"would stay again"
Well worth the money friendly people clean rooms and quietGenuine Hotels.com guest review
"The Arena is a good place to stay"
Room was clean and the bed comfortable which are the two most important things for me in a hotel. The area was conveniently located but there were NO late night options for food and beverages. The hotel itself has an old vibe which was nice. You felt the history!Genuine Hotels.com guest review
"Basic hotel in nice area"
The Arenahotel is located in clean neigbourhood but the hotel is quite basic. The service was good. The basic breakfast was included. The room basic and the bed was bad. The reseptien looks still good even the best days was long time ago.Genuine Hotels.com guest review
You really need a gym or something, maybe a pool/hottub?Genuine Hotels.com guest review
"SJ Sharks Visit"
Nice location, clean, good breakfast. Old wrinkled carpet in hallway. Better than I expected.Genuine Hotels.com guest review
Stayed here to go to an event at SAP Center. The location was perfect and walking distance from the SAP Center. I would definitely stay here in the future. Front desk help was also very helpful.Genuine Hotels.com guest review
We were there for a concert at the SAP Center.The Hotel was walking distance and close to pretty much everything. The room was very nice Harwood floors the tub was my favorite part of the room... The staff was really nice... I would definitely stay here again..Genuine Hotels.com guest review
"Location great-amenities dated"
Amenities in the room are worn and dated. Hotel is overpriced for condition of the rooms, but it's proximity to the SAP arena for an overnight is excellent. Breakfast was ho-hum.Genuine Hotels.com guest review
very pleasant.Genuine Hotels.com guest review
great time went to hockey game from Nevada but Red Wings fans!! Wings won, the only bad thing was tried to get food late night didn't happen could not make call using room phone, other wise great time and place!!!The breakfast in morning life saver hung over.Genuine Hotels.com guest review
"A City Gem!"
The locale was perfect for our attendance at the SAP event. We received a warm reception, the lobby and sitting areas nicely decorated and well lit. Our room was clean and held a wonderful surprise; a huge bath spa. We will be back!Genuine Hotels.com guest review
Room looks nothing like the pictures. Looks like they sent someone to a garage sale and picked up a few items for $20.Genuine Hotels.com guest review
This place is nice minus the staff.Genuine Hotels.com guest review
"Arena needs some uplifts"
At first approach, the Arena Hotel has a rather nice marquee awning with their name on it which is inviting. However, the inside of the hotel is seriously in need of some updates. The wall to wall carpeting throughout the hotel is very old and buckling - very unsightly - and gives the hotel the impression of being rundown and old. Weird fake flower […] arrangements also. The pillows on the bed were hard as a rock and only two pillows on each bed. (my room had two queen beds). No blankets, either! Complimentary breakfast was very poor. Not a fruit to be found. Premade scrambled eggs, bacon and oatmeal the only offerings. Location is OK. In the same block is a new Whole Foods store, which is great because you can head there for breakfast or to get a quick bite to eat.(my rom had a refrig and microwave, which was great.) The guy on the front desk was fantastic and very attentive to guest needs. He was the one "saving grace" in the whole experience. He could not have been more gracious or helpful or kind. Train tracks are close by and you hear the trains coming through and also the airport is close by so you hear the planes, too. I would stay here, again, if other hotels were all booked but make sure to wear shoes or socks in your room - no barefoot on the carpet. Read moreGenuine Hotels.com guest review
It was close to the SAP center so that was perfect for us.Genuine Hotels.com guest review
"Good Hotel for the Price and Location"
Definitely an old hotel but the rooms are clean and spacious. The pillows are terrible and the mattress isn't too bad. The complimentary breakfast is good enough and it's not a bad location for walking to CVS pharmacy or to Whole Foods or even some restaurants. Worth what we paid for it. Easy access to most freeways and the airport. Free parking.Genuine Hotels.com guest review
"Stay On Monday, February 9, 2015"
This is a fantastic hotel if you are going to an event at the SAP Arena! Great sushi bar and lounge across the street!Genuine Hotels.com guest review
The room was exactly as described on the website and we loved the jacuzzi tub! The free breakfast left a little to be desired but overall it wasn't bad. I would definitely recommend this hotel to a friend.Genuine Hotels.com guest review
Underwhelmed - old - and marginal bedGenuine Hotels.com guest review
"Surprisingly comfortable, and we will stay again!"
We wanted an hotel close to downtown, and this was a surprisingly comfortable place to stay. Spacious rooms and full breakfast.Genuine Hotels.com guest review
Family friendly, polite staff, clean and great breakfast. We felt safe with our kids there. We will stay again if we have to do so.Genuine Hotels.com guest review
Rooms were a bit out dated and the bed springs were not comfortable for the back.Genuine Hotels.com guest review
"Trip to San Jose"
I had to travel to San Jose for work and I need to find a hotel pretty fast. I found this hotel reasonably priced and booked the room. Nice room but the bed was a bit harder then I'm used too. Then shower head was a bit to short for me even though I'm not saying I'm the tallest person. Breakfeast was delicious. There was so much food better then I see […] at a lot of hotels. Read moreGenuine Hotels.com guest review
"If I had to do it all over..."
I stayed in town as a result of bringing my daughter back to SJSU. The other reviews are a little misleading when they say it's a throwback to the seventies. It felt more like the early 1900s with a twist of Europe. It was very nice and clean and actually quite lovely. The front desk staff were very polite and friendly as was the staff in the dining […] room. The free breakfast was satisfying as well. I would stay again. Read moreGenuine Hotels.com guest review
"Perfect Sharks game hotel."
Arena Hotel is conveniently located near SAP Center making it one of the ideal places to stay if attending a Sharks game from out of town. The hotel is nothing fancy but offers free parking and is near a brand new Whole Foods that has all kinds of take out food and drinks, as well as a great beer garden.Genuine Hotels.com guest review
"Walk to Shark Tank!"
Stayed here so we could walk to the Sharks game. Great choice! Hotel was clean and all the basic necessities. Would definitely stay here again. Very convenient and great rates!Genuine Hotels.com guest review
"Have stayed twice. Would stay again."
There was no bedspread, and there were not enough blankets. The people up front were very good about getting me a blanket right away. Nice, friendly, aged, but accommodating hotel.Genuine Hotels.com guest review
Went for a one night stay. Very nice and safe. Great neighborhood with lots of very good restaurants.Genuine Hotels.com guest review
"Great for the price and location."
It was a very nice hotel. Free breakfast and parking. Nice overall.Genuine Hotels.com guest review
The free hot breakfast was pretty good. There was no soap or shampoo in the room, but the maid brought some right away when we alerted the front desk. It was a pretty good value for the room.Genuine Hotels.com guest review
"Love A Big Breakfast?"
Great staff, clean rooms, and the breakfast is huge and the best I've seen so far. I really appreciate the staff going out of their way to open the back gate so that I could park in the property because I didn't make the 8 foot clearance. I will definitely be backGenuine Hotels.com guest review
"Great place to stay for a Sharks game!"
Last minute overnight to SJ for the hockey game, my son and I booked the day before. Got a GREAT room for a great price! My only complaint was the night desk clerk told us breakfast was from 7-11 the next morning and it was only until 10 due to it being a Sunday. We came down at 1015 to eat.Genuine Hotels.com guest review
"Not a Bad experience"
Still available at the last minute.Genuine Hotels.com guest review
Stayed at the arena hotel while we were in town for a sharks game. Nice room, bed could be upgraded.Genuine Hotels.com guest review
problems with the hot & cold water for the shower couldn't regulate itGenuine Hotels.com guest review
"A Nice Christmas Visit"
Came to spend Christmas with family. I had to change rooms after I arrived because I needed the handicap bars in the bathroom but there wasn't a room available when I first arrived. The hotel was able to accommodate me once a room was made ready. The only other thing that needed to be taken care of was the thermostat needed to be fix so I can get heat. […] That was taken care of while I was out for the day. The remainder of my visit was Great. Read moreGenuine Hotels.com guest review
Got what I expected , basic room , nothing special but clean and comfortable, perfect location for SAP Center events, there is a complimentary breakfast but, I did not try it so I can report on the food, overall I would stay here againGenuine Expedia guest review
Bed had no bedspread just a blanket wrapped in sheets. Had to request blankets be brought up. Pillows very uncomfortable. Breakfast used to be better tasted like MRE's. Friendly staff, very clean. Will pass on future stays in area.Genuine Hotels.com guest review
"Get a Way Again"
I have stayed here before. This is a good stay on a busy street with local businesses that I enjoy visiting just outside downtown San Jose. The rooms are big, clean, with all I needed. The jacuzzi tub was a treat.Genuine Hotels.com guest review
"Perfect for road warriors."
Nice clean room. Awesome Jacuzzi tub that was relaxing after a long day! Staff very nice.Genuine Hotels.com guest review
"Close to City Center"
Next to Wholefood. Good location near city center.Genuine Expedia guest review
"Clean and friendly"
We went for a Sharks game and met family there. The rooms are good size but there were 2 issues. (1) The bed was pretty uncomfortable and (2) there was a light on the outside of the building that shone right in our room. Everyone on the staff was friendly but could not fix the issue. On the good side, parking was free and the let our son park for the […] day without cost. The breakfast was mediocre, but much better than having to find something on the run. Read moreGenuine Hotels.com guest review
The carpets are timeworn, especially the hallways. The hallway carpets are stretched ruffled and appear to be trip hazards. So just not for people with walking disabilities.Genuine Expedia guest review
Staff was super friendly and helpful. While the overall hotel looks a little dated, it was extremely clean. The breakfast was good, with a lot of choices. Would absolutely stay here again.Genuine Hotels.com guest review
Room smelled like stale cigarette smoke, overheard many others same complaint at checkout. Near SAP on the opposite side of downtown where the fun is. Front desk gave us wrong directions and we're not helpful in getting us to our dinner destination.Genuine Expedia guest review
"Pics online were deceiving"
Although the room was "clean", the carpets are worn, the entire place is out dated (pink cabinets, electric can opener from 70's, bathroom lights and jacuzzi switches were outside of the bathroom), the pillows were lumpy and hard and holes in the walls from removed "something." Just very disappointed. :(Genuine Expedia guest review
Hotel staff very professional and helpful. Perfect location for events at SAP Center.Genuine Hotels.com guest review
Everything was good about your hotel. Impressive.Genuine Hotels.com guest review
"Nice hotel has potential to be great."
Only major complaint was the mattresses...I could feel the springs when I sat on it..bad. Hotel is nice but could use new carpeting in the lobby area to spiffy it up a bit. Very nice staff, clean room, ok brunch. (Really liked the apple stuffed rolled up pancakes). I would stay againGenuine Expedia guest review
"Nice little hotel in this heart of downtown"
I stayed 2 nights at this resort and I'm glad I did. Was not expecting this place to so comfortable and relaxing. I highly recommend this place to anyone.Genuine Expedia guest review
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