All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2199 Kalia Road, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 385 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best hotel and service ever! Highly recommend it for couples. It's very quite with not a lot of children running around crazy.
Genuine Hotels.com guest review
4 night romance trip Apr 9, 2013
Kelly
US
4.0 / 5Excellent
"Great hotel for singles and couples"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed at the Halekulani during spring break, 1-7 April 2013. I was alone and wanted a quiet and safe hotel to stay at, and the Halekulani delivered. The hotel is clean and well kept. It is beautiful and is off the the the main street, but is witihin walking distance to all of the major shopping areas and beach. The staff was very accomodating and assisted me with every request I asked for. My room was always cleaned and stocked with bottled water and ice every day. The only negative was the lack of entertainment at the hotel. I was single and had to venture out to other hotels for excitement. Their is a Jazz room at the hotel and it is definitely worth visiting, but other than that not much going on for those looking for fun after a long day on the beach and shopping. This is a nice hotel for those wanting elegance w/o the pomp and circumstance, not a place for those wanting a party and noise.
Genuine Expedia guest review
Other trip Apr 12, 2013
Lola
US
5.0 / 5Outstanding
"Peaceful and safe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The most peaceful resort I have ever stayed at, from the best maid service to the bidets to the ambience. And most especially auntie Melba and the Behind the House Tour!
Genuine Expedia guest review
Other trip Apr 5, 2013
Kim
US
5.0 / 5Outstanding
"Great hotel u don't wanna miss"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything here is perfect! Great location, great food, and great staff. It makes me wanna to back again.
Genuine Expedia guest review
Other trip Mar 27, 2013
A Traveler
US
5.0 / 5Outstanding
"GREAT PLACE!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This resort was absolutely amazing...the room, the personnel, the service, the food, EVERYTHING!!! We will definitely come back!!
Genuine Expedia guest review
Other trip Mar 26, 2013
Que
US
5.0 / 5Outstanding
"Beautiful and luxurious hotel with 5 star service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful and immaculately maintained hotel. At every turn, the service was impeccable. This part of Waikiki Beach has no beach. The waves wash up against the wall around the grounds. The hotel has carved out a rectangular area into their property, about 30 feet wide, which at a stretch could be called a private beach. But this lack of beach detracted very little from the beauty and enjoyment of the hotel, for us. A short walk in either direction brings you to a large though busy beach.
Genuine Expedia guest review
Other trip Mar 7, 2013
Peter
US
3.0 / 5Good
"Ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Ocean front is not ocean front, at least not our room. Very disappointed. Can not sleep with doors open to hear ocean either because anyone can go to balcony to balcony.
Genuine Expedia guest review
Other trip Jan 20, 2013
A Traveler
US
2.0 / 5Fair
"Halekulani"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
we have stayed here multiple times and have never felt welcome. We love the ambiance of the setting so we stay but the staff is not welcoming. We had to fight for a better room even though we had an AX platinum card and booked the room and was guaranteed an upgrade if there was room. The hotel was not even close to full and they initially gave us a room that they said was ocean view. One had to stand on the balcony and stretch to see the view. it was insulting. We complained and they finally gave us a decent room. BUT for those prices we should feel welcome and not have to fight, especially since they knew it was our anniversary.
Genuine Expedia guest review
Other trip Nov 4, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Quality hotel but in a very urban noisy environment
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2012
Bob
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great serene location in the heart of Honolulu. Lacks "Hawaiian" feel, not much "aloha" spirit. Lots of weddings:(
Genuine Hotels.com guest review
2 night romance trip Oct 7, 2012
A Traveler
US
5.0 / 5Outstanding
"Hotel Heavan"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had always seen reviews about this place on TV and on the internet, but until you stay here you can only imagine. The hotel itself is not that large, but the atmosphere, service and overal feeling is one that you enjoy wherever you go on the grounds. The rooms are well appointed with nice views, the restaurants are all excellent...where else can you have breakfast eatting Kalua pork hash (fantastic!) listening to the waves with Diamond head off to your left...or evening dinner with a local Hawaiian band playing with a beautiful sunset. The staff was all friendly and made sure your every need was taken care of. I really hated to leave, but someday will be back. The only minus is the small beach area, and that didn't matter as the larger part of Waikiki beach is just a short stroll away.
Genuine Hotels.com guest review
3 night trip Oct 1, 2012
Eric & Virginia
US
2.0 / 5Fair
"Poor service,,, waiting for tips"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I thought I could meet hight quality service from Halekulani. After spending another hotel in big island. We almost spent same amount of room charge in both hotels. Halekulani is well know as good location and quality services. Since Oahu is busy island, hotel staff cannot find out who is staying hotel. Even very famouse restaurant in Halekulani, server doesnt have smile on their face and waiting for just a good tip. Hotel itself is very clean and beautiful but service is not enough from their room charge.
Genuine Expedia guest review
Other trip Oct 8, 2012
MAC
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great!
Genuine Hotels.com guest review
Other trip Oct 6, 2012
A Traveler
US
5.0 / 5Outstanding
"I want to return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is in a great position and all the staff are very, very friendly. This is one of the best hotels in Waikiki and we will return for another stay. He had a 7 month old and requested a ground floor room. They were fully booked for our first two nights but moved us for the remanding 5 of our stay. We went out shopping and came back and all our bags had been moved into our new room, it was hassle free. All the staff we very friendly and attentive. The pool is great as is the little beach in front of the hotel. The hotel food is good, however the pool side offering is pretty limited. The hotel has no beach club but the Sheraton next do does and you can hire surf boards and all sorts or things there. Its a large hotel but one of the better resorts I have stayed at.
Genuine Expedia guest review
Other trip Sep 24, 2012
A Traveler
US
4.0 / 5Excellent
"location is unmatched"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great experience all around #1 place to stay but not eat in Waikiki. Since the hotel is surrounded by streets of great restaurants, there are many better choices to eat than at the hotel. The call-out issue is the breakfast cost was NOT included with our 6 night stay. We saw dozens of families during the week with small children at the breakfast buffet at the hotel, so we figured out that as a matter of principal no parent will pay USD$40.00 for their three year old to eat breakfast when there is a Denny's across the street. Were offered NO plan including any extras..
Genuine Hotels.com guest review
Other trip Aug 12, 2012
A Traveler
US
4.0 / 5Excellent
"Not bad, but not as expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I felt the service was not perfect sometimes. The response was not quick, the restaurant service was not good.
Genuine Expedia guest review
Other trip Jun 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Wonderful Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We just returned from the Halekulani, where we stayed for our honeymoon for a little less than 1 week. This was, by far, the best hotel I have ever stayed in. Request an Ocean View room, on a high floor -- you can listen to the ocean while you fall asleep! The staff were extremely accomodating and even let us check out late (6PM) at no extra charge, though we did have to move rooms because someone was coming to stay in our original room (definitely not a problem). Concierge desk was very helpful as well, as they can help plan activities for the day with you. House Without a Key restaurant was our favorite...we'd go down there in the evenings and spend time listening to the Hawaiian music and hula while sipping on the best Mai Tai in the world. SpaHalekulani is also absolutely exquisite. They can accommodate couples for massages in the couples sweet, and your massage ends with a mochi ice cream treat and tea. So relaxing! The only downside of the hotel was that it is very expensive. However, given this special occasion for us, we splurged and don't regret it at all! Wonderful memories,
Genuine Expedia guest review
Other trip Jun 17, 2012
Dawn
US
5.0 / 5Outstanding
"LIttle expensive, but a great place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have a wonderful time. The hotel was wonderful and the personel was also great.
Genuine Hotels.com guest review
Other trip Jun 4, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"A five star hotel on Waikiki Beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
From the moment you enter the foyer to the time you leave the staff do everything possible to make your stay special.
Genuine Expedia guest review
Other trip Dec 6, 2014
John
AU
5.0 / 5Outstanding
"Wonderful time at the Halekulani"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband & I recently got married on Oahu and enjoyed a wonderful stay at the Halekulani. We booked a room with ocean glimpses but really we had an uninterrupted view of the ocean plus a view of the beautiful pool area. The service is second to none without being intrusive, plus the added touches of chocolates in the evenings to a complimenary bottle of champagne from the manager to celebrate our wedding was a beautiful gesture. We'll never forget our stay at the Halekulani and will recommend it to everyone.
Genuine Hotels.com guest review
4 night romance trip Oct 19, 2014
Martina & Steve
AU
5.0 / 5Outstanding
"Best hotel in waikiki!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our stay here! The service and hotel are exceptional!
Genuine Hotels.com guest review
4 night trip Oct 12, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at the Halekulani - room was spacious & clean - bathroom very large. We enjoyed pre dinner cocktails each night watching the band. Only 2 minor things when we opened the mouthwash in the box in the bathroom it had already been used .... And the shower cap was not replaced once it was used - so a little more care from housekeeping wouldn't go astray. Bed very comfortable and breakfast was great!!
Genuine Hotels.com guest review
5 night business trip Sep 9, 2014
Princess
AU
4.0 / 5Excellent
"Halekulani - Ultimate Luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the Halekulani for 10nights as part of our Honeymoon. The staff were amazing as soon as we arrived and nothing was too much trouble. The concierge helped us with every activity that we wanted to book and all the staff helped to have the most relaxing honeymoon that we could have asked for. Only down side I would say as that the resort didn't have it's own beach area, although Waikiki beach was literally a 2-3 minute walk away and generally the hotel is at the top end of the budget however this was what we expected from a top end resort! Overall an amazing experience and would highly recommend to anyone would wants a relaxing and luxurious holiday! :)
Genuine Expedia guest review
Other trip Sep 12, 2014
MA
GB
5.0 / 5Outstanding
"Halekulani Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel that is well appointed and is reasonably central to the shops. Plenty of staff who are very helpful and courteous. Rooms are very comfortable especially the bed. Warmed pool area very nice and well spaced between lounge chairs Fine dining restaurant La Mer was exceptional
Genuine Expedia guest review
Other trip Jul 2, 2014
Tony
AU
5.0 / 5Outstanding
"Beautiful Property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel in very central location.
Genuine Hotels.com guest review
5 night trip May 18, 2014
A Traveler
AU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent with very good staff who provided service beyond the norm
Genuine Expedia guest review
Other trip Jan 30, 2014
A Traveler
AU
5.0 / 5Outstanding
"The perfect hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel aims for perfection, and constantly exceeds it. My wife and I stayed last week to the 9th January. As far as we were concerned we could not have had a better stay.
Genuine Expedia guest review
Other trip Jan 15, 2014
The Aquarian
AU
3.0 / 5Good
"Beautiful hotel. Rooms nice but not 5 star."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
No tea or coffee facilities. Very much marketed to Japanese tourists.
Genuine Expedia guest review
Other trip Oct 5, 2013
A Traveler
AU
5.0 / 5Outstanding
"A true hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay at the Halekulani was so relaxing and easy. A absolutely beautiful hotel. Staff, management and hotel services outstanding! The onsite restaurants and lounges "Orchids", "La Mer" and "Lewers Lounge" simply the best. The location is close enough to everything and but tucked away discreetly.
Genuine Hotels.com guest review
8 night family trip Aug 31, 2013
Toil Films
AU
2.0 / 5Fair
"Overpriced for what you get"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Halekulani was a lovely hotel but only worth about half the price. My husband and I spent 6 weeks travelling around Europe and Canada with Hawaii being our final destination before heading home. I decided to spend big on our Hawaii hotel to give us a bit of luxury. Unfortunately, I was very disappointed. The hotel was beautiful, if a bit dated but I certainly didn't think it was worth the hefty price tag. There is only a very tiny access point to the beach, it cost us US$60 for a buffet breakfast which had limited options and there was no bar near the pool. You had to go into the restaurant to have a drink in the afternoon. We stayed in far nicer hotels over the 6 weeks that were a lot cheaper than the Halekulani
Genuine Expedia guest review
Other trip Sep 4, 2013
A Traveler
AU
5.0 / 5Outstanding
"AMAZING!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
If you can afford this place... STAY HERE! The service is amazing and the room is gorgeous! Amazing views (we stayed in the ocean front). The staff all do a little something extra. For example, we went to tea and when we came back our dishes had been taken, a little present and note had been left on our bed and a little mat had been laid on the floor! We were also surprised with a free bottle of birthday champagne. House without a key is beautiful... Try and go during the live entertainment time if you can and you can also watch the sunset from there. The hotel is not overcrowded like the Sheraton next door which we also stayed in. The only downfall is that the pool is not huge but there is a beautiful warm ocean iut the front so it doesnt matter too much. Cannot rave enough and cannot wait to go back!
Genuine Hotels.com guest review
1 night business trip Aug 2, 2013
A Traveler
AU
5.0 / 5Outstanding
"Fantastic experience overall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms are well proportioned, with large balcony, sizable bedroom/living area, massive bathrooms and ample storage space. Hotel facilities are first rate, although the gym is a little small (5 or 6 cardio machines and some weights). Pool area is fantastic, I would recommend reserving a deck chair early in the morning (as they go quickly). Deck chairs with umbrellas are definitely the best option if available. Pool staff bring around free snacks throughout the day (10am muffins, 12pm chilled fruit, and my favorite: 2pm ice creams) The best quality of the Halekulani is the staff: service is first class across the board. Everybody went out of their way to make us feel welcome, and all requests were dealt with great respect and courtesy. The concierge service is fantastic. Nobody ever expected to be tipped, but were always very thankful when a tip was given.
Genuine Expedia guest review
Other trip Jun 28, 2013
Derek
AU
4.0 / 5Excellent
"Great but expensive"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean modern Hotel, Staff very friendly. However, for what you get it is overpriced, bar and restaurant prices once the mandatory tax and tip have been added make it an expensive exercise. Plus would have been nice to have coffee & tea making facilities in the room.
Genuine Expedia guest review
Other trip May 11, 2013
Phil
AU
4.0 / 5Excellent
"Halekulani"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel is good, but overpriced. The second issue is the beach - too small
Genuine Expedia guest review
Other trip Apr 7, 2013
A Traveler
CA
5.0 / 5Outstanding
"Epitome of luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything here was perfect - the amenities, the room, the gorgeous bathroom,the position right in front of Waikiki beach and walk to all the best shops , the magic pool, the food, the ambience of the Lewers Lounge while sipping on a cocktail and listening to the piano player. The staff and their willingness to please is second to none. If you want to experience luxury at its best and made to feel very special, then this is the place. Can't wait to return in the near future.
Genuine Expedia guest review
Other trip Mar 13, 2013
Helen
AU
5.0 / 5Outstanding
"Exceptional service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
True luxury. The staff were attentive, polite and respectful. They set the benchmark for others to follow. Everything was sport on, from cleanliness to facilities to location to food and beverage service. Highly recommended.
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2013
Victoria
AU
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, great service, but internet connection in my room often disconnected. Hotel has a tiny beach without beach lounger.
Genuine Hotels.com guest review
5 night trip Jan 26, 2013
A Traveler
GB
4.0 / 5Excellent
"Relaxing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I would stay at this property again. A few lessons we learnt as any stay. I found it was a comfortable stay and for the most part the staff is doing a very good job. There is room for improvement and I think this property is open to feedback and would make changes for the better. I personally didn't like having to wait at check-in until a hotel associate was available to give us a tour of the property and take us to our room. It would of been more professional to ask us if we wanted a tour. We were tired and just wanted the key. I ended up insisting with reception we didn't want a tour, just our key. The restaurants were very good. Room service (food and delivery) was outstanding however pricey. The snacks by the pool (complimentary pineapple, ice cream) were a welcomed treat. The manager did a follow-up to our room and quickly addressed our concerns by offering us another room on a higher floor with better view. We had complimentary chocolates, champagne, cookies delivered to our room. I think the hotel made repeated gestures to put a smile on our faces throughout our 5-night stay .... it worked.
Genuine Expedia guest review
Other trip Nov 28, 2012
Anonymous
CA
5.0 / 5Outstanding
"Best Ever Customer Service Without Any Doubt!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Without doubt the best customer Service of any hotel my wife and I have stayed at, and we have stayed in many of the most highly rated hotels in the world. The staff went above and beyond any reasonable expectation in response to any enquiry we made, it was just incredible. We would never stay anywhere else in Honolulu.
Genuine Expedia guest review
Other trip Sep 29, 2012
Leo
AU
5.0 / 5Outstanding
"One of the best hotels"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was amazing.. the service and the attention to details in this hotel are un matched. Highly recommend it
Genuine Hotels.com guest review
Trip with friends Aug 5, 2012
A Traveler
GB
5.0 / 5Outstanding
"Best hotel we have ever stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have a 6 year old and given the prestige of the hotel we always felt he was welcome and encouraged to be a child. The staff are always happy to help with all your enquiries and help to in any way possible. They are honest and focused on ensuring your experience is the best it can be. Thank you to all the staff that made our experience one we will cherish forever
Genuine Expedia guest review
Other trip Jul 22, 2012
Anastasia
AU
5.0 / 5Outstanding
"thank you very much"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife & I stayed at this fantastic hotel for 4 nights for our honeymoon & I cannot say any negative things at all. We enjoyed our stay very much & highly recommend the Halekulani to anyone. It has a beautiful & private pool to relax or unwind & the rooms were always kept spotless. The staff were also very helpfull & friendly. From the moment we checked in to the moment we left, we did not have a worry in the world. My wife would look forward to the small gifts the staff would leave on her side of the bed every evening. It is more expensive than other hotels but it is worthwhile spending the extra money
Genuine Expedia guest review
Other trip Jun 18, 2012
Andrew
AU

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"満足しました。"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
今回の滞在も非常に満足出来ましたが、壁が薄く隣室の話し声が聞こえて来るのが 如何なものかなと。
Genuine Hotels.com guest review
3 night romance trip May 9, 2015
MICHIHIKO
JP
5.0 / 5Outstanding
"毎回落ち着きます。"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ハレクラニ以外泊まりたくないくらい落ち着きます。毎回楽しみにしています。
Genuine Hotels.com guest review
11 night family trip Apr 22, 2015
A Traveler
JP
5.0 / 5Outstanding
"新婚旅行"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
新婚旅行と伝える親切に部屋のグレードアップしてくれました。 スタッフ皆んな親切で心地よい滞在ができました。
Genuine Hotels.com guest review
3 night family trip Apr 15, 2015
Hiroaki
JP
3.0 / 5Good
"うーん。。。"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
スタッフは素晴らしい。と言っても、この金額なら日本では普通のレベル。ワイキキで1番のホテルと聞いていて、期待しすぎたのかもしれないが、リモートは電池切れで動かない、滞在中に電球が切れる、所持品が無くなる。。等、一泊あたりの金額には見合わないなと思った。 他のワイキキにあるホテルと比べると、確かにホテル内は洗練された空気が漂っているし、素晴らしいが。。。 日本のシティホテルと同等レベルのサービスを受けたい方は少し高額にはなるが、ハレクラニを選んだ方が良いと思う。
Genuine Hotels.com guest review
6 night romance trip Apr 11, 2015
A Traveler
JP
5.0 / 5Outstanding
"大満足"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ウェディング・ハネムーンを兼ねて滞在しました。値は張りましたが、部屋や設備はさすがなものでした。また、ウェディングということで様々なサービスをしていただき、2人で大満足でした。部屋からの眺めも最高でした。また2人でこのホテルに滞在したいと思います。贅沢な旅を求めるのであれば、絶対にオススメします。
Genuine Hotels.com guest review
3 night romance trip Mar 24, 2015
Hiroaki
JP
5.0 / 5Outstanding
"像天堂般的地方"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
此次在Halekulani住了七晚,非常滿意。我們住的是海景房,從露台看出去的絕景令人讚嘆。 房間色調以白與淺藍為主,乾淨整潔,礦泉水提供的很大方,重點是每天house keeping後床上都放置一個小驚喜禮物,成為我們每天回家都期待的一件事。 飯店位置就在威基基海灘精華熱鬧的地區,但是晚上卻很安靜,每天都聽著海浪聲睡覺。 游泳池不會很擁擠,躺椅也很足夠,還會不時發放冰棒或點心給客人。 雖然離最主要的海灘有一點距離,但步行約三分鐘便可到達。 服務人員貼心親切,多次麻煩他們都得到熱情的回應與幫助。 唯一讓人考量就是價格問題,除此之外,這裡就是天堂。(如果要把天堂訂個價錢,這個價錢也許合理)
Genuine Hotels.com guest review
7 night family trip Mar 15, 2015
kofen
TW
5.0 / 5Outstanding
"The best hotel in Hawaii"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
最高のホテルです。海外のホテルでありながら、日本の旅館を思わせるおもてなし、本当に素晴らしいと思います。わがままをいえば、もう少し値段がお安いと宿泊しやすいのですが。。。
Genuine Hotels.com guest review
5 night romance trip Mar 3, 2015
A Traveler
JP
4.0 / 5Excellent
"ワイキキらしさとコスパが受け入れられるなら..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
ロケーション、サービス、レストラン...どれも一流レベルだと思いますが、これだけの費用を出せば当然かと思います。建物はちょっと古さを感じますし、敷地も広くはないです。ワイキキという場所柄でしょうが、他の土地だったら同じ費用出せばもっとラグジュアリーなハードを期待したいところです。日本人がやたら多いし、日本語が通じるし、そうゆうワイキキが好きな人には良いかもしれません。 私は自然が多く、ホテルも広大なハワイ島の方が好きですが、妻は都会のこちらの方が好きだというので、まぁ人それぞれなのでしょうが。
Genuine Hotels.com guest review
2 night family trip Mar 2, 2015
A Traveler
JP
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