We enjoyed our stay at the Novotel Canberra. It was very convenient, being a 5 minute walk to the CBD- great shops and restaurants. The rooms were comfortable and the staff very accommodating.Genuine Hotels.com guest review
"RAW FISH and credit card surcharge"
The meal that was delivered to our room "Fish" was not properly cooked "Raw" and I will never stay at a Novetel again while they charge a surcharge on use of your credit card and I believe that they charge well over what the credit card companies are charging them.Genuine Hotels.com guest review
On check out I was hit with $36 'parking fee' for a two night stay . Otherwise b/ fast was good, staff were very nice the furniture is outdated, bathroom was clean.Genuine Hotels.com guest review
great hotel best breakfastGenuine Hotels.com guest review
Once again Novotel delivered quality service , comfortable room , great bedding . If you are looking for the complete package always stay at Novatel .Genuine Hotels.com guest review
"Perfect place for a great visit to Canberra"
I was wonderfully surprised on arriving by bus to find that the hotel is next door and there was nothing unappealing about the bus depot and the hotel. Novotel is in the perfect location, close to shoping and all attractions. I walked everywhere. The room was perfect, bright and clean. I loved coming home to it after a day of sightseeing.Genuine Expedia guest review
"Novotel - good as always"
Hotel lived up to the high standards of Novotel hotels. Undercover valet parking was easy. Room of excellent quality and easy to get around the city to events and activities as required.Genuine Hotels.com guest review
Generally good but dining room service too attentive. Different staff asking every 5 minutes if things were satisfactory. Over the top!Genuine Hotels.com guest review
Think ots very pricey, didn't go much on the room service food and how u have to pay for internet when u pay so much as in movies and car park as well, not real cheap ppl that dont make a thousand a week,Genuine Hotels.com guest review
Hotel was good but Areas for improvement - Parking in front of hotel - Basin in room too small - lights were difficult to work out = Need to advertise that you have football channel - would have liked to be offered a newspaper mini bas too expensive for soft drinksGenuine Expedia guest review
greatGenuine Hotels.com guest review
Easy walk to shops, restaurants and major bus stop. Room was very quiet and comfortable. Big pool and spa. Enjoyed our two night stay at this hotel.Genuine Expedia guest review
Left my shaver behind. Tammy and Renee sorted it for me. The staff are an absolute delight. Great room, comfy bed, great central location for food, shops, business. Pharmacy and bus station downstairs. Valet carpark at rear worked fine for me. A very positive experience.Genuine Hotels.com guest review
It was raining, so the kids spent the day in the indoor heated pool. It was great, the staff were awesome.Genuine Expedia guest review
Very friendly & helpful staff and a lovely, clean room.Genuine Hotels.com guest review
"Hotel was Central to the city centre. Quiet room"
A nice Hotel with large clean rooms with a balcony. Positive experience.Genuine Expedia guest review
Very good value rooms, good service, clean rooms, the bar is well situated on the first floor, breakfast buffet well stocked and diverse, there are lots of good restaurants in the surrounding region. The only downside is that the temperature control in my room was hard to control, so Id have to turn the aircon on during the night, then sleep with blankets […] on. Read moreGenuine Hotels.com guest review
"Novotel is showing it's age"
The size of the room is great. Decor dated and very run down. Bathroom from the 90s. They need to change radically to catch up with what most other 4 star hotels offer, in the way of toiletries and fit out of rooms etc. Otherwise it was a pleasant stay.Genuine Hotels.com guest review
"Nice hotel close to the city centre"
It was a great stay and close to everything which was excellent.Genuine Expedia guest review
"comfy room for an overnight stay"
Very helpful front desk, room very new and good condition, only complaint is the wardrobe too small for anything more than an overnight stay (no space to hang clothes as safe and tea making facilities inside the wardrobe).Genuine Hotels.com guest review
"Pleasant stay at Novotel Hotel in Canberra"
Pleasant and comfortable stay, by our family groupGenuine Expedia guest review
"nice hotel, close to everything"
Nice food and reasonably priced, beds were nice and soft but pillows were to bulky for me and were very uncomfortable. thought the pool was heated but it's not, spa was awesome! overall very good hotel to stay in for the weekend and would stay there again.Genuine Expedia guest review
"Nice Hotel in the Centre of Town"
Stayed at the Novotel Canberra for a mountain biking trip to Mt Stromlo Forest Park. This meant that i had a mountain bike on my car's roof that needed storing before I could park it in the underground car park around the back. This required me to dismount the bike and store it with the concierge before getting back in my car to park underneath. This […] was really the only annoying thing. That said, the staff were more than helpful in accommodating me and my very dusty bike. The room, a standard queen size for one, was clean and well equipped with modern furniture. There were some wear marks and some dust in the hidden corners, but being a MTB man, that really didn't bother me. The air con, worked. The TV, worked (with 10 or so Foxtel channels woot!). The shower had hot water, the fridge worked (although a little warmer than expected, that said it was a mini bar. The bed comfortable. And the restaurant and bar, mmm great sirloin steak. Would go again. Read moreGenuine Expedia guest review
i found it difficult to understand why Friday night was the cheapest night of our stay. we stayed from Thursday to SaturdayGenuine Expedia guest review
Conveniently located to main tourist sitesGenuine Expedia guest review
"Perfect for Canberra holidays"
This was our first visit to east coast, after visiting sydney for three days and paying hefty amount for not so good hotel -we travelled Canberra by car, and simply loved this hotel - helpful staff, valet parking, pool and best of all the location . Value for money , in the centre of over lovely capitalGenuine Expedia guest review
Th e rooms were only partly cleaned. Not always vacumed or floors washed A menu with more traditional evening meals maybe an advantage for the hotel. Steaks etc combined with the present menu I think would boost trade. Do not do any maintenance ie painting in peak period as this keeps people away from the bar n restaurant. Also display a sign at […] the bar if the kitchen is not operating as it is embarrassing for staff to inform guests that they cannot order a meal as the deep fryer is broken. glen Ingle Read moreGenuine Hotels.com guest review
We had a very poor experience at the restaurant on the first evening and therefore never went back. I reported this to a supervisor when I settled the account two days later. The account was paid in full and confirmed on departure the following morning, yet I find a minor charge to my credit card.Genuine Hotels.com guest review
"Convenience in Canberra"
The hotel is located centrally in Canberra. Loved being able to walk to Canberra Central. No need to drive if willing to walk a bit. Great spot to get out the bike and ride everywhere.Genuine Expedia guest review
great location, expansive buffet breakfast, but could not find prices of the full or continental choices, these should be advertised. Could do with two single bed options in family room rather than just two doubles. Perfect for a short stay.Genuine Hotels.com guest review
Good location to central Canberra. Very comfortable room. Check in/out staff at reception not very friendly! Nice swimming pool but you need to be careful of slippery wet tiles.Genuine Hotels.com guest review
Great room, some rowdy patrons in the pool area which weren't dealt with, otherwise fantastic.Genuine Expedia guest review
Nice Hotel, with one of the bet locations form what I saw. Walking distance to city centre and all conveniences. Staff and facilities all very pleasant. No surprises.Genuine Expedia guest review
One of the really good hotel close to everythingGenuine Hotels.com guest review
"EXCELLENT VALUE IN THE HEART OF CANBERRA"
THIS HOTEL IS IN THE CENTRE OF CANBERRA. IT REPRESENTS EXCELLENT VALUE WHEN THE COST IS WEIGHED WITH WHAT IT OFFERS. ROOM CLEAN WELL APPOINTED AND COMFORTABLE. STAFF FRIENDLY AND HELPFULGenuine Expedia guest review
our stay was good only complaint would be that it would have been good if the parking was included into the overall price of the accommodation. One of the beds was not comfy due to the mattress saging in the middle.Genuine Hotels.com guest review
Brilliant location, right in the centre of CanberraGenuine Expedia guest review
Valet parking not good had to search for someone to get the car only to be handed the keys and told to get it myself which cost me $18 a night and the security of the keys was a joke I could have taken any of them while waiting for someone and took whatever car I wanted The lifts are very slow Restaurant had great service food was ok buffet breakfast […] was good Location was good for what we needed but nothing much around Read moreGenuine Hotels.com guest review
It was fine but not a family friendly hotel with the bed configeraitionsGenuine Hotels.com guest review
We took two Grandchildren ages 4 & 10 they had a ball. The kids meals suited them just fine for dinner and breakfast was a hit eating for free. The staff were exceptional and friendly, even my grand daughter wanted one of them to baby sit her.Genuine Hotels.com guest review
"Definitely going back"
We had a marvellous stay there on 29.12.13. The reception and valet were courteous. We were put in a family room next to the pool and could here the door to the pool shutting but it did not bother us much. The pool, sauna and spa were excellent. Breakfast buffet included for the whole family for a price of AUD195 was truly excellent. Happy customer […] s. Read moreGenuine Hotels.com guest review
We had a very good stay our highlight was the buffet breakfast pool and spaGenuine Expedia guest review
Short walk to CBD, close to great food and shopping. Hotel facilities were great and room was nice and clean. Best Hotel I've stayed at in Canberra.Genuine Hotels.com guest review
"Comfy beds & great location"
Very impressed with the Valet Parking so efficient huge room nice big towels was definitely 5 starGenuine Hotels.com guest review
"Perfect for what we wanted"
Perfect location for us. Staff were friendly and helpful, even when we had to move rooms. Good bar and restaurant too. Will definintely be going backGenuine Hotels.com guest review
"A good day at the Novotel in Canberra"
My wife and I are In Australia visiting family and friends from the UK. Staying with family in Seaforth we arranged to meet up with old friends now living in Albury, at the Novotel in Canberra. Stayed overnight in a very comfortable room on the 7th floor and had an excellent breakfast in the morning. Staff were excellent and very helpful at all times. Our […] friends arrived at 9.30am and we sat and chatted and caught up on the past 5 years in the comfortable Novetel lounge. After a short walk not finding a restaurant open around midday, we were pleased to find that the Novetel served lunch. A great re-union and great day. Thoroughly recommend the Novetel Canberra Eddie lopez Read moreGenuine Expedia guest review
"Great location and service."
The location is fantastic and the Hotel very comfortable with great amenities and extremely good service.Genuine Hotels.com guest review
"Odd room set-up"
We have stayed here before and liked the location better than any other in Canberra. The only drawback is the room configuration which features a sink/basin in the room and not enclosed with the shower and toilet area.Genuine Hotels.com guest review
"Convenient to city attractions"
I found the Novotel Canberra to be conveniently located for visiting Canberra's tourist attractions. The free bus service that ran half hourly between the major points of interest was very helpful to tourists without a car.Genuine Expedia guest review
"great location reasonable price pleasant staff"
Great .I will stay there again.I wish to join for ffuture special deals.Genuine Hotels.com guest review
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