Reviewed by a Hotels.com guest on Feb 28, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"THANKS FOR YOUR KINDNESS AND CARE YOU SOWED US! :)"
I would like to thank the staff at Microtel Inn & Suites for taking care of my sick mother. We were going to the U hospital but got delayed by a day with weather. Made the reservation thru expedia and when we arrived seeing the struggle my mother was in and could hardly walk. The shuttle driver ran to the door to help me and my mom. He even carried […] our bags from our car to our room. They we able to give us room on front floor which was very nice of them even though they have an elevator. The front desk even gave us the keys to our room so my mother could go in her room and lay down first before checking in. Touched by the care of the staff at Microtel, I wanted to leave a tip but they both refused saying "it was their duty and they couldn't accept money of doing their job" I was really touched. Later I found out the driver was the G.M of the property, he is surely leading by example and it reflects. In the morning again, a different driver come to our room to carry our bags to our car and made sure we knew where we were going & how to get there. Breakfast was excellent, room was nice, clean, big and comfy. My mother felt just at home during her stay at the hotel and wanted to personally thank the staff at Microtel Inn. I will be back at this property again. They have won my heart over with their care and respect of their elders. I will be back at this location as we travel to SLC quite often. I will also be telling everyone the generosity of this hotels staff and management. Read moreGenuine Expedia guest review
"This is the hotel if looking for airport property!"
Perfect stay! Stayed here for 3 nights in December. The room were nice, big and clean. The front desk was very efficient in helping us,giving directions to restaurants in the area, attractions and must see sites. They even went out of their way to make sure we knew where we were going. Downtown is just about 10 minutes away. Being closest property to […] the airport there was no noise from freeway or airplanes flying in and out of airport. Breakfast was a pleasure with great presentation. Definitely stay here if looking at a airport property. Clean, fresh smelling, friendly staff and free breakfast with great value! I will be back for sure, you have renewed my trust for Wyndham properties. Thank you Read moreGenuine Expedia guest review
"Beautiful Hotel"
I was in a single bedroom, so beautiful! Really comfortable and the price for the room was great! I will definately be staying there agin if I ever go down to Salt Lake City again.Genuine Hotels.com guest review
"If you don't mind a dirty bed..."
I am such an easy person to please at a hotel/motel. All I want after a 12 hour drive is a clean bed...I don't need a clean bathroom, clean floor or even a Continental breakfast. My boyfriend and I stayed here on a trip to CA and we booked it because they allow dogs and we had ours on this trip. We stopped in on a Tuesday night and the room was fine--nothing […] fancy but I was happy with it. On our trip back we stayed here again and they ended up giving us the same room. When we opened up the bed that we had slept in five days before...it was dirty!! It still had our dogs (or we hope it was our dogs) hair in it!! This is absolutely unacceptable. This is just a warning to anyone thinking about staying here! If you don't mind a dirty bed, the rest of the hotel is acceptable and in a great location. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to airport"
It was a good, clean hotel. The front desk staff were friendly.Genuine Hotels.com guest review
"Blood stains and bleach"
The staff was pleasant but the room was gross. Big stains on the windows seat and blood stains in the bed.Genuine Expedia guest review
"FORGET SUPER 8/AIRPORT. MICROTEL IS WAY TO GO!!"
I was a regular at SUPER 8, after last horrible experience their (dirty, smelly, felt I was being a pain when I had a question for front desk or checking in), I decided to give MICROTEL INN a try. I must say, I was VERY IMPRESSED and beyond satisfied, I was treated as I was the only guest while I was at the front desk. Check in was a breeze into a warm […] welcoming lobby. The staff was very friendly, accomodating to our each request and the shuttle driver went extra mile to make sure we were able to get where we wanted to get. The room was super clean and fresh smelling. Breakfast in the morning was more than the usual continental breakfast, they had eggs, waffles etc. lot of choices for both old and young travelers. I am in slc 15-20 days out of a month for business trip and I couldn't be happier with my stay. I would personally like to thank the management and the staff at MICROTEL INN for taking such a good care of me and still believing in the old golden rule of good customer care. I would be back and would recommend this hotel to anyone over SUPER 8/Airport. Read moreGenuine Expedia guest review
"Comfortable"
We only stayed one night. It was satisfactory.Genuine Hotels.com guest review
"stinky dirty and over priced"
will not go backGenuine Hotels.com guest review
"Good overall, good value"
Only complaint is that the shuttle was not running. Make sure and call the front desk to schedule a pickup and drop off prior to arriving or departing the hotel otherwise get a cab and have the front desk reimburse you.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Value"
The bed was clean and comfortable and the staff was friendly and helpful. The airport shuttle was prompt. Good value!Genuine Expedia guest review
"Convenient and practical"
The motel was conveniently located by the airport for a safe night's sleep before leaving the next morning. I had a pleasant conversation with other professional guests at breakfast.Genuine Expedia guest review
"good"
goodGenuine Hotels.com guest review
"Airport layover"
Friendly staff. 5 min shuttle ride to the easy access airport!Genuine Expedia guest review
"Doesn't get better than this!"
Amazing place. Beautiful hotel, clean, friendly and safe. Checked in was quick and super easy. All requests were honored. Front desk was friendly even after check in. We were greeted every time we passed by the lobby. No noise from the airport even though they share a fence with the airport boundary. Breakfast in the morning was well stocked, area was […] clean and tidy. Lot of choices for breakfast compared to other budget hotels. Great value for money. Beds were super comfortable and extra towels are always a huge plus. Will be back to see you guys again in few months. Highly recommended if your looking for good value, safe place with friendliness and cleanliness as your priority to stay for night or two. You've won us over!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Comfortable and Clean"
Our rooms were clean and comfortable. We could hear the planes from the airport, but it wasn't too bad. We would stay here again if we are in the area.Genuine Hotels.com guest review
"Great Stay. Awesome staff and housekeepers"
Great little place. One of the best we have stayed at recently. Staff and front desk was great. Very accomadating to all our needs. Went above and beyond regularly during our stay. Breakfast was plenty and rich. Staff was happy and housekeepers were just great. They cleaned the room spotless and were more than willing to go above what was needed. I […] will stay here again over any other hotel in the area. Being a picky room picker, this hotel didn't give me a chance to complain at all. Management is doing good to keep this place running great and efficiently. WIll recomend to family and friends and people looking for airport property in SLC in general! Great value!! Read moreGenuine Expedia guest review
"Great!"
This hotel was perfect. Going in, we knew that the room was going to be smaller than the average hotel but that wasn't a problem at all. We only stayed for one night but honestly, would have stayed longer! Yes, there were a few nicks in the desk and loose wires, but that's not something to go completely bananas over. There was also a wide variety of […] foods for the complimentary breakfast. Overall, the room was clean and exceeded expectations. I would definitely stay there again! Read moreGenuine Expedia guest review
"Fantastic hotel I've stayed at in years!!"
Great hotel we have stayed at in a while and I travel 2 out of 4 weeks all around the country. At check in the staff was friendly and welcoming. They offered free coffee in lobby at all hours of day which was great addition. Lobby was clean, walking to my room- carpets were clean and had a fresh smell in hallway which extended to my room as well. The […] room was spotless with extra towels. Called the front desk to request extra in-room coffee packets and a gentlemen was up within 10 mins to bring me 3 bags of coffee. Service was fast and friendly. Breakfast in the morning was plentiful with lots of choices. They had some breakfast out at 5am for people checking out early!! Wanted to thank the management for running a great place but I checked out at 7am and no manager was on duty which was understandable. Best place to stay at if looking for a Salt Lake City airport hotel. Will highly recommend to family and friends and whoever looking for a hotel in the area. Shuttle service was prompt and helpful. Read moreGenuine Expedia guest review
"LACKING BASICS"
No coffee maker, no hair blower,dryer, hbo guide 1 month old, no tv channel guide or hotel general information packet, breakfast opens@6:30 am,not much good for people leaving early, convenient off ramp going west off 80 to hotel,on ramp miles away thru industrial complex to get back on interstate 80. Night clerk gave bad instructions on how to get […] back on west bound 80. Night clerk did what she could to round up above items before we turned in for the night. Will not stop here again, nor will we use this hotel chain again! Read moreGenuine Hotels.com guest review
"Quiet"
A nice quiet place to stay. It is close to the airport and convenient to the freeway.Genuine Expedia guest review
"A bargain!!!"
A great bargain by the SLC airport and the shuttle service was very good & punctual!!!Genuine Expedia guest review
"stay before flight"
had to catch a flight early room was comfortable liked the way they had the hallway blocked for the smoking roomsGenuine Hotels.com guest review
We stayed at this hotel at the beginning and end of our vacation. The room at the end of our trip was on the first floor and was much beter than our second floor room in the beginning of our trip. The second floor room was old, the phone did not work, and the room needed to be updated.Genuine Hotels.com guest review
It was $10 more to stay at a better plece just as close.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The price of the hotel was good. But I was not happy about the condition of the hotel. It reminded me of a bad motel 6. Next time I will stay somewhere else.Genuine Hotels.com guest review
"Nice place to stay."
Very nice facility. Rooms were clean and the halls and lobby nicely maintained. The management was very courtreous.Genuine Expedia guest review
"Double check shuttle schedule"
Great experience except for one potential problem not directly related to the hotel. When I called hotels.com, they said the shuttle ran 24 hours. When I got to the hotel, I saw that the shuttle only ran until midnight. That did not affect me as my flight landed at 10:00 PM, but could cause problems for others.Genuine Hotels.com guest review
"Ok - cheap"
I would not choose to stay here if I have other choices.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"PERFECT HOTEL. WILL STAY HERE AGAIN!!"
Stayed at this hotel just recently, one word "AMAZING". Great staff, I got greeted each time I went by the front desk which felt great. Room was nice, clean (trust me I am a crazy cleanliness freak) linens and beddings were top notch. Carpet in hallway seemed clean to me, maybe they had carpets shampooed shortly after the person underneath wrote his […] review. My room had a fresh smelling febreze. Breakfast was great, area was stocked and being cleaned constantly. One maid seemed to be dedicated to breakfast area only which was great and presentation showed. Although a meat option would be great for breakfast, but it is a 2 star hotel and you can't expect 4 star hotel breakfast options. All in all, great hotel, clean, comfortable, friendly, quiet and worth the price. Will stay here again and recommend to friends and family. Read moreGenuine Expedia guest review
"Not Worth the Money"
The hotel lobby had a number of stains on the carpet, the room itself didn't seem clean as there were stains on the furniture and holes in the lino in the bathroom, the hotel was out of the way and not near any restaurants.Genuine Hotels.com guest review
Staff was somewhat lazy. Could not get printer to print flight pass and desk help did not even attempt to get up and look into the matter. Felt like I was in a dormiitory instead of a hotel room.Genuine Hotels.com guest review
"Hotel doesn't care about guest requests"
Even though we requested a nonsmoking room, we were given a smoking room, with an old cigarette on the floor next to the bed. The room smelled horrible. We asked to change to a nonsmoking room, but the front desk told us there were no other rooms available. After a long trip we stayed at the hotel for the night, but we will never do it again. In addition, […] when we were checking out, we left a note for the manager, but no one ever got back to us. Read moreGenuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you so much for taking the time out to write us a review. We take feedbacks very seriously from our guests. Upon reciept of your review, I did some investigation as to why you were given a smoking instead of the non smoking room that you had requested online. Upon researching, I found that your reservation had come in as a smoking room in our system, unfortunately, we were sold out that night which didnt allow us to change reservations, otherwise we would have upheld your request and switched to a non-smoking room. Thank you for adding a picture, I had a meeting with my head maid today and we discussed why there was a lapse and provided them with additional training to be more careful in cleaning a room. We pride ourselves on cleanliness and it is one of our top priority for our guests. I got your message the morning when you had checked out and left a voice message at the number provided. Please feel free to give me a call with any questions or concerns. I hope we will get another chance to surpass your expectations.
"Not a good bet."
The hotel had good reviews so I booked it. When we walked in the lobby was dirty. Carpet was soiled and the tops of trash cans were caked with food or something. Almost walked out but went on to the room. The room seemed clean but the the hallway to the room didn't.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for taking time out to write us a review and letting us know how we are doing. Feedbacks are very vital in our industry and we depend on them to see where we lack. We just recently had our carpets shampooed in the hallways and in each room. Unfortunatley, you had stayed few days before we were scheduled to have our carpets deep cleaned. i am happy to hear that you found the room to your liking. We are working constantly to deliver the best experience possible and we hope your next stay with us will be worthwhile. We hope to see you again soon!
"Adequate"
Adequate for an overnight stay. Noting special. Poor t.v. Clean room but dirty carpets in the halls. Average breakfast.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for taking time out to write us a review and letting us know how we are doing. Feedbacks are very vital in our industry and we depend on them to see where we lack. We just recently had our carpets shampooed in the hallways and in each room. Unfortunatley, you had stayed few days before we were scheduled to have our carpets deep cleaned. We are working on our breakfast menu and plan to add few things so our guests are satisfied with our morning service. We hope to see you again in near future and I promise you will see a big diffrence. Thank You
"Book here is you're desperate!"
Room had a slight smell like old stale clothes! There was a fly in the room that was annoying as well. Otherwise bathroom and bed linens were clean. Walls were thin and could hear even normal conversation. Wont stay here again!Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for writing us a review. After reading over your review I had a meeting with my head maid to determine the cause of your room not smelling fresh and clean. More training was provided to our housekeepers to make sure when are rooms are delivered to our guests, the room should have a fresh and clean smell otherwise that room be put out of order till the problem is fixed. I am happy to hear you liked our new linens and new beds! We hope to see you again in near future and hope to exceed your expectations.
"Close to airport, but you can't hear the airplanes"
Nice rooms, no noise. Our toilet clogged and I called the front office. They said they didn't have anyone to fix it until next morning! I convinced them to just loan me a plunger. Good breakfastGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for choosing us to stay at Microtel Inn & Suites. We value guest feedbacks and take them very seriously and discuss them as a team in our monthly meetings. I am sorry to hear that your toilet had clogged up, I have instructed my night staff to be more proactive in these situations and try to resolve the problem as quickly as possible. Yes, we get lot of compliments on how there is almost no airplne or freeway noise in our rooms and I am glad to hear that you found the same. I am happy to liked our breakfast menu which includes eggs, waffles, danish's, variety of cereal, etc. We hope you will choose us again next time your in salt lake city. Thanks
"Convient close to airport, clean and nice"
Great hotel to the price very convinient close to the airport. Excellent service. Rooms nice clean and comfortable. Breakfast cheap - on the low end.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for being our guest. I am happy to hear that you liked our rooms and the cleanliness of our hotel. We strive each day to deliver best possible. We are working with diffrent vendors currently to see how we can deliever better quality of breakfast items. Dont forget to take advantage of our airport shuttle (free) next time your in town. Thank you and we hope to see you again!
"Simple, clean, reliable"
Every Microtel we have ever stayed in has been clean and functional, with helpful staff. It has always served our purposes extremely well.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for writting us a review. I am happy to hear about your great experience with Microtel Inn around the country. It makes me proud to be part of such a great company thats guest focussed. We will like to invite you back to Microtel Inn & Suites/ Airport - Salt lake City.
Was just there overnightGenuine Hotels.com guest review
Rooms had a smell,no swimming poolGenuine Hotels.com guest review
"Great hotel"
Friendly staff. Comfortable clean room.Genuine Hotels.com guest review
"Very impressed guests"
We could not have been more satisfied! We hadn't been in our room very long when the toilet began to overflow. We called the front desk and "Trish" said, "I'll be right up with a plunger and towels." Actually, the first thing she said is, "Would you like me to put you in another room." We were fine where we were. She came right up and she and my husband […] had the toilet unplugged and the floor clean in less than 2 minutes. Trish is a real asset to your staff, AND we had a great night's sleep! Read moreGenuine Hotels.com guest review
"Just right"
It was just what we needed, great price, and the waffles at breakfast were a big hit.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Salt Lake City Airport Thank you for writing us a review. I am happy to hear that you loved our waffles. They are everyone's favorite. We hope to see you again in near future!
I liked that they had a airport shuttle, and let me leave my car at the hotel for the week for a nominal fee.Genuine Hotels.com guest review
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