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  • Best Western Plus Chelmsford Inn
  • All hotels in Chelmsford, Massachusetts, United States
All hotels in Chelmsford, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

Best Western Plus Chelmsford Inn - Chelmsford

42.607535, -71.341766
3 stars
187 Chelmsford Street, Chelmsford, MA, 01824-2307 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $105 $103
available on 05/23/13
Price Match Guarantee
4.0 46 5

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    Map

    Best Western Plus Chelmsford Inn
    View Best Western Plus Chelmsford Inn on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Plus Chelmsford Inn

    • Chelmsford Hotels - Merrimack Valley 1.0 mile
    • Lowell Hotels - Merrimack Valley 2.0 miles
    • Lowell Station Hotels - Lowell 2.4 miles
    • John F Kennedy Civic Center Hotels - Lowell 3.1 miles
    • Lowell Memorial Auditorium Hotels - Lowell 3.2 miles

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    Overview of Best Western Plus Chelmsford Inn - Chelmsford

    Location.
    Best Western Plus Chelmsford Inn is situated in the heart of Chelmsford and area attractions include John F Kennedy Civic Center, Lowell Memorial Auditorium, and Tsongas Arena. Additional area attractions include Lowell National Historical Park and Merrimack Repertory Theater.

    Hotel Features.
    Best Western Plus Chelmsford Inn has a health club and a seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. This 3-star hotel features business amenities including a 24-hour business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. A complimentary breakfast is served each morning. The staff can provide event catering and tour assistance. Additional amenities include multilingual staff, gift shops/newsstands, and a picnic area. Onsite parking is complimentary.

    Guestrooms.
    Rooms feature balconies or patios with pool views. The 114 air-conditioned guestrooms at Best Western Plus Chelmsford Inn include complimentary newspapers and coffee/tea makers. Beds have triple sheeting and premium bedding. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 37-inch LCD televisions are equipped with premium satellite channels. All accommodations provide desks, ergonomic chairs, and phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include microwaves, extra towels/bedding, and wake-up calls. Housekeeping is offered daily. Renovation of all guestrooms was completed in August 2011.

    Image of Best Western Plus Chelmsford Inn, Chelmsford
    4.0 out of 5 Excellent (46 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Excellent bed for a good nights sleep. The breakfast was very good - big variety. Reviewed by a Hotels.com guest on Nov 27, 2012

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard Queen

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
    This room features views of the pool from the comfort of a balcony or patio. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are provided while a microwave can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony or patio
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Electronic/magnetic keys
    • Ergonomic chair
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • LCD TV
    • Microwave (on request)
    • Phone
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Wake-up calls
    • Window opens
    • Yard

    Standard Two Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Full Beds
    Overlooking the pool, this room opens to a balcony or patio and measures 325 square feet (30 square meters). Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are provided while a microwave can be requested. A desk, a desk, and complimentary newspapers are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony or patio
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Electronic/magnetic keys
    • Ergonomic chair
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • LCD TV
    • Microwave (on request)
    • Phone
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Wake-up calls
    • Window opens
    • Yard

    Business King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Overlooking the pool, this room opens to a balcony or patio and measures 288 square feet (27 square meters). Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are provided while a microwave can be requested. A desk, a desk, and a separate sitting area are among the conveniences offered. This room was recently renovated in August 2011.


    Room Details

    • Air conditioning
    • Balcony or patio
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Electronic/magnetic keys
    • Ergonomic chair
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • LCD TV
    • Microwave (on request)
    • Phone
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Wake-up calls
    • Window opens
    • Yard

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 21 years old.

    • Pets not allowed
    • Diners Club
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Caters to seniors
    • Caters to groups
    • Discover
    • MasterCard
    • Visa
    • American Express

    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Microwave in lobby
    • Number of floors - 5
    • Patio
    • Picnic area
    • Restaurant
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Computer station
      • Dial-up Internet access - complimentary
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Meeting facilities size (feet) - 1250
      • Meeting facilities size (meters) - 116
      • Number of meeting/conference rooms - 2
      • RV, bus, truck parking
      • Total number of rooms - 114
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • Yard
    • See more room details
      • Air conditioning
      • Balcony or patio
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Dial-up Internet access (complimentary)
      • Extra towels/bedding
      • Extra towels/bedding in room
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • HDTV
      • Individually decorated
      • Individually furnished
      • LCD TV
      • Microwave (on request)
      • Phone
      • Pool view
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Satellite TV service
      • Shower/tub combination
      • Wake-up calls
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Free breakfast
    • Free parking
    • Health club
    • Multilingual staff
    • Safe-deposit box at front desk
    • Self parking
    • Tour assistance
    • Use of nearby fitness center (discount)
    • View more services
      • ATM/banking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary hot/cold buffet breakfast is served each morning between 6 AM and 9:30 AM.
    Moonstones - This restaurant serves lunch, dinner, and brunch. Guests can enjoy drinks at the bar.

    Recreation

    Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Boat launch nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Playground nearby
    • Rowing or canoeing nearby
    • Ski equipment rental shops nearby
    • Skiing - downhill nearby
    • Ski lessons available nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowboard park nearby
    • Snow tubing nearby
    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Early check-in fee: USD 50
    • Late check-out fee: USD 50

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 21 years old.

    All hotels in Chelmsford, Massachusetts, United States
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    Area map

    A short guide to Chelmsford

    This Boston suburb is an ideal destination for travelers seeking peaceful outdoor activities. Pristine nature trails and lakes abound, and the town is in close proximity to both the seacoast and the mountains in New Hampshire.

    see all hotels in Chelmsford

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Chelmsford - 1600 yards

    1.0 - 3.0 mi

    • Lowell Station - 2.4 miles

    3.0+ mi

    • Lowell - 3.0 miles
    • John F Kennedy Civic Center - 3.1 miles
    • Lowell Memorial Auditorium - 3.2 miles
    • Tsongas Arena - 3.2 miles
    • Lowell National Historical Park - 3.2 miles
    • Merrimack Repertory Theater - 3.2 miles
    • North Billerica Station - 3.3 miles
    • University of Massachusetts Lowell - 3.3 miles
    • Bedford Laurence G. Hanscom Field Airport (BED) - 10 miles
    • Lawrence, MA, United States (LWM-Lawrence Municipal) - 13 miles
    • Stow Minute Man Air Field (6B6) - 13 miles
    • Nashua Municipal Airport (ASH) - 14 miles
    • Marlborough, MA, United States (9B1-Marlboro) - 20 miles
    • Beverly, MA, United States (BVY-Beverly Municipal) - 22 miles
    • Manchester-Boston Regional Airport (MHT) - 23 miles
    • Boston Logan Intl. Airport (BOS) - 23 miles
    • Norwood, MA, United States (OWD-Norwood Memorial) - 30 miles
    • Worcester Regional Airport (ORH) - 36 miles
    • Concord Municipal Airport (CON) - 42 miles
    • Portsmouth Intl. Airport (PSM) - 42 miles
    All hotels in Chelmsford, Massachusetts, United States
    Reviews
    • All (46)
    • Business (13)
    • Romance (1)
    • Family (4)
    • Friends (1)
    • Other (27)
    4.0 / 5
    Excellent

    Score breakdown (from 46 reviews)

    • 5.0
      (18)
    • 4.0
      (16)
    • 3.0
      (7)
    • 2.0
      (3)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.2
    • Comfort
      4.0
    • Condition
      3.8

    Reviews: Overall

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "close to our daughter and family."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent bed for a good nights sleep. The breakfast was very good - big variety.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    C. W. Snyder
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff were pleasant, knowledgeable and attentive. I've stayed here on more than one occasion and have always found this hotel to be clean and reasonable.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    clean, comfortable and convenient location. Restaurant right in front of hotel but other available less than a mile away. Was a great deal and we would definitely stay here again!
    Genuine Hotels.com guest review
    Other trip
    Oct 8, 2012
    Rebecca
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent
    "updated and friendly service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed for a fcostghts and was pleasantly surprised with the freshly updated rooms and very friendly and attentive reception staff. Would definitely stay again. Some things still scream lower cost hotel, but the upgrades more than make up for it. Especially for the price
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    Norm
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed here to avoid costly stay in Boston. Very worth the the savings. Clean,modern and wait staff helpful.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent
    "Comfortable and clean"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Good, clean, and comfortable. No problems at all.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stopped here coming home from Maine. Great Stay!
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Scott
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent
    "Good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very good. Staff was excellent. Local was convenient.
    Genuine Expedia guest review
    Response by Best Western Plus Chelmsford Inn Thank you for staying with us and posting a review of the BEST WESTERN PLUS Chelmsford Inn. We truly appreciate your business and hope to have you back soon.
    Other trip
    Aug 11, 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    great I had a good time
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "Great spot to stay for all Lowell area attractions"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Just all around great.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "We would come back again."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An excellent staff, The folks on the main desk were very helpful. The woman running the breakfast room was the best!
    Genuine Expedia guest review
    Response by Best Western Plus Chelmsford Inn Thank you for taking the time to write such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. I hope you were able to enjoy our complimentary HOT breakfast buffet, outdoor swimming pool or Moonstones Restaurant/Lounge. Thanks for staying with us and I hope to see you soon.
    Other trip
    Jul 24, 2012
    Bob
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "Would I book there again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Yes I would. I found the staff friendly and helpful, the room cleaner than a motel we booked the previous night for more money. There were lots of towels and some added value with a fridge, coffee pot , work desk area and wi fi.
    Genuine Hotels.com guest review
    Response by Best Western Plus Chelmsford Inn Thank you so much for your kind words in recognizing the hard work of our staff. Our team is truly dedicated to customer service and I'm glad it shows. Hopefully you will be able to come back this way and enjoy our outdoor pool, Fitness Center or Moonstones Restaurant and Lounge.
    1 night business trip in Jul 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "One night stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Our hotel stay was for one night and we had a very comfortable sleep. The overly small pillows where difficult to work with but the room was clean.
    Genuine Expedia guest review
    Other trip
    Jun 6, 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Small and cozy, easy to get to off the highway. there is a resturaunt less than 200 feet from the place with good food.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "Liked it a lot."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice breakfast - much more on the buffet than I expected. Staff was friendly. Coming back in July and it looks like they have a great outdoor pool.
    Genuine Expedia guest review
    Other trip
    Apr 2, 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    2.0 / 5
    Fair
    "just plain bad"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    room was cold. rugs dirty. shower didnt have any pressure and tub didnt drain..We found out later we were in the old section of the hotel.. Why wouldnt they put us in the newer part?
    Genuine Expedia guest review
    Response by Best Western Plus Chelmsford Inn I'm sorry to hear that you were not satisfied with your stay. The BEST WESTERN PLUS Chelmsford Inn credits our success in the lodging industry to providing great service and quality accommodations at a reasonable price. We are always making improvement and we appreciate your willingness to take the time to let us know where to focus our efforts so we may continue to maintain our high standards.
    Other trip
    Mar 5, 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent
    "A nice place to sleep"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was fine. I was a bit worried when I walked into the lobby and the receptionist was literally yelling at a customer into the phone, but other than that the hotel was OK. The breakfast was not super -- the bacon was flimsy and not good and the eggs were little egg disks.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2012
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    1.0 / 5
    Poor
    "Untidy and stinky"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Cigarette smoke smell in the corridor and room. Stain in sheets and curtains. No housekeeping. thanks to the mattress, I woke up to a stiff back. Will never go back or would recommend.
    Genuine Expedia guest review
    Business trip
    Nov 12, 2011
    Kugesh
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good
    "Best Western Plus Chelmsford Inn"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I liked the big size of the room, and the king bed quality and pillows was not bad for a 3-star. Good deal in general for a 3-star in quality and price. Only thing is it is a hike from the Boston area, a minimum of 30-35min.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "Best Western Chelmsford"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Easy access to major roads. Convenient to dining locations. Large spacious, clean room. Very satisfied.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The main good thing is very close to highway and easy to find. A good restaurant is just next to the hotel.
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Good hotel/motel. Rooms were bigger than I expected. Continental breakfast ok.
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent
    "convenient and clean"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This Best Western was convenient to the major highway. The room was clean and comfortable.
    Genuine Expedia guest review
    Other trip
    Mar 12, 2011
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good
    "Best Western Chelmsford"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    We chose to stay at this hotel for the convenience of its location and its reasonable price. We booked a few weeks in advance. The staff was very friendly. My only complaint is that we were on the first floor right next to the breakfast cafe and ice machine. In retrospect, I should have complained and asked to have us moved. The early morning noise […] was very disruptive. Also, the heating unit in the room was very noisy. The remote control for the tv did not work well, and we did not get many channels. I am not disappointed based on the price we paid. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2010
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good
    "The "Best Western" quality was not worth the price"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    For the price, This “Best Western” hotel was not a very good experience. Carpet had stains, hotel looked old and not very well maintained. For the same price I checked in different hotel that was very presentable, clean front office and clean rooms.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2010
    Joe Z
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "Stayed before and will stay again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I have stayed with them several times and would again. Timely checking with very genuine, friendly staff; nice hotel with a very value added staff.
    Genuine Expedia guest review
    Business trip
    Aug 12, 2010
    Bob F
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    1.0 / 5
    Poor
    "costs like marriot countryard but the worst hotel"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    From begining to end this hotel sucks, the room location, safety, condition and maintance and breakfast all is like cheap model by the side of highway. this guy charge like Marriot but doesn't provide any such service, the receptionist was rude lady. i will not recommend anyone to this hotel in this price
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2010
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2010
    A Traveller
    US

    Best Western Plus Chelmsford Inn - Chelmsford
    2.0 / 5
    Fair
    "Nto what was expercted"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    I did a serch to get a hotel near the airport...I found myself 20 plus miles away in a run down hotel...children running up and down the hall all night. In the morning I went to use the 1 computer available and it was being use and the Beotch wouldn't get off for one min for me to print something...I then asked the front desk if I could use one of there […] computers real quick adn they told me NO!!! very rude and unfriendly HORRIBLE EXPERENCE!! Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    VB
    CA

    Best Western Plus Chelmsford Inn - Chelmsford
    5.0 / 5
    Outstanding
    "Highly recommend for a stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff were absolutely fantastic. If you want a "feel good" experience from staying in a hotel, then this is the place to stay. Hotel is a bit dated but any shortcomings were more than compensated for by the excellent service from the staff.
    Genuine Expedia guest review
    Other trip
    Apr 10, 2012
    A Traveller
    CA

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2010
    Serge D.
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Best Western Plus Chelmsford Inn - Chelmsford
    4.0 / 5
    Excellent
    "alles in allem ok"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    nach langem Flug wars ein gutes Hotel an zweckmässigem Ort. Freundlicher Frontdesk. Das gesamte Hotel müsste mal renoviert werden und auch der Fussboden war nicht so gründlich gesaugt. Alles in allem eine angenehme Nacht ohn zuviel erwartet zu haben.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Marc
    DE

    Best Western Plus Chelmsford Inn - Chelmsford
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    A Traveller
    FI

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Chelmsford, Massachusetts, United States
    Review written by a customer who has booked on Hotels.com.
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    < Radisson Hotel and Suites Chelmsford / Lowell - Chelmsford
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