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  • Crowne Plaza Riverfront at the Arch
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1 room,  2 adults 
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Room 1:

Crowne Plaza Riverfront at the Arch - St. Louis

38.627169, -90.188013
3.5 stars
200 N 4th Street, St. Louis, MO, 63102 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $111
available on 06/21/13
Price Match Guarantee
3.8 509 5

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    Landmarks near Crowne Plaza Riverfront at the Arch

    • Old Courthouse Hotels - St. Louis 230 yards
    • Jefferson National Expansion Memorial Park Hotels - St. Louis 330 yards
    • Old Cathedral of St. Louis of France Hotels - St. Louis 350 yards
    • Convention Center Station Hotels - St. Louis 390 yards
    • 8th and Pine Station Hotels - St. Louis 480 yards
    • All landmarks in St. Louis

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    Overview of Crowne Plaza Riverfront at the Arch - St. Louis

    Location.
    This downtown St. Louis hotel is four blocks from Busch Stadium and six blocks from the Edward Jones Dome and Lumiere Place. The Old Courthouse, Jefferson National Expansion Memorial Park, and the Old Cathedral of St. Louis of France are within one-quarter mile. The Scottrade Center, Laclede's Landing Entertainment District, and America's Center are all less than one mile away.

    Hotel Features.
    Crowne Plaza Hotel St. Louis Downtown has a fitness facility and a seasonal outdoor pool. Business amenities include a 24-hour business center, wireless Internet access (surcharge) and 16,000 square feet of meeting facilities including 9 meeting and conference rooms with audio-visual equipment. Crowne Plaza Hotel St. Louis Downtown has a restaurant, a bar/lounge, a patio and a rooftop terrace. Room service is available during limited hours. RV and truck parking, and car parking with valet service are available for a surcharge.

    Guestrooms.
    Amenities featured in guestrooms include private bathrooms with hair dryers, coffee/tea makers, and clock radios. Guestrooms have cable televisions with premium TV channels and pay movies. Business-friendly amenities include complimentary wired and wireless Internet access, multi-line phones with speakerphones, desks, and voice mail. Complimentary newspapers are delivered on weekdays. Cribs (infant beds) and rollaway beds are available on request.

    Image of Crowne Plaza Riverfront at the Arch, St. Louis
    3.8 out of 5 Good (509 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We would stay here again. Hotel is in a great location. Convenient to public transportation and many St Louis sites. We didn't need a car. Staff was... great and accommodated our requests. We could see the Arch from our room. Easy access to the Cardinal's home ballpark. Service at the bar downstairs was extremely slow (possibly understaffed). Food was so-so with a limited menu that lacks healthy options.City is on a decline and restaurants were tough to find. We were out late and felt the streets were safe. by Cardinals Fan  from Middletown, CT on 06/08/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $111
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    1 King Bed Corner Suite Room Non Smoking

    One Queen Bed Non Smoking

    1King Bed With Sofa Sleeper Non Smoking

    1King Bed Ste W Sofa Sleeper Non Smoking

    Deluxe Room

    Standard Room

    Two Bedroom Suite

    One King Bed Leisure

    2Queen Bed With Sofa Sleeper Non Smoking

    Two Queen Beds

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Bar/lounge
    • Elevator/lift
    • Number of floors - 29
    • Patio
    • Piano
    • Restaurant
    • Suitable for children
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • Total number of rooms - 440
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Meeting facilities size (feet) - 16000
      • Number of meeting/conference rooms - 9
      • Rooftop terrace
      • RV, bus, truck parking
      • RV, bus, truck parking (surcharge)
      • Self parking (surcharge)
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Extra towels/bedding
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Private bathroom
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Concierge services
    • Express check-out
    • Fitness facilities
    • Laundry facilities
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Valet parking
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Computer rental
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Union Grill - A casual restaurant located on the promenade level of the hotel. The menu includes steak, ribs, pastas, and sandwiches. The restaurant is open daily for breakfast, lunch, and dinner.

    Atrium Lobby Lounge - This relaxed two-story lounge features a handsome hardwood bar, pianos, televisions, and floor-to-ceiling windows. Open daily.

    Recreation

    • Bicycle rentals nearby
    • Bird watching nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Running track/path nearby
    • Segway rental/tour nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 10 per day
    • Valet parking fee: USD 20 per day
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in St. Louis, Missouri, United States
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    Area map

    A short guide to Downtown St. Louis

    Instantly recognizable by the Gateway Arch, downtown St. Louis is bordered by the curve of the Mississippi River. Waterfront neighborhood Laclede’s Landing is a hotbed of dining and nightlife. Music lovers should head to South Broadway, a street with the city’s best blues and jazz clubs. Busch Stadium is home to the St. Louis Cardinals; north of downtown, the Rams play at the Edward Jones Dome.

    see all hotels in St. Louis

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Old Courthouse - 200 yards
    • Jefferson National Expansion Memorial Park - 300 yards
    • Old Cathedral of St. Louis of France - 400 yards
    • Convention Center Station - 400 yards
    • 8th and Pine Station - 500 yards
    • Gateway Arch - 500 yards
    • Arch Lacledes Station - 500 yards
    • America's Center Convention Complex - 500 yards
    • Edward Jones Dome - 600 yards
    • Laclede's Landing - 600 yards

    3.0+ mi

    • St. Louis Downtown Airport (CPS) - 3.9 miles
    • Lambert-St. Louis Intl. Airport (STL) - 12 miles
    • Belleville MidAmerica-St. Louis Airport (BLV) - 21 miles
    • Spirit of St. Louis Airport (SUS) - 25 miles
    All hotels in St. Louis, Missouri, United States
    Reviews
    • All (509)
    • Business (52)
    • Romance (38)
    • Family (95)
    • Friends (41)
    • Other (283)
    3.8 / 5
    Good

    Score breakdown (from 509 reviews)

    • 5.0
      (155)
    • 4.0
      (183)
    • 3.0
      (91)
    • 2.0
      (59)
    • 1.0
      (19)

    Average rating for:

    • Cleanliness
      3.9
    • Service
      4.0
    • Comfort
      3.9
    • Condition
      3.6

    Reviews: Overall

    • < Previous
    • Page 1 of 11
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    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Jun 15, 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jun 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Ballpark Extravaganza"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    We would stay here again. Hotel is in a great location. Convenient to public transportation and many St Louis sites. We didn't need a car. Staff was great and accommodated our requests. We could see the Arch from our room. Easy access to the Cardinal's home ballpark. Service at the bar downstairs was extremely slow (possibly understaffed). Food was […] so-so with a limited menu that lacks healthy options.City is on a decline and restaurants were tough to find. We were out late and felt the streets were safe. Read more
    Genuine Hotels.com guest review
    4 night family trip in Jun 2013
    Cardinals Fan
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Close to ball park, Arch, restaurants etc."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel with wonderful view of the Arch from our room.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2013
    Kay
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Nice but..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The staff is very friendly and helpful, but the hotel itself is in need of complete renovation. I already had a great discount then got my room upgraded so for what I spent, I'm ok with it. But if I had to pay full price I wouldn't have stayed here. It's an older hotel, so there was a lack of outlets to plug in your phone. I mainly chose this hotel […] because of location, proximity to the Arch, and the discount. Again the hotel isn't a slum but it's time to upgrade. Read more
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Amanda
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "good"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    we have good time
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    vo
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair
    "Could have been better"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The location of this hotel is great as it is very near the Gateway Arch A parking garage is attached to the hotel which was also convenient The hotel itself was not well maintained and lacked the expected quality of a Crowne Plaza Hotel Our room featured a comfortable bed but the bathroom was very small and they had installed an old fashioned toilet […] in the room which was out of place in this type of hotel The heating and air conditioning unit was very old and did not work properly Overall the quality of the hotel was below expectations for the supposed quality of the hotel and cost of the room Disappointing Read more
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    Todd
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "I'll now only stay at Crown Plaza when I visit STL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My team mate and I were in a pickle when our original accommodations at another location became a nightmare. We were in town for a 10k person conference and it was 9pm. Everything was booked, except one room. I thought I was fortunate because I had a reward night we could use. However that was just the beginning of my surprise and delight. Drew at the […] front desk was so helpful. Our room was upgraded because they didn't have non-smoking. We were concerned but the smoking floor smells great! We only had one night booked but needed 2 more for our conference time. In the morning Judy and Shantanica went above and beyond. They found a way for us to keep our room and gave me access to the private happy hour for the trouble. I am so grateful to them. I feel like I now have family in STL and will only stay at the Crown Plaza when I visit. Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Jen T
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Amazing View, Close to everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff super friendly, Standard Room was very large and super comfortable. View of the arch from the room and the roof top pool was fantastic. Next time we are in St Louis we will definatly stay here again!
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Robin
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    hotel location was awesome,, hotel price was even better... highly recommend staying here... cant beat the price and the location
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    Leslie
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 28, 2013
    Jason
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is central to all downtown sights. Its renovation from an apartment building (you'll see its two siblings nearby) is well done in the lobby, and our two queen room was the size of the studio apartment that it probably used to be. But even from the 12th floor, we could hear the cars revving and racing down 4th Street, and slamming doors down […] the hall. We'll probably stay elsewhere next time, but it was a good first stay in St. Louis. Read more
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Amazing view of arch if you get the right room"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Stayed 3 nights while at a conference. Crowne Plaza is about a 10-minute walk from the America's Center convention center. But it's right across I-70 from the Arch. I got a view on a high floor at the far east end of the hall, and my windows fully overlooked the park and faced the arch. Awesome view. I was happy with the room, although it definitely […] seemed like an old property that has had superficial makeovers. The a/c worked well, but I could not control it, so it actually was too cold in my room. A colleague said his room was too warm on the same stay. The closet was rickety and loud to open and shut. But the bed was great, bathroom was classy, and the lobby was a good place to hang out and grab a drink. Elevators were pretty fast. I was disappointed the pool wasn't open yet, but they were waiting til Memorial Day. Wish the place has a hot tub. Good fitness room, although I only looked at it. Surrounding downtown area pretty decent, but some homeless and unsavory characters here and there. Recommend walking to nearby CityGarden park for the sculptures. Also nearby is the arch, boat tour (boring), Lumiere Casino, Edward Jones Dome, and Busch Stadium. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    Doug
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "great stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay, great hotel and all at a great price. We loved our very spacious guest room on the 17th floor! The beds were clean and comfy, bathroom was great and the views are breathtaking. Parking was $8 for overnight. We've stayed at this hotel 3 or 4 times now and will definitely be back.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    familyof3
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The people at the hotel we very nice but the rooms need some updating. Especially the bathrooms.
    Genuine Hotels.com guest review
    5 night romance trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Loved it"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My family and I had a pleasant experience. They have great customer service.
    Genuine Hotels.com guest review
    4 night family trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "Quality of room"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was nice and was in a good location, but the room was pretty dated. The only air conditioning options were "cool" or "cooler".....which just wasn't enough on a 90 degree St. Louis day!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Best stay in Missouri"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Have stayed at the Crowne Plaza several times and each stay is better than the last. Hotel services are wonderful and the staff is very accommodating.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Ellen
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "St. Louis Weekend"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel lounge was great; as was location. Room had view of the Arch and directly across the street from the it. The air-conditioing was marginal, hard to control / operate.;.l
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    R Nay
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "location, location, location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The friendly and helpful staff does its best to provide excellent service in a hotel that has seen better days. The room was spacious but had myriad little things wrong with it such as a smoke alarm whose battery ran out at 6:30 am, a hairdryer that needed to be replaced and a very uncomfortable sofa bed. We would stay here again for the location and […] the service but the hotel is in need of an update. Read more
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "My kid had an early train"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My son was visiting and he was leaving on an early train so we always get a room for the night before so there isn't a long trip in the morning from my home. This hotel was the best bang for your buck. The only issue for us was it got cold during the night and there were no extra blankets in the room so we messed up the bed by doubling the large one […] already on there. Overall I totally recommend staying here. It was a lovely spaceous room, very clean, friendly and without bells and whistles you don't need anyway that most places use to ding you on extra fees. The wifi was free and the parking was in/out $10. With the room rate the whole deal was very worthwhile. and the arch was almost touchable from our window! AWESOME! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Faraway kid's mom
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    M. Rodriquez
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    2.0 / 5
    Fair
    "treat others as you wish to be treated."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    First. .. front desk on nights.... rude....nothing explained ..parking etc... air messed up in room. Beautiful room!!!! Room service food .... not worth price:(....
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    ctravis
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Someone called our room at 430am with a recording of some sort one night, another night at 4am there was house keeping knocking. Valet man was rude. Air conditioner want working we had to call twice to get someone to fix it. Room service said they had bottles of soda when we finally got it they were in glasses. The book said the meal was 6 pancakes […] only 3 came, very disappointed for the price of it add well. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Andrea
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "first timer"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and i recently spent our anniversary at a cardinals game. We decided to stay at the Crowne at the arch and it was amazing. Everyone was friendly and helpful. The views and service were extraordinary. The cost was very good and i feel like we got a steal. I will be staying here any time i am in St Louis.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Adrian
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "Convenient"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Location was within walking distance to Edward Jones Dome, the Arch, and Busch Stadium. Quality of service needs improvement - took 2 days to get sheer curtain installed, the ice bucket was never cleaned, the number of towels varied from day to day along with the shampoo, soap, cups, etc. We had requested a non-smoking room with a queen bed but got […] a smoking room with 2 double beds instead which was disappointing. We did have a view of the Arch which was very nice. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good
    "not my favorite"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I booked two rooms for my friends and I. We get there and they can't find the reservation. Then they could only find one room. Then they put us on separate floors. The shower in one room wouldn't drain and the toilet in the other room leaked really bad. One girl is pretty cold natured so we asked for a couple extra blankets. They sent a guy up with […] a couple and he threw them to the girl that answered the door. The front desk people didn't seem concerned. The valet guys were the most helpful and we didn't even valet park! Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Generally good. Lobby has professional feel. Rooms are spacious. Beds are comfortable. Bathroom outdated. Rooms floor hallway and exterior room door in various states of disrepair. Could use a facelift.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Steve
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Hotel staff was very helpful and friendly. The hotel is classic downtown style in good condition at a fair price for the location. We had a view of the arch from our room and were able to easily walk to the attraction. Luminere casino also nearby and a safe walk during the day. Recommend a cab at night $6 one way. Very easy access to freeways. Restaurants […] nearby open late. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    RP
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Staff was exceptionally nice, and Sam upgraded us to a suite when I asked about a room with a balcony!!
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Angie
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Close to Busch stadium. Take your own towels. Always find that hotel towels are disgusting. The crowne isn't the exception! I'd stay again. Go cards....!!!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Redbird
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Reviews were mixed but took a chance because of price and location. It was a older hotel & room was small but clean & well maintained. Would stay again
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Theresa
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "View of the Arch"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We took a last minute family trip to St. Louis. We booked a room when we arrived; we were able to get a last minute deal. This hotel was perfect for our family. Everyone was extremely nice and accomodating. The King Size Suite was very clean, comfortable and had an amazing view of the Arch. We will definetly stay here again and highly reccommend it […] . Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding
    "Great Customer Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All staff was incredibly friendly and helpful.
    Genuine Hotels.com guest review
    Other trip
    Apr 8, 2013
    Rachel
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Paul
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent
    "Conveinent."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I think the hotel was really overall everything we were looking for on our night stay. It was nice to be able to lookout the window and see the arch. I only had a few things I noticed that bothered me. I really wish the windows had been clean. Made me not take a picture to post. The staff staff at the front was wonderful both when arriving and leaving. […] The bar staff was really loud. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Riverfront at the Arch - St. Louis
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was big and very clean except the coffee glasses in the room which we didn't use (suggest bringing some single coffee packs and paper cups if you like coffee in your room) there is a Starbucks in the hotel across the street which worked great for us. This hotel is in walking distance to a variety of restaurants and the arch/old court house. […] Check the parking rates before you go with the $10/day rate from the hotel. We ended up only paying $3/day on the weekend and $8/day during the week because we got back to the hotel after 5pm each day and left before 10am. We would definitely use this hotel again. Staff was very friendly. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US
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