious that this hotel is going through some repairs... Much needed.Genuine Expedia guest review
The staff at the Flamingo Waterpark Resort were very friendly and helpful. The hotel was in the middle of renovations which made my stay a little less pleasant than hoped. The renovation/construction workers were polite and didn't interfere with our stay at all. The hotel is conveniently located at the exit of the Florida Turnpike but the entrance is […] practically hidden and could be easily missed! The property from the road to the building needs to be manicured as it is overgrown and not enticing to travellers. The waterpark itself "looked" like it might have been fun but because the hours it was open were so short (10-6), we were unable to use it. I think they could and should have the waterpark open longer - perhaps even the same hours as the pool itself. The hotel room was basically clean and I'm not actually complaining but rather making an observation: There was "writing" all over the ottoman where someone's child had gotten hold of an ink pen at some time. I think maybe that ottoman should be replaced. There were a couple of "stains" on the carpet where things had been spilled and not cleaned up soon enough. Perhaps a deep shampoo then steam clean is in order for some of the rooms. The jacuzzi was nice to have at the end of a long day but the water had an odor to it and some sort of placque-like material was loosened with the jets, ruining what was supposed to be a relaxing soak. All in all, we liked the room and would gladly book a room there again. Read moreGenuine Hotels.com guest review
"Strange place, but acceptable"
The lobby and rooms were OK. Actually, the room was good size. But I felt like i was the only guest. They had caution tape around the parking lots. Kinda creepy. I never saw another guest. Overall, it was suitable for my needs.Genuine Hotels.com guest review
"Hotel meant for people with kids only!!"
The reception staff is great. They do their very best to be very accommodating. The housekeeping does not honor the "Do Not Disturb" designation. The room was a decent size but the carpet and furniture was well worn. I chose this hotel because of its proximity to a wedding I was attending, but had it been any other reason I would most likely not have […] picked this hotel. However, I will admit that if you are a family with kids and you are looking for an affordable way to take your kids to the Orlando area this hotel is perfect for you. With an on-site water park, music, fun and games all for a low admission cost. Read moreGenuine Hotels.com guest review
"Pictures are deceiving"
Don't judge this hotel by the pics. They look good but it isn't. The water park is ok.Genuine Hotels.com guest review
Fantastic my druthers like this place. She so happy with the wether parkGenuine Expedia guest review
"Needs alot of work"
3rd floor a/c doesn't woek well when all rooms are full.. nice water park thoughGenuine Expedia guest review
We had a rough start room was hot refig did not work nasty carpet. Not the room I reserved way up on 3rd floor. After speaking with the manager it was taken care of right away. They moved us to the 1st floor no carpet room was cool service was awesome . We enjoyed our stay and would go again.Genuine Hotels.com guest review
"Affordable hotel for my family !"
we were in the hotel for 3 days. I went with my mom and two daughters, 10 and 12 years . they all liked the pool and waterpark. My mom liked the breakfast buffet. We stayed at 3er floor suite with a balcony and waterpark view. A lot of space. very clean and comfortable. The staff were professional and friendly.Genuine Expedia guest review
"this place is no good"
No A/CGenuine Hotels.com guest review
We enjoyed our stay, staff was always willing to assist and Transportation services was good and very friendly. We would visit again.Genuine Hotels.com guest review
"Nice Hotel But ..."
This is a really nice hotel but there are some issues. The water park has really limited hours. Most days it was closed by 7PM. We were only able to use it once. If you are planning to go to Disney or other amusement parks during your stay, you won't be able to use the water park nor the pool (which closed by 10PM). We had really looked forward to going […] swimming after returning from Disney and other amusement parks. This was not possible. The location is off the beaten path (about 25 minutes from Disney) and while this didn't bother me before booking, upon arrival we realized that there were few late night restaurants available. The last downside is the water temperature. It was barely warm. Showers were quick. Also, we lacked a table in the room so it was hard to eat quick meals without (the kids) making a mess. On the plus side, our room was really clean and nice; the staff was polite and helpful; the mini-fridge was double the size I have previously experienced; and the water park was really nice. This was a family friendly hotel. I would recommend this hotel for a weekend getaway for families who could fully enjoy the pool and water park. Read moreGenuine Expedia guest review
"The worse hotels and service in Orlando"
Please do not stay on this Hotel. Service, rooms, pool and everything esle is just ugly. The photos on the website do not show the real hotelGenuine Hotels.com guest review
"Hotel was dirty and the service was terrible"
the room was not the one we asked for, the service was terrible and the front desk not friendly at allGenuine Expedia guest review
"Shuttle driver Carlos the best !"
Family place, affordable and a lot of fun for my kids. Value & fun what a family need. After a long day at Disney the waterpark and the pool was great !Genuine Expedia guest review
"Didn't appreciate all the rust!"
The food and staff were great… but all the fixtures in the room were covered in rust it was quite disgusting. I personally won't be staying there Again!Genuine Expedia guest review
The hotel is less than 1 mile from the county jail so you are surrounded by bail bonds offices. The locals in the surrounding neighborhoods use the waterpark and bring their entire family, 15+ kids! Also, the waterpark admission is NOT included with the room rate. They charge you $15/room. Upon arrival and check in at the hotel, you are also charged […] $6/person staying in the room for bath towels and wash cloths. The pictures are misleading as everything is in need of repair and maintenance. The bathroom sink is a single sink attached to the wall with no vanity. Read moreGenuine Expedia guest review
"Hotel looked rundown but kids had fun"
When we first pulled up we felt the hotel was rundown. They are doing renervations so I hope that will improve the hotel. Everything was extra. Had to pay some type of tax each day at checkin. The internet wasn't working properly. To use the waterpark that was extra as well. There was buffet breakfast. The bar near the waterpark served lunch and dinner […] but the menu was very limited to like burgers, pizza, hot dogs, and chicken. The vending machines weren't working properly nor was the arcade ticket machine. The kids did have fun at the waterpark and enjoyed the extra activities that the waterpark did with them such as musical chairs, water balloon toss and hola hoop contest. The waterpark closed at 8 pm (Fri) and (Sat) but luckily their pool was open till 10. Read moreGenuine Expedia guest review
"a Family place"
My stay. Was great. My family and I had a wonderful stay. The place was clean and well organized. Thank you for a good timeGenuine Expedia guest review
"Good time for the kids !"
The staff was very friendly and helpful. room was neat and clean. we enjoyed the waterpark during our stay. thank you.Genuine Expedia guest review
"NEVER GOING AGAIN"
WE LEFT THE HOTEL AFTER 2 DAYS OF AGGRIVATION BECAUSE THE WATERPARK WAS CLOSED AND THE SHUTTLE BUS TO THE PARKS WERE SHADY AND WE ENDED UP SPENDING A TON OF MONEY AND AGGRIVATION TO GET TO AND FROM THE PARKS. please just save your money. ruined my first few days of vacationnGenuine Expedia guest review
"Has potential but needs to get ot going"
I picked the hotel because of amenities gym fitness center amd water park slides.... Water slides were broke because of a thunderstorm and they didnt know when it would b fixed the fitness center was 3 cardio machines...thats it....staff was nice just seemed a lil lowbudget not 3star hotel..had to leave after 2 nites to a 4.5 star hotel that had all […] the amenities I needed...maybe in a months to come it will be what I expected..but not now Read moreGenuine Expedia guest review
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