"Spooky feeling.. Haunted?"
Uncomfortable feeling about this hotel.. Some kind of presence there. We seem to be the only guest staying in the hotel although it is the festive and holiday season. Also, the room looked dirty and tired..Defintely not recommended and don't be deceived by the nice pictures in the advertisement.Genuine Expedia guest review
"Expedia needs to connect closely with hotels manag"
The hotel itself was fine, other than noisy because of its location. Addionally, they are not very flexible with their rates when it comes to having dealt with booking through Expedia versus directly with them.Genuine Expedia guest review
"Would not stay at this hotel again"
There was no telephone service in my room, and the t.v. reception was spotty, at best. The reception staff is not friendly, and the hotel needs to be refurbished.Genuine Expedia guest review
Room is very clean. Loved the Jacuzzi.Genuine Hotels.com guest review
This is definately not a 3 star hotel. The food at the buffet was horrible...not that I really had high expectation for a hotel buffet. Very shady people staying there and super thin walls so you get to hear all the moaning next door. The worst night in a hotel I have ever had.Genuine Hotels.com guest review
It was noisy but okay for its price.Genuine Hotels.com guest review
"BEAUTIFUL ROOM, GOOD STAFF, GREAT STAY."
I SAW SOME BAD REVIEWS AFTER I HAD ALREADY BOOKED MY TRIP. THEN I WAS WORRIED. BUT ONCE I GOT INTO MY ROOM I WAS EXTREMELY SATISFIED. I WAS IN ROOM 201. BEAUTIFUL ROOM, NO CARPET, JACUZZI TUB, FULL LENGTH MIRROR, KITCHEN, BIG BATHROOM, MAKE-UP MIRRORS, NICE LIGHTING, VERY NICE. THANKFULLY I DID NOT GET A ROOM WITH CARPET BECAUSE FROM WHAT I UNDERSTAND […] THOSE ARE THE LOWER GRADE/OLDER ROOMS. IF I HAD RECIEVED A ROOM WITH CARPET I WOULD PROBLY HAVE A DIFFERENT RATING FOR THIS HOTEL. OH! AND IN THE MORNING THEY HAVE A COOK WHO COOKS YOU BREAKFAST AFTER YOU ORDER. VERY NICE. Read moreGenuine Hotels.com guest review
The highway out side way very loud which made it hard to sleep and the neighborhood was sketchy.Genuine Hotels.com guest review
It was very noisyGenuine Hotels.com guest review
large rooms, good breackfast. It is not a new hotel with new decoration. It is near the mall and Santana Road. Easy access to I-280 and I-880Genuine Expedia guest review
Wonderful hotel, breakfast and dinner was good and very convenient. Staff very pleasant.Genuine Hotels.com guest review
I've stayed at hotels all over the world. I'm not kidding - this is the best deal I have every gotten on a good sized, centrally located hotel room.Genuine Hotels.com guest review
"When all other hotels are full"
Old and tired, needs an update. Need more blankets on the bed. Best feature is proximity to Santana Row although the lobby is kind of scary.Genuine Expedia guest review
Front desk was friendly and informative. Rooms were older than expected. I expected a 3 diamond hotel room to be in better condition. Areas of wallpaper peeling. Some mold in bathroom area. Jetted tub was nice. Room was close to street so heard the traffic throughout the night. Dinner was basic.Chili mac, salad, bread. Friendly cooking staff. Breakfast […] was nice. Freshly prepared to order. Free parking and located close enough to HP Pavilion. Read moreGenuine Hotels.com guest review
"need a little updating"
the room when rented stated a king bed was not a king size bed. the whirlpool bath was great wish I had used the night before. breakfast was good. There was no carafe in the room so could not make coffee. Would consider staying again if in the area.Genuine Expedia guest review
Hotel was OK. 2 out of 5Genuine Hotels.com guest review
The internet service is horrible, it is. Almost non working. Very disappointing. I have stayed here many times and it is always this way. Don't stay for the food, it is not good either. Very cheap, bad flavor but they do have options for cheap cereal and toast and canned fruit. I usually never eat or stay here because they offer free breakfast and dinner. […] I stay for the jetted tub and the location. The kitchenette with microwave an refridge is convenient too. Read moreGenuine Hotels.com guest review
"Excellent value for money"
I had read about the earlier reviews about the hotel and checked in with trepidation. However the hotel was really charming. It was a little different from the regular cookie cutter Days Inn and Comfort Inn etc. The room was nice and big and comfortable and the free breakfast and dinner was an added bonus.....Genuine Expedia guest review
Very friendly and helpful staff, great room and huge jacuzzi tub, wonderful bed, breakfast was on par with most 3 star hotels. Dinner was a pass, no choices, poor quality cafateria food.Genuine Hotels.com guest review
it was perfect! I just wanted to get away for a night and this hotel did the trick! It was super close to the Santana Row shops (just a short drive away). I was totally surprised by the tub jacuzzi in the room. Next time I'll use it!Genuine Hotels.com guest review
The hotel is overrated. Simply old and poorly maintained.Genuine Expedia guest review
The room was fantastic! King sized bed was super comfy, huge flat screen TV, breakfast provided was great & the in room jacuzzi was fantastic!! We very much enjoyed our stay & the qualitynof service!! We will be back for another stay as soon as possible!Genuine Hotels.com guest review
"great on a budget"
Great experience for a budget minded stay. You can tell they take pride in their establishment. Nice experience.Genuine Expedia guest review
"HOTEL WAS GREAT"
I REALLY ENJOYED MY STAY AT THE VALLEY PARK HOTEL IN SAN JOSE CALIFORNIA, THE STAFF WAS VERY FRIENDLY WAS CONVIENANT TO ALL THE PLACES AROUND WALKING DISTANCE TO THE MALL AND IT WAS OVERALL A VERY PLEASANT STAY.AT FIRST WHEN VIEWING THE COMMENTS OF PAST GUEST I WAS VERY SCEPTICAL ABOUT STAYING BUT CALLED AND SPOKE WITH ELIZABETH AND SHE ADVISED ME THAT […] IT WAS UNDER NEW MANAGMENT SHE WAS VERY HELPFUL SO I WENT AHEAD AND BOOKED THE ROOM AND GLAD THAT I DID IT WAS REALLY GREAT Read moreGenuine Expedia guest review
"On the edge of town"
Staff nice, hotel needs work. I would not recommend itGenuine Expedia guest review
I like the place but there was no plase for barbeque it was sad (:Genuine Hotels.com guest review
"Easy access location"
The location, price, breakfast, parking and some other things were ok to good. The not good things are: 1. Spa in room. To me this does not make sense. Even tub is not appropriate for a hotel room. Just a shower will do and will be more convenient and clean and hygene. The spa drain was clogged and water did drain with delay. The workmanship of the […] bathroom and the room, I mean the finish of everything, is not good. To compete with big names a lot of improvements are needed. I don't agree with the logic that you get what you paid for. Every hotel must have a person responsible for maintenance, etc. Breakfast was good, I must say that since I am a big breakfast person. Read moreGenuine Hotels.com guest review
"Great Hotel for everyone!"
People are just great! i believe they're the most valuable asset for this Pacifica or Pacific Hotel. Very upcoming and forward and all ways and always came up with solutions to minor contingencies. Whenever i am back at San Jose, will definitely use them!Genuine Expedia guest review
"it will do in a pinch"
The first thing greeting me was the smell of disinfectant and cheap air fresheners. There were no blankets or a spread on the bed. The room outdated and very old and worn looking. It was dark and depressing. I would not stay here again.Genuine Hotels.com guest review
"Very nice hotel!"
Valley Park is located conveniently nearby many local malls and attractions. It is small, but still very nice. Complimentary breakfast and dinner was also a plus. Would stay there again!Genuine Hotels.com guest review
"Not great but not bad"
I travel a lot. This was a reasonable hotel. Not fancy, not great, but not bad either. Very close to Santana Row for shopping and restaurants. It's a little old, but again, not bad. Much cheaper than other places.Genuine Hotels.com guest review
"Great price and comfort too :)"
I thought the hotel was very comfortable. The staff were also very friendly . It was great to be able to get free breakfast..Sunday paper..hot tea and cookies. The only thing I did not like is that my husband and I are non smokers and the hotel is supposed to be non smoking and someone next to us was smoking cigarettes. I however can't really blame […] hotel for that. In all it was pretty nice...thanks . Read moreGenuine Hotels.com guest review
Pictures were very misleading. The hotel needs to be updated. Mattresses were not very comfortable. Moldings on the wall were coming apart. Carpeting was dirty with what appeared to be cigarette burns. The outside window had holes from a BB gun in them. All in all not what I expected from what was rated as 3 stars. Breakfast was OK. They also include […] dinner but we got out the next day. Read moreGenuine Expedia guest review
"bit of an odd duck"
Rooms are dated. Couldn't close drain in bath tub to use Jacuzzi. Mismatched bath fixture plashed water on bathroom floor causing me to slip. TV worked sporadically. Air conditioner blew mildly cold air. Sound travelled from other rooms. All rooms are street side (backwards) and traffic noise was loud. Breakfast was on par with most new midrange hotels […] (e.g. Holiday Inn Express). Read moreGenuine Hotels.com guest review
I booked this hotel because it was rated 3 stars and the photos painted a good picture. I was not at all happy with the room once we were in it. Rooms are very dated, condition of the furniture is poor. The bedsheets were clean, that's the only reason I could stay the one night we did stay but afterwards, checked out in a hurry.Genuine Expedia guest review
This is a decent hotel with great jetted tubs! Very central to downtown San Jose, Campbell, Los Gatos and surrounding areas. Staff are pleasant, but unremarkable. Hotel room is clean and comfortable, but also unremarkable. We stay for the jetted tubs! Two of us can fit in the tub and we are not a small couple. Great to come back to after a full day […] and slip into that tub and let the jets sooth away the aches and pains. Read moreGenuine Hotels.com guest review
"Just fine for the price"
This hotel was neither exceptionally fantastic, nor exceptionally terrible. It is everything one would expect from a moderately-priced hotel in San Jose. Remember, you're not at the Hilton! Much of the hotel was once very nice but is now somewhat in disrepair. It could be really great with a little updating! Our room was clean but the wallpaper was […] peeling and the carpet worn. We didn't try the jacuzzi tub or the kitchenette (which had no utensils at all, maybe you have to request them from the desk?). The air conditioner worked VERY well and the beds were comfortable. At no point was I worried that we would bring home bedbugs (like the last San Jose hotel we stayed in). Breakfast was serviceable but not fantastic; about average for a hotel free breakfast. The warm cookie at check-in was a nice touch. I wouldn't want to vacation there but but overall it's a decent stay for one or two nights. Read moreGenuine Expedia guest review
"Don't go there!"
I have never slept on such uncomfortable mattresses in my life. The room smelled horribly of smoke. No bedspreads. Free food was not good. The staff was niceGenuine Expedia guest review
"Not recommend to anyone."
The lobby is too small. First walking into the room, can feel the smell. Sink water drain very slow. Noise since close to the street.Genuine Expedia guest review
"OK for short stay"
Hotel location convenient to SJC airport & freeways to get to other destinations around valley. Decor outdated & in need of repair. Hotel is located on a noisy street. Hot breakfast nice amenity to start day, but WiFi was spotty.Genuine Expedia guest review
"Read this review before you stay here."
I stay in hotels more nights per year than I stay at my home, but I never write reviews. This hotel compelled me to become a reviewer. PROS - Excellent breakfast. Good channel selection on TV. Great proximity to airport. Gorgeous young girls working the front desk. CONS - Contrary to what I read these rooms were not remodeled. Laminate flooring and […] a flat screen TV does not constitute a remodel. Think of the room decor as a 70's efficiency that Marty McFly brought into the future. First room I was checked into was never cleaned from the last guests. The 2nd room had hair stuck to the sides of the sink and mirror. Mold on shower roof had been painted over. Concerns about the cleanliness of the rooms were not addressed or corrected. Wallpaper was peeling continously around the room. Cheap chinese toiletries of questionable origin. Room on road side of hotel had terrible road noise. I would not stay here again unless the room was right-priced in the $50-$60 range. Read moreGenuine Hotels.com guest review
Hotel personnel were very pleasant. The hotel is close to freeway. If you dont mind older furniture the price is adequate. However, worn carpets in hallway & stairway and not appealing neighborhood. The room was clean but hair dryer was filthy dirty. It was located too high on the wall where I couldn't reach it - needed to ask for assistance.Genuine Hotels.com guest review
Not Happy. At all poor. Room broken. Mirror dirty floorGenuine Hotels.com guest review
"Decent price cooked breakfast"
The room was clean and affordable and walking distance to Santana row. The breakfast included omelets every morning and plenty of cold items also.Genuine Hotels.com guest review
"Very close to Santana Row; enjoyed the breaksfast!"
Excellent accommodation for my needs (low price, didn't stay in my room for long each day, close to areas of interest). Compliment breakfast and dinner were nice, also. Hotel staff were very friendly. Will stay there, again. :)Genuine Hotels.com guest review
"Great location, clean, simple and friendly"
The hotel was nice and clean. Interesting building. I like the lobby areas on each of the floors. It worked out great as we had a group come over after graduation. It is close to everythin including malls and shopping centers. Great free breakfast and dinner and free parking!!Genuine Hotels.com guest review
"Not What We Expected"
Hotel was very old. Beds were uncomfortable, pillows terrible, television remote did not work the second day, and information given for food to be delivered, the restaurant did not even pick up the phone. Would not reccomend a stay at this hotel.Genuine Hotels.com guest review
Rooms may seem a little antiquated but they were clean (no carpet) and comfortable. Towels were better than expected compared to the flat, uncomfortable pillows. Breakfast is good and cooked to order and dinner is also provided. Dinner was simple but good and you can't beat the price. You could cook in your room but no pans or eating utensils were provided. […] Don't know if you have to ask, or provide your own. I would go back but would take my own pillow. Very convenient to highways and San Jose. Read moreGenuine Expedia guest review
"bad neighbor hood dirty room"
Located on a noisey strip of road with hookers and drug dealers yelling at all hours of the night. My bedding had stains. Toliet leaked water on the floor e erytime you flushed. On the plus side close to the freewayGenuine Hotels.com guest review
I like this hotel and go here a couple times a year just to take time for myself and enjoy a relaxing time in the jacuzzi tubGenuine Expedia guest review
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