Great room, some rowdy patrons in the pool area which weren't dealt with, otherwise fantastic.Genuine Expedia guest review
Nice Hotel, with one of the bet locations form what I saw. Walking distance to city centre and all conveniences. Staff and facilities all very pleasant. No surprises.Genuine Expedia guest review
One of the really good hotel close to everythingGenuine Hotels.com guest review
"EXCELLENT VALUE IN THE HEART OF CANBERRA"
THIS HOTEL IS IN THE CENTRE OF CANBERRA. IT REPRESENTS EXCELLENT VALUE WHEN THE COST IS WEIGHED WITH WHAT IT OFFERS. ROOM CLEAN WELL APPOINTED AND COMFORTABLE. STAFF FRIENDLY AND HELPFULGenuine Expedia guest review
our stay was good only complaint would be that it would have been good if the parking was included into the overall price of the accommodation. One of the beds was not comfy due to the mattress saging in the middle.Genuine Hotels.com guest review
Brilliant location, right in the centre of CanberraGenuine Expedia guest review
Valet parking not good had to search for someone to get the car only to be handed the keys and told to get it myself which cost me $18 a night and the security of the keys was a joke I could have taken any of them while waiting for someone and took whatever car I wanted The lifts are very slow Restaurant had great service food was ok buffet breakfast […] was good Location was good for what we needed but nothing much around Read moreGenuine Hotels.com guest review
It was fine but not a family friendly hotel with the bed configeraitionsGenuine Hotels.com guest review
We took two Grandchildren ages 4 & 10 they had a ball. The kids meals suited them just fine for dinner and breakfast was a hit eating for free. The staff were exceptional and friendly, even my grand daughter wanted one of them to baby sit her.Genuine Hotels.com guest review
"Definitely going back"
We had a marvellous stay there on 29.12.13. The reception and valet were courteous. We were put in a family room next to the pool and could here the door to the pool shutting but it did not bother us much. The pool, sauna and spa were excellent. Breakfast buffet included for the whole family for a price of AUD195 was truly excellent. Happy customer […] s. Read moreGenuine Hotels.com guest review
We had a very good stay our highlight was the buffet breakfast pool and spaGenuine Expedia guest review
Short walk to CBD, close to great food and shopping. Hotel facilities were great and room was nice and clean. Best Hotel I've stayed at in Canberra.Genuine Hotels.com guest review
"Comfy beds & great location"
Very impressed with the Valet Parking so efficient huge room nice big towels was definitely 5 starGenuine Hotels.com guest review
"Perfect for what we wanted"
Perfect location for us. Staff were friendly and helpful, even when we had to move rooms. Good bar and restaurant too. Will definintely be going backGenuine Hotels.com guest review
"A good day at the Novotel in Canberra"
My wife and I are In Australia visiting family and friends from the UK. Staying with family in Seaforth we arranged to meet up with old friends now living in Albury, at the Novotel in Canberra. Stayed overnight in a very comfortable room on the 7th floor and had an excellent breakfast in the morning. Staff were excellent and very helpful at all times. Our […] friends arrived at 9.30am and we sat and chatted and caught up on the past 5 years in the comfortable Novetel lounge. After a short walk not finding a restaurant open around midday, we were pleased to find that the Novetel served lunch. A great re-union and great day. Thoroughly recommend the Novetel Canberra Eddie lopez Read moreGenuine Expedia guest review
"Great location and service."
The location is fantastic and the Hotel very comfortable with great amenities and extremely good service.Genuine Hotels.com guest review
"Odd room set-up"
We have stayed here before and liked the location better than any other in Canberra. The only drawback is the room configuration which features a sink/basin in the room and not enclosed with the shower and toilet area.Genuine Hotels.com guest review
"Convenient to city attractions"
I found the Novotel Canberra to be conveniently located for visiting Canberra's tourist attractions. The free bus service that ran half hourly between the major points of interest was very helpful to tourists without a car.Genuine Expedia guest review
"great location reasonable price pleasant staff"
Great .I will stay there again.I wish to join for ffuture special deals.Genuine Hotels.com guest review
COMFORTABLEGenuine Hotels.com guest review
Hotel is right in the middle of the CBD - fabulous location. Hotel is a standard 4 star property.Genuine Hotels.com guest review
"Pretty good hotel."
Good location. No DramasGenuine Expedia guest review
I stayed at the Novotel for three nights to attend a conference. It's a short walk from the city centre and National Convention Centre, so it was very convenient. Staff were helpful and the hotel lobby and dining room appeared fresh and modern. It was great to have access to the gym. The rooms were a little more tired than the rest of the hotel, though […] still bright and clean. The bed was way too soft though, and the bathroom fan never turned off, which initially made sleeping a little difficult due to the noise. Aside from these minor details, and the cost of the breakfast ($23 for a cold breakfast or $30 for the lot!!), the stay was great. Read moreGenuine Hotels.com guest review
"Very Comfortable Beds"
Good location to City Centre, Shower area quite dark, Beds and Pillows are very comfortableGenuine Hotels.com guest review
"Friendly Staff - No Newspaper Though"
Friendly Staff - No Newspaper Though. Valet parking at no extra cost is Wonderful!!Genuine Hotels.com guest review
would of liked a patio, but was a busy weekend booked last minute,very pleased. Kids loved the pool. Great breakfast, close to attractions.Genuine Hotels.com guest review
"Very central hotel"
I stayed here recently with my mum when we went to visit the Canberra Floriade. It was in a very convenient location and the staff were very helpful. We would stay there again.Genuine Expedia guest review
"Very nice and convenient to the City and Transport"
Very comfortable and convenient. Transportation to Floraide was great and the Hop on Hop off bus was near by. Both of which we were able to make use of.Genuine Expedia guest review
We had dinner at the Novotel zone restaurant the service was exceptionally bad waiting over 40 minutes for our meals drinks arrived 20 minutes after ordering and the waitress blamed their "new system" they are using. Once the food arrived it was below standard and we hardly touched our meals. This was a very disappointing eveningGenuine Hotels.com guest review
"Noisy, Couldn't Sleep"
We were there for business and pleasure. We asked to be on a high floor, which they gave us, so that we could get some good sleep before weekend morning meetings. The location is both great and poor. Very convenient, but across the road from nightclubs that are extremely loud on saturday nights. However, even other nights you can hear everything that […] goes on outside, every car that drives by you will hear. There is no soundproofing for the windows here. As for the rooms, they are ok, more of the basic Ibis style than a Novotel. Ok for a short business trip. Would we stay there again? NO, we pay for a hotel room for a good night sleep - that's most important and the Novotel does not make a good effort to provide that. Read moreGenuine Hotels.com guest review
The room was very comfortable and clean. The only complaint I have is that the valet moved my car and when I went to pack my car, I panicked that my car had been stolen.....Genuine Hotels.com guest review
"Lots of Work to Do"
This hotel was very disappointing.While in a very convenient location it was a shock to have to pay so much for parking which was not mentioned when I booked on Expedia.The bed was dreadful and sagged on one side.We stay in Canberra often and will not stay there again.There is no way the hotel can justify the full room rates it charges I am glad we […] only paid special rate.The breakfast prices were ridiculous. Read moreGenuine Expedia guest review
"Clean and comfortable"
The beds were fantastic and the rooms very clean. Would stay At Novotel again. Great, but expensive breakfast.Genuine Hotels.com guest review
"Good experience for a fair price"
I was able to stay for 99.00. This was a fair price for a good hotel. I like that it had a pool and spa, yet the photo online made it look a lot bigger than it really is...Genuine Expedia guest review
Close to shopping and restaurants. Room was big and clean.Genuine Expedia guest review
Great, seeing we got a special cheaper rate on internet, but was surprised that it cost us extra $18 for parking which we weren't told about .Genuine Hotels.com guest review
"Enjoyable Hotel stay in Canberra"
Very well located hotel, staff very very pleasant and friendly. Clean, well appointed rooms. We were upgraded to a King executive room - very spacious indeed. No bath, but a fabulous shower with both a rainwater and a regular shower head. I couldn't find a hairdryer which wasn't great in Canberra in winter! I didn't ask the desk about it so it may have […] been hidden away somewhere. The only meal we had in the hotel was a late lunch in the hotel bar - it was a burger and chips and was very tasty. We would happily stay here again. Read moreGenuine Expedia guest review
"This is where you belong!"
Location is the primary advantage -- close walk to everywhere! Hotel staff are very accommodating and welcoming. You just feel that you want to be there.Genuine Expedia guest review
Spacious and very comfortable. Very happy stay. Will recommend my friends to this hotel.Genuine Expedia guest review
very good hotel. Service is good, staff are friendly and helpful, hotel room is very clean and comfortable. Location is quiet and near main streets. i have stayed there twice, last year and this July, with the same feeling - Must stay if visit Canberra.Genuine Hotels.com guest review
"Good short stay"
We stayed there for one night on route to the snow. It was reasonable in cost and service was good. The room was compact but adequate for our purpose. Yes I would recommend it for a short stay.Genuine Expedia guest review
Unfortunately our pay TV option was not working and we were promised it would be fixed in the morning however that did not happen. Toby was lovely and helpful but the man on the front counter could have been more attentive.Genuine Expedia guest review
Stayed here one night en route to Melbourne. Location couldn't be better. Nice clean room, valet parking and great breakfast. Very pleased.Genuine Hotels.com guest review
The issue is that staying in the hotel was fine, however I thought I was receiving breakfast as well but that was not included .Next time I need to confirm that I was entitle for breakfast and that the room was not big enough for 3 people , and it was disappointing that when I was booking the hotel the caller stated that breakfast was included. However […] when we arrive at reception breakfast was additional 30 per person.in the deal. In future I need to confirm what is booked for when staying in hotels. Leonie Read moreGenuine Hotels.com guest review
Room 318 was small and overlooked a rooftop and back of buildings. There was a leak from the bathroom that left a large puddle in the carpet right in the main traffic area. The buffet breakfast was OK but only one coffee machine and toaster and no chef cooking your eggs the way you want them.Genuine Hotels.com guest review
"Good hotel for families"
Good location hotel with great staff service well suited for families. Staff very good and helpful.Genuine Expedia guest review
"If you have a car do not go!"
I cannot fault the hotel as such but the car park is totally unacceptable.It was incredible that they also charge $18 a day to park which was not mentioned anywhere until we checked in.The car spaces are so tight that they actually have staff there to park for you so that they can park in such a way that only the driver can get out.You then have to […] leave your keys with them so that they can then extricate other cars out of the spaces.Amazing!!!!! Read moreGenuine Expedia guest review
"Overpriced and carpark a joke"
Nice hotel and fabulous pool and spa!! But the room was VERY overpriced, we had 2 double beds and you could barely even move around the room, it was so squashy. But the main reason we will not be back is the carpark. After entering the carpark we drove around trying to find a parking space that we could actually fit into (we have a big-ish SUV). There […] was zero room to move and either drive or reverse into ANY available space and even if we could have parked we wouldn't have been able to get out of our car!! So we had to find parking elsewhere, the parking we found that was not miles away was free until the next morning but we would have preferred to have our car secure for the night. To have such a poorly laid out facility as a carpark is one thing but to then charge for it is unbelievable. For these reasons we won't go back. Read moreGenuine Hotels.com guest review
"Surreal Times at Novotel - Famous People Galore!"
Very helpful staff, and a wide range of famous people visited the hotel, Cowboys, Bulldogs and even officers of the Chinese military! Everyone found the security card on the lift annoying though. Why can't you just get a normal lift?Genuine Expedia guest review
Hotel is good location but reception staff need to better inform guests ( particularly those who don't use hotels often) on how to use the card to make lifts work. Just standing there watching us, was not at all helpful.Genuine Hotels.com guest review
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