All hotels in San Jose, California, United States of America
1 room, 2 adults
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817 The Alameda, San Jose, CA, 95126, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 1,165 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.4
  • Neighborhood
    3.7
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2.0 / 5Fair
"Old, but relatively clean."
The place was very old. Furniture was rickety and marked up, the walls had paint chips and cracks, all of the decor was at least 30 years old. Cigarette burns in the tub, and a TV that I haven't seen in 10 years. But the room appeared to be clean, the lobby staff was helpful, and the breakfast was edible. A Marriott is was not, but it was a place to stay for the night in a pinch.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
loved it!
Genuine Hotels.com guest review
1 night romance trip Jul 19, 2015
A Traveler
US
3.0 / 5Good
"Poor decision making"
My room was large and updated and appeared to be clean. Check in went smoothly. The hotel is older and has outdated decor and could use an update, but for the money and what it is, it was fine. I like the location a lot as it's near my corporate office which is why I was there. My problem occurred when I was awoken at 2 a.m. by the people in the room above me. The floors are laminate flooring, which is NOT good for a hotel as the noise is awful. When I called the front desk I was told she would notify the room. The noise never stopped. When I called back I was told the guests had just checked in. Why would you put guests who check in at 2 a.m. on the top floor? You have to know it's going to make noise! Why not have put me in that room when I checked in at 3 p.m. so those guests could be on the bottom floor and not bothering anyone at a 2 a.m. check in? It was just plain stupid. Guests who check in first should be placed on the top floor if there is room availability. Do not put late check in guests in a top floor room. The front desks only solution was to move me...at 2 a.m. As though I wanted to pack up all my stuff in the middle of the night, guest dressed, and move rooms. It was really disappointing. I had a business meeting the next morning, which is why I was there and I was exhausted the entire next day. It's really unfortunate. I will not be staying there for business any longer since I am not able to sleep.
Genuine Hotels.com guest review
1 night business trip Jul 9, 2015
Shane
US
4.0 / 5Excellent
"Nice hotel just off the beaten path"
Stayed a week for business. Room was clean, and though the building and fixtures are getting old, they are well maintained. The free breakfast was much better than most, eggs, bacon, sausage, biscuits, etc. Across the street is a great coffee stop called Hannah Coffee and just down the block is a Whole Foods with an attached brew pub for quick eats. Walking distance to the Diridon Station and the SAP center makes getting around easy even if you don't have a car.
Genuine Hotels.com guest review
7 night business trip Jun 29, 2015
A Traveler
US
3.0 / 5Good
"Good for one night."
This hotel was good for a one-night stay. This hotel is a neat older hotel that was probably among the best in its day. It's very well-kept & clean, but the beds are not comfortable. It was fine for one night, but I wouldn't stay longer until they get new mattresses. The neighborhood is a neat area.
Genuine Hotels.com guest review
1 night family trip Jul 7, 2015
Angela
US
3.0 / 5Good
"Clean with good staff, in up and coming area"
The arena is an up and coming area right next to a Whole Foods, great sushi restaurant and quiant coffee shop. It is in good shape but the furnishings are all about 20 - 30 years old. The staff is great.
Genuine Hotels.com guest review
3 night family trip Jul 1, 2015
Jim
US
4.0 / 5Excellent
"Good Place to stay in San Jose"
Stayed in San Jose 2 days to see the Grateful Dead in Santa Clara. Hotel was a little worn but it is an ideal location and the staff is great. It was quiet and relaxing. Plenty of on-site parking at the hotel, even though it was fully booked. Close to downtown. I would definitely stay there again.
Genuine Hotels.com guest review
2 night romance trip Jun 27, 2015
John
US
5.0 / 5Outstanding
"Dead Fan loves this place!"
We have stayed here several times now. We chose this hotel because we have always had great service, decent hotel breakfast, and it is close to public transit so we can leave our car parked when we come to the San Jose area! We went to Levi stadium from her via Light Rail and the service was wonderful to and from the event.
Genuine Hotels.com guest review
2 night trip with friends Jun 27, 2015
Melinda
US
5.0 / 5Outstanding
"I love this place!"
I love this hotel! It's totally charming AND right next to a Whole Foods!
Genuine Hotels.com guest review
2 night business trip Jun 19, 2015
fabian
US
4.0 / 5Excellent
"Great location for concert"
Great place to stay to attend a concert at SAP. Very walkable so no traffic or waiting in line to park or exit parking. Would stay again for convince.
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
A Traveler
US
4.0 / 5Excellent
"Comfy Surprise in Downtown San Jose"
A decent priced hotel with kitchenettes. Our suite was spacious, clean and comfortable, and close to the arena.
Genuine Hotels.com guest review
2 night business trip Jun 19, 2015
Mark
US
4.0 / 5Excellent
"Location, Price, Location"
Great alternative to the high-priced hotels in DT SJC. Nice morning walk to the Fairmont. It's a no frills hotel, but staff is friendly and room was very clean.
Genuine Hotels.com guest review
2 night business trip Jun 15, 2015
Douglas
US
1.0 / 5Poor
"Noisy stay"
Could not sleep at night from noise coming into room from floor above. The floor above is poorly built, sounds like people were stomping around. It was just guests walking in upstairs corridors.
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
A Traveler
US
2.0 / 5Fair
"No sound proofing."
Rented two rooms for two nights. The noise from people walking on the floor above was so loud could not sleep. At first I thought people were exercising in room above me. We called the front desk at 11:40 am to no avail. When I told the front desk at checking out they refused to credit my bill one cent. As I was talking to the front desk worker, I heard loud footsteps from the floor above. Very poor floor construction sound echoes through building and into your room.
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
A Traveler
US
4.0 / 5Excellent
"Near the Mystery House"
Hotel was OK, but very noisy. You could hear every footstep from the room above. Location was fantastic.
Genuine Hotels.com guest review
1 night family trip Jun 11, 2015
David
US
4.0 / 5Excellent
"SAP Center Convenience"
Good hotel location when attending a concert or event at the SAP Center. Staff was attentive but they only had one housekeeper cleaning rooms so we had to wait over an hour past checkin time to get into our room.
Genuine Hotels.com guest review
1 night romance trip May 26, 2015
Dawn
US
1.0 / 5Poor
"Disappointed."
I was very dissatisfied with this hotel and I rarely say that. The hotel room had a broken knob off the jacuzzi tub and stains on the curtains. The customer service was horrible and I didn't even get to stay in the hotel room that I paid for. So upsetting.
Genuine Hotels.com guest review
1 night family trip May 31, 2015
Paris
US
5.0 / 5Outstanding
"San Jose visit"
This was a last minutes reservation. And was surprised but the comfort and space in the hotel. Having a free full breakfast and free parking was also AWESOME. would stay here again.
Genuine Hotels.com guest review
1 night business trip May 28, 2015
Kelly
US
5.0 / 5Outstanding
"Second stay"
This was the second time we choose to stay at Arena Hotel. Reason being, it is very clean, good breakfast included with great coffee! Quiet, except for the vacuum cleaning they choose to do around 8 pm both times! Big room with big and comfortable bed. Nice big bath tub with whirl pool.Fridge and microwave, menu for take out dinner and a little eating area makes it all well worth the $. Great location if you have to be close to airport or downtown.
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
Barbro
US
4.0 / 5Excellent
"Good near SJSU"
Good hotel in a nice neighborhood, we went for our sons orientation in San Jose State University which is only 2 miles away. Everything good except the pillows and mattress which seems to be pretty old. The breakfast is very good.
Genuine Hotels.com guest review
1 night family trip May 28, 2015
Shahid
US
4.0 / 5Excellent
"Worked out great"
This worked our great for our trip to Fanime. Hotel is a bit tired but the rooms are spacious and clean even if they are run down. The neighborhood was great with Whole Foods, CVS and a great little coffee shop all near by. The drive to the convention center was short and easy. Hotel parking is free. The staff was very friendly and accommodating. I'd stay here again.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Kimberly
US
3.0 / 5Good
"vacuuming of hall carpet needs to be done"
Room clean, hall carpet was in desperate need of vacuuming when we checked in at 4pm.
Genuine Hotels.com guest review
1 night romance trip May 26, 2015
Jeffrey
US
4.0 / 5Excellent
"Would stay again."
A charming hotel, overall. Friendly staff, clean room, very walkable distance from wholefoods and restaurants. The water temperature for the shower was a little difficult to adjust and the light above our bed didn't work, but it wasn't a big deal. Only complaint was I attended breakfast 40 minutes before they're supposed to close and pretty much all the hot food was gone.
Genuine Hotels.com guest review
1 night trip with friends May 23, 2015
Jasmine
US
5.0 / 5Outstanding
"5 stars!!!"
Our stay was very comfortable! I absolutely loved the ambiance and even showed my room to my daughters. Can't wait to revisit San Jose and book another stay with The Arena!!!
Genuine Hotels.com guest review
1 night trip May 15, 2015
james
US
2.0 / 5Fair
"clean and decent breakfast."
Very clean. Breakfast had a great selection of juices, good eggs, tea and coffees. French toast did not taste good and fruit was canned but went well with the cottage cheese. Coffee but no tea in the room. Big jacuzzi bathtubs. No fitness center. Very friendly staff.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
Lydia
US
3.0 / 5Good
"arena hotel"
staff was very nice and service oriented. The breakfast was good with variety. They do not have airport shuttle service.
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Lisa
US
2.0 / 5Fair
"Don't Let the Pictures fool you"
Don't let the pictures fool you. It seems they only have a handful of nice rooms like the pictures they show. The room I got was old, ugly, felt dirty and not that great.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"a pleasent stay at Arena Hotel"
An older hotel but was a clean, safe and welcoming. The Jacuzzi in the room was a nice surprise. Just outside downtown but close to coffee shops, restaurants, and drug store. It also had a little kitchenette. If I am in San Jose again (very likely) I will stay there again.
Genuine Hotels.com guest review
1 night trip with friends May 15, 2015
Claudia
US
3.0 / 5Good
"San Jose Gateway"
We just spent a night and It was a good place for the price.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Homey Arena Hotel"
Wonderful and clean old homey hotel. Nice part of town and a nice 10 minute walk to the SAP Arena.
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
Gloria
US
4.0 / 5Excellent
"Concert"
If you are going to an event at the SAP Center and don't wish to drive home after, this is the place. While it is not a 5 star it is more than adequate. Whole Foods, Sushi Restaurant, and coffee house close by and a short walk to the SAP Center.
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
Donald
US
3.0 / 5Good
"Good location!"
Good location for SAP events. Good walking area. Hotel could use a little spiffing up, staff was pleasant. Would stay there again.
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
sheila
US
3.0 / 5Good
"On average"
Location was great. That's why we chose your hotel. Breakfast was not good. When we went to the lounge for breakfast at 8:30am, there was limited food to be able to eat. So we gave it up. we couldn't eat breakfast there.
Genuine Hotels.com guest review
1 night business trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"My stay in San Jose, California"
Pleasant! Clean. Friendly. Close enough to downtown without the city noises. Cheerful, absolutely great stay.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
2.0 / 5Fair
"Disappointed"
Hotel is well maintained on the outside. Inside is the opposite. Website pictures are very deceiving. Whole interior of this hotel needs paint and replacement of furniture, rugs and bathroom fixtures. This is a two star hotel. One staff member was helpful at the front desk. The others were disengaged. Bright point of this place was the room cleaning staff and the breakfast staff.
Genuine Hotels.com guest review
3 night business trip May 4, 2015
James
US
3.0 / 5Good
"Affordable and Close to SAP"
I stayed here for one night to see a concert at the SAP Center. Walking distance and extremely close. Seems like the area is up and coming, Whole Foods and a couple restraints peppered in there. The proximity to SAP and the price were great. Looks like they are doing a slow remodel. Our room was very clean and updated. The lobby was not updated. Staff was helpful; check-in took less than 5 minutes. I'd stay here again.
Genuine Hotels.com guest review
1 night trip with friends May 8, 2015
Victoria
US
4.0 / 5Excellent
"Great value, clean, free parking... walk to SAP"
Stayed here with a friend for a concert at the SAP Center. Parked for free, in their private lot. We walked to the concert, and back. If you walk out of the concert with the rest of the crowd, that walk is safe. I might take a pedi-cab otherwise, it's literally less than a 5 minute walk. Can't beat the price. I checked the other reviews, but I found our room to be clean and comfortable. I would've given it fives across the board except that there were only sheets on the bed, no comforter or warmer blanket. Check-in was the most effortless experience I've had (I have a hard to spell last name). I'd definitely stay here again.
Genuine Hotels.com guest review
1 night trip with friends May 8, 2015
JACLYN
US
5.0 / 5Outstanding
"Old, but clean, comfortable with top notch service"
I was looking for a lower cost hotel for my San Jose trip. The Arena represents faded elegance, but it was clean, quiet and comfortable. I asked the desk clerk to print my boarding passes. She had a lot of trouble, but later called my room to tell me she had gotten them done. I consider it good service. The free breakfast was also very good. Sausage or bacon with eggs and potatoes. I would stay here again.
Genuine Hotels.com guest review
5 night business trip May 4, 2015
Marvin
US
2.0 / 5Fair
"eh, it was just okay"
The room had some slight damage to it. The apron around the bathtub was falling in. Some of the lamps did not work. There was some paint chipping. There was one thin blanket on the bed so I slept in layers of clothes. The breakfast in the morning was good though and the wifi was fast.
Genuine Hotels.com guest review
2 night business trip Apr 9, 2015
Raymond
US
5.0 / 5Outstanding
"great hotel"
we went with my daughter she had a concert at SAP center super convenient walking distance a it had a awesome whole foods right next door with a brewery and good to eat would stay there definitly again
Genuine Hotels.com guest review
1 night family trip Apr 12, 2015
Loriann
US
5.0 / 5Outstanding
"Comfort, close to the airport"
I just needed a place to stay for one night near the San Jose airport. This was perfect. Right next to a Whole Foods store and lots of restaurants along the street. The Arena Hotel served a full breakfast with bacon and eggs, pancakes, bagels, pastries, yogurt, fruit... whatever you prefer. The hotel is old style with chandeliers and rambling hallways. My room had a jacuzzi. The room furnishings were not luxurious but adequate. I would stay here again.
Genuine Hotels.com guest review
1 night trip Apr 30, 2015
Elizabeth
US
1.0 / 5Poor
"Not a pleasant stay"
Not Worth it. Out dated
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Jacqueline
US
2.0 / 5Fair
"Seen better Days"
This hotel has seen better days. We thought we'd stay off the chain hotels for this night in san jose... Although the staff was friendly and helpful... We will not return. Room was dark, one smaller window. Had to call to get an alarm clock, jet tub had large bottom trim piece loose, carpets in halls threadbare. There was a ( we think) a child jumping off the bed above us or to one side room above and it was very annoying. Went on for all evening- Called the desk twice but they were not able to fix. They offered to move us but we were already settled. Sign me disappointed..
Genuine Hotels.com guest review
1 night romance trip Apr 30, 2015
david
US
4.0 / 5Excellent
"Worth what you pay."
Hotel staff are very helpful and considerate. Hallway carpet and bathrooms need refreshing and beds were very soft, however it was good value for money.
Genuine Hotels.com guest review
1 night business trip Apr 29, 2015
Sam
US
4.0 / 5Excellent
"First stay!"
Hotel hallway carpets need upgrading. Breakfast is continental. Room is big.
Genuine Hotels.com guest review
2 night business trip Apr 21, 2015
A Traveler
US
2.0 / 5Fair
"Weird."
Weird. The carpet was really sketchy. I kept my socks on. Strange set up with shower. Only thing that was a relief was some of the clientele was business types. Just weird.
Genuine Hotels.com guest review
2 night family trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"wr will return"
Great location and excellent service Older hotel but VERY comfortable Easy access to freeways We will stay here again
Genuine Expedia guest review
Other trip Apr 23, 2015
Ruth
US
5.0 / 5Outstanding
Wonderful stay - quite. Excellent parking - feel safe for our car.
Genuine Expedia guest review
Other trip Apr 23, 2015
Liz
US
3.0 / 5Good
"Barry Bunch"
We were there for the Barry Manilow concert. The location is great, the breakfast they put out is great. The cleanliness of the main lobby, community bathroom and main dining room were great. This hotel reminds me of the hotels in New York. The lobby is grand and impressive, and then there are the rooms . . . old carpet, old bathrooms and lumpy beds. I realize it takes a lot of money to redecorate but the beds need updating badly.
Genuine Hotels.com guest review
1 night trip with friends Apr 18, 2015
Lori
US
3.0 / 5Good
"Loved the Jacuzzi tub"
This place is old and rustic, which, is very charming. It is in the best spot for exploring Downtown San Jose. The SAP Center is within walking distance. I enjoyed the Jacuzzi tub the most. When, there is another concert at the SAP Center, I will definitely stay at the Arena Hotel.
Genuine Expedia guest review
Other trip Apr 19, 2015
BabyDoll
US
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