Park Inn by Radisson Cardiff City Centre - Cardiff

The hotel was conveniently located in the city centre, close to the St. David shopping area, and very close to the main tourist sites (Cardiff Castle, Nat'l Museum, etc), as well as the train station. The staff was very helpful. The room was clean, adequately sized, and had all the amenities one needed. The rate was expensive, but this was because I […] was in town during a very popular rugby match, and I was really lucky to have found any room at all in the city centre. I am sure the "normal" rates are comparable to a hotel of its quality. It is a three star hotel, but arguably could be a four star hotel. Read more

Genuine Hotels.com guest review

I was impressed with the service, because when it was reported that the tv was not working, a member of staff immediately came to assist although the electrician did to arrive until 9 00 am. I stayed for just three days and found the parking fees to be very expensive, adding to the nightly rate of the hotel. However, parking fees in Cardiff are generally […] high and finding a parking space near to the hotel is unusual. On the Sunday night, I found it hard to sleep due to the noise of music until around 00.30 am. On the whole it was a pleasing stay and I would recommend to others. Read more

Genuine Expedia guest review

Once I got to the Hotel, I fell in love with it. Its mixture of pure white and red colours are ecstatically pleasing to the eyes. The rooms are well laid out and very clean. The finishing and details of the room is beautiful. Nice big and comfortable bed with beautiful backboards and lighting. I loved the coffee pot and the excess coffee and tea supply […] . Would have liked to have complementary breakfast but I was more than satisfied. In the evening, there was live music for about an hour. between 5-6 pm i think. Also its very close to the ST.David Mall and other shopping and activities including a movie theatre. Overall, I will highly recommend this place to everyone. Read more

Genuine Expedia guest review

The entry and looby areas of the Park Inn are very nice. The rooms are clearly a bit dated. One comment is that there was no thermostat to regulate the room temperature. In Wales, the temperature is usually not a problem but it can be (and was) humid during my stay.

Genuine Expedia guest review

Several small but important details missing for a quality hotel: 1) Place cards that should explain the function and setting instructions of the safebox were NOT inside or on top of the safe itself, but desk/reception insisted they should be there without any further advice on how to use 2) The bar had only Stella Artois on tap at 8 o'clock in the evening […] and no other beers or ales to be had for guests 3) The hotel bar/restaurant had a 10 o'clock shut down listed in its menu, but one night decided to close early without any notice to the guests at 9 o'clock. There were no visible vending machines or places to get a snack within the hotel, so one had to venture out into Cardiff center near the Queen's Arcade, where most pubs stop serving food at 7pm. Read more

Genuine Expedia guest review

I booked the hotel due to availability in Cardiff on that night. The reception area was very contemporary and I was thrilled that I had made the choice. Upon arriving in the room, the window view was of air conditioning units - I contacted the front desk who stated that I could change if I so decided but the other option was A room looking at the back […] of John Lewis - her customer service skills were much to be desired. I told her I would get back to her. the beds were very uncomfortable and we hardly got any sleep. We had to ask the bar staff everytime we wanted a drink. The staff in general definitely needed some lessons in 'Customer Service Skills' and maximizing on the business in front of them. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

excellent

Genuine Hotels.com guest review

pleasant comfortable stay good value

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

First of all I turned up at 2pm and then told checking is not untill 2:30pm even thou hotel.com states 2pm, however I was pleased that my room was upgraded to business class room so I could book in at 2pm. The room was comfy and clean except for the bathroom! The floor had not been cleaned and there was toe nail clippings on the floor. Also the corodors […] were still full of cleaning trolleys and dirty laundry at 3pm making the hotel look messy and very bad at time keeping. Also be carefull of the time when you use the door to gain entry into the building from the car park. Rang to gain entery at 11:30 and no answer even thou there was someone on the desk when I used the main enterance. Read more

Genuine Hotels.com guest review

Had a great stay in the park inn room was lovely big and clean .we had adjoining doors which was great for us friends . Breakfast was nice and the price for hotel was great booked early . Will defiantly stay again .

Genuine Hotels.com guest review

Very clean and nice rooms. Service was excellent. Would stay again and recommend to friends

Genuine Hotels.com guest review

Have stayed at the Park a few times. Great location for concerts. Staff always very friendly and helpful. Would recommend to anyone

Genuine Hotels.com guest review

Perfect spot for a girlie weekend,as it was 2 minutes to the shopping centre. Room a bit too warm as no air con so had to have window open, which we then got a lot of noise from the road . Breakfast was good and staff very efficient and friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Fantastic location, friendly staff, clean rooms, lovely breakfast service and all for a very low price.

Genuine Hotels.com guest review

rooms were excellent, beds comfy and quiet overnight. perfectly placed to get around the city. breakfast was fantastic as was service. At the price this hotel is highly recommended.

Genuine Hotels.com guest review

Overall - service good, rooms could be cleaner, breakfast disappointing.

Genuine Hotels.com guest review

I found this hotel to be excellent overall. My room was comfortable with an enormous bed and was very clean: as was the rest of the hotel. The staff were friendly and with an excellent local knowledge. The food in the restaurant was of a very good quality and was replenished regularly. Would definitely stay here again as the location was right in the […] middle of the city. Read more

Genuine Hotels.com guest review

We had a brilliant stay in this hotel. It was clean and comfortable. Nice size room. Staff were amazing nothing was too much trouble. Breakfast was good plenty to choose from. Would definitely recommend this hotel.

Genuine Hotels.com guest review

Excellent location with friendly staff, well presented rooms and good breakfast. Really good value for money. Would recommend.

Genuine Hotels.com guest review

great location, bargain price including all you can eat breakfast

Genuine Hotels.com guest review

Very well located for city centre. Clean room,pleasant staff and lovely Breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Restaurant is quite expensive, although the food was excellent quality. A good hotel close to all local amenities and the rail station. I would definitely stay there again.

Genuine Hotels.com guest review

enjoyable hotel stay in a wonderful city

Genuine Hotels.com guest review

Friendly service. Good breakfast

Genuine Hotels.com guest review

Not as good as last stay. Booked a double room but got a twin. Terrible smell of damp in room, problem in bathroom, water wouldn't drain from bath. However, would stay there again as I think I was just unlucky this time and the hotel is in such a good location with an excellent breakfast.

Genuine Hotels.com guest review

The hotel was great,the staff were very efficient,the hotel room was spacious and clean,parking underneath the hotel was ideal,the location was great for all the shopping places and restaurants

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location and good service from members of staff working there. Found the room to be smaller then what i usually expect and the beds had badly fitting sheets placed on them. Would stay at its better cousin next time, Radisson Blu.

Genuine Hotels.com guest review

Parking was a bit of a nightmare as the machine only takes exact coins and was having problems accepting our particular notes, so had to go all the way up to reception get correct money / new notes to put in the machine, very limited parking space. Hotel reception looked nice and modern. We were given an "upgrade" in a suite on the 5th floor. Corridor […] smelt very musty! Huge room, almost too big! Neat and clean which is what I mainly look for in a hotel but very out-dated. Could do with a general spruce up - walls need some paint - patches on the walls that have been fixed but not painted, bedding looked worn. The ceiling in the cupboard was full of mold and needs to be fixed, we luckily didn't need to use it being there just one night. The buffet breakfast in the morning was EXCELLENT! A huge spread of food and really tasty! Would go back just for the breakfast! On a whole its good value for money for what we paid. Its a clean basic sleep. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

2nd stay @ this hotel, room v cold, contact reception they say cos u on end room ? huh? breakfast not good, waited 15 mins for eggs in mean time tea and breakfast gone cold! also had prob with car in underground car park, staff were not interested!!!! nxt time will stay @ angel hotel they have a better profesional aproach!!!!!

Genuine Hotels.com guest review

Nice hotel central to Cardiff clean and tidy would like to see a vending machine in hotel for snacks

Genuine Hotels.com guest review

The hotel was good for a budget hotel but the heaters didn't work and I spent the night waking up due to the cold.There were no additional blankets available, this is really not a nice way to spend a night.

Genuine Hotels.com guest review

Not happy to discover that the nightly room rate (including breakfast) was no different to what we had paid on here - WITHOUT breakfast - and we couldn't cancel on here!! The details for the hotel said there was no car park, and so we parked in the nearest multi-storey, which cost a lot. Our 'double' bed was actually two singles with a double sheet […] over them, so very uncomfortable, as we kept gravitating towards the join. Pillows extremely hard and uncomfortable. Did not sleep well at all! However in the bathroom, the shower was good and strong. Read more

Genuine Hotels.com guest review

Staff very polite and helpful from the outset, check in was easy and quick Room was good size for the price and Bed comfy, all areas clean. TV had freeview. Location was brilliant for the city centre, Motorpoint Arena was across the road, and next day it was a short walk to shopping area, places to eat just around the corner and lots of choice. As the […] weather was bad I ordered room service and it came really quick and was still warm. Only downside's were a bit confusing finding the right way to get to the hotel and the car park underneath needs to be paid in cash doesn't take card payments, so take lots of change which isn't explained in the hotel details. and also the payment for my room service came out twice when i checked my bank account but the extra was put straight back into my account. Just a admin error, so happy it was rectified quickly. Overall would recommend this hotel. Read more

Genuine Hotels.com guest review

could'nt fault anything about this hotel.Ideal location for St Davids hall. pubs eateries etc. Hotel clean and tidy, breakfast top notch, staff friendly and helpful.Dropped half a point for parking, too small for hotel although i had no problem, would like to have been able to book in advance. All in all very pleasant stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall our stay was very good, as this was the 1st time my daughter had stayed here with me, the only problem was the room was not warm enoght as the heating wouldnt go up any further even after it had been seen to.

Genuine Hotels.com guest review

Brilliant - the room had everything you needed and the bed was so comfortable! If I was to make one critisism it was that when I ordered breakfast in bed I was meant to receive egg but didn't, however the rest of the breakfast was gorgeous - especially the croissants! All in all a very comfortable a pleasant stay. Thanks Park Inn!

Genuine Hotels.com guest review

Decent room. Lifts were a bit dodgy. Overall pretty good though.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

vERY CLEAN HOTEL AND HELPFUL STAFF .lOVELY BREAKFAST.

Genuine Expedia guest review

Great staff who were so helpful & polite. We were given a free room upgrade on arrival which was an added bonus. The position of this hotel was ideal for eating & drinking without the worry of driving. We will stay again on our next trip to Cardiff.

Genuine Expedia guest review