"Don't judge the book by it's cover"
The hotel is under renovation and the outside and common spaces are not complete. My room was complete and very clean and modern. My phone needed the directory on who to call, but going down on floor wasn't that much of an issue. I was pleasantly surprised with the breakfast, it was fresh and they have a Cook to make you eggs and omelets. They also […] had a good variety of food, from fresh fruit to cereal. I'll come back to stay. I only wish it had places to walk to for food. Read moreGenuine Hotels.com guest review
Our stay was very good, though outside noise was very noticeable due to single pane windows and proximity to the street. . No other complaints. Available breakfast and dinners were quite good. Our room was about 30 feet from the dining room. Great location!Genuine Hotels.com guest review
Staff was very friendly and helpful, hotel and grounds were kept clean, rooms were clean and bed was comfortable, but you could really tell this was an old hotel, but can't complain for the price. . If we went to another concert at the SAP Center, we would consider this hotel again. .Genuine Hotels.com guest review
"Very good and very warm feeling"
it's like a family business and you can see from their employee talkingGenuine Hotels.com guest review
I was very disappointed. The sofa bed was horrible, it did not open or work properly. Once opened, could not put it back. The house keeper informed us the bed had been broken for a long time, obvious by the torn fabric where the metal frame had torn away exposing the wood. There was a crowbar in the room you had to use to pry the bed back into place. […] Huge crack in bathroom mirror & graffiti on living room wall. The worst part of the stay was when I met with the woman (Veronica) at the desk to inform the staff of what I was experience she told me she was not able to do anything and told me she would speak with the manager to see if the bill could be adjusted. The next day when I went again to see someone at the desk I was informed that Veronica was in fact the manager. She lied to me just so she would not have to deal with me. (Someone may be thinking I was rule but that was not the case. I was calm and courteous) I had a choice of 2 rooms when I booked the hotel; 1 bed for $139+tax or 2 beds for $229+tax. I asked that the adjust the rate to the one bed because they sold me a room they knew did not meet my needs. After I had them call the owner they did give me a $70 discount which made the final price $169+Tax. That was still over $30+tax more that what I could have bought the room for in the first place. I will never stay there again nor recommend this hotel to anyone. By the way, they offer a free dinner with the stay... it was a hot dog and chips. Read moreGenuine Hotels.com guest review
We were in town for concert and we had a great stay. The rooms are updated and comfortable. Pleasant surprise that the rooms looked nothing like the pictures. Food was decent and the staff was very helpful. Spa water and cookies in the lobby was a treat.Genuine Hotels.com guest review
"A bargain in the south bay"
It fit our every need. The dinner provided wasn't much but we didn't expect much so we were not disappointed.Genuine Hotels.com guest review
"This hotel has all that you need"
I must say this hotel has al you need and comes with an affordable price tag. Free food , free wifi, free parking and lots more. Very good hotel and friendly staff. Wish they construct a gym soon.Genuine Hotels.com guest review
"NOT A 3 STAR HOTEL!!!"
Horrible neighborhood, creepy outdated rooms, and filthy. Staff was wonderful but hotel is disgusting.Genuine Hotels.com guest review
"Valley Park Hotel"
Better than I expected. Nice to have a jacuzzi in your room. Free breakfast on weekends is a plus. Clean place with fresh smelling environment scents. Had a nice time here. You have a small kitchen with refrigerator if you want to cook.Genuine Expedia guest review
"Sounded like a jet engin"
We have stayed at this hotel several times over the years and have been happy. However during this visit when I wanted to relax in the tub, and when I turned on the bathroom light, it sounded as if a jet engine was warming up effectively spoiling the mood. Other than that, the room was clean, and the breakfast was good.Genuine Hotels.com guest review
Booked this because it was supposed to be a smoking friendly facility, However upon chech in we were told "it was a non smoking facility due to the new law that was passed regarding smoking in public"Genuine Expedia guest review
"Friendly staff, avg. facilities, affordable."
Staff was very friendly and helpful. Room was average, nothing fancy .. It had all the staples. However, the beds don't have comforters or duvets, just sheets and blankets. Breakfast was great .. they make an omlette on the spot for you. The overall feel of the hotel is that of an older building. If you're looking for glam, don't stay here. If you want […] somewhere just to rest your head for a decent price, this will do. I would recommend this hotel as a necessity stay, not as a vacation stay. Read moreGenuine Expedia guest review
"Nice place to stay for once~ Good breakfast"
Actually, room is kind of so-so. Stuff looks unhappy all the day. Breakfast is excellent!Genuine Expedia guest review
"easy place in S.V."
It was comfortable, quiet, great breakfast...close to everything we needed to do in Silicon Valley. Traveling with teenagers, so the breakfast and dinner was a nice treat. Friendly, thoughtful staff.Genuine Hotels.com guest review
was very disappointed the toilet ran constantly unless you shook the handle the tv reception was terrible the only good thing was the breakfast that was free there was a small area with burners but there was some kind of leak water was always on the counterGenuine Expedia guest review
Room was noicy, outside traffic sounds at front of hotel. Sounded like my windows were open when they were not. Noice died down slightly in evening. Good breakfast options.Genuine Hotels.com guest review
Front desk had an attitude, though it was late when I checked in. Not enough parking, room was clean but the toilet was loose, tub dripped, just felt to be a bit outdated even though it apeared to have been painted recently. Location and price is what appealed to me. Not likely to stay again unless no other choices availableGenuine Hotels.com guest review
"I would rate it 0 if it were an option"
Scariest place I have ever been. Can't believe I paid for this. Gross and bad area. Truly the Hood.Genuine Hotels.com guest review
"Review of Valley Park hotel in San Jose, CA"
Staff is overall nice. The Hotel condition was disappointing: Strong smell of detergent (smell like the spray issued in toilets). The heater and A/C piece is very old and blows air that smells like mold. The Rooms condition is terrible; very very old carpet, string smell of detergent, bathroon sink is plugged, the telephone in the room is not working, […] the toilet tank is leaking... Read moreGenuine Expedia guest review
Very loud do to a busy street. Juveniles were running up and down the halls all night and staff didn't do anything. Nice tv but the heater barely worked. Continental breakfast was the only positive point. I've stayed at many hotels and this was no where close to $137 room, more like a $60 room at the max including all the fees.Genuine Hotels.com guest review
"They served dinner that was included!"
I had a great experience.. They served dinner as well as breakfast, which is a first for me and I've been staying at Hotels in San Jose for the last 20 years.Genuine Expedia guest review
"loved the tub"
Overall nice place, tub was fantasticGenuine Hotels.com guest review
"Decent for an overnight stay"
The price was right, so I jumped at booking this hotel. It was difficult finding a decent hotel under $150 in this area, during the middle of the work week. The hotel is located on a main thoroughfare - Stevens Creek Blvd - so make sure to bring ear plugs if you want to get any sleep. My overall experience was as expected - it did not wow me, but it […] also did not disappoint. Read moreGenuine Expedia guest review
"A Great Location!!"
We were there for an Eagles concert at SAP center and this was a perfect location----only 2 miles away! Our room was large, clean and comfortable and the same with the bathroom. The hotel is old, could use updating for sure, but the location is awesome, they actually have free dinner and breakfast hot buffets, which were wonderful and served in a pretty […] room with lots of seating and a large flat screen TV , and they have covered parking underground, which is also nice. A lot for the price, especially for this area!! Read moreGenuine Hotels.com guest review
"Everything we needed"
It was very clean and close to the concert venue. The staff was very helpful, The breakfast was good. Our only complaint would be the traffic noise. It really had everything we needed. .Genuine Hotels.com guest review
"Close to downtown and Winchester House"
This hotel is in MAJOR need of remodel. The worst I have ever stayed in. Positive: breakfast was great and the housekeeping staff were very friendly. Also, they insisted on making a copy of my credit card for their file or put a deposit of $250 cash for incidentals. They said this was standard since I had pre-paid for the room.Genuine Hotels.com guest review
Very Old Hotel, although very clean.Genuine Hotels.com guest review
"Nothing to write home about."
It was just ok. Staff were exceptional though, comped breakfast was good except for lousy coffee.Genuine Hotels.com guest review
"Close to the shopping mall"
Very good serviceGenuine Expedia guest review
Wonderful, professional staff. New set up in dining room gives it a cleaner, neater more pleasant look.Genuine Hotels.com guest review
"cheap, but not cheap enough?"
The building is very run down. My room had been partially renovated - there was a new floor for 2/3 of the bedroom. The mattress & pillows were new and good, the bathroom had seen better days and the shower curtain rod was hanging on by a thread. The bathroom was not clean. The free breakfast was fine - scrambled eggs, etc. I had a room on the 3rd floor, […] street side, and it was a bit noisy. Read moreGenuine Hotels.com guest review
Glad to see the improvements on the rooms it will make me come back.Genuine Hotels.com guest review
"Valley Park Hotel"
The hotel and the rooms were pretty clean but they needed some TLC. In our room the plunger in the bathroom sink didn't work, one of the outlets had no cover, light in bathroom didn't work but the heat light did. The heat light had a fan and it was noisy.Genuine Expedia guest review
"Thanks for an excellent Thanksgiving stay"
My husband and I are so thankful for the positive experience with our stay at The Village Park Hotel over the Thanksgiving holiday. From check in to check out the staff were helpful and so very pleasant. Our room was spacious, comfortable and clean and the hotel is very well maintained in all areas. The hotel was warmly decorated for the holidays creating […] such a welcoming atmosphere. We look forward to our next stay and would recommend The Village Park Hotel in San Jose, CA to everyone. The affordable rates add to a great overall experience and we absolutely rate this hotel a "10".. Read moreGenuine Expedia guest review
"Very bad customer service"
Didn't response and contact customer regarding to their concerns and problemsGenuine Expedia guest review
Would be nice if the hotel upgraded their TV;s to flatscreens with more channels to view Very limited menu at the restaurant. Too much heavy food on the menu. Room was clean but decor old. could not connect to the internet the 2 days of my stay. very inconvenient and I did not receive help for this. I had to call back several times. appreciate the fact […] that although i left my necklace in the hotel room they actually went to the room to retrieve it for me and keep at the front desk until i could pick up. that was appreciated. Read moreGenuine Hotels.com guest review
"Close to Winchester Mystery House and Santana Row"
Was located only 1 mile away from Winchester Mystery House and Santana Row where we came to visit. It also was right off the freeway and easy to find. Hotel was okay, not a 5 star, but only needed a place to stay for sleep purpose. However for the price would expect a little more.Genuine Hotels.com guest review
Constantly breaking something: jacuzzi timer, wifi, radio. Slow personnel. Disgusting.Genuine Hotels.com guest review
Very enjoyable, courteous staff, close to good eating places for the days the kitchen is closed. Close to Winchester Mystery house. Covered parkingGenuine Expedia guest review
"Not a good experience"
My staying experience was not good at all. The corridor was stinking. Inside room was not in good condition. I could able to barely use the WiFi from room. I had to come to the lobby area to get a WiFi connection.Genuine Hotels.com guest review
"Not hotel, but MOTEL!"
Amazed to find 1) no coffee service inside 2) no Telephone directory inside room! We should have selected a airport hotel nearby PDX for business trip.Genuine Hotels.com guest review
"It was ok. It was clean, but...."
There are things that could be improved about this hotel.Genuine Expedia guest review
"Old and dirty"
The rooms are very dated and dirty. The ceilings were dirty and molded. The bathroom was moldy and dirty. The bathroom sink and kitchenette was dirty, rusty, and cracked. The air conditioner was very loud. But, the windows were old and single paned so the street noise was louder than the air conditioner. The overall hotel is dirty, dated and has very […] thin walls. This is 1 star hotel. I was misled. The front desk staff was nice. I would never stay at this hotel again. Read moreGenuine Expedia guest review
"Not worth saving money!"
Breakfast was the best part. Made to order omlettes and a nice server. Dinner was not good. No pots/pans etc to use in the kitchenette. TV had no CBS, carpets are in desperate need of being replaced. It is on a very busy street and it is incredibly loud. Sounds like the windows are open constantly. Was a very long stay at this place.Genuine Expedia guest review
The hotel was a reasonable value, but the first night I was next to the roadway and it was not a good experience for a light sleeper. I was moved to the back where my room had not been remodeled and it was somewhat better. When I first checked in the front desk person was not well versed in Her job, but that can happen anywhere. The rest of the staff […] was knowledgeable and friendly. Read moreGenuine Expedia guest review
Hotel offers an old time feel to it. Lobby, resturant and rooms look very well maintained and clean. Both the lady's at front desk were friendly. Enjoyed the coffee and home maid omelette for breakfast! Pleasant stay!Genuine Hotels.com guest review
"Stained sheets, urine, and noise."
As we walked to the room, we noted that old hotel dingy smell and some trash on the floor in the hallway. When we first entered the room, we noted that there was urine in the toilet and stains on the bed sheet (no kidding - urine in the toilet). At night, there was a lot of commotion (people running down the hallway, a woman screaming, and some shouting). […] In the morning (8 am) there was a lot of noise (loud banging) from some workers remodeling the room right next door to ours (tearing out tile)! Why did they offer rooms on the same floor and next door to construction work? The free breakfast omelet was good but we did not eat there for dinner. We will never ever stay here again. Read moreGenuine Expedia guest review
It was a nice hotel not the worst not the best but I was satisfied with my stay.Genuine Hotels.com guest review
"Family Vacation stop"
Hotel really run down! Staff not real out going or helpful.The room carpet really worn and dirty. The ceiling taping coming off the wall.The only good part was the lady cooking the breakfast was great! The place would be good if they cleaned it up and trained the staff in customer service skills.Genuine Hotels.com guest review
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