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  • Crowne Plaza Riverfront at the Arch
  • All hotels in St. Louis, Missouri, United States
All hotels in St. Louis, Missouri, United States
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1 room,  2 adults 
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Room 1:

Crowne Plaza Riverfront at the Arch - St. Louis

38.627169, -90.188013
3.5 stars
200 N 4th Street, St. Louis, MO, 63102 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $96
available on 05/20/13
Price Match Guarantee
3.8 495 5

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    Landmarks near Crowne Plaza Riverfront at the Arch

    • Old Courthouse Hotels - St. Louis 230 yards
    • Jefferson National Expansion Memorial Park Hotels - St. Louis 330 yards
    • Old Cathedral of St. Louis of France Hotels - St. Louis 350 yards
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    • 8th and Pine Station Hotels - St. Louis 480 yards
    • All landmarks in St. Louis

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    Overview of Crowne Plaza Riverfront at the Arch - St. Louis

    Location.
    This downtown St. Louis hotel is four blocks from Busch Stadium and six blocks from the Edward Jones Dome and Lumiere Place. The Old Courthouse, Jefferson National Expansion Memorial Park, and the Old Cathedral of St. Louis of France are within one-quarter mile. The Scottrade Center, Laclede's Landing Entertainment District, and America's Center are all less than one mile away.

    Hotel Features.
    Crowne Plaza Hotel St. Louis Downtown has a fitness facility and a seasonal outdoor pool. Business amenities include a 24-hour business center, wireless Internet access (surcharge) and 16,000 square feet of meeting facilities including 9 meeting and conference rooms with audio-visual equipment. Crowne Plaza Hotel St. Louis Downtown has a restaurant, a bar/lounge, a patio and a rooftop terrace. Room service is available during limited hours. RV and truck parking, and car parking with valet service are available for a surcharge.

    Guestrooms.
    Amenities featured in guestrooms include private bathrooms with hair dryers, coffee/tea makers, and clock radios. Guestrooms have cable televisions with premium TV channels and pay movies. Business-friendly amenities include complimentary wired and wireless Internet access, multi-line phones with speakerphones, desks, and voice mail. Complimentary newspapers are delivered on weekdays. Cribs (infant beds) and rollaway beds are available on request.

    Image of Crowne Plaza Riverfront at the Arch, St. Louis
    3.8 out of 5 Good (495 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    My wife and i recently spent our anniversary at a cardinals game. We decided to stay at the Crowne at the arch and it was amazing. Everyone was friendly... and helpful. The views and service were extraordinary. The cost was very good and i feel like we got a steal. I will be staying here any time i am in St Louis. by Adrian  from springfield on 05/05/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $96
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    1 King Bed Corner Suite Room Non Smoking

    One Queen Bed Non Smoking

    1King Bed With Sofa Sleeper Non Smoking

    1King Bed Ste W Sofa Sleeper Non Smoking

    Deluxe Room

    Standard Room

    Two Bedroom Suite

    One King Bed Leisure

    2Queen Bed With Sofa Sleeper Non Smoking

    Two Queen Beds

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Bar/lounge
    • Elevator/lift
    • Number of floors - 29
    • Patio
    • Piano
    • Restaurant
    • Suitable for children
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • Total number of rooms - 440
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Meeting facilities size (feet) - 16000
      • Number of meeting/conference rooms - 9
      • Rooftop terrace
      • RV, bus, truck parking
      • RV, bus, truck parking (surcharge)
      • Self parking (surcharge)
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Extra towels/bedding
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Private bathroom
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Concierge services
    • Express check-out
    • Fitness facilities
    • Laundry facilities
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Valet parking
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Computer rental
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Union Grill - A casual restaurant located on the promenade level of the hotel. The menu includes steak, ribs, pastas, and sandwiches. The restaurant is open daily for breakfast, lunch, and dinner.

    Atrium Lobby Lounge - This relaxed two-story lounge features a handsome hardwood bar, pianos, televisions, and floor-to-ceiling windows. Open daily.

    Recreation

    • Bicycle rentals nearby
    • Bird watching nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Running track/path nearby
    • Segway rental/tour nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 10 per day
    • Valet parking fee: USD 20 per day
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in St. Louis, Missouri, United States
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    38.627169, -90.188013
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    Area map

    A short guide to Downtown St. Louis

    Instantly recognizable by the Gateway Arch, downtown St. Louis is bordered by the curve of the Mississippi River. Waterfront neighborhood Laclede’s Landing is a hotbed of dining and nightlife. Music lovers should head to South Broadway, a street with the city’s best blues and jazz clubs. Busch Stadium is home to the St. Louis Cardinals; north of downtown, the Rams play at the Edward Jones Dome.

    see all hotels in St. Louis

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Old Courthouse - 200 yards
    • Jefferson National Expansion Memorial Park - 300 yards
    • Old Cathedral of St. Louis of France - 400 yards
    • Convention Center Station - 400 yards
    • 8th and Pine Station - 500 yards
    • Gateway Arch - 500 yards
    • Arch Lacledes Station - 500 yards
    • America's Center Convention Complex - 500 yards
    • Edward Jones Dome - 600 yards
    • Laclede's Landing - 600 yards

    3.0+ mi

    • St. Louis Downtown Airport (CPS) - 3.9 miles
    • Lambert-St. Louis Intl. Airport (STL) - 12 miles
    • Belleville MidAmerica-St. Louis Airport (BLV) - 21 miles
    • Spirit of St. Louis Airport (SUS) - 25 miles
    All hotels in St. Louis, Missouri, United States
    Reviews
    • All (495)
    • Business (52)
    • Romance (37)
    • Family (89)
    • Friends (37)
    • Other (280)
    3.8 / 5
    Good

    Score breakdown (from 495 reviews)

    • 5.0
      (153)
    • 4.0
      (175)
    • 3.0
      (88)
    • 2.0
      (59)
    • 1.0
      (20)

    Average rating for:

    • Cleanliness
      3.9
    • Service
      3.9
    • Comfort
      3.9
    • Condition
      3.6

    Reviews: Overall

    • <Previous
    • Page 1 of 10
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    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    M. Rodriquez
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair
    "treat others as you wish to be treated."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    First. .. front desk on nights.... rude....nothing explained ..parking etc... air messed up in room. Beautiful room!!!! Room service food .... not worth price:(....
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    ctravis
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Someone called our room at 430am with a recording of some sort one night, another night at 4am there was house keeping knocking. Valet man was rude. Air conditioner want working we had to call twice to get someone to fix it. Room service said they had bottles of soda when we finally got it they were in glasses. The book said the meal was 6 pancakes […] only 3 came, very disappointed for the price of it add well. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Andrea
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "first timer"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and i recently spent our anniversary at a cardinals game. We decided to stay at the Crowne at the arch and it was amazing. Everyone was friendly and helpful. The views and service were extraordinary. The cost was very good and i feel like we got a steal. I will be staying here any time i am in St Louis.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Adrian
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "Convenient"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Location was within walking distance to Edward Jones Dome, the Arch, and Busch Stadium. Quality of service needs improvement - took 2 days to get sheer curtain installed, the ice bucket was never cleaned, the number of towels varied from day to day along with the shampoo, soap, cups, etc. We had requested a non-smoking room with a queen bed but got […] a smoking room with 2 double beds instead which was disappointing. We did have a view of the Arch which was very nice. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "not my favorite"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I booked two rooms for my friends and I. We get there and they can't find the reservation. Then they could only find one room. Then they put us on separate floors. The shower in one room wouldn't drain and the toilet in the other room leaked really bad. One girl is pretty cold natured so we asked for a couple extra blankets. They sent a guy up with […] a couple and he threw them to the girl that answered the door. The front desk people didn't seem concerned. The valet guys were the most helpful and we didn't even valet park! Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Generally good. Lobby has professional feel. Rooms are spacious. Beds are comfortable. Bathroom outdated. Rooms floor hallway and exterior room door in various states of disrepair. Could use a facelift.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Steve
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Hotel staff was very helpful and friendly. The hotel is classic downtown style in good condition at a fair price for the location. We had a view of the arch from our room and were able to easily walk to the attraction. Luminere casino also nearby and a safe walk during the day. Recommend a cab at night $6 one way. Very easy access to freeways. Restaurants […] nearby open late. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    RP
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Staff was exceptionally nice, and Sam upgraded us to a suite when I asked about a room with a balcony!!
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Angie
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Close to Busch stadium. Take your own towels. Always find that hotel towels are disgusting. The crowne isn't the exception! I'd stay again. Go cards....!!!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Redbird
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Reviews were mixed but took a chance because of price and location. It was a older hotel & room was small but clean & well maintained. Would stay again
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Theresa
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "View of the Arch"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We took a last minute family trip to St. Louis. We booked a room when we arrived; we were able to get a last minute deal. This hotel was perfect for our family. Everyone was extremely nice and accomodating. The King Size Suite was very clean, comfortable and had an amazing view of the Arch. We will definetly stay here again and highly reccommend it […] . Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Great Customer Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All staff was incredibly friendly and helpful.
    Genuine Hotels.com guest review
    Other trip
    Apr 8, 2013
    Rachel
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Paul
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Conveinent."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I think the hotel was really overall everything we were looking for on our night stay. It was nice to be able to lookout the window and see the arch. I only had a few things I noticed that bothered me. I really wish the windows had been clean. Made me not take a picture to post. The staff staff at the front was wonderful both when arriving and leaving. […] The bar staff was really loud. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was big and very clean except the coffee glasses in the room which we didn't use (suggest bringing some single coffee packs and paper cups if you like coffee in your room) there is a Starbucks in the hotel across the street which worked great for us. This hotel is in walking distance to a variety of restaurants and the arch/old court house. […] Check the parking rates before you go with the $10/day rate from the hotel. We ended up only paying $3/day on the weekend and $8/day during the week because we got back to the hotel after 5pm each day and left before 10am. We would definitely use this hotel again. Staff was very friendly. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    Location was great. Staff and overall hotel were nice. Our room, while it had a great view, featured a sliding door that howled wind all night and the bed was the most uncomfortable I've ever slept in. I suspect that even persons who like firm mattresses might find the beds too hard to sleep comfortably on. Was also concerned about clearly visible dark […] mold around upper edges in room. I counted 5 spots and took a sample for later analysis, if needed. If this hotel were not in such a great location I would have had to rate it lower. Read more
    Genuine Hotels.com guest review
    Other trip
    Mar 29, 2013
    family vacation
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I thoroughly enjoyed our stay. Guest services was top notch, courteous and professional.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    We loved the hotel. Everyone was extremely helpful and very friendly. The only issue we had was the hotel room was too hot. The room itself was beautiful. We could not cool down the room which made it uncomfortable.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Emily
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    1.0 / 5
    Poor
    "Terrible"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    My stay at this hotel was horrible. The room was dirty when we arrived and the hospitality from the employees was hateful and embarrassing. I was harassed and ill treated. I suggest going else where, where the prices are worth their service. I might never go back to St. Louis because of this hotel.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    We stayed at this hotel 2 yrs ago and was happy with everything. This trip the hotel looks tired and worn. Front desk service is great! Hotel needs a facelift.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Perfect location with some great views"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very nice and is in the perfect location for leisure activities. The staff was very nice, the room was very nice and our view was beautiful. I loved the fact that checkout wasn't until 12pm! My only complaint was the fact that we had to wait an hour to check-in, despite having reservations. My understanding was that they were overbooked, […] and I believe they may have already had someone in our room at first. They have a lot of parking available, although the parking garage was quite confusing and somewhat challenging to navigate through. Outside of that, it was a very nice experience and I would definitely stay there again. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "Needs a Thorough Updating and Cleaning"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Good location right across from the Arch. Other than the location, the hotel is a disappointment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Reno
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location. Nice staff clean
    Genuine Hotels.com guest review
    Romance trip
    Mar 18, 2013
    Terry
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This being a Crowne Plaza hotel I was expecting a more upscale room than what we stayed in. The room was fine but it looked like they stopped midway through a renovation and just left some of the old things in it like the tile in the bathroom, tub, toilet, and air conditioner. When we went to take a shower there was no hot water for at least 5 minutes […] until it reached our room. The air conditioner was barely working and couldn't be controlled by the knob on it. The bed was comfortable and the furniture was fine. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "great place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a pleasant stay with friendly and help full staff. They even got my wife some decaf tea, with no charge. we will stay here again another time.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    johan&Felicia
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Pleasantly surprised"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This was one of the less expensive options and had mixed reviews, so I wasn't sure what I should expect. The hotel was in a great location. The lobby was very nice and the front desk staff were more than helpful. The room was clean and the bed was so comfortable! Negatives would be the bathroom and hallways seemed a little outdated. I would definitely […] recommended staying here. Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    TBM
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Great time"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a really great time the room was a lot better then I had thought it be. Will be booking it again next year
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Great Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved the hotel and it's location! We were pleasantly surprised how big the room was and how nice it was. Everything was very clean. Having a mini fridge in the room was a really nice convenience too!
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair
    "Not a happy camper!!!"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    When booking you offer a higher rate that includes breakfast. The first day they honored it but not the second they said it wasn't included. Also I'm still being charged for things to my credit card!!!! I don't think I will be using this again!
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair
    "Night out with friends"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    We stayed here to be close to downtown and soulard for Mardi Gras. First of all, we waited like 5-10 mins for valet and no one showed up. When I went inside, no one was there to greet me or help me. There was a long line at the desk. My husband gave up and parked the car himself, in a parking garage that services 2 hotels and 2 high rise apartment buildings. […] Our room was available early, however, it wasn't the room we desired. The door had a 1 1/2 inch gap underneath to the hallway, thus making every noise outside heard. The bathroom was outdated with mold in the caulking in the tub. The tub didn't drain properly either. The toilet was very difficult to flush. The AC in our room didn't work so we needed to open the window, which was super noisy on a busy holiday weekend. Also, when we were getting into our room, we noticed a bottle of KY Mine Lubricant on the floor, which was definitely not "Mine!" Gross. Checkout was quick and easy and frankly we were too tired to complain, plus we didn't want credit to stay there again. What was horrible was getting out of the garage. You apparently have to get the parking pass validated at the front desk of the hotel but finding the entrance to the hotel in this huge underground garage is horrid. After 15 mins of finding our car (which there are no easily accessible stairways) and finding how to get back to Crowne Plaza, we got our ticket validated. Because of the inconvenience, they did not charge us for parking. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Great for Mardi Gras"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Rooms were very large and the staff was amazing. Only problem was the uncomfortable beds.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Brian
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We love staying here! Great staff! Great location
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    Pam
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Feb 6, 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Feb 5, 2013
    Emily
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Awesome Place in the Heart of STL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love this hotel every time I stay, perfect for a place to crash after a long night. The room was super clean and spotless. Other than the beautiful view from my balcony, My favorite part was the speedy service of the front desk. Awesome place! They will have my business for a very long time.
    Genuine Expedia guest review
    Other trip
    Feb 4, 2013
    Ben1
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Sweet Deal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hotels.com rate was a sweet deal. Attended the Cardinals Winter Warmup and had to walk less than a block to destination. Service was super and front desk agents were very friendly. Housekeeping did a great job. I will definitely stay here again and recommend it to friends and family.
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    DJ
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Awesome location & price"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I often stay at the Crowne in St Louis b/c of its proximity to downtown attractions. Close to public transit & affordable parking garage. Within walking distance to Busch Stadium, Jefferson Memorial Expansion Park(The Arch) & bodegas. Nice hotel with awesome rooftop pool in the summer, nice fitness center, affordable onsite restaurant, outdoor rooftop […] garden. Friendly staff! Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    Donna
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Very central and close to many attractions."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Our stay was perfect! the only issue we had was the air not working properly. The hotel supplied us with two box fans to help cool it down. The hotel even offered a discount on our room due to the inconvenience.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    SH
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "Needed more operational elevators"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Was staying at the hotel while at a conference, and it was very booked, but yet multiple elevators didn't even seam to be operational, meaning that all the 25+ floors that were NOT easily accessible via stairs you had to wait, sometimes for 20+ min, to even get ON an elevator...and then they would stop at every floor taking another 5+ min to get up […] to your room on a high floor. Not cool :/ The rooms were lovely though. Read more
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Friendly staff, dirty room"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The staff was very friendly. They were knowledgable about surrounding bars and restaurants. The rooms were not the cleanest. We found a dirty sock in ours and our complementary lotion had been used.
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2012
    Shawn
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great. The room was nice and the staff was very helpful (I wasn't familiar with the area).
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Julie
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Arch and river views spectacular"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff was friendly and helpful. We were not as impressed with the hotel dining experience, but it was not bad just limited selection and loud kitchen staff.
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2012
    A Traveller
    US
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