Front desk had an attitude, though it was late when I checked in. Not enough parking, room was clean but the toilet was loose, tub dripped, just felt to be a bit outdated even though it apeared to have been painted recently. Location and price is what appealed to me. Not likely to stay again unless no other choices availableGenuine Hotels.com guest review
"I would rate it 0 if it were an option"
Scariest place I have ever been. Can't believe I paid for this. Gross and bad area. Truly the Hood.Genuine Hotels.com guest review
Very loud do to a busy street. Juveniles were running up and down the halls all night and staff didn't do anything. Nice tv but the heater barely worked. Continental breakfast was the only positive point. I've stayed at many hotels and this was no where close to $137 room, more like a $60 room at the max including all the fees.Genuine Hotels.com guest review
"loved the tub"
Overall nice place, tub was fantasticGenuine Hotels.com guest review
"A Great Location!!"
We were there for an Eagles concert at SAP center and this was a perfect location----only 2 miles away! Our room was large, clean and comfortable and the same with the bathroom. The hotel is old, could use updating for sure, but the location is awesome, they actually have free dinner and breakfast hot buffets, which were wonderful and served in a pretty […] room with lots of seating and a large flat screen TV , and they have covered parking underground, which is also nice. A lot for the price, especially for this area!! Read moreGenuine Hotels.com guest review
"Everything we needed"
It was very clean and close to the concert venue. The staff was very helpful, The breakfast was good. Our only complaint would be the traffic noise. It really had everything we needed. .Genuine Hotels.com guest review
"Close to downtown and Winchester House"
This hotel is in MAJOR need of remodel. The worst I have ever stayed in. Positive: breakfast was great and the housekeeping staff were very friendly. Also, they insisted on making a copy of my credit card for their file or put a deposit of $250 cash for incidentals. They said this was standard since I had pre-paid for the room.Genuine Hotels.com guest review
Very Old Hotel, although very clean.Genuine Hotels.com guest review
"Nothing to write home about."
It was just ok. Staff were exceptional though, comped breakfast was good except for lousy coffee.Genuine Hotels.com guest review
Wonderful, professional staff. New set up in dining room gives it a cleaner, neater more pleasant look.Genuine Hotels.com guest review
"cheap, but not cheap enough?"
The building is very run down. My room had been partially renovated - there was a new floor for 2/3 of the bedroom. The mattress & pillows were new and good, the bathroom had seen better days and the shower curtain rod was hanging on by a thread. The bathroom was not clean. The free breakfast was fine - scrambled eggs, etc. I had a room on the 3rd floor, […] street side, and it was a bit noisy. Read moreGenuine Hotels.com guest review
Glad to see the improvements on the rooms it will make me come back.Genuine Hotels.com guest review
"Valley Park Hotel"
The hotel and the rooms were pretty clean but they needed some TLC. In our room the plunger in the bathroom sink didn't work, one of the outlets had no cover, light in bathroom didn't work but the heat light did. The heat light had a fan and it was noisy.Genuine Expedia guest review
"Thanks for an excellent Thanksgiving stay"
My husband and I are so thankful for the positive experience with our stay at The Village Park Hotel over the Thanksgiving holiday. From check in to check out the staff were helpful and so very pleasant. Our room was spacious, comfortable and clean and the hotel is very well maintained in all areas. The hotel was warmly decorated for the holidays creating […] such a welcoming atmosphere. We look forward to our next stay and would recommend The Village Park Hotel in San Jose, CA to everyone. The affordable rates add to a great overall experience and we absolutely rate this hotel a "10".. Read moreGenuine Expedia guest review
"Very bad customer service"
Didn't response and contact customer regarding to their concerns and problemsGenuine Expedia guest review
Would be nice if the hotel upgraded their TV;s to flatscreens with more channels to view Very limited menu at the restaurant. Too much heavy food on the menu. Room was clean but decor old. could not connect to the internet the 2 days of my stay. very inconvenient and I did not receive help for this. I had to call back several times. appreciate the fact […] that although i left my necklace in the hotel room they actually went to the room to retrieve it for me and keep at the front desk until i could pick up. that was appreciated. Read moreGenuine Hotels.com guest review
"Close to Winchester Mystery House and Santana Row"
Was located only 1 mile away from Winchester Mystery House and Santana Row where we came to visit. It also was right off the freeway and easy to find. Hotel was okay, not a 5 star, but only needed a place to stay for sleep purpose. However for the price would expect a little more.Genuine Hotels.com guest review
Constantly breaking something: jacuzzi timer, wifi, radio. Slow personnel. Disgusting.Genuine Hotels.com guest review
Very enjoyable, courteous staff, close to good eating places for the days the kitchen is closed. Close to Winchester Mystery house. Covered parkingGenuine Expedia guest review
"Not a good experience"
My staying experience was not good at all. The corridor was stinking. Inside room was not in good condition. I could able to barely use the WiFi from room. I had to come to the lobby area to get a WiFi connection.Genuine Hotels.com guest review
"Not hotel, but MOTEL!"
Amazed to find 1) no coffee service inside 2) no Telephone directory inside room! We should have selected a airport hotel nearby PDX for business trip.Genuine Hotels.com guest review
"It was ok. It was clean, but...."
There are things that could be improved about this hotel.Genuine Expedia guest review
"Old and dirty"
The rooms are very dated and dirty. The ceilings were dirty and molded. The bathroom was moldy and dirty. The bathroom sink and kitchenette was dirty, rusty, and cracked. The air conditioner was very loud. But, the windows were old and single paned so the street noise was louder than the air conditioner. The overall hotel is dirty, dated and has very […] thin walls. This is 1 star hotel. I was misled. The front desk staff was nice. I would never stay at this hotel again. Read moreGenuine Expedia guest review
"Not worth saving money!"
Breakfast was the best part. Made to order omlettes and a nice server. Dinner was not good. No pots/pans etc to use in the kitchenette. TV had no CBS, carpets are in desperate need of being replaced. It is on a very busy street and it is incredibly loud. Sounds like the windows are open constantly. Was a very long stay at this place.Genuine Expedia guest review
The hotel was a reasonable value, but the first night I was next to the roadway and it was not a good experience for a light sleeper. I was moved to the back where my room had not been remodeled and it was somewhat better. When I first checked in the front desk person was not well versed in Her job, but that can happen anywhere. The rest of the staff […] was knowledgeable and friendly. Read moreGenuine Expedia guest review
Hotel offers an old time feel to it. Lobby, resturant and rooms look very well maintained and clean. Both the lady's at front desk were friendly. Enjoyed the coffee and home maid omelette for breakfast! Pleasant stay!Genuine Hotels.com guest review
"Stained sheets, urine, and noise."
As we walked to the room, we noted that old hotel dingy smell and some trash on the floor in the hallway. When we first entered the room, we noted that there was urine in the toilet and stains on the bed sheet (no kidding - urine in the toilet). At night, there was a lot of commotion (people running down the hallway, a woman screaming, and some shouting). […] In the morning (8 am) there was a lot of noise (loud banging) from some workers remodeling the room right next door to ours (tearing out tile)! Why did they offer rooms on the same floor and next door to construction work? The free breakfast omelet was good but we did not eat there for dinner. We will never ever stay here again. Read moreGenuine Expedia guest review
It was a nice hotel not the worst not the best but I was satisfied with my stay.Genuine Hotels.com guest review
"Family Vacation stop"
Hotel really run down! Staff not real out going or helpful.The room carpet really worn and dirty. The ceiling taping coming off the wall.The only good part was the lady cooking the breakfast was great! The place would be good if they cleaned it up and trained the staff in customer service skills.Genuine Hotels.com guest review
"It wasn't what I expected"
Having a kitchenette is great, except there were NO utensils!! Nothing.. What's the point when there are NO dishes or silverware? You are not even allowed to take your breakfast up to the room! Doesn't make sense. There was a tear in the couch cushion, and the bathroom mirror was cracked. The microwave was sticky, like it hadn't been wiped down (ever). […] I wasn't able to cancel my reservation without paying for the room for the week, so I was stuck. I was extremely disappointed. Read moreGenuine Expedia guest review
"I would not stay again"
The mattresses were 0ld and in bad shape and make it difficult to have a good night sleep. The rooms were very small and old and the food was terrible. They said they provide Wifi, but they didn't. I couldn't use my computer while in the hotel and had to look for a Starbucks to do it.Very poor service in general.Genuine Hotels.com guest review
"Not what I expected"
Not what I expected, not what is shows on pictures,Genuine Expedia guest review
"Served my needs"
The location was close to the airport and within walking distance of a mall. Ok for a short stay, but not for a long stay especially without transportation. Amenities very clean except the couch. I wouldn't sit on it. Kitchen cabinets looked at least 30-40 years old and did not match the much newer updated suite. The door needs to be updated too. The […] worst for me was every noise from the traffic on the road side of the hotel due to the old windows. A traffic light was right outside my window, so all the starts and stops were so noisy that at night I had to put the fan on high just to block it. Read moreGenuine Hotels.com guest review
"Winchester Mansion close enough to walk!"
I was thoroughly excited about the hotel. It had hard wood floors which is different for me, but it reminded me of a Japanese style house. Very nice appliances, kitchenette, Jacuzzi, motion sensor lights and much more. Wonderful service. The neighborhood was O.K. The only thing I did not like was the fact we had to go out to smoke. After 10 the door […] is locked so you need the clerk to let you in. Good security but inconvenient. Overall it was great though. Read moreGenuine Hotels.com guest review
We stayed in 3 hotels during our trip and this was our favorite! Our room was clean and comfortable. The accommodations were exactly perfect! Our room was a great size, had a HUGE tub (which was great after a long day), and the location of the hotel was easy to find and right in the middle of town. The staff was kind, helpful, and quick with check-in/check-out. […] The breakfast was great! A cook is available for eggs/sausage/etc and there are tons of other options available. Overall, it was a great experience! We will definitely be staying there again whenever we pass through the area and have already recommended it to friends who are traveling to San Jose soon. The only suggestion I have for anyone staying is don't order from the "room service". We had been driving for 11 hours and wanted something easy and delivered to us, but the hotel doesn't have it's own restaurant so they work with a local place. The food was only ok and it was really expensive. Had we bothered to look, we would have realized that tons of great places to eat were within a few blocks. I would recommend trying one of them over the hotels "room service" Read moreGenuine Expedia guest review
I would not recommend this hotel. I was outdated and didn't seem very clean. the wall paper is coming of the walls and maintenance needs to take care of a lot of things around the place.Genuine Hotels.com guest review
"Not so bad"
I was so freaked out after I read other reviews, but my stay turned out not too bad. The room was OK and the bathroom looked clean enough. But you do get weird feeling in this hotel, maybe because it's old and smells bad. One big plus is freshly cooked omelette for breakfast!Genuine Expedia guest review
We arrived very late (12:30 a.m.) and the staff was very courteous. We were traveling with two 16 year old boys and other hotels only had the usual continental breakfast which is not enough for teenagers and I never like them. Here we enjoyed an omelet and waffles for breakfast. I don't know what dinner is like as we only stayed one night. I would stay […] here again. Read moreGenuine Hotels.com guest review
This hotel is a dump. Our carpet was damp, the ceiling was falling and the room had a strong moldy oder. Everything was tattered and dirty. They claimed to be fully booked so they couldnt change my room, yet they would not refund my money. I slept in my clothes with the lights on for fear roaches would carry me away in the dark. Beware!Genuine Expedia guest review
"Run Down Filthy Pit"
Do not stay in this expensive, loud, filthy pit. The carpeting is filthy, the bathrooms are foul smelling and crumbling, the furniture is a wreck.Genuine Expedia guest review
Everything was great except the foodGenuine Hotels.com guest review
"Decent hotel in San Jose"
Stayed here while in San Jose. Was a little worried based on some other reviews. Shouldn't have been. Staff pleasant. Room suited our needs. A few odd things such as the bathroom light being on a timer. Once the staff showed us how to operate it, we were fine. Breakfast and dinner included each day. Only got to eat one breakfast due to our plans but […] eggs and omelettes were made to order. Heard dinner was good but we weren't there during those hours. One night was spaghetti and another night was taco bar. Convenient location to airport, Winchester mystery house, and California Great America. Read moreGenuine Expedia guest review
Ok for a quick night. 2nd floor smelled like a nursing home food qtrs! Had our toilet overflow and when we called the front desk girl was surprised. Rook 40 minutes for someone to come up and just wiped up with towels. No mopping or cleaning up..ewww! Blond girl at desk when we checked in didn't offer really any suggestions of what to do in the area. […] She could have kindly pointed to the attraction maps by the elevator in which we found on our own. Dinner... Fish and fries that were disgusting! Breakfast.. Well they were either feeding the local construction crew or had a convention with them. At 6:30 when I went down I had to make my way thru their coolers like an obstacle course! By the time my family came down at 8:00 all the eggs with ham were gone! Read moreGenuine Expedia guest review
We reserved this hotel because it was our last option. Once we arrived we saw it didn't look to bad from The outside. Once we got in we felt this bad vibe throughout the whole hotel. I'm not trying to say staff was horrible but we ended up leaving and staying in a nearby city. We pages twice but I would rather pay for another hotel than get my car broken […] into or be uncomfortable throughout the night. I would recommend stating in a nearby city because the rates are cheaper and you can get a good hotel. Overall we stayed in this hotel for about 20 min before deciding to leave. Read moreGenuine Hotels.com guest review
"It Was ok"
It was alright for what it was needed for. The customer service was alright.Genuine Hotels.com guest review
Wifi didn't workGenuine Hotels.com guest review
"No Frills Comfort"
A clean comfortable room. Perfect for business travel. Hotel staff was friendly and very helpful.Genuine Hotels.com guest review
The hotel was nice and in a pleasant area. One of the draws for us was an included dinner and breakfast. The breakfast was pretty good. The dinner, not great. There are, however several restaurants within easy walking distance. I loved the jacuzzi, although there was no stopper for it. I had to use a washcloth to keep the water in. The staff were friendly […] and helpful. If you want to shop, there is a mall just down the road. Not much else to do in the immediate vicinity. Enjoyed the stay. Read moreGenuine Hotels.com guest review
"Good hotel that has a jacuzzi that fits two people"
Had a great time. The restrooms were very clean and the place smells great. One thing I liked about it was that it came with a microwave and a fridge to put stuff like drinks. Parking spaces are limited but it was located underground. Checkin process was easy and no hassle since I booked through online. House keeping was awesome as well and they did […] a great job with the room everyday. This place serves breakfast and dinner only on weekdays and food wasn't bad at all... Read moreGenuine Expedia guest review
"Close to shopping and shoreline"
Room could have been cleaner a lot of black hair on floor from previous customers yucky...Hotel could use a good cleaning i.e. carpet cleaning some overall maintenanceGenuine Hotels.com guest review
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