All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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2199 Kalia Road, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 397 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Just go and stay!"
This property is a rare exmple of of a very fine family owned and operated hotel that was sold to a corproation and managed to keep all the attributes of its previous life. The facility itself is clean, open and elegant. The rooms have all been upgraded to be modern yet comfortable. While the Halekulani beach is very small the rest of the property reflects simple beauty and serenity while Waikiki bustles around the corner. Physical attributes aside, the best asset of the hotel is the staff. From Manager to waitstaff to maids, their never ending energy to make you feel welcome and wanting for nothing is extraordinary in todays world where service is many times lost in translation. When the checkout clerk said he hoped to see us again I answered honestly that he would.
Genuine Hotels.com guest review
5 night trip with friends Jun 17, 2015
Richard
US
5.0 / 5Outstanding
"5 stars"
Celebrated 30 year anniversary. Absolutely great stay. Truly a first class hotel. Received a room upgrade and a bottle of champagne for the room. Excellent service from the front desk to the pool attendants. Bring a pair of pants if you want to eat at the restaurant on property
Genuine Hotels.com guest review
1 night romance trip Jun 15, 2015
john
US
5.0 / 5Outstanding
Overally really nice. Nice and friendly stuff @ the pool specially. Located in the hearth of waikiki beach so easy to go shopping and restaurants.
Genuine Hotels.com guest review
6 night romance trip Jun 12, 2015
matias
US
5.0 / 5Outstanding
"vacation"
excellent stay
Genuine Hotels.com guest review
9 night family trip Jun 5, 2015
Rashid
US
5.0 / 5Outstanding
"family vacation"
excellent over all experience ,stayed different hotels including Trumph this one is the best of all , we will definately stay there again
Genuine Hotels.com guest review
9 night family trip Jun 5, 2015
Rashid
US
5.0 / 5Outstanding
"Luxury in Honolulu"
Too notch hotel. Great service. Beautifully appointed rooms.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent!"
Best hotel in Waikiki, if your prefer quiet! Not recommended for children, although there were children there. Mostly Asian guests, and they have specific menus, but this did not bother us. We met lovely people from Japan. They have a "Manager's Hospitality" welcome with delicious appetizers and a chance to meet with fellow guests at the resort. This was our 2nd stay; 9 days, and we will come back there again!
Genuine Expedia guest review
Other trip May 1, 2015
Lisa
US
5.0 / 5Outstanding
"Like going home"
The staff at the Halekulani is truly extraordinary. Not that the setting isn't perfect and the facility lovely. But the people are so caring and involved they make everyone feel welcome.
Genuine Expedia guest review
Other trip Apr 30, 2015
Oregon Girl
US
5.0 / 5Outstanding
"Great experience."
The hotel and staff were the best we have ever been treated.
Genuine Expedia guest review
Other trip Apr 26, 2015
wonderful stay.
US
5.0 / 5Outstanding
"Exceptional"
Best hotel ever stayed, well worth the price; we'll be back.
Genuine Expedia guest review
Other trip Apr 22, 2015
J.G
US
5.0 / 5Outstanding
"Cool Tradewinds."
Wonderful. Loved the beach. Swam everyday. Ocean water temperature just right. Pool water tem a little too warm. A/C room temp would be better if it was cooler. The electric fan helped a lot. We loved the cool & clean tradewinds & the fragrant floral Hawaian air. Crisp & clean.
Genuine Hotels.com guest review
9 night family trip Mar 30, 2015
Dominic
US
5.0 / 5Outstanding
"Unbeatable Waikiki"
Excellent service and friendliness of everyone there including the General Manager whom we met at a cocktail hour. They even included a free catamaran ride to Diamond Head because of some minor inconvenience regarding a restaurant being closed for lunch.
Genuine Hotels.com guest review
3 night romance trip Mar 24, 2015
Jarmo J.
US
5.0 / 5Outstanding
"Nice hotel close to the beach"
Very nice hotel in Waikiki. Close to the beach with great amenities. Watched fireworks on the beach at night and walked around the shops downtown. Great restaurants that are close to the hotel. A little expensive for my taste but it was my honeymoon so I decided to splurge a bit. Overall it was a great experience.
Genuine Expedia guest review
Other trip Apr 3, 2015
Casey
US
4.0 / 5Excellent
"Great stay .. hotel added a lot to my Hawaii trip"
great stay .. the hotel does not have a "5 star" look but the service is excellent and food is great. It does not have a wide beach front (only drawback). The "house without a key" restaurant has a superior view on pool/beach surrounded by palm trees (real Hawaii experience). In addition, the afternoon tea is great as well. The location is perfect in the middle of all resturants/shopping/tours/water sports. They have a concierge service that helps you booking any tour you want. Highly recommended!
Genuine Hotels.com guest review
7 night trip with friends Mar 21, 2015
abdulaziz a
US
5.0 / 5Outstanding
"beautiful friendly hotel"
Amazing
Genuine Hotels.com guest review
2 night romance trip Mar 20, 2015
khea
US
5.0 / 5Outstanding
"An oasis of tranquility"
Our Hawaiian vacations are usually spent in Kauai but we had to travel to Oahu for a sporting event. We are so glad we chose the Halekulani. I have never been to a hotel where almost everything is perfect! From the moment we walked into the Halekulani we could tell it was a special place, an oasis of calm in the midst of the hustle and bustle of Oahu. The staff seems to be a tight-knit unit that works together extremely well, and they all have one goal; to make each guests feel special and provide the best service. The restaurants are situated overlooking the ocean and the Sunday buffet is divine. La Mer was a culinary experience with old world service that is so rare in restaurants of its class these days. Live music is also excellent. The jazz band is divine and the Hawaiian band by the beach is first rate. The pool staff were also excellent and seemed to be there just when you needed them! The servings of little treats like mini muffins or frozen fruits were a nice touch.
Genuine Expedia guest review
Other trip Mar 24, 2015
R.
US
5.0 / 5Outstanding
"Top notch!"
I recently spent 3 nights at the Halekulani in a garden court view room. The room, amenities, grounds, hotel staff, and location were fantastic. The primary focus outdoors is the pool area which is very nice with lots of helpful staff around. Food and drink available right there, too. I wish they had a bit more of a "private" beach area with some chairs and umbrellas, but other than that it is simply a beautiful place to spend time in Waikiki.
Genuine Hotels.com guest review
3 night trip Feb 22, 2015
Dean
US
5.0 / 5Outstanding
"Awesome hotel on Waikiki"
Enjoy Hawaii for Hawaii make sure you go through trails n see waterfalls
Genuine Expedia guest review
Other trip Feb 19, 2015
B
US
5.0 / 5Outstanding
"Beautiful Hotel!"
Without question, this is the nicest hotel we have stayed out in Waikiki. The hotel is beautiful. The style is very clean, modern and simple. The lobby is open aired, as are the passage ways. We enjoyed the Diamond Suite and loved the clean white décor. In fact, I would be thrilled to have my home styled this way. It was luxurious and refreshing. The biggest drawback is the lack of hotel controlled beachfront. While they are directly on the beach, they lack the ability to provide chairs and umbrellas directly on the sand. We spent most of the time at the pool and every once in a while wandered up and down the beach "taking breaks". One day we did rent an umbrella for very little and spent some time on the beach. The pool is beautiful and the drinks were great. I love this hotel and found it to be a luxurious oasis in the middle of Waikiki.
Genuine Hotels.com guest review
3 night trip with friends Feb 4, 2015
Kirk
US
4.0 / 5Excellent
"Nice hotel with room for improvement"
We moved to Waikiki for four nights after spending five days in north shore. We booked diamond head ocean front. Ms. J at the hotel showed us the room after we checked in, and that is when we realized that this hotel has a very liberal interpretation of "ocean front". Even standing on the balcony, we can only see a third of the diamond head and some ocean, half of the view is a side of Sheraton and other hotel buildings. We inquired about alternatives and were offered a room that is closer to the water when it becomes available the next day. The new room is nice and reflects its price. Hotel staff are generally friendly but not without a few exceptions. The pool is heated, but closes very early at 6pm. There is very little beach in front of the hotel, although we didn't stay there for the beach. We only tried its restaurant by the pool, and the food is nice. Hotel guests are mostly adults when we were there, therefore nice and quiet. Overall, it is a nice hotel but I am not sure if it is worth the price.
Genuine Expedia guest review
Other trip Feb 3, 2015
RO
US
5.0 / 5Outstanding
"Always good"
It doesn't get much better than this
Genuine Hotels.com guest review
3 night business trip Jan 17, 2015
Christopher
US
5.0 / 5Outstanding
"We keep returning."
We are repeat guests of this property. It is a fabulous weekend getaway. A sanitary surrounded by busy Honolulu.
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
Jerry
US
3.0 / 5Good
"Okay. Not to brag about for the price."
Way over priced. Not worth the money. Not a five stars hotel
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
Had a great time on my vacation. The hotel is simple and elegantly decorated
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
US
3.0 / 5Good
"Not The View Expected"
The actual view (ocean view room) was very different from the "misleading" on-line photo! I did not expect to see the SHERATON HOTEL straight across from my lanai. Yes, we still had an ocean view....though angled off to our right! NOT the view depicted in hotel pics!!! A beautiful hotel....but little or no access to the beach. We found the restaurant prices to be somewhat high, as well as "in-room dining" costs......but the absolute outrageous surprise, came with the cost for laundry service! Imagine, $3.00 to wash and dry A PAIR OF SOCKS! This is an example from the itemized list for 1 small bag of wash and wear service...totaling $80.00 plus!
Genuine Expedia guest review
Other trip Oct 13, 2014
Jerry
US
5.0 / 5Outstanding
"treated like royalty"
From the moment you walk in the staff is evidently treating everyone like royalty. Personal tour of the hotel all the way to your room and help with anything. Beautiful and convenient location in the heart of Waikiki. Great restaurants within the hotel, although know there are dress codes in case you are packed for a more relaxing holiday. Rooms are very spacious and simply elegant with a great beach vibe. We were celebrating our engagement and the staff quickly caught on and provided added touches like a slice of cake after dinner. Overall an incredible place and time.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2014
Fredrick
US
5.0 / 5Outstanding
Would highly recommend. Staff was courteous and professional. Room was exceptional!
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel"
Very nice hotel with very nice people. Swimming Pool was great and they tended to your every request with speed. The room was great. Great view of the Diamond Head. Maybe a bit small but still very comfortable. Located very near to the Waikiki Strip. Very touristy area but some like that.... overall a great experience and I recommend if you need a tour company you should go with DONE Tours Hawaii. By far the best tour guide in Oahu.
Genuine Hotels.com guest review
4 night family trip Aug 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Greaaaaaaaat!!"
Great pool, pleasant feeling overall. Just one thing, there's no on-beach. Besids this one, perfect hotel:)
Genuine Expedia guest review
Other trip Aug 9, 2014
A Traveler
US
5.0 / 5Outstanding
Beautiful location and a fabulous property. The staff is always looking out for the guests and the property has an amazing history. The pool is gorgeous but a little small. The Concierge is amazing.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and convenient hotel close to the beach"
Had the helicopter ride. A good experience where you can see all of Oahu. Don't forget to try Marukame Udon. Delicious!
Genuine Expedia guest review
Other trip Aug 7, 2014
theresa
US
5.0 / 5Outstanding
"Oasis in Waikiki"
This is a wonderful hotel right in the middle of the hustle and bustle of Waikiki, but quiet, on the beach and luxurious once there.
Genuine Expedia guest review
Other trip Jul 31, 2014
david
US
5.0 / 5Outstanding
"The best hotel in Honolulu!"
Quiet, comfortable room. Exceptional staff. Wonderful views. A taste of old Hawaii. What else could you ask for?
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel, perfect location, the ultimate"
Everything was good--except the Expedia part of reservation. Hotel was great
Genuine Expedia guest review
Other trip Jun 11, 2014
Oregon Girl
US
5.0 / 5Outstanding
"Amazing!!!!"
Went for our honeymoon it was amazing!! The staff goes above and beyond for you to make sure your happy the food is amazing too!!! Highly recommend this hotel
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great pool & great beach!!"
The service is first rate and the room amenities were wonderful. Loved the free cocktail night! I will definitely come back!
Genuine Hotels.com guest review
6 night family trip Apr 23, 2014
Edwin
US
5.0 / 5Outstanding
"Total wow"
Lovely hotel and location on the upper end of luxury. Everything executed with a smile and thought. This hotel has done an exceptional job training service!!
Genuine Expedia guest review
Other trip May 1, 2014
june bug
US
5.0 / 5Outstanding
"Very nice hotel for adults"
The hotel is located on the beautifull Waikiki beach, close by everything. Very special place.
Genuine Expedia guest review
Other trip Apr 28, 2014
Paulo
US
5.0 / 5Outstanding
"Good location"
Its close to the beach and shopping areas. Hotel Service is great. Would Totally recommend this hotel.
Genuine Expedia guest review
Other trip Apr 27, 2014
nix
US
5.0 / 5Outstanding
"Japanese way of service"
Everything was nice, yet I was not too happy for the room that I spent 5 nights. The room has a ocean view and overlooking swimming pool. It was located the corner of building that was triangle shape, so that sun never hit inside , it was cold and dark all day. Also, sundeck never had bright light from sun, some people like this but I needed a lot of sunshine. Otherwise, service and quality were the best.
Genuine Hotels.com guest review
5 night trip Apr 16, 2014
K. Griswold
US
4.0 / 5Excellent
"Our 5th visit here."
Our room location was just ok. The hotel was not full but our room was just above the fitness center and the location could have been better. Our bathroom sink backed up at least once a day when we were not using it. The backup left tons of debris that we wiped out on our own daily. Other than that we really enjoyed our stay. Afternoon tea was amazing.
Genuine Expedia guest review
Other trip Apr 5, 2014
alan
US
5.0 / 5Outstanding
Perfect
Genuine Hotels.com guest review
3 night business trip Feb 8, 2014
Patricia ward
US
5.0 / 5Outstanding
"Great hotel with wonderful staff"
We stayed at Halekulani in January and had a great time. The pool and hotel feels secluded (which is a feat given how busy the area is) but yet you're close to everything if you want to get out. Every member of the staff we interacted with went above and beyond to make our stay special. Highly recommended.
Genuine Expedia guest review
Other trip Feb 13, 2014
A Traveler
US
5.0 / 5Outstanding
"A longtime promise."
I was in Waikiki 20 years ago and vowed that if I ever returned, I would stay at Halekulani. The wait was more than worth it as it was all I expected and more. The hotel is a beautiful facility in every way and our stay was wonderful. Attention to detail is their watchword and the staff is exquisitely prepared and polite. It is a 10 carat diamond property located in view of the island's own Diamond Head landmark.You will not be disappointed with this gem of a hotel destination. Aloha!
Genuine Expedia guest review
Other trip Feb 9, 2014
Becky
US
5.0 / 5Outstanding
"Amazing"
We were here for our honeymoon - it was an amazing stay! The service is outstanding and justifies the price.
Genuine Hotels.com guest review
3 night romance trip Jan 20, 2014
A Traveler
US
4.0 / 5Excellent
"Clean Comfort Relaxed"
Everything is wonderful there except the price. A bit overpriced for this hotel compared with other similar hotels.
Genuine Expedia guest review
Other trip Jan 23, 2014
A Traveler
US
4.0 / 5Excellent
"Clean Comfort Relaxed"
Everything is wonderful there except the price. A bit overpriced for this hotel compared with other similar hotels.
Genuine Expedia guest review
Other trip Jan 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Halekulani"
Amazing hotel with beyond 5 star service. The entire staff was terrific! When booking and staying at the hotel request away from front of hotel as it is very noisy in the morning with the garbage trucks coming and going early. Any rooms in the Diamond Tower are beautiful and have gorgeous views of Diamond Head. Food fabulous but expect as much as $100 or more per person for dinner if you have wine or a cocktail. La Mer is classic French and wonderful, but beware of the cost of wine by the bottle. Best to order by the glass and not be surprised as we were. The most beautiful pool you'll ever see. Brunch is pricey but well worth it and the choices will fill you up through dinner! We loved the nightly live music at sunset. Pure heaven. Bring your best coverup and be ready to see lots of Louis, Chanel, Prada and YSL walking around.
Genuine Hotels.com guest review
1 night trip Jan 12, 2014
Ms. Hart
US
4.0 / 5Excellent
"Location, location, location."
Location is the best part of staying at Halekulani. It's conveniently located in the heart of Waikiki, across from Nobu (amazing sushi), and lots of high-end shopping. The staff, amenities were all fine (I would peg it at a 4-star, not 5-star hotel), but the overall feel inside the Halekulani is dated.
Genuine Hotels.com guest review
2 night trip Dec 15, 2013
Leonardo
US
4.0 / 5Excellent
"5-Star Standard Is Questionable"
I think the service level and the hotal location are at 5-star level, but the facility and its amenities are not at 5-star level. In comparison to Ritz Carlton or Four Seasons hotels, Halekulani is not up to that their 5-star standard. If Ritz Carlton or Four Seasons hotels were nearby, I doubt that I would prefer Halekulani over these hotels.
Genuine Expedia guest review
Other trip Dec 14, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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