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1 room,  2 adults 
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Room 1:

Halekulani - Honolulu

21.278279, -157.831536
5 stars
2199 Kalia Road, Honolulu, HI, 96815 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $490
available on 05/25/13
Price Match Guarantee
4.5 200 5

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    1 room,  2 adults 
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    Landmarks near Halekulani

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    Overview of Halekulani - Honolulu

    Location.
    Halekulani, which translates as "house befitting heaven," is positioned on five oceanfront acres on Honolulu, Hawaii's Waikiki Beach. Guests are greeted upon arrival and immediately escorted into select accommodations, where arrangements are finalized in privacy. Diamond Head Crater is less than two miles away and Pearl Harbor is 14 miles from the property. Oahu's bus system provides transportation around the island.

    Hotel Features.
    Neoclassical French cuisine is offered at La Mer, with specialties including Crispy Skin Fillet of Onaga and Tournedos of Roasted Venison. House Without a Key, the poolside indoor-outdoor restaurant, features sunset cocktails and Hawaiian music. Orchids' menu is enhanced with local ingredients and fresh seafood, while Afternoon Tea at the Veranda provides French pastries, afternoon cocktails, espresso and fine teas. Conference rooms and a business center are provided, and complimentary wireless Internet access is available. The fitness center hosts scheduled classes, programmable equipment and weight training machines. Fitness consultants are available for private sessions. The Spa Halekulani includes tandem and private treatment rooms. Services include Polynesian Steam Therapy and the Lavender Orchid and Papaya Pineapple Body Experiences. Comprised of more than one million African mosaic tiles, the hotel's signature Orchid Pool overlooks the crowded Waikiki beaches. Palm trees and lounge chairs surround the terrazzo sundeck and pool where attendants offer their services.

    Guestrooms.
    The 453 guestrooms boast delicate, beach wood furnishings, upholstered seating, décor in soft earth-tones, and furnished lanais. Bedding includes 300-thread-count Egyptian linens, and duvet and pillow covers with Menac designs from France. Bathrooms feature deep soaking bathtubs, marble vanities and designer toiletries including mineral salts and sunscreen. Room amenities include flat-screen televisions, complimentary wireless and wired high-speed Internet access, and welcome fruits and signature chocolates.

    Image of Halekulani, Honolulu
    4.5 out of 5 Excellent (200 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Best hotel and service ever! Highly recommend it for couples. It's very quite with not a lot of children running around crazy. by Kelly  from Bakersfield, CA on 04/20/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $490
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Partial Ocean View

    Ocean View

    Garden Courtyard

    Diamond Head Ocean Front

    Ocean Front

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Caters to couples
    • Caters to families
    • Minimum check-in age is: 18

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Bar/lounge
    • Designated smoking areas
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Number of buildings/towers - 5
    • Patio
    • Shopping on site
    • Smoke-free property
    • Swimming pool - outdoor
    • See more facilities
      • Ballroom(s)
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 8818
      • Meeting facilities size (meters) - 819
      • Number of floors - 15-17
      • Number of meeting/conference rooms - 6
      • Number of restaurants - 3
      • Parking limited (surcharge)
      • Rooftop terrace
      • Self parking (surcharge)
      • Total number of rooms - 453
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board (on request)
    • Remote lighting/drapery/curtain control
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Balcony
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Climate control
      • Complimentary bottled water
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Digital TV service
      • ESPN
      • Extra towels/bedding in room
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • Handheld showerhead
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • Lanai
      • LCD TV
      • Makeup/shaving mirror
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Refrigerator
      • Separate bathtub and shower
      • Separate sitting area
      • Sewing kit
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Welcome amenities
      • Window opens
    • Services
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Secure parking
    • Business & Event
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of the Leading Hotels of the World.

    Dining

    La Mer - Halekulani's fine-dining and award-winning restaurant featuring Neoclassic French cuisine. An elegant and romantic atmosphere with teak furnishings, gold-leaf ceilings, and direct views of the ocean. La Mer is among the nation's longest consecutively ranked and Hawaii's longest rated AAA Five Diamond restaurant. Open for dinner only. Long-sleeved, collared shirt or jacket required for gentlemen.

    Orchids - Oceanside open-air restaurant featuring contemporary seafood cuisine. Eucalyptus-wood floors, full ocean views, and an abundance of fresh orchids throughout. The menu has a strong emphasis on fresh seafood and ingredients grown in the islands. Advance reservations are highly recommended for the award-winning Sunday Brunch. Open for breakfast, lunch, and dinner.

    Table One - Located in the atrium of Orchids restaurant, Table One offers an exclusive "restaurant within a restaurant" experience. Features a five- or seven-course tasting menu designed by Halekulani's Executive Chef Vikram Garg. Two-tiered wine pairings available upon request. Accommodates 4 to 6 guests with a 48-hour advance reservation. Open for dinners only Tuesday through Saturday.

    House Without a Key - A casual, oceanside indoor/outdoor restaurant located next to the hotel's signature pool in the shade of a century-old Kiawe tree. Breakfast buffets feature many homemade specialties. At night, guests can enjoy sunset cocktails, including the frozen Mai Tai (rated by GQ Magazine as the best in town), and live Hawaiian entertainment. Every Tuesday and Thursday, the Kiawe Grill outdoor barbecue is popular with the locals. Open for breakfast, lunch, and dinner.

    Lewers Lounge - An intimate jazz lounge featuring a sweet and savory bar menu and live contemporary and classic jazz music. Located in the Main Building and open for cocktails and entertainment nightly.

    Afternoon Tea at The Veranda - Elegant afternoon tea service with a wide selection of international teas and exclusive Halekulani blends, espresso, cakes and French pastries. Located in the Main Building and available daily during the afternoon.

    Room service - Available 24 hours.

    Recreation

    Complimentary fitness classes featuring yoga, aquatic and cardio classes are available for all guests to enjoy in the fitness center and throughout the hotel. Sunset catamaran sails, surf lessons and snorkeling are available on the beach behind the Halekulani pool.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Bicycle rentals nearby
    • Boat launch nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Motor boating nearby
    • Parasailing nearby
    • Pilates classes/instruction nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Tennis nearby
    • Volleyball nearby
    • Whale-watching nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 22 per day
    • Valet parking fee: USD 22 per day
    • Rollaway bed fee: USD 40 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Honolulu, Hawaii, United States
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    Halekulani Waikiki

    A short guide to Waikiki

    Waikiki established its reputation as a getaway when the Moana Surfrider opened its doors in 1901. Today, more than 30,000 hotel rooms are packed in the skyscrapers along the golden sands of Waikiki Beach. At the end of Waikiki, Diamond Head towers as an enduring landmark. West of Waikiki, Pearl Harbor offers a somber testament to history and the victims of World War II.

    see all hotels in Honolulu

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Waikiki Beach Walk - 200 yards
    • Fort DeRussy - 300 yards
    • Royal Hawaiian Center - 300 yards
    • Waikiki - 400 yards
    • International Market Place - 500 yards
    • Waikiki Beach - 500 yards

    0.50 - 1.0 mi

    • Ala Wai Golf Course - 1400 yards
    • Hawaii Convention Center - 1500 yards

    1.0 - 3.0 mi

    • Honolulu Zoo - 1.0 mile
    • Waikiki Aquarium - 1.1 miles

    3.0+ mi

    • Honolulu Intl. Airport (HNL) - 6.8 miles
    • Hoolehua Molokai Airport (MKK) - 48 miles
    All hotels in Honolulu, Hawaii, United States
    Reviews
    • All (200)
    • Business (3)
    • Romance (25)
    • Family (29)
    • Friends (4)
    • Other (139)
    4.5 / 5
    Excellent

    Score breakdown (from 200 reviews)

    • 5.0
      (135)
    • 4.0
      (38)
    • 3.0
      (14)
    • 2.0
      (7)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.6
    • Comfort
      4.5
    • Condition
      4.5

    Reviews: Overall

    • < Previous
    • Page 1 of 4
    • Next>
    Halekulani - Honolulu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best hotel and service ever! Highly recommend it for couples. It's very quite with not a lot of children running around crazy.
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    Kelly
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 1, 2013
    A Traveller
    US

    Halekulani - Honolulu
    3.0 / 5
    Good
    "Ok"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Ocean front is not ocean front, at least not our room. Very disappointed. Can not sleep with doors open to hear ocean either because anyone can go to balcony to balcony.
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    A Traveller
    US

    Halekulani - Honolulu
    2.0 / 5
    Fair
    "Halekulani"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    we have stayed here multiple times and have never felt welcome. We love the ambiance of the setting so we stay but the staff is not welcoming. We had to fight for a better room even though we had an AX platinum card and booked the room and was guaranteed an upgrade if there was room. The hotel was not even close to full and they initially gave us a […] room that they said was ocean view. One had to stand on the balcony and stretch to see the view. it was insulting. We complained and they finally gave us a decent room. BUT for those prices we should feel welcome and not have to fight, especially since they knew it was our anniversary. Read more
    Genuine Expedia guest review
    Other trip
    Nov 4, 2012
    A Traveller
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Quality hotel but in a very urban noisy environment
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    Bob
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great serene location in the heart of Honolulu. Lacks "Hawaiian" feel, not much "aloha" spirit. Lots of weddings:(
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Hotel Heavan"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had always seen reviews about this place on TV and on the internet, but until you stay here you can only imagine. The hotel itself is not that large, but the atmosphere, service and overal feeling is one that you enjoy wherever you go on the grounds. The rooms are well appointed with nice views, the restaurants are all excellent...where else can you […] have breakfast eatting Kalua pork hash (fantastic!) listening to the waves with Diamond head off to your left...or evening dinner with a local Hawaiian band playing with a beautiful sunset. The staff was all friendly and made sure your every need was taken care of. I really hated to leave, but someday will be back. The only minus is the small beach area, and that didn't matter as the larger part of Waikiki beach is just a short stroll away. Read more
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    Eric & Virginia
    US

    Halekulani - Honolulu
    2.0 / 5
    Fair
    "Poor service,,, waiting for tips"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    I thought I could meet hight quality service from Halekulani. After spending another hotel in big island. We almost spent same amount of room charge in both hotels. Halekulani is well know as good location and quality services. Since Oahu is busy island, hotel staff cannot find out who is staying hotel. Even very famouse restaurant in Halekulani, server […] doesnt have smile on their face and waiting for just a good tip. Hotel itself is very clean and beautiful but service is not enough from their room charge. Read more
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    MAC
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great!
    Genuine Hotels.com guest review
    Other trip
    Oct 6, 2012
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "I want to return"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is in a great position and all the staff are very, very friendly. This is one of the best hotels in Waikiki and we will return for another stay. He had a 7 month old and requested a ground floor room. They were fully booked for our first two nights but moved us for the remanding 5 of our stay. We went out shopping and came back and all our […] bags had been moved into our new room, it was hassle free. All the staff we very friendly and attentive. The pool is great as is the little beach in front of the hotel. The hotel food is good, however the pool side offering is pretty limited. The hotel has no beach club but the Sheraton next do does and you can hire surf boards and all sorts or things there. Its a large hotel but one of the better resorts I have stayed at. Read more
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    A Traveller
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "location is unmatched"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience all around #1 place to stay but not eat in Waikiki. Since the hotel is surrounded by streets of great restaurants, there are many better choices to eat than at the hotel. The call-out issue is the breakfast cost was NOT included with our 6 night stay. We saw dozens of families during the week with small children at the breakfast buffet […] at the hotel, so we figured out that as a matter of principal no parent will pay USD$40.00 for their three year old to eat breakfast when there is a Denny's across the street. Were offered NO plan including any extras.. Read more
    Genuine Hotels.com guest review
    5 night trip in Aug 2012
    A Traveller
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "Not bad, but not as expected"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I felt the service was not perfect sometimes. The response was not quick, the restaurant service was not good.
    Genuine Expedia guest review
    Other trip
    Jun 19, 2012
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Wonderful Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We just returned from the Halekulani, where we stayed for our honeymoon for a little less than 1 week. This was, by far, the best hotel I have ever stayed in. Request an Ocean View room, on a high floor -- you can listen to the ocean while you fall asleep! The staff were extremely accomodating and even let us check out late (6PM) at no extra charge, […] though we did have to move rooms because someone was coming to stay in our original room (definitely not a problem). Concierge desk was very helpful as well, as they can help plan activities for the day with you. House Without a Key restaurant was our favorite...we'd go down there in the evenings and spend time listening to the Hawaiian music and hula while sipping on the best Mai Tai in the world. SpaHalekulani is also absolutely exquisite. They can accommodate couples for massages in the couples sweet, and your massage ends with a mochi ice cream treat and tea. So relaxing! The only downside of the hotel was that it is very expensive. However, given this special occasion for us, we splurged and don't regret it at all! Wonderful memories, Read more
    Genuine Expedia guest review
    Other trip
    Jun 17, 2012
    Dawn
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "LIttle expensive, but a great place to stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We have a wonderful time. The hotel was wonderful and the personel was also great.
    Genuine Hotels.com guest review
    4 night trip in May 2012
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Treated like royalty"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is possibly the best hotel experience we've had. Sadly, we stayed only one night. All staff were gracious, more than accommodating. The room was large, spotlessly clean, elegant. As we left the hotel for a quick walk, bellmen and valets asked if we needed water for the walk. We had room service for dinner, which was excellent and the service outstanding […] and gracious. We've stayed at many 5-star hotels, and this is a 6-star! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is in a great location, nicely renovated and the staff is extremely friendly. The hotel and pool area is peaceful as it doesn't cater to children. The one complaint I have is that the hotel is SMOKE FREE and there are signs indicating that, but right in front of the sign is a bench and 2 ashtrays for people to smoke. The openness of the hotel […] allows the smoke to drigt right in. The smoking location should be moved as to not make those of us who are nonsmokers have to walk through the smoke cloud. Read more
    Genuine Hotels.com guest review
    8 night trip in Apr 2012
    Surf City
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "Expected more for the money...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice service, nice location. Hotel is in need of up-dating and is WAY overpriced!
    Genuine Hotels.com guest review
    2 night family trip in Nov 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "well worth the price!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    I chose this hotel based on the fact that the service is supposed to be great and it was!!! Everyone had a smile and was very accomodating! My favorite part was how when you go to the pool there are "pool boys" who meet you and set up towels for you on your chair- that made us feel very special! Orchids restaurant was fantastic and the service was superb! […] Drinks and food are pricey but, what do you expect for Hawaii. My only complaints were that there is no hot tub and no real "beach"- there is access to the beach but, not one directly in front of the hotel. In front of the hotel the water hits and there is a barrier between the pool and beach. My main complaint was the room- it was overall clean but, VERY dated. The bed was very average and the thing I really disliked was the bathroom "door" it was nothing more than a sliding closet door that you could hear everything through- The hotel just started construction 2 days before we got there and the new rooms should be complete by June of 2012- That being said I would DEF recommend this hotel and stay there again :) Read more
    Genuine Hotels.com guest review
    3 night romance trip in Sep 2011
    Kelly H
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "Nice location in Waikiki"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Had an ocean front room which had no benefit for the additional cost over an ocean view room that another family member had. There was an additional daily charge for a roll away bed for our son. Rooms are a little dated but overall comfortable, although found the king sized bed a little soft for our liking. Lack of shaded chairs around the pool due […] to an overall lack of umbrellas. Most chairs with any shade were taken by mid morning which meant we spent less time around the pool than we had at the other hotel we stayed in in the area prior to the Halekulani. Ate at La Mer which was overpriced compared to other high end restaurants we went to in the area. Read more
    Genuine Expedia guest review
    Other trip
    Sep 1, 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Amazing in every way! Can't wait to be back."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love this hotel so much. Excellent service, the room was amazing. Housekeeping twice a day. (there are daily turn down services with small gifts) This was our second time there and I don't think we can stay anywhere else in Honolulu! Also, the location is unbeatable!! Extremely satisfied!
    Genuine Expedia guest review
    Other trip
    Jul 29, 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "First Class"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    First class hotel with top notch service, fine dining and relaxing social atmosphere. Right on beach, but just enough off main thru fare to be connected on one hand, but not pedestrian on the other.
    Genuine Expedia guest review
    Other trip
    Jun 27, 2011
    A Traveller
    US

    Halekulani - Honolulu
    3.0 / 5
    Good
    "Not Impressed"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    I'm used to staying at pricey hotels so Halekulani's room prices were not an issue. However, you're paying a lot of money for good service alone. The rooms are outdated. The balconies all face each other so there's no privacy. Buffet breakfast for 2 is $62 and when I asked the next day if we were restricted to buffet we were told yes. Had to use the […] "fancier" restaurant to get a normal breakfast and since we were in our pool attire, there went that. Room service was excellent although most of the meals were not. 99% of the staff was extremely courteous and went out of their way to make sure we had a nice stay. The other 1% was just a bad experience that was resolved when we reported it. And if you are looking for the island experience do not stay there. Beach is about 200 sq feet. Plus Honolulu is horrible! NYC on an island is the best way to describe it. Stay at a resort out of town or better yet on another island. Next vacation I'm going back to the Buccaneer in St. Croix which is also pricey but very worth the money! Read more
    Genuine Expedia guest review
    Other trip
    Jun 21, 2011
    Phyllis
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Great service people"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff very friendly and courteous. They made you feel special.
    Genuine Expedia guest review
    Other trip
    Jun 20, 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "The Halekulani is a perfect spot to rest and de-stress. It's the best!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were delighted to find the Haleklulani unchanged across the years. it is perfectly maintained, dedicated to seeing to the absolute comfort of all of its patrons. The staff is friendly and efficient. Service is available at the press of a button. You don't even know that you are in Honolulu if you don't leave the Halekulani during your stay. But […] if you do, you are close to the best shopping area. A very convenient location. Five stars all the way! Read more
    Genuine Expedia guest review
    Other trip
    Jun 5, 2011
    Ruth Q
    US

    Halekulani - Honolulu
    3.0 / 5
    Good
    "Halekulani and Waikiki"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Halekulani was stated to be the most luxurious hotel in Waikiki. It was no Four Season's but comfortable and accommodating. I've seen all I need to see in Waikiki. If you've been to Miami you've been to Waikik but without beaches.
    Genuine Hotels.com guest review
    2 night family trip in May 2011
    Suzanne K
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Enjoyed Our Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were looking for a 'clean' hotel and this is one of the cleanest I've been in. The service was 'top notch'. However, I was not impressed with the decor. We stayed in a partial ocean view room. For the price that we paid, I was expecting a much more luxurious room. I've stayed at the Venetian in Las Vegas for the same price that we paid at the Halekulani […] and I have to say the Venetian was not only a large suite it was extremely well decorated (although it did have bad views). Read more
    Genuine Expedia guest review
    Other trip
    May 23, 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Heaven in Paradise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great service. Comfortable room. Definitely worth it!
    Genuine Expedia guest review
    Other trip
    May 17, 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Outstanding all around"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Price is high, but outstanding all around - location, condition, service, attitude.
    Genuine Expedia guest review
    Other trip
    Mar 17, 2011
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Worth every star"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was tops! I was even given a room upgrade at registration. Had an escort to the room and she pointed out all the amenities. Choices of several good resturaunts. Walk to downtown Honolulu and shopping. Very secure. We selected this hotel for it ADA accomodations and we had no complaints.
    Genuine Expedia guest review
    Other trip
    Nov 11, 2010
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "I'm spoiled for life now."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I have stayed in a few 5-star resorts before but this beats them all. From the moment you walk in, you're treated like royalty. The garden/courtyard room was perfect for my sister and me, and the bathroom was very spacious, with tons of room for toiletries. The bed was soft and the nightstand controls let me control lights and room temperature. As comfy […] as this room was, we had to leave it--the House Without a Key restaurant's breakfast buffet had everything you'd ever want, and dinner on our last night there was memorable. I can't forget to mention the gorgeous mosaic pool. All in all, our stay at Halekulani was amazing. I will definitely come back. Read more
    Genuine Expedia guest review
    Other trip
    Oct 27, 2010
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel , great food and wonderful service. No question this is a 5 star establishment. Have been around so am able to compare.
    Genuine Hotels.com guest review
    4 night trip in Oct 2010
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Great hotel on Waikiki!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay at the Halekulani was excellent. Our oceanview room was great. We had a wonderful view of Diamondhead and Waikiki beach. The service at this hotel is very good. The only downside of the Halekulani is that there is a very small beach in front of the hotel, but the pool is very nice and you can see the ocean from the pool chairs. We plan to stay […] at the halekulani again on our next trip to Honolulu. Read more
    Genuine Expedia guest review
    Other trip
    Sep 29, 2010
    Scott L
    US

    Halekulani - Honolulu
    1.0 / 5
    Poor
    "Not impressed at all"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Having stayed at 5 star hotels around the world, the Halekulani was a HUGE disappointment and certainly NOT worth the price, don't let the internet pictures deceive you. Here are some of the reasons why I did not like the hotel AT ALL. 1) The rooms are OLD AND SMALL -the lobby & hallways of the hotel has been updated, but once you get into your room, […] you'll feel like you are at the Howard Johnson. 2) The pool area has limited umbrellas so if you head down to the pool anytime after 8am - you can forget about getting one. Also ,the pool attendants were not very helpful - I'm used to staying at resorts that cater a bit more to their clients - these guys almost had an attitude when you asked them for towels etc. 3) the food was barely OK - over priced and not that tasty 4) Concierge - please don't go by any of their referrals -every restaurant they recommended was AWFUL- I think it must have been motivated by kickbacks. 5) LOCATION - it basically doesn't have a beach front -the small strip of sand is rocky and the waters are rough - not the best location in Oahu 6) The spa offers massage only basically - a 75 mins spa = 55 min actual massage -the other 20 mins you are paying for is the time it takes you to change in the room - they only have 6 massage rooms so you get billed for the time you are in there!!!!! Read more
    Genuine Expedia guest review
    Other trip
    Sep 24, 2010
    A Traveller
    US

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "Halekulani"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is very nice and in a great location in Waikiki. The restaurants are not as good as touted. We ate at House Without a Key and Orchids. We did not eat at La Mer. Instead of eating onsite, I would recommend eating at Roy's directly behind the hotel. It is twice as good for half the price.
    Genuine Expedia guest review
    Other trip
    Sep 8, 2010
    A Traveller
    US

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Halekulani exceeded all expectations!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Halekulani exceeded all expectations!! It was our first trip to Hawaii, celebrating our 15th anniversary and now I can not wait to go back, and would want to stay here again. From the moment we arrived, to check in, the entire length of our stay, and late check-out I don't have one complaint. The entire staff was pleasant and very helpful. Would highly […] recommend!! Read more
    Genuine Expedia guest review
    Other trip
    Aug 25, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Exceptional service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    True luxury. The staff were attentive, polite and respectful. They set the benchmark for others to follow. Everything was sport on, from cleanliness to facilities to location to food and beverage service. Highly recommended.
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    Victoria
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, great service, but internet connection in my room often disconnected. Hotel has a tiny beach without beach lounger.
    Genuine Hotels.com guest review
    5 night trip in Jan 2013
    A Traveller
    GB

    Halekulani - Honolulu
    4.0 / 5
    Excellent
    "Relaxing"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I would stay at this property again. A few lessons we learnt as any stay. I found it was a comfortable stay and for the most part the staff is doing a very good job. There is room for improvement and I think this property is open to feedback and would make changes for the better. I personally didn't like having to wait at check-in until a hotel associate […] was available to give us a tour of the property and take us to our room. It would of been more professional to ask us if we wanted a tour. We were tired and just wanted the key. I ended up insisting with reception we didn't want a tour, just our key. The restaurants were very good. Room service (food and delivery) was outstanding however pricey. The snacks by the pool (complimentary pineapple, ice cream) were a welcomed treat. The manager did a follow-up to our room and quickly addressed our concerns by offering us another room on a higher floor with better view. We had complimentary chocolates, champagne, cookies delivered to our room. I think the hotel made repeated gestures to put a smile on our faces throughout our 5-night stay .... it worked. Read more
    Genuine Expedia guest review
    Other trip
    Nov 28, 2012
    Anonymous
    CA

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Best Ever Customer Service Without Any Doubt!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Without doubt the best customer Service of any hotel my wife and I have stayed at, and we have stayed in many of the most highly rated hotels in the world. The staff went above and beyond any reasonable expectation in response to any enquiry we made, it was just incredible. We would never stay anywhere else in Honolulu.
    Genuine Expedia guest review
    Other trip
    Sep 29, 2012
    Leo
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "One of the best hotels"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was amazing.. the service and the attention to details in this hotel are un matched. Highly recommend it
    Genuine Hotels.com guest review
    5 night trip with friends in Jul 2012
    A Traveller
    GB

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Best hotel we have ever stayed in"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We have a 6 year old and given the prestige of the hotel we always felt he was welcome and encouraged to be a child. The staff are always happy to help with all your enquiries and help to in any way possible. They are honest and focused on ensuring your experience is the best it can be. Thank you to all the staff that made our experience one we will […] cherish forever Read more
    Genuine Expedia guest review
    Other trip
    Jul 22, 2012
    Anastasia
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "thank you very much"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife & I stayed at this fantastic hotel for 4 nights for our honeymoon & I cannot say any negative things at all. We enjoyed our stay very much & highly recommend the Halekulani to anyone. It has a beautiful & private pool to relax or unwind & the rooms were always kept spotless. The staff were also very helpfull & friendly. From the moment we checked […] in to the moment we left, we did not have a worry in the world. My wife would look forward to the small gifts the staff would leave on her side of the bed every evening. It is more expensive than other hotels but it is worthwhile spending the extra money Read more
    Genuine Expedia guest review
    Other trip
    Jun 18, 2012
    Andrew
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Perfect sunset viewing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I absolutely loved my stay at the halekulani hotel. Words cannot describe just how beautiful this hotel is. It is so close to everything, so many great restaurants within walking distance and very close to DFS, which is the best place to get your money exchanged. Staff are very welcoming and helpful. I will definitely love to stay at the halekulani […] again. Read more
    Genuine Hotels.com guest review
    3 night romance trip in May 2012
    Natasha
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Can't stay in a better hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Brilliant syat. Best hotel we have ever stayed at by a country mile.
    Genuine Expedia guest review
    Other trip
    May 3, 2012
    Yves
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Heavenly honeymoon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    From the moment the valet opened the car door, we knew we were staying somewhere special. The service was second to none. The modern, stylish hotel was impeccably clean and located only a short walk from all the action of downtown Waikiki with it's countless bars, restaurants and shops. The pool area was very relaxing and never got too crowded. The […] beach was literally spitting distance from the hotel. We stayed at three 5 star hotels during our Honeymoon in Hawaii and this was by far the best. If I have anything negative to say, it would be that due to the L-shaped desiagn of the hotel, your balcony is overlooked by the rooms on the other branch of the L, bu that is a trifling matter. We would definitely stay there again. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2012
    Keith
    GB

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Beautiful Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One of the world's great hotels. Fabulous location, great service and rooms are immaculate. Would recommend for a few nights of luxury in Waikiki.
    Genuine Hotels.com guest review
    4 night trip in Apr 2012
    mja09
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, beautifully maintained, great location close to shops and restaurants. Loved the staff service, nothing was too much trouble. Also loved the separate shower and bath. Expensive to eat in the hotel, but plenty of choices at your doorstep outside. Best to book because the good restaurants were often booked out. Smallish pool but beautiful […] and clear and the beach just beyond. Read more
    Genuine Expedia guest review
    Other trip
    Apr 15, 2012
    Lee
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "A blissful stpay in Waikiki"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    If top five star service is what you're looking for, then the Halekulani is the place to go. The staff from porters to management are extremely helpful and polite, also genuinely friendly. The hotel is located right on the beach at Waikiki and in the heart of some great shops and restaurants. We arrived very early because of our flight, and were checked […] in and shown to the Hospitality Lounge where we made ourselves comfortable until our room was ready. Recent renovations are very stylish. The Halekulani is just a beautiful place to stay. I can't recommend it highly enough. Read more
    Genuine Hotels.com guest review
    5 night trip in Mar 2012
    A Traveller
    AU

    Halekulani - Honolulu
    5.0 / 5
    Outstanding
    "Great Hotel, excellent service, immaculate."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Outstanding service, very well kept hotel. Having travelled a lot it was a pleasure to have a property for a personal vacation that lived up to its reputation. Would come back here in a heartbeat.
    Genuine Expedia guest review
    Other trip
    Mar 15, 2012
    Pete
    AU
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