"A great weekend place to be"
A weekend location that provided comfort and access to all Capitol venues via public transportation. Two full days fit the bill. Hotel staff are helpful and go out of their way to please.Genuine Expedia guest review
My husband and I stayed for the weekend to see the Inca exhibition. The hotel was very comfortable and the staff very friendly. The restaurant was exceptional as wellGenuine Expedia guest review
"Good hotel close to ANU & other places of interest"
Good hotel. Having said this, WiFi and parking are rather expensive.Genuine Expedia guest review
"Awesome location and very nice room"
We will definitely stay here from now on when we go to Canberra. We've stayed here twice now and both times needed to check in early-and they let us! perfect location to downtown Canberra.Genuine Hotels.com guest review
Pleasant stay, nice staff, comfortable room. Get the breakfast included if possible, because individual pricing is outrageous.Genuine Expedia guest review
"Good little hotel"
Central location, friendly staff, clean rooms, good breakfast.Genuine Expedia guest review
"Novatel Northbourne St Canberra"
Great reception..cheerful helpful clean easy parking not expensive centrally located grand daughter 10 year year a gymnastist enjoyed the gym enjoyed watching fireworks from gym on the Saturday night best view considering it was raining outside a memorable stayGenuine Hotels.com guest review
"Overnight on way to snow holiday"
We loved the double beds in the room, very comfortable. The buffet breakfast was amazing though, the organic options were first class!! Loved breakfast.Genuine Hotels.com guest review
Response by Novotel Canberra Dear Penny , Thank you for taking the time to complete the online survey and sharing your feedback regarding your recent stay at the Novotel Canberra. I am glad to see you found the location of the hotel and the room configuration suitable and that the team looked after you while staying at the hotel. We hope to welcome you back to the hotel soon. Sincerely, Eugéne Human Relief General Manager Novotel Canberra
"very convenient location"
just perfect for the purpose of my stayGenuine Hotels.com guest review
Response by Novotel Canberra Dear Guest , Thank you for taking the time to complete the online survey and sharing your feedback. I am glad to see you found the location of the hotel suitable. Sincerely, Eugéne Human Relief General Manager Novotel Canberra
The carpet needs replacing. Rooms were a tad small but overall a great hotel to stay in when in Canberra. Breakfast was very good.Genuine Hotels.com guest review
"Great relaxing night"
Have stayed here a number of times before, and as always found it clean, comfortable beds and quiet (try and avoid rooms near the gym). It is located in the city centre and only a short walk to the Canberra Centre and restaurants. There is underground parking, and the staff are always easy to deal with. Well recommended.Genuine Hotels.com guest review
"Snug as a bug in a rug"
Friendly staff and a great place to stay. It was a perfect night, thank you.Genuine Hotels.com guest review
"Great stay, except the pillows were too firm"
The staff and service were great. It is very conveniently located and easy to get to. Appreciated hotel car parking facilities. The room was clean and the air conditioning worked well. Bed was good size and comfortable. The only issue was with the pillows - they all were very firm and no spare pillows were kept in the room. Enjoyed the breakfast which […] had a great selection of hot and cold food. Loved the coffee! Will definitely return! Read moreGenuine Hotels.com guest review
"Fantastic and great location!"
Great and fabulous!Genuine Hotels.com guest review
Frendly staff and easy parking (at extra cost of course). Tired decor but very clean.Genuine Hotels.com guest review
good service, good rooms, good food, bed a little saggy but OK, good valueGenuine Hotels.com guest review
I have stayed at the Novotel before and love it. I was surprised with this 2 nights stay when I was told that breakfast was included. I didn't expect this and so was delighted. I do think, however, that the $18 per night parking fee is a bit much. I have stayed at other Hotels in Canberra that offer free parking.Genuine Hotels.com guest review
"Very noisy, could not sleep"
Booked in to stay one night in Novotel Canberra. We were put in a room right next to elevator, and windows facing the busy road below. There is little to no noise insulation in the rooms. We could hear the loud music from a nearby nightclub pumping into our room, the elevator noise and in general could not get to sleep at all. We are never fussy guests, […] this is the first time I have ever had to complain about a hotel. At 4 am we decided to throw in the towel and just up and left to drive back to Sydney. Very, very disappointing. Read moreGenuine Hotels.com guest review
The frontline staff were the most friendliest i have experienced domestically and internationally. The downside was the poor tasting barramundi and salad in the bar area.Genuine Hotels.com guest review
It had every thing I requiredGenuine Hotels.com guest review
"Nice hotel, great location with affordable prices."
Nice hotel, great location with affordable prices.Genuine Expedia guest review
"Centre of Town"
Location was excellent however I found the Staff at reception to be a little frosty. A nice smiling face would have been much more inviting right from the get go. Also I felt like the breakfast buffet was very average but in saying that the price of it was very reasonable. And yes I would stay there again, Thanks LynetteGenuine Expedia guest review
"Close to excellent shopping opportunities."
Central to the Parliamentary Zone .and close to regular bus servicesGenuine Expedia guest review
"room lights in very poor condition"
circuit breaker tricked 3 times and at the most inconvenient time, like having a shower in the early morning or late at night after a long day in the office. To be told by the staff this happens all the time is obviously a problem management is ignoring. My business partner experienced the same in his room which was on the same floor. Would be advisable […] that management does something about this rather than having the attitude it happens all the time and we come to switch back the circuit breaker. What about the guests ???? Read moreGenuine Expedia guest review
It was a great and relaxing weekend at the Novotel Hotel in Canberra. Staff very friendly, service excellent.Genuine Hotels.com guest review
We enjoyed our stay at the Novotel Canberra. It was very convenient, being a 5 minute walk to the CBD- great shops and restaurants. The rooms were comfortable and the staff very accommodating.Genuine Hotels.com guest review
"RAW FISH and credit card surcharge"
The meal that was delivered to our room "Fish" was not properly cooked "Raw" and I will never stay at a Novetel again while they charge a surcharge on use of your credit card and I believe that they charge well over what the credit card companies are charging them.Genuine Hotels.com guest review
On check out I was hit with $36 'parking fee' for a two night stay . Otherwise b/ fast was good, staff were very nice the furniture is outdated, bathroom was clean.Genuine Hotels.com guest review
great hotel best breakfastGenuine Hotels.com guest review
Once again Novotel delivered quality service , comfortable room , great bedding . If you are looking for the complete package always stay at Novatel .Genuine Hotels.com guest review
"Perfect place for a great visit to Canberra"
I was wonderfully surprised on arriving by bus to find that the hotel is next door and there was nothing unappealing about the bus depot and the hotel. Novotel is in the perfect location, close to shoping and all attractions. I walked everywhere. The room was perfect, bright and clean. I loved coming home to it after a day of sightseeing.Genuine Expedia guest review
"Novotel - good as always"
Hotel lived up to the high standards of Novotel hotels. Undercover valet parking was easy. Room of excellent quality and easy to get around the city to events and activities as required.Genuine Hotels.com guest review
Generally good but dining room service too attentive. Different staff asking every 5 minutes if things were satisfactory. Over the top!Genuine Hotels.com guest review
Think ots very pricey, didn't go much on the room service food and how u have to pay for internet when u pay so much as in movies and car park as well, not real cheap ppl that dont make a thousand a week,Genuine Hotels.com guest review
Hotel was good but Areas for improvement - Parking in front of hotel - Basin in room too small - lights were difficult to work out = Need to advertise that you have football channel - would have liked to be offered a newspaper mini bas too expensive for soft drinksGenuine Expedia guest review
greatGenuine Hotels.com guest review
Easy walk to shops, restaurants and major bus stop. Room was very quiet and comfortable. Big pool and spa. Enjoyed our two night stay at this hotel.Genuine Expedia guest review
Left my shaver behind. Tammy and Renee sorted it for me. The staff are an absolute delight. Great room, comfy bed, great central location for food, shops, business. Pharmacy and bus station downstairs. Valet carpark at rear worked fine for me. A very positive experience.Genuine Hotels.com guest review
It was raining, so the kids spent the day in the indoor heated pool. It was great, the staff were awesome.Genuine Expedia guest review
Very friendly & helpful staff and a lovely, clean room.Genuine Hotels.com guest review
"Hotel was Central to the city centre. Quiet room"
A nice Hotel with large clean rooms with a balcony. Positive experience.Genuine Expedia guest review
Very good value rooms, good service, clean rooms, the bar is well situated on the first floor, breakfast buffet well stocked and diverse, there are lots of good restaurants in the surrounding region. The only downside is that the temperature control in my room was hard to control, so Id have to turn the aircon on during the night, then sleep with blankets […] on. Read moreGenuine Hotels.com guest review
"Novotel is showing it's age"
The size of the room is great. Decor dated and very run down. Bathroom from the 90s. They need to change radically to catch up with what most other 4 star hotels offer, in the way of toiletries and fit out of rooms etc. Otherwise it was a pleasant stay.Genuine Hotels.com guest review
"Nice hotel close to the city centre"
It was a great stay and close to everything which was excellent.Genuine Expedia guest review
"comfy room for an overnight stay"
Very helpful front desk, room very new and good condition, only complaint is the wardrobe too small for anything more than an overnight stay (no space to hang clothes as safe and tea making facilities inside the wardrobe).Genuine Hotels.com guest review
"Pleasant stay at Novotel Hotel in Canberra"
Pleasant and comfortable stay, by our family groupGenuine Expedia guest review
"nice hotel, close to everything"
Nice food and reasonably priced, beds were nice and soft but pillows were to bulky for me and were very uncomfortable. thought the pool was heated but it's not, spa was awesome! overall very good hotel to stay in for the weekend and would stay there again.Genuine Expedia guest review
"Nice Hotel in the Centre of Town"
Stayed at the Novotel Canberra for a mountain biking trip to Mt Stromlo Forest Park. This meant that i had a mountain bike on my car's roof that needed storing before I could park it in the underground car park around the back. This required me to dismount the bike and store it with the concierge before getting back in my car to park underneath. This […] was really the only annoying thing. That said, the staff were more than helpful in accommodating me and my very dusty bike. The room, a standard queen size for one, was clean and well equipped with modern furniture. There were some wear marks and some dust in the hidden corners, but being a MTB man, that really didn't bother me. The air con, worked. The TV, worked (with 10 or so Foxtel channels woot!). The shower had hot water, the fridge worked (although a little warmer than expected, that said it was a mini bar. The bed comfortable. And the restaurant and bar, mmm great sirloin steak. Would go again. Read moreGenuine Expedia guest review
i found it difficult to understand why Friday night was the cheapest night of our stay. we stayed from Thursday to SaturdayGenuine Expedia guest review
Conveniently located to main tourist sitesGenuine Expedia guest review
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