We came for the Friday night Opry at the Ryman. The staff was very friendly and helpful ingetting us set up the a room and shuttle service to the Ryman. We had an outside room on the back side that turned out to be perfect for us. It was about 100 ft to the entrance to Shoney's next door. The hotel is conviently located to the OperyLand hotel and the […] Operyland Mall. The room was clean and comfortable and the wi-fi worked great.. I would stay here again. It's been 12 years since we've been here and all I can say is thank god for my Tom Tom. Read moreGenuine Hotels.com guest review
Everything, including staff was wonderful. Rooms a little dim.Genuine Hotels.com guest review
Wonderful family getaway. We came to see the Rockettets and do a little holiday shopping.Genuine Expedia guest review
"Great place to stay"
The hotel way very clean & the staff was very friendly and helpful. The location was great and there was a shuttle bus to the Opry land hotel the left every 30 minutes on the hour and half hour. Would recommend this hotel to anyone looking for a place to stay in Nashville.Genuine Hotels.com guest review
"all great but one thing"
Hotel great! Location Great! Free shuttle great! Only drawback-rooms were not ready at 3:00P.M. to check-in as brochure says. mine was ready at 3:10. My brother's was not ready to 4:15! This complicated our evening plans.Genuine Hotels.com guest review
Had to prompt the hotel staff to clean room during the day- staff were very friendly - sleep number beds did not function - location was great for attending a conference at the opryland convention centerGenuine Hotels.com guest review
The room on the first floor I was first shown looked like a bad motel movie, dingy and with a door that looked kicked in. I was moved to an upstairs room which was much cleaner and had a better bed, but the traffic noise was still bothersome. Basically, a motel not a hotel, and some rooms are more ok than others. In the end, my bed was comfortable at […] least, and staff was friendly. Read moreGenuine Hotels.com guest review
"All good but one thing"
Everything was great with the hotel and its location. Customer service was good EXCEPT rooms are supposed to be ready to occupy at 3:00 PM. I arrived at 2:30 PM and they told me they would call when my room was ready. I checked with them at 3:10 PM and they said my room was ready then. My brother's room was not ready until 4:15 PM which complicated […] our plans all night long. Read moreGenuine Hotels.com guest review
I really enjoyed the stay, very friendly and the shuttle service was excellent.Genuine Expedia guest review
"Not what I expected"
Be warned that many of the rooms are "motel style" - your room door opens to the outside. I didn't realize this when I made the reservation. One side of the hotel overlooks a very noisy freeway - the noise didn't wake me during the night but was noticeable. It was a nonsmoking room but definitely did not smell fresh. My room had not been thoroughly […] cleaned upon arrival - there were items left by a previous occupant (including hair on the bathroom floor - yuck). The shuttle "schedule" was completely unreliable - the shuttle was never there when it was supposed to be. Overall a disappointing stay. Read moreGenuine Expedia guest review
"Very dirty and broken heater"
I recently stayed at this hotel and was pleased at the convenient location. However, I payed twice as much here than I did for an equivalent room at another hotel and this hotel was filthy. I also found out late in the night before my conference that the heater in my room was broken. I had to get up very early the next morning and I didn't want to have […] to wait up hours for someone to fix it because I needed sleep. So I spent a cold night waking often because the location is very loud with the rooms overlooking a major road and guests yelling and walking by until 1-2am. The hotel apologized the next day and I'm sure they would have fixed the heat had I called them, but shouldn't the heater be checked and working in the beginning? I also heard from friends also staying there that night that their tiolet was not working and repeated calls got them nowhere in getting it fixed. Next time I will pay half the price and go to Holiday Express, where I've never had a bad experience. I'm sure this is a nice hotel when there are not too many guests. Maybe they were just too busy to do a real good cleaning job. The interior was nice. The tv only had SD and not HD channels and only a very limited selection. Read moreGenuine Hotels.com guest review
"Great location next to Opryland Hotel"
The service was very good and the location is perfect if you are visiting or couldn't stay at the Opryland Hotel. We found the layout a little odd of the hotel interior and amenities within are limited. The food was just average but fairly priced for the area.Genuine Hotels.com guest review
Convenient because it is walking distance from the conference center but also has a shuttle that runs on the half hour for free.Genuine Hotels.com guest review
Was in Nashville for a week long meeting being held at the hotel. If the meeting wasn't there, I would have never considered staying at this hotel. From the outside, it looks like a motel; but once inside, I was surprised. Only 3 floors, but very spacious and clean. I had an inside room near the pool and other than 1 night, it was very quiet. Room was […] spaceous, clean and comfortable. The Atrium Cafe was pricey and there wasn't any show pieces - so you didn't know what you were getting. There was a Starbucks machine in the lobby, but it wasn't very good and took a long time to dispense. Wish there was a mini fridge in my room. The free wi-fi was extremely slow - glad I had my own hotspot. The hotel restaurant was the STAR! The food was wonderful (the shrimp & grits are a must) - the waitstaff performs during lunch and dinner and are very good. Wish the restaurant was open for breakfast. All the staff I saw was very friendly and offered assistance. Would definitely stay at the hotel again. Read moreGenuine Hotels.com guest review
The hotel stay was ok but the mattresses were very hard my husband and I both woke up stiff as boards I really think for what we had to pay we should've had a mini refrigerator in the room so we could put our perishables in it not to mention diabetic supplies also they put very tiny bottles of shampoo and conditioner but NO toothpaste.Genuine Expedia guest review
"great location and transportation to areas"
everything o k including the restaurant. clean & comfortable room. however we had an outside room and did not get a good nights sleep due to people making a lot of noise all night long. talking loud making noise walking and even hollering and screaming.Genuine Hotels.com guest review
"Excellent Place to Stay"
A very nice hotel and very nice staff. I enjoyed my stay here.Genuine Hotels.com guest review
The beds were "Sleep-Number" beds that did not work. The setting was on the firmest possible number and could not be changed. The beds were so hard that we did not sleep the entire weekend. After repeated attempts to get the beds repaired by hotel personnel, we just gave us. Why would this type of bed be used in a hotel? They were absolutely terrible. […] I will never stay there again and may not ever stay in a Marriott owned hotel because of this terrible experience. This is really good advertising for "Sleep Number Beds". Wonder if they know that are non-functioning in this hotel. Read moreGenuine Expedia guest review
"Nice afforable place to stay"
Nice place to stay for a business tripGenuine Expedia guest review
"Good but overpriced"
The staff was wonderful. Bar and restaurant are good. Not much for breakfast options at The Atrium. We had a double bed room accessed from inside the building (rooms are also available with exterior access). The room was clean and comfortable. But, I think the room should be priced closer to $90-$100/night rather than $180/night.Genuine Hotels.com guest review
We really enjoyed our two nights here - very convenient, clean, and reasonable.Genuine Hotels.com guest review
Wonderful place to stay. Close to almost everything. There for CMA'sGenuine Hotels.com guest review
"clean an convieniant close to everything"
altho i wound up getting arrested this trip for nothing but an argument with my wife [welcome to nashville] the hotel was clean an reasonable what i seen of it lol// quik to call police tho an jam you up, were not criminals every one argues sumtimes........Genuine Expedia guest review
Our stay was the worst EVER. The room was dusty, dirty, and most of all MOLDY. When we spoke with hotel personnel, the people at the front desk were helpful and changed our room but the management (on our first day) was not helpful at all. Management on our second day was more helpful. The service at breakfast was also disappointing because he staff […] was so rude. This ruined what should have been a fun, adventurous weekend and changed it to very sad and disappointing. Read moreGenuine Expedia guest review
"Comforts of home. Accomodating and effecient staff"
We were all very satisfied with our stay. The hotel staff was very effiecient to meeting our needs and making sure we were satisfied with our accomodations. I would certainly stay there again and would reccomend it to others.Genuine Hotels.com guest review
The hotel looked nice, but there was a foul odor in the room. We believe it was coming from the bathroom, specifically the brown water leaking from the rear of the toilet. It was a cheap room- and it showed.Genuine Hotels.com guest review
"Good location; fair room"
Thought the location was fine. The shuttle bus to Opryland show was wonderful, the one thing that really made the stay good. The walk up cafe that was a small charge with the room, really dragged down our stay. Difficult to now what was available, i.e. yogurt varieties, fruit etc. Would have like to seen displayed. I would have ordered had I seen. The […] line and getting the food was so very slow. Read moreGenuine Hotels.com guest review
Hotel was very convenient for us and the Hotel restrurant was very good.Genuine Hotels.com guest review
"Close to Convention Center"
We traveled with our family (2 adults, 2 teens) to NAfME Nationals at the Opryland Convention Center. We found the hotel to be very clean, and roomy. Sleep number beds were great! Only thing we were sort of bummed about was no continental breakfast. Pool and jacuzzi were very nice, too. Oh, and they have a shuttle to take you downtown ($) and free shuttle […] to the convention center. Overall great experience! Read moreGenuine Hotels.com guest review
Very nice, especially liked the shuttle service.Genuine Expedia guest review
We had an unpleasant experience at this hotel. Our checkin time was at 3pm and we arrived approximately on time and were told our room was not ready and he could not "ballpark" what time it would be ready. The shuttle to Opryland hotel was to leave at 7:25 and left early so when arrived 5 minutes early we had to stand around for another 30 minutes to […] wait for the next shuttle. Then the cherry on top was that at 8:30 am housekeeping knocked on the door and woke us up when our checkout time was at noon. I would not recommend this hotel. Read moreGenuine Hotels.com guest review
Very enjoyableGenuine Hotels.com guest review
"Would not stay there again!"
For two days we were locked out of our room as the keys did not work. Second day house keeping did not clean our room after they were asked to.Genuine Hotels.com guest review
"The stay was wonderful, noisy mornings are not..."
The stay was wonderful. The only complaint I would have was that the room we stayed in was right next to the pool and elevator which made the mornings very loud with all the traffic going by our room.Genuine Expedia guest review
"Very Nice Place to Stay, But a little pricey."
We had an excellent stay but for the price we paid, we expected a little more as far as like a complimentary breakfast or something. I can pay same price to stay at a very fancy hotel with more perks...but was still very clean and friendly.Genuine Expedia guest review
Great location. Right by Opryland hotel and mall. They have a free shuttle across the street to it. Plenty of restaurants right there. Only about 3 miles from downtown Nashville. Hotel was very nice. Staff was very friendly and accommodating. Wish they had at least offered free coffee in the morning for the price....But since that's the worst thing […] I could find, then that's not too bad. Read moreGenuine Hotels.com guest review
"Nice hotel close to Opryland Hotel"
Enjoyed our stay but too much road noise.Price a little high.Genuine Expedia guest review
Overall, the stay was nice. I did not like that our room was near the outside highway; buses were parking in the lot, loading/unloading-could hear their air brakes early in the morning. Check out is at 11a- housekeeping knocked on door-twice! Once at 8:30a and again an hour later! I understand that are trying to complete their work, but guests should […] be given time to get out of bed! Read moreGenuine Hotels.com guest review
"OK but not great"
The room was 'clean' but smelled like aftershave. The cleaning crew? The previous guest? Ewww And ground floor room was really really noisy. Use sound machine at top volume.Genuine Expedia guest review
"Near, but not at Opryland"
Despite being a Gaylord property and self styled as the Inn at Opryland, I would observe that it is neither. Located across a major street from the Opryland complex, this facility DOES NOT allow the guest access to Opryland. This is despite the astonishingly high price for its rooms. The rooms themselves are quite small and cramped with a "bathroom" […] where you must stand in the tub to close the door. Half the rooms face an echoing, enclosed courtyard, while the other half face out to the elements and road noise from the near-by expressway. (By "near-by" I mean within 100 yards!) If you want a quiet night do not stay here. The matress on the king-sized bed was singularly uncomfortable. A better name would be "Over-Priced Motel somewhere in the vicinity of Opryland". Read moreGenuine Expedia guest review
"Great location near Grand Old Opry"
Pleasant. Convenient. Great shuttle service.Great com o with visit to Grand Old PortGenuine Expedia guest review
"Bring ear plugs"
First of all I would classify this as motel and not a hotel. It was very noisey from the outside cars and other guests hanging around the parking lot smoking and such. The heater/air conditioner in the room is also very loud and goes off and on all night. I guess that is to be expected with those types of units. The room itself was nice and clean. I […] had a King room and it was a bit small, however it was clean and the staff was very friendly and helpful. The hotel is nice but since it's really a motel, comparing it to other motels, I would rate it highly with the exception of the noise factor. I was fortunate as I had ear plugs with me. Read moreGenuine Hotels.com guest review
i was satisfied with the hotel stay, p.s. thank you for the anniversary card Kimbery &Brittany.Genuine Hotels.com guest review
"Nice hotel and located close to many restaurants."
The hotel was quite nice and located close to many restaurants and shopping. Our room was clean and the staff was friendly and accommodating. It was easily accessible to the highway.Genuine Expedia guest review
"Tn voices conference"
I was placed out in the outside room at first, but I requested to move inside being by myself, and it was really loud with the traffic. After moving it was much better. The 3rd floor outside the elevator smelled really like there was something sour in the hallGenuine Expedia guest review
"Not so cheap room but cheaper than the big house"
Our air conditioner barely worked and the toilet didn't want to flush but other than that it was a nice stay.Genuine Hotels.com guest review
"close to highway/easy access"
clean hotel, close to highway and easy access to Nashville sites. biggest complaint is the TV set up. terrible menu/access--very frustrating!Genuine Hotels.com guest review
"Walking distance to the Gaylord Resort"
The hotel was a good value. Good location and easy for us to walk (or take a shuttle bus) to the Gaylord for our conference. Rooms were clean and beds comfortable. The exercise room had good equipment. The décor was a little outdated. Did not use any other amenities as our conference supplied all of our meals.Genuine Hotels.com guest review
I thought it was nice, but would have preferred a place without so many conventions. The noise level was high in the evening. I didn't complain because people were having a good time at those conventions. Our room was by the pool/dining area and it was very loud. They did end it by 11:00, but when traveling you get tired and want to sleep. They had […] one convention that had music that was bouncing our windows. Surprised that they didn't have a mini fridge to store drinks. Also, the vending machines were not convenient. The toilet flushed on its own every 2 hours at night. The TV had a terrible picture. The pool area was just beautiful. The staff was very nice. Read moreGenuine Expedia guest review
"nice hotel in Opryland"
We went to Grand Ole Opry and Country Music Hall of Fame and toured the big Opryland hotel. We enjoyed every thing but did not have enough time to visit the historical parts of town. We are making plans to come back.Genuine Expedia guest review
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