Radisson Hotel and Conference Center Fresno - Fresno 36.73225, -119.78285

I picked this hotel for its proximity to the courts. When we checked in we realized that we were some of the few sighted guests. The California Council for the blind had chosen the venue for a conference. We were very impressed with the manner in which the dining room staff handled these guests. My husband has a cochlear implant and a hearing aid yet the waitress told him exactly where his plate was and where his glass was and when it was time for coffee where his coffee cup was. We remarked about this to each other. A woman at a nearby table explained. Many of the attendees at the conference were both sight and hearing impaired. The waitress had seen my husband's hearing aid and assumed he was also sight impaired. We were told later that this group had stayed at this hotel before. I can see why. The staff on the whole were well trained and helpful to all guests. We did not expect this in a small town and at such a reasonably priced hotel.

there was a conference of blind people ongoing and the kindness and helpfulness of the hotel staff was overwhelming

The hotel was clean and had a friendly staff. The only issue was that I had to call the Front Desk to have my thermostat adjusted. It was only blowing in hot air. I called and it was fixed in 10 minutes or less. I little noise from guest in the hall way, but overal this is a very good hotel and the price is reasonable.

They advertise about the sleep number beds, but mine didn't work... a little disappointing.

Stayed for jury duty and it was a nice hotel and very convenient.

Excellent service, especially at bar & restaurant. Excellent breakfast, a steal at $10.95. Spatious, beautiful entry, Lounge & Bar-with waterfall! Terrific Sleep-Number mattress. 7th floor room very quiet. Well-renovated and well-maintained. However, hard to get a taxi none at the hotel) and not near Amtrak, as touted. Room service pricey (where is it not?). Yet, good price for seniors on hotel.com. Would stay there again.

all the little shops around hotel within walking distance close early starbucks was not even open on sunday.

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A nice hotel with a bit more atmosphere than you'll find in most Fresno hotels. A huge atrium with a waterfall.

Generally a nice hotel with free parking, bar and good sized room. Restaurant wasn't bad for dinner and bar good. Nice customer service on desk. Two things - the bed firmness can be adjusted - don't do it too much or it collapses and has to be unplugged to reset! This feature seems pointless. Also the water feature is nice but noisy. If you want somewhere to stay for one night then this hotel is fine.

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excellent service with very friendly staff, hotel rooms are large and very clean, This is a beautiful hotel, with excellent service and very friendly staff, ready to help you at any given time, my luggage was delayed until next day,upon my late check-in they provided me with basics, untill my luggage arrived next day. Food is excellent, rooms are large and very clean, vending machines on every floor with very cheap sodas.

On Friday night the hotel was full of church convention goers with lots of children in attendance and many seemed to have no idea how to keep their voices down in a hotel and their voices carried quite far. As a result they kept me up until 1:00 o'clock in the morning.

Although far from restaurants and other activity in Fresno, if you need to be in or close to downtown, this hotel is an excellent buy and has all the amenities to make your stay and enjoyable and comfortable one (although my breakfast wasn't very good). The staff was very helpful and friendly, and the late check out was appreciated.

Overall, I was very pleased with my stay. The staff were friendly and courteous. The room service was fairly priced and worth the money. I paid the same for room service as I did when going out to eat elsewhere. The only complaint I have is that the pool water smelled a bit like oil. However, the spa was fantastic, the sauna was clean and comfortable, and the fitness center was apt. The location was perfect for my business trip as I was only a short walk from where I needed to be, so parking was not an issue. I feel that this hotel is worth the few extra dollars for the cleanliness, locale, and friendly staff.

right across the street from the arena so it was great for that but nothing else around but industrial and office buildings. The lobby is nice but our room could have been cleaner.

Each person that worked there was very nice, and the food was FABULOUS !!!! I wish I would have started eating at the Cafe earlier in my stay. I was there for a week on business. The fitness center was small but worked out perfect, the Cafe was great and the hotel was quiet !!!

We have stayed here before and have never had any complaints. There was some renovation going on at the front of the lobby, but I'm sure it will be all for the best in the end. We would definitely stay here again in the future if in the area.

Hotel was fine, there is a train that goes by every few hours in the wee hours of the morning which does cause some sleep disturbance. Dirty room service dishes sat in the hallway for hours. Overall the hotel is OK and as the title says implies, there are no luxury resorts in Fresno

Staff was extremely professional......we had noisey drunk males next door. As soon as I called the desk it was taken care of, and we got a nice restful sleep. This is a great place to stay if you are using Amtrak in Fresno.

When I originally booked my room I asked for a smoking room. I also called the day before arrival, confirming the smoking room. The concierge placed my room on 4th floor. I also requested a wake up call for 4:30am. as I had to go to an important swap meet where I was a vendor. After arriving, and placing my belongings away, I realized that they placed me in a non-smoking room. I went downstairs, where I was given a smoking room on the 2nd floor. I was not particularly pleased with the "comfort bed", it was very hard and unpleasant to sleep on. They should go back to normal beds with the pillow mattress. I could not sleep for the longest time due to a large crowd of guests in the very large lobby/bar area on the ground floor. I woke up at 6:00am as the wake up call was never placed for me. Once downstairs I complained to the concierge explaining that my absence from the swap meet for the first 1 1/2 hrs. was going to cost me money, as the first 2 hrs. is where the more serious buyers arrive to purchase from the vendors. The concierge was kind enough to comp me a breakfast, which I enjoyed. The concierge tried to give me a discount on the cost of the room but was unable to do so since I had booked the room through a third party. I followed this up with a phone call to Hotels.com 2 days later, where they were able to give me a credit for 1/2 cost for the room.

the hotel its very nice and confortable but the room was missing a mini fridge and a microwave. Ive stayed in a cheaper hotel and has all of those appliences. it would be nicer if they put one of each in each room because alot of people do not eat there in the hotel and actually go out and bring some food in and then they dont have where to heat it up

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This was not a 3.5 star experience. At most a 2.5 star. The hotel is old, the service is indifferent, parking inadequate, WIFI completely inadequate to the task. The bed was a shlll for an adjustable bed manufacturer and was very uncomfortable at any setting. About the best that can be said is that it was convenient to my meetings in downtown Fresno.

The Radisson Hotel was a great hotel for the price I had paid. It was pretty, spacious, and their management staff was very helpful. Although I did have two issues with the hotel. The first was the bed. All over the hotel and their website they advertise for their "Sleep Number Beds." I personally feel as though they should have done without these beds due to the fact they were very uncomfortable even with the adjustable firmness. So if you can, try and get a room without one of those if you have back issues or just a sensitive one at that. Secondly I caught one of their members of their housekeeping staff using my make up. I wasn't too thrilled with that and think that is something that any guest should be aware of. You should feel comfortable in the place you are staying. Their management staff was very helpful and supposedly took care of the situation. In the end, the hotel served it's purpose just with a couple of slip ups.

My hair dryer didn't work My air bed wouldn't work, so they sent someone up, he said it now worked, but as soon as he left it didn't work again.

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Ice maker on my floor did not work. Reported it to the front desk, and they stated they would fix it right away but that did not happen. Suite was smaller than I thought it would be. I had to move the couch and the floor was very dirty under the couch.

If you have never stayed here or any other Radisson with sleep number beds then I highly recommend it. that was the best sleep I have ever had in a hotel. Try It You'll like it!

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food cafe was very clean food was good nice size room

The hotel was great!! Very clean! The staff was great. We left a bag with valuables in the room by accident and the housekeeping staff returned it untouched...Thank You! We don't understand why the City of Fresno has to charge another $40 for taxes & fees...it's FRESNO for crying out loud...this isn't a vacation destination. We paid less for a posh two room suite, breakfast and happy hour drinks, taxes & fees all included in a very up scale hotel in Monteray Bay than at Fresno. Geeeez!!!

The location was convenient to the areas that we wanted to visit. The room was ok, the bad was uncomfortable even though it was the number dial bed. The refrigirator froze everything and did not have an adjustable dial. The food at the restaurant was just terrible even though it was advertized as International Cuisine. I have had better food at fast food restaurants.

The hotel was very clean. Staff was very helpful and attentive. Easy freeway access. Beds were very comfortable. Parking was limited.

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This hotel was not at all what was described or praised by other reviewers. The primary reason for picking this hotel was the free airport shuttle. Since it was a turnaround trip, I only needed transportation to the hotel from the airport and nothing else. My wife called the evening before to arrange the shuttle pickup and they said simply to call when I arrived at the airport. When she mentioned that my flight arrived at 9:36pm, the front desk noted that the shuttle only ran until 10, so make sure to call. When my flight arrived early, at 9:25, I called to request the pickup and they said the bellhop had already left and I would just have to take a taxi. With the first taste of the hotel as less than stellar, I arrived to find that the hotel resteraunt was closed at 10 (actually, 9:59) and the closest open eatery was the casino, which required taxi service. Once in the room, I was looking forward to trying out the Sleep Number bed, but neither of the dials worked and left me on an uncomfortable mattress all night long. In regards to their renovations, I'm not sure if it's complete yet because my room had a definite 70's feel to it. So, in my humble opinion, if in Fresno, find somewhere else to stay.

The Radisson is the ONLY decent hotel at the Fresno Convention center. The surrounding area has NO restaurants to speak of, no other hotels....lots of nothing. The hotel is very nice and the staff is polite. The food is so-so, but, the only option surrounding the Convention Center. I would advise Fresno to spruce up it's surrounding area and eat up the profits. When stuck with a Convention in Fresno, it is not convenient to drive 20-30 minutes to find a restaurant for a "quick" bite.

Which is amazing because they have up posters in the lobby bragging about their new multi-million dollar renovation. Somehow through all the work they managed to preserve an aura of dingy, 1970's kitsch. All the rooms face an indoor courtyard which is designed for large gatherings. Unfortunately the NOISE from large groups reverberates up the concrete walls and right into your room. The large, pointless 3 story waterfall muffles the noise a bit... did these guys even consult an architect? Other than that it was ok.

God amenities, exercise room, restaurant, good freeway access, easy access to reach, business center, quiet

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