"Good hotel close to ANU & other places of interest"
Good hotel. Having said this, WiFi and parking are rather expensive.Genuine Expedia guest review
"Awesome location and very nice room"
We will definitely stay here from now on when we go to Canberra. We've stayed here twice now and both times needed to check in early-and they let us! perfect location to downtown Canberra.Genuine Hotels.com guest review
Pleasant stay, nice staff, comfortable room. Get the breakfast included if possible, because individual pricing is outrageous.Genuine Expedia guest review
"Good little hotel"
Central location, friendly staff, clean rooms, good breakfast.Genuine Expedia guest review
"Novatel Northbourne St Canberra"
Great reception..cheerful helpful clean easy parking not expensive centrally located grand daughter 10 year year a gymnastist enjoyed the gym enjoyed watching fireworks from gym on the Saturday night best view considering it was raining outside a memorable stayGenuine Hotels.com guest review
Left my shaver behind. Tammy and Renee sorted it for me. The staff are an absolute delight. Great room, comfy bed, great central location for food, shops, business. Pharmacy and bus station downstairs. Valet carpark at rear worked fine for me. A very positive experience.Genuine Hotels.com guest review
Very friendly & helpful staff and a lovely, clean room.Genuine Hotels.com guest review
Very good value rooms, good service, clean rooms, the bar is well situated on the first floor, breakfast buffet well stocked and diverse, there are lots of good restaurants in the surrounding region. The only downside is that the temperature control in my room was hard to control, so Id have to turn the aircon on during the night, then sleep with blankets […] on. Read moreGenuine Hotels.com guest review
"Novotel is showing it's age"
The size of the room is great. Decor dated and very run down. Bathroom from the 90s. They need to change radically to catch up with what most other 4 star hotels offer, in the way of toiletries and fit out of rooms etc. Otherwise it was a pleasant stay.Genuine Hotels.com guest review
"comfy room for an overnight stay"
Very helpful front desk, room very new and good condition, only complaint is the wardrobe too small for anything more than an overnight stay (no space to hang clothes as safe and tea making facilities inside the wardrobe).Genuine Hotels.com guest review
Th e rooms were only partly cleaned. Not always vacumed or floors washed A menu with more traditional evening meals maybe an advantage for the hotel. Steaks etc combined with the present menu I think would boost trade. Do not do any maintenance ie painting in peak period as this keeps people away from the bar n restaurant. Also display a sign at […] the bar if the kitchen is not operating as it is embarrassing for staff to inform guests that they cannot order a meal as the deep fryer is broken. glen Ingle Read moreGenuine Hotels.com guest review
We had a very poor experience at the restaurant on the first evening and therefore never went back. I reported this to a supervisor when I settled the account two days later. The account was paid in full and confirmed on departure the following morning, yet I find a minor charge to my credit card.Genuine Hotels.com guest review
great location, expansive buffet breakfast, but could not find prices of the full or continental choices, these should be advertised. Could do with two single bed options in family room rather than just two doubles. Perfect for a short stay.Genuine Hotels.com guest review
Good location to central Canberra. Very comfortable room. Check in/out staff at reception not very friendly! Nice swimming pool but you need to be careful of slippery wet tiles.Genuine Hotels.com guest review
One of the really good hotel close to everythingGenuine Hotels.com guest review
our stay was good only complaint would be that it would have been good if the parking was included into the overall price of the accommodation. One of the beds was not comfy due to the mattress saging in the middle.Genuine Hotels.com guest review
Valet parking not good had to search for someone to get the car only to be handed the keys and told to get it myself which cost me $18 a night and the security of the keys was a joke I could have taken any of them while waiting for someone and took whatever car I wanted The lifts are very slow Restaurant had great service food was ok buffet breakfast […] was good Location was good for what we needed but nothing much around Read moreGenuine Hotels.com guest review
It was fine but not a family friendly hotel with the bed configeraitionsGenuine Hotels.com guest review
We took two Grandchildren ages 4 & 10 they had a ball. The kids meals suited them just fine for dinner and breakfast was a hit eating for free. The staff were exceptional and friendly, even my grand daughter wanted one of them to baby sit her.Genuine Hotels.com guest review
"Definitely going back"
We had a marvellous stay there on 29.12.13. The reception and valet were courteous. We were put in a family room next to the pool and could here the door to the pool shutting but it did not bother us much. The pool, sauna and spa were excellent. Breakfast buffet included for the whole family for a price of AUD195 was truly excellent. Happy customer […] s. Read moreGenuine Hotels.com guest review
Short walk to CBD, close to great food and shopping. Hotel facilities were great and room was nice and clean. Best Hotel I've stayed at in Canberra.Genuine Hotels.com guest review
"Comfy beds & great location"
Very impressed with the Valet Parking so efficient huge room nice big towels was definitely 5 starGenuine Hotels.com guest review
"Perfect for what we wanted"
Perfect location for us. Staff were friendly and helpful, even when we had to move rooms. Good bar and restaurant too. Will definintely be going backGenuine Hotels.com guest review
"Great location and service."
The location is fantastic and the Hotel very comfortable with great amenities and extremely good service.Genuine Hotels.com guest review
"Odd room set-up"
We have stayed here before and liked the location better than any other in Canberra. The only drawback is the room configuration which features a sink/basin in the room and not enclosed with the shower and toilet area.Genuine Hotels.com guest review
"Convenient to city attractions"
I found the Novotel Canberra to be conveniently located for visiting Canberra's tourist attractions. The free bus service that ran half hourly between the major points of interest was very helpful to tourists without a car.Genuine Expedia guest review
"great location reasonable price pleasant staff"
Great .I will stay there again.I wish to join for ffuture special deals.Genuine Hotels.com guest review
COMFORTABLEGenuine Hotels.com guest review
Hotel is right in the middle of the CBD - fabulous location. Hotel is a standard 4 star property.Genuine Hotels.com guest review
"Pretty good hotel."
Good location. No DramasGenuine Expedia guest review
I stayed at the Novotel for three nights to attend a conference. It's a short walk from the city centre and National Convention Centre, so it was very convenient. Staff were helpful and the hotel lobby and dining room appeared fresh and modern. It was great to have access to the gym. The rooms were a little more tired than the rest of the hotel, though […] still bright and clean. The bed was way too soft though, and the bathroom fan never turned off, which initially made sleeping a little difficult due to the noise. Aside from these minor details, and the cost of the breakfast ($23 for a cold breakfast or $30 for the lot!!), the stay was great. Read moreGenuine Hotels.com guest review
"Very Comfortable Beds"
Good location to City Centre, Shower area quite dark, Beds and Pillows are very comfortableGenuine Hotels.com guest review
"Friendly Staff - No Newspaper Though"
Friendly Staff - No Newspaper Though. Valet parking at no extra cost is Wonderful!!Genuine Hotels.com guest review
would of liked a patio, but was a busy weekend booked last minute,very pleased. Kids loved the pool. Great breakfast, close to attractions.Genuine Hotels.com guest review
"Very central hotel"
I stayed here recently with my mum when we went to visit the Canberra Floriade. It was in a very convenient location and the staff were very helpful. We would stay there again.Genuine Expedia guest review
"Very nice and convenient to the City and Transport"
Very comfortable and convenient. Transportation to Floraide was great and the Hop on Hop off bus was near by. Both of which we were able to make use of.Genuine Expedia guest review
We had dinner at the Novotel zone restaurant the service was exceptionally bad waiting over 40 minutes for our meals drinks arrived 20 minutes after ordering and the waitress blamed their "new system" they are using. Once the food arrived it was below standard and we hardly touched our meals. This was a very disappointing eveningGenuine Hotels.com guest review
"Noisy, Couldn't Sleep"
We were there for business and pleasure. We asked to be on a high floor, which they gave us, so that we could get some good sleep before weekend morning meetings. The location is both great and poor. Very convenient, but across the road from nightclubs that are extremely loud on saturday nights. However, even other nights you can hear everything that […] goes on outside, every car that drives by you will hear. There is no soundproofing for the windows here. As for the rooms, they are ok, more of the basic Ibis style than a Novotel. Ok for a short business trip. Would we stay there again? NO, we pay for a hotel room for a good night sleep - that's most important and the Novotel does not make a good effort to provide that. Read moreGenuine Hotels.com guest review
The room was very comfortable and clean. The only complaint I have is that the valet moved my car and when I went to pack my car, I panicked that my car had been stolen.....Genuine Hotels.com guest review
"Lots of Work to Do"
This hotel was very disappointing.While in a very convenient location it was a shock to have to pay so much for parking which was not mentioned when I booked on Expedia.The bed was dreadful and sagged on one side.We stay in Canberra often and will not stay there again.There is no way the hotel can justify the full room rates it charges I am glad we […] only paid special rate.The breakfast prices were ridiculous. Read moreGenuine Expedia guest review
"Clean and comfortable"
The beds were fantastic and the rooms very clean. Would stay At Novotel again. Great, but expensive breakfast.Genuine Hotels.com guest review
"Good experience for a fair price"
I was able to stay for 99.00. This was a fair price for a good hotel. I like that it had a pool and spa, yet the photo online made it look a lot bigger than it really is...Genuine Expedia guest review
Close to shopping and restaurants. Room was big and clean.Genuine Expedia guest review
Great, seeing we got a special cheaper rate on internet, but was surprised that it cost us extra $18 for parking which we weren't told about .Genuine Hotels.com guest review
"Enjoyable Hotel stay in Canberra"
Very well located hotel, staff very very pleasant and friendly. Clean, well appointed rooms. We were upgraded to a King executive room - very spacious indeed. No bath, but a fabulous shower with both a rainwater and a regular shower head. I couldn't find a hairdryer which wasn't great in Canberra in winter! I didn't ask the desk about it so it may have […] been hidden away somewhere. The only meal we had in the hotel was a late lunch in the hotel bar - it was a burger and chips and was very tasty. We would happily stay here again. Read moreGenuine Expedia guest review
"This is where you belong!"
Location is the primary advantage -- close walk to everywhere! Hotel staff are very accommodating and welcoming. You just feel that you want to be there.Genuine Expedia guest review
Spacious and very comfortable. Very happy stay. Will recommend my friends to this hotel.Genuine Expedia guest review
very good hotel. Service is good, staff are friendly and helpful, hotel room is very clean and comfortable. Location is quiet and near main streets. i have stayed there twice, last year and this July, with the same feeling - Must stay if visit Canberra.Genuine Hotels.com guest review
"Good short stay"
We stayed there for one night on route to the snow. It was reasonable in cost and service was good. The room was compact but adequate for our purpose. Yes I would recommend it for a short stay.Genuine Expedia guest review
Unfortunately our pay TV option was not working and we were promised it would be fixed in the morning however that did not happen. Toby was lovely and helpful but the man on the front counter could have been more attentive.Genuine Expedia guest review
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